Partnering with Veeam to deliver

Veeam-powered BaaS & DRaaS

Daniel Omardin
Senior Manager VCSP SEAK

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 Market Opportunity
Veeam-powered BaaS & DRaaS
VCSP Program
Go To Market with VCSP

Agenda Set Up for Success

Technical Support
SP Platforms Solutions
Pulse

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Market Opportunity

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Voice of the customer
Current Data Protection Trends
52% of organizations plan to house
workloads in the cloud by 2023
The entirety of an organization’s workloads being in the
80% of organizations now have
an availability gap
Data cannot be recovered as fast as is
cloud presents a large amount of risk—that you can help
necessary
mitigate

10%
of organizations are actively
backing up Microsoft 365 data
Leveraging a shared responsibility model, SaaS
offerings are not protecting customer data

55% of organizations are concerned

about cloud security 76% of organizations don’t back
up their data often enough
Most organizations chose their BaaS provider How frequently data is backed up is not aligned with
because of a strong data security offering how much data organizations can afford to lose
Source: Veeam, Data Trends Report
Source: Veeam, Data Protection as a Service Report
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Market opportunity for BaaS and DRaaS
Cost and operational efficiency drive
cloud-ready BaaS and DRaaS demand

Store data remotely for DR 38%

75%
More cost-effective than in-house 30%

customers use or Free up IT staff for strategic initiatives 30%

are in the market
for BaaS1 Reduce on-prem hardware/software 27%

Better management/reporting 22%

Improved service levels 21%

1 Enterprise Strategy Group 2019, Data Protection Cloud Strategies

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3-2-1-1-0 Rule!

3
Different copies
2Different media
1of which is off-site
1
is offline
0
No errors after
of data backup recoverability
verification

cloud

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Deliver Veeam-powered BaaS and DRaaS
If you are a Veeam Cloud & Service Provider, you can maximize your business by offering Veeam powered
BaaS & DRaaS. You can acquire new customers, increase recurring revenue and dive into the rapidly-
growing cloud services market. Learn more

Benefits include: See our Infographic:

Extend Your Veeam Business to The Cloud

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 1 $ $

REFER

2 $ $ Routes
to Market
$ $ $
RESELL
$

3
WHITE LABEL
$

4 $ Learn More about Partnering with Veeam

$ $
HOST
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 The 4 Routes to the Cloud market
Refer
Opportunity: Additional profit from each on-premises perpetual sale
Challenge: Rationalize commission structure, update marketing materials

Resell
Opportunity: Additional top line revenue stream
Challenge: Manage small, periodic billing/collections from customers

White Label
Opportunity: Maintain full control of customer relationship
Challenge: Establish SLAs, create managed services workforce

Host
Opportunity: Maximized margin, full control of product/service quality
Challenge: Acquire and maintain hosting environment (products, facilities, infrastructure, etc.)
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Veeam- Powered BaaS & DRaaS

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 The Veeam Platform
Power Anything-aaS
VMware vSphere Data Center Public Cloud AWS
Microsoft Hyper-V Microsoft Azure
Nutanix AHV Google Cloud
Red Hat Virtualization IBM Cloud
BaaS & DRaaS
Windows Server with Veeam-powered Service Providers VMware Cloud Director

Linux Kubernetes
NAS
Kubernetes

Windows OS Microsoft 365

macOS Microsoft Teams

Endpoints SaaS Cloud
Linux Salesforce

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Use cases for BaaS & DRaaS
Veeam-powered services for Data Centers and Endpoints

Protect customer VMs, Store data in your cloud, or Execute seamless DR

endpoints and more with a hyperscale cloud with failovers for your customers
MSP Backup Off-site Backup with DRaaS

Veeam-powered services for SaaS and Public Clouds

Build backup and replication Help customers fulfill the Keep cloud-hosted machines
into your IaaS with Service Shared Responsibility Model and databases resilient
Provider Data Protection with SaaS Data Protection with Azure, AWS and Google
Cloud Data Protection

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Veeam Simple setup of hosted repositories

Cloud Connect
Multi-tenant architecture
Veeam Cloud Connect makes it easy for
Veeam customers to extend their backup
infrastructure to the cloud. You can provide End-to-end encryption
customers with Backup as a Service (BaaS)
and Disaster Recover as a Service (DRaaS)
powered by Veeam.
Integration with VMware Cloud
Director

Off-site Backup
Integration with backup, replication
and management tools

Disaster Recovery as a Service

Automated network extension
appliances

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Veeam Service Provider Console
FREE Veeam Service Providers Console is a Intuitive web-based user interface
powerful, web-based user interface that
offers customer onboarding, licensing, Remote monitoring and management
billing and white-labeling capabilities with
the flexibility to remotely manage all of
your Veeam-powered workloads; including Multi-tenancy for BaaS and DRaaS
license management for Veeam Backup for
Microsoft 365 workloads.
Customer onboarding and billing

Third party integrations and APIs

Licensing engine with usage reporting

Self-service portals for customers and resellers

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VCSP Program

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VCSP Licensing: Overview
Available to VCSP partners at any level, typically
used to deliver remote or cloud-based data protection
services

This type of licensing offers expanded usage rights

beyond the Veeam EULA to manage and process
third-party customer data, including on premises
installations at customer sites

Licensed as an OpEx pricing model, with monthly

usage reporting and billing, to best align with how
customers consume the provider’s services

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Licensing Models
Models Rental: Non-Commitment Rental: Volume Agreement

Finance No up-front costs, monthly payments No up-front costs, monthly payments

Obligation to commit to minimum

No volume or time commitment to
Commitment monthly point consumption for 12
Veeam
consecutive months
Software upgrades and Premium Software upgrades and Premium
Support
support support

Licensing Unit Points Per Unit (PPU) Points Per Unit (PPU)

Registered/Silver/Gold/Platinum
Requirements Registered partnership level
partnership levels

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How VCSP Rental pricing works
Products Points Discount
Each Veeam product is Pricing is assigned to a point, Discount is based on the
assigned a point value. regardless of what product the volume of points the partner
--- point is being used for. commits to consume each
For example, Veeam Backup & --- month.
Replication Enterprise Plus For example, the global ---
Edition consumes 11 points reference price for a “No For example, if the partner
per VM, per month. Commit” rental agreement is commits to consume 1,500
$1.00 USD*. So 1 VM of points per month, their
Veeam Backup & Replication price per point is $0.77 USD*.
Enterprise Plus Edition is And if they used 1,500 points
$11.00 USD per month. in a given month, they would
pay $1080.00 USD, roughly a
*Please note that the USD pricing here is 20-25% discount!
only applicable to the APJ region.
*Please note that the USD pricing here is
only applicable to the APJ region.

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Product Portfolio Veeam add-ons Point Per Unit (PPU)

7 | Server
Veeam Cloud Connect 5 | VM
VUL Edition Point Per Unit (PPU) for Off-site Backup and DRaaS of the Veeam 3 | Workstation
Backup Package
Veeam Backup & 11 | VM 10 | Replica VM
Replication* 11 | Server
Veeam ONE
+ 4 | Workstation
for monitoring of workloads protected with Veeam
ENT+ 2 | Unit
Veeam Agents 10 | 500 GB NAS Backup solutions, including workloads running at
11 | Cloud VMs the customer site or in your data center(s)
for Microsoft Windows
and Linux 11 | ENT apps Veeam Disaster Recovery Orchestrator
for service delivery of orchestration and BC/DR
11 | VM
compliance of VMs protected with Veeam Backup
solutions

Other Veeam products Point Per Unit (PPU)

Veeam Backup for Microsoft Office 365

for protection of M365 data including Exchange
1.5 | User
Online, SharePoint Online, OneDrive for Business
and Microsoft Teams
VM = VMware, Hyper-V, Nutanix and Red Hat
Server = Agent for Physical Windows, Linux, MAC, Veeam Management Pack
45 | Socket
Application for IBM AIX and Oracle Solaris for Microsoft System Center
Workstation = Agent for Windows, Linux and MAC
ENT Apps = Oracle RMAN and SAP HANA servers Veeam Agent
Cloud VMs = AWS and Azure workloads 11 | VM
for IBM AIX and Oracle Solaris

Veeam Kasten K10 225 | Node

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Licensing According to Use Cases
Licensing
Use Cases
End User Install Base SP Install Base

SP Data Protection N/A Rental (Multi-Customer)

Veeam rental licenses issued by SP to deliver as a Service for

Infrastructure N/A
end-user or tenants.
Protection MSP
Existing Veeam customers (Subscriptions or Perpetual) who
Requires VCC-B (Per Workload)
wish to engage SP as tenants for managed services or BaaS

Veeam rental licenses issued by SP to deliver as a Service for

N/A
end-user or tenants.
Offsite Backup
Existing Veeam customers (Subscriptions or Perpetual) who
Requires VCC-B (Per Workload)
Offsite Backup & wish to engage SP offered Cloud Repository or as BaaS
DRaaS Existing Veeam customers (Subscriptions or Perpetual) who
wish to engage SP offered Cloud Repository or as BaaS
DRaaS Requires VCC-R (Per VM)
Existing Veeam customers (Subscriptions or Perpetual) who
wish to engage SP DRaaS

Hyperscaler Data Requires Cloud VM (Per Cloud

Public Cloud -
Protection Instance)
Protection
M365 Data Protection - Requires VB365 (Per User)

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 Commit Price Per Point (USD)
Non Commit 1.00
200 0.84
800 0.80
1,500 0.77
3,500 0.72
5,000 0.68
10,000 0.66
20,000 0.63
35,000 0.62
50,000 0.60
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Go To Market with VCSP

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 VCSP Program: Overview & Quick Links
REGISTER as a VCSP partner
The Veeam Cloud & Service Provider
(VCSP) program enables service providers
to leverage innovative solutions and gain a SELECT your preferred Aggregator
true partner dedicated to helping them
build reliable, revenue-generating Backup
AGREE contract terms of Volume Rental
as a Service (BaaS) and Disaster Recovery
Agreement (VRA)
as a Service (DRaaS) offerings.

Joining the VCSP program is free and ACTIVATE license keys via VCSP Pulse
unlocks exclusive products, pricing and
partner perks designed entirely for a
Veeam-powered services business. DOWNLOAD & install Veeam software
Learn how to get started and use these
6 easy steps to success:
REPORT monthly usage

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 Veeam Marketing Center for Partners
Access a wide array of marketing tools
(including VCSP-specific!) to help you
accelerate demand and grow your
Veeam business.

• Generate new leads

• Increase customer loyalty
• Achieve a quicker sales cycle

Customize, launch and monitor lead Access the Marketing Center via the ProPartner
generation marketing campaigns Portal
quickly and easily.

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New Unified
Directory
All 3 partner types are included:
VAR, VCSP and VASP

Users are presented with 3

questions to help determine
what they would like the
partner to do.

Returning users can use the search

or filters to get to the needed
partners faster.

Find a partner (veeam.com)

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VCSP Reseller Ready Directory
Whether you are a channel partner or a managed ProPartner: Partner-to-partner focused
service provider, the VCSP Reseller Ready partner
Directory provides a list of top VCSP partners that
offer out-of-the-box ready solutions to help you
quickly deliver Veeam-powered solutions to your
end customers.

See the directory to find partners offering reseller

ready, best-in-class Veeam Powered services

Veeam-powered solutions ready for resale

• Baas for Microsoft 365
• Off-site Backup
• MSP Backup
• DRaaS

VCSP Reseller Ready Directory (veeam.com)

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Set Up for Success

VCSP Partner Tools &

Resources

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ProPartner Portal: How to Get
Started?

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 ProPartner Portal: Everything you need for success

Manage My Business Solutions Sales Resources

Partnership Resources Product Launch Resource Center Pricing & Licensing
Program Overviews Use Cases and Product Toolkits Competitive Intelligence
VCSP Welcome Hub BaaS and DRaaS Success Kits Partner Power Videos
VCSP Getting Started Guide Technology Alliance Partnerships Sales Success Center

Marketing Technical & Pre-Sales Learning & Events

Marketing Center Webinars and White Papers VMXP
Marketing Concierge Download NFR licenses VeeamIQ
Content Syndication VCSP Tech Hub VMSP/VMTSP
PMDF Technical Success Center VMCE/VMCA
Certifications Webinars and Events
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Software Download
This page provides you with resources you need to successfully the software from
Veeam.

Login or register account

https://propartner.veeam.com/products
to download software

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Partner Success Center

Access to technical, sales and marketing resources Access to deployment quick start guides, marketing center campaign, licensing
you need to successfully build and grow your resources by selecting the GTM use cases
Veeam-powered service offerings
https://propartner.veeam.com/vcsp-partner-success-
center
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Links to Partner Success Kit – Quick Start
Guide for Veeam SP Solutions
For Public and Private Cloud Services
https://propartner.veeam.com/service-provider-data-
protection-success-kit
https://propartner.veeam.com/saas-partner-success-
kit
https://propartner.veeam.com/public-cloud-data-
protection-success-kit

Cloud & Managed Services

https://propartner.veeam.com/offsite-backup-
partner-success-kit
https://propartner.veeam.com/msp-backup-partner-
success-kit
https://propartner.veeam.com/draas-partner-success-
kit
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Technical Resources for Service Providers
Once registered as VCSP, proceed to Veeam ProPartner Tech Hub to gain access to
resources

Best practice documentations and ready video

Visit ProPartner Portal  Tech Hub demonstration on how to configure, and perform
https://propartner.veeam.com/vcsp-technical-hub various different tasks.
https://propartner.veeam.com/vcsp-technical-
hub#%2Fhow

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Technical Resources for Service Providers

Leverage the Veeam® Hands-on Lab experience to accelerate your Veeam

product knowledge through applied learning methodologies.
https://propartner.veeam.com/hands-on-labs
Ready video demonstration on how to configure, and
perform various different tasks.
https://www.veeam.com/how-to-videos.html

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Training Resources for Service Providers

Veeam IQ program knowledge to keep up to date with

the latest marketing, sales and technical courses

https://propartner.veeam.com/veeam-iq

VMSP 2023 – Sales Training VMTSP 2023 – Technical Sales Training

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Become a Veeam Expert!
VMSP VMTSP VMCE VMCA
Veeam Sales Veeam Technical Veeam Certified Veeam Certified
Professional Sales Professional Engineer Architect

Designed to provide a Builds on the foundation Provides a technical deep Focuses on the skills to
foundation of Veeam of the VMSP program by dive on how to deploy, effectively size, scope,
products, solutions, and introducing the technical configure and administer design, optimize,
business best practices value of Veeam solutions Veeam Availability Suite automate and
needed to become a and how to effectively (VBR + ONE). troubleshoot a Veeam
trusted advisor to convey this to customers. Availability Suite
customers. deployment.

• Prerequisite: None • Prerequisite: VMSP • Prerequisite: None • Prerequisite: VMCE

• Required: All partner • Required: All partner • Required: Gold and • Required: Platinum
levels levels Platinum • Targeted to partners with
• Targeted audience is • Targeted audience is • Targeted to technical professional services, multiple
sales facing roles technical sales roles roles deploying, Veeam deployments, and large
configuring & managing environments
Veeam environments
https://propartner.veeam.com/technical-
success-center
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Technical Support
Management

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Technical Support Overview

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Veeam Technical Support Portal

Open case support depending on the nature of case type. Note that for VCSP
contracts, only VCSP partners can log a case to Veeam. Support will not
entertain any end customer or tenant support request.
https://www.veeam.com/
VCSP partners shall make sure that the support and engineers have already
support.html registered account with Veeam support with authorized email address domain
registered to VCSP contract.

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Support Case Escalation

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Support Programs

https://www.veeam.com/product-lifecycle.html
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Additional Technical
Resources

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Visit our VCSP Welcome Hub
What is it?
Welcome center to introduce partners to the
world-wide resources and team members
dedicated to VCSP partners.

Who’s it for?
All VCSP partners, new and existing wanting to
grow their business and expand their service
offerings

Where can I access?

Veeam ProPartner Network portal

What will I find?

Content on:
• VCSP Pulse Platform: license, reporting hub
• Getting Started (Technical, Sales & Marketing
support)
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 Useful Online Technical Resources
 Online Technical Documentations https://www.veeam.com/documentation-guides-
 VBR Design, Architecture & Best
datasheets.html
Practices
https://bp.veeam.com/vbr

 Official Veeam VBR Sizing Tool https://calculator.veeam.com/vbr

 Bandwidth Calculator http://rps.dewin.me/bandwidth

 Veeam Community Resource Hub https://community.veeam.com

 Technical R&D Forums https://forums.veeam.com/

 Online Technical Documentations https://www.veeam.com/documentation-

guides-datasheets.html

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 Useful Online Technical Resources (M365)
 VBM365 Architecture Blueprint for
Cloud & Service Providers (VCSP)
https://veeamvcsp.github.io/docs/vbo/blueprint/

 Official Veeam VB365 Sizing Tool https://calculator.veeam.com/vbo/

 Veeam R&D Forums (Feature Requests https://forums.veeam.com/

and Discussions)

 Veeam Online Technical Documentations https://www.veeam.com/documentation-

guides-datasheets.html
 Best Practice Guide for Veeam Backup
for Microsoft 365 https://bp.veeam.com/vbo/

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 Useful Online Technical Resources (Service Provi
 Veeam Cloud Connect 11 Reference
Architecture
https://vccbook.io

 Best Practice Guide for Veeam Backup for

Service Providers
https://bp.veeam.com/sp
 Veeam R&D Forums (Feature Requests https://forums.veeam.com
and Discussions)

 Veeam Community Resource Hub https://community.veeam.com

 Veeam Online Technical Documentations https://www.veeam.com/documentation-

guides-datasheets.html
 VeeamHub Community Projects https://github.com/VeeamHub

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© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
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trademarks are
are the
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property of
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their respective
respective owners.
owners.
VCSP Tech Hub
What Is It?
Scenario and Use Case based best-practice technical content
curated by Veeam SEs and SAs globally.

What Do Partners Get?

Blueprints for success in:
• Deploying
• Updating
• Integrating
Technical How-to Videos
• Use case based
• Short and consumable

Where can I access?

Veeam ProPartner Network portal

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2021 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
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reserved. All
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property of
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respective owners.
owners.
VCSP Best Practices Guide
Now Available
Best Practices for each use case contains answers and sugg
including:

• Start a new Veeam-powered service

• Service (re)design
• How to onboard clients to my platform
• Different migration scenarios
• Pitfalls to avoid

Available in each use case sales kit on TVC > Partner Enable

• MSP Backup Direct Link: https://bp.veeam.com/sp/

• Off-site Backup
• DRaaS
• SaaS Data Protection
• Public Cloud Data Protection

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Updated
VCC Reference Architecture guide

• Updated for V11!

• Available on:
• VCC Toolkit
• VCSP Tech Hub
• BaaS & DRaaS Success Kits (TVC)

Promoted in upcoming regional newsletters

VCCBook.io
 Thank you for selling
Veeam-powered services!

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
SP Platforms Solutions:
Reference Architectures

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
“Managed Services” Software Only Customer A

License Usage Reporting

Veeam Backup for AWS
Veeam
Pulse Veeam Backup
Backup Agent
(server)
Veeam Backup
Veeam Backup for Azure

& Replication & Replication

Customer B

License Usage Reporting

Veeam
Veeam
Pulse Veeam Backup
& Replication
Backup Agent
(workstation)
Backup Agent
(server)
SP Cuts &
Customer C
Distributes License
Key for Each
Customer
License Usage Reporting
Veeam
Pulse Veeam Backup
Backup Agent
(server)
Veeam Backup
& Replication & Replication

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Use Case 1: Managed Services Backup Tenant 1

Service Provider
 Central License Mgmt
 Central Backup Mgmt
 Veeam Agent Policy
Veeam Backup Veeam Virtualization
 Multi-tenancy Backup Agent Platform
MS, BaaS & Replication
Veeam Service  RBAC (workstation)
 API
Provider Console  Billing
 Reporting Tenant 2

MS, BaaS

Veeam Veeam Cloud Veeam Veeam

Veeam Backup
Connect Backup Agent Backup Agent
Cloud Connect Gateway
& Replication
(Server) (Server)

Tenant 3
MS, BaaS

Veeam Backup Virtualization

& Replication Platform

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Use Case 2: Off-Site Backup Services Tenant 1

Service Provider
 Central License Mgmt
 Central Backup Mgmt
 Veeam Agent Policy
Veeam Virtualization
 Multi-tenancy Backup Agent Platform
MS, BaaS Veeam Backup
Veeam Service  RBAC (workstation)
 API & Replication
Provider Console  Billing
 Reporting Tenant 2

MS, BaaS, Offsite

Backup

Veeam Veeam Cloud Veeam Veeam

Veeam Backup
Connect Backup Agent Backup Agent
Cloud Connect Gateway
& Replication
(Server) (Server)

Tenant 3
MS, BaaS,
Offsite Backup
Cloud Cloud
Repository Repository

Veeam Backup Virtualization

& Replication Platform

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Use Case 3: Offsite Replication (DRaaS) Tenant 1

Service Provider
 Central License Mgmt
 Central Backup Mgmt
 Veeam Agent Policy
Veeam Backup Veeam Virtualization
 Multi-tenancy Backup Agent Platform
MS, BaaS, & Replication
Veeam Service  RBAC
Offsite Backup (workstation)
 API
Provider Console  Billing
 Reporting Tenant 2

MS, BaaS, DRaaS

Veeam Veeam Cloud Veeam Veeam

Veeam Backup
Connect Backup Agent Backup Agent
Cloud Connect Gateway
& Replication
(Server) (Server)

Tenant 3
MS, BaaS,
DRaaS, Offsite
Cloud Cloud Backup
Repository Repository

Cloud Replication Resources

Virtualization Virtualization
vCloud Director Cloud Director Veeam Backup
Platform Platform
Cloud Cloud & Replication
Repository Repository
©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 4: IaaS Data Protection
Multiple Scenarios

1. Hosted IaaS on VCD, with built-in multi-tenancy

2. Hosted IaaS on Non-VCD platform (No multi-tenancy)

3. Hosted IaaS + VM hosted on Public Cloud managed by SP

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 4: IaaS Data Protection
IaaS Self-Service
Scenario 1: Hosted IaaS on VCD, Option

with built-in multi-tenancy

Veeam Veeam Backup VEM WebUI
Backup & Replication Enterprise Manager
Optional
Backup /
Recovery
Veeam Plug-in for VCD
IaaS
Veeam Service
Provider Console VMware
Cloud Director

Veeam Cloud
Connect
VDC VDC VDC VDC
VAPP VAPP VAPP VAPP

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 4: IaaS Data Protection
IaaS Self-Service
Scenario 2: Hosted IaaS on Non- Option

VCD platform (No multi-tenancy)

VEM WebUI
Veeam Service Veeam Backup
Self-service for tenancy possible via VEM! SP Provider Console Enterprise Manager
to define access control and scope manually.
https://helpcenter.veeam.com/docs/backup/
em/veeam_backup_em_roles.html?ver=110

Caution: Manual IaaS resources tagging

required as there are no multi-tenancy VBR VBR VBR VBR
control, especially during restoration Tenant 1 Tenant 2 Tenant 3 Tenant 4

operations.

Recommendations: Do not enable self-

service for tenant.

SP Hosted Infrastructure Services

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 4: IaaS Data Protection
IaaS
Scenario 2: Hosted IaaS on Non-
VCD platform (No multi-tenancy)
Veeam Backup &
Veeam ONE Veeam ONE
Replication

• No self-service option as VBR doesn’t have built-in

multi-tenancy capabilities
• Access to VBR = access to all the job policies
• SP to maintain control backup operations at all times!
• Tagging of VM resources and naming backup jobs
accordingly to ensure accuracy of tenancy resource SP Hosted Infrastructure Services
control
• All request to be managed by SP administrators… Tenant A Tenant B

Tenant C Tenant D

Tenant E Tenant F

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 4: IaaS Data Protection
Azure (Tenant 1)
Plug-In
Hosted IaaS + VM hosted on Public
Veeam Backup

Managed
for Azure Cloud managed by SP
Azure VM Snapshots
Disks
Worker • No multi-tenancy controls for Tenant 1 and Tenant 2.
1

Service Provider

Tenant C Blob Storage

Veeam Plug-in for VCD
IaaS
Veeam Backup
Google Cloud Platform (Tenant 2)
Enterprise Manager VMware
Veeam Backup Plug-In Cloud Director
for GCP
GCE Disks Snapshots
Worker

1 Veeam Backup
& Replication

VDC VDC VDC VDC

VAPP VAPP VAPP VAPP

Tenant D Cloud Storage

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 5: Public Cloud Backup Services
Azure

Veeam Backup Plug-In

for Azure VCSP Rental
Managed
Azure VM
Disks
Snapshots
Worker
License
Veeam Backup
1 & Replication

Tenant C Blob Storage

Google Cloud Platform

Veeam Backup Plug-In

for GCP VCSP Rental
GCE Disks Snapshots License
Worker
Veeam Backup
1 & Replication

Tenant D Cloud Storage

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 5: Public Cloud Backup Services
Azure

Veeam Backup Plug-In

for Azure
Managed
Azure VM Snapshots
Disks
Worker

Service Provider

Tenant C Blob Storage

VCSP Rental
Google Cloud Platform License
Plug-In Veeam Backup
Veeam Backup & Replication
for GCP
GCE Disks Snapshots
Worker

Blob Storage Object Storage Services

Tenant D Cloud Storage

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 5: Public Cloud Backup Services Service Provider
Private Cloud
Veeam Veeam
Service Provider Console Cloud Connect

Veeam Backup
& Replication

Object Storage
Internet

Backup
Tenant A
Repository Internal
Cloud Repositories
Cloud BaaS
Google Cloud Platform Gateway SP Backup
repository
Veeam Backup
for GCP
GCE Disks Snapshots
Worker
Plug-In
1

Veeam Backup
& Replication
(Tenant B)

Tenant B Google Cloud Storage

Google Cloud Platform
©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
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rights reserved.
reserved. All
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trademarks are
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property of
of their
their respective
respective owners.
owners.
Use Case 5: Public Cloud Backup Services
DMZ Tenant A <Number>TB
Microsoft Azure Customer A’s Azure Tenant
Production subscription Appliance subscription Storage subscription
Tenant B <Number>TB

Veeam Backup Azure Blob

Customer A’s
for Microsoft Hot & Cool Repository Tenant C <Number>TB
Azure Customer A’s
VBR SP Cloud Repositories (SOBR)
Secured for individual customers
Cloud Gateway
(VCC) Veeam Cloud
AWS Cloud Customer B’s AWS Tenant Connect Veeam
Service
VPC Provider
Production Account Backup Account
Console

Backup Repo
VBR Service
Amazon EC2 Instances Snapshots
Provider
Worker
Amazon
S3
Amazon RDS Databases Snapshots

Amazon S3
Glacier Customer B’s
Amazon EFS Shares Snapshots
VBR Customer B’s
Repository
Amazon VPC Veeam Backup for
AWS
Service Provider

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Easy workload mobility
Any Veeam backup stored in any Veeam backup repository can be easily be restored
as a cloud-based workload in AWS, Azure, and Azure Stack

Veeam Backup & Replication™

- Restore to AWS or Azure

Veeam Backup™ Community Edition

Veeam Agent for Windows & Linux

Veeam Repository

©
© 2020
2023 Veeam
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Software. Confidential
Confidentialinformation.
information.All
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 To vSphere Hyper-V AHV Azure AWS GCP
From
vSphere ✔ ✔ NEW ✔ ✔ ✔

Hyper-V ✔ ✔ ✔ ✔ ✔

AHV ✔ ✔
NEW
✔ ✔ ✔

Windows ✔ ✔ ✔ ✔ ✔
Agent NEW

Linux Agent ✔ ✔ ✔ NEW ✔ ✔

Azure VM ✔ ✔ ✔ NEW ✔ ✔

AWS EC2 ✔ NEW ✔ NEW ✔ NEW ✔ NEW ✔ NEW

GCP VM ✔ ✔ NEW ✔ ✔ ✔ ✔

Other Clouds ✔ ✔ ✔ ✔ ✔
(agent based)
✔ Supported ✔ Supported via Backup Copy
©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
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rights reserved.
reserved. All
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trademarks are
are the
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property of
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their respective
respective owners.
owners.
Use Case 6: SaaS Data Protection Services
Microsoft
Office 365
VB365
Console VEX VET VESP VEOD

Veeam
Update Server

Self-Service VBO proxy

Restore Portal
VB365 Server

REST PowerShell Repositories

M365 Users service cmdlets

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
What you can do in Microsoft Office 365
In Veeam Backup for Microsoft Office 365, you can protect most of your
metadata/configurations in addition to your already protected data and
restore it back efficiently.

Teams
You can:
Back up Teams configurations
(i.e., settings, members, team
structure)

Restore with granularity,

Veeam Backup
including teams, channels
for Microsoft and tabs
Office 365

Allow for restore efficiency

(i.e., automation)

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 6: SaaS Data Protection Services
Shared Deployment Model

Microsoft 365
Org Org Org Org
1 2 3 4

M365 User
(Org 1)
SP Hosted VB365
SP Managed Backup
Operations Infrastructure
Veeam Service
VB365 VB365 Provider Console M365 User
Console Server Self-Service (Org 2)
VB365
APIs Portal
Proxies
PowerShell VB365
M365 User
SP Web Repositories (Org 3)

Portal
©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Use Case 6: SaaS Data Protection Services
Dedicated Deployment Model
Microsoft 365
Org Org
…
1 2

Veeam Service
SP or Tenant Hosted Provider Console SP or Tenant Hosted
VB365 Infrastructure VB365 Infrastructure

VB365 Console SP or Customer VB365 Console SP or Customer

Managed Backup Managed Backup
VB365 Server Operations VB365 Server Operations

VB365 Proxies Self-Service Portal VB365 Proxies Self-Service Portal

VB365 M365 User VB365 M365 User

Repositories (Org 2) Repositories (Org 2)

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Pulse

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
 VCSP Pulse is an end-to-end

VCSP Pulse automation platform that supports the

full lifecycle of building and succeeding in a
partnership with Veeam.

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
 Introducing VCSP Pulse
Collaboration Platform
• Veeam: business intelligence, entitlement
• Aggregation: usage reporting, lead share
• VCSP partners: on-demand licensing, usage
reporting, month-to-month tracking

License Key Management

• Customized user experience for our VCSP
partners
• License configuration tool for Veeam Rental
Licensing

Usage Reporting
• Usage reporting per licensed product
• Month-to-month tracking
• Dashboards for Veeam and Aggregation

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Reports Location
Veeam Backup & Replication and Cloud Connect usage reports folder:
>> %ProgramData%\Veeam\Backup\Reports
https://helpcenter.veeam.com/docs/backup/cloud/sp_license_usage_report_offline.html

Veeam ONE usage reports folder:

>> %ProgramData%\Veeam\Licensing\Veeam ONE Report
https://helpcenter.veeam.com/docs/one/deployment/submit_license_usage_report.html

Veeam Service Provider Console usage reports folder (includes Veeam Agents and remote Veeam Backup
& Replication servers):
>> C:\ProgramData\Veeam\Veeam Service Provider Console\LicenseReports
https://helpcenter.veeam.com/docs/vac/provider_admin/submit_license_usage_report.html?ver=40

Veeam Backup for Microsoft Office 365 usage reports folder:

>> %programdata%\Veeam\Backup365\Reports
https://helpcenter.veeam.com/docs/vbo365/guide/vbo_monthly_usage_report.html

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
License Key Auto Update

More information here

https://helpcenter.veeam.com/docs/backup/vsphere/license_autoupdate.html
©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Licensing, Reporting & Billing (VSPC)
Offering licensing, reporting
and billing workflows
for the pay-as-you-go Veeam
Cloud & Service Provider (VCSP)
pricing model, Veeam Service
Provider Console snaps on top
of most
of Veeam Availability
Platform™.

Connecting seamlessly into

Veeam installations (regardless
of location)

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
Automatic Report Approval
Usage reports can now be automatically approved

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Chargeback & Invoicing (Multi-Tenant Enabled)

Pre-define your subscription plans & pricing for managed

services  White-Label your billing invoice.
 Leveraging RESTful APIs for customization
and reporting.

©
© 2020
2023 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Market opportunity for Public Cloud BaaS
Primary
Responsibility Supporting Technology Security Regulatory

Office 365 Data Infrastructure- Role as data

MICROSOFT GLOBAL Replication Level processor
INFRASTRUCTURE DC to DC geo-redundancy
Microsoft’s Responsibility
Physical Security Data Privacy
Learn more from Uptime of the Logical Security Regulatory Controls
the Office 365 Trust Center App-level Security Industry certifications
Microsoft Office 365 Recycle Bin User/Admin Controls HIPPA, Sarbanes-Oxley
Cloud Service Limited, short term data loss
recovery (no point-in time recovery)

Data-Level Role as data

owner
Office 365 Backup Internal:
Your office Copy of your data
Accidental Deletion
Malicious Insiders Answer to corporate
365 data stored in a different location and industry
YOUR
Employee Retaliation
regulations
Evidence Tampering

Responsibility Access and control

Full Data Retention
External:
Ransomware
Demands from internal
legal and compliance
of your data residing ST & LT retention filling any/all Malware officers

in Office 365 policy gaps granular &

Hackers
Rogue Apps
point-in time recovery options

1 Veeam Blog 2018, The Microsoft Office 365 Shared Responsibility Model

© 2019
2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Service Administration

© 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
 Build Multi-tenant Offsite-Backup & DRaaS
with Veeam Cloud Connect
Offer users a fast, secure cloud target
for off-site backups and replicas

Multi-tenant cloud gateways

End-to-end encryption

VMware Cloud Director support

Web-based customer and partner portals

©
© 2020
2021 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Leverage remote monitoring and management
with Veeam Service Provider Console
A single platform for customer onboarding,
self-service, monitoring and more

Single UI for backup jobs, protected data

Wizard-driven configuration

API interface for actions, endpoints and requests

Licensing engine with usage reporting

©
© 2020
2021 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Deliver monitoring, reporting and analytics
with Veeam ONE
Level-up your services with alerts, capacity
planning, ransomware detection and more

Proactive alerts to mitigate job failures

24/7 monitoring and built-in reporting

Capacity planning and forecasting

Ransomware detection and scanning of backups

©
© 2020
2021 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.
 Execute site recovery automation and testing
with Veeam Disaster Recovery Orchestrator
Deliver business continuity with 1-click site
recovery and DR testing

Audit-ready, dynamic documentation

Orchestration of backups and replicas

Fully automated DR testing

Role-based access for planning, testing

©
© 2020
2021 Veeam
Veeam Software.
Software. Confidential
Confidentialinformation.
information.All
All rights
rights reserved.
reserved. All
All trademarks
trademarks are
are the
the property
property of
of their
their respective
respective owners.
owners.