Communication Skills Class 10

Session 1: Methods of Communication

1. What is Communication?

Answer – The act of giving, receiving, and sharing information is known as

communication. Signs and signals provide information. Communication can
take the form of speaking, writing, or any other medium.

The word ‘Communication’ comes from the Latin word communicare, which
means ‘to share’.

2. How many types of Communication methods?

Answer – There are main three types of communication methods –

1. Verbal communication
2. Non-verbal communication
3. Visual communication
3. What are the important parts of communication?

Answer – The important parts of communication is –

1. Transmitting—The message is sent by the sender through one or

more mediums.
2. Listening— Listening and understanding by the receiver.
3. Feedback—To complete the communication cycle, the receiver
provides feedback to the sender on their understanding of the
message.
4. What are various elements of a communication cycle?

Answer – The various elements of a communication cycle are –

1. Sender: the person beginning the communication.

2. Message: the information that the sender wants to convey.
3. Channel: the means by which the information is sent.
4. Receiver: the person to whom the message is sent.
5. Feedback: the receiver’s acknowledgement and response to the
message.
5. What are the seven elements that influence the communication
skills?
Answer – There are seven different factors which affecting Perspectives in
communication –

1. Language
2. Environment
3. Visual Perception
4. Culture
5. Prejudice
6. Feelings
7. Past Experience
6. What are the right methods of communication?

Answer – Right methods of communication depends on –

1. Target audience
2. Costs
3. Kind/ Type of information
4. Urgency/ Priority
7. What is effective communication?

Answer – There are 7 C’s effective communication which are applicable for
both written as well as oral communication. These are as follows –

a. Clear – Always say clearly, what you want to say.

b. Concise – Always use simple language and say only what is required.
c. Concrete – Always use proper words and phrases in the sentences.
d. Correct – Always use correct spelling and grammar in the sentences.

e. Coherent – Your word should be related to the main topic and

your word should make sense.
f. Complete – Your message should be complete and have all the
needed information.
g. Courteous – Be honest, respectful and friendly with others.
Session 2: Verbal Communication
8. What is verbal communication and its type?

Answer – Sounds, words, language, and speech are all examples of verbal
communication. Speaking is one of the most effective and often used in
verbal communication methods.
a. Interpersonal Communication – This type of communication is a one –
on – one communication that takes place between two people. It can be
formal or informal.

b. Written Communication – This method of communication entails the

use of written words. Letters, circulars, reports, manuals, SMS, social media
chats, and so on are all examples. It could be a group of two or more
persons.

c. Small Group Communication – When there are more than two people
participating, this form of communication occurs. Each participant has the
opportunity to interact and speak with the others.

d. Public Communication – The communication takes place when one

individual addresses a large group of audience.

9. What are the advantages and disadvantages of verbal

communication?

Answer – Advantage of verbal communication are –

Advantages of Verbal communication

a. Time Saving – We can express our thoughts easily and quickly and it is
an easier form of communication.
b. Quick Feedback – We can get a quick response from the listener.

Disadvantages of verbal communication

a. Cultural Difference – The cultural difference is the main disadvantage of

verbal communication
b. Language barriers – Difficult to share thoughts or ideas in different
languages.

10. Write down the different types of verbal communication. Give an

example for each type.
Answer – Verbal communication can be divided into two categories.

a. Oral or Spoken communication – Oral Communication involves Face-to-

face communication, Teaching in classroom or talking on the phone is an
example of oral or spoken communication.
b. Written Communication – Written Communication involves written
or typed words. Banners, Articles, Notes, Writing letters, email, and
Short Messaging Services are examples of written communication.

11. What is public speaking?

Answer – Speaking face – to – face to a live audience or in front of a
large group is known as public speaking, you can use the 3Ps method to
get over your fears, and become a confident speaker.
The 3Ps method is –
a. Prepare
b. Practice
c. Perform

Session 3: Non – verbal Communication

12. What is non-verbal communication?
Answer – Without using word if you are sending some information to
others is known as non- verbal communication, Some of the non –
verbal communication is –
a. Eye contact
b. Gestures
c. Expressions
d. Posture
e. Space
f. Para Language
g. Touch

13. What is the importance of Non-verbal communication?

Answer – In our day-to-day communication

 55% communication is done using body movements, face, arms, etc.

 38% communication is done using voice, tone, pauses, etc.
 only 7% communication is done using words.
 around 93% of our communication is non-verbal.
14. What is the purpose of non – verbal communication?
Answer –
  When we communicate with the correct gestures, our message becomes
more effective.
 We can know our audience’s reaction and change our conversation
accordingly if we understand nonverbal communication.
 Using the right gestures and postures is a sign of professionalism and
etiquette.
 We can utilize our hand movements to exchange communications if verbal
messages are blocked by noise, distance, or other factors. For example,
placing a finger on the lips indicates the need for silence while nodding the
head is the same as saying ‘yes’.
15. Type of non-verbal communication?
Answer – Type of non – verbal communication are –

1. Facial expressions – The movement and changes of the face are the facial
expressions. Many times facial expressions show the feelings of a person.
For example, expressing your thoughts using a smile, when we are happy,
or when we are sad.
2. Posture – Postures means body of the positions, postures shows how
confident you are and your emotional feelings. For example, straight body
posture means confidence.
3. Gestures or Body language – Gestures means with the help of hands or
head if you are sharing any idea or meaning. for example pointing, waving
and using our hands when speaking.
4. Touch – Some time we communicate using touch we also share messages
to others, for example hand shaking and patting on the back.
5. Space – When the two people are communicating and you will find some
space between these two people depending on closeness or intimacy
between them.
6. Eye contact – Maintaining eye contact is very important when you are
talking about interest, whereas, looking at any other side can make the
other person feel ignored.
7. Paralanguage – Tone of our voice, speed and volume that makes a
difference in the meaning is a paralanguage.
8. 16. What is Visual Communication?
Answer – Visual communication is the process of exchanging messages
mainly through images or photographs.
Example of visual communication are
 Under construction sign
Danger warning
Sign of Under CCTV surveillance
Communication Skills Class 10 Questions and Answers

Session 4: Communication Cycle and Importance of

Feedback
17. What is feedback in communication skills?
Answer – The communication cycle is incomplete without feedback. It
is essential for the effective communication that the sender receives
confirmation from the receiver that the message was received.

The receiver provides feedback on the received message while the

transmitter sends information.

Feedback can be positive or negative. A good feedback is always

 Specific
 Helpful
 Kind
18. How many types of Feedback in communication skills?
Answer – There are basically three types of feedback.

 Positive Feedback
 Negative Feedback
 No Feedback
19. What are the good feedback in communication skills?
Answer – A good feedback is one that is –
a. Specific: General comment should be avoided. To clarify your
statement, try to provide examples. Rather than giving advice let the
receiver decide what to do with your feedback.

b. Timely: Always respond on time, because if input is delayed for too

long, it loses its impact.
c. Polite: While sharing feedback is necessary, the recipient should not
be insulted by the input’s language.

d. Offering continuing support: Feedback should be shared on a

regular basis. Let recipients know you’re available for help once you’ve
given them feedback.

20. Importance of Feedback?

Answer – Most important factors of feedback is –

 It validates effective listening: It verifies effective listening by ensuring that

the person providing feedback is understood and that their feedback is
useful.
 It motivates: People can be motivated by positive feedback to improve their
working relationships and continue doing the good job that has been
recognized.
 It boosts learning: It’s critical to get feedback in order to stay on track with
your goals, improve your planning, and generate better products and
services.
 It improves performance: Feedback can assist in making better judgments
in order to improve and boost performance.
Session 5: Barriers to effective communication
21. What is effective communication?
Answer – We now understand that communication can take three forms:
nonverbal, verbal, and visual. All of these strategies, however, will only
be effective if we adhere to the fundamental principles of professional
communication.

Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous

are the acronyms for these 7 Cs qualities.

22. Barriers of Effective Communication?

Answer – Barriers of the Effective Communication are –
a. Physical Barriers – The environmental and natural conditions that
operate as a barrier in communication when conveying messages from
sender to receiver are referred to as physical barriers.

b. Linguistic Barriers – A language barrier to communication is the

inability to communicate using a language. The most common
communication barriers are language barriers, which lead to
misunderstandings and misinterpretations between people.

c. Interpersonal Barriers – When a sender’s message is received

differently than intended, it creates barriers to interpersonal contact. It’s
also tough to communicate with someone who refuses to converse or
express their emotions or opinions.

d. Organizational Barriers – Formal hierarchical structures are used to

create organizations that adhere to performance standards, rules &
regulations, processes, policies, and behavioral norms, among other
things.

e. Cultural Barriers – When people from different cultures are unable

to understand each other’s languages, it causes problems and
inconveniences.

23. What are the different ways to overcome from communication

barriers?
Answer –

 Use simple language

 Try to communicate in person as much as possible
 Do not form assumptions on culture, religion or geography
 Take help of a translator to overcome differences in language
 Use visuals
 Be respectful of other’s opinions
Session 6: Writing Skills – Parts of Speech
24. What are Written Skills?
Answer – If you are sending any message or instruction through writing
is known as written communication. Written communication is
important because it communicates the message with clarity and ease.

How to improve writing skills

a. Improve your Vocabulary
b. Capitalization Rules
c. Punctuation
d. Basic parts of speech

25. What are the basic parts of speech in the English Language?

Answer – There are eight basic parts of speech in the English language.
These are none, pronoun, verb, adjective, adverb, preposition,
conjunction and interjection.

a. Noun – Nouns is the name of a person, place, animal or thing. This is

also called ‘naming words.

b. Pronoun – A pronoun is used in place of a noun.

c. Adjectives – Adjectives are words that describe other words.

d. Verbs – Verbs are words that show action.

e. Adverbs – Adverbs are words that add meaning to verbs, adjectives,

or other adverbs.

f. Preposition – A preposition is a word palace before a noun or

pronoun.

g. Conjunction – A conjunction is a word that connects two words,

phrases, or clauses.
h. Interjection – A word used to communicate emotion is called an
interjection.

26. Definition of pronunciation?

Answer – Many words in English are not pronounced the way they are
spelt, so if you don’t say them right, others won’t understand what we’re
saying. Pronunciation is defined as the act or style of pronouncing a
word.

Session 7: Writing Skills – Sentences

27. What are the various parts of the Sentence?
Answer – A subject and a verb make up a sentence. There is an object in
some of the sentences. The subject is generally a noun, which is a term
that refers to a person or thing who performs a specific activity.

The verb comes after the subject and indicates that something is being
done. An object, which usually comes after the verb, receives the action.

There are three different types of parts of sentences –

a. Subject
b. Verb
c. Object

28. How many types of objects are there in the English language?
Answer – Normally, the object comes after the verb phrase. The
meaning of the verb determines whether or not an object is present. In
English, there are two types of objects.

a. Direct – The effects of action are known as direct objects. The queries
‘what’ and ‘whom’ are answered by a direct object. Ramesh spent the
entire day collecting honey. Honey is made the direct object.
b. Indirect – The queries ‘to whom’, ‘for whom’, ‘to what’, and ‘for
what’ are all answered by an indirect object. In the statement “Imran
gave a gift to his mother,” for example. The verb is “gave,” and there are
two objects in the sentence: “gift” and “mother.”.

29. What are the Paragraphs?

Answer – A paragraph is made up of a set of sentences, and paragraphs
support the reader in reading the sections by dividing the material into
separate portions.

If you’re writing about your school, the opening paragraph could include
sentences that describe the school’s name, location, size, and other
characteristics.

In the next paragraph, you can use sentences to convey what you admire
about your school.

Self Management Skills Class 10

Session 1: Stress Management
1. To become successful in life, which basic self – management skills
do you require?

Answer – To become successful in life, we have follow following basic skills –

a. Self-awareness: Request honest feedback. Get a better understanding

of your personality and work-related skills. Consider how you handled issues
in your regular contacts and how you may have handled them better.

b. Responsibility: Taking responsibility is very important. Accepting

ownership is the step towards self – development, For example, If you’ve
been given an assignment by a teacher, ensure you take complete
ownership.

Even if you are unable to accomplish the assignment on time, you must
notify it and then make the necessary adjustments.
c. Time Management: Make a list of the tasks you need to get done. Make
a schedule for yourself and stick to it.

d. Adaptability: Always stay up to date on best practices and fresh

information. Prepare yourself for new adjustments so you can make a
smooth transition.

2. What is Stress?

Answer – Our emotional, mental, physical, and social responses to

perceived demands or threats are referred to as stress. Stressors are the
pressures or threats that people face.

For example –

a. You’re only a few days away from your examinations, yet you’re feeling
unprepared.

b. you are experiencing a loss of someone close in the family.

c. You’re concerned about what others will think of you if you don’t dress
properly or speak confidently.

d. you are stressed due to lack of sleep.

3. What are the three steps to manage Stress?

Answer – The three steps to manage stress are –

a. Be aware that you are stressed – Look for stress symptoms such as
headaches, insomnia, melancholy, excessive worrying, anxiousness, and so
on. We can manage stress if we are aware of it.

b. Identify What is causing you stress – Find out the reason for your
stress. Is it because of exams, family pressures, money issues, not eating
good food, etc.?

c. Apply stress management methods – To effectively manage your

time, use time management tools. Concentrate on the most important things
and complete them.
Talk to a friend or family member about the problem. Take time to recharge
by exercising, watching movies, or doing anything else that makes you feel
good.

4. What are the different stress management techniques?

Answer – Some of the stress management techniques are –

a. Time management
b. Organizing academic life, no delaying
c. Healthy diet
d. Positivity in your life
e. Physical exercise and fresh air
f. Proper sleep
g. Holidays with family and friends

5. What is emotional Intelligence in Self – Management skills?

Answer – The ability to recognize and regulate one’s own emotions, as well
as the emotions of others, is referred to as emotional intelligence.

a. Emotional Awareness – The ability to recognize and name one’s own

feelings is known as emotional awareness.

b. Harnessing Emotions – The ability to harness and apply emotions to

tasks such as thinking and problem solving is referred to as “harnessing
emotions.”.

c. Managing Emotions – Managing Emotions entails the ability to control

one’s own emotions when appropriate, as well as helping others in doing the
same.

6. How to manage emotional intelligence?

Answer – To manage emotional intelligence you have to follow below steps.

a. Understand your emotions – Analyze your behavior and make a list of

the areas where you need to improve. Then you can focus on the areas
where you need to grow.

b. Rationalize – Don’t make quick judgments; instead, view logically

through.
c. Practice – Keep yourself calm by doing meditation and yoga.

Self Management Skills Class 10 Questions and Answers

Session 2: Self Awareness – Strength and

Weakness Analysis
7. How can you identify your Strengths and Weaknesses?

Answer – The techniques for identifying our strengths and weaknesses are –

Finding Strengths

 Think of anything that you are always successful at.

 Think about what others like in you.
 Take out time and think about what you do well
Finding Weaknesses

 Point out the areas where you struggle and the things you find difficult
to do.
 Look at the feedback others usually give you.
 Be open to feedback and accept your weaknesses without feeling low
about it.
Self Management Skills Class 10 Questions and Answers

Session 3: Self – Motivation

8. Types of Motivation?

Answer – there are two types of motivation

a. Internal Motivation – Many things we do which make us happy, feel

good and healthy.

b. External Motivation – If you are working for recognition, respect and

appreciation.

9. What are the qualities of Self – motivated people?

Answer – The qualities of Self – motivated people are –

  Know what they want from life
 Are focused
 Know what is important
 Are dedicated to fulfill their dreams
10. How to build Self – Motivation?

Answer – There are four steps to build self – motivation.

 Find out your strength

 Set and focus on your goals
 Develop a plan to achieve your goals
 Stay loyal to your goals
Session 4: Self regulation – Goal Setting
11. How to Set Goals in Self Management Skills?

Answer – We can use different techniques to set goals.

a. Specific – Always set your clear and specific goals.

b. Measurable – A measurable goal answers the questions “How much?”,

“How many?” and “How do I know that I have achieved results?”

c. Achievable – Breaking down big goals into smaller parts will make the
goal achievable.

d. Realistic – A realistic goal would be something that we want to achieve

and can work towards.

e. Time bound – A goal should have a timeframe by when the goal needs to
be achieved.

Self Management Skills Class 10 Questions and Answers

Session 5: Self regulation – Time management

12. What are the benefits of time management?

Answer – Time management is the thinking skill that helps you to –

a. Complete tasks on time
b. Submit homework and assignments on time
c. You can identify how long it will take you to do something.

13. What are the four steps for effective time management?

Answer – The four steps for time management are –

a. Organize – We make plans for our day-to-day activity.

b. Prioritize – We build a to-do list with all of our activities on it, and we
organize them in order of importance.

c. Control – We have a control over our activities and time

d. Track – We keep track of where we’ve spent our time.

14. How can I improve my time management?

Answer –
a. Any planned action should not be delayed or postponed.

b. Organize your room and desk at school.

c. Create a “NO DISTURBANCE ZONE” where you may sit and finish
important tasks without being disturbed.

d. Use waiting time productivity

e. Prepare a “To-do” list

f. Priorities

g. Replace ineffective activities with productive ones.

Entrepreneur Skills Class 10 Questions and

Answers
Q1. What do you mean by Entrepreneurship ?
Ans. Entrepreneurship is the type of self-employment where one is running a
business and looking for ways to make the business better to make profits.
Q2. Write four qualities of
successful Entrepreneur?
Ans. Four qualities of successful Entrepreneur are :
a) They are confident.
b) They keep trying new ideas in their business.
c) They take responsibility for their actions.
d) They do not give up when they face a difficulty.
Q3. What is the difference between Wage
employed and Self employed people?
Ans. Wage employed people are people who work for a person or an organization
and get paid for that work. Self-employed people are those who start businesses
to satisfy the needs of people.
Q4. What do you mean by Entrepreneur?
Ans. A self employed person who is always trying to make his/her business better
by taking risks and trying new ideas is an entrepreneur.
Q5. Ramya and Ramu both own plant shops. Ramu
sits at his shop every day. When customers come,
he sells to them. Ramya walks around and gets
customers to her shop. She also sells seeds and
flowers with her plants. Who is Entrepreneur out of
Ramya and Ramu and why?
Ans. Ramya is entrepreneur as she is working to grow her business. She has also
added a different idea to her business.
Entrepreneur Skills Class 10 Questions and
Answers
Q6. Bharti is a young woman from Bihar. Many girls
in her area like to wear earrings. She buys jute
from a farmer and makes earrings from that. Her
business is called Manavi Natural Handicrafts. She
sees that most women in her village do not work.
So, she hires two women to help them.
Read the above paragraph and answer the
following questions.
1) What demand did Bharti identify in her village?
(a) People in her village wanted Jute
(b) Girls in her area liked to wear earrings
(c) The villagers wanted more water
Ans. (b) Girls in her area liked to wear earrings
2) What is the local resource that Bharti used?
(a) Jute
(b) Water
(c) Sand
Ans. (a) Jute
3) How is Bharti helping her village grow?
(a) By buying jute from the local farmer who can now earn more money
(b) By providing jobs to local women
(c) Both (a) and (b
Ans. (c) Both (a) and (b)
4) How was she creating more jobs?
(a) By selling earrings to women without a job
(b) By buying jute from the local farmer
(c) By providing jobs to local women
Ans. (c) By providing jobs to local women
Q7. Write four functions of an Entrepreneur.
Ans. Four functions of an Entrepreneur are:
1 Making Decisions.
2. Managing the Business.
3. Taking Risk.
4. Create new method, Idea or Product
Q8. Write four Misconceptions about
Entrepreneurship.
Ans. Four Misconceptions about Entrepreneurship are :
a) Every business idea needs to be unique or special.
b) A person needs a lot of money to start a business.
c) A person having a big business is an entrepreneur.
d) Entrepreneurs are born, not made