Essentials of Generative AI, Prompt

Engineering, and ChatGPT

Advanced ChatGPT
 Learning Objectives

By the end of this lesson, you will be able to:

Apply advanced applications of ChatGPT in NLP and ML, covering tasks like text
classification, sentiment analysis, and language translation

Evaluate data-centric AI approaches for optimizing GenAI

Discuss multimodal ChatGPT and its applications

Explore innovative AI techniques and technologies that complement ChatGPT

Advanced Applications of ChatGPT
 Advanced Applications of ChatGPT

Language translation and multilingual support

• Leveraging ChatGPT's language capabilities for accurate language translation

across multiple languages
• Facilitating communication and breaking down language barriers in multilingual
contexts

Text generation and content creation

• Using ChatGPT to generate creative and engaging text content for various
purposes, such as marketing, storytelling, or content generation
• Leveraging its language generation capabilities to automate content creation
processes
 Advanced Applications of ChatGPT

ChatGPT showcases advanced capabilities in Natural Language Processing (NLP) and Machine
Learning (ML), enabling a wide range of applications.

Chatbots and virtual assistants

• Harnessing ChatGPT to create interactive and intelligent chatbots and virtual

assistants
• Enabling natural language understanding, response generation, and context-aware
conversations

Information extraction and knowledge graphs

• Utilizing ChatGPT for information extraction to extract structured data from

unstructured text
• Building knowledge graphs and organizing information for efficient data analysis
and retrieval
 Advanced Applications of ChatGPT

Sentiment analysis and opinion mining

• Applying ChatGPT for sentiment analysis to understand and analyze opinions

and emotions expressed in text
• Enabling organizations to gauge public sentiment, evaluate customer feedback,
and monitor brand reputation

Language understanding and intent recognition

• Harnessing ChatGPT's language understanding abilities to interpret user

queries and extract intents
• Supporting tasks such as intent recognition, user query classification, and
context-aware interactions
Demonstrations of Tasks with ChatGPT
 Text Classification

Demonstration: Showcasing how ChatGPT can accurately classify text into predefined categories

User
 Sentiment Analysis

Demonstration: A positive movie review is provided to ChatGPT for sentiment analysis.

User
 Language Translation

Demonstration: Demonstrating language translation with the help of ChatGPT

User
Group Activity
 Group Activity: Sentiment Analysis Challenge

1. Split into your assigned small groups.

2. Together, select any product from an online store.
3. Find one positive, one negative, and one neutral review for that product.
4. Write a command to analyze the sentiment of the three reviews.
5. Review the analysis outcomes with your group.
6. Return to the main Zoom session to share your results and the command you
created.

Remember: Your aim is to understand the capabilities of ChatGPT to perform

sentiment analysis on each review.
Use Case: ChatGPT
 ChatGPT for Customer Support Automation

Objective

To automate and enhance customer support processes using ChatGPT

Implementation

• Implemented ChatGPT as a chatbot for the customer support platform

• The chatbot was trained on a large dataset of customer queries and responses to understand
and generate accurate responses.
• Advanced NLP techniques were utilized to improve the chatbot's language understanding and
response generation capabilities.
• The chatbot was integrated with the company's website and messaging platforms to provide
real-time assistance to customers.
 ChatGPT for Customer Support Automation

Outcomes

• Improved customer experience: The chatbot provided instant responses and round-the-clock
support, enhancing the overall customer experience.
• Reduced workload: The chatbot handled many customer queries, reducing the workload on
customer support agents.
• Cost savings: With the implementation of the chatbot, XYZ Corporation achieved cost savings by
optimizing resource allocation and minimizing the need for additional support staff.
• Increased efficiency: Automating customer support processes resulted in faster response times,
improving the efficiency of query resolution.
• Scalability: ChatGPT's flexibility allowed XYZ Corporation to scale its customer support operations
without compromising quality.
Multimodal ChatGPT: Extending Conversations Beyond Text
 Multimodal ChatGPT

Multimodal ChatGPT refers to an advanced version of the ChatGPT model that goes beyond processing
and generating text-based conversations.

It extends the capabilities of the traditional ChatGPT, which is primarily focused on natural
language understanding and generation, by incorporating multiple modalities, such as images,
videos, audio, and more.
 Multimodal ChatGPT

The features of multimodal ChatGPT are given below:

• Integration of multiple modalities: Combines text, images, videos, audio, and more to
understand and generate responses
• Enhanced context awareness: Utilizes visual and auditory cues to provide more
comprehensive and accurate answers
• Dynamic and interactive responses: Enables a more natural and human-like conversation
experience
• Image captioning: Describes images using natural language
• Video analysis: Extracts information from video content and responds accordingly
• Virtual assistants: Offers image-based responses for enhanced assistance
Multimodal ChatGPT: Applications

Healthcare

Application: Medical image analysis and reporting

Description:
• It can assist radiologists and healthcare professionals in analyzing
medical images (X-rays, MRIs) by generating natural language
descriptions of the images.
• It can help in identifying abnormalities, providing context-rich
reports, and supporting faster and more accurate diagnoses.
Multimodal ChatGPT: Applications

E-commerce

Application: Visual product search and recommendation

Description:
• It can be integrated into e-commerce platforms to allow users to
perform visual product searches.
• Users can upload images of products they desire, and the model
can generate text-based product recommendations based on visual
inputs, improving the shopping experience and increasing sales.
Multimodal ChatGPT: Applications

Education

Application: Interactive educational content delivery

Description:
• It can act as an interactive virtual tutor, delivering educational
content with text, images, and audio.
• It can adapt its responses based on the student's engagement,
making learning more engaging, personalized, and effective.
Multimodal ChatGPT: Applications

Automotive

Application: Multimodal human-machine interaction in vehicles

Description:
• It can be utilized in the automotive industry to enable more natural
and interactive human-machine interfaces within vehicles.
• It can process voice commands, analyze visual inputs from cameras,
and respond with informative instructions or assistance.
Data-Centric AI for Optimizing Generative AI
 Data-Centric AI for Optimizing GenAI

Data-centric AI refers to an approach in which data plays a central role in optimizing and
improving the performance of generative AI (GenAI) models.

• It focuses on leveraging high-quality and diverse

datasets to train and fine-tune AI models, enabling
them to generate more accurate and relevant
outputs.
• The data-centric approach recognizes that the
quality and quantity of data directly impact the
performance of AI models.
 Data-Centric AI for Optimizing GenAI: Steps

Data collection

Continuous data Data preprocessing

monitoring and
updates

Data quality Data augmentation

assurance

Data labeling
 Data-Centric AI for Optimizing GenAI: Steps

Gathering comprehensive and diverse datasets that cover a wide range

Data collection
of relevant scenarios and use cases

Cleaning, filtering, and transforming raw data to remove noise, handle

Data preprocessing
missing values, and ensure consistency

Enhancing the dataset by adding synthetic or modified data instances

Data augmentation
to increase its size, diversity, and representativeness
 Data-Centric AI for Optimizing GenAI: Steps

Assigning appropriate labels or annotations to the data instances,

Data labeling
facilitating supervised learning, and enabling the training of AI models

Data quality Ensuring the quality and reliability of the data by performing rigorous
assurance validation, verification, and error-checking processes

Continuous data
Monitoring data quality, relevancy, and bias regularly to ensure the AI
monitoring and
models are trained on the most up-to-date and accurate data
updates
 Importance of Data-Centric Approaches in AI Development

Accurate and reliable models

Data-centric approaches prioritize high-quality data to train
accurate and reliable AI models.

Importance Generalization and robustness

Diverse data enables AI models to generalize well and
perform effectively in various scenarios.

Bias mitigation and fairness

Data-centric approaches focus on identifying and mitigating
biases, ensuring fairness in AI systems.
 Importance of Data-Centric Approaches in AI Development

Real-world relevance
Data-centric AI impresses audiences and adds a unique
zing to presentations.

Transparency and accountability

Importance
Data-driven insights enhance presentations with
improved transparency and accountability.

Adaptability and scalability

Data-centric AI is incorporated for audience engagement
and scalability in presentations.
AI Techniques and Technologies for Innovation
 AI Techniques and Technologies for Innovation

• AI techniques and technologies drive innovation across

industries.
Artificial Intelligence (AI)
• Deep learning, reinforcement learning, transfer learning, NLP,
encompasses a range of
computer vision, and explainable AI are key AI techniques and
techniques and technologies that
technologies.
drive innovation across various
industries.
• These techniques enable machines to learn, reason, and adapt
to new situations.
 AI Techniques and Technologies for Innovation

• AI empowers businesses to develop intelligent systems,

automate processes, and gain insights from data.
Artificial Intelligence (AI)
encompasses a range of
• Industries such as healthcare, finance, manufacturing, and
techniques and technologies
transportation benefit from AI-driven innovations.
that drive innovation across
various industries.
• AI advancements enhance productivity, address complex
challenges, and create new possibilities for society.
 Key Takeaways

ChatGPT showcases advanced capabilities in Natural Language

Processing (NLP) and Machine Learning (ML), enabling a wide range of
applications.

Sentiment analysis and opinion mining are some of the applications of

ChatGPT.

Multimodal ChatGPT refers to an advanced version of the ChatGPT

model that goes beyond processing and generating text-based
conversations.
Knowledge Check
Knowledge
Check
Which application of ChatGPT involves interpreting user queries and extracting intents?
1

A. Information extraction and knowledge graphs

B. Language translation and multilingual support

C. Text generation and content creation

D. Language understanding and intent recognition

 Knowledge
Check
Which application of ChatGPT involves interpreting user queries and extracting intents?
1

A. Information extraction and knowledge graphs

B. Language translation and multilingual support

C. Text generation and content creation

D. Language understanding and intent recognition

The correct answer is D

Language understanding and intent recognition utilize ChatGPT's abilities to interpret user queries
and extract intents for effective communication.
Knowledge
Check Which application of ChatGPT enables the extraction of structured data from
2 unstructured text?

A. Chatbots and virtual assistants

B. Information extraction and knowledge graphs

C. Language translation and multilingual support

D. Sentiment analysis and opinion mining

 Knowledge
Check Which application of ChatGPT enables the extraction of structured data from
2 unstructured text?

A. Chatbots and virtual assistants

B. Information extraction and knowledge graphs

C. Language translation and multilingual support

D. Sentiment analysis and opinion mining

The correct answer is B

Information extraction and knowledge graphs involve utilizing ChatGPT to extract structured data
from unstructured text, enabling efficient data analysis and retrieval.
Knowledge
Check
What valuable feature does Multimodal ChatGPT offer to enhance e-commerce?
3

A. Medical image analysis

B. Visual product search

C. Interactive content delivery

D. Human-machine interaction
 Knowledge
Check
What valuable feature does Multimodal ChatGPT offer to enhance e-commerce?
3

A. Medical image analysis

B. Visual product search

C. Interactive content delivery

D. Human-machine interaction

The correct answer is B

Multimodal ChatGPT enhances e-commerce with visual product search. It generates text-based
recommendations from user-uploaded images, boosting sales and shopping experience.
Thank You!