Strategy Fundamentals
Strategy Fundamentals
STRATEGY FUNDAMENTALS
Concepts
§ A digital strategy involves a mix of setting goals, executing tactics, and attempting to
achieve high level business results. It is also a blueprint for your use of digital.
§ From the start, everyone should be aware of, and committed to, a clear purpose and
clearly identified success outcomes.
STRATEGY FUNDAMENTALS
Core components
• Making people aware of the • If the product needs • Driving sales or conversions
existence and benefits of differentiation, reach and for our brand or product.
the product. frequency of messaging can
be used to drive recall of the • Can be online or offline and
• Banners and outbound USPs or ESPs of the product. build on the awareness and
display and video on consideration-based activities.
• Outbound display and social,
websites and social media as well as wider organic and • The retention of customers is
are good approaches to paid search, can help drive easier than attracting new
drive awareness. consideration. customers.
STRATEGY FUNDAMENTALS
Channel Strategy
§ Channels are all the different digital platforms and locations that you might utilize.
§ A channel strategy is an understanding of what is possible with each channel, but choosing to utilize
either a specific channel or a feature of a channel because you know it is pertinent to your target
audience.
STRATEGY FUNDAMENTALS
Content Strategy
§ This is the guideline for and overall purpose of your online content.
§ It's important to recognize that content doesn't just mean it's a video or an image.
STRATEGY FUNDAMENTALS
Media Strategy
§ How are you making sure that you're reaching the right people using the targeting that's available to
you and the formats that are available?
STRATEGY FUNDAMENTALS
Tactics
§ Tactics are the individual executions that accompany each of your strategies.
§ A tactic is to tweet, whereas a strategy is to use Twitter to communicate with your customers.
STRATEGY FUNDAMENTALS
Understanding the outputs
What are you trying to Know your current strategy, Confirm the crucial
achieve and how do you expectations, and the requirements in running
intend to achieve it? resources available. your strategy, the budget,
and who is in charge of the
What is working and what key decisions – ownership
isn’t? Examine what is at among team members
your disposal and plan to must be established.
adjust accordingly.
STRATEGY FUNDAMENTALS
Philosophies of digital strategy
1 Digital as content
2 Digital as advertising
3 Digital as participation