Customer Testing Guidelines
Customer Testing Guidelines
13 April 2022
ISO 20022 Programme
Customer Testing Guidelines Table of Contents
Table of Contents
Preface .................................................................................................................................................3
Significant Changes ...........................................................................................................................4
1 Introduction ...............................................................................................................................5
2 Testing Approach .....................................................................................................................6
2.1 Business and Functional Testing ............................................................................................8
2.2 Non-Functional Testing ...........................................................................................................9
2.3 Testing Timeline ....................................................................................................................10
3 Generic Requirements for MT and ISO 20022 Customers .................................................12
3.1 Configuration Activities (for All Customers) ..........................................................................12
3.1.1 Communication Interfaces ..........................................................................................12
3.1.2 Messaging Interfaces ..................................................................................................12
3.1.3 FINplus - Configure Your Connection to SWIFTNet ...................................................13
3.1.4 Relationship Management Application .......................................................................13
3.1.5 Accessing the Test Sparring Partner ..........................................................................13
3.2 Useful ISO 20022 Resources and recommendations (for All Customers) ...........................16
3.2.1 MyStandards Readiness Portal ..................................................................................16
3.2.2 Translation Portal ........................................................................................................16
3.2.3 Financial Crime Compliance .......................................................................................16
3.2.4 Archiving of ISO 20022 or Multi-Format MX ...............................................................17
3.2.5 Validate End-of-Day Processes ..................................................................................17
3.2.6 In-Flow Translation .....................................................................................................17
3.2.7 Transaction Manager ..................................................................................................18
4 Customer Testing Journey for MT Customers ....................................................................20
4.1 Business and Functional Testing ..........................................................................................20
4.1.1 Self-Testing .................................................................................................................20
4.1.2 Testing with SWIFT ....................................................................................................22
4.1.3 Testing as a Community .............................................................................................24
4.2 Non-Functional Testing .........................................................................................................25
4.2.1 Performance Testing ..................................................................................................25
4.2.2 Business Continuity ....................................................................................................27
5 Customer Testing Journey for ISO 20022 Customers........................................................29
5.1 Business and Functional Testing ..........................................................................................29
5.1.1 Self-Testing .................................................................................................................29
5.1.2 Testing with SWIFT ....................................................................................................31
5.1.3 Testing as a Community .............................................................................................35
5.2 Non-Functional Testing .........................................................................................................36
5.2.1 Performance Testing ..................................................................................................36
5.2.2 Business Continuity ....................................................................................................38
Self-Testing – Checklist..............................................................................................39
Testing with SWIFT – Checklist .................................................................................43
Testing with a Community – Checklist .....................................................................44
CBPR+ Testing Samples ............................................................................................46
SWIFT Error Codes .....................................................................................................49
Legal Notices ....................................................................................................................................50
13 April 2022 2
ISO 20022 Programme
Customer Testing Guidelines Preface
Preface
About this document
This document is intended for the SWIFT community preparing for the payment ISO 20022
migration. It provides customers with comprehensive testing guidelines for ISO 20022 and
CBPR+ adoption. It also helps customers assess their readiness for CBPR+ go live in
November 2022.
In the context of this document, CBPR+ refers to CBPR+ 2.1 usage guidelines.
Intended audience
This document is for the following audience:
− IT and business payments specialists of all SWIFT customers sending or receiving
payments (SWIFT MT category 1, 2 and 9 and ISO 20022 pacs/camt messages)
− All SWIFT users with CBPR+ traffic flows (sent or received messages)
− Vendor community developing messaging interfaces and applications that will interact
with FINplus
Related documentation
• SWIFT platform – Connectivity Guidance
• ISO 20022 Programme Customer Adoption Guide
• ISO 20022 Programme Getting Started
• In-Flow Translation Service Overview
• Advanced Information on Transaction Manager Business Rules
• Guiding principles for screening ISO 20022 payments
• SWIFTNet Messaging Operations Guide
• Universal Confirmations Rulebook
• Details of the translation rules for ISO 20022 messages in scope of the CBPR+ market
practice in MyStandards
13 April 2022 3
ISO 20022 Programme
Customer Testing Guidelines Significant Changes
Significant Changes
This section lists the main changes since the previous publication of the document. It does
not include general edits or minor updates.
13 April 2022 4
ISO 20022 Programme
Customer Testing Guidelines Introduction
1 Introduction
The SWIFT community migration towards ISO 20022 for cross-border payments and the
introduction of Transaction Manager start in November 2022 and continue until 2025. They
are both critical changes to the SWIFT community.
The migration guiding principles define that any SWIFT customer can adopt ISO 20022 or
CBPR+ at their own pace, independently of the ISO 20022 capabilities of their business
counterparts. The proposed interoperability model maintains the richness of ISO 20022 or
CBPR+ transactions throughout the transaction life cycle, even if some transaction parties
are not yet ISO 20022-ready.
To achieve this level of interoperability, SWIFT introduces some key new capabilities such
as:
• In-flow Translation, which enables customers to receive payments transactions in
the format of their choice depending on their ISO 20022 readiness
• Transaction Manager, which enables the end-to-end management of the payment
transaction, thereby preserving rich data
To benefit from these new capabilities, all SWIFT customers must implement a set of changes
before November 2022. For example:
• Customer interfaces must be upgraded and configured to connect to the FINplus
service to process the payment messages in the preferred format.
• Customers adopting ISO 20022 must upgrade their payment back-office applications
to support the CBPR+ message guidelines.
For more details about the minimum readiness activities towards November 2022, see the
ISO 20022 Programme Customer Adoption Guide.
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ISO 20022 Programme
Customer Testing Guidelines Testing Approach
2 Testing Approach
Introduction
Testing will be essential to validate the changes introduced and to ensure individual customer
and SWIFT community readiness for the start of the ISO 20022 migration.
SWIFT customers must focus on their testing activities to ensure readiness to connect
to FINplus and to receive multi-format MX by November 2022.
Customer groups
The customer testing journeys will be driven by customer ISO 20022/CBPR+ readiness.
SWIFT foresees three groups of customers:
1. MT customers
These customers are not yet ready to exchange ISO 20022 messages natively in
November 2022. They will continue sending and receiving FIN MTs after November
2022 and will migrate to ISO 20022 later. Their testing activities will be focused on the
processing of multi-format MX (ISO 20022 with embedded MT)
2. ISO 20022 customers
These customers are ready to send and receive ISO 20022 messages natively as of
November 20221. The ISO 20022 customers will prepare the processing of native ISO
20022 and validate that their infrastructure can process a mix of MT and MX flows after
November 2022 (MT will still be received through the FIN channel)
The following diagram illustrates the first two customer groups and summarises their
respective customer testing journeys.
1
As from August 2022, participants can start exchanging CBPR+ messages and relying on In-flow Translation over the FINplus
Live service, based on bilateral agreements with counterparts of their choice.
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ISO 20022 Programme
Customer Testing Guidelines Testing Approach
time, while more applications become ISO 20022-ready, this document continues to be
the reference to migrate the remaining applications to ISO 20022 by November 2025.
Aspects of customer testing activities
Customer testing activities must cover all or some of the following aspects:
• Business and functional testing: ensure customer functional readiness to process
their SWIFT traffic and operate their payment business after November 2022
• Non-functional testing: ensure customers can process their expected peak volumes
with their new traffic mix and can meet their business continuity objectives
The above testing activities required for November 2022 are the following:
− SWIFT interface upgrade
− Connectivity to FINplus
− Adoption of CBPR+ standards
− In-flow Translation
− gpi ISO 20022
− Universal Confirmations of pacs.008
− Financial Crime Compliance and screening
− Archiving
• Regression testing: while not explicitly mentioned in this document, regression testing
is an important step in the ISO 20022 readiness validation process. Every customer will
decide what level of regression testing is required to ensure that the current quality of
service is maintained after the ISO 20022 implementation phases.
Most testing activities can be initiated by customers with their own schedule and
completed independently from their business counterparts. This enables the SWIFT
community to ensure readiness at scale without requiring massive coordination.
13 April 2022 7
ISO 20022 Programme
Customer Testing Guidelines Testing Approach
customers will also use this guide to validate their readiness, applying the testing activities
for ISO 20022–ready applications.
The main testing activities that are part of each phase are summarised below:
Self- Standards Validate Validate reception and Validate the structure of CBPR+
Testing readiness of processing of multi-format messages:
back-office MX.
application to • Readiness portal for CBPR+
process ISO • Verify the In-flow format validation
20022 Translation result code
• Translation Portal to test
messages • Define the appropriate alignment with CBPR+
operations to deal with translation rules
potential truncations
Messaging Validate • Interface upgrade
interface Interface
upgrade and • FINplus connectivity configuration
configuration • Routing and back-office configuration
• Validate your requirement for the Relationship Management
Application (RMA) on FINplus
FINplus Validate • Ensure definition of queues (if needed beyond the default
connectivity to configuration)
the FINplus
pilot service • In-flow Translation configuration2
• Send an ISO 20022 format message to your own BIC (see
details below in the Testing with SWIFT section)
FCC (com- Validate • Ensure appropriate • Ensure appropriate screening of
pliance) screening screening of multi- ISO 20022 messages
and end-of- processes format MX messages
day • (for customers using SWIFT in-
processes • (for customers using flow screening services) Verify
SWIFT in-flow that both the messaging
screening services, interface and the back-office
that is, SWIFT route the rejected messages as
Transaction Screening per the Screening return code
and SWIFT Sanctions and they process correctly the
Screening) Verify that abort notifications
the messaging
2
SWIFT recommends keeping In-flow Translation enabled for testing since messaging interfaces are able to handle and deliver the
various formats to back-office applications. Customers who are willing to configure in-flow differently are requested to contact
SWIFT Support.
13 April 2022 8
ISO 20022 Programme
Customer Testing Guidelines Testing Approach
Validate end- • Adapt all end-of-day and reporting processes to ISO 20022
of-day data including processing of the multi-format MX
processes
Testing Test with Validate Test Sparring Partner Test Sparring Partner testing
with the Test functional testing scenarios: scenarios:
SWIFT Sparring integration
Partner with internal • Reception of ISO • CBPR+ catalogue
applications 20022 format with
embedded MT • gpi ISO 20022 test catalogues3
using the Test
Sparring including as well
Partner truncation scenarios
(In-flow Translation
only. No Transaction
Manager involved)
Testing Self- Validate Select counterparties that Select counterparties that are
as a organised business and are planning to adopt ISO planning to adopt ISO 20022. They
com- community technical 20022. They will send you will send you ISO 20022 messages
munity testing. interoperability ISO 20022 messages and and you will receive ISO messages
with selected you receive multi-format. and the opposite way. ISO 20022
counterparties. message relay can also be tested.
Your interface will route
either the ISO 20022
message or the MT based
on updated routing rules.
The counterparties
sending MT remain
delivered by means of FIN
(as today), unless for
transactions4 already
known by Transaction
Manager
3
gpi customers: Optional payable onboarding service is available. A selected list of specific gpi test cases has been selected to test
the gpi ISO readiness against the 2021 gpi ISO rulebook.
4
Transaction known by Transaction Manager: transaction starting with an ISO leg is stored in Transaction Manager and
subsequent MT legs are also processed by Transaction Manager. MT recipient receives an ISO multi-format and their interface
extracts the MT to be delivered to back-office (see SWIFT platform – Connectivity Guidance for details).
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ISO 20022 Programme
Customer Testing Guidelines Testing Approach
13 April 2022 10
ISO 20022 Programme
Customer Testing Guidelines Testing Approach
If you are using a third-party SWIFT interface, then validate with the vendor the version
that must be implemented to support multi-format message handling and recognise the
signature from FINplus or Transaction Manager. Perform end-to-end testing to ensure
successful straight-through processing from the interface to the back-office applications.
A list of compatible FINplus interfaces was published in March 2022 (see swift.com). If
you are using a service bureau, then work with the vendor to ensure that you receive
and process the output from the service bureau. A list of compliant service bureaux will
be published by the end of June 2022.
13 April 2022 11
ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
13 April 2022 12
ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
This section documents the impact of adopting ISO 20022 and FINplus on the messaging
interface layer of your SWIFT stack.
Intended Audience: all staff operating and configuring SWIFTNet interfaces.
Related information
See the ISO 20022 Customer Adoption Guide > Messaging Interfaces.
Alliance Access/Entry customers: the modules are gathered in a dedicated SWIFTSmart
curriculum.
Related information
ISO 20022 Customer Adoption Guide > FINplus and SWIFTNet Store-and-Forward.
5
See details in the KB article 5025106.
13 April 2022 13
ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
SWIFT Test Sparring Partner for CBPR+ operates in bypass mode, so no Relationship
Management Application (RMA) exchange is required.
There are two steps to start using SWIFT Test Sparring Partner. The first part of the process
provides secure access to SWIFT Test Sparring Partner. The second part informs SWIFT
Test Sparring Partner about what the user is permitted to do for which BICs and testing
services.
Access at swift.com level – Your swift.com administrator approves user’s access to the
TSP
SWIFT Test Sparring Partner is accessed through a portal on swift.com. To access the
portal, you must belong to an institution subscribed to the SWIFT Test Sparring Partner
service and your user profile must be validated by your institution's swift.com administrator.
This is done to ensure secured access to the TSP application, controlled by your swift.com
administrator.
Note All institutions provisioned for FINplus pilot are automatically subscribed to TSP
Universal access
Prerequisite: How to enroll a user to the Test Sparring Partner
1. Make sure that you are connected to the Internet or a multi-vendor secure IP network
(MV-SIPN)
2. Make sure that you have Google Chrome, Microsoft Edge, or Firefox installed.
3. Open swift.com in one of these browsers and log in to your mySWIFT account.
If you do not have a mySWIFT account, then you must create one. Information about
how to create a mySWIFT account is available on the login screen.
Procedure
1. Click My tools at the top of your screen.
2. Select My profile and account.
3. On the following page, click Request Accesses.
This tab lists all available SWIFT applications.
4. Click Edit at the top-right corner of the list and scroll down to the Licenses section,
where the Test Sparring Partner - Pilot is located.
5. Click to change and select the appropriate user role (Administrator or User).
User roles are explained further in the Test Sparring Partner for CBPR+ guide > Access
Management.
6. Click OK.
7. Scroll to the bottom of the page and click Save.
This sends your request to your swift.com administrator, who must approve the request
for you to access the Test Sparring Partner.
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ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
Test Sparring Partner URL: you can now access the Test Sparring Partner through your
mySWIFT profile or by using the direct link: www2.swift.com/tsp.
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ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
13 April 2022 16
ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
SWIFT recommends that customers go through the following check points and start
discussions with their compliance departments and compliance vendors early enough
before November 2022.
❑ Make sure your compliance department is aware about ISO 20022 and the
migration timelines
❑ Check with your compliance application vendor, if, how, and when they will support
ISO 20022 flows
❑ Consult the Guiding principles for screening ISO 20022 payments document on
swift.com which proposes guidelines for effective and efficient screening of ISO
20022 payments
❑ If you consider:
o using ISO 20022, check the impacts of additional data elements compared
to MT
o continuing using MT during the co-existence phase, be aware of possible
data truncation impacting the effectiveness of your controls
❑ Check with your compliance department how this may impact your compliance
processes and compliance policies
Related information about SWIFT products and services
If you are using a hosted screening or fraud solution from SWIFT, such as Payment
Controls or Transaction Screening, ISO 20022 is supported directly within the application.
For more information about SWIFT’s screening and fraud solutions, see www.swift.com >
Financial crime compliance.
If you want to know as of when the various ISO 20022 services (Market Infrastructure
migrations and CBPR+) will be supported by Payment Controls and Transaction Screening,
for Test and Training and Live, then see the Knowledge Base article 5025241.
13 April 2022 17
ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
13 April 2022 18
ISO 20022 Programme
Customer Testing Guidelines Generic Requirements for MT and ISO 20022 Customers
For details about Transaction Manager, see the SWIFT platform – Connectivity Guidance
document.
SWIFT customers must focus on their testing activities to ensure readiness to connect
to FINplus and to receive multi-format MX by November 2022.
Disclaimer
The Transaction Manager information provided in this document is provisional. Transaction
Manager is still under development. It is subject to community consultation through the
Platform User Group. Consequently, certain features and functions, including the ones
reflected in this document, may be subject to change based on further customer feedback
that may lead to updates to this document in the future.
13 April 2022 19
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
The main challenge for the MT customers is to be able to receive ISO 20022 messages and to
generate ISO 20022 CBPR+ test messages to send to themselves to simulate their daily
operations after November 2022.
To do so, they must:
• be ready ahead of the November 2022 deadline with the upgrade of their SWIFT
interface
• train their operations on the reception of multi-format MX that they will receive from
counterparties that will start sending live ISO 20022
4.1.1 Self-Testing
Purpose
MT customers must prepare the processing of their SWIFT traffic with multi-format MX and
operate their payment business after November 2022:
• FIN traffic is unchanged and remains on FIN
• ISO 20022 CBPR+ traffic sent by their counterparties (or sent by themselves) is
received on FINplus in multi-format MX – customers must:
− complete connectivity to the FINplus pilot service
− confirm their ability to handle the received multi-format MX messages
See 4.1.2.2 Use the Test Sparring Partner to Receive Multi-Format MX for more
information.
Timeline
Available. Phase recommended at the latest in Q1 2022. SWIFT strongly advises not to
delay this task beyond July/August 2022. This would not give you the time to be fully
prepared to receive multi-format MX messages.
Description
• Messaging interface: upgrade explained in the section Configuration Activities
• Preparation for multi-format MX processing: explained in the section In-Flow
Translation
13 April 2022 20
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
• Standards Testing: SWIFT recommends that customers that want to send and receive
ISO 20022 format messages validate these messages using the MyStandards
Readiness Portal
• Standards testing with internal applications and processes:
• Archiving solution: customers must test it if they decide to keep the multi-format MX
• FCC processes: customers must review them as explained in the section Financial
Crime Compliance
Prerequisites
Access to Readiness Portal. The service is available to the community.
Related information
Section MyStandards Readiness Portal
Section Translation Portal
MyStandards Readiness Portal
4.1.1.1 SWIFT gpi and ISO 20022
For gpi MT customers, the SR 2021 SWIFT gpi rulebook has been applicable since
November 2021 for gpi MT, ISO 20022, and confirmations processing.
MT customers must consult the gpi ISO Summary Of Impacts gCCT gCOV gFIT Services.
4.1.1.2 Universal Confirmations of pacs.008
Not applicable to MT customers who will not process pacs.008 in their back-offices.
MT customers will continue to receive MT payments over FIN. When an ISO leg is initiated
by the debtor bank by means of a pacs.008, the MT customer will receive a multi-format MX
on FINplus and the interface will extract the embedded MT 103 to be delivered to the back-
office.
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
13 April 2022 22
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
• Access to the TSP must be set up as per 3.1.5 Accessing the Test Sparring Partner
• Users are assigned to the TSP by their institution's swift.com administrator. Within the
TSP, a user may be assigned the role of administrator, tester, or viewer. User roles are
explained further in the Test Sparring Partner for CBPR+ guide > How to Manage
Users.
• Two versions of the TSP platform are available:
− A free Universal version of the TSP platform for CBPR+ that uses pre-defined test
cases. This version is self-service.
− A paid Premium version that includes customisable test cases and reference data.
This version requires the assistance of SWIFT Professional Services.
Test cases
In the current version of the Test Sparring Partner you can validate the reception of the
multi-format MX (ISO 20022 format with embedded MT) by using inbound CBPR+ test
cases which are part of the general CBPR+ test catalogue.
The CBPR+ test catalogues are gradually enriched and will cover most of the CBPR+
message in the course of Q2 2022.
A dedicated Quick Start CBPR+ Test Catalogue will be created in the course of Q2 2022 to
cover a minimum, essential set of test scenarios, including the truncation scenarios.
4.1.2.3 Use the Test Sparring Partner for Value Added Services
Purpose
You can use the Test Sparring Partner (TSP) for Value Added Services to validate
functional integration with internal applications.
gpi business flows
You can test gpi flows using the TSP (gpi Customer Automated Testing - gCAT).
During the testing phase, gpi customers validate their gpi message flows in test mode, with
SWIFT acting as a business counterparty through the TSP gpi Customer Automated
Testing. gCAT interacts as a gpi counterparty in an automated manner based on pre-
defined test cases.
The test cases allowed with gCAT are communicated to the gpi customers as part of their
onboarding service pack.
The following services are covered in the current version of the Test Sparring Partner:
• Mandatory gpi services
− gCCT
− gCOV
− gSRP
• Optional gpi services
− gFIT
− g4C
− gpi Instant
− gCASE
− Pre-validation Data User
Additional test catalogues will be incrementally added to the TSP in the course of 2022. The
following ones are expected in Q2:
− Pre-Validation Data User
13 April 2022 23
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
− SWIFT Go
Prerequisites
• The Test Sparring Partner for the gCCT, gCOV, gSRP, gFIT, g4C, gpi instant, gCASE
is available to customers that are registered for the dedicated service. Order of an
onboarding package may be required for testing supported by gpi Customer Automated
Testing (gCAT).
• A swift.com account is required to access the Test Sparring Partner. For more
information about swift.com accounts, see the swift.com Registration User Guide.
• Access to the TSP must be set up as in per 3.1.5 Accessing the Test Sparring Partner
• Users are assigned to the TSP by their institution's swift.com administrator. Within the
TSP, a user may be assigned the role of administrator, tester, or viewer. For
information about the user roles, see the Test Sparring Partner for CBPR+ > Access
Management.
Test cases
In a future version of the TSP, the test catalogue will continue to be enriched and this
document will be updated accordingly.
• Pre-validation
− Around 100 test cases
− Grouped by role (Pre-validation Data User, Pre-validation Data Provider) and
Business Scenario (4 scenarios possible)
• SWIFT Go
− 17 test cases
− Grouped by role (originating agent; intermediary agent, creditor agent)
• Case Management for non-gpi customers
− 17 cases for Stop and Recall for non-gpi customers, grouped by role
− 20 cases for Case Investigation for non-gpi customers, grouped by assignment role
Related information
For more information about how to access the Test Sparring Partner and information about
how to manage other users' access to the Test Sparring Partner and configure Business
Identifier Codes (BICs), see the Test Sparring Partner for CBPR+.
SWIFTSmart module: Introduction to the Test Sparring Partner for CBPR+
13 April 2022 24
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
Note This is a self-organised community testing, that is, customers select their
counterparties and PMIs for the tests.
Timeline
CBPR+: SWIFT recommends doing these tests once they have tested with the Test
Sparring Partner.
The FINplus pilot future service with provisioned CBPR+ messages has been available
since November 2021 with In-flow Translation.
Description
• Simulate real-life traffic over the FINplus pilot service with selected counterparties.
Selection is based on, for example, volumes, criticality of flows.
• Inbound flows could be multi-format messages through FINplus In-flow Translation or
FIN with the FIN PMIs.
• Functional testing: tests are carried out based on pre-agreed scenarios and patterns.
• Testing with domestic PMIs is highly recommended prior to go-live.
Customers must validate the reception of inbound cross-border payments on FINplus,
translate internally these payments into PMI format and Usage Guidelines (MT, HVPS+,
proprietary), and relay the payment to the PMI on SWIFT or another channel. Typically
PMIs operate on a SWIFTNet service different from FINplus.
Details are available in the MI Adoption Guide.
• Reception of MT or domestic ISO 20022 from the PMI (outside FINplus) must also be
tested, as these payments are either relayed as MT messages and forwarded to the
next agent on FIN or converted to CBPR+ and forwarded to the next agent on FINplus.
• Messages rejected by the PMI and re-sent must also be tested.
Prerequisites
All eligible customers are automatically provisioned for the FINplus pilot future service. See
the footnote in Appendix A Self-Testing – Checklist.
Related information
Appendix C Testing with a Community – Checklist
13 April 2022 25
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
SWIFT recommends that customers contact their counterparties and build traffic tables of
the volume expected to be sent as ISO 20022 as of November 2022.
The following figure illustrates the components that are included in this test:
Performance and Continuity 1
-
Timeline
Available since November 2021.
The testing dates must be agreed with SWIFT (see Knowledge Base Article 2008531)
Description
Based on their volumes, customers will send and receive their peak traffic using their test
SWIFT infrastructure to validate that the processing time is in line with their business SLAs.
The traffic will be composed of a mix of MT messages sent and received over FIN and multi-
format MX messages received on FINplus using InterAct store-and-forward.
Customers can simulate their peak traffic by:
• before the test, sending ISO 20022 to themselves to build a queue of multi-format MX
(see section 4.1.2.2 Use the Test Sparring Partner to Receive Multi-Format MX). TSP
cannot be used to generate large volumes of data. However, it is designed to issue a
variety of test scenarios that you can batch and send to yourself to prepare the test.
• during the test, sending MT to themselves and retrieving the previously generated
multi-format MX
Prerequisites
• SWIFT messaging interface must be updated to support multi-format MX.
• SWIFTNet configuration and provisioning must be completed.
Execution
These tests require a coordination with SWIFT (see Knowledge Base Article 2008531).
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for MT Customers
Related information
Connectivity to SWIFT - Connectivity Packs for on-premises customers only: this
document has been updated to include the calculation of the required line bandwidth when
the traffic switches from MT to ISO 20022 or multi-format MX. ISO 20022 or multi-format MX
messages are larger than their corresponding MTs.
Note For the vast majority of the SWIFT community, the estimated additional line
required will be absorbed inside the current line capacity, so such customers do
not take any action. Customers may consult their individual leased line use report
at https://www2.swift.com/llurw/admin. Contact SWIFT Support for further
assistance.
ISO 20022 Customer Adoption Guide > Capacity Planning.
The purpose is to validate that the customer SWIFT infrastructure and configuration can
meet their business continuity objectives.
The components that are included in this test are the same as in 4.2.1 Performance Testing:
Timeline
Available since November 2021.
Description
Based on their business continuity objectives and resilience set-up, customers will simulate
a failure in their SWIFT infrastructure and exercise their business continuity procedures to
ensure that the multi-format MX flows are properly recovered and that any potential
message gap can be recovered using SWIFTNet retrievals. In addition, customers applying
cold start procedures should re-test them.
Execution
Align your operations with the SWIFT schedule available here.
Related information
Introduction to Business Continuity Planning (SWIFTSmart module)
Business Continuity Planning and Alliance Infrastructure Resilience (SWIFTSmart module)
Business Continuity Planning and Alliance Lite2 Infrastructure Resilience (SWIFTSmart
module)
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Customer Testing Guidelines Customer Testing Journey for MT Customers
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
5.1.1 Self-Testing
Purpose
The main objective of ISO 20022 customers is to get prepared for the processing of their
SWIFT traffic.
They must be able to:
• send ISO 20022 messages
• receive multi-format MX messages
The ISO 20022 traffic sent by their counterparties is received on FINplus in multi-format
MX. As a result, they must complete the connectivity to the FINplus pilot service and
confirm their ability to handle the received multi-format MX message.
• operate their payment business after November 2022.
FIN traffic remains unchanged and remains on FIN.
Timeline
Available. Phase recommended by the latest in Q1 2022.
Description
• Upgrade the messaging interface as explained in the section 3.1 Configuration
Activities (for All Customers)
• Prepare for multi-format MX processing as explained in the section In-Flow Translation
13 April 2022 29
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
• Standards testing: customers that want to send and receive ISO 20022-format
messages must validate these messages using the MyStandards Readiness Portal.
• Scope of Standards testing with internal applications:
• test their archiving solution if they decide to keep the multi-format MX.
• prepare their FCC operating model as explained in the section Financial Crime
Compliance.
Prerequisites
Access to the MyStandards Readiness Portal. The service is available to the community.
Related information
Section MyStandards Readiness Portal
Section Translation Portal
MyStandards Readiness Portal
5.1.1.1 SWIFT gpi and ISO 20022
Purpose
The adoption of gpi traffic sent has been remarkable since the launch of gpi.
With the migration to ISO 20022, gpi customers are expected to send gpi-enabled
pacs.008 and pacs.009 payments (that is, with the Service Level element in the Payment
Type Information block of pacs.008 and pacs.009 set to the appropriate value) as they are
doing today with MTs 103, MTs 202, and MTs 202 COV.
Timeline
The SR 2021 SWIFT gpi rulebook has been applicable since November 2021 for gpi MT,
ISO 20022, and confirmations processing.
SWIFT recommends that ISO 20022 customers consult the gpi ISO Summary of Impacts
gCCT gCOV gFIT Services and webinar recordings (Knowledge Base article 5024984).
Deliverables for the gpi ISO 20022 adoption
There are four main deliverables for the gpi ISO 20022 adoption:
• Tracking of domestic and cross-border payment messages (pacs)
• Introduction of ISO 20022-based messages for interactions with the Tracker, as
equivalents to MTs and APIs:
− trck.001 – Tracker Payment Status Update
− trck.002 – Tracker Payment Status Information
− trck.003 – Tracker Alert Notification
− trck.004 – Payment Status Customer Tracker Report (g4C)
• Upgrade to Tracker API services v5 to cater for ISO 20022 data model
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
6
pacs.008 received on SWIFTNet FINplus or from a SWIFTNet MUG managed by a Payment Market Infrastructure, of which
Usage Guidelines support the minimum Tracker requirement, must be confirmed to the Tracker.
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
Timeline
Available. Phase recommended by the latest in Q1 or Q2 2022.
Related information
How to access the TSP, manage other users' access to the Test Sparring Partner, and
configure Business Identifier Codes (BICs) is explained in the Test Sparring Partner for
CBPR+
SWIFTSmart module: Introduction to the Test Sparring Partner for CBPR+
5.1.2.1 Accessing the Test Sparring Partner
See 3.1.5 Accessing the Test Sparring Partner.
5.1.2.2 Use the Test Sparring Partner for CBPR+
Purpose
The objective of testing with SWIFT, using the Test Sparring Partner (TSP), is to validate
the functional integration with internal applications: sending, relaying, and receiving ISO
20022 format messages.
Using the Test Sparring Partner, you can exchange ISO 20022 CBPR+ messages with a
fictitious counterparty (that is, the BICs managed by TSP) over the FINplus pilot service to
test the processing of inbound and outbound traffic.
Timeline
Available
Prerequisites
• Customers must be registered for the FINplus service to use the Test Sparring Partner
for CBPR+.
• A swift.com account is required to access the TSP services. For more information
about swift.com accounts, see the swift.com Registration User Guide.
• Access to the TSP must be configured as per section 3.1.5 Accessing the Test
Sparring Partner.
• Users are assigned to the TSP by their institution's swift.com administrator. Within the
TSP, a user may be assigned the role of TSP administrator, tester, or viewer. User
roles are explained further in the Test Sparring Partner for CBPR+ guide > Access
Management.
• Two versions of the TSP platform are available:
− A free Universal version of the TSP platform for CBPR+ that uses pre-defined test
cases. This version is self-service.
− A paid Premium version that includes customisable test cases and reference data.
This version requires the assistance of SWIFT Professional Services.
Premium access
Users subscribed to the Premium version of the Test Sparring Partner can customise
reference data and test cases to meet their needs.
Most of the elements of CBPR+ messages can be configured as per the user testing needs
(for example, settlement method, priority, and remittance information).
Execution
For more information about test execution and report, see the Test Sparring Partner for
CBPR+ guide > Test Execution and Results.
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
Test cases
The Test Sparring Partner CBPR+ test catalogue contains a list of test cases accompanied
by the following information:
• test scenario
• direction of the test
• associated BICs
• date on which the test case was last updated
• status of the test case
The direction of a test may be:
Incoming: your institution receives a test message sent by the Test Sparring Partner
Outgoing: your institution sends a test message to the Test Sparring Partner
Relay: your institution both sends and receives test messages with the Test Sparring
Partner as the counterparty
Currently, test cases are available for the following messages:
Further test cases and additional messages (camt.054, camt.053, camt.052, camt.56,
camt.29, camt.57, camt.60, pacs.009.ADV, pacs.010, pain.001, pain.002, pacs.008
EEA/STP) will be available in a later version of the platform (by the end of Q2 2022).
You can view, download, and print test results in the form of a report. For more information
about test execution and report, see the Test Sparring Partner for CBPR+ guide > Test
Execution and Results.
Related information
For more explanations about how to prepare and execute a test with the Test Sparring
Partner, how to get a report, how to troubleshoot, and how premium users can customise
reference data and test cases, see the Test Sparring Partner for CBPR+ guide > Testing
Message Flows and Text Execution and Results.
5.1.2.3 Testing Using the Test Sparring Partner for gpi ISO
Purpose
Using the Test Sparring Partner, you can exchange ISO 20022 CBPR+ messages with a
fictitious counterparty over the FINplus pilot service to test the processing of inbound and
outbound traffic.
The objective of testing with SWIFT, using theTSP, is to validate the functional integration
with internal applications: sending, relaying and receiving gpi ISO 20022 messages
13 April 2022 33
ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
To execute the test cases, the gpi customers must exchange payment messages using test
data with test BICs and update the Tracker. The test cases allowed with gCAT are
communicated to the gpi customers as part of their onboarding service pack.
Timeline
Availability in Q2 2022.
Prerequisites
• Customers must be registered for the gpi service with SWIFT.
• Customer must be registered for the FINplus service with SWIFT.
• A swift.com account is required to access the TSP services. For more information
about swift.com accounts, see the swift.com Registration User Guide.
• Access to the TSP must be configured as per 3.1.5 Accessing the Test Sparring
Partner.
• Users are assigned to the TSP by their institution's swift.com administrator. Within the
TSP, a user may be assigned the role of administrator, tester, or viewer. User roles are
explained further in the Test Sparring Partner for CBPR+ guide > Access Management.
• gpi test cases’ execution is part of a SWIFT Professional Services package.
Test cases
The test cases allowed for gpi ISO 20022 will be communicated to the gpi customers as part
of their onboarding service pack.
The TSP for gpi ISO may only be used in the scope of a SWIFT Professional Services
agreement, except in case of a change to the SWIFT Standards or the SWIFT gpi Rulebook
for Mandatory Services, or additional rulebooks for optional services, where the gpi
community must validate new or existing gpi message flows. In that case, SWIFT will
organise a customer adoption programme, and will allow the gpi customer community to
temporarily use the Test Sparring Partner for gpi ISO.
The Test Sparring Partner for gpi ISO does not offer the same confidentiality
protection as the production environment. Consequently, gpi customers may
only test gpi message flows in the Test Sparring Partner for gpi ISO with test
data, and not with real transaction data. SWIFT disclaims any liability for
damages due to a gpi customer's use of real transaction data in the Test
Sparring Partner for gpi ISO.
The TSP for gpi ISO catalogue will contain a list of test cases accompanied with the
following information:
• test scenario
• direction of the test
• associated BICs
• date on which the test case was last updated
• status of the test case
Currently, the test cases are foreseen for the following services (the expected number of
cases is indicated between brackets):
• gCCT (38)
• gCOV (25)
• gFIT (23)
Supported messages: pacs.008, pacs.009 CORE, pacs.009 COVE, trck.001, trck.002,
pacs.002 (pending full implementation of reject by the Tracker).
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
gCOV 7 12 6
gFIT 3 12 8
gFIT cover flow services will be available in a later version of the platform (end of Q2,
beginning of Q3 2022).
5.1.2.4 Testing Using the Test Sparring Partner for Value Added Services
Purpose
You can use the TSP for Value Added Services to validate functional integration with
internal applications.
In future versions of the TSP platform, dedicated test catalogues for the following value-
added services will be added in the Test Sparring Partner. This document will be updated
accordingly:
• Pre-validation (Bank is Pre-validation Data Provider role is available and planned
availability is end Q2 for Bank is Pre-Validation Data User role)
• SWIFT Go (planned availability Q2 2022)
• Case Management (gSRP and gCASE) for non-gpi customers (planned availability
Q2/Q3 2022)
Prerequisites
• A swift.com account is required to access the Test Sparring Partner. For more
information about swift.com accounts, see the swift.com Registration User Guide.
• Access to the TSP must be configured as per 3.1.5 Accessing the Test Sparring
Partner.
• Users are assigned to the TSP by their institution's swift.com administrator. Within the
TSP, a user may be assigned the role of administrator, tester, or viewer. User roles are
explained further in the Test Sparring Partner for CBPR+ guide > Access Management.
Test cases
In a future version of the TSP, dedicated catalogues will be available and this document will
be updated accordingly.
• Pre-validation
− Around 100 test cases
− Grouped by role (Pre-validation Data User, Pre-validation Data Provider) and
Business Scenario (4 scenarios possible)
• SWIFT Go
− 17 test cases
− Grouped by role (originating agent; intermediary agent, creditor agent)
• Case Management for non-gpi customers
− 17 cases for Stop and Recall for non-gpi customers, grouped by role
− 20 cases for Case Investigation for non-gpi customers, grouped by Assignment role
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
Timeline
CBPR+: SWIFT recommends that customers do this testing after having tested with the Test
Sparring Partner.
The FINplus pilot service with provisioned CBPR+ messages has been available since
November 2021 with In-flow Translation.
Description
• Simulate real-life traffic over the FINplus pilot service with selected counterparties.
Selection is based on, for example, volumes, criticality of flows.
• Inbound flows will be multi-format messages through In-flow Translation.
• Functional testing: tests are carried out based on pre-agreed scenarios and patterns.
• Testing with domestic PMIs is highly recommended prior to go-live.
Customers must:
a. validate the reception of inbound cross-border payments on FINplus
b. translate internally these payments into PMI’s format and Usage Guidelines (MT,
HVPS+, proprietary)
c. relay the payment to the PMI on SWIFT or another channel. Typically PMIs operate
on a SWIFTNet service different from FINplus.
Details are available in the MI Adoption Guide.
• Reception of payments from the PMI must also be tested, as these payments are
typically converted to CBPR+ and forwarded to the next agent on FINplus.
Prerequisites
All eligible FINplus pilot future customers are already provisioned for the FINplus pilot future
service with SWIFT.
Related information
Appendix C Testing with a Community – Checklist
ISO 20022 Readiness Directory: a new SWIFTRef product that indicates whether a
participant is already sending ISO 20022 messages over FINplus. The directory is available
in the download area of the SWIFTRef data portal > Download area).
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
Compared to the 2021 operations, ISO 20022 customers will expect to receive a percentage
of their inbound volume as ISO 20022 (or multi-format MX if In-flow Translation is activated),
replacing the same amount of today’s MT volume. Such percentage depends on the number
of counterparties that will send ISO 20022 to FINplus as of November 2022 and the volume
sent to these customers.
The purpose of the tests is to validate that the customer SWIFT infrastructure and
configuration can process their mixed traffic volumes after November 2022.
SWIFT recommends that customers contact their counterparties and build traffic tables of
the volume expected to be sent as ISO 20022 as of November 2022.
The following figure illustrates the components that are included in this test:
Performance and Continuity 1
Timeline
Available since November 2021.
The testing dates must be agreed with SWIFT (see Knowledge Base article 2008531).
Description
Based on their volumes, customers will send and receive their peak traffic using their test
SWIFT infrastructure to validate that the processing time is in line with their business SLAs.
The traffic will be composed of a mix of MT messages sent and received over FIN and ISO
20022 (or multi-format MX) messages sent and received using InterAct store-and-forward,
depending on their ISO 20022 readiness.
Customers can simulate their peak sent and received traffic by:
• before the test, sending ISO 20022 to themselves to build a queue of ISO 20022 (or
multi-format MX)
• during the test, sending ISO 20022 to themselves and retrieving the previously
generated ISO 20022 (or multi-format MX)
Prerequisites
• The SWIFT infrastructure must be updated to support ISO 20022 (or multi-format MX).
• The SWIFTNet configuration and provisioning must be completed.
Execution
The tests require coordination with SWIFT (see Knowledge Base Article 2008531)
Related information
Connectivity to SWIFT - Connectivity Packs for on-premises customers only: this
document has been updated to include the calculation of the required line bandwidth when
the traffic switches from MT to ISO 20022 or multi-format MX. ISO 20022 or multi-format MX
messages are larger than their corresponding MTs.
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ISO 20022 Programme
Customer Testing Guidelines Customer Testing Journey for ISO 20022 Customers
Note For the vast majority of the SWIFT community, the estimated additional line
required will be absorbed inside the current line capacity, so such customers
must not take any action. Customers may consult their individual leased line use
report at https://www2.swift.com/llurw/admin. Contact SWIFT Support for further
assistance.
The following figure illustrates the components that are included in this test:
Performance and Continuity 2
Timeline
Available since November 2021
Description
Based on their business continuity objectives and resilience set-up, customers will simulate
failure in their SWIFT infrastructure and exercise their business continuity procedures to
ensure that the ISO 20022 flows are properly recovered and that any potential message gap
can be recovered using SWIFTNet retrievals. In addition, customers applying cold-start
procedures should re-test them.
Execution
Align your operations with the SWIFT schedule available here.
Related information
Introduction to Business Continuity Planning (SWIFTSmart module)
Business Continuity Planning and Alliance Infrastructure Resilience (SWIFTSmart module)
Business Continuity Planning and Alliance Lite2 Infrastructure Resilience (SWIFTSmart
module)
Connectivity to SWIFT - Resilience Guide
13 April 2022 38
ISO 20022 Programme
Customer Testing Guidelines Self-Testing – Checklist
Self-Testing – Checklist
To prepare your organisation for ISO 20022 and CBPR+, see the ISO 20022 Programme
Getting Started > Your Readiness Journey.
See also the diagram Customer testing activities planning 1 to align with the optimal
completion readiness timeline.
First checklist: Configuration steps
The first checklist enumerates the configuration steps that a customer must perform to
successfully connect to FINplus and analyse the compliance requirements.
7
See details in the KB article 5025106.
13 April 2022 39
ISO 20022 Programme
Customer Testing Guidelines Self-Testing – Checklist
Standards and ISO 20022 Familiarise your teams with ISO 20022 with
business SWIFTSmart modules and read The ISO 20022
impact Adoption FAQ
CBPR+ Read the CBPR+ User Handbook and Usage
Guidelines.
All information is available on MyStandards and
gathered in a dedicated SWIFTSmart curriculum.
13 April 2022 40
ISO 20022 Programme
Customer Testing Guidelines Self-Testing – Checklist
The following diagram illustrates (like in the Connectivity Guidance) potential set-up of
routing the multi-format MX to internal applications:
In-flow Self-test in-flow Select some CBPR+ sample messages and adapt
Translation them to your addresses (sender and receiver
DNs). See the list of supported messages in the In-
flow Translation Service Overview > Appendix A.
Send these messages to yourself on FINplus.
13 April 2022 41
ISO 20022 Programme
Customer Testing Guidelines Self-Testing – Checklist
13 April 2022 42
ISO 20022 Programme
Customer Testing Guidelines Testing with SWIFT – Checklist
SWIFT Go
https://www.swift.com/myswift/ordering/order-
products-services/swift-go
Case Management
https://www.swift.com/myswift/ordering/order-
products-services/gpi-case-resolution
13 April 2022 43
ISO 20022 Programme
Customer Testing Guidelines Testing with a Community – Checklist
13 April 2022 44
ISO 20022 Programme
Customer Testing Guidelines Testing with a Community – Checklist
13 April 2022 45
ISO 20022 Programme
Customer Testing Guidelines CBPR+ Testing Samples
13 April 2022 46
ISO 20022 Programme
Customer Testing Guidelines CBPR+ Testing Samples
In order to use these messages and send them to yourself in loopback mode, you have
the following two options:
− Manually, through your SWIFT interface message entry GUI:
13 April 2022 47
ISO 20022 Programme
Customer Testing Guidelines CBPR+ Testing Samples
Prerequisites: your interface must be configured for FINplus, CBPR+ and have valid
routing rules for ISO 20022 processing in place
o SWIFTNet Technical Header: (not shown in the diagram above)
i. Define the addressing parties: add your Level3 Requestor DN (Sender) and
Level3 Responder DN (Receiver)8.
ii. Define the SWIFTNet service you will send this message to: add the
FINplus pilot future service swift.finplus!pf
o Application Header
i. Copy and paste the Application Header of the message (starting with
<AppHdr …> and closing with </AppHdr>) as text in the GUI.
ii. Validate (if required).
o Business Payload
i. Copy and paste the payload of the message (starting with <Document …>
and closing with </Document>) as text in the GUI.
ii. Validate (if required).
o When these steps are validated by your interface, send the message to yourself.
o Remove the envelope (starting with <Envelope xsi:schemaLocation …>).
In case of questions, contact your Supplier’s Support.
− Through file upload into your SWIFT interface using InterAct Store and Forward
(not FileAct). These steps may vary depending on your interface. See the product
documentation.
Prerequisites: your interface must be configured for FINplus, CBPR+ and have valid
routing rules for ISO 20022 processing in place.
o Define a file adapter:
i. Configure your interface to accept an XML ISO 20022 file from a directory.
ii. Define the routing to send the file content through SWIFTNet InterAct Store
and Forward.
o Create the file from the provided sample:
i. The envelope (starting with <Envelope xsi:schemaLocation …>) must be
replaced with the User’s own envelope (your interface accepts a specific
header for file transfer like XMLv2 for Access/Entry or AMP for AMH)
ii. SWIFTNet Technical Header: Add in your specific header, in the respective
fields, the Level3 Requestor DN (Sender) and Level3 Responder DN
(Receiver), and the FINplus pilot future service swift.finplus!pf
iii. Application Header and Business Payload: Copy and paste the
Application Header and the business payload of the message (starting with
<AppHdr …> and closing with </Document>) in the payload section of your
file envelope.
iv. Save your sample file.
o Load the file in your interface.
In case of questions, contact your Supplier’s Support.
8
Level3 Requestor DN (Sender) and Level3 Responder DN (Receiver) have the form ou=xxx,o=<your live BIC8>,o=swift
13 April 2022 48
ISO 20022 Programme
Customer Testing Guidelines SWIFT Error Codes
Network Validation Rules for See SWIFTNet - Network Validation Rules for ISO 20022 and
ISO 20022 SWIFTNet Link 7.6 - Error Codes
In-flow Translation See details in the In-flow Translation Service Overview > Translation Reporting.
MyStandards Usage The CBPR+ Usage Guidelines for each CBPR+ message can be generated by
Guidelines Validation Rules using the Export function, either to pdf (full pdf) or excel (Rules tab). The
validation rules for each field are exported to the chosen format.
This diagram shows the view for pacs.008 Release 2.0:
13 April 2022 49
ISO 20022 Programme
Customer Testing Guidelines Legal Notices
Legal Notices
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You may copy this publication within your organisation. Any such copy must include these legal
notices.
Confidentiality
This publication contains SWIFT or third-party confidential information. Do not disclose this
publication outside your organisation without SWIFT’s prior written consent.
Disclaimer
SWIFT supplies this publication for information purposes only. The information in this publication
may change from time to time. You must always refer to the latest version available on
www.swift.com.
Translations
The English version of SWIFT documentation is the only official and binding version.
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SWIFT is the trade name of S.W.I.F.T. SCRL. The following are registered trademarks of SWIFT:
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13 April 2022 50