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HUMAN RESOURCE MANAGEMENT Extra 3

This is usually profitable for upcoming managers

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27 views3 pages

HUMAN RESOURCE MANAGEMENT Extra 3

This is usually profitable for upcoming managers

Uploaded by

juice55555wrld
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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UNIVERSITY EXAMINATION 2022/2023

SCHOOL OF BUSINESS AND ECONOMICS


DEPARTMENT OF MANAGEMENT

BBM/BCOM
VIRTUIAL VARSITY

UNIT CODE: BBM3107 UNIT TITLE: HUMAN RESOURCE MANAGEMENT

SAT 19TH AUGUST, 2023 8:00AM MAIN EXAM TIME 2 HOURS

INSTRUCTIONS: ANSWER QUESTION ONE AND ANY OTHER TWO QUESTIONS

QUESTION ONE
a) “Human Resource Management is concerned with obtaining the best possible staff for
an organization and having got them looking after them so that they want to stay and
give their best to their jobs.” In line with the above definition, discuss its main features.
(6 Marks)

b) Explain the main roles of a human resource manager. (6 Marks)

c) In a tabular form, explain the extent to which human resource management is different
from personnel management. (6 Marks)

d) Kikwetu Food and Beverage Production Ltd in your County has decided to develop job
descriptions for her employees. Discuss the uses of such a document.
(6 Marks)

Paper Three Page 1


e) Explain merits and demerits of applying 360-degree performance appraisal system in
public organizations in Kenya. (6 Marks)

QUESTION TWO
The ABZ Company Ltd, an organization you work for as an Operating Manager, prefers
internal to external resourcing of her workforce.
a) What are the likely reasons for the company’s preference? (6 Marks)

b) Elucidate the factors that this company could consider in setting salaries and wages
for her employees. (6 Marks)

c) Explain the role of government in human resource management. (8 Marks)

QUESTION THREE
Mr. Nickson who is a Training Manager of PELT Security Ltd prefers on-the-job training
approach.
a) Explain the basis of Mr. Nickson’s preference. (6 Marks)

b) Describe the methods of training needs assessment applicable to this firm.


(6 Marks)
c) The aim of collective bargaining is, of course, to reach agreement, preferably to the
satisfaction of both parties. Explain the third Party dispute resolution techniques.
(8 Marks)

QUESTION FOUR
a) If you were a business person owning an industry dealing with the manufacture and
supply of chemicals, would you institute a department of human resource
management in your company? Give your reasons. (10 Marks)

b) In many occasions, recruitment has been mistaken for selection. in line with this
statement, explain the differences between the two terms. (10 Marks)

Paper Three Page 2


QUESTION FIVE
a) “The interview proves to be almost a universal selection tool. Successful interviewing
is an art rather than a science as it involves dealing with people “in line with this
statement, explain the following:
i. Importance of the Interview in Selection Process (6 Marks)
ii. The main steps/process of an interview (6 Marks)

b) “The basic objective of job evaluation is to determine the relative contributions that
the performance of different jobs makes towards the realization of organizational
objectives. Name and explain the four basic methods of job evaluation. (8 Marks)

Paper Three Page 3

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