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12282
MBA (Hons.) 2 year 4th Semester
New Scheme
Examination - February, 2022
TRAINING AND DEVELOPMENT

Pap'er : 171MH24GH1

Time: Three hours 1 [ Maximum Marks : 80

Before answering the questions, candidates ~hould ensure that they
haVe been supplied the correct and_complete question paper. No
complaint in this regard, will be entertained after examination.·
. .

Note: This paper consists of two sections·(Section A and

B). Section A is compu~sory and carrying question of
two marks each whil~ Section B_consists of eight
questions' of sixteen marks each. The students shall
be required to attempt four qu~stions from section B
selecting one question from each unit. All questions
carry equal marks.

SECTION-A

1. Write short note on the following : ax2 = 16

(a) Competency mapping

12282
· \ Oe> -(P-3}(0-9}(22)
P. T. 0.
 e between training and developn-.
(b) oifferenc ~lent

(c) Training Aids

(d) Training Climate

(e) E-_Iearni!1g .
(f) Laboratory training ·
'

(g) Cross-cultural training

'

(h) Eme~ging trends in trafriing and development

SECTION-B 4X16:::64

UNIT- I

2. Define the concept and rationale of training. Discuss

the importance of training and development.

3. Design a Training· Need Assessment process for any

· service sector of your choice.

UNIT- II

4. How to design & impleme~t a training programme in

an organization. Discuss briefly.

5· Discuss the process

of learning in training progranune,
Also exp1am
· various
· learning styles.

12282-
-(P-3)(0-9)(22)
( 2)
 UNIT - Ill

different types of inspirational techniques with

piscuss
6,
examples.
. straining methods with examples in detail.
1. 01scus . .
UNIT- IV

Discuss ROI in training ? Explain the process of

8,
calculating ROI in training.

g, Discuss the various approaches to evaluate training. If

you are the training manager, what criteria would you
adopt for organizing a . training programme in your
organization ?

12282-
-(P-3)(0 -9)(22) (3)
 .............
l NO·,,,, .... ........

12281
MBA (Hons.) 2 year 4th Semester
New Scheme
Examination - February, 2022
BUSINESS PROCESSING OUTSOURCING

Paper : 171MH24Cl

e: Three hours 1 [ Maximum Marks : 80

ore answering the questions, candidates sJwuld ensure that they ·

. been supplied the correct and complete question paper. No
faint in this regard, will be entertained after examination..

te :·Section A contains eight short. answer type

questions of two marks each and is compulsory.
Section B attempt four _questions, selecting one
question from each unit. All questions carry equal
marks.

SECTION-A

· Describe the following:

(a) Reverse outsourcing '

(b) Off shoring

281. l~-(P-3)(0-9)(22) P. T. O.
 (c) Contract

(d) Risk assessment

(e) Win-Lose relationship .

(f) Project initiation

(g) Vender

(h) KPO

SECTION-a

UN IT- I

2.. What do you. mean by Business Proces

s Outsour .
Clng?
Why it is importan_ttoday ? Explain its scope.
e Dis
3. Explain- the . evolution of BPO over • tim . CUss
rging
various.stages of outsourcing. What are the eme
·
trends in BPO ?

UN IT- II

of strategic
4. What is the role and importance
steps
assessment for a company ? What are the
ario.
involved in finand.al assessment in present scen

Explain the
5. What is an outsourcing opportunity ·?
ourcing
method of selecting of a business outs
opportunity?

12281- -{P-3)(0-9)(22) ( 2)
 UNIT- Ill

W}lat are the factors influencmg · successful

6, relationship between buyer and vender ? Discuss
. us challenges present in project transition ?
vario ·

Write the process of assessm ent and selection of BPO

1.
vender. Explain the challenges in selection of right
BPOvender?

· UNIT-I V

s. What are the various future prospects and challenges

threatening in BPO sector in India ? What are the ways
in which BPO can evolve as a leading sector in India ?

9. What is importa nce of HR functions in busines s? How

it can be efficiently outsourced and managed in
present scenario.

12281-
·(P-3)(0-9)(22) (3)
 I

\' 1

'I
1,

I
I
'
II

•II
:,1
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12291
~A (Hons.) 2yr. 4th Semester New Scheme
Examinatio~ - February, 2022
RETAIL MANAGEMENT

Paper: 17IMH24GM2

Time :Three hours 1 [ Maximum Marks : 80

Before answering the questions; candidates should ensure that they

have been supplied the correct and complete question paper. No
complaint in this regard, will be entertained after examination.

Note: Section A is compulsory. Attempt any four

I
questions from section B selecting one question I
from each unit. All question carry equal marks. I
I

SECTION-A

1. (a) What is a 'Merchandise Kiosk' ?

(b) Explain the fa.ctors that affect retail pricing.

· (c) What is 'Assortment' ?

. (~) What do you mean by Convenience Stores ?

. .

(e) What is Mark-up pricing ?

12291 · \ C'.ltl
-(P-3)(0-9)(22)
P. T. 0.
 ..
·efly describe the characteristics of,,~l·o
(f} Brt
retail format. 'Q
rg . ,

(g) Write unethical practice practiced by 80tne

reta·1
store. · 1

(h) What is catalog retailing?

SEC TIO N-B

UNIT~ I

.
at are the factors that have contributed to thense
2
' • Wh ' of
retail in India ~ What are the challeng~s faced by
retailers in India ? Suggest measures to overcoine
them.

3. What is retailing ? Explain its' special characteristics.

Enumerate the recommendations should web retailers
carefully consider?

UN IT- II

4. (a) What do you understand by store atmospherics?

(b) How can visual ·merchandising be used to

influence customer behaviour ?

5. Mention the various types of locations available for the

retail business ? Describe the choice of selecting layout.
and design in retailing. How location is chosen in
retailing.
12291- -(P-3 )(0-9)(22) ( 2)
 U N IT - Ill

comm.uni·ca ti on
. e the components of a retail
Cnb
6, oes
#·
d/ o
il pr ice str ategy can be deman d, cost an r
''A reta mment. Explain the
1, n't ive in or ientation" co
coIIlPe
th at influ ence retail pricing ?
facto rs
U N IT - IV

es of Su pp ly Ch ai n Management in
s. Specify ob jec tiv
e of supply chain
retailing. Explain the importanc
uc t retailing.
management in service and pr od

hy is hu m an re so urce management more

9. (a) W
in manufacturing
important in retailing than
firms? .

ou t the im pa ct of in fo rm at io n technology on
(b) Bring
the functioning of retail enterp
rises in India.

12291- (3)
-(P-3)(0-9)(22)
ioll NO· ................······.......

12290
MBA (Hons.) 2 Year 4th_Semester .
Examination - July, 2021
STRATEGIC BRAND MANAGEMENT
Paper : 17IMH24GM1

Time: Three Hours 1 [ Maximum Marks : 80

F,efore answering the questions, candidates should ensure that they have
!rfn supplied the correct and complete question paper. No complaint in
this regard, will be entertained after examination.
Note: All questions of Section - A are compulsory.
1
Attempt four questions from Section - B selecting
one question from each unit. All questions carry
equal marks.
SECTION -A

1. Write short note on the following : 2x8=16

(a) Generic Brand
(b) Co-branding
(c) Core brand values
(d) Brand product mix
(e) Cost based brand equity

12290- f~ -(P-3)(0-9)(21) . P. T. 0.
 (f} rntegra
ting product tools
.
(g) Brand performance
. fac tors of brand personality
(h) Five
SECTION-B
UNIT-I ·

2· What is strategic branding ? Explain the different step

· w1'th sw·table examp1es. . 8
in strategic branding
16
.3. Answer the following :
(a) What is brand positioning ? Explain the types of
brand positioning. a
(b) "Brand is the most enduring asset of an
organizatio~" Explain with the help of
· · suitable examples. · 8
UNIT- II

4. Discuss upon the general guidelines for marketers that ·

help them to mix and ~atch brand elements ? What
are the criteria for choosing the brand elements ? 16

5. Explain the process by which a brand can leverage

secondary associations. Outline the ways to leverage ·
secondary associations. 16
UNIT- Ill

I 6. What is brand tracking ? Describe how to design,

!
I' conduct, and interpret a brand tracking study. 16

7. Identify the steps in establishing and implementing a

brand equity management system. 16

12290- . -(P-3)(O-9)(21)
'
( 2)

J..
 UN IT- IV

is the significance of brand extension ?

I- \\'hat arize how consumers evaluate · the bra
sutnnsiom ns? nd
. • tri"b
Do extensions con ute to par ent bran d
e>--te • • b . f
C\lu ity 7E~vlam m nc . 16

1 AnS,,;er the following :

.
(a) Explain the process of brand reinforcement ? 8
(b) \Vhat is brand hierarchy? Outline the basic brand
hierarchy for a brand. 8

12290- ·(P-3)(0-9)(21) ( 3)
 ~To . ........ . •••• ••••• •••••• ••••••
~olI f"'

12281 I

t 'I

MBA (Hons.) 2 Year.4th Semester

Examination- July, 2021 .
BUSINESS PROCESSING OUTSOURCING
. } ' .'
Paper: 17IMH24Ci · ;

Time : Three hours J [ Maximum'Marks : 80

Before answering the questions, candidates should ensure that they
have been supplied _the correct and complete question paper. ·No
complaint in this regard, will be entertained after examination.
Note: Section A contains eight short answ er type
· questions of two marks each. ·All the questions are
compulsory. Section B attem pt four questions in all,
selecting.one question from each unit. All qu~s tions
carry equa l marks. ,
SECTION-A ·

1. Describe the fallowing : ....' . ) .

(a) Reverse outso urcin g

(b) Emerging trend s in BPO

(c) Business process mapp ing

(d) Core activities

(e) Project initia tion

12281 • /,c -(P-3)(0-9){21) P.T.O.
 r
(f) Software infrastructure

(g) Outsourcing of human resource

(h) Help desk outsourcing

SECTION-B

UNIT- I

2. What do you mean by Business Process Outsourcing

and how it has become relevant today? Also discuss
history and scope of BPO.

3. What are different types of BPOs? Discuss the stages

of outsourcing in detail. .

UNIT- II
.
4. What · is an outsourcing opportunity ? Discuss the
'. . .method followed in selection of a business outsourcing
opportunity?

5. Exp~ain the role and importance of strategic

assessment for a company. Also discuss the steps
involved in risk assessment in present scenario.

UNIT- Ill

6. Explain the process of assessment and selection of BPO

vender. What are the challenges in selection of right
BPO vender?

12281- -~P-3)(0-9)(21) (2)

 ' ~
I
I
I

the various prospects of buyer and vender

piScuss .
1· . hip in BPO. How a manager can overcome
re la hons .
difficulties in managing this relationship?

UNIT- IV

s. What do you mean by KPO and how it can be

outsourced ? Discuss working of KPO with contrast to
t2D{l
lJJ. V,

9. Discuss the future prospects and challenges looming in

BPO sector in India and ways in which BPO can evolve
as a leading sector in India.

/ ·
 ?t.T ••••••••••••••••••
~oil ,.. o. ···········

12284
MBA (Hons.) 2 Year 4th Semester
Examination - July, 2oi1.-..
SECURITY ANALYSIS AND PORTFOLIO
MANAGEMENT

Paper: 17IMH24GF 1
Time : Three hours J . [ Maximum Marks : 80
Before answering the questions;_candidates shouJd ensure t~t they
have been supplied the correct and complete question paper. No
complaint in this regard, will be entertained after examination.
Note: All questions of Section 'A' ·are compulsory. Attempt
four questions from section 'B' selecting at least one
question from each unit All questions carry equal
marks.

SECTION-A

1.· Explain in brief:

(i) Objectives of investment

(ii) Advantages of investing in debentures

(iii) Different stages of industry life cycle

12284
•/ 6"0-(P-3)(0-9)(21) P. T. 0.
 (iv) Indexed fund

(v) Fonns of EMH

(vi) APT

(vii) Active portfolio strategy

(viii)Efficient frontier

SECTION-8

UNIT- I

2._What are the motives for investment ? Distinguish

between investment and speculation.

3. Discuss the · princip~l sources of systematic and

· unsystematic risk.

UNIT- II

4. What are the various forms of investment

alternatives ? Discuss the objectives of investment
analysis.

5. Fundamental analysis pr~vides an analytical

framework for rational investment decision making,
Explain.

12284- -(P-3)(0-9)(21) ( 2)
 UNIT- Ill

Explain how a given investor chooses an optimal

6.
portfolio. Will this choice always be a diversified
portfolio, or could it be a single asset ? Explain your
answer.

7. Explain why the set of points between the risk-free

asset and a portfolio on the Markowitz efficient
frontier is a straight line.

UNIT - ·1v

8. How portfolio is managed ? How does constant rupee

plan differ from constant ratio plan ?

9. Analyse the theory of portfolio revision. What do you

think as the need for portfolio revision ?
 12283
4th Semester ·
:MBA (Hons.) 2 Year
Examination - July, 2021
TALENT MANAGEMENT

Pape,r: 17IMH24GH2

Time: Three hours J [ Maximum Marks : 80

ure that they
Before am;wering the questions, candidates·should ens
have been supplied the correct and complete ·question
paper. No
ation.
complaint in this regard, will be entertained after examin
wer type
Note : Section A contains ·eight short ans i
I
ns are
questions of two marks each. All the questio
in all,
compulsory. Section B attempt four questions
I
I
stions I'
_. selec~g oije .question from each unit. All que I
carry equal marks. · I
j
SE CT ION -A
II
1. Write short notes on the following : I
;
(a) Gender Gap

(b) Role of HR in Talent Management

(c) Talent Multiplica:tion

(d) Needs for talent.

(e) Turnover
122a31,,,
. .,;>l ·(P-3)(0-9)(21)
P. T. 0. ·
r
(f) Recognition

(g) Talent Potential

(h) Return On Investme~t.

SECTION-8

UN IT- I

2 "If you want to build a world-class companyI yoUtnUst

•

fill it with star employees." Elaborate.

3. What is talent ~anagement ? Why is there a need of

talent management? Explain the. strategic importance
of talent management. · ·

UNIT- II

4. What is talent management system ? Explain the

process of designing talent management system· in
detail.

5. What do you mean by talent development ? Why does

an organisation need to develop talent ? E~plain the
various methods of developing talent.

UN IT- Ill

6. What is talent departure ? What are the costs-an

d

consequences of talent departure?

12283- -(P-3)(0-9)(21) ( 2)
 u mean by employee engagement ? Wh at
wnat do yo for
1, . benefits ? Explain the various methods
are its
enhancing employee engagement.

UN IT- IV

ring the
Explain the various methods of measu
effectiveness of Human Capital Investment.

organisations
9. What is HR transformation ? Why do
ation in
need it? Explain the process of HR transform
detail.

122aa.
(3 )
 p.oll 1"~ro..............................

12285
MBA (Hons.) 2 Year 4th Semester
Examination - July, 2021
FINANCIAL DERIVATIVES

Pa per : 17IMH24GF2 ·
Time : Three hours ] [ Maxi.mum Marks : 80
Before answering the questions, candidates should ens
ure that they
.t have been supplied the correct and com
plete question paper. No
complaint in this regard, will be entertained after examin
ation.
Note: Attempt five questions in all, sel
ecting one
question from each Un it. Question No
. 1 _is
compulsory. Each questions ~arries equal ma r~.
1. (a) Who are Scalpers ?

(b) What is market ord er?

(c) Wh at is spot price ?

(d) What is contract cycle ? -

(e) What is option series ?

(f) What is in the money option ?

(g) Which parties are called. counter parties

• • ?
m sw_aps •

12285--/60
-(P-4)(0-9)(21) P.T.O.
 (h) Wh
at is fix ed to floating int ere st rat e sw ap?
UN IT -I C

Wh at do yo u me an by de riv ati ve ~? Disr,~r,

. ~ . ~w.:tS the t}'J>es
2.
s d .
an d use s of der iva tiv es. Wh o facilitate etiYative
tra din g?
es
Wh at are the typ es of ord er pu t in der iva tiv lllarket?
3. . •
I

prospects in
Discuss the cu rre nt tre nd s ·an d fut ure
Ind ian der iva tiy e ma rke t. .

UN IT - II

tra cts ? DiscU&,

4. Wh at is the ~?le of MT M in ~~e con
ibe the trading
the Jun cti on s of fut ure con tra cts . De scr

me.chanisin of fut ure contracts.

ure contracts.
5. Differentiate be tw een for wa rd an d fut
. .

How futures can be ug ed for he dg ing ?

Describe the

clearing me ch an ism of fut ure co ntr act s.

UN IT - Ill
. .
1

6· Discuss the various types of op ti: ns: Explain butterfly

takirig an
spread strategy an d str an gle str ate gy by
example. ·

12285- :. ·(P-4)(0-9){21)
(2)
 V
aluation of options is done ? Explain Black
7 floW
· 5choles option pricing model. What are its
. ?
1unitanons •

UNIT-IV

s. What do you mean by swap. Explain the various

features of swaps. Discuss the type of financial swaps

with example. How would you va~ue currency swap ?

9. Write notes on the following:

(i) Putable swap

(ii) Debt-equity swap

(iii) Plain vanilla swap

(iv) Currency swap

(b) Assume that a company in India want to borro

in British pound market at a fixed rate of ·

Another company in Britain wishes to ~
Indian Rupee at a fixed interest rates as follo

Pound sterling Rs.

Company in India 10%
l,

Company in Britain 9.5%

. 12285- -(P-4)(Q-9)(21) { 3)
 How will you design a swap agreement; hav
;ntermediary as a bank, 10 basis point p 111.g
.u.• • .a. Which
Produces a gain of 15 points
·
p.a. for each f
0 two
companies?

- '

12285-
-(P-4)(0-9)(21)
(4)