2.

Tell me about yourself and your qualifications

The employer asks this question to better understand your skills and accomplishments and why you
think you'd be a good fit. Your answer should be concise and direct. Include information about your
background, your key achievements and why you think you’re suited for the open role.

Example answer: “I’ve been a bookkeeper for the past three years where I track accounts payable
and receivable, as well as oversee payroll. I’ve been able to find and resolve discrepancies between
amounts owed and received, which has ended up saving our company thousands of dollars in
underpaid bills. I recently earned my CPA degree and think my experience with bookkeeping and
attention to detail would make me a great fit for your open public accountant role.”

Read more: Interview Question: “Tell Me About Yourself”

3. Why do you want to work at this company?

Interviewers ask this question to see if you took the time to research the company and consider how
you would fit within the company culture. The best way to prepare for this question is to do your
homework and learn about the products, services, values, history and culture of the prospective
employer. In your answer, mention specific aspects of the company that align with your values and
career goals.

Example answer: “This company is always ahead of tech trends and is constantly looking for ways to
improve their products, and that sort of innovative thinking really inspires me. I also appreciate how
much this company has given back to the community, especially in efforts to produce more eco-
friendly products. I’m always looking for ways to lower my own carbon footprint.”

Read more: Interview Question: “Why Do You Want To Work Here?”

4. What interests you about this role?

Hiring managers often ask this question to make sure you understand the role and also to allow you
an opportunity to highlight your relevant skills. Study the job description carefully and compare its
requirements to your skills and experience. In your answer, focus on a few job responsibilities that
you would particularly enjoy and that you have experience in handling.

Example answer: “The job description mentioned that this role would be responsible for onboarding
new employees, as well as compiling and distributing an updated employee handbook. In my current
role, I enjoy working with new employees to help them feel welcome and confident in their roles.
And I’ve found that an updated employee handbook can be an excellent resource to help them adapt
to company policies, such as rules for hybrid roles, and often helps employees adjust more quickly.”

Read more: Interview Question: “Why Are You Interested in This Position?”
5. What motivates you?

Employers ask this question to gauge your level of self-awareness and to ensure that your
motivations align with the role and the company overall. To answer, be as specific as possible,
provide real-life examples and tie your answer back to the job role and/or the company’s mission.

Consider asking yourself these three questions to prepare your answer:

What did a great day at work look like in your previous role and why?

What made you choose your profession or field?

What prompted you to apply for the role when you read the job description?

Example answer: “Making a true difference in the lives of my patients and their families motivates
me to strive for excellence in everything I do. I look forward to seeing my patient’s reactions when
we get a positive outcome that will change their lives forever. That’s why I became a nurse and why
I’m pursuing a position in pediatrics.”

Read more: Interview Question: “What Motivates You?” (With Examples)

6. What are your greatest strengths?

In your answer to this question, share your most relevant technical and soft skills. While it may feel
uncomfortable to speak highly of yourself, remember that this is your opportunity to tell the hiring
manager what makes you a great candidate. To answer, follow the formula below:

1. Share one or two positive qualities and personal attributes: "I’ve always been a natural leader and
worked well in a fast-paced environment...”

2. Back them up with examples: "...I’ve exceeded my KPIs every quarter and have been promoted
twice in the past five years. I look back at those successes and know that I wouldn’t have reached
them if I hadn’t built and led teams composed of highly skilled and diverse individuals. I’m proud of
my ability to get cross-functional groups on the same page...”

3. Relate them back to the role for which you’re interviewing: "...I’ve also regularly honed my
management skills through 360 reviews and candid sessions with my team, and I know continuing to
build my leadership skills is something I want from my next role.”

7. What are your greatest weaknesses?

It can feel awkward to discuss your weaknesses in an environment where you’re expected to focus
on your accomplishments. However, when answered correctly, sharing your weaknesses shows that
you’re self-aware and have an interest in continued growth and learning—traits that are attractive to
many employers. Consider using this formula for your response:

1. Select an actual weakness (not a strength) that's honest but professionally relevant: "I’m naturally
an introvert...”

2. Add context: "...From my first job out of college, I tend to do well with little supervision and a high
degree of independence...”

3. Provide a specific example:" ...After being assigned to a team that needed to give monthly
progress updates, I knew I owed it to my teammates and myself to learn how to collaborate better
with others..”

4. Explain how you overcame or are working to overcome it: "...I took an online course on improving
communication skills and learned how to reach out to my teammates with more confidence, and also
how to brush up on presentation skills so that I felt more relaxed when it was my turn to deliver a
monthly presentation. I’m never going to be the most vocal person in a meeting but I can definitely
contribute to any conversation and be an effective team player.”

8. What are your goals for the future?

Hiring managers often ask about your future goals to determine whether you’re likely to stay with
the company long-term. Additionally, this question is used to gauge your ambition, expectations for
your career and ability to plan ahead. The best way to handle this question is to examine your
current career trajectory and how this role could help you reach your long-term goals.

Example answer: “I’d like to continue developing my marketing expertise over the next several years.
One of the reasons I’m interested in working for a fast-growing startup company is that I’ll have the
ability to wear many hats and collaborate with a variety of departments. I believe this experience will
serve me well in achieving my ultimate goal of someday leading a marketing department.”

Read more: Interview Question: “What Are Your Future Goals?”

9. Where do you think you'll be in five years?

Understanding how you imagine your life in the future can help employers understand whether the
trajectory of the role and company fits in with your personal development goals. To answer this
question you can provide specific career goals including any dream roles or projects:
Example answer: "Some of my future goals for the next few years include leading a design team in a
formal capacity. I’m also excited about the prospect of working with product and event teams on
developing streamlined processes since this is a natural fit with my project management background.
I’d also like to further develop my skills in user experience to aid in creating more user-focused
designs.”

Read more: Interview Question: “Where Do You See Yourself in Five Years?”

10. What did you like most about your last position?

Knowing what you enjoyed about your last position can offer employers insight into your motivations
and personality, and whether you’ll enjoy the open role.

Jennifer advises, “When answering a question about what you enjoyed most in a previous role, it can
help to mention a skill, trait or responsibility that is required of the role that you are applying for. This
can demonstrate that you understand what you are applying for and that you already know there are
aspects of the role that you would enjoy.”

Example answer: “My last position was a great entry-level role at a start-up agency. Not only was I
learning more about marketing, but management was also very transparent, teaching us a great deal
about owning a business. It was a collaborative atmosphere, and the team and I worked together on
almost every project.”

Read more: Interview Question: "What Did You Like Most About Your Job?"

11. What did you like least about your last position?

This question can tell employers about the kind of work you enjoy, your experience level and
whether you’d be a good fit with the company culture. But avoid saying anything negative about your
former employer, managers or colleagues.

“Keeping a positive tone and outlook is key when discussing reasons for leaving a job,” Jennifer
advises. “For example, if you share that your previous role didn’t provide you with an opportunity to
grow, this can still be a positive reason for leaving because it shows that you are interested in
advancing in your career.”

Instead, make your answer more about your career growth and enthusiasm for joining the company.
Jennifer emphasizes, ”The desire to take the next step in your professional journey should always be
seen as a good thing when you express gratitude for the opportunity your previous role offered you
and excitement for how you can contribute and expand your skillset in this new position.”
Example answer: “While I enjoyed my time learning and growing in my last job, there was a lack of
opportunity in the way I wanted to progress in my career. I deeply enjoy being challenged and getting
better at what I do, which I understand is a top priority for managers at your organization. That’s why
I’m excited to continue having conversations about this opportunity.”

Read more: Interview Question: "What Did You Like Least About Your Last Job?"

12. Can you tell me about a difficult work situation and how you overcame it?

This question is often used to assess your problem-solving skills and how well you perform under
pressure. Consider using the STAR method to illustrate a work challenge and how you overcame the
situation. Specifically, you would structure your answer by stating the context of the Situation or
challenge, your role or assigned Task, the Action you took to overcome the challenge, and the Result
or outcome.

Example answer: “My boss had a family emergency and needed to be out of the office for two weeks
without advance notice. Our biggest client had already made plans to visit our office during that time
to hear an ad campaign pitch and was concerned that no one else in the office would be up to speed
on the project before the deadline. I scheduled an immediate video call with the client to assure
them I could represent my boss’ pitch in the meeting. I even made a point of mentioning the client’s
specific parameters for the campaign. The pitch went ahead as planned and we won the account.”

Related: Interview Question: "What Is the Biggest Challenge You've Faced In Work?"

13. How do you respond to stress or change?

How you handle stressful situations and adapt to change is an indicator of your ability to solve
unexpected problems and learn new processes. Employers want to hire candidates who react to
stress constructively and are willing to try new solutions, so it’s important that your answer to this
question demonstrates personal growth. Provide an answer that demonstrates your ability to stay
calm under pressure and adapt to new processes.

Example answer: “I’m able to stay calm by focusing on the bigger picture first and then breaking
down my projects into smaller tasks. I always start by identifying the ultimate goal I’m trying to
achieve. From there, I make a list of short and long-term action items that will get me to my final
goal.”

Read more: Interview Question: “How Do You Handle Stress?”

14. How do you handle conflict at work?

Employers ask this question to gauge your communication skills, problem-solving skills and how well
you deal with stress. A good answer will illustrate a time when you confronted an obstacle, remained
calm and worked toward a productive solution.
Example answer: “I was working as an IT project manager and one employee was constantly late
finishing tasks. When I approached him about it, he got defensive, so I kept calm and acknowledged
that the deadlines were challenging and asked how I could help him meet expectations. He told me
that he had been pulled into another project so I met with the other project manager and we came
to a resolution that lightened the technician’s workload. For the remainder of the project, the
technician delivered great work. I learned that you don’t always know what others are experiencing
and by keeping that in mind, you can better navigate conflict and be a more helpful and supportive
colleague.”

Read more: Interview Question: "How Do You Handle Conflict in the Workplace?"

15. What is your greatest accomplishment?

It can be overwhelming to pinpoint your single most impressive accomplishment. Instead, think of a
few achievements that showcase your work ethic and values. If you can, choose examples that also
tie back to the main responsibilities of the open role.

Example answer: “In my last role, I managed all of the company's social media content. I noticed
other brands were experimenting with videos and seeing great engagement from their customers, so
I asked my boss if we could do a low-budget test. She agreed, so I produced a video cheaply in-house
that drove double the engagement we normally saw on our social channels. It also drove conversions
with 30% of viewers visiting our website within a week of seeing the video.”

Read more: Interview Question: “What Is Your Greatest Accomplishment?”

16. How do you define success?

Employers ask this question to see how your definition of success might influence your goals and
how you measure them. A good answer will show that you know how to define and measure goals
and you’re willing to challenge yourself and work hard to meet them.

Consider your proudest achievements, your long- and short-term successes and how the company
you’re interviewing with views success. Give specific examples of how you’ve succeeded in the past.

Example answer: “I define success as fulfilling the goals and expectations of my role as well as
helping my colleagues achieve their own benchmarks so the company can be successful. In my
previous role, success meant exceeding weekly quotas and, implementing new processes that
increased productivity and decreased the amount of time it took us to complete our tasks.”

Read more: Interview Question: "How Do You Define Success?"

17. How do your skills align with this role?

While this is similar to questions like “Why should we hire you?” or “What can you bring to the
company?” it allows you to be more specific about your work ethic, style and unique abilities as it
relates to the role. An impactful answer will discuss your hard and soft skills, and how those skills
benefitted your employer.

Example answer: “I can make anyone feel comfortable in a new environment, which makes me a
good fit as a human resources representative. In my previous position, a new employee came to me
and told me that she didn’t think she was right for the company culture. I took the time to talk with
her and it turned out she had misunderstood a list of volunteer opportunities her manager had
emailed as being a very long list of mandatory work she was expected to complete during weekends.
I was able to assure her that we did not have any such demands, and she eventually signed up for
one of the volunteer positions and loved the experience.”

Read more: Interview Question: "What Skills Would You Bring to the Job?"

18. Why should we hire you?

While this question may seem intimidating interviewers are generally just giving you an opportunity
to pitch your best qualifications for the job. Use this time to reinforce your best qualities and skills
and mention anything else that didn’t come up during the interview. Practicing your answer in
advance will help you sound confident and reinforce your communication skills.

Example answer: “I think I’m a great fit for this job because I’m highly deadline-oriented and I thrive
in a fast-paced work environment. You mentioned that you prefer weekly status updates over
monthly updates and that’s something I’m already doing in my current job. So this job feels like a
realistic workload and something that would be an exciting challenge.”

Read more: Interview Question: “Why Should We Hire You?”

19. Why are you leaving your current job?

There are many acceptable reasons for leaving a job. Prepare a thoughtful answer that will give your
interviewer confidence that you’re being deliberate about this job change. Instead of focusing on the
negative aspects of your current or previous role, focus on the future and what you hope to gain in
your next position.

Example answer: “While I value the experience I’ve gained from my current role, there aren’t any
opportunities for advancement and I’d like to continue challenging myself by taking on more
responsibilities.”

Read more: Interview Question: “Why Are You Looking for a Job?”

20. What is your salary range expectation?

Interviewers ask this question to make sure your expectations are in line with the amount they’ve
budgeted for the role. If you give a salary range exceedingly lower or higher than the market value of
the position, it gives the impression that you don’t know your worth. Here are three ways to
approach this response:

Provide a range

Research the typical compensation range for the role on Indeed Salaries and set your range
accordingly based on your experience and skill level. Be sure to let the hiring manager know if you’re
flexible.

“My salary expectation is between $00,000 and $00,000, which is the average salary for a candidate
with my level of experience in this city. However, I have some flexibility.”

Include negotiation options

There may be other benefits, perks or forms of compensation you find just as valuable as your salary.

“I’m currently earning $00,000 and I’d like an increase in compensation but I’m willing to consider
other forms of compensation, including paid time off and bonuses, to increase that number.”

Deflect the question

If you’re early in the hiring process and still learning the specifics of the job duties and expectations,
you may want to deflect the question for later in the conversation.

“Before I answer, I’d like to ask a few more questions to get a better idea of what the position entails.
That way, I can provide a more accurate expectation.”

If you’re unsure about what salary is appropriate to ask for the position you’re applying to, visit
Indeed's Salary Calculator to get a free, personalized pay range based on your location, industry and
experience.

21. Do you have any questions?

This might be one of the most important questions asked during the interview process because it
allows you to explore any topics that haven’t been addressed and shows the interviewer you’re
serious about the role. Remember that you’re interviewing the company too. Take time to ask the
interviewer about their own experiences with the company and address any lingering questions you
may have.
Example answers:

What do you love most about working for this company?

What would success look like in this role?

What are some of the challenges people typically face in this position?”

How important is it that you hire someone with XYZ qualities?

Do you have any hesitations about hiring me?

Read more: Interview Question: “Do You Have Any Questions?"

22. What are you passionate about?

Employers might ask this question to better understand what drives you and what you care most
deeply about. Your answer can help them understand whether you’re a good fit for the role and
whether the position will meet your long-term goals. To answer, consider this structure:

1. Select something you are genuinely passionate about and explain why you’re passionate about it:
“As a software developer, I’m passionate about creating efficient products to help people perform
better at their jobs…”

2. Provide examples of how you’ve pursued this passion: "...One of the things I loved about my last
job was being able to track the results of my team’s code update and watch as our months of work
yielded positive user feedback...”

3. Relate it back to the job: "...Having the opportunity to lead projects from ideation through launch
was one of the reasons I was so excited to apply for this role.”

Read more: Interview Question: “What are you passionate about?”

23. What is your teaching philosophy?

This isn’t a question solely for those applying for teaching positions. Employers may ask this of
anyone who might be leading or teaching others. Your response will allow employers to gauge your
personal skills and if you would be a good culture add. A good answer will concisely identify what
you think teaching should achieve and include concrete examples to illustrate your ideas.

Example answer: “My teaching philosophy is to start by asking questions that hopefully get the
person to come to a new conclusion on their own. This way, they feel ownership over the learning
rather than feeling micromanaged. For example, in my last role, I was editing an article written by a
copywriter I managed. The story didn’t have a clear focus or hook. In a one-on-one meeting, I asked
her what she thought was the main point of the article if she had to sum it up in a sentence. From
there, I asked if she thought the focus was clear in the article. She didn’t think it was clear and
instead thought she should rework her introduction and conclusion. As a result, the article improved
and my direct report learned a valuable writing lesson that she carried into her future work.”

Read more: Interview Question: “What is Your Teaching Philosophy?”

24. What does customer service mean to you?

If you’re applying for a public-facing role, an employer may ask this question to determine what
aspects of customer service are most important to you. A good answer will align with the company’s
values, which you can glean through researching their customer service policy, understanding their
products and clientele and reflecting on your own experiences as a customer. Your answer can either
come from the perspective of a customer or a customer service provider.

Example answer: “In my experience, good customer service involves taking responsibility when
something goes wrong and doing what you can to make it right. For example, on a recent flight, I had
pre-ordered my meal only to discover they didn’t stock enough of my dish. Instead of simply stating
the facts, the flight attendant apologized sincerely and offered me a free drink or premium snack. To
me, this apology went a long way in smoothing things over. The freebie was a bonus that made me
feel valued as a customer and choose the same airline for my next flight.”

Read more: Interview Question: “What Does Customer Service Mean to You?”

25. Tell me about your work experience

This question gives you the opportunity to elaborate on your most relevant work experiences.
Employers will want to know about the skills and accomplishments that will be most useful in the
open role.

According to Jennifer, “You want to be concise, curated and current when discussing your work
experience in an interview. To do this, keep your work summary brief and focus on recent experience
that is relevant to the role you are interviewing for. When possible, include an accomplishment that
you are proud to share.”

Example answer:

1. Quantify your experience: “I have 10 years of experience in personal finance management, and I
have assisted 45 repeat clients in increasing their capital by an average of 15% every year.”

2. Illustrate connections to the role: ”As a financial analyst, I’ve used visual growth charts to show my
clients how each saving plan option can impact their goals. When I became a senior financial analyst,
I supervised other analysts and trained them in providing the most helpful experience to our
customers.”

3. End with a goal statement: "As your senior financial consultant, I aim to integrate my
individualized approach to helping clients build the retirement fund they will depend on.”

Read more: Interview Question: “Tell Me About Your Work Experience”

26. How do you work under pressure?

Many jobs involve moments when there are unexpected situations that require swift action. The
ability to stay calm and think logically in such a scenario is a major asset. This question offers another
opportunity to use the STAR method to talk about a specific time you faced a stressful and calmly
found a solution.

Example answer: “Throughout my career, I’ve discovered how to embrace working under pressure. I
find that routine can make us complacent, so I try to look for challenges that push me to grow. One
time, I was supposed to deliver a project to a client in five days. A colleague who was working with
another client had the same deadline, but he had to take a leave of absence due to personal reasons.
I was asked to take up both projects at the same time. While I felt an initial sense of panic, I came up
with a very detailed time management plan and found new ways to boost my efficiency that enabled
me to deliver both projects on time.”

Read more: Interview Question: "How Do You Work Under Pressure?"

27. What is your dream job?

Employers typically ask this question because they want to ensure that your interests and goals are
compatible with the career path of the open position.

However, Jennifer cautions, “While it can be tempting to say, ‘This is my dream job!’ it isn’t always a
good answer on its own, even if it is true. Interviewers want to know that you have a good
understanding of what you’re looking for in a role and that you’re not just applying for random
positions.”

The best answer, Jennifer explains, focuses on your specific qualifications. “Describe the skills, tasks
and even work environment that you enjoy and make the connection to the role that you are
interviewing for by highlighting how this role would allow you to focus on that kind of work.”

Example answer:
1. Mention the skills you want to use: “I enjoy guiding other team members on projects and making
sure everything goes smoothly..."

2. Describe a job in general: "...My dream job would be a leadership position where the other team
members are active participants and communication happens daily...”

3. Discuss your values: "...I love seeing a project through to the end and celebrating everyone’s hard
work...”

4. Tailor to the job for which you are interviewing: "...For instance, if you’re applying for a leadership
position, you might discuss how your dream job would include supervisory responsibilities."

Read more: Interview Question: "What Is Your Dream Job?"

28. What can you bring to the company?

This question is similar to “Why should we hire you?” A strong answer will demonstrate how your
skills and experience will make you successful in the new role.

As Jennifer explains, “Like with answers to many questions asked in an interview, this is your
opportunity to show you have done your research, you understand the role, and you are aligned with
the company’s goals and values.” She goes on to point out, “This is an opportunity for you to share
an example from your past using the STAR method that demonstrates success in an area relevant to
the role or company.

Example answer: “My problem-solving abilities allow me to work well under pressure. In a previous
position, I was responsible for organizing our company's annual conference. This involved renting a
meeting space and hiring caterers, scheduling speakers and arranging for technical equipment, as
well as coordinating travel arrangements for out-of-town attendees from our other office branches.
There were often cancellations and equipment mishaps and it was my job to find replacements and
make sure the conference ran smoothly so no one was aware of any behind-the-scenes challenges. I
will bring the same attention to detail and problem-solving skills to the position here at ABC
Company.”

Additional job interview questions

To make sure you feel confident and prepared for your next interview, we've compiled and
categorized even more commonly asked interview questions. Where applicable, simply follow the
link for in-depth advice on how best to answer the question posed.

Basic interview questions

Can you explain these gaps in your resume?

Are you willing to travel?

Are you overqualified for this role?

Would you be willing to work nights and weekends?

What qualities make a good leader?

What is the name of our CEO?

What questions haven’t I asked you?

What do you know about our company?

Why are you changing careers?

Can you walk us through your resume?

Why is our company interesting to you?

Who was your favorite manager and why?

Who are our competitors?

Why are you the right person for this job?

What is your greatest personal achievement?

Where do you see yourself in 10 years?

What do you know about our industry?

Why did you leave your last job (when you were laid off)?

Related: 15 Phone Interview Questions and Answers

Behavioral interview questions

Describe a time when your boss was wrong. How did you handle the situation?

How would you feel about reporting to a person younger than you?

Describe a time you went above and beyond at work.

Tell me about the last mistake you made.

What do you want to accomplish in the first 30 days of this job?

Describe a time you got angry at work.

Describe a time when you had to give a person difficult feedback.

Describe a time when you disagreed with your boss.

Would you ever lie for a company?

Tell me about how you dealt with a difficult challenge in the workplace.

What do you really think about your previous boss?

What has been the most rewarding experience of your career thus far?

How would you deal with an angry or irate customer?

Describe a time you chose to not help a teammate.

Describe a time you went out of your way to help somebody.

Describe a time when your work was criticized.

What do you want to accomplish in the first 90 days of this job?

Do you think you could have done better in your last job?

How would you fire someone?

How do you delegate?

How do you interact with management?

If you were hiring, what would you look for?

What challenges are you looking for?

Related: 15 Phone Interview Questions and Answers

Questions about salary

Can you discuss your salary history?

How much do you expect to be earning in five years?

Read more: How To Talk About Salary in a Job Interview

Questions about you

What makes you uncomfortable?

What is your ideal working environment?

What commonly accepted view do you disagree with and why?

What are some positive things your last boss would say about you?

What differentiates you from our other candidates?

Are you a morning person?

How would a good friend describe you?

Are you more of a leader or a follower?

Do you have a personal mission statement?

What do you like most about yourself?

How long do you expect to work for this company?

How do you keep yourself organized?

What character traits would your friends use to describe you?

What is your favorite movie of all time and why?

What are three skills or traits you wish you had?

Describe your perfect company.

Do you prefer to work alone or on a team?

What is your proudest achievement?

How do you want to improve yourself in the upcoming year?

Who are your heroes?

What is your favorite memory from childhood?

What is your favorite website?

When were you most satisfied in a previous job?

What’s the last book you read?

What is the best job you ever had?

What is your greatest fear?

What was your greatest failure, and what did you learn from it?

What’s the biggest lesson you’ve learned from a mistake you’ve made?

If you won a $10 million lottery, would you still work?

What was the last project you led and what was the outcome?

How many hours per week do you normally work?

Do you ever take your work home with you?

What three things are most important to you in your job?

What is one negative thing your last boss might say about you?

What will you miss about your previous job?

Describe your work style.

What is your management style?

Who has impacted you most in your career?

What is your least favorite thing about yourself?

What is your biggest regret and why?

What are your coworker pet peeves?

Why did you choose your major?

What is your ideal company size?

What is a book that everyone needs to read and why?

Do you prefer working alone or in a team environment?

Do you find it difficult to adapt to new situations?

Do you have a mentor?

Explain why you’ve had so many jobs.

What do you do in your spare time?

Describe your top three technical skills.

What causes are you passionate about?

How ambitious are you?

How competitive are you?

How did you hear about the position?

How do you drive results?

How do you handle confidential information?

How do you prioritize your work?

How do you motivate others?

How would your boss describe you?

How would your coworkers describe you?

How would you describe yourself?

What's one thing you learned recently?

What is the best job you've ever had?

What management style do you prefer?