LESSON Purposive Communication
LESSON Purposive Communication
Many people perceive culture to be the root of communication challenges. When people from
two different cultures try to exchange information, the way they speak, their body language or
their mannerisms can be interpreted differently by the other person. The way people approach
problems and how they participate in communities is all influenced by culture.
The Cost of Cultural Ignorance: Communicators who fail to realize that persons from
different cultures may not look, think, or act as they themselves do run the risk of having those
with whom they interact judge them to be insensitive, ignorant, or culturally confused. Cultural
misunderstandings often lead to lost opportunities and increased levels of tension between
people. Recognizing and responding to differences among cultures allows for more
meaningful relationships. At the same time, we need to be mindful that not
everyone from a particular culture exhibits the same characteristics and
communication traits.
Thus, as a responsible speaker: you have to see your culture through the eyes of others or
v.v., and learn and consider your differences. Learning about such differences will help you (1)
appropriately respond to varied communication styles, (2) recognize the need to expand your
choices as a communicator, and (3) increase the effectiveness of your interactions with persons
of different cultures
b. Cultural sensitivity - involves accepting those differences without insisting your own
culture is better, or that everyone should do it your way (Sherman, 2018).
Gender Sensitivity - This refers to the aim of understanding and taking account of the
societal and cultural factors involved in gender-based exclusion and discrimination in the most
diverse spheres of public and private life.
Gender-sensitive language: is the realization of gender equality in written and spoken
language.
- it is attained when women and men and those who do not conform to the binary gender system
are made visible and addressed in language as persons of equal value, dignity, integrity, and
respect.
GENDER-NEUTRAL WORDS
1. Ancestors, forebears (instead of forefathers)
2. Artificial, manufactured (instead of man-made)
3. Average/ordinary person (instead of common man)
4. Chair, chairperson, coordinator (instead of chairman)
5. Courteous, cultures (instead of ladylike)
6. First-year student (instead of freshman)
7. Flight attendant (instead of stewardess)
8. Human resources (instead of manpower)
9. legislator, representative (instead of congressman)
10. Mail carrier, letter carrier, postal worker (instead of mailman, postman)
11. people, human beings (instead of mankind)
12. person, individual (instead of man)
13. Police officer (instead of policeman)
14. Solidarity (instead of brotherhood)
15. To operate, to cover, to staff (instead of to man)
Political correctness - is used to describe language, policies, or measures that are intended
to avoid offense or disadvantage to members of particular groups in society.