Central Cookies Marie
Central Cookies Marie
C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
“Year of dialogue and national reconciliation”
Peruvian University Los Andes
FACULTY OF ADMINISTRATIVE AND ACCOUNTING SCIENCES
COMPANY:
SECTION: B1
CYCLE: IX
HUANCAYO-2018
1
CHAPTER I:................................................................................................................................5
COMPANY ANALYSIS..............................................................................................................5
1.1 Company data................................................................................................................5
1.1.1. Background...............................................................................................................5
1.1.1.1. Main achievements..........................................................................................6
1.1.1.2. Legal framework...............................................................................................6
1.1.1.3. Brand value.......................................................................................................8
1.1.1.4. Logo...................................................................................................................8
1.1.2. Strategic Direction...................................................................................................8
1.1.3. Organization chart...................................................................................................9
1.2. Situational diagnostic......................................................................................................9
1.2.1. Macro Environment Analysis................................................................................10
1.2.1.1. Demographic Factor......................................................................................10
1.2.1.2. Economic factor................................................................................................0
1.2.1.3. Political Factor................................................................................................14
1.2.1.4. Competitive Factor.........................................................................................15
1.2.1.5. Technological Factor:....................................................................................23
1.2.1.6. Legal Factor....................................................................................................26
1.2.2. Micro Environment Analysis.................................................................................32
1.2.2.1. Suppliers.........................................................................................................32
1.2.2.2. Customers.......................................................................................................33
1.2.2.3. Financial intermediaries................................................................................37
1.2.2.4. Substituted Products.....................................................................................38
1.2.2.5. New Entrants..................................................................................................39
1.2.3. Analysis of Functional and Linear Organization Chart........................................0
1.2.4. SWOT Analysis........................................................................................................0
STRENGTH..............................................................................................................................1
THREATS.................................................................................................................................1
WEAKNESSES........................................................................................................................1
OPPORTUNITIES...................................................................................................................1
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
1.2.5. Market Research Analysis......................................................................................1
1.2.6. 7ps marketing mix analysis....................................................................................1
1.2.6.1. Product..............................................................................................................1
1.2.6.2. Price...................................................................................................................4
1.2.6.3. Square...............................................................................................................4
1.2.6.4. Staff....................................................................................................................6
1.2.7. Financial Analysis of the Company and Indicators..............................................7
CHAPTER II: STRATEGIC COMMERCIAL DECISIONS..........................................................9
2.1 Goals...............................................................................................................................10
2.1.1 General objective...................................................................................................10
2.1.2 Specific objectives.................................................................................................10
2.2 Company Competitiveness...........................................................................................10
2.3 Market Management.....................................................................................................11
2.3.1 Market Segment.....................................................................................................11
2.3.2 Brand Concept.......................................................................................................13
2.3.3 Positioning..............................................................................................................13
2.4 . Generic Strategies.......................................................................................................14
2.4.1 Growth Strategy...........................................................................................................15
2.4.2 Competitive strategy..............................................................................................15
2.6 Schedule and Budgets....................................................................................................0
ANNEXES............................................................................................................................................2
3
CHAPTER I:
COMPANY ANALYSIS
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
CHAPTER I:
COMPANY ANALYSIS
1.1 Company data
Company Name: “CENTRAL DE GALLETAS MARIE SAC”
Location: La Huaycha Highway No. 635-Mito-Concepción.
General Manager: Alanya Pérez, Feliciano
RUC: 20568206399
Company Type: Closed Stock Company
Condition: Active
Activities Start Date: January 28, 2013
Legal Address: Central Highway N°635 – Mito
District / City: Concepción
Department: Junín
1.1.1. Background
History
The company CENTRAL DE GALLETAS “MARIE” SAC is located at
Carretera La Huaycha, N° 635 – Mito in the Concepción province, Junín
department, with Mrs. Rodríguez Chávez as legal representative with
RUC: N° 20568592175, the company is dedicated to the production of
bakery products, it has been operating for thirty years in the Mantaro
Valley.
It began its activities on January 28, 1986, it is a Peruvian company that
has preserved that tradition. Its product is considered a nutritious food that
is easily accessible and affordable.
Central Galletas Marie SAC.” He established the first cookie processing
plant of this type thirty years ago in the Mantaro Valley. The company
currently produces the Marie-type water biscuit line in different
presentations and is in the process of expansion since the market
demands high quantities.
5
María cookies are classic cookies, with a lot of history and the most
consumed in our region. They do not contain chemical additives or
disintegrating elements that harm the body. Contrary to this, they constitute
a healthy and nutritious element, with light biological value and subtle
flavor.
It is a cookie low in calories, fats and sugars, and with a very pleasant and
satisfying flavor. They are used for breakfast and snacks, but they are also
widely used in desserts. All of this is very well known by cookie
manufacturers, and that is why that the main brands manufacture them, in
all their formats, and all the private labels market them.
On the other hand, for five years the company has been supporting
different social recovery institutions such as: the group of Alcoholics
Anonymous SA, children's shelters and the women's prison located in the
province of Concepción, thus providing them with financial support.
7
the market with a good quality product and categorized as a dietary
product and registered in public and health registries (DIGESA).
1.1.1.5 Slogan
A TASTE THAT
DIFFERENTIATES YOU
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
1.1.2. Strategic Direction
Visión
“Ser para el 2024 la empresa líder a nivel
regional y nacional en la elaboración y
comercialización de productos panificados con
un componente humano comprometido y
calificado”
Misión
“Ser líder en la comercialización de productos
panificados, satisfaciendo las necesidades de
nuestros clientes superando sus expectativas”
VndddddalorKJJeVa
Valores:
Honestidad ,Lealtad,Confianza, Perseverancia,
Responsabilidad
9
1.2. Situational diagnostic
1.2.1. Macro Environment Analysis
1.2.1.1. Demographic Factor
Since the company under analysis is located in Concepción, but it is
normally sold in Huancayo, and considering that the area of
metropolitan Huancayo (Huancayo, el tambo and chilca) we will base
our entire demographic analysis on these three areas.
a) Population of Huancayo
The population of metropolitan Huancayo (Huancayo, El Tambo and
Chilca), according to department statistics from JUNIN 2015, published
by the National Institute of Statistics and Informatics.
Huancayo 119225
Chilca 77392
TOTAL 343464
Table No. 6
Source: (Prepared by the team) INEI population projection 2015 see Annexes
In the table we note that the number of inhabitants in the Tambo district
and in Chilca with the smallest number of inhabitants of 77,392 making a total of
11
b) Sex and Age of the Population
The ages of the population of Huancayo, according to age intervals, ranging from 5 to 79 years, are detailed in the
following table:
Table No. 7
TOTAL POPULATION OF METROPOLITAN HUANCAYO, BY SEX, ACCORDING TO AGE GROUPS 2015
METROPOLITAN
HUANCAYO THE DAM CHILCA
Age in five- HUANCAYO
year groups Wome Wome Wome Wome
% Total Man Total Man Total Man Total Man
n n n n
From 5 to 9
9,5 32510 16608 15902 11092 5570 5522 13124 6796 6328 8294 4242 4052
years
From 10 to 14
10,6 36309 18357 17952 12264 6096 6168 14754 7536 7218 9291 4725 4566
years
From 15 to 19
10,8 37224 18145 19079 12650 6104 6546 15535 7606 7929 9039 4435 4604
years
From 20 to 24
10,2 34989 16686 18303 11909 5554 6355 14940 7234 7706 8140 3898 4242
years
From 25 to 29
8,5 29209 13423 15785 10038 4646 5391 12627 5779 6848 6544 2998 3546
years
From 30 to 34
7,5 25626 11659 13967 8964 4137 4827 11275 5145 6130 5387 2377 3010
years
From 35 to 39
6,6 22760 10111 12649 8057 3605 4452 9768 4278 5490 4935 2228 2707
years
From 40 to 44 5,9 20296 9052 11244 7151 3214 3937 8836 3889 4947 4309 1949 2360
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
years
From 45 to 49
5,1 17529 7856 9673 6479 2953 3526 7528 3263 4265 3522 1640 1882
years
From 50 to 54
4,3 14925 6666 8259 5437 2454 2983 6673 2918 3755 2815 1294 1521
years
From 55 to 59
3,4 11536 5345 6191 4108 1946 2162 5283 2398 2885 2145 1001 1144
years
From 60 to 64
2,6 9006 4336 4670 3145 1487 1658 4273 2047 2226 1588 802 786
years
From 65 to 69
2,1 7213 3486 3727 2530 1180 1350 3386 1715 1671 1297 591 706
years
From 70 to 74
1,4 4947 2313 2633 1758 786 971 2338 1116 1222 851 411 440
years
From 75 to 79
1,2 3962 1867 2095 1520 698 822 1702 831 871 740 338 402
years
We must note that the previous table only includes the ages of interest for the company (target group). Which, as
can be seen, is equivalent to 89.7% of the total population of Metropolitan Huancayo, this means that the company has
considered consumers from 5 years old to 79 years old .
1
C) Number of children
Table No. 8
Area 01 02 03 04 05 06 07 08 09 10
Child childr childr childr childr childr childr childr childr more
ren en en en en en en en en childr
en
Total 7382 7407 5107 3266 2077 1412 953 594 297 258
Urban 7295 7334 5037 3205 2034 1373 92 580 286 250
Rural 87 73 70 61 43 39 26 14 11 8
Area 01 02 03 04 05 06 07 08 09 10
Child childr childr childr childr childr childr childr childr more
ren en en en en en en en en childr
en
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
Total 9644 9519 6654 4345 2960 2037 1361 811 418 299
Urban 9311 9137 6364 4095 2766 1879 1242 743 382 281
Area 01 02 03 04 05 06 07 08 09 10
Child childr childr childr childr childr childr childr childr more
ren en en en en en en en en childr
en
Total 4546 4311 3135 2309 1609 1081 778 76 256 188
Urban 434 4129 2898 2188 1509 1025 735 439 244 172
Source: (Prepared by the team) INEI -National Population and Housing Census 2007- see
annexes.
It is observed that, in the district of Huancayo, in the urban part there are 7,334
people who have only 2 children, while those who have 10 or more children are
only 250 people, as for the rural part it is observed that there are more people
than They have 1 child, which is 81 people, and there are only 8 people who have
10 or more children. In the district of El Tambo it is observed that in the urban part
there are more people who have one child, which is 9,311 people, while in the
rural part there are more people who have 2 children, which is a total of 382
people.
In the district of Chilca in the urban part there are more people who have a
1
D) Degree of Instruction
Table No. 9
Total 305831 22227 8067 72209 102535 17459 21604 24341 37389
Huancayo 104663 7315 2718 24004 34911 5932 7400 8794 13589
El Tambo 132096 8564 3355 28644 42526 7961 10916 11475 18655
Chilca 69072 6348 1994 19561 25098 3566 3288 4072 5145
Source: (Prepared by the team) INEI-national censuses and housing 2007-see annexes
In the urban areas of the three main districts of Huancayo, the population,
products that are sold since they have more information according to their
level of education, but being a minority in the city of Huancayo, it does not
E) Socioeconomic Stratum
Table No. 10
We observe that the total number of people in the city of Huancayo is 364,010
levels, on the other hand, in In the district of EL TAMBO, there are also more
people in level E of the socioeconomic levels, which are 53,272 people, and
there are 3,390 in level A of the socioeconomic levels. In the district of Chilca,
most of its population belongs to level E of the socioeconomic levels, which are
29,119 people.
f) PEA
The Economically Active Population that works and those that do not work,
these data will help us determine the purchasing power of people who
work, in Peru there is a high unemployment rate, but this does not cause
3
an imbalance in product sales. bakers, since the product we offer is not
Table No. 11
Categoría de Ocupación
Trabajador Trabajador
Distrito Empleador trabajador(a)
Total Empleado Obrero independiente familiar no
o patrono del hogar
o por cuenta propia remunerado
Total 124643 47484 13684 52049 2894 5670 2862
Huancayo 44516 17397 4048 18754 1036 2197 1084
El Tambo 53535 22412 6112 20262 1328 2146 1275
Chicla 26592 7675 3524 13033 530 1327 503
F ue nte : IN EI - C e ns o s N a c io na le s de P o bla c ió n y Viv ie nda 2 0 0 7
Graph No. 6
42%
11%
5
1.2.1.2. Economic factor
Regarding the economic situation that consumers are going through, we will first analyze the income level according to the
Ministry of Labor and Employment Promotion. We can see that salaries do not affect our company much since the product
that “MARIE” cookies offers.
It is very accessible to the entire population, be it executives, employees and workers.
a) Family Basket
The family basket considers all the products that each household purchases
month by month.
The structure of the family basket for calculating the consumer price index
based on the year 2009 – January 2016 is made up of eight large groups.
LARGE CONSUMPTION
WEIGHING
GROUPS
Med. 3.43
communications 12.84
Source: (Each team's own elaboration) with reference to information from the
Departmental Office of Statistics and Informatics-Junín, see Annexes.
Chart No. 1
6,44%
14.24%
44,13%
12.84%
3.43%
4.67% 7.81%
6.43%
I.Alimentos y bebidas II.Vestidos y calzados
III.Alquiler de vivienda,comby electric. IV.Muebles, enseres y mant. De vivienda
V.Cuidado,cons.de salud y serv. Med. VI.Transportes y comunicaciones
VII.Esparc.,diversion,serv.,cult.y de ens. VIII. Otros bienes y servicios
1
Regarding this table, we observe that the group that has the highest weighting
is Food and Beverages with 44.13%, followed in order of importance by
Leisure, Fun, Cultural and Educational Services with 14.24%, Transportation
and Communications with 12.84%. , Housing rental, fuel and Electricity
7.81%, Other Goods and Services 6.44%, Clothing and Footwear 6.43%,
Furniture, Appliances and Home Maintenance 4.67%, while Care, Health
Conservation and Medical Services recorded a decrease of 3.43 %.
As for the largest percentage of the family basket, it belongs to the food and
beverage category, which means that the population of Huancayo spends
more on food, drinks, etc. Therefore, this is beneficial for the company
“MARIE” since this consolidated company is dedicated to the production of
cookies, which belongs to the food sector.
b) Socioeconomic Levels
Table No. 2
(%)
DEPARTMENT
3
In the socioeconomic level of interest there are 1,343 households, this is the
number of households that belong to the NSE AB, C, D and E of the
department of JUNIN. It should be noted that, according to the last national
census carried out by the APEIM, Junín houses a total population of
3,115,1643, of which the APEIM took 1,343 as a sample to carry out the
analysis.
Socioeconomic levels help determine the market for the entire JUNIN, in order
to position a product and what socioeconomic level it is aimed at, but the
product the cookie company “MARIE” offers us is aimed at different
socioeconomic levels and, therefore, The company has a large market and
opportunities since the price is very accessible to the entire population.
This gives us to understand that all people have the possibility of purchasing
the product offered by Galletas “MARIE”.
c) National Wheat Production
Wheat production in Peru has been increasing gradually, for Galletas
“MARIE” it is very important to evaluate the current state of the agricultural
sector, regarding wheat production.
YEARS PRODUCTION
1 2003 190453
2 2004 170411
3 2005 178460
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
4 2006 191094
5 2007 181552
6 2008 206936
7 2009 226265
8 2010 219454
9 2011 214095
10 2012 226219
11 2013 230105
Source: (Each team's own elaboration) with reference to information from the Ministry of
Agriculture and Irrigation - Office of Economic and Statistical Studies. See Annexes
Chart No. 2
P R O D UC C I Ó N n a c i o n a l D E T R I G O 2 0 0 3 - 2 0 1 3 ( T o n e l a d a s
m é t r icas)
112013 230105
102012 226219
92011 214095
82010 219454
72009 226265
62008 206936
52007 181552
42006 191094
32005 178460
22004 170411
12003 190453
0 50000 100000 150000 200000 250000
In this table we can see that wheat production at the national level is increasing,
since in 2003, the quantity of 190,453 was produced, unlike the year 2013 in which
a larger quantity was produced, which reached 230,105 (metric tons ). While in
2004 it shows a lower production, which was 170,411 (metric tons).
5
On the other hand, at the Junín level the following production quantities are shown.
(metric tons)
YEARS PRODUCTION
1 2004 13037
2 2005 8120
3 2006 7597
4 2007 7890
5 2008 10252
6 2009 12494
7 2010 14067
8 2011 14751
9 2012 15173
10 2013 15812
11 2014 13455
Source: (Each team's own elaboration) with reference to the information from the 2015
statistical compendium –JUNÍN. See annexes
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
Chart No. 2
11 2014 13455
10 2013 15812
9 2012 15173
8 2011 14751
7 2010 14067
6 2009 12494
5 2008 10252
4 2007 7890
3 2006 7597
2 2005 8120
1 2004 13037
0 2000 4000 6000 8000 10000 12000 14000 16000 18000
For the present situational analysis in the cookie company “MARIE”, it is very
important to evaluate the current state of the agricultural sector at the level of
Junín, regarding the production of its main input (wheat) for the production of
the product, we can affirm that the The agricultural production sector is
relatively similar to a production of 13,037 and 13,455 in the years 2004 and
2014 respectively, having a regular variation in the years intermediate to them.
7
In which it is shown that in 2006 production decreased with a production of
7597, an increase in production is also observed in 2013.
(Metric Tons)
PRODUCTION TOTAL
COAST 115690
JUNGLE 716
Source: (Each team's own elaboration) with reference to information from the Ministry of
Agriculture and Irrigation - Office of Economic Studies.
Chart No. 2
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
P R O D UC C I Ó N D E L T R I G O , S E G ÚN R E G I Ó N N A T UR A L , 2 0 1 3
( T o n e l a d a s Me t r i c a s ) T O T A L
120000
100000
80000
115690 113697
60000
40000
20000
716
0
COSTA SIERRA SELVA
On the other hand, it is evident that the greatest production of wheat is carried
out on the coast, taking into account that “MARIE” cookies are supplied from
distributors in the capital; and this generates a cost in cargo transportation,
causing the company to add this cost to the product.
d) Price Indices:
9
Yo Food and drinks 44.13 1.13 1.2
II Dress and Footwear 6.43 0.35 0.14
III Housing rental, fuel and electricity 7.81 0.24 0.93
IV Furniture, household goods and maintenance 4.67 0.29 0.14
V Health Care and Cons.Med.Serv. 3.43 0.23 0.21
SA
W Transport and comunication 12.84 1.36 -0.80
VII Recreation, Fun, Service, Culture and Teaching 14.24 0.07 0.4
VIII Other Goods and Services 6.44 0.76 0.31
Source: (Team's own elaboration) with reference to information from the Departmental
Office of Statistics and Informatics-Junín. See Annexes.
Chart No. 4
Series1 Series2
Ot r o s B i en es y S er v i c i o s 0.76
E s p a r c , D i v e r s i ó n , S e r v i c i o , c u l t . y d e E n s e ñ a r 0.07
Tr an sp o t e y C o m u n i c ac i o n es 1.36
C u i d ad o y C o n s. S al u d y S er v . Méd 0.23
Al q u i l er d e Vi v i en d a, c o m b . y el ec t r i c i d ad 0.24
V e s ti d o y C a l z a d o 0.35
Al i m en t o s y B eb i d as 1.13
I ND I C E G ENER AL 0.81
In the results of December 2015, the seven large consumer groups that registered
price increases were: Transportation and Communications, which reached an
accumulated percentage variation of 1.36%, followed by food and beverages with
1.13%, with the lowest variation being Leisure Entertainment, Service and Culture
that only registered 0.07%.
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
The variation in the price of one group affects the other consumer groups, from the
perspective of the company under analysis since it is located in Mito in the
province of Concepción, so it is far from the center of the city, this means that
Customers prefer that the company distribute the products, thus avoiding them
going to the factory which would cause them additional transportation costs.
Also the price variation in the main input of the Marie company is wheat flour, they
have variable prices during each year as we can see in the following table.
Table No. 3
Mo s
Y
nth /
e
.
a
k
r
g
2 2
Jan
0 .
uar
1 6
y
4 8
2
Feb
.
rua
6
ry
9
Ma 2
11
.
rch 6
Ap .
ril 6
Ma .
y 7
Jun .
e 7
Jul .
y 7
2
Au
.
gus
7
t
4
Sep 2
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
.
tem
7
ber
4
2
Oct
.
obe
7
r
4
No 2
ve .
mb 7
er 4
De 2
ce .
mb 7
er 9
2 2
Jan
0 .
uar
1 7
y
5 9
2
Feb
.
rua
7
ry
9
Ma 2
13
.
rch 7
Ap .
ril 7
Ma .
y 7
Jun .
e 7
Jul .
y 7
2
Au
.
gus
7
t
9
Sep 2
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
.
tem
7
ber
9
2
Oct
.
obe
7
r
9
No 2
ve .
mb 8
er 3
De 2
ce .
mb 8
er 3
2 2
Jan
0 .
uar
1 8
y
6 3
Source: (Crafted by the team) with reference to information from the Departmental Office
of Statistics and Informatics-Junín-See annexes
As shown in the table in 2014, the price indices are variable and in 2015 the price
remains at an amount of 2.79 soles until the month of October, which varies in the
following months until December, where It has a price of 2.83, maintaining the
same price in the month of January 2016. Thus indicating that prices are
15
continually increasing and this will cause the prices of the Marie company's
products to increase; Since there is an increase in the main input of 0.15 from 2014
to date.
f) Inflation:
Inflation is the sustained and general increase in the price level of goods and
services , measured against stable purchasing power .
The existence of inflation during a period implies a sustained increase (since it
increases as time passes) in the price of goods in general. In order to measure this
increase, different indices are created that measure the average percentage
growth of a basket of goods weighted depending on what you want to measure.
In the case of inflation registered in the interior of the country, the 25 cities where
the CPI is calculated had an increase in prices, especially in Huancavelica
(5.97%), Chachapoyas (5.3%) and Moyobamba (5.28%), whose variations
exceeded the national average, reported the National Institute of Statistics and
Informatics (INEI).
The Consumer Price Index (CPI) at the national level increased 0.46% in the
analysis period. Moquegua and Piura were the departments that reported the
highest increases with 1.19% and 0.94%, respectively. Meanwhile, Puerto
Maldonado and Huancayo experienced the largest declines, equal to 0.08% and
0.10% each.
INFLATION IN HUANCAYO
JANUARY 2016
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
GENERAL INDEX 122.09%
The general inflation at the Huancayo level shown is 122.09%, while the
monthly variation for January of this year is 0.58%, the annual variation from
February 2015 to January of this year is 2.58%, leaving an accumulated
variation of July 2015 to January 2016 with a percentage of 2.58.
17
a drop in the image of the current government is observed since there is
uncertainty about a possible unstable political economy.
Tax rules, As we have seen previously in economic factors, the tax policy of
a country is a very important factor when it comes to the company and has
to be taken into account by it.
Labor standards: workers' rights, compensation for dismissal, working
hours, vacation days, in short, all aspects that regulate the company's
relationship with employees.
Organizations spend a lot of time and money to comply with government
regulations. But the effects of these regulations go beyond time and money,
they restrict the options available and in many cases cause some
businesses to be incomplete.
Within the competitive sector we can observe that there are many
companies that are immersed in this business, but there are few that
provide quality service to the target audience.
Table No. 12
RUC: 20517732339
MARIE SAC COOKIE Weekly production: 16698 Kg
FACTORY Company Type: Closed public limited
company
Legal Address: Huaycha Highway 635 s/n -
Mito
District/City: Myth
Province: Concepción
Department: Junín
Product name: Condesa la traditional
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
cookies, the first and original cookie
Legal address: Avenida República De
JOSE PATARO SCRL Uruguay, 447
FACTORY Company type: SCRL
Weekly production: 4000Kg
District: San Carlos
Province: Huancayo
Department: Junín
Tel. (064)23-1731
RUC: 20485848704
Weekly production: 3200Kg
CASTRO EIRL Company Type: Individual Limited Liability
COOKIE FACTORY Company
Activities Start Date: 09 / February / 2001
Legal Address: Jr. Parra del Riego No. 162
Int. b
District/City: El Tambo
Province: Huancayo
Department: Junín
RUC: 10198575378
804
District: Chilca
Province: Huancayo
19
Department: Junín
RUC:20100093830
Avenue #1050
District: La Victoria
Province: Lima
Department: Lima
a) Products
Regarding the variety of products, the cookies produced are the following.
Table N°13
PRODUCTS OFFERED
Compared to competitors, Marie cookies have a reduced variety of cookies, considering the
variety of FABRICA JOSE PATARO SCRL offering greater variety and integrals in a wide
diversity of cookies.
21
b) Prices
Another important factor to determine is the price, since our main product is the
flour for making cookies.
Table No. 14
crackers
FACTORY
SCRL FACTORY
COOKIE
FACTORY
Table No. 15
COMPETITORS BY INFRASTRUCTURE
Companies x INFRASTRUCTURE
COOKIE 5 10 15 parquet 18
FACTORY
JOSE
SCRL
FACTORY
CASTRO
EIRL
23
COOKIE 3 5 14 cement 15
FACTORY floor
Regarding the infrastructure, we can see that almost all of them have similar
characteristics, be it the number of chairs and spotlights, and all with the same
specific lighting for the different areas of each environment.
d) Staff
Regarding the service staff, the most important thing is customer service, time
and waiting according to the number of clients to serve.
Table No. 17
Company STAFF
in kitchen
Y 25 and
helpful.
SCRL attention
FACTOR
Y
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
10
COOKIE
FACTOR 15
25
Chart No. 7
Chart No. 8
Here we see a worker placing the dough into the cookie embosser.
27
c) Tunnel Kiln:
As its name indicates, its special construction is in the form of a tunnel, where
the load travels from one end of the oven to the other on a conveyor belt. As
the food advances inside the Tunnel oven, it undergoes a series of
transformations required according to the needs of the process and the quality
specifications of the product. The Tunnel Kiln has features of large loading
capacity and easy to operate. It is suitable for dehydrating vegetables, drying
fruits and all kinds of materials that need a long drying and calcining time. The
Tunnel Oven is an oven model that incorporates the most modern heating
techniques. These ovens are easy to use and low maintenance, which
guarantees the absence of problems during their long operational life. These
ovens are designed to cover any manufacturing need in the baking and pastry
industries. Very suitable for products such as bread, sliced bread, toast,
biscuits, croissants and cookies.
Chart No. 9
29
c) Bakery Regulations:
Table No. 5
GENERAL CONDITIONS:
The facilities must be maintained in a good state of conservation and hygiene. The materials used in the
construction of environments where food is handled must be resistant to corrosion, the surfaces must be smooth,
easy to clean and disinfect in such a way that they do not transmit any undesirable substances to the food.
Establishments must have an adequate and effective system for evacuating smoke and gases from the process.
The facilities must be free of insects, and must have devices that prevent their entry, such as insect repellents,
traps, mosquito nets, among others useful for this purpose. Establishments, in areas or environments where food
operations are carried out, must have:
• Floors made of waterproof material, without cracks and easy to clean and disinfect. They must have a sufficient
slope so that liquids drain into the drains to facilitate washing.
• Walls made of waterproof material, light in color, smooth, without cracks, easy to clean and disinfect. They will be
kept in a good state of conservation and hygiene. The angles between the walls and the floor should be curved
(half-round type) to facilitate cleaning.
• Ceilings that prevent the accumulation of dirt and are easy to clean.
• Windows that are easy to clean and disinfect, provided with means that prevent the entry of insects and other
animals. Sanitary Standard for the Manufacture, Preparation and Sale of Baking, Cookies and Pastry Products
• Smooth surface, waterproof doors with hermetic closure in the production area.
• Passages with a width that allows the fluid movement of personnel and equipment.
PARTICULAR CONDITIONS:
Staff:
1) It is a general rule for all staff to use face masks, and a hat or net to cover their hair.
2) Hand washing is mandatory before entering the preparation area.
3) It is mandatory to wash containers and other preparation utensils at least twice a day and leave the
work areas clean and disinfected according to established procedures (and from here you can learn
many things, such as what materials can be used to clean and how to clean the ovens. , utensils, etc.
31
You could also set standards or rules for the purchase of raw materials that include
taking care of the quality or specific characteristics of each ingredient.
how they must respect the recipes and their industrial secret
There are many aspects of production that could be controlled through a standard
or rule; In the administrative matter you could set rules for punctuality of the
personnel, what happens if the personnel is absent or arrives late, how the
warehouse of raw materials is controlled or how the warehouse of finished
products is controlled.
d) INDECOPI
The Consumer Code establishes standards for the protection and defense of
consumers, determining those legal relationships that would be included within its
scope of application. Thus, article III of the Preliminary Title establishes that a
budget for the application of the regulations on Consumer Protection is the
existence of a “consumer relationship” , understood as that relationship through
which a consumer acquires a product. or contracts a service with a provider, in
exchange for economic consideration.
Now, it is necessary to define what is meant by “consumer” , since according to
Article IV of the Preliminary Title of the Consumer Code, consumers are
considered to be natural or legal persons who use or enjoy products or services as
final recipients for their own benefit, acting in a sphere outside their professional or
business activity. Thus, at this first level of analysis, those who acquire a product or
service that is intended for the development of activities that directly affect the
development or direction of the acquirer's business activities will not be considered
consumers .
Now, on the other hand, section 1.2 of article IV of the Consumer Code contains an
exception for the case of those people who acquire a product or service intended
for their economic activities, which takes us to a second level of analysis, in which
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
must be verified if said people qualify as “ microentrepreneurs” . In this regard, the
INDECOPI jurisprudence has indicated that in the event that a person contracts a
service in the scope of a business or economic activity, - and, therefore, the
assumption contained in section 1.1 of article IV of the Consumer Code -, it will be
necessary to analyze whether or not you qualify as a consumer because you are a
microentrepreneur. After that, it will be necessary to analyze whether or not the
contracted product corresponds to the acquirer's “line of business” and,
furthermore, whether or not there is “information asymmetry” between the parties
involved in the consumer relationship.
In this way, the second level of analysis of the quality of “consumer”
proposed by the Consumer Code, establishes as the first requirement to access
said category, that the complainant be a microentrepreneur. Likewise, once this
condition is verified, the second and third requirements can be analyzed
respectively, referring to the complainant's line of business and the possible
existence of information asymmetry between supplier and consumer.
In this regard, regarding the requirement to contract a service outside the “line
of business”, it is worth mentioning that the jurisprudence issued by INDECOPI
maintains that the products or services related to the “line of business” are those
inherent to the economic activity of the microentrepreneur, that is, they are
absolutely essential for the development of their activities, such as:
33
information asymmetry, which according to INDECOPI is presumed, so the The
evidentiary burden of disproving this is reversed, and it is up to the defendant to
prove the non-existence of the “information asymmetry” between the supplier and
the consumer.
In conclusion , in accordance with the regulations contained in the Consumer
Code and the jurisprudential development of the Competition Defense Chamber
No. 2 of the INDECOPI Court, natural or legal persons who use or enjoy products
or products as final recipients qualify as consumers. services for their own benefit,
acting in a sphere outside their professional or business activity. Likewise, if the
person has contracted the service within the framework of their economic or
business activity, those who meet the following requirements are considered
consumers:
In Huancayo we do not find many entities from where we can obtain wheat
flour.
Suppliers Flours
Of the Jr. Omar Yali No. 359 B
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
Flour
Huancayo - Junin
- INDUSTRIAL FLOURS
Our flours are specially designed to meet the different needs of baking businesses
nationwide.
35
1.2.2.2. Customers
Regarding customers, it is important to describe some of the most
outstanding characteristics. These characteristics could be
investigated with the application of market research in which great
importance was given to the investigation of consumer habits and
expectations of the service, of which The following important data
could be extracted:
Chart No. 10
frecuencia de consumo
30%
25%
20%
30% 30% 30%
15%
10%
10%
5%
0%
0%
cada semana cada quincena 3 veces al mes cada mes otros
40%
35%
30%
25%
20%
15%
10%
5%
0%
dias particulares sabados domingos todo los dias
Chart No. 12
37
preferencia de horario para el
consumo
40%
35%
30%
25%
20%
15%
10%
5%
0%
desayuno(mañana) almuerzo(tarde) cena(noche)
Chart No. 13
Huancayo Box
My bank
Mary Magdalene Cooperative
Ed SME trust
Trust
Municipal savings and credit bank
All of the financial entities mentioned have loans designed for small and
medium-sized businesses. We can say that there are prestigious entities that
could provide credit to companies in the sector.
Chart No. 14
39
Source: Superintendency of Banks and Insurance (SBS)
There are many substitute products for cookies, the main competitors are
salty snacks such as: pastries such as: pies, cakes, kekes, piononos,
cakes, etc.
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
SUBSTITUTE PRODUCTS
EMPANADES
CAKES
Alicorp.
Saint George.
41
5 CARRYING FORCES
THREAT OF NEW ENTRANTS
THE CENTRAL COOKIE COMPANY “MARIE” SAC DOES NOT HAVE A THREAT OF NEW COMPETITORS BECAUSE IT HAS
DEVELOPED BARRIERS SUCH AS: THE ECONOMY OF ACCESS TO GOOD DISTRIBUTION CHANNELS.
THERE ARE COMPANIES THAT HOLD SIGNIFICANT PARTICIPATIONS, SUCH AS ALICORP SA CON (VICTORIA Y FÉNIX) AND SAN
JORGE CON (SAN JORGE Y GALLETERÍA DELNORTE). BRANDS PROMOTE THEIR PRODUCTS AND NEW LAUNCHES. ALL MAINTAIN
AN ACCESSIBLE AND STANDARD PRICE TO THE PUBLIC
THE THREAT OF THESE SUBSTITUTE PRODUCTS IS DUE TO THE LITTLE COOKIE CONSUMER'S LOYALTY TO THE BRANDS
AND PRODUCTS, LA, CHIZITOS ETC, AS WELL AS CANDY, CANDY, CHEWS, GUMS, CHOCOLATES, THE THREAT OF THESE
SUBSTITUTE PRODUCTS IS DUE TO THE LITTLE COOKIE CONSUMER LOYALTY WITH BRANDS AND PRODUCTS,
IMPULSE BUYING AND THEIR PROXIMITY OF SUBSTITUTE PRODUCTS IN MARKETING PLACES. THERE ARE
MANY SUBSTITUTE PRODUCTS FOR COOKIES, THE MAIN COMPETITORS ARE SALTY SNACKS SUCH AS:
FRIES, PEANUTS, CHIFLES, TORTILLAS, CHIZITOS ETC, AS WELL AS CANDY, CANDY, CHEWS, GUMS,
CHOCOLATES, CEREAL BARS AND PASTRY SUCH AS: PAYS, CAKES, KEKITOS, PIONONOS, CAKES...
CEREAL AND PASTRY BARS SUCH AS: PAYS, CAKES, KEKITOS, PIONONOS, CAKES.
1.2.3. Analysis of Functional and Linear Organization Chart
“Central Galletas Marie SAC” has a functional organization that determines the
determines that the functional organization does not comply with the principle
of unity of command.
bosses. Each supervisor or boss only supervises the workers in matters within
their competence. When faced with a problematic situation, workers must turn
intermediate steps with group leaders, whose attribution would be limited only
breakdown.
WEAKNESSES OPPORTUNITIES
There is no good organization. Expanding the sale of products
Lack of advertising. nationwide.
Poor organization and leadership. Expand our business portfolio.
Lack of knowledge of company There are not many companies
constitution. that are dedicated to selling this
Not having good sales agents. product.
Table N°13
1
PRODUCTS OFFERED
PRODUCTS Others
refined Big
flour Medium
COOKIE
FACTORY
wheat
flour
and drinks
1.2.6.2. Price
3
Another important factor to determine is the price, since our main
product is the flour for making cookies.
Table No. 14
crackers
SCRL FACTORY
As you can see, different companies vary their prices as others have more
variety.
1.2.6.3. Square
Regarding the infrastructure and premises, we will evaluate the
environments and premises, condition and hygiene, in satisfaction of the
product preferences.
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
Table No. 15
COMPETITORS BY INFRASTRUCTURE
Companies x INFRASTRUCTURE
COOKIE 5 10 15 parquet 18
FACTORY
JOSE
SCRL
FACTORY
CASTRO
EIRL 3 5 14 15
COOKIE cement
FACTORY floor
Regarding the infrastructure, we can see that almost all of them have similar
characteristics, be it the number of chairs and spotlights, and all with the same
specific lighting for the different areas of each environment.
1.2.6.4. Staff
5
Regarding the service staff, the most important thing is customer service, time
and waiting according to the number of clients to serve.
Table No. 17
Company STAFF
staff in kitchen
Y 25 pants and
helpful.
FACTOR
10
FACTOR 15
Statement of income
The Table shows the income statement, which, to arrive at the
Net Profit, calculates profit before taxes minus the tax, plus the
total for each year .
Board :
Sales S/. 1,654,583 S/. 1,737,313 S/. 1,824,178 S/. 1,915,387 S/. 2,011,157
Sales cost S/. 1,243,243 S/. 1,305,590 S/. 1,370,870 S/. 1,439,413 S/. 1,511,384
Gross margin S/. 411,340 S/. 431,722 S/. 453,308 S/. 475,974 S/. 499,773
Bills
Administrative S/. 195,525 S/. 195,525 S/. 195,525 S/. 195,525 S/. 195,525
7
Selling expenses S/. 32,360 S/. 33,978 S/. 33,978 S/. 35,677 S/. 37,461
Depreciation S/. 3,614 S/. 3,614 S/. 3,614 S/. 3,614 S/. 3,614
UAI S/. 169,841 S/. 190,760 S/. 214,716 S/. 241,158 S/. 263,173
Tax (28%) S/. 47,556 S/. 53,413 S/. 60,121 S/. 67,524 S/. 73,688
net profit S/. 188,469 S/. 206,840 S/. 227,563 S/. 250,249 S/. 269,931
Preparation: Own
1.2.8.
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
9
2.1 Goals
2.1.1 General objective
To be the best company that creates traditional water cookies nationwide,
with the possibility of attracting foreign customers and expanding
markets, greater exposure of the product and always maintaining a fair
price.
2.1.2 Specific objectives
Position itself as a company that guarantees to supply good quality products
at the best price.
Focus efforts on research and product development to satisfy our potential
consumers in a serious, competitive and innovative way.
Increase participation in the national market by 10% within 5 years
2.2 Company Competitiveness
Within the competitive sector we can observe that there are many
companies that are immersed in this business, but there are few that provide
quality service to the target audience.
11
TOTAL HUANCAYO THE DAM CHILCA
010 53 429 28
8 0 1
75 39 0
63 3 00 20
473 1 29 73
161 6 72 14
They make a total of 18 20,055 people regardless of age, since we know the
Metropolitan Huancayo, this means that the company has considered consumers
13
time and under favorable circumstances. The best way to penetrate the
mind of another is to be the first to arrive.”
Galletas MARIE is a brand that has maintained its essence of tradition and
quality, but, in addition, it is a current brand, which has adapted to the needs
of consumers and market trends.
We have chosen this concept, since we know that Galletas MARIE is the
only brand of water cookies at the regional level and that we have direct and
indirect competitors that have great differentiation and that have positioned
themselves by being different.
In this way, with the concept proposed for positioning we want to get to the
true meaning: Why does a family, friends, etc. Do you consume water
cookies? Coming to the conclusion, the product is considered a nutritious
food with easy economic access, satisfying the physiological needs of
hunger.
On the other hand, for five years the company has been supporting different
social recovery institutions such as: the group of Alcoholics Anonymous SA,
children's shelters and the women's prison located in the province of
Concepción, thus providing them with financial support.
15
Currently we find five companies dedicated to the production of water cookies,
Galletas Marie's direct competition is the JOSE PATARO SCRL Factory with
the CONDESA brand.
2.5
2.6 Schedule and Budgets
Consolidated Calendar of Activities
2.Diversification of XX
models XX
3.Standardization of XX
production XX
4.Product packaging XX
design XX
1.Put prices within reach XX
PRICE
of the consumer XX
DISTRI 1.Distribution from the
BUTIO company to small and XX XX XX
N medium-sized companies XX XX XX
CION
1.Remodeling of the
XX XX XX XX XX XX XX
INFRASTRUCT
2. Remodeling of the XX XX XX
external view XX XX XX
3. Maintenance of XX XX
company areas XX XX
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
a) Budget
1
SEALERS 4 700.0
SCALES 2 350.0
MIXER 2 8000.0
Transportation 32000.0
Total 46 150.00
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
Table No. 39
Price Activities Budget
PRICE INVESTMENT AMOUNTS TO BE MADE
ACTIVITIES
1ST TRIMESTER 2ND QUARTER 3RD QUARTER 4TH QUARTER
JAN FEB SEA APR MAY JUN JUL AUG SET OCT NOV DEC
Sealers 800.0
3
Discounts 100. 100.0 100. 100.0 100. 100.0 100. 100.0 100.0
0 0 0 0
Total 1 900.0
CONCLUSIONS
The company “Central Galletas Marie” SAC shows deficiencies in the area of
cleanliness and sanitation, which does not allow it to reach an optimal level of
production due to the large losses that occur. An advantage of the company is that
it has its own premises, which allows it to have extra benefits and cover some
imbalances that may occur in production (repair of machinery, unforeseen
payments, etc.) The sale price of the cookies “Central Galletas Marie” SAC It is
average for the sector, thereby showing its competitiveness and meeting market
demands. Products made in advance (orders) generate more confidence in
workers. Thus they no longer live in the certainty of whether or not there will be
income in the company to pay the workers. Trust, the human factor, is an important
pillar for the growth of a business. Like any company, it requires that its structure
be planned and with the right personnel, since being a production and risk activity,
it requires qualified labor. Planning and control are essential in this company to be
efficient and competitive. Therefore, like any company, it must seek to ensure that
marginal revenue is equal to marginal cost and thus profits would be maximized.
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
RECOMMENDATIONS
The location of the company (in a purely commercial area) could be a potential to
obtain more benefits, such as investing in improving the institutional image,
painting of the premises and lighting of the external part. As we mentioned in the
hypothesis, training for better management of the cleaning area would allow the
company to fruitfully increase its demand. The additional income that would be
obtained can be invested in advertising, or in incentives for workers. Different
training for the personnel who work in the company with the aim of improving the
efficiency of human capital, this will allow better customer treatment. Seek product
differentiation, give it added value that distinguishes itself from the rest of the
market. This will allow you to gain an advantage over other companies. For
example: offers, raffles, promotions, etc. Make more agreements with institutions,
whether educational, mining, agricultural, etc. In order to increase the income and
profits of the company.
The company “Central Galletas Marie” SAC It must implement better control in the
area of cleanliness, of the materials used for production and thus be able to reduce
expenses and remain competitive in the market. Improve trust between different
levels of the company, workers and the employer. Provide talks, fellowship
meetings and other various strategies that allow this union and truly consolidate as
a company, a place where work conditions are the best. Finally, an administration
and control system must be implemented within the company, for the best
management of all its resources. Implement a computer system to have an exact
notion of how much income and expenses there are at a given time.
1
ANNEXES
CENTRAL GALLETAS MARIE S.A.C PLAN DE
CE MARKETING
NTRAL GALLETAS MARIE S.A.C
Administrative collaborators
Administrative collaborators