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NEXEL 243031 Ice Machine User Manual

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COMERCIAL
Ice Machine
USER MANUAL
 Model 243031
Ice Machine, Air Cooled,
350 Lb. Production/24 Hrs. With Bin 500 Lb. Prod

Read this manual thoroughly prior to installation and operation.

Keep these instructions in a safe location for future reference.
For questions, contact NEXEL® Customer Service at 1-800-245-6682
or visit www.nexelwire.com
 Contents
1 Safety Information
2 Installation
3 Specifications:
4 Schematic Diagram of
Installation:
5 Installation Steps
6 Startup and Operation
7 Operation Instruction
8 Instruction of Control Panel
9 Shutdown Protection
10 Maintenance
11 Troubleshooting
12 Documents / Resources
12.1 References
13 Related Posts

Safety Information

WARNING:
Pay careful attention to the following warning labels on the ice maker.
HAZARDOUS VOLTAGE:

The label indicates a hazardous voltage. There is a risk of electric shock.

HAZARDOUS VOLTAGE:
The label indicates a hazardous voltage. There is a risk of electric shock.

ROTATING COMPONENTS WARNING:

The label indicates rotating components inside. There is a risk of serious mechanical injury.

FIRE HAZARD:

The label indicates a flammable foaming agent “Cyclopentane” used. There is a risk of fire.
FIRE HAZARD:

The label indicates a flammable refrigerant “R290” used. There is a risk of fire.

DO NOT use this product in outdoor environments.

DO NOT allow children, or those with physical or mental imparities play or operate this machine.

✦ The installation, repair or maintenance of this ice machine must be carried out by professional and qualified
personnel, or electric shock, fire, personal injury may cause from incorrect operation.
✦ After the ice machine is delivered, please keep the machine sit upright for 24 hours, to have the lubricant be
fully precipitated before startup, otherwise the compressor may be damaged.
✦ DO NOT invert the machine or lay it horizontally. When handling, keep the cabinet upright, with the inclination
not exceeding 45 degrees.
✦ DO NOT place the ice machine in wet areas or where water can easily be splashed onto the unit.
✦ The grounding of this ice machine cannot be connected to gas pipe, water pipe, telephone line or lightning
rods, etc.
✦ To avoid serious injury, or mechanical issues, DO NOT insert fingers, or any objects into the ventilation or
exhaust ports of this machine.
✦ DO NOT store volatile or flammable substances in this ice machine, or it may result in explosion or fire.
✦ DO NOT store objects, or freeze any food in the ice bin. Keep the ice scoop clean.
✦ The ice machine must be placed on the floor sufficient to supports its weight. Insufficient base may cause the
equipment fall over and cause injury.
✦ There should be sufficient ventilation space around the ice machine. Keep good ventilation.
✦ Only the power supply specified on the machine nameplate can be used with this ice machine.
✦ DO NOT connect the ice machine to hot water.
✦ Socket for this ice maker must be reliably grounded and with leakage protection.
✦ The ice machine must be disconnected from power before manual cleaning, repairing and maintenance.
✦ Before cleaning, repairing and maintenance, the remaining ice in the ice bin should be to avoid contamination.
✦ DO NOT splash water directly onto the surface of the ice machine during the cleaning process; otherwise it may
cause a short circuit, leakage or other faults.
✦ Flammable foaming agent is used during the foaming process. The ice maker should be disposed of and
recycled by qualified personnel and institutions.
✦ The ice machine should be properly managed to ensure that children will not play with the machine.
✦ If there are any malfunctions, turn off the power to the unit and contact professional personnel for repair.

WARNING: This ice maker contains a flammable refrigerant R290/R404a:

DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. DO NOT USE

MECHANICAL DEVICES TO DEFROST REFRIGERATOR. DO NOT PUNCTURE REFRIGERANT TUBING.
DANGER – RISK OF FIRE OR EXPLOSION. FLAMMABLE REFRIGERANT USED. TO BE REPAIRED ONLY
BY TRAINED SERVICE PERSONNEL. DO NOT PUNCTURE REFRIGERANT TUBING.
CAUTION – RISK OF FIRE OR EXPLOSION FLAMMABLE REFRIGERANT USED. CONSULT REPAIR
MANUAL/OWNER’S GUIDE BEFORE ATTEMPTING TO SERVICE THIS PRODUCT. ALL SAFETY
PRECAUTIONS MUST BE FOLLOWED.
CAUTION – RISK OF FIRE OR EXPLOSION. DISPOSE OF PROPERLY IN ACCORDANCE WITH FEDERAL
OR LOCAL REGULATIONS. FLAMMABLE REFRIGERANT USED.
CAUTION – RISK OF FIRE OR EXPLOSION DUE TO PUNCTURE OF REFRIGERANT TUBING; FOLLOW
HANDLING INSTRUCTIONS CAREFULLY. FLAMMABLE REFRIGERANT USED.

General
The ice machine is fully automatic. With proper installation and connection to potable water and power source,
the ice making process will automatically operate. When the
bin is completely filled with ice, the machine will automatically stop.

Installation

Location for Installation

The ice machine must be installed in a proper location meeting the following conditions:

Indoor, not more than 6,500 ft. above sea level;

Ambient temperature: 41-104°F (5-40°C);
 Power supply: the rated voltage indicated on the machine nameplate ±6%;
Water source: potable water, with water pressure from 1.3 Bar to 5.5 Bar; water temperature: 41-95°F (5-35°C);
Keep ice machine away from heat sources. DO NOT use in extreme high or low temperature environments.
Avoid direct sunlight.
Leave sufficient ventilation space around the ice machine and keep good ventilation. The distance from the ice
maker to the wall must be no less than 12” from the front, ” from the rear, and 6” from each side.
The ice machine must be placed on a floor sufficient to support its weight;
Socket for the ice maker must be reliably grounded and with leakage protection;
Proper floor drainage must be provided near the installation location of the ice machine.

Specifications:

Model 243031 243032

Voltage: 115/60 (V/Hz) 115/60 (V/Hz)

Power: 790 W 1113 W

Bin Capacity: 275 lbs. 375 lbs.

Output: 350 lbs/24 hr. 500 lbs/24 hr.

Refrigerant: R290 R290

Cooling: Air Cooled Air Cooled

Material: Food Grade PE + SUS304 Stainless Steel Food Grade PE + SUS304 Stainless Steel

DOE, Energy Star, ETL/cETL, ETL Sanitatio

Certification: DOE, Energy Star, ETL/cETL, ETL Sanitation
n

Dimensions: 23-7/8″W x 33-3/4″D x 67-3/8″H 31-5/8″W x 33-5/8″D x 67-3/8″H

Weight: 187.4 lbs. 242.5 lbs.

Warranty: 1 Year 1 Year

Schematic Diagram of Installation:

Water Pipe and Drain Accessories:

Installation Steps

1. Upon delivery, check if the ice machine and all accessories are in good condition; check the machine model
and the machine nameplate.
2. Clean the ice bin and all areas inside with a sponge soaked in warm water. Then wash and dry it with potable
water.
 3. Place the ice machine in the operation area; ensure that the machine is placed on a leveled floor. So as to
ensure the water flows evenly on the evaporator.
4. For this air cooled unit, good ventilation is required. Allow no less than 12” from the front, 8” from the rear, and
6” from each side of the unit to the wall.
5. The bottom of the ice machine is equipped with adjustable legs for level adjustment and floor cleaning.
6. Connect the machine’s inlet water filter (not included) and water pipe referring to the schematic diagram of
installation; if the installation site is already equipped with a drinking water system, a water filter may not be
required.

NOTE: Filter not included.

NOTE: The filter flow direction should be correctly installed as

per the direction marker on the filter head cover or filter.

NOTE: This machine is to be used with inlet water filter (not

included). The filter will keep impurities from the water used as the
machine is running. Generally, filters should be replaced every
month to 3 months depending on usage.
7. Connect the machine to the water supply using the 3/8″ inlet pipe supplied with the machine. It is
recommended to install a water valve (not supplied with this machine) on the water supply line.
8. Make sure the drain pipe is not blocked with foreign debris, and then connect it to the drain connection. It is
recommended that the drain pipe be connected to an open drainage port.
9. Any joint in the drain pipe must not be higher than the machine drainage port; and cannot be higher than the
previous joint.
10. Confirm the power requirements stated in the machine nameplate; ensure that the power supply meets the
requirements.
11. A circuit breaker or switch with leakage protector and reliably grounding is required.
12. Turn off the switch on the power line and connect the machine to the power source.

Startup and Operation

1. Before you start up the machine, check and confirm:

• That the packaging tape inside the ice machine has been removed;
• All accessories and items in the ice bin have removed;
• The ice machine has been adjusted to a leveled state;
• The water pipe has been connected and the water valve is open;
• The plug has been connected to the power supply and the power switch is off;
• The ambient temperature, water temperature, and pressure of the water supply meet the above
requirements.
2. Start up: turn on the power switch. After the machine is powered-on, it will automatically being to make ice.
3. For normal operation, check and confirm:

✔ There is water in the water trough and no overflow occurs;

✔ The pump is working properly and water is flowing evenly on the evaporator;
✔ The compressor is running normally, the temperature of the evaporator and the ice making water is gradually
decreasing;
✔ For air cooled machine, check that the fan is running normally, and there is stable air flow in the inlet and outlet
of the ice machine;
✔ The ice machine has no abnormal noise;
✔ The ice machine has no abnormal vibration;
✔ It takes about 10 to 20 minutes to make one batch of ice, depending on the ambient temperature and the
temperature of the water. The higher the temperature is, the longer the ice making will take.

Operation Instruction

Startup: after proper installation, connect the water source and turn on the power supply, the machine will start
working.

Note: If the ice machine will not be used for a long time, disconnect the power and water source.
Self-Check: Once powered on for the first time, the ice maker will do a self- check and pump out remaining
water.
Preparing: After the ice machine is energized, the inlet valve will open and water will enter the machine.
Ice Making: After pre-cooling for approximately 30 seconds, the water pump will start, and water will flow
through the evaporator smoothly and evenly, the ice cubes are gradually formed in the ice cube tray.
Ice Harvest (Drop): After the ice making process, the water pump will turn off, and the defrost valve will turn
on, allowing hot gas to enter the evaporator. The ice cubes slide from the evaporator into the ice bin.

WARNING: Keep hands away from ice bin during the harvest
process, to prevent injury or contamination.
Shutdown: The ice maker will stop working when you click the “on/off” button on the panel during running
process.
Full Bin Auto-Stop: Once the ice bin is filled to a predetermined height, the sliding board cannot reset and the
ice maker will automatically stop. Once ice has been removed, the ice maker will turn back within a few
seconds.

Instruction of Control Panel

1. LED Display:
• Self-Check: Will display “INI” code.
• Preparing: Counts the number of seconds the machine takes to prepare.
• Ice Making: Counts the number of seconds the machine takes until the water temperature decreases to 32ºF
(0ºC).
• Ice Harvest: Counts the number of seconds the machine is in ice harvest mode.
• Clean: Displays “CLE” during cleaning mode; Displays “STL” during sterilizing mode; Displays “RIN” during
rinsing mode.
2. LED Lamps: Lights on during the related process.
3. Ice Cube Thickness Adjustment: If the default ice cube thickness needs adjustment, press the ice cube “–”
button for 3 seconds, then tap the “+” or “–” buttons on the panel to adjust the thickness of the ice cube.

Note: By clicking the “+” or “–” button one time, the ice making time is extended or shortened by
1.5 minutes.
4. Cleaning: Press and hold the “CLEAN” button for 3 seconds to enter cleaning mode. During this process,
cleaning agents and disinfectants need to be put into the water trough. When the cleaning process is finished,
the unit will enter the ice making process.
5. Switch: Click the “Switch” button power the device ON/OFF.
6. DO NOT slam the ice bin door; gently open and close it. Always close the ice bin door after each use.
7. If the ice maker is not being used for an extended period of time, it is recommended to power on and run the
unit for 2 to 4 hours every 2 months.

Shutdown Protection

If the ice machine has not detected ice cubes falling in three consecutive cycles, the machine will shut down for
safety protection.
 The ice machine detects if the ambient temperature is too high and will stop for safety protection.
If the water-cooled ice machine detects an abnormity in water supply, it will stop for safety protection.

Fault Codes:

Code Comments Work Mode

Sleeping mode and recover after the wat

E01 Water Curtain or Ice Full Switch Fault
er curtain is reset

E03 Ice Harvest Overtime Sleeping mode

E04 High Temp. Fault Sleeping mode

E05 Water Shortage Fault Sleeping mode and retry every 30 mins

E06 Over-Pressure Fault Sleeping mode

E07 Cond. Temp. Sensor Open Circuit Fault Keep working

E08 Cond. Temp. Sensor Short Circuit Fault Keep working

E09 Water Temp. Sensor Open Circuit Fault Keep working

E10 Water Temp. Sensor Short Circuit Fault Keep working

E13 Water Level Control Fault Sleeping mode

Maintenance

NOTE: Maintenance must be done by qualified professional personnel.

WARNING: Shut off the power supply and water source before cleaning or performing any
maintenance.
Exterior Cleaning

Frequently clean the environment around the ice machine to keep it clean. DO NOT block the vents.
The outer enclosure should be cleaned with a mild detergent and then wiped clean. If necessary, use
commercial stainless steel cleaners and polishes.

NOTE: Stainless steel may rust without proper maintenance. Inlet Water Filter (not included)
The filter element should be inspected regularly. It is recommended to replace filter element every month to
every 3 months depending on usage.

Interior Cleaning

The inside of the ice storage bin can be washed directly with water.
NOTE: Check and confirm the water pressure is lower than the maximum allowed pressure. DO NOT
flush the part above the water pump or the evaporator directly for water protection.
 Condenser
For the air-cooled ice maker, the condenser should be cleaned every three weeks. Clean using a soft brush or
a vacuum cleaner with a brush attachment.
The condenser filter should be cleaned every 2 weeks.

WARNING: Use caution while cleaning the condenser as the edges of the fins are sharp.
Clean Function

NOTE: Empty the bin of ice in advance.

NOTE: Clean and sterilize the bin and rinse completely.

NOTE: Clean and sterilize the ice sliding board, water distribution pipe, water supply pipe, water
pump, and rinse completely.

Turn the ice maker on; press and hold the “CLEAN” button for 3 seconds, the ice maker will enter clean mode.
Add cleaning solution manually and follow the cleaning and sterilizing process instructions.
Press “CLEAN” button. The ice maker will do auto clean for about 15 minutes. When complete, the LED display
will flash “Clean”.
Add sterilizing solution manually and follow the cleaning and sterilizing process instructions. Press the
“CLEAN” button again; the ice maker will enter an auto- sterilizing mode for about 15 minutes. When complete,
the ice maker will enter a 5 cycle rinsing process.

Water pipe

In order to ensure food safety, the water pipe of the ice machine should be cleaned regularly.
Wintering
Turn off the water and power supply, drain the residual water from the water trough, inlet pipe and drain pipe.

The maintenance of the ice machine is not covered by the manufacturer’s warranty!
Once the cleaning process is complete,the ice maker will return to standard ice making mode.
Discard the next 5 batches of ice.
Service Call
If the ice machine works abnormally, confirm below before making a service call:

1. Check the water supply:

✔ whether there is water in the water trough;
✔ whether the water pressure for the ice machine is 1.3 Bar to 5.5 Bar; the water temperature is 41-95°F (5-35
°C);
✔ whether the water valve is open;
✔ whether there is no water leakage;
2. Check the power:
✔ whether the panel display is not displaying the OFF standby state;
✔ If the LED on the display panel is blank or “OFF”, check whether the plug and socket are connected properly,
and whether the power supply switch is ON.
3. Check nameplate and series number
✔ Check the nameplate located on the side or back of the ice machine and record the model and series
number of the ice machine.

NOTE: If the machine fails due to the user’s faults, such as no

water supply, electricity or environmental factors, rather than the
fault of the ice maker, warranty will be voided.

Troubleshooting
Fault Potential cause Troubleshooting

Ice machine not working Power switch not turned on Turn on the power switch

Indicator is “OFF” Plug is loose Check plug and socket

The display shows E04 high The ambient temperature is too hig Normal working temperature range of 41-
temperature h 104°F (5-40°C)

Condenser or air filter is dirty and

Clean the condenser and air filter
blocked

The display shows E06 high High pressure switch wires fallen o Check and correct high pressure switch wi
pressure protection ff res

Fan does not start Check and correct the fan

Normal working temperature range of 41-

Ambient temperature too low
104°F (5-40°C)

Defrost valve does not start normal

Check and correct the defrosting valve
Ice defrost abnormal ly

Ice thickness too thin or too thick Check and correct ice thickness setting

Ice thickness too thin Check and correct ice thickness setting

Check that the water supply pressure is 1.

Water pressure too low
3 Bar to 5.5 Bar

Water temperature too high Water temperature of 5-35 °C

Poor transparency of ice cub
Inlet water valve does not work Check and correct the inlet water valve
es; ice cubes too thin or inco
mplete Inlet water valve is dirty and blocke
Check whether water leaks and correct
d

Water leaking Check and correct the inlet water filter

Inlet water filter has not been repla

Replace water filter
ced for a long time

The condenser or air filter is dirty Clean the condenser and filter screen

Normal working temperature range of 41-

High ambient temperature
104°F (5-40°C)
Machine is slow to make ice
Check the environment around the ice
Poor ventilation
machine

Check the water supply temperature of 5-3

Water temperature is too high
5 °C

The ice machine is not placed in a l

Too much noise eveled foundation or the ice maker Level the ice machine
is not leveled.

For questions, contact NEXEL® Customer Service

at 1-800-245-6682 or visit www.nexelwire.com
 COMERCIAL

Documents / Resources

NEXEL 243031 Ice Machine [pdf] User Manual

243031, 243032, 243031 Ice Machine, 243031, Ice Machine, Machine

References

Global Industrial - Industrial & Commercial Supplies

Manuals+,