A STUDY OF EFFECTS OF GOODS AND SERVICE TAX (GST) ON

CONSUMER PERCEPTION
submitted in partial fulfillment of the requirements for the award of

BACHELOR OF BUSINESS ADMINISTRATION

BY

SHAHITHA S

REGISTER NUMBER: 39280026

SATHYABAMA

INSTITUTE OF SCIENCE AND TECHNOLOGY

(DEEMED TO BE UNOIVERSITY

ACCREDITED WITH GRADE “A” BY NAAC I 12B STATUS BY UGC APPROVED BY AICTE

JEPPIAR NAGAR, RAJIV GANDHI SALAI, CHENNAI-600119.

May 2022
 SCHOOL OF MANAGEMENT STUDIES

BONAFIDE CERTIFICATE

This is to certify that this Project Report is the Bonafide work of SHAHITHA S(39280026)
who has done the Project work entitled A STUDY OF EFFECTS OF GOODS AND
SERVICES TAX (GST) ON CONSUMER PERCEPTION under my supervision from
December 2021 to February 2022.

JAYASEELY M Internal Guide

External Guide

Dr. BHUVANESWARI G.

Dean, School of Management Studies

Submitted for Viva voice Examination held on

Internal Examiner External Examiner

DECLARATION
I SHAHITHA S (Registration Number: 39280026) hereby declare that the project Report entitled
“A STUDY OF EFFECTS OF GOODS AND SERVICE TAX (GST) ON CONSUMER PERCEPTION” done
by me under the guidance of “MS M JAYASEELY” is submitted in partial fulfillment of the
requirements for the award of BACHELOR OF BUSINESS ADMINISTRATION.

DATE:

PLACE: CHENNAI

SHAHITHA S
 ACKNOWLEDGEMENT

I am pleased to acknowledge my sincere thanks to Board of Management of

SATHYABAMA for their kind encouragement in doing this project and for completing it
successfully. I am grateful to them.

I convey my sincere thanks to Dr.BHUVANESWARI. G.,Dean, School of Management

Studies and Dr. PALANI. A., Head, of the Department of Management Studies, for
providing me necessary support and details at the right time during the progressive
reviews.
I would like to express my sincere and deep sense of gratitude to my Project Guide
JAYASEELY M Associate Professor of the Department, School of Management
Studies for his valuable guidance, suggestions and constant encouragement paved
way for the successful completion of my project work.

I wish to express my thanks to all Teaching and Non-teaching staff members of the
School of Management Studies who were helpful in many ways for the completion of
the project.

SHAHITHA S
 ABSTRACT
Goods and Service Tax (GST) is a single tax on the supply of goods and services. The
statutory tax rates under GST came into effect from 1st July, 2017 which replaced all
other applicable indirect taxes. The present study aims to analyze the relationship
between income and spending behavior and to measure the impact of GST on spending
behavior. The researcher has used Factor Analysis and ANOVA to test the hypothesis
The result showed that there is strong relationship between income and Electronic and
Sport Equipment's and no relationship between income and Wheat, rice, clothing, hair oil,
soap, tooth paste, cosmetics, dry fruits, tobacco, fast food, internet connection,
newspapers and magazines, fruits and vegetables, entertainment, vehicle maintenance
and foot wares. The study also found that impact of GST is more on essential items than
comfort and superfluous items.
 TABLE OF CONTENTS
CHAPTER PAGE
NUMBER TITLE NUMBER

1 INTRODUCTION 9

1.1 INTRODUCTION 9

1.2 INDUSTRIAL PROFILE 11

1.3 BENEFITS OF GST 12

1.4 TAX RATE UNDER GST 13

1.5 HISTORY OF GST IN INDIA 14

1.6 TYPES OF GST 16

1.6 GST CALCULATION 18

1.7 GST SLAB RATES 19

1.8 NEED OF THE STUDY 23

1.9 SCOPE OF THE STUDY 23

1.10 OBJECTIVE OF THE STUDY 23

2 REVIEW OF LITERATURE 24

3 RESEARCH METHODOLOGY 31

3.1 RESEARCH DESIGN 31

3.2 SAMPLING TECHNIC 31

3.3 SOURCE OF DATA 31

3.4 STRUCTURE OF QUESTIONNAIRE 32

 3.5 SAMPLING SIZE 32

3.6 SAMPLING AREA 32

3.7 PERIOD OF THE STUDY 32

4 DATA ANALYSIS AND INTERPRETATION 33

4.1 GENDER OF THE RESPONDENT 33

4.1 AGE OF RESPONDENT 34

4.3 EDUCATIONAL DETAILS OF THE RESPONDENT 35

4.4 PROFESSION OF THE RESPONDENT 36

4.5 MARITAL STATUS 38

4.6 RESPONDENT KNOW ABOUT GST? FROM 38

4.7 KNOWLEDGE ABOUT THE PROPOSED RATE

39
OF GST

4.8 PROPOSED RATE OF GST 40

4.9 RESPONDENT THINK IMPLIMENTATION OF

GST WILL CAUSE HIGHER PRICE OF GOODS AND 40
SERVICE
4.10 ALL BUSINESS NEED TO BE REGISTERED
41
UNDER GST
4.11 SYSTEM IS MORE BENEFICIAL TO BOTH
42
GOVERNMENT AND PEOPLE

4.12 GST WILL BURDEN THE PEOPLE/CONSUMER 42

4.13 EXPECT TO APPLIED IN INDIA 43

4.14 GST EFFECTS 44

4.15 THE PRICE LEVEL CHANGES AFTER THE

44
IMPLEMENTATION OF GST
 4.16 THE PRINCIPLE OF”ONE NATION ONE TAX” 45

4.17 GST IS A FAIR OR UNFAIR TAX 46

4.18 THE GOVERNMENT HAD GIVEN AWARNESS 46

4.19 CHANCE TO INTIMATE THE GOVERNMENT

47
THEIR OPINION

4.20 GST SUPPORTORS 47

4.21 REASON FOR NOT SUPPORTORS 48

4.22 GST HELP INDIAN PROGRESS 49

5 CHAPTER - 5 50

5.1 FINDINGS 50

5.2 SUGESSTION 52

5.3 COCLUSION 53

5.4 REFERENCE 54

5.5 APPENDIX 55
 CHAPTER – 1

INTRODUCTION

1.1 INTRODUCTION

The tax structure prior to Goods and Service Tax (GST) was tedious and
complex with so many types of indirect taxes that were levied by the Central
and State Governments of India on for availing the services such as
Entertainment Tax (for watching movies), Value Added Tax (on purchasing
goods and services), excise duties, luxury tax etcetera.

The levying of tax is done on both direct taxes and indirect taxes by both
State and Central Government. Thus, to forgo the tediousness and to have
a unified law by subsuming duties levied on services such as ‘custom duty,
excise duty, service tax, sales tax, VAT’ the central government came up
with Goods and Service Tax.

The introduction of Goods & Service Tax (GST) with effect from 1st July
2017 is characterized by a marked shift from present origin-based taxation
to that of consumption-based taxation. GST subsumed majority of indirect
taxes levied by Central Government and State Governments such as Value
Added Tax (VAT) / Central Sales Tax (CST)) / Entry Tax/ Purchase Tax//
Octroi / Local Body Tax (LBT) / Excise Duty / Service Tax. It is a tax levied
across all goods and services on PAN India basis except Alcohol and few
Petroleum products, which are excluded. On these goods erstwhile excise
and VAT levy continues. Levy of Custom Duty on Import of Goods Continues.

Goods and Service Tax (GST) is a single tax on the supply of goods and
services. The statutory tax rates under GST came into effect from 1st July,
2017 which replaced all other applicable indirect taxes. Some products and
goods are taxed more while some others are cheaper. At present, the
financial transaction and services which attracted service tax previously also
replaced by GST. GST is a single tax on the supply of goods and services.
A two-rate structure is being adopted. It means lower rate for necessary
items and goods of basic importance and a standard rate for goods in
general. There will also be a special rate for precious metals and a list of
exempted items. It is a destination-based tax which is levied only on value
addition at each stage because credits of input taxes paid at procurement of
inputs will be available. Thus, the final consumer will bear only the GST
charged by the last dealer in the supply chain, with set-off benefits at all the
previous stages.
INDUSTRIAL PROFILE

Finance is the backbone of any economy. In order to propel the economic development
of the country, finance and tax related matters are highly essential. This section provides
information related finance and taxes, and covers sectors namely insurance, banking,
economy, trades and business etc. Details of acts, rules, schemes, policies, budget,
online services, etc. by the Union and state governments are also available in this section.
A financial transaction tax (FTT) is levied on the value of specific financial transactions,
such as equity trading. It is generally promoted as an instrument to raise revenue while
simultaneously reducing financial transactions deemed socially undesirable, such as
high-frequency trading. Over the years, the banking and financial services space has
undergone a major overhaul due to evolving regulations and keeping pace with these
changes, the tax and regulatory regime has become more dynamic. Keeping the above
challenges in mind, we provide a wide range of services including tax and regulatory
compliance, regulatory approval assistance, advisory and litigation support. BFSI Tax
Team has also been leading advocacy initiatives before the India’s apex tax administering
authority i.e., Central Board of Direct Taxes (CBDT)This article is about a tax levied on
transactions in the financial sector. For APT Tax--a small tax levied on each transaction
in an economy, see Automated Payment Transaction tax. "Industrial taxes” covers all the
taxes imposed on the production machinery, tools and equipment of enterprises pursuing
an industrial, logistics or commercial (large-scale distribution) activity. The main two, the
highest and the most current, are the withholding tax on machinery and equipment and
the municipal tax on motive power. There are all kinds of other provincial and local taxes:
spent water, petrol pumps, activation charges, unoccupied buildings, free distribution of
printed matter without address, etc. While cadastral income falls within the federal ambit,
calculation of the amount of the withholding tax on machinery and equipment has been
regionalized.
Benefits of GST
• Overall reduction in prices of goods for consumers
• Reduction in Multiplicity of taxes, cascading and double taxation
• Common national market and Uniform rate of tax • Broader tax base and decrease

in black transactions • Noninvasive electronic tax compliance system. Types of

GST in India
• CGST – leviable on the supply made by a registered person within a country
• SGST/UTGST- leviable on the supply made by a registered person within a
State/Union Territory
• IGST- leviable on import or inter-state supply of goods and services. IGST is equal
to sum total of CGST and SGST/UTGST.

TAX RATE UNDER GST

Exempted items under GST
Milk, buttermilk, egg, curd, fresh vegetables and fruits, unbranded flour, unbranded wheat
and rice, Puja items.

ITEMS UNDER 5%

Frozen Vegetables and fruits, branded wheat and rice, branded flour, hand-made safety matches,
cotton, cotton fabrics, Footwear below Rs.500

ITEMS UNDER 12%

Butter, Cheese, Dry fruits, mobile phones, ayurvedic products

ITEMS UNDER 18%

Biscuits, footwear exceeding Rs. 500, man-made fiber, hair oil, soap, toothpaste.
ITEMS UNDER 28%
LED TV, AC, Cars, tobacco products, cement
History of GST in India

• 2000: In India, the idea of adopting GST was first suggested by the Atal Bihari
Vajpayee Government in 2000. The state finance ministers formed an Empowered
Committee (EC) to create a structure for GST, based on their experience in
designing State VAT. Representatives from the Centre and states were requested
to examine various aspects of the GST proposal and create reports on the
thresholds, exemptions, taxation of inter-state supplies, and taxation of services.
The committee was headed by Asim Dasgupta, the finance minister of West
Bengal. Dasgupta chaired the committee till 2011.
• 2004: A task force that was headed by Vijay L. Kelkar the advisor to the finance
ministry, indicated that the existing tax structure had many issues that would be
mitigated by the GST system.
• February 2005: The finance minister, P. Chidambaram, said that the
mediumtolong term goal of the government was to implement a uniform GST
structure across the country, covering the whole production-distribution chain. This
was discussed in the budget session for the financial year 2005-06.
• February 2006: The finance minister set 1 April 2010 as the GST introduction date.
• November 2006: Parthasarthi Shome, the advisor to P. Chidambaram, mentioned
that states will have to prepare and make reforms for the upcoming GST regime.
• February 2007: The 1 April 2010 deadline for GST implementation was retained
in the union budget for 2007-08.
• February 2008: At the union budget session for 2008-09, the finance minister
confirmed that considerable progress was being made in the preparation of the
roadmap for GST. The targeted timeline for the implementation was confirmed to
be 1 April 2010.

• July 2009: Pranab Mukherjee, the new finance minister of India, announced the
basic skeleton of the GST system. The 1 April 2010 deadline was being followed
then as well.
• November 2009: The EC that was headed by Asim Dasgupta put forth the First
Discussion Paper (FDP), describing the proposed GST regime. The paper was
expected to start a debate that would generate further inputs from stakeholders.
• February 2010: The government introduced the mission-mode project that laid the
foundation for GST. This project, with a budgetary outlay of Rs.1,133 crore,
computerized commercial taxes in states. Following this, the implementation of
GST was pushed by one year.
• March 2011: The government led by the Congress party puts forth the Constitution
(115th Amendment) Bill for the introduction of GST. Following protest by the
opposition party, the Bill was sent to a standing committee for a detailed
examination.
• June 2012: The standing committee starts discussion on the Bill. Opposition
parties raise concerns over the 279B clause that offers additional powers to the
Centre over the GST dispute authority.
• November 2012: P. Chidambaram and the finance ministers of states hold
meetings and set the deadline for resolution of issues as 31 December 2012.
• February 2013: The finance minister, during the budget session, announces that
the government will provide Rs.9,000 crore as compensation to states. He also
appeals to the state finance ministers to work in association with the government
for the implementation of the indirect tax reform.
• August 2013: The report created by the standing committee is submitted to the
parliament. The panel approves the regulation with few amendments to the
provisions for the tax structure and the mechanism of resolution.
• October 2013: The state of Gujarat opposes the Bill, as it would have to bear a
loss of Rs.14,000 crore per annum, owing to the destination-based taxation rule.
• May 2014: The Constitution Amendment Bill lapses. This is the same year that
Narendra Modi was voted into power at the Centre.
• December 2014: India’s new finance minister, Arun Jaitley, submits the
Constitution (122nd Amendment) Bill, 2014 in the parliament. The opposition
demanded that the Bill be sent for discussion to the standing committee.
• February 2015: Jaitley, in his budget speech, indicated that the government is
looking to implement the GST system by 1 April 2016.
• May 2015: The Lok Sabha passes the Constitution Amendment Bill. Jaitley also
announced that petroleum would be kept out of the ambit of GST for the time being.
• August 2015: The Bill is not passed in the Rajya Sabha. Jaitley mentions that the
disruption had no specific cause.

• March 2016: Jaitley says that he is in agreement with the Congress’s demand for
the GST rate not to be set above 18%. But he is not inclined to fix the rate at 18%.
In the future if the Government, in an unforeseen emergency, is required to raise
the tax rate, it would have to take the permission of the parliament. So, a fixed rate
of tax is ruled out.
• June 2016: The Ministry of Finance releases the draft model law on GST to the
public, expecting suggestions and views.

• August 2016: The Congress-led opposition finally agrees to the Government’s

proposal on the four broad amendments to the Bill. The Bill was passed in the
Rajya Sabha.
• September 2016: The Honorable President of India gives his consent for the
Constitution Amendment Bill to become an Act.
• 2017: Four Bills related to GST become Act, following approval in the parliament
and the President’s assent:

1.Central GST Bill

2.Integrated GST Bill

3.Union Territory GST Bill

4.GST (Compensation to States) Bill

TYPES OF GST
1. Integrated Goods and Services Tax (IGST)
2. State Goods and Services Tax (SGST)
3. Central Goods and Services Tax (CGST)
4. Union Territory Goods and Services Tax (UTGST)

1. Integrated Goods and Services Tax or IGST

The Integrated Goods and Services Tax or IGST is a tax under the GST regime that is
applied on the interstate (between 2 states) supply of goods and/or services as well as
on imports and exports. The IGST is governed by the IGST Act. Under IGST, the body
responsible for collecting the taxes is the Central Government. After the collection of
taxes, it is further divided among the respective states by the Central Government. For
instance, if a trader from West Bengal has sold goods to a customer in Karnataka worth
Rs.5,000, then IGST will be applicable as the transaction is an interstate transaction. If
the rate of GST charged on the goods is 18%, the trader will charge Rs.5,900 for the
goods. The IGST collected is Rs.900, which will be going to the Central Government.

2. State Goods and Services Tax or SGST

The State Goods and Services Tax or SGST is a tax under the GST regime that is
applicable on intrastate (within the same state) transactions. In the case of an intrastate
supply of goods and/or services, both State GST and Central GST are levied. However,
the State GST or SGST is levied by the state on the goods and/or services that are
purchased or sold within the state. It is governed by the SGST Act. The revenue earned
through SGST is solely claimed by the respective state government. For instance, if a
trader from West Bengal has sold goods to a customer in West Bengal worth Rs.5,000,
then the GST applicable on the transaction will be partly CGST and partly SGST. If the
rate of GST charged is 18%, it will be divided equally in the form of 9% CGST and 9%
SGST. The total amount to be charged by the trader, in this case, will be Rs.5,900. Out
of the revenue earned from GST under the head of SGST, i.e., Rs.450, will go to the West
Bengal state government in the form of SGST.
3. Central Goods and Services Tax or CGST
Just like State GST, the Central Goods and Services Tax of CGST is a tax under the
GST regime that is applicable on intrastate (within the same state) transactions. The
CGST is governed by the CGST Act. The revenue earned from CGST is collected by the
Central Government. As mentioned in the above instance, if a trader from West Bengal
has sold goods to a customer in West Bengal worth Rs.5,000, then the GST applicable
on the transaction will be partly CGST and partly SGST. If the rate of GST charged is
18%, it will be divided equally in the form of 9% CGST and 9% SGST. The total amount
to be charged by the trader, in this case, will be Rs.5,900. Out of the revenue earned from
GST under the head of CGST, i.e., Rs.450, will go to the Central Government in the form
of CGST.

4. Union Territory Goods and Services Tax or UTGST

The Union Territory Goods and Services Tax or UTGST is the counterpart of State
Goods and Services Tax (SGST) which is levied on the supply of goods and/or services
in the Union Territories (UTs) of India. The UTGST is applicable on the supply of goods
and/or services in Andaman and Nicobar Islands, Chandigarh, Daman Diu, Dadra, and
Nagar Haveli, and Lakshadweep. The UTGST is governed by the UTGST Act. The
revenue earned from UTGST is collected by the Union Territory government. The UTGST
is a replacement for the SGST in Union Territories. Thus, the UTGST will be levied in
addition to the CGST in Union Territories.
GST Calculation Formula
The below mentioned formula is for calculating GST by taxpayer

Formula for GST calculation:

• Add GST:

• GST Amount = (Original Cost x GST%)/100

• Net Price = Original Cost + GST Amount

• Remove GST:

• GST Amount = Original Cost - [Original Cost x {100/(100+GST%)}]

• Net Price = Original Cost - GST Amount

Example of GST Calculation

In case a product is sold for Rs.2,000 and the GST rate applicable to it is 12%, then net
price of the product will be Rs.2,000 + 12% of Rs.2,000 = Rs.2,000 + Rs.240 = Rs.2,240.
GST Tax Slab Rates List for Goods

5% GST 12% GST 18% GST 28% GST

Spices Cakes Washing Machine Personal Aircraft

Drip Irrigation
Frozen vegetables System Vacuum Cleaner Sunscreen

Rusk Photographs Pasta Tobacco

Pack water bottle of

Fish fillet Tyres Hair clippers
20 liter

Pizza bread Butter Biscuits Bidis

Mechanical
Sabu dana Vanity case Weighing machine
sprayers
 Waffles plus wafers
Tea Ghee Pastries which are coated
with chocolate

Baby milk food Almonds Soups Wallpaper

Plain Chapati & Pouches, purses Preserved ATM Vending

Khakhra and Handbags Vegetables Machine

Floor covering Fruits Camera Yachts

Fertilizers Art ware of iron Curry paste Motorcycles

Footwear under ₹ Boiled sugar

Instant food mixes Ceramic tiles
1,000 confectionery
Apparels under ₹ Packaged coconut
Shampoo Dishwasher
1,000 water
Real Zari Pickle Printers Aerated Water

Mirrors framed with

Agar Batti Mixed condiments Pan Masala
Ornaments
Pizza bread Nuts Computers

Bamboo wood
Edible Oils Mixed Seasonings
building

Skimmed milk Chutney CCTV

Apparel above ₹
Medicines Hair Dryers
1,000

Paper waste Jam Electric transformer

Revenue stamps Bhuji Tissues

Stent Notebooks Steel products

Electrical
Ethanol Frozen meat
transformer

Mehndi Paste Animal fat sausage Stationery items

Insulin Packaged dry fruits Paint

 Scrap of Glass Cake servers Sheets

Velvet Fabric Packed Dry Fruits Kajal pencil sticks

Plastic waste Ladles Pumps

Post stamps Forks Sanitaryware

Stamp Postmarks Mobile Binoculars

Tamarind Kernel
Toothpowder Varnishes
Powder
Non-AC
Plastic waste Speakers
Restaurants

Coir mats State-run Lotteries Water Heaters

Matting Work Contracts Fans

First Day Covers Tongs Goggles

Braille Watches Fish knives Safety Glass

Sliced mango Jelly Circuits

Brass Kerosene
Domestic LPG Optical fiber
Pressure Stove
Fertilizer – grade
Hair Shavers
Phosphoric Acid

Playing Cards Windows

Carom board Fridge

Chessboard Foliage

Skimmers Door

Spoons Compressors

Multi-functional
Manmade Yarn
Printers
Sewing Thread of
Manmade Staple Telescope
Fibers
Modelling Paste for
Mur abba
Children
Biodiesel and select
Branded Garments
biopesticides

Musical instruments
Ludo
and their parts
Razor and razor
blades

Exercise Books Light fitting

Preparation of Some parts of
vegetables pumps

Glassware

TV

Aluminum Foil
Furniture

Paddling Pools

Cigarette Filter Rods

Headgear

Mayonnaise

Steel Products

Electrical boards,
panels and wires

Juicer Mixer
Power Banks with
Lithium-ion
batteries, video
games, carriage
accessories for
disabled, small sport
related items.

Salad dressings

Footwear priced
above ₹ 500

Washing Powder

Toiletries

Poster Colors

Large and medium

cars (Second hand).
SUVs
Swimming pools and
padding pools
Woven and
Nonwoven bags
NEED OF THE STUDY

• Most of the consumers are unaware of GST applicability on various goods and
services.
• They don't know the tax rates before GST and after GST.
• Not only that, some retailers are engaged in cut practices and they are fooling the
consumers by charging
GST on MRP based products.
• MRP includes GST but retailers are taking advantage of consumer's confusion
over GST.
• Hence, there is a need to provide the awareness to the consumers on GST rates.

SCOPE OF STUDY
• The respondents selected are of mixed group which will give wider difference in
understanding.
• To find out the relationship between Goods and Service Tax (GST) of consumer and
the satisfaction level of consumers.
• The scope of the study is conducted to find out the views of consumers perceptions
about Goods and Service Tax (GST). Objectives of study Primary
Objective:

To study the consumers perception towards GST rates in India

Secondary objective:
 • To furnish the information regarding GST rates to the consumers.

• To study the concept of GST in India

• To find about consumers are aware of the goods and service tax or unaware to the
goods and service tax.

• To find GST is effect to the consumer

• To find the relationship between GST is effect for consumer and GST law.

CHAPTER-2

REVIEW OF LITERATURE:
Vasanth Gopal (2011) in his topic “GST in India: A Big Leap in the Indirect Taxation
System” concluded that switchover to a ‘flawless’ GST would be a big leap in the indirect
taxation system and also give a new impetus to India’s economic change. It is also noted
that, more than 140 countries have introduced GST in some form to other and is fast
becoming the preferred form of indirect tax in the Asia Pacific region.

Nitin Kumar (2014) in his title “Goods and Service Tax- A Way Forward” concluded that
implementation of GST in India helps in removing economic distortion by current indirect
tax system and expected to encourage unbiased tax structure which is indifferent to
geographical structure.

G. Garg, (2014) analyzed the impact of GST on Indian tax scenario. He tried to highlight
the objectives of the proposed GST plan along with the possible challenges and
opportunity that GST brings. He concluded that GST is the most logical steps towards the
comprehensive indirect tax reform in our country since independence. GST is leviable on
all supply of goods and provision of services as well combination thereof. All sectors of
economy i.e., the industry, business including Govt. departments and service sector shall
have to bear impact of GST. All sections of economy viz., big, medium, small-scale units,
intermediaries, importers, exporters, traders, professionals and consumers shall be
directly affected by GST. One of the biggest taxation reforms in India – the Goods and
Service Tax (GST) is all set to integrate State economies and boost overall growth. GST
will create a single, unified Indian market to make the economy stronger. Experts say that
GST is likely to improve tax collections and Boost India’s economic development by
breaking tax barriers between States and integrating India through a uniform tax rate.
Under GST, the taxation burden will be divided equitably between manufacturing and
services, through a lower tax rate by increasing the tax base and minimizing exemptions.

Pinki et al., (2014) the authors in the paper have explored the concept of GST, the need
to introduce it in India, the hurdles in introducing it in India and suggestions to overcome
the same. The paper also discusses the benefits of introducing GST at the earliest. The
authors have discussed the options to introduce the dual GST in India which could be
Concurrent Dual GST, National GST or State GST. Under the concurrent dual GST, the
better option was the one where GST is applied on both goods and services. The other
option explored was whether the Central GST would be on goods and services but state
GST would be only on goods since state to collect GST in services is difficult to determine.
This option also recommended one single return with both CGST and SGST details and
PAN based registration. The authors have also discussed the constitutional amendments
required if GST is ever to be introduced since without the amendment taxing both goods
and services using one tax is not possible. The paper also highlights the issues in the
credit mechanism in the CGST/SGST model since it is difficult to practically implement in
terms of determination of place where service is taxable. The other challenges to
introduction of GST in India highlighted are the availability of strong IT network,
infrastructure and programmer, agreement on other provisions like basic threshold,
exemption to goods/services, rates to be applied, etc.

Pinki et al., (2014) the authors in the paper have explored the concept of GST, the need
to introduce it in India, the hurdles in introducing it in India and suggestions to overcome
the same. The paper also discusses the benefits of introducing GST at the earliest. The
authors have discussed the options to introduce the dual GST in India which could be
Concurrent Dual GST, National GST or State GST. Under the concurrent dual GST, the
better option was the one where GST is applied on both goods and services. The other
option explored was whether the Central GST would be on goods and services but state
GST would be only on goods since state to collect GST in services is difficult to determine.
This option also recommended one single return with both CGST and SGST details and
PAN based registration. The authors have also discussed the constitutional amendments
required if GST is ever to be introduced since without the amendment taxing both goods
and services using one tax is not possible. The paper also highlights the issues in the
credit mechanism in the CGST/SGST model since it is difficult to practically implement in
terms of determination of place where service is taxable. The other challenges to
introduction of GST in India highlighted are the availability of strong IT network,
infrastructure and programmer, agreement on other provisions like basic threshold,
exemption to goods/services, rates to be applied, etc.

Rashid et al., (2014) in this paper the authors study impact of GST in Malaysia since it is
proposed to introduce GST in Malaysia in 2015. The GST is being introduced mainly so
as to increase the revenue collections of the government and reduce the deficit. The
authors have studied the impact of the introduction of this GST and its relation to certain
indicators like the consumer price index and the structural balance. For this the relation
between these factors and the GST are studied for Singapore, Thailand and Indonesia so
that whilst implementing GST in Malaysia the administration can adopt the best practice.
The paper recommends transparency in implementing GST and review of the rates/base
of GST after 5 years and rectification based on the 5-year experience.

N. Kumar, (2014) concluded that GST will help in eradicating economic distortion by
current Indian tax system and is expected to encourage unbiased tax structures which
will be indifferent to geo locations.

Jaiprakash (2014) in his research study mentioned that the GST at the Central and the
State level are expected to give more relief to industry, trade, agriculture and consumers
through a more comprehensive and wider coverage of input tax set-off and service tax
setoff, subsuming of several taxes in the GST and phasing out of CST.

Saravanan Venkatachalam, (2014) has analyzed the post effect of the goods and
service tax (GST) on the national growth on ASEAN States using Least Squares Dummy
Variable Model (LSDVM) in his research paper. He stated that seven of the ten ASEAN
nations are already implementing the GST. He also suggested that the household final
consumption expenditure and general government consumption expenditure are
positively significantly related to the gross domestic product as required and support the
economic theories. But the effect of the post GST differs in countries.

Shaik et al ,11(2015) studied the concept and impact of GST on Indian economy. The
study also focused on some aspects of GST models. This study also covered the
advantages and working of GST. The study concluded that GST in Indian framework will
lead to commercial benefits which were untouched by VAT system and would essentially
leads to economic development.

Sherawat & Dhanda,12 (2015) conducted a study focused on advantages and

challenges of GST faced by India in execution. They concluded that a simplified and
transparent tax system was the need of Indian economy. Pointing out the various
advantages they said that GST will provide India a world class tax structure and a
seamless tax system but it will depend upon effectiveness of its implementation.

Scharwath M. And Dhanda (2015) According to their study GST is a simple and
transparent tax system which will help to create the employment opportunities and
increase the GDP of the Indian economy by 1%-1.5%

Shefali Dani S (2016) made an attempt to understand why the proposed GST regime
may hamper the growth and development of the country. He pointed out that the proposed
GST regime is a halfhearted attempt to rationalize indirect tax structure. Further, the
government should study the GST regime set up by various countries and also their
fallouts before implementing in our country.

Kaur J (2016) A Study on impact of goods and service tax in India. According to her study
there will be a positive and negative impact of GST in India. She said that prices of some
commodity will decrease and prices of some commodity will increase.

Shafie Mohamed Zabri (2016), investigated the level of understanding of GST and also
examined the relationship between the understanding of GST and spending behavior
among consumers in Batu Pahat, Johor, Malaysia. The result shows that the level of
understanding towards GST among consumers in Batu Pahat is at moderate level.
Besides, significant findings showed that changes in spending behavior among
consumers in this study after the implementation of GST. It was also found that there was
no significant relationship between the level of understanding of GST and spending
behavior among consumers

Khurana & Sharma, (2016) conducted a study with a view to explore various benefits
and opportunities of GST by throwing a light on its’ background, objectives of proposed
GST plan and its impact on Indian tax scenario. They concluded that GST implementation
will definitely benefit producers and consumers although its’ implementation requires
concentrated efforts of all stake holders especially central and state government.

Munde & Chavan, (2016) conducted a study to discuss the pros and cons of GST and
accordingly make suggestions to minimize loopholes and make it more effective. They
concluded that if the probable loopholes are dealt effectively, tax payers will accept the
change brought upon and if procedures in GST proves to be simple and assures the
involvement of interest of all stakeholders then definitely it will lead to economic
development and rationalization of prices.

Kumar, R., (2016), in his paper ‘Comparison between Goods and Services Tax and
Current Taxation System – A Brief Study’ differentiate the GST framework and previous
taxation system and highlighted the impact of GST on Indian economy.

Khurana, A. And Sharma, A.,16 (2016), in their paper ‘Goods and Services Tax in India
a Positive Reform for Indirect Tax’ highlighted the objectives of GST and reforms in
indirect taxation system in India. And conclude after implementation of GST,
manufacturer, wholesaler and retailer can be easily recovered input taxes in form of tax
credit.

Shefali Dani, (2016) stated impact of GST on Indian economy in the study in which some
benefits of GST such as one nation one tax, free from cascading effect, increase
consumption due to cascading effect, transparency and GDP growth are studied.
Petroleum products, real estate, and liquor are free from GST.

Dani, S.,18 (2016) in her research study revealed that GST being a system replacing all
indirect taxes might hamper the progress of the country as the attempt to implement it is
not being made whole heartedly.
Lourd Nathan F and Xavier P., (2016) studied inexplicit opinion of manufacturers,
traders and society. It also included challenges and prospectus of GST in future in India.
Centre and state level taxes also discussed in this paper. Various states are shown in
which GST is followed for growth of economy. Some issues such demonetization issue,
inappropriate time, political issues, rate for manufacturers and traders, impact on working
and cash flow and implementation in unorganized sectors became some main issues in
path of GST.

Lourd Nathan & Xavier, (2017) conducted a study based on exploratory research
technique on the basis of past literature to study the opinions of manufacturers, traders,
society etc. about the GST and the challenges and prospects of introducing GST in India.
They concluded that no doubt GST stands with one tax one nation slogan and will provide
relief to producers as well as consumers. Its efficient implementation will lead to resource
and revenue gains. They also said that seamless credit and return processing without
human intervention requires educating, training, and conducting workshops on GST on
the part of government.

Mjelde, S. and Vani, A., (2017), in their research paper on ‘Goods and Services Tax
(GST) and its outcomes in India...

Kapoor Kapil, (2017) critically examined GST implementation, models, mechanism,

issues and challenges. Development stages GST in India studied in this paper.
Exclusions from GST which is petrol alcohol, tobacco, Diesel and some benefits such as
simplicity, transparency, cascading effect, reduction in burden of tax revenue collection,
economic growth and no tax for exporters are included in this paper. Challenges also
studied in the paper. So, the paper concluded that proper implementation of GST will lead
to economic growth. Subhamoy Banik and Arundhuti Das (2017) opined that the
economy is slowing down due to unplanned implementation of GST. Thus, the disruptions
may have accelerated the decline. The only possible remedy for this disruption is to make
the transition to GST simpler.

Prof. Pooja's. Kawle and Prof. Yogesh. L. Aher (2017) concluded that a single tax will
help to maintain simplicity and transparency by treating all goods and services equal
without giving a special treatment to some types of goods and services. It will reduce the
litigation on classification of issues. It is also said that implementation of GST in Indian
framework will lead to commercial benefits which VAT has not given and hence it would
essentially lead to economic development. GST may assure the possibility of overall gain
for industry, trade, agriculture and also to central and state government. Now Indian
consumer need to have professionalism to acknowledge the GST

Gupta (2017) stated that once GST is implemented, most of the challenges of the current
indirect tax regime will be a story of the past. India will become a single market where
goods can move freely across state borders, compliance will be easier, and costs of daily
goods will reduce.

Dr. Yogesh Kailashchandra Agrawal (2017) aims to explain the mechanism of GST and
its effects on Indian Economy. He highlighted the positive and negative impact of GST in
Indian Economy and explained the working mechanism of GST in India. He concluded
that GST is at the infant stage in India which will take some time to experience its effects
on Indian Economy.

Dash (2017) studied the positive and negative impact of GST on Indian Economy. He
stated that implementation of GST impacts a nation both positively and negatively.
Ignoring negative aspects, positive aspects can be taken into consideration. In order to
measure the impact of GST, we need to communicate more and more about the system.
It can be a good way of reducing the black money and good effort by the government of
India after the demonetization of money in 2016.

Rajesh (2017) found that implementation of GST will help to increase the revenue of
Central and state govt.

Modi (2017) had the opinion that GST implementation would have a negative impact of
common man because GST may lead the service expensive.

Shakeen, Banwari, and Singh (2017) express that GST will leads to reducing the price
of product and increasing the revenue of the government.

Yadav, S. S. and Shankar, R., (2018) in their research paper analyzed the history and
evolution of GST in the country and how it has replaced various indirect taxes.
 CHAPTER – 3 RESEARCH

METHODOLOGY

3.1 Research Design:

3.1.1 Descriptive Research

Descriptive survey research uses surveys to gather data about varying

subjects. This data aims to know the extent to which different conditions can be obtained
among these subjects.

3.2 sampling Technique

3.2.1 Convenience Sampling

Convenience Sampling is one of the major types of non-probability sampling methods
used by the researchers.

3.3 SOURCE OF DATA:

Data collection is the term used to describe a process of preparing and collecting
data.
3.3.1. Primary Data – Questionnaire given to 143 respondents

3.3.2. Secondary Data- Websites, online, Published reports and review of literature from
published articles
3.4 structure of Questionnaire

Questionnaire was divided into two sections; first part was designed to
know the general information about consumer, second part was designed
respondent/consumer opinion about Goods and Service Tax (GST).

3.5 Sampling Size:

The size of the sample was collected 143 from the respondent with
the help of Questionnaire. The collected sample is in the method of
convenience.

3.6 Sampling Area:

Data Collected Area: Tamil Nadu

3.7 Period of the Study:

The duration of my study is from January 2022 to March 2022 which is three
months of the study.
 CHAPTER – 4

DATA ANALYSIS AND INNTRETATION

Table 4.1 Gender of the respondent
S.NO PARTICULARS NO.OF. PERCENTAGE
RESPONDENT
1 Female 86 58%

2 Male 62 42%

3 Prefer not to say 1 1%

TOTAL 149 101%

The table and bar graph reflect about gender of the respondent, 86 of 58% Female
respondent ,62 of 42% of male respondent, 1 of 1% of respondent prefer not say
Table 4.2 Age of Respondent
S.NO PARTICULARS PERCENTAGE
NO. OF
RESPONDENT

1 Age below 20 47 32%

2 Age 21-25 90 60%

3 Age 26-30 6 4%

4 Age 31-40 3 2%

5 Age below 40 3 2%

TOTAL 149 100%

The table and pie chart explained age of the respondent 47 of 32% of respondent age is
20, 90 of 60% of respondent age is 21-25, 6 of 4% of respondent age is 26-30,3 of 2% of
age is 31-40, 3 of 2% of respondent age is above 40
Table 4.3 Education details of the respondent
S. PARTICULARS NO. OF
No RESPONDENT PERCENTAGE

1 Below SSLC 1 1%

2 SSLC 3 2%

3 HSC 6 4%

4 Undergraduate 99 66%

5 Postgraduate 30 20%

2%

6 Diploma 3
7 Others 7 5%

TOTAL 149
100%
The table of undergraduate of 99 of 66%, postgraduate of 30 of 20%
respondent, others 7 of 5% respondent, HSC 6 of 4% respondent, SSLC of
3 of 2%, below SSLC 1 of 1%.

Table 4.4 Profession of the respondent

NO.OF.
S.NO PARTICULARS
RESPONDENT PERCENTAGE

1 3
Wage Worker 2%

34
2 Employee 23%

99
3 Student 66%
 4
4 Businessmen 3%

9
5 Others 6%

144
TOTAL 100%

The table and pie chart explains profession of the respondent. 99 of 66% of respondents are student,34 of

23% respondents is employee, 9 of 6% respondents are others, 4 of 3% respondents are businessmen and

3 of 2% respondent are wage worker.

4.5 Marital status of the respondent

S.NO PARTICULARS NO.OF.
RESPONDENT PERCENTAGE
1 Unmarried 129 87%

2 Married 20 13%

TOTAL 149 100%

The table and pie chart reflects the marital status of the respondent. 129 of 87% of respondents are

unmarried and 20 of 13% of respondent are married.

4.6 How do respondent know about GST? From

NO.OF.
S.NO PARTICULARS PERCENTAGE
RESPONDENT

1 Friends/Family 59 40%

2 Mass Media 37 25%

3 Online Source 40 27%

4 Others 13 9%

TOTAL 149 100%

The above table and chart reflect how respondent know about GST. 57 of 40% of friends /family, 38 of

27% online source, 37 of 25% mass media and 12 of 8% others.

4.7 Respondent have knowledge about the proposed rates of GST?

NO OF
S.NO PARTICULARS PERCENTAGE
RESPONDENT
1 Yes 109 73%
2 No 40 27%

TOTAL 149 100%

The above table and pie chart reflects respondent have knowledge about the proposed rates of GST. 105

of 73% yes respondent and 39 of 27% respondent answered no.

4.8 Whether the proposed rate GST is satisfactory?

NO OF
S.NO PARTICULARS PERCENTAGE
RESPONDENT
1 Satisfied 31 21%
2 Neutral 82 55%
3 Dissatisfied 36 24%
TOTAL 149 100%

The above table and pie chart reflects whether the proposed rate GST is satisfactory to the
respondent. 29 of 20% of respondent are satisfied 79 of 55% of respondent neutral and 36
of 25% of respondent dissatisfied.

4.9 Do you think implementation GST will cause higher price of goods and service?
S.NO PARTICULARS NO.OF. PERCENTAGE
RESPONDENT
1 Yes 125 84%
2 No 24 16%
TOTAL 149 100%
The table and chart reflects do respondent think implementation GST will cause higher
price of goods and service.125 of 4% of respondents select yes and 24 of 16% of
respondent selected no.

4.10 Do you agree all business need to be registered under GST?

S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Agree 85 59%
2 Disagree 59 41%
TOTAL 144 100%

The above table and pie chart reflects do respondent agree all business need to be
registered under GST. 85 of 59% of respondent agree and 59 of 41 % disagree
4.11 Which system do you think is more beneficial to both government and people?
S No PARTICULARS NO. OF
RESPONDENT PERCENTAGE
1 Goods and 104 70%%
Service Tax
2 Sales and Service 45 30%
Tax
TOTAL 144 100%

The above table and pie chart reflects which system do respondent think is more
beneficial to both government and people. 104 of 70% of respondent select goods and
service tax and 45 of 30% of respondent selected sales and service tax.

4.12 Do you think GST will burden the people/consumer?

S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Yes 127 85%
2 No 22 15%
TOTAL 149 100%
The above table and chart are reflecting do respondent think GST will burden the
people/consumer. 127 of 85% respondent select yes and 22 of 15% of respondent select
no.

4.13 If no then when would you expect GST to be applied in India?

S. NO PARTICULARS NO. OF. PERCENTAGE
RESPONDENT
1 More than 1 year 34 42%
2 More than 3 years 33 41%
3 Others 14 17%
TOTAL 81 100%

The above table and pie chart explained If no then when would you expect GST to be
applied in India. 34 of 42% of more than 1 year selected by the respondent. 33 of 42% of
the respondent selected more than 3 years.14 of 17% of respondent selected others.
4.14 Does GST effects
S No PARTICULARS NO. OF. PERCENTAGE
RESPONDENT
1 Consumer 111 74%
Behavior
2 Government 38 26%
TOTAL 149 100%

The above table and pie chart does GST effects 111 of 74% respondent selected the consumer
behavior and 38 of 26% of respondent selected government.

4.15 Opinion about the price level changes after the implementation of GST
S. NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Become high 98 66%
2 Become low 15 10%
3 No change 18 12%
4 No opinion 18 12%
TOTAL 149 100%
The above-mentioned table and pie chart about opinion about the price level changes
after the implementation of GST. 98 of 66% of respondent selected become high, 15 of
10% of respondent selected become low, no change selected by 18 of 12% of respondent
and 18 of 12% of respondent selected no opinion.

4.16 Do you satisfaction with the principle of “One nation one tax”?
S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Satisfied 108 72%
2 Dissatisfied 41 28%
72 TOTAL 149 100%

The above-mentioned table and pie chart do respondent satisfaction with the principle of
“One nation one tax”. 108 of 72% of respondent satisfied and 41 of 28% of respondent
dissatisfied.
4.17 Is GST a
S.NO PARTICULARS NO. OF. PERCENTAGE
RESPONDENT
1 Fair Tax 71 48%
2 Unfair Tax 78 52%
TOTAL 149 100%

The table and pie chart explained about GST is a fair or unfair tax. 70 of 48% of
respondent of fair tax and 75 of 52% of respondent selected the unfair tax.

4.18 When the government had given enough awareness for implementation of the
GST?
S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Before given 74 50%
2 After given 75 50%
TOTAL 149 100%
The table and pie chart reflects the government had given enough awareness for
implementation of the GST 74 of 50% of respondent selected before given and 75 of 50%
of respondent selected after given.

4.19 Respondent who got chance to intimate the government their opinion on GST
S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Yes 101 68%
2 No 48 32%
TOTAL 145 100%

The table and pie chart explained about respondent who got chance to intimate the
government their opinion on GST is 101 of 68% respondent selected yes and 48 of 32%
of respondent selected no.

4.20 Respondent who support GST

S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Supporters 92 62%
2 Non-Supporters 57 38%
TOTAL 149 100%
The table and pie chart explained about respondent who support GST is 92 of 62%
supporters and non-supporters are 57 of 38%

4.21 Respondent who not to support GST for the reason of

NO. OF
S. No PARTICULARS
RESPONDENT PERCENTAGE
Increase the cost
1 73 49%
of living
Difficult to
2 28 19%
understand
Burden to the
3 46 31%
people

4 Others 2 1%

149 100%
TOTAL
The table and pie chart about respondent who not to support GST for the reason of 73 of
49% for increase the cost, 28 of 19% respondent for difficulty to understand, 46 of 31%
burden of the people and 2 of 1% of respondent selected.

4.23 Does GST help India progress?

S.NO PARTICULARS NO. OF PERCENTAGE
RESPONDENT
1 Yes 103 69%
2 No 46 31%
TOTAL 149 100%

The table and pie chart defined does GST help Indian progress 103 of 69% of respondent yes 46 of 31% of

respondent selected no.

 CHAPTER-5

5.1 FINDINGS

• Majority (58%) of the female respondent

• Majority (60%) of respondent the age of 21-25
• Majority (66%) of UG respondent
• Majority (66%) of student respondent
• Majority (87%) of unmarried respondent
• Majority (40%) of Friends and family respondent
• Majority (73%) of have knowledge of GST
• Majority (55%) of respondent satisfactory the proposed rate of GST
• Majority (84%) of respondent think GST will cause higher price of
goods and service
• Majority (60%) of respondent agreed all business need to be registered
under GST
• Majority (70%) of respondent think more beneficial to both government
and people
• Majority (85%) of respondent think GST will burden
the people/consumers
• Majority (41%) of respondent expect to applied in India for more than
one year
• Majority (74%) of respondent GST effects consumer behavior
• Majority (66%) of respondent opinion about the price level changes
after the implementation of GST is becoming high

• Majority (72%) of respondent have satisfied with the principle of “ONE

NATION ONE TAX”
• Majority (52%) of respondent GST is an unfair tax
• Majority (50%) of respondent the government had before and after
given enough awareness for implementation of the GST
• Majority (68%) of respondent got chance to intimate the government
their opinion on GST
• Majority (62%) of respondent support GST
• Majority (49%) of respondent not to support GST to the reason of
increase the cost of living
• Majority (69%) of respondent think GST help India progress
5.2 SUGGESTION
 Indian Government authorities can reduce the GST rates applicable to essential
commodities to help the consumers to spend more on essential commodities as
the impact of GST is more on essential items.
 GST is good only because of reduce the corruptions. But it too high for the
middleclass people’s and it’s very difficult to pay. The percentage of GST will be
reduced in future to increase the living standards of middle- and lower-class
people.
 GST is a national development system which is one nation one tax in entire India
it will become growth of our economic boost.
 Indian government can set max rates for GST. Individual state governments should
decide GST rates, Certain percentage of GST amount can be shared with Indian
Government (EX: 70% for state government and 30% for Indian government.
 GST is imposed at every step in the production process, but is meant to be
refunded to all parties in the various stages of production other than the final
consumer and as a destination-based tax, it is collected from point of consumption
and not point of origin like previous taxes.

 GST has lots of advantage but it’s not beneficiary for all people so the government
can reconstruct the tax slab rates
 Can give class or at least detailed explanation to the consumer
 Whatever the plans which government execute should not affect lower-level
society since most of them are like that.
 Union government has to think about laws and need reforms in those laws
 GST should be reduced its rate is high
 Many countries that buy less GST give away medicine for free. But our country,
which buys more, has raised all prices, not just medicine so this GST is burden to
the people's there is nothing wrong with buying. But it must be used properly for
the consumer

 If every product having GST means it’s a big issue for the consumer
5.3 CONCLUSION

The overview of GST is designed in such a way to generate good amount

of revenue for both central as well as state government. Moreover, collection
of indirect taxes benefits both government and people of India. But GST has
negative impact on spending behavior of the consumers towards the
essential commodities. It is essential on the part of the govt. to reconsider
the tax rates in such a way that it does not affect the consumers of essential
commodities largely.

GST is a step forward for India to integrate its market and systematically
develop its economy as a whole. The essence of GST is that all goods and
services be taxed at moderate rate. So, in the long run it is expected that the
burden of GST on common man will be reduced. GST, the biggest tax reform
in the country has kicked in. Although the goods and services get cheaper
on account of ITC available to most of the goods and services and certain
exemptions available thereon, there has been a drastic increase in the rate
of taxes on various items. Hence, it will be good if a consumer makes the
analysis of the applicable rates and then make purchases or consume the
services according to his income pattern.
5.4 REFERENCE
• Alok Pandey, D K Banwat; Innovations in financial system in India: remedy for
growth of economy; Strategic Management & Technology Analysis
• Prabhat Patnaik; Title - Trends of State & Center relationships in India on the
Neo-Liberal policy; Studies in People’s History, 5, 1 (2018): 83–91
• Prabhsimran Singh, Ravinder Singh Sahney, Karanjeet Singh; Twitter Based
Sentiment Analysis of Goods & Service Tax Implemented by Government of
India; Digital Business, Lecture Notes on Data Engineering and Communications
Technologies
• Raghvendra Jha; Modin omics: Design, Implementation, Outcomes, and
Prospects; Asian Economic Policy Review (2018) 14, 1–18
• Ravendra Ojha, Prem Vrat; Title - Implications of GST reform in India: A system &
dynamics perspective; System Research & Behavioral Science. 2018; 1–13

• .Dash, "Positive and Negative Impact of GST on Indian Economy”, International

Journal of Management and Applied Science, Volume 3, Issue 5, 2017.pp 158 –
160.

• [ Dr. R. Vasanth Gopaal's in India: A Big Leap in the Indirect Taxation System’
International Journal of Trade, Economics and Finance, Vol. 2, No. 2,2011, pp
144146

• Dr. Yogesh Kailashchandra Agrawal, “Goods and Services Tax and Its Impact on
Indian

• Economy”, IOSR Journal of Business and Management (IOSR-JBM) ISSN: 2319-

7668 Volume 19, Issue 10. (2017), PP 26-30

• Gupta, ‘GST- impact on common man’, Financial Express, 29th March 2017.
• R. Swathi and Siranjeevi, Impact of Goods and Service Tax on Warehousing
Industry in India. International Journal of Management, 8 (5), 20

5.4 APPENDIX
1.Name (optional)

2. Gender *

a) Female
b) Male
c) Prefer not to say 3. Age*

(a) age below 20

(b) age 21-25
(c) age 26-32
(d) age above 40

4.Education *

a) Below SSLC
b) SSLC
c) HSC
d) Under graduate
e) Post graduate
f) Diploma
g) Others

5. Profession *
a) Wage worker
b) Employee
 c) Student
d) Business men
e) Others

6.Marital Status*

a) Married
b) Unmarried

7.How do you know about GST? From; *

a) Friends
b) Family
c) Online source
d) Others

8. If your answer is others kindly mention it(optional)

9. Do you have knowledge about the proposed rate of GST? *

a) Yes
b) No

10. Whether the proposed rate of GST is satisfactory? *

a) Satisfied
b) Neutral
c) Dissatisfied
11. Do you think implementation GST will cause higher price of
goods and service?

a) Yes
b) No
12. Do you agree all business need to be registered under GST? a)

Agree

b) Disagree

13. Which system do you think is more beneficial to both government

and people? *

a) Goods and service Tax

b) Sales and Service Tax

14. Do you think GST will burden the People/consumer? *

a) Yes
b) No

15. If your answer is ‘No’ then when would you except GST to be
applied in India? *

a) More than one year

b) More than 3 years
c) Other

16. If your answer is other kindly mention it (option)

17. Does GST effects *

a) Consumer Behaviors
b) Government

18. Opinion about the price level changes after the implementation of
GST *

a) Become high
b) Become low
c) No change
d) No opinion

19. Do you satisfaction with the principle of “One Nation One tax”? * a)

Satisfied

b) Dissatisfied

20. Is GST a *

a) Fair tax
b) Unfair tax

21. When the government had given enough awareness for

implementation of the GST? *

a) Before given
b) After given

22. Respondent who got chance to intimate the government their

opinion on GST*

a) Yes
b) No
23. Respondent who support GST*

a) Supporters
b) Non supporters

24. Respondent who not to support GST to the reason of *

a) Increase the cost of living

b) Difficult to understand
c) Burden on the people
d) Others

25. Does GST help India progress? *

a) Yes
b) No

BIBILIOGRAPHY
• www.gst.gov.in is the government's official GST website and is also known as the GST Portal
 /GSTN portal
• Official website
• e-Way Bill System at ewaybill.nic.in. National Informatics Centre.
• CBIC GST Law
• GST Council