Commercial Ice Maker

User Manual for Installation

and Maintenance

12.1.0028-01 B
 Self-Contained Ice Maker User Manual for Installation and Maintenance

Table of Contents
Important Information................................................................................................................................................................ 3
Warning and safety instruction................................................................................................................................................ 4
General........................................................................................................................................................................................ 5
Installation................................................................................................................................................................................... 5
Location for Installation.....................................................................................................................................................5
Schematic Diagram of Installation.................................................................................................................................. 5
Installation Steps................................................................................................................................................................6
Startup and Operation.......................................................................................................................................................6
Operation Instruction................................................................................................................................................................. 7
Instruction of Control Panel......................................................................................................................................................8
Maintenance............................................................................................................................................................................... 9
Service Call............................................................................................................................................................................... 10
Common Faults and Troubleshooting.................................................................................................................................. 10
Warranty.................................................................................................................................................................................... 11

Note: please keep this manual in a place accessible to users at any time..

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Important Information

Please pay attention to the following warning

labels on the ice maker

The label indicates a flammable foaming

agent “Cyclopentane” used. There is a risk of
fire.

The label indicates a hazardous voltage.

There is a risk of electric shock.
The label indicates a flammable refrigerant
“R290” used. There is a risk of fire.

The label indicates a hazardous voltage.

There is a risk of electric shock.

The label indicates rotating components

inside. There is a risk of serious mechanical
injury.

Instruction of symbols in this Manual

Warning sign, special attention is
required. Warning sign, special attention is required
and operation is prohibited.

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Warning and safety instruction

This product cannot be used in outdoor  The ice machine must be placed on the
environment. floor sufficient to supports its weight.
This ice machine is not intended for Insufficient base may cause the
use by children, and those with physical equipment fall over and cause injury.
weakness, slow response, or mental  There should be sufficient ventilation
disorders. space around the ice machine. Keep
 The installation, repair or maintenance of good ventilation.
this ice machine must be carried out by  Only the power supply specified on the
professional and qualified personnel, or machine nameplate can be used with this
electric shock, fire, personal injury may ice machine.
result from incorrect operation.  This ice machine cannot be connected to
 After the ice machine is delivered, please hot water.
keep the machine still upright for more  Socket for this ice maker must be reliably
than 24 hours, to have the lubricant be grounded and with leakage protection.
fully precipitated before startup, otherwise  The ice machine must be disconnected
the compressor may be damaged. from power before manual cleaning,
 When handling, keep the cabinet upright, repairing or maintenance.
with the inclination not exceeding 45  Before cleaning, repairing or
degrees. Do not invert the machine or lay maintenance, the remaining ice in the ice
it horizontally. bin should be removed to avoid
 This ice machine should not be placed in contamination to ice.
wet or easily splashed area.  Do not splash water directly onto the
 The grounding of this ice machine cannot surface of the ice machine during the
be connected to gas pipe, water pipe, cleaning process; otherwise it may cause
telephone line or lightning rods, etc. short circuit, leakage or other faults.
 There are rotating components in this ice  Flammable foaming agent is used during
machine. Do not insert slim objects into the foaming process. The ice maker
ventilation or exhaust ports, or serious should be disposed of and recycled by
mechanical injury may occur. qualified personnel and institutions.
 Do not store volatile or flammable  The ice machine should be properly
substances in this ice machine, or it may managed to ensure that children will not
result in explosion or fire. play with the machine.
 Do not store any sundries, or freeze any  When the ice machine malfunctions, turn
food in the ice bin. Keep the ice scoop off the power and contact professional
clean. personnel for repairing

EXPLOSION. FLAMMABLE
REFRIGERANT USED. CONSULT
For the ice maker with flammable REPAIR MANUAL/OWNER'S GUIDE
refrigerant R290: BEFORE ATTEMPTING TO SERVICE
 DANGER – RISK OF FIRE OR THIS PRODUCT. ALL SAFETY
EXPLOSION. FLAMMABLE PRECAUTIONS MUST BE FOLLOWED.
REFRIGERANT USED. DO NOT USE  CAUTION – RISK OF FIRE OR
MECHANICAL DEVICES TO DEFROST EXPLOSION. DISPOSE OF PROPERLY
REFRIGERATOR. DO NOT PUNCTURE IN ACCORDANCE WITH FEDERAL OR
REFRIGERANT TUBING. LOCAL REGULATIONS. FLAMMABLE
 DANGER – RISK OF FIRE OR REFRIGERANT USED.
EXPLOSION. FLAMMABLE  CAUTION – RISK OF FIRE OR
REFRIGERANT USED. TO BE EXPLOSION DUE TO PUNCTURE OF
REPAIRED ONLY BY TRAINED REFRIGERANT TUBING; FOLLOW
SERVICE PERSONNEL. DO NOT HANDLING INSTRUCTIONS
PUNCTURE REFRIGERANT TUBING. CAREFULLY. FLAMMABLE
 CAUTION – RISK OF FIRE OR REFRIGERANT USED.
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 Self-Contained Ice Maker User Manual for Installation and Maintenance

General

The ice machine is fully automatic. With  The kitchen area of a store, office or other
proper installation and connection to potable workplace;
water and power source, the ice making will  Farm, hotel, car hotel and restaurant;
start properly. When the ice cubes fill up the  Catering and similar non-retail occasions;
ice bin, the machine will automatically stop.  This ice machine is not intended for used
The ice machine is generally used in the at home.
following and similar occasions:

Installation
Location for Installation  The ice machine should be kept away
from heat sources, and should be strictly
The ice machine should be installed in a forbidden to use at extremely high or
proper location meeting the following low temperature environment, and should
conditions: avoid direct sunlight.
 Indoor, not more than 2,000 meters above  There should be sufficient ventilation
sea level; space around the ice machine and keep
 Ambient temperature: 5-40°C good ventilation;
(41°F-104°F);  The ice machine must be placed on a
 Power supply: the rated voltage indicated floor sufficient to support its weight;
on the machine nameplate ±6%;  Socket for the ice maker must be reliably
 Water source: potable water, with water grounded and with leakage protection;
pressure from 1.3(18.9Psi) Bar to  Proper floor drainage must be provided
5.5(79.8Psi) Bar; water temperature: near the installation location of the ice
5-35°C (41°F-95°F); machine.

Schematic Diagram of Installation

NPT THREADS

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Installation Steps
1. Check if the ice machine is in good marker on the filter head cover or the filter
condition and the accessories are complete; body.
check the machine model and the machine Note: This machine is equipped with
nameplate. an inlet water filter. The filter will KEEP
2. Open the bin door and remove the impurities from the water used as the
packaging tape from the ice thickness sensor machine is running. Generally, it needs to
and the flap. They are used to avoid possible be replaced every month to every 3
damage during transportation only. months.
3. Clean the ice ice bin and the food area 8. Connect the machine to the water supply
inside with a sponge soaked in warm water using the 3/4" inlet pipe supplied with the
and soda. Then wash and dry it with potable machine. It is recommended to install a water
water. valve (not supplied with this machine) on the
4. Place the ice machine in the operation area; water supply line.
ensure that the machine is placed on a 9. Connect the drain pipe to the drain
leveled floor. So as to ensure the water flows connection. In order to meet a good draining,
evenly on the evaporator. it is recommended that the drain pipe should
5. The compressor chamber is located below have a difference of level more than 3cm per
the front of ice bin. The compressor and meter; and confirm that the drain pipe is not
condenser are installed in it. It requires good blocked. It is recommended that the drain
ventilation. Therefore, the front and rear of the pipe be connected to an open drainage port.
ice maker must have ventilation space of 10. Any joint in the drain pipe must not be
more than 20-30 cm. higher than the machine drainage port; any
6. The bottom of the ice machine is equipped joint in the drain pipe cannot be higher than
with adjustable legs for level adjustment and the previous joint.
floor cleaning. 11. Confirm the power requirements stated in
7. Connect the machine's inlet water filter and the machine nameplate; ensure that the
water pipe referring to the schematic diagram power supply meets the requirements.
of installation; if the installation site is already 12. A circuit breaker or switch with leakage
equipped with a drinking water system, the protector and reliably grounding is required.
water filter may not be installed. 13. Turn off the switch on the power line and
Note: the filter flow direction should connect the machine to the power source.
be correctly installed as per the direction
Startup and Operation
1. Before you start up the machine, please overflow occurs;
check and confirm:  The pump is working properly and water
 That the packaging tape inside the ice is flowing evenly on the evaporator;
machine has been removed;  The compressor is running normally, the
 The accessories or items in the ice bin temperature of the evaporator and the ice
have been taken out; making water is gradually decreasing;
 The ice machine has been adjusted to a  The fan is running normally, and there is
leveled state; stable air flow in the inlet and outlet of the
 The water pipe has been connected and ice machine;
the water valve is open;  The ice machine has no abnormal noise;
 The plug has been connected to the  The ice machine has no abnormal
power supply and the power switch is off. vibration;
 The ambient temperature, water  It takes about 10 to 20 minutes to make
temperature, and pressure of the water one batch ice, depending on the ambient
supply meet the above requirements. temperature and the temperature of the
2. Start up: turn on the power switch. After water. The higher the temperature is, the
power-on, the machine begins to make ice longer the ice making will take;
automatically.  Ice cube can be properly defrosted from
3. For normal operation, please confirm: the machine.
 There is water in the water trough and no

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Operation Instruction
the water pump is turned off, the
 Startup: after proper installation, connect defrosting valve is turned on, and after
the water source and turn on the power the hot gas enters into the evaporator for
supply, the machine will start working. about 1-2 minutes, the ice cubes slides
Please confirm that the machine is from the evaporator into the ice bin.
operating normally when you turn it on for
the first time.

Note: In case of thunderstorm or not Warning: Do not put your hand into the
in use for a long time, please disconnect ice bin during the harvest process to
the power and water source! prevent the ice from hitting your hand!
 Self-check: with power on for the first  Shutdown: The ice maker will stop
time, the ice maker will do self-check and working when you click the “on/off” button
pump out remaining water. on the panel during running process.
 Preparing: after the ice machine is  Bin full stop: in the running state, with
energized, the inlet valve opens and the the ice bin filled to a certain height, the ice
inlet water will flow in until it reaches the sliding board cannot be rebounded or
set level; then the ice maker will do reset because of the block of the freshly
defrosting one time. produced ice cubes, the ice maker will
 Ice making: after pre-cooling for 30 stop in 30 seconds.
seconds, the water pump starts, the water  Repeat ice-making: when the ice cubes
flows through the evaporator smoothly on the ice sliding board are taken away,
and evenly, the ice cubes are gradually the ice maker will back to ice making
formed in the ice cube tray. process in a few seconds.
 Ice Harvest: after the ice making process,

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Instruction of Control Panel

1. LED Display: voice function): The machine with voice

 Self-check： Display “ini” code. announcement prompts will provide voice
 Preparing： Counting seconds positively. prompts for related operations.
 Ice making: Counting seconds positively 7. Please open and close the ice bin door
prior the water reaching 0°C(32°F) gently. Do not slam the door. After taken
Counting seconds down to 0 s after. the ice cubes, please close the door.
 Ice Harvest: Counting seconds positively. 8. If the ice maker is not in use for a long
 Clean: Display “CLE” during cleaning and time, it should be energized and run for 2
descaling; Display “STL” during sterilizing; to 4 hours every 2 months.
Display “rin” during rinsing.
2. LED Lamps: Lights on during the related Other special protection - shutdown
process.  If the ice machine has not detected ice
3. Ice cube thickness adjustment: During the cube falling off in three cycles, it will shut
ice making process, if you are not down for safety protection. The ice maker
satisfied with the ice thickness, press the needs to be checked.
Ice cube “–” button for 3 seconds, then  The ice machine detects that the ambient
click the button “+” or “-” on the panel to temperature is too high and will stop for
adjust the thickness of ice cube. safety protection.
 If the water-cooled ice machine detects
Note: By clicking the “+” or “-“ button an abnormity in water supply, it will stop
one time, the ice making time is extended for safety protection.
or shortened by 1.5 minutes.  The fault code and its comments are
displayed as follows:
4. Cleaning: During the normal operation,
Code Comments Machine action
hold the cleaning button for 3 seconds to
Sleeping mode and
enter the cleaning process. During the E01
Water Curtain or Ice
restart after the
entire cleaning process, cleaning agents Full Switch Fault
sliding board reset
and disinfectants need to be put into the E03 Ice Harvest Overtime Sleeping mode
water trough. When the clean process is
E04 High Temp. Fault Sleeping mode
finished, the ice maker will go to ice
E05 Water Shortage Fault Sleeping mode
making process.
5. Switch: When the device is powered, click E06 Over-Pressure Fault Sleeping mode
the “Switch” button to switch OFF/ON the Cond. Temp. Sensor
E07 Keeping working
device. Open Circuit Fault
6. Voice function (only for machines with Cond. Temp. Sensor
E08 Keeping working
Short Circuit Fault

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Maintenance
Note: Maintenance must be done by a should be cleaned every three weeks. Use a
qualified professional personal. soft brush or a vacuum cleaner with a brush
Warning: Before maintenance or to brush it up and down along the fin
manual clean, be sure to cut off the water direction, to avoid damage to the fins and
source and power supply. further affecting the cooling effect.
Exterior cleaning  The condenser filter should be cleaned
 Frequently clean the environment around every 2 weeks.
the ice machine to keep it clean. Do not
block the vents.
 The outer enclosure should be cleaned with
a mild detergent and then wiped clean. If
necessary, use commercial stainless steel
cleaners and polishes.
Note: Stainless steel may rust without
proper maintenance.
Inlet water filter 
 The filter element should be inspected Note: Be careful when doing the
regularly. It is recommended to replace filter condenser cleaning as the edges of the
element every month to every 3 months. fins are sharp.
Interior cleaning Water pipe
 The inside of the ice ice bin can be washed  In order to ensure food safety, the water pipe
directly with water pipes. of the ice machine should be cleaned
Note: Check and confirm the water regularly.
pressure lower than the maximum allowed Wintering
pressure. Do not flush the part above the  Turn off the water and power supply, drain
water pump or the evaporator directly for the residual water from the water trough,
water protection. inlet pipe and drain pipe.
Condenser The maintenance of the ice machine is
 For the air-cooled ice maker, the condenser not covered by the manufacturer's
warranty!
Clean Function
Note: Please empty the bin of ice in do spray cleaning to the evaporator at the
advance. mean time to insure a complete clean.
Note: Please clean and sterilizing the When finished, the led display flash
bin and do complete rinsing. “Clean” slowly again.
 Drain the water from the water trough.
Note: Please clean and sterilizing the
 Put in proper amount of sterilizing solution
ice sliding board, water distribution pipe,
manually followed by the clean and
water supply pipe, then do complete
sterilizing process instruction. Push the
rinsing.
“clean” button again, the ice maker will do
 Turn on the ice maker; push “clean”
auto sterilizing for about 15 minutes.
button for 3 seconds, the ice maker will
Please do spray sterilizing to the
get into clean process. Wait until the
evaporator at the mean time to insure a
water in process finished the led display
complete sterilizing. When finished, the
flash “Clean” slowly; then drain the water
ice maker will get into rinsing process; the
from the water trough.
process will take about 25 minutes.
 Put in proper amount of clean solution
 The ice maker will get back to do ice
manually followed by the clean and
making as soon as the clean process end.
sterilizing process instruction. Push the
 Please throw away the next 5 batches ice
“clean” button again, the ice maker will do
in case of cleaner remained.
auto clean for about 15 minutes. Please

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Service Call
If the ice machine works abnormally, please “OFF”, check whether the plug and socket
confirm below before making a service call: are normal, and whether the power supply
1. Check the water supply switch is ON.
 whether there is water in the water trough; 3. Check nameplate and series number
 whether the water pressure for the ice  Check the nameplate located on the side
machine is 1.3 Bar(18.9Psi) to 5.5 or back of the ice machine and record the
Bar(79.8Psi); the water temperature is model and series number of the ice
5-35 °C (41°F-95°F); machine.
 whether the water valve is open; Note: If the machine fails due to the
 whether there is no water leakage; user’s faults, such as no supply of water,
2. Check the power electricity or environmental factors, rather
 whether the panel display does not than the fault of the ice maker, the
display the OFF standby state; door-to-door service will be charged.
 If the LED on the display panel is blank or
Common Faults and Troubleshooting
Fault Potential cause Troubleshooting
Not working Power switch not turned on Turn on the power switch
Indicator is “OFF” Plug is loose Check plug and socket
The display shows E04 The ambient temperature is Normal working temperature range of
high temperature too high 5-40 °C(41°F-104°F)
The display shows E06 Condenser is dirty and Clean the condenser
high pressure blocked Check and correct high pressure
protection High pressure switch wires switch wires
fallen off Check and correct the fan
Fan does not start
Ice defrost abnormal Ambient temperature too low Normal working temperature range of
Defrost valve does not start 5-40 °C (41°F-104°F)
normally Check and correct the defrosting valve
Ice thickness too thin or too Check and correct ice thickness
thick setting
Poor transparency of Ice thickness too thin Check and correct ice thickness
ice cubes; ice cubes too Water pressure too low setting
thin or incomplete Water temperature too high Check that the water supply pressure
Inlet water valve does not is 1.3 Bar(18.9Psi) to 5.5 Bar(79.8Psi)
work Water temperature of
Inlet water valve is dirty and 5-35 °C(41°F-95°F)
blocked Check and correct the inlet water
Water leaking valve
Inlet water filter has not been Check whether water leaks and
replaced for a long time correct
Check and correct the inlet water filter
Too slow in ice making The condenser or air filter is Clean the condenser and filter screen
dirty Normal working temperature range of
High ambient temperature 5-40 °C(41°F-104°F)
Poor ventilation Check the environment around the ice
Water temperature is too high machine
Check the water supply temperature
of 5-35 °C(41°F-95°F)
Too much noise The ice machine is not placed Level the ice machine
in a leveled foundation or the
ice maker is not leveled.

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 Self-Contained Ice Maker User Manual for Installation and Maintenance

Warranty
The following circumstances are not covered maintaining of the ice machine not in
by the warranty: accordance with the instructions of this
 Normal cleaning or maintenance; manual.
 Unauthorized modification of the ice  Artificial damage
machine or use of non-native parts;
 Damage caused by improper power Note: Warranty service should be
supply, water supply and drainage; provided by an agent or repair
organization approved by the manufacture.
 Damage caused by installing, cleaning or

Note: this Manual is subject to any technical change without further notice. Please refer to the
nameplate on the product for exact information

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