27 Vibrations felt at 1000 rpm and 3000 rpm

27 17 29 2036392/6 March 31, 2017. Supersedes Technical Service Bulletin Group 27 number 16-27 dated
October 31, 2016 for reasons listed below.

Model(s) Year VIN Range Vehicle-Specific Equipment

S6, S7, RS
2013 - 2015 All 4.0 TFSI
7, A8, S8

Condition
REVISION HISTORY

Revision Date Purpose

6 - Revised Warranty (Updated Labor Operations)

5 10/31/2016 Revised Service (Revised entire section)

4 03/20/2015 Revised header data (Added model years)

Revised Service (Revised entire section)
Revised Warranty (Updated Labor Operations)

 Vibrations are felt at 1000 rpm and 3000 rpm.

The following DTCs may be stored in the sub-frame mount control module, J931 (address word 00BA):
 DTC B201000 (No basic setting)
 DTC B200500 (Data record invalid)

Technical Background
The basic settings of the active engine mounts in the sub-frame mount control module, J931, are deactivated
when work is done on either of the vehicle electrical system control modules, J519 and/or J520 (for example,
when a key is programmed). As a result, the vehicle vibrates or judders when cylinders are actively switched off.

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© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Optimized J931 control module software.

Service
Before proceeding, attempt to verify the vibration concern by performing a test drive. During the test drive,
observe the vehicle in the following conditions:
 In 3rd or 4th gear (tip mode) at 2500 to 3200 rpm.
 Approximately 50% throttle input.
If the condition cannot be reproduced, this bulletin does not apply.
If the condition can be reproduced, follow the instructions for the appropriate model below:
For S6, S7, and RS 7:
Update the J931 control module:
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the J931 control module using the SVM action code as listed in the table below, if necessary:

Old Old Software New Software

Version New Software Version
Model Engine Software SVM Code Input
Part Number
Part Number (or lower) (or higher)

S6, S7,
4.0T 4H0907145 0006 4H0907145B 0008 BAA001
RS 7

3. Perform J931 basic settings after SVM is completed.

Tip: If J931 basic settings are not performed after the SVM update, the motor mounts will not properly
dampen engine movement and the claim will be denied.
4. If condition is eliminated, release the vehicle.

For A8 and S8:

Update the J931 control module:
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
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© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Update the J931 control module using the SVM action code as listed in the table below, if necessary:

Old Software New

Old Software New Software Version
Model Engine Version Software SVM Code Input
Part Number (or higher)
(or lower) Part Number

A8, S8 4.0T 4H0907145 0006 4H0907145B 0008 BAA001

3. Perform J931 basic settings after SVM is completed.

Tip: If J931 basic settings are not performed after the SVM update, the motor mounts will not properly
dampen engine movement and the claim will be denied.
4. Align the exhaust system according to Elsa at Repair Manual >> Engine >> Engine Mechanical,
Fuel Injection and Ignition >> 26 Exhaust Systems, Emission Controls >> Exhaust System,
Installing without Tension.

5. Perform J931 basic settings after aligning the exhaust.

6.  If condition is eliminated, release the vehicle.

 If condition is not eliminated, perform TSB 2045720: 26 A8/S8 4.0TFSI, vibrations between 1000
and 3000 rpm while driving.
a. If condition is eliminated after performing the TSB, release the vehicle.

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© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:  110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational only.

Service Number: 1039

Damage Code: 0041

Labor Operations: SVM update 1039 2599 Time stated on

diagnostic
protocol (Max 50
TU)

Check SVM update already performed 2470 0199 10 TU

Align exhaust system after J931 basic setting 2625 9999 20 TU

Diagnostic Time: Road test prior to service procedure 0121 0002 10 TU

Road test after service procedure 0121 0004 10 TU

Technical diagnosis at dealer’s discretion

(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)

Claim Comment: As per TSB #2036392/6

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
All parts and service references provided in this TSB (2036392) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2045720, 26 A8/S8 4.0TFSI, vibrations between 1000 and 3000 rpm while driving.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of

Page 4 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 5 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.