C5 B7 InstallServiceManual
C5 B7 InstallServiceManual
United Spas, Inc. (United Spas) controls have absolutely no end user
serviceable parts. United Spas does not authorize attempts by the spa
owner/user to install or repair/service any United Spas products.
Please contact your dealer or a locally licensed service center for service
and technical support.
This installation and service manual is provided solely to aid qualified spa
service technicians in installing, setting up, and troubleshooting spas with
United Spas control systems.
1
Table of Contents
Electrical Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
120V Cord and Plug Connected . . . . . . . . . . . . . . . . . . 3
120V Permanently Connected . . . . . . . . . . . . . . . . . . . 4
240V Installation - 4-Wire . . . . . . . . . . . . . . . . . . . . . . . 5
240V Installation - 3-Wire (No Neutral) . . . . . . . . . . . . . 6
Finishing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important Troubleshooting Information . . . . . . . . . . . . 10
Incoming Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting Test Points . . . . . . . . . . . . . . . . . . . . 13
Transformer & 2A Glass Fuse . . . . . . . . . . . . . . . . . . . 14
Low Voltage Circuit & Light Circuit . . . . . . . . . . . . . . . 15
Pumps/Blower/Ozone . . . . . . . . . . . . . . . . . . . . . . . . . 16
Heating Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Replacing Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
C5 Series Specs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2
Electrical Installations
The connection of the plug to a 240 volt service will cause the Equipment
Module to operate improperly, create the potential for an electrical hazard,
and will void the warranty.
The electrical supply for cord and plug connected units must include a
suitably rated Ground Fault Circuit Interrupter (GFCI) in compliance with
Article 680-42 of the National Electrical Code. ANSI/NFP70. No other
electrical appliance or fixture should be used on this circuit.
LOAD
LINE
Ground
3
Electrical Installations
LOAD
LINE
Ground
4
Electrical Installations
Breaker
Enclosure
Ground Bar
Neutral to Spa
Hard Wired Neutral
Ground from Main Panel to Neutral Bar
Power from Main Panel Power to Spa
Neutral from Main Panel Neutral to Spa
Power from Main Panel Power to Spa
Ground to Spa
5
Electrical Installations
Breaker
Enclosure
Ground Bar
6
Control Box Installation
The C5 control box comes with a 1/4” diameter temperature sensor. This
is a dry sensor that is not to be exposed to water. Its probe is meant to be
installed into a thermowell which itself should be installed mid-water level
in the hot tub to provide the most accurate temperature reading. After
installing the temperature sensor probe, be sure to plug the connector on
the end of the cable into the temperature sensor receptacle on the control
box. The included sensor is carefully calibrated to it’s cable’s length, and
therefore must in no way be altered or shortened/lengthened.
Equipment Connection
The C5 control uses the red wire for low-speed operation of Pump-1 and
Pump-2. Connecting a single speed pump as Pump-1 for both operating
the jets and heating/filtration is not recommended, but if you must use a
single speed pump for both, you must connect the red and black wires of
the pump cable together up to the high speed terminal on the back of the
pump’s motor to both operate jets and heat/filter.
7
Control Box Installation
Power Installation
8
Control Box Installation
Finishing Installation
After installation of the C5 control box is complete, its time to read through
the installation manual and user’s guide booklet that comes packaged with
the topside control. The installation manual will guid you through installing
and programming the topside which completes the installation process.
9
Troubleshooting
Warning:
Warning:
Always keep your fingers and tools away from the circuit
board and any wiring while the power is on. Serious injury
may result!
Warning:
Make sure that the power to the control box is shut off
before touching any wiring.
You will need to set your multi-meter or voltmeter for AC Volts when testing
voltages within the United Spas control system. You will only set your
multi-meter or voltmeter to DC Volts when testing the IC Regulator Chip.
10
Troubleshooting
NEUTRAL NEUTRAL
LINE-2 LINE-2
LINE-1 LINE-1
11
Troubleshooting
NEUTRAL NEUTRAL
LINE-2 LINE-2
LINE-1 LINE-1
If ANY of the voltages read when checking the incoming power do not fall
within the indicated ranges of acceptability, then do not proceed with any
further troubleshooting until the incoming power issue is corrected.
Further Troubleshooting
If the system passes the incoming voltage check, the transformer and the
circuit boards’s glass fuse should be tested next. By testing the incoming
voltage, and the power to the board (the transformer, and glass fuse),
you can proceed with further troubleshooting without possibly missing an
underlying power related problem.
12
Troubleshooting
20 1
19 2
18
3
17
4
16
15 5
7
14 6
8
13
12 11 10 9
13
Troubleshooting
If the incoming voltage checks out, proceed to test the output voltage.
12VAC (Range of acceptability: 12VAC to 14VAC) should be read between
yellow wires. If the voltage read between the yellow wires does not fall
within the indicated ranges of acceptability, then do not proceed with any
further troubleshooting until the transformer has been replaced. If the
incoming voltage read does not fall within the range of acceptability, re-
check the incoming voltage to the control box.
14
Troubleshooting
Next, leaving one probe on the mounting nut, move the other probe to the
LEFT most pin coming out of the top of the chip. You should get a voltage
reading of approximately 5VDC. If not, the IC Regulator Chip itself has
failed and needs to be replaced.
With the light turned on at the topside, place one probe of your voltmeter/
multi-meter on Testing Point 18 (Light-B) and the other on Testing Point
19 (Light-W). You should get a reading of 12VAC if the light jumpers are
set to Low Voltage, otherwise you should read high voltage. If you read
no voltage, and the incoming power and transformer tested okay, then the
light relay has failed. If you read voltage, but the light does not function,
then the light bulb itself has failed and needs replacing.
15
Troubleshooting
On the B7 board, the Circulation Pump, Pump-1, Audio, and ozone all
use the F1 Fuse (Testing Point 4). The Blower, Pump-3, or Pump-2 (Low-
Speed) uses the F2 Fuse (Testing Point 5)., while Pump-2 (Hi-Speed)
uses the F3 Fuse (Testing Point 6). Check the fuse of the non-operational
component by putting one probe of your voltmeter/multi-meter on Line-
2 (Testing Point 2) and the other on the RIGHT fuse clip of the fuse in
question. You should get a voltage reading equal to the control box’s
incoming power voltage (240VAC or 120VAC). Leaving one probe on Line-
2, move the other probe to the LEFT fuse clip. You should again get a
voltage reading equal to the incoming power voltage, if you do not, then
the fuse has blown and needs replacing.
The output power pin of each component are located at the top left of the
circuit board (Testing Points 13-17, and 20). To test, activate the desired
component that is being tested. Pump-1, Pump-2, and Aux can be activated
by simply pressing their corresponding button on the topside. The ozonator
is only activated during filtration cycles, so you’ll have to force the system
to filter to test the ozone power. Activation is not necessary for 24hr Circ
pump or Audio as these components are constantly powered. Next place
one probe of your voltmeter/multi-meter on Line-2 (Testing Point 2), and
the other on the testing point for the component in question. If the fuse
checks out, but no voltage is read on the power terminal of the component
in question (while the control is of course calling for that component to
run), then the relay for that component has failed.
16
Troubleshooting
To test the heating element, you must first make sure the topside is calling
for heat (The display should be flashing the heat message - HEt). Then
place one probe of your voltmeter/multi-meter on Testing Point 11 (Heater
Line-1), and the other on Testing Point 9 (Heater Line-2). You should get a
voltage reading equal to the control box’s incoming power voltage (240VAC
or 120VAC). If that is the case, but the water is not getting heated, then the
heating element has failed/burnt-out/dry-fired.
If the voltage reading was not equal to the incoming power voltage, then
proceed with checking the heater relays.
Place one probe of your voltmeter/multi-meter on Line-1 (Test Point 1), and
the other on Test Point 9 (Heater Line-2). You should get a voltage reading
equal to the control box’s incoming power voltage (240VAC or 120VAC). If
that is the case, proceed to the next test. If you read no voltage, however,
then the K10 relay has failed.
If the K10 relay checks out, place one probe of your voltmeter/multi-meter
on Line 2 (Test Point 2) and the other on Test Point 10 (T18/Gas Terminal).
You should get a voltage reading equal to the control box’s incoming power
voltage (240VAC or 120VAC). If that is the case, proceed to the next test. If
you read no voltage, however, then the K1 relay has failed.
17
Replacing Relays
Replacing Relays
Should a relay fail, it can be replaced by anyone qualified to solder or work
on electronics. Replacement relays should be available from anywhere
United Spas products are sold.
Relay Locations
K6 K5
K3 K2
K7 K4
K9 K1 K10
18
If the Component is 120V: Conne
If the Component is 240V: Conne
Ozone
Ozone
K6
W
Light Light
Light K3 K2
B
Cir Pump P-1 Hi P-1 Lo
Aux
P-2 Hi AUX or P-2 Lo
Pump 2 P-2 Hi K7 K4
Audio
Brid
Top Side
Hi L
Temp Sensor
Heater Line
Voltage Regulator
To Neutral for 120V
To Line-2 for 240V
Gas
Heater
Hea
ct it's Common Line to the Neutral Lug NOTE:
ct it's Common Line to the Line-2 Lug To convert to 120V system, the 240V
transformer will need to be swapped
with its 120V equivalent.
K5
Neutral
Ozone N L2 N
G G G
240V 4 WIRES
240V 3 WIRES
120V 3 WIRES
Line-2 Ground
P-1 FUSE L2 L2 N
Line-1
P-2 FUSE L1 L1 L1
¤ USE COPPER CONDUCTORS ONLY
¤ EMPLOYER UNIQUEMENT DES
P-3 FUSE CONDUCTEURS DE CUIVRE
2A
Transformer
dge Rectifier Transformer
12V
K9 K1 K10
Pressure Switch
ater Unit
C5 Series Specs
Environmental
Operational Temperature -0°F (-18°C) to 145°F (62°C)
Storage Temperature -2°F (-19°C) to 175°F (79°C)
Humidity Up to 80% RH, non condensing
Mechanical
Weight (without topside/cable)
C5-B 7.50 lbs. (3.40 kg)
C5-T 8.15 lbs. (3.70 kg)
C5-L 8.00 lbs. (3.63 kg)
C5-G 5.50 lbs. (2.49 kg)
C5-R 9.00 lbs. (4.08 kg)
21
Warranty
Limitations of Coverage: This warranty does not cover failures due to: damage, freezing,
power failure, power reduction, unusual atmospheric conditions, rust or corrosion, repairs
necessary because of operator negligence improper re-packaging and damage incurred in
shipping. This warranty does not cover thermostat calibration, plumbing, expendable items
(gaskets, o-rings, filter cartridges).
Acts Invalidating Warranty: This warranty shall be invalid if this equipment has been
subjected to alterations, misuses or abuse, improper water chemistry maintenance or used
for commercial purposes (used in other than single family household purposes). Misuse
and abuse shall include application installation or operation outside of the environment and
limitations for which it was designed, or other than in accordance with United Spas or the spa
manufacturer printed instructions. This warranty shall also be invalid if the spa equipment
is damaged by earth or ground fill movement, fire, flood, wind, lightning, by Act of God,
accident, or by intentional, reckless, or negligent acts any person.
Warranty Performance: All warranty service and/or replacement of parts must be performed
by an individual or service company that has been authorized by United Spas. The purchaser
may obtain the benefits of warranty coverage on a failed part by having the servicing
company remove the part and send it for inspection, along with proof of purchase and field
service report, freight pre-paid, to: United Spas 2480-B N. Glassell St., Orange, CA 92865 If
the failure is covered by the warranty, there will be no charge for the repaired or replacement
part. Removal charges, re-installation charges, and freight charges to and from United Spas
of the failed part shall be the purchaser’s responsibility. Any such warranty replacement or
repair shall be subject to the terms and condition of this warranty for the remainder of the
original period of coverage. United Spas reserves the right to inspect the malfunction or
defect on location.
Disclaimers, Legal Remedies: United Spas shall not be liable for the loss of use of any
equipment. This warranty is in lieu of all other expressed warranties obligations or liabilities,
any implied warranty of merchantability, shall be limited in duration to the duration of this
written limited warranty. Any action for breach of warranty hereunder, including but not limited
to, any applied warranty of merchantability must be brought within a period of 12 months from
date of purchase. Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. No agent, representative, dealer or employee
of the company has the authority to increase or alter the obligations of this warranty. In no
case shall the company be liable for any incidental or consequential from state to state.
United Spas does not authorize any person or company to assume for it any other obligation
or liability in connection with the sale, application, engineering, damages for breach of this
of any other warranty, expressed or implied, whatsoever. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary installation use, removal, return, or replacement of it’s
systems: and no such representations are binding on United Spas.
22
United Spas, Inc.
2480-B N. Glassell St.
Orange, CA 92865
Web: UnitedSpas.com
E-mail: sales@unitedspas.com
Phone: 714-282-1117
Fax: 714-282-8684
©2012 United Spas, Inc. All rights reserved.