KONE MONOSPACE

Fault Diagnostic Guide

7 segment displays

User interface buttons

Information LEDs
(see below for description)

Door opening/
Landing call
inhibit switches

Recall Drive Up & Down Buttons

Load Weighing
Device Gain & Offset
Adjustment potentiometers
 LCE LOP-CB INDICATOR S TATUS , WHEN LIFT IS S TATIONAR Y AND POWERED ON.

LE D Fu nc tio n Nor mal S tatus

EM ERGENCY A LA RM Alarm push button operated OFF
LIFT IN FA ULT There is a current fau lt with the system OFF
CPU RUNNING CPU is working OK BLI N KI N G
INSPECTION Car top inspection is ON OFF
RESCUE DRIVE Controller recall is ON (270) OFF
CAR COMM’S OK Co mmunicat ion with car OK ON
SHAFT COMM’S OK Co mmunicat ion with shaft OK ON
+24V CONTROLLER OK +24V DC Control voltage is OK ON

+24V CAR & SHAFT OK +24V DC Car and shaft voltage OK ON

SPEED > 0.1 m/s LED ON when speed accelerates to >0.1 m/s ON/O FF
LED OFF when speed decelerates to <0.3 m/s
START PERMIT LED ON to prove back makers (201:1, 201:2, 204) LED ON/O FF
ON when running
MAIN CONTA CTOR CPU output to Main contactor ON/O FF
SHAFT DOOR CONTA CT Shaft doors are closed ON/O FF

CAR DOOR CONTA CT Car doors are closed ON/O FF

CLOSE DOOR COMMAND CPU output to Close the doors ON/O FF

DRIVE NEED Request to drive ON/O FF

V3F OK Drive is OK and ready ON
SAFETY INPUT Safety chain OK ON
OPEN DOOR COMMAND CPU output to Open the doors ON/O FF

PHOTOCELL Photocell is activated ON/O FF

OPEN BUTTON Door open button is activated ON/O FF
CLOSE FORCE LIMITER Closing force limiter is activated OFF
DRIVE UP CPU outputs drive UP co mmand to V3F ON/O FF
77:U Top floor deceleration activated ON/O FF
61:U Car is near floor level (+10mm…-140mm) ON/O FF
30 Car is in front door zone ON/O FF
B30 Car is in rear door zone ON/O FF
61:N Car is near floor level (-10mm…+140mm) ON/O FF
77:N Bottom floor deceleration activated ON/O FF
77:S Car is in a terminal floor area (if fitted) ON/O FF
DRIVE DOW N CPU outputs drive DOWN co mmand to V3F ON/O FF
INHIBIT DOOR OPEN Door open command inhibited OFF
INHIBIT LANDING CA LLS Landing calls inhib ited OFF

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KONE MONOSPACE Fault Diagnostic Guide
 FAULT DIAGNOSTICS

There is one fault log that can be accessed by the User Interface. The CPU contains a fault log which
may be accessed with the user interface tool; follow the procedure below to access the fault log.

1. Press MENU until the letter E appears in the menu display.

2. Press SELECT/ACCEPT to enter menu E. The number 1 appears in the sub-menu.

3. Press SELECT/ACCEPT to enter sub-menu 1, FAULT HISTORY.

4. The sub-menu and value displays now flash information alternating between a 2 digit and a 4 digit
number. The 2-digit number refers to the fault position in the fault stack, 01 being the latest fault. The
4 digit number gives the code of the fault stored at that location (see TABLE OF FAULT CODES).

5. To step through the fault stack use the arrow keys.

6. To exit the FAULT HISTORY press MENU. This returns the value in the sub-menu display to 1.

Press MENU again to clear the sub-menu display.

Note: If the lift is in a fault state the display will show the current fault code. The fault will have to be
cleared or the system reset before the access is allowed into the fault history.

Erasing the Fault Log

Sometimes a particular fault sequence may become difficult to follow. In such cases it may be
advisable to clear the fault history prior to putting the lift into service. The fault history may be erased
by using the User Interface tool with the following procedure.

1. Press MENU until the letter E appears in the menu display.

2. Press SELECT/ACCEPT to enter menu E. The number 1 appears in the sub-menu.

3. Scroll the sub-menu using the arrow buttons until the number 2 appears on the sub-menu display.

4. Press SELECT/ACCEPT. The display shows a flashing 0.

5. Press the ARROWS to change the 0 to a 1.

6. Press SELECT/ACCEPT to clear the Fault History.

7. To exit the Fault History press MENU twice.

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KONE MONOSPACE Fault Diagnostic Guide
 Fault Codes

CODE DESCRIPTION P OSSIBLE CAUSE

00 01 Drive time supervision elapsed Lift not moving, 30/B30 switches stuck,
magnets missing
00 04 3 unsuccessful synchronization System did not see information from 77:U/N,
attempts 61:U/N or 30 switches, on 3 successive
synchronization attempts
00 07 Front (30) or rear (B30) door zone Switches 30 or B30 did not change states when
switch stuck lift moved from floor zone
00 14 Door zone supervisory circuit not Either 486, 443:1 or 443:2 contactors have not
released dropped on 2 successive drives
00 15 Door zone supervisory circuit not Either 486, 443:1 or 443:2 contactors have not
energised energised on 2 successive drives
00 21 Safety circuit open Safety input 1 is open
00 22 Landing door opened during drive Safety input 3 is open during drive mode
00 23 Car door opened during drive Safety input 2 is open during drive mode
00 25 Start permit fault Main contactors have not dropped after
stopping
00 26 Fault in drive system Drive is faulty preventing starting
00 39 CPU bypass button (77) stuck 77U or 77N bypass buttons on CPU are stuck
00 42 Car light supervision Car light voltage is missing
00 44 Doors failed to close Doors have closed but car or landing door
contacts have not made
00 48 Reopen device active longer than 1 Photo cell or door open button stuck
min.
00 51 Start failed 5 unsuccessful attempts to start
00 52 77:U and 77:N active Both top and bottom deceleration switches are
simultaneously on at the same time
00 58 Non drive time out Lift has a drive command for 100 seconds but
does not move
00 60 V3F-16ES pick-up missing Drive pick- up output faulty
00 71 Door zone (30) magnet missing 30 or B30 magnet miss ing
00 72 61:U stuck 61:U switch is stuck on
00 73 61:N m issing 61:U switch fault or magnet missing
00 74 61:N stuck 61:N switch is stuck on
00 75 61:U missing 61:N switch fault or magnet missing
00 76 Door zone supervision circuit not 486, 443:1 or 443:2 have not dropped during
released travel
00 77 Door open limit not activated Door open limit fault
00 78 Stuck car call At least 1 car call button stuck on
00 79 Stuck landing call At least 1 landing call button stuck

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KONE MONOSPACE Fault Diagnostic Guide
CODE DESCRIPTION P OSSIBLE CAUSE
00 82 Door zone supervision circuit not 486, 443:1 or 443:2 have not energised during
energised drive
00 83 Position lost Lift position in software and shaft informa tion do
not match
00 84 Door open limit continuously Door open limit is stuck on
activated
01 01 Drive on stop Drive detects a fault and stops the lift
01 02 Motor (RMS) over-current Over -curre nt in the motor
01 03 Bra king resistor fault Brake resistor faulty or missing
01 04 Motor too hot Motor too hot, or thermistors faulty
01 05 AC voltage fault Supply voltage low or phase missing
01 06 Inverter fault 01 03 or 01 04 drive fault detected
01 07 Loa d-weighing (L WD) fault LW D requires adjustment
01 08 Speed error Speed reference differs from feedback
01 09 Position lost Drive absolute position error
01 10 Transistor stack is too hot Drive too hot or thermistors faulty
01 11 61:N is detected below 61:U Switches fitted wrong
01 12 61:U/N overlap too small Switches or magnets fitted wrong
01 13 Synchronise switch (77:U/N/S) error 77 switches or magnets incorrect
01 14 Floors too close Pos ition of magnets could be wrong
01 15 Scaling error Setup drive error, retry
01 45 EBD device failed EBD device faulty or missing
01 46 EBD battery failed EBD battery empty or missing
01 69 Battery Failed Replace Battery on the car top
11 01 Car top cross connection board Faulty board, connection or fuse blown
failed
12 01 A side COP 1st extension board Faulty board, connection or fuse blown
failed
12 02 A side COP 2nd extension board Faulty board, connection or fuse blown
failed
12 03 A side COP 3rd extension board Faulty board, connection or fuse blown
failed
13 01 A side COP board failed Faulty board, connection or fuse blown
st
14 01 A side 1 floor control board failed Nodes missing, wrong or serial loop broken
nd
14 02 A side 2 floor control board failed Nodes missing, wrong or serial loop broken
14 03 A side 3rd floor control board failed Nodes missing, wrong or serial loop broken
14 nn A side nn floor control board failed Nodes missing, wrong or serial loop broken
st
15 01 A side 1 floor control option board Nodes missing, wrong or serial loop broken
failed

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KONE MONOSPACE Fault Diagnostic Guide
CODE DESCRIPTION P OSSIBLE CAUSE
nd
15 02 A side 2 floor control option board Nodes missing, wrong or serial loop broken
failed
15 03 A side 3rd floor control option board Nodes missing, wrong or serial loop broken
failed
15 nn A side nn floor control option board Nodes missing, wrong or serial loop broken
failed
16 01 Gate way board failed Faulty board, connection or fuse blown
st
17 01 A side 1 option board failed Board or wiring faulty, board missing or rotary
switch set wrong
17 02 A side 2nd option board failed Board or wiring faulty, board missing or rotary
switch set wrong
17 03 A side 3rd option board failed Board or wiring faulty, board missing or rotary
switch set wrong
17 nn A side nn option board failed Board or wiring faulty, board missing or rotary
switch set wrong
22 01 B side COP 1st extension board Faulty board, connection or fuse blown
failed
22 02 B side COP 2nd extension board Faulty board, connection or fuse blown
failed
22 03 B side COP 3rd extension board Faulty board, connection or fuse blown
failed
23 01 B side COP board failed Faulty board, connection or fuse blown
24 01 B side 1st floor control board failed Nodes missing, wrong or serial loop broken
24 02 B side 2nd floor control board failed Nodes missing, wrong or serial loop broken
24 03 B side 3rd floor control board failed Nodes missing, wrong or serial loop broken
24 nn B side nn floor control board failed Nodes missing, wrong or serial loop broken
st
25 01 B side 1 floor control option board Nodes missing, wrong or serial loop broken
failed
25 02 B side 2nd floor control option board Nodes missing, wrong or serial loop broken
failed
25 03 B side 3rd floor control option board Nodes missing, wrong or serial loop broken
failed
25 nn B side nn floor control option board Nodes missing, wrong or serial loop broken
failed
27 01 B side 1st option board failed Board or wiring faulty, board missing or rotary
switch set wrong
27 02 B side 2nd option board failed Board or wiring faulty, board missing or rotary
switch set wrong
27 03 B side 3rd option board failed Board or wiring faulty, board missing or rotary
switch set wrong
27 nn B side nn option board failed Faulty board, connection or fuse blown

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KONE MONOSPACE Fault Diagnostic Guide