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Information Technology 402

These are some important question of Information Technology 402

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53 views3 pages

Information Technology 402

These are some important question of Information Technology 402

Uploaded by

mondalnazma67
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Q1. What is Communication?

Ans- The act of giving, receiving, and sharing information is known as communication. Signs
and signals provide information. Communication can take the form of speaking, writing, or
any other medium. The word ‘Communication’ comes from the Latin word communicare,
which means ‘to share’.

Q2. What is the importance of communication?

Answer – Communication helps to improve physical, social and good relationships between
family and friends. There are three importance of communication in day to day life.

i) Inform – We give facts or information to someone in daisy life.

ii). Influence – Sometimes we are required to influence or change someone in an indirect but
usually important way.

iii) Express feelings – if you are expressing your views or feelings to others is a healthy way to
express them.

Q3. What are the elements of communication?

Answer – Communication means giving and receiving, which is a two-way exchange of


information. Giving information is an example of speaking and writing, whereas receiving
information is an example of reading and listening.

Q4. What are the seven elements that influence the communication skills?

Answer – There are seven different factors which are affecting the perspectives in
communication. They are:-

i) Language

ii)Environment

iii) Visual Perception

iv) Culture

v) Prejudice

vi) Feelings

viii) Past Experience

Q5. What is effective communication? Answer – There are 7 C’s effective communication
which are applicable for both written as well as oral communication. These are as follows:-

a. Clear – Always say clearly, what you want to say.

b. Concise – Always use simple language and say only what is required.

c. Concrete – Always use proper words and phrases in the sentences.

d. Correct – Always use correct spelling and grammar in the sentences.


e. Coherent – Your word should be related to the main topic and your word should make
sense.

f. Complete – Your message should be complete and have all the needed information.

g. Courteous – Be honest, respectful and friendly with others.

Q6. How many types of Communication methods?

Answer – There are main three types of communication methods

a. Verbal communication

b. Non-verbal communication

c. Visual communication

Session 2: Verbal Communication

Q7. What is verbal communication? What are advantages and disadvantages of verbal
communication.

Answer – Communication is a two-way method for exchanging information, thoughts, ideas,


and feelings. In verbal communication we can share ideas or thoughts in the form of sound
and word, it is also known as face – to – face communication.

Advantages of Verbal communication:-

a. Time Saving – We can express our thoughts easily and quickly and it is an easier form of
communication.

b. Quick Feedback – We can get a quick response from the listener.

Disadvantages of verbal communication:-

a. Cultural Difference – The cultural difference is the main disadvantage of verbal


communication.

b. Language barriers – Difficult to share thoughts or ideas in different languages.

Q8. What is public speaking?

Answer – Speaking face – to face to a live audience or in front of a large group is known as
public speaking, you can use the 3Ps method to get over your fears, and become a confident
speaker.

The 3Ps method is

a. Prepare

b. Practice

c. Perform

Q9. Write down the different types of verbal communication. Give an example for each type.
Answer – Verbal communication can be divided into two categories.

a. Oral or Spoken communication – Oral Communication involves Face-toface


communication, Teaching in classroom or talking on the phone is an example of oral or
spoken communication.

b. Written Communication Written Communication involves written or typed words. Banners,


Articles, Notes, Writing letters, email, and Short Messaging Services are examples of written
communication.

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