Encouraging manager and analytical problem-solver with talents for team

building, leading and motivating, as well as excellent customer relations aptitude

and relationship-building skills. Proficient in using independent decision-making
skills and sound judgment to positively impact company success. Dedicated to
applying training, monitoring and morale-building abilities to enhance employee
engagement and boost performance.

Work History

2023-05 - Reliance Retail Limited , Banswada

Gaurav Store Manager- Pre Opening

Current

 Staff recruitment & staff training.

Saxena  Making the snag list on the daily basis.

 Coordination with project team, category & supply chain.
Operation Manager  Drove and maintained solid operational processes, inventory
management and inventory rationalization.
 Supported store opening by setting up office space,
Skills equipment and POS systems.
 Provided informal coaching and support, assisting and
Preopening supporting store associates in sales and customer service.
 Evaluated success of training programs and recommended
Advanced
improvements to upper management to enhance

Purchasing and product effectiveness.

sourcing  Oversaw, trained and encouraged store personnel, promoting

culture of efficiency and performance.
Inventory management  Developed and executed performance management
programs to increase employee engagement and
Sales forecasting
productivity.
Project implementation
2021-05 - Reliance Retail Limited , Kota
Budget Management 2023-04 Store Manager
Employee training  New store setup coordination with project team, category &
supply chain.
Data organization  Staff recruitment & staff training.
 Develop business strategies to raise our customers' pool,
Project implementation
expand store traffic and optimize profitability.
Fire & Safety  Meet sales goals by training, motivating, mentoring and
providing feedback to sales staff.
Property Maintenance
 Complete store administration and ensure compliance with
policies and procedures.
Relationship building and  Be a shining example of well behavior and high performance.
management  Coached sales associates in product specifications, sales
incentives, and selling techniques, significantly increasing
Shift Management
customer satisfaction ratings.
 Rotated merchandise and displays to feature new products
and promotions.
Software  Managed inventory control, cash control, and store opening
and closing procedures.
SAP  Maximized sales and minimized shrinkage.
IDS  Implemented business strategies, increasing revenue and
Opera software effectively targeting new markets.
MS Office..  Observed each employee's individual strengths and initiated
mentoring program to improve areas of weakness.
Advanced
2018-09 - Inox Leisure Ltd., Kota
2021-04 Head of the department
 Keeping up to date with up and coming films and
Languages productions. Planning well in advanced.
 Interviewing, employing and training staff.
English  Organizing the repair and maintenance of the building,
seating and equipment.
Proficient
 Making sure that the cinema or theatre is profitable, keeping
Hindi accounts, balancing the budget and negotiating funding if
needed.
Proficient  Responsible for cleanliness, orderliness and appearance of the
entire cinema.
 Prepare Annual Housekeeping Budget.
 Maintain par stock of guest supplies, cleaning supplies, linen
and uniform.

2014-05 - Effotel Hotel by Sayaji , Indore

2018-09 Executive – Pre opening
 Lead, hire, and train hotel housekeeping staff.
 Planning maintenance work, events and room bookings.
 Meeting guests and responding to complaints and queries.
 Ensuring compliance with health and safety legislation.
 Monitor cleanliness of all guest rooms and public areas daily.
 Budget buildup, take inventory, and ensure there is a stock of
adequate cleaning supplies
 Document areas cleaned by room attendants and report any
issues such as room damage or maintenance requests to the
front office
  Ensure all cleaning equipment are working .
Contact
2013-01 - The Oberoi , Gurgaon
Address 2014-03 Team Leader
5-C-24 M.N Ext. Kota,
 Managing the day-to-day activities of the team.
Rajasthan 324009
 Motivating & training the team to achieve organizational
Phone goals.
9461147069  Developing and implementing a timeline to achieve targets.

E-mail  Delegating tasks to team members.

saxena.gaurav16@gmail.c  Empowering team members with skills to improve their

om confidence, product knowledge, and communication skills.

 Creating a pleasant working environment that inspires the
LinkedIn
team.
https://www.linkedin.com/i
n/gaurav-saxena- 2012-01 - The Lalit, Jaipur
8b8437a9 2012-12 Guest Service Assistant –Pre opening
Work as a pre-opening team member.

2010-07 - Le Meridien, Jaipur

2011-11 Guest Service Assistant
Work as a house keeping operation associate & service desk
handler.

Education

2007-03 - 3 Year Diploma: Hospitality Management

2010-05 THE HOTEL SCHOOL, American Hotel & Lodging Association
(AH&LA – Jaipur, Rajasthan )
 Industrial Training of 22 weeks at HOTEL UMED BHAVAN
PALACE, Kota, (ITC- WELCOME HERITAGE).

2010-03 - Bachelor of art

2012-04 VARDHMAN UNIVERSITY kota.

2006-03 - 12th science, Kendriya Vidyalaya - Kota

2007-04
 Participated in INTEL SCIENCE TALENT DICSCOVERY FAIR .

2003-03 - 10th, Kendriya Vidyalaya - Kota

2004-04  Participated in national science exhibition organized by NCRT
& project was published in NCRT BOOK.
 Participated in INTEL SCIENCE TALENT DICSCOVERY FAIR.
 Participated in cricket & kho-kho at K.V.S. REGIONAL LEVEL.