WORK INSTRUCTION

FIBERHOMESR-1041Y

Firmware Version : RP0102

CONTENTS
ANDROID & IOS APP
1 PACKAGE CONTENT 7 INSTALLATION AND
CONFIGURATION GUIDE

2 HARDWARE OVERVIEW &

SETUP SUMMARY 8 VALUE ADD FEATURES

3 unifi INSTALLATION -
MANUAL PPPoE SETUP 9 STATIC IP CONFIGURATION

4 WiFi CONFIGURATION
10 FIRMWARE UPGRADE

VLAN SETUP (IPTV/VOBB)

5 11 OTHER SUPPORTED
SERVICES

6 MESH Wi-Fi 12 TECHNICAL SUPPORT

1. Package Content
Package Contents

• 1 x SR1041Y Wi-Fi 6 • 1 x Quick Installation

(AX1800) Wireless
Router Guide

• 1 x 1m Ethernet Cable
• 1 x 3-pin Power
adapter
2. Hardware Overview & Setup Summary
Hardware Overview - Ports
unifi Plus Box

Ethernet Cable

TV

Laptop (Wireless)
Power Adapter

Power

Fiber

Wall Socket for

Fiber

Ethernet Cable
Ethernet Cable

Universal Optical Desktop (Wired)

Network Unit (UONU)
Hardware Overview- LEDs

LED Colour Appearance State

Internet Green Static Accessible to the internet
Power Green Static Router is On
2.4G Green Blinking Devices connected through 2.4G WiFi
5G Green Blinking Devices connected through 5G WiFi
WPS Green Blinking Allow for WPS connection
WAN Green Static Router is connected to UONU
LAN 1-3 Green Blinking Devices connected to LAN port
USB Green Static USB devices connected
Attention to Installer!!

Please make sure the firmware is

upgraded to version
RP0102
before proceed with the setup
of the MWG & Mesh WiFi
 Setup Summary

1. Connection Name: 4_Other_B_VID_600

1. Connect power adapter & turn ON 2. Mode: Bridge
Hardware IPTV VLAN
1 Setup
2.
3.
Connect UTP from UONU to WAN port
Connect UTP from LAN1 to Notebook
4 Setup
3.
4.
VLAN: 600
DHCP Passthrough: Enable
4. Connect UTP from LAN3 to UPB 5. Bound Ports: LAN3

1. Connection Name: 1. Turn on Router 1(PPPoE configured) & Router 2

1_INTERNET_R_VID_500 2. Router 1: Press WPS button 3 seconds
2. Package Type: PPPoE 3. Router 2: Press WPS button 6 seconds
2 PPPoESetup 3.
4.
Mode: ROUTE
VLAN: 500
5 MeshSetup 4. Wait 2 minutes for stabilization
5. Success: Internet & WAN LED Router 2 ON and
5. IP Mode: PPPoE WPS LED on both router OFF
6. Bound Ports: LAN1, LAN2, LAN3,
SSID1, SSID5

1. Download App ‘Fiberhome’ from Playstore orApp

3 WiFi Setup
1.
2.
Enable Band Steering
Modify WiFi username & password 6 APPSSetup 2.
Store
Connect smartphone to main router WiFi
3. Login to app
3. unifi Installation – Manual PPPoE Setup
 unifi Installation – Sign In
1
STEP 1: Open up a web browser
and enter the default gateway’s
IP address (192.168.1.1) in the
Address\URL field.
STEP 2: Enter the username
and password
(superadmin/f1ber@dm!n)
STEP 3: Click SIGN IN to log in
to the Web page.

USERNAME/PASSWORD LEVEL

superadmin/f1ber@dm!n TM (SDZ/UE/UR/RU/TROS)

tmadmin/Adm@XXXX unifi customers

* XXXX – last 4 digit of MAC Address on Capital Letter
3
 unifi Installation – Manual PPPoE Setup
STEP 4:
Click Advance Step
STEP 5:
Click WAN Service
STEP 6:
Select Connection name – 6
1_INTERNET_R_VID_500 4
STEP 7:
5 7
Select Package Type: PPPoE
STEP 8: 8
Select Mode: Route
STEP 9:
Select IP Protocol Type: IPv4/ IPv6 9
STEP 10:
Enable VLAN and enter VLAN ID 500
STEP 11: 10
Select Service Type: INTERNET

11
 unifi Installation – Manual PPPoE Setup (Cont.)
STEP 12:
Key in the PPP Username & Password
STEP 13: 12
Select Dial Mode: Automatically
STEP 14: 13
Select WAN Get IP Mode: PPPoE
STEP 15:
Slide On PD Enable. Select Get IPv6 14
Prefix Mode: Prefix Delegation and Get
IPv6 Address Mode: DHCPv6
STEP 16:
Select Bound Ports: LAN 1,LAN 2, LAN 3* 15
(if no IPTV service), SSID 1 & SSID 5.
STEP 17:
Click Apply to save configuration
STEP 18: 16
*Reboot RG by power ON OFF the
device power button.
17
 unifi Installation – Verify PPPoE Status
STEP 19:
Select Status
STEP 20: 19
Select WAN 20
STEP 21:
Verify
21
Connection
Status:
Connected
4. WiFi Configuration
 WiFi Configuration
1
STEP 1:
Open up the web browser and enter the
default gateway’s IP address
(192.168.1.1) in the Address\URL field.
STEP 2:
Enter the username and password
(superadmin/f1ber@dm!n)
STEP 3:
Click SIGN IN to log in to the Web page.

3
 WiFi Configuration

STEP 4:
Click on Basic Setup
STEP 5: 4 7
Click on WLAN
STEP 6
Click on Band Steering
5
STEP 7:
Turn on Band Steering
Enable

6
 WiFi Configuration

STEP 8:
Rename the SSID Name
to customer’s preferred
SSID Name
STEP 9: 8
Set SSID ID password
STEP 10:
Click on Apply

10
5. VLAN Setup (IPTV/VOBB)
IPTV STB VLAN Setup
 unifi Installation – IPTV VLAN Setup
STEP 1:
Click WAN Service
STEP 2:
Select Connection name 2
4_Other_B_VID_600
STEP 3:
Select Mode: Bridge
STEP 4: 1 3
Turn on Enable VLAN 4
STEP 5:
Fill in VLAN ID :600 5
STEP 6:
Service Type : Other
STEP 7: 6
Turn on Enable DHCP
Passthrough 7
STEP 8: 8
Bound Ports on LAN 3
VoBB VLAN Setup – Multiline SIP
 unifi Installation – VOBB VLAN Setup
STEP 1:
Click WAN Service
STEP 2:
Select Connection name
3_Other_B_VID_400 2
STEP 3:
Select Mode: Bridge
STEP 4: 1 3
Turn on Enable VLAN
4
STEP 5:
Fill in VLAN ID :400 5
STEP 6:
Service Type : Other
STEP 7:
6
Turn on Enable DHCP
Passthrough 7
STEP 8:
Bound Ports on LAN 3 8
6. Mesh Wi-Fi
 Mesh Wi-Fi Configuration
STEP 1:
Turn on 1st router that already
configured with PPPOE account. 4
STEP 2:
Turn on 2nd router.
STEP 3:
Wait for 1 minutes, until both
routers are ON and stable.
STEP 4:
On the 1st router, press WPS
button for 3 seconds, until WPS
LED flash slowly
 Mesh Wi-Fi Configuration
STEP 5:
On the 2nd router, press WPS
5
button for 10 seconds, until WPS
LED flash quickly
STEP 6:
Wait for 2 minutes for both routers
to connect to each others.
STEP 7:
After the mesh networking is
successful, the Internet and WAN
LEDs of the 2nd Router are ON,
and the WPS LED of the 1st and
2nd routers are OFF.
ON ON

7 7
7. Android & iOS APP Installation and Configuration Guide
Android & iOS APP Installation and Configuration Guide
 Android & iOS APP Installation and Configuration Guide

STEP 1:
Open up Play Store or App Store
STEP 2:
Search Fiberhome app
STEP 3:
Tap Download
 Android & iOS APP Installation and Configuration Guide

STEP 4:
Open your smartphone WiFi setting.
Connect smartphone to the main router WiFi.
 Android & iOS APP Installation and Configuration Guide

STEP 5:
Open the app
STEP 6:
Login 6

The login password is located on the bottom

of the labels.

6
 Android & iOS APP Installation and Configuration Guide

STEP 7: 7
After login
App page will show up
8. Value Add Features
 Port Forwarding
STEP 1:
Select Basic Setup
STEP 2:
Select NAT and then select Port
Forwarding
3
STEP 3: 1
Select Wan Name:
4
1_INTERNET_R_VID_500
STEP 4:
Select Protocol: TCP/UDP/TCP+UDP 5
STEP 5: 6
Insert Local IP Address
STEP 6: 2
Assign Local Port Range 7
STEP 7:
Insert Remote IP Address (Optional) 8
STEP 8:
Assign remote Port Range
STEP 9:
Click Confirm to save the 9
configuration.
 DDNS

STEP 1: Click on Application

STEP 2: Click on DDNS
STEP 3: Click on Add DDNS

1
3
2
 DDNS
STEP 4:
Click on Enable
STEP 5:
4
Select WAN name
STEP 6: 5
Select Service provider
STEP 7: 6
Fill in dyndns Domain_name
STEP 8: 7
Fill in dyndns Username
STEP 9:
Fill in dyndns Password 8
STEP 10:
Click Confirm to create this rules
9

10
Schedule Reboot

3
9. Static IP Configuration
 Static IP Configuration
1
STEP 1: Open up a web browser
and enter the default gateway’s
IP address (192.168.1.1) in the
Address\URL field.
STEP 2: Enter the username
and password
(superadmin/f1ber@dm!n)
STEP 3: Click SIGN IN to log in
to the Web page.

3
 Static IP Configuration
STEP 4:
Click Advance Step
STEP 5:
Click WAN Service
STEP 6:
Select Connection name – 6
1_INTERNET_R_VID_500 4
STEP 7:
5 7
Select Package Type: PPPoE
STEP 8: 8
Select Mode: Route
STEP 9:
Select IP Protocol Type: IPv4/ IPv6 9
STEP 10:
Enable VLAN and enter VLAN ID 500
STEP 11: 10
Select Service Type: INTERNET

11
 Static IP Configuration
STEP 12:
Key in the PPP Username & Password
STEP 13: 12
Select Dial Mode: Automatically
13
 Static IP Configuration
14
STEP 14:
Enable Static IP Address
STEP 15:
Key in Static IP, Subnet Mask, Start 15
Address and End Address
STEP 16:
Select WAN Get IP Mode: PPPoE
STEP 17: 16
Select Get IPv6 Prefix Mode:
PrefixDelegation and Get IPv6 Address
Mode: DHCPv6
STEP 18:
Select Bound Ports: LAN 1,LAN 2, LAN 3 17
*Bound ports depends on customer’s
need.

18
 Static IP Configuration
STEP 19:
Click Apply
* Reboot RG by power ON OFF the
device power button.

19
10. Firmware Upgrade & Factory Reset
Firmware Upgrade
 Firmware Upgrade

Prerequisite:
Place the upgrading file (Image file) in your PC.
 Firmware Upgrade
1
STEP 1: Open up a web browser
and enter the default gateway’s
IP address (192.168.1.1) in the
Address\URL field.
STEP 2: Enter the username
and password
(superadmin/f1ber@dm!n)
according to device label
STEP 3: Click SIGN IN to log in
to the Web page.

3
 Firmware Upgrade
STEP 4:
Click Management
STEP 5:
Click Update software
STEP 6:
Click Browse

*To find the Image file

located in the PC. 6
4

5
 Firmware Upgrade
STEP 7:
Locate the Image file
STEP 8:
Select the file
STEP 9: 8
Click Open

9
 Firmware Upgrade
STEP 10:
Image file you select will be appeared
STEP 11:
Click Update Software

10

11
 Firmware Upgrade
STEP 12:
Interface will show “System upgrade …”
STEP 13:
Then show “The file was uploaded
successfully! The device is restarting 12
please wait …”

*Took about 5 minutes

13
 Firmware Upgrade
STEP 14:
After upgraded, Web UI will return to login
page

14
 Firmware Upgrade
STEP 15:
Login and check the version number

15
Factory Reset
Factory Reset

STEP 1:
Click Management
STEP 2:
Click Setting
STEP 3: 4
Reset to Default
STEP 4:
Click Restore Default
Settings 1

3
11. Supported Services
 TM ONE/unifi Supported Services
CPE Usage
• Assurance
• Fulfillment
Supported Services

unifi Home HSI & IPTV (Dynamic IP)

Unifi Biz HSI & IPTV (Dynamic IP)

Infra FTTH Unifi Biz + ATA

Multiline SIP

Unifi Biz HSI, VoBB & IPTV (Static IP)

Services Not Supported

All Unifi Lite

All Unifi Home & Biz over VDSL infra

IPVPN (EFM HSBB) – Lite/Premier/Value

Business Accelerator Suite (BAS)

TM Wi-Fi & Enterprise Wi-Fi

12. Technical Support
Technical Support

Mohd Hafif bin Mohd Arif Mohd Isham bin Ishak

Service Operation Centre (SOC) Service Operation Centre (SOC)
HP No : 0126332472 HP No : 012-5663444
Email : mhafif@tm.com.my Email : mohdisham.ishak@tm.com.my

Koh Zhe Wei Ahmad Yusuf

FiberHome FiberHome
HP No : 012-746 8543 HP No : 019-275 0641
Email : kohzhewei@fiberhome.com Email : ahmadyusuf@fiberhome.com
Updated: 26 Nov 2021