Evidence Plan

Competency
Computer Systems Servicing NC II
standard:
Unit of
Install and Configure Computer Systems
competency:
Ways in which evidence will be collected:
[tick the column] Dem
Writ
onst
ten Po
ratio Inte
exa rtf
n& rvie
min oli
Que w
atio o
stio
The evidence must show that the n
ning
trainee…
1. Plans and Prepares unit assembly to ensure
OH & S policies and procedures are
followed in accordance with systems 
requirements*
2. Identifies and obtains materials necessary
to complete the work in accordance with
 
established procedures and checks against
systems requirements*
3. Obtains tools, equipment and testing
devices needed to carry out the installation
work in accordance with established  
procedures and checks for correct operation
and safety*
4. Assembles computer hardware in
accordance with established procedures  
and systems requirements*
5. Performs Basic-input-output-system (BIOS)
configuration in accordance with hardware  
requirements*
6. Creates portable bootable devices in
accordance with software manufacturer  
instruction
7. Prepares customized installers in
accordance with software utilization guide  
and end user agreement

Computer Document No. KNHS-CSS-

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System 0001
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8. Carries out installation of portable
applications in accordance with software 
user guide and software license
9. Installs Operating System (OS) in
accordance with established installation
 
procedures and to comply with end-user
requirements*
10. Installs and configures
peripherals/devices drivers in
 
accordance with manufacturer’s instructions
and/or OS installation procedures*
11. Accesses and installs OS and drivers’
updates/patches in accordance with
 
manufacturer's recommendations and
requirements*
12. Undertakes on-going checks of the quality
of work in accordance with established 
procedures *
13. Installs application software based on
software installation guides, end-user
 
requirements and software license
agreement*
14. Carries out variation to application
software installation in accordance to 
customer/client requirements*
15. Accesses and installs Software updates
in accordance with manufacturer’s  
recommendations and requirements*
16. Tests devices / systems and/or installation
to determine whether it conforms to  
requirements*
17. Conducts stress test to ensure reliability
of equipment in accordance with
 
manufacturer’s instructions and system
requirements*
18. Follows 5S and 3Rs according to
 
environmental policies*
19. Forwards documentation in relation to the 
test to appropriate personnel and/or

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 authority in accordance with requirements*
NOTE: *Critical aspects of competency

Written Test
Multiple Choices
1. Which of the following is NOT a commonly used bootable device?
a. USB flash drive c. DVD-ROM
b. External hard drive d. Floppy disk
2. What is the purpose of creating a bootable device?
a. To store and transfer files c. To play multimedia content
b. To install operating systems d. To connect to the internet
3. Which of the following is NOT required to create a bootable device?
a. A computer with an internet connection
b. Special software for creating bootable devices
c. A high-capacity storage device
d. A CD/DVD burner
4. How can you make a USB flash drive bootable?
a. Use a bootable USB creation tool
b. Format the USB drive as bootable
c. Install a bootable operating system directly on the USB drive
d. None of the above
5. What is the advantage of using a bootable device?
a. It allows you to access your files from any computer.
b. It provides additional storage space for your computer.
c. It improves the performance of your computer.
d. It protects your files from viruses and malware.

True or False
6. A bootable device is a portable storage device that allows you to
install and run an operating system on a computer.
7. A USB flash drive is an example of a bootable device.
8. Creating a bootable device requires special software for creating
bootable devices.
9. To make a USB flash drive bootable, you can format the USB drive
as bootable.
10. Using a bootable device allows you to access your files from any
computer.
11. Bootable devices can be used to recover a computer with a
corrupted operating system.

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 12. Windows, macOS, Linux, and iOS are commonly used operating
systems that can be installed on a bootable device.
13. The storage capacity of a bootable device is typically 1 GB.
14. A bootable device can be used to run software applications.
15. Encryption software can be used to protect the data on a bootable
device from unauthorized access.

Fill in the Blanks: Choose the best answer from the box. Write it in
your activity notebook. Strictly no erasures allowed.

Microsoft Windows Installation Portability Boot device

Portable application Executable Compressed Zip File
Installer Rufus Convenience ISO image

16. _____________ is a software program that can be run directly from a

portable storage device, such as a USB flash drive, without the need for
installation on a computer's hard drive
17. _____________ is a piece of permanent storage device that contains
the operating system as well as all the information and files needed to
start the computer.
18. _____________ is a computer program that installs files, such as
applications, drivers, or other software, onto a computer.
19. ___________________________, 20. ___________________, 21.
______________, and 22. _________________ are common windows installer
file extension.
23. ________________ means that users can simply plug in their portable
storage device and start using their favorite applications immediately.
24. ___________ is an installer creation tool that helps customized
installer.
25. _____________ allows users to have their preferred applications and
settings with them wherever they go.

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 Answer Key

1. D
2. B
3. D
4. A
5. A
6. True
7. True
8. True
9. False
10. True
11. True
12. True
13. False
14. True
15. True
16. Portable application
17. Boot device
18. Installer
19. Executable
20. Microsoft Windows Installation
21. Compressed Zip File
22. ISO image
23. Convenience
24. Rufus
25. Portability

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Performance Test

Specific Instruction for the Candidate

Qualification Computer Systems Servicing NC II

Unit of Competency Install and Configure Computer

Systems

Title: Preparing Installer

Performance Objective: Given the materials and equipment needed,

you should be able to test bootable device following software
manufacturer’s instruction.

List of Equipment, Tools and Materials

Equipment:
● Personal computer systems and devices;
● System unit and its components e.g., motherboard, power
supply;
Materials:
● USB flash drive;
● Disc image (ISO image file); and
● Bootable creator (Rufus).

Instructions

Follow the steps below to prepare an installer for a system software:

Step 1: Gather the Necessary Components

Before creating an installer, gather all the necessary components and

files required for the software application. This includes the
executable files, libraries, dependencies, and any additional
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resources needed for the application to run properly.

Step 2: Choose an Installer Creation Tool

Select an appropriate installer creation tool that suits your needs and
the requirements of the software application. Use Rufus.

Step 3: Configure the Installer Settings

Configure the settings of the installer, including the installation

directory, user interface options, and any additional features or
components that need to be included. Customize the installer to meet
the specific requirements of the software application.

Step 4: Create the Installer Package

Using the chosen installer creation tool, create the installer package
by selecting the necessary files and components to be included.
Follow the instructions provided by the tool to generate the installer
package.

Step 5: Test the Installer

Before distributing the installer, it is important to test it for

compatibility and functionality. Install the software application on
different operating systems and hardware configurations to ensure
that it runs smoothly and without any errors or compatibility issues.

Step 6: Package the Installer for Distribution

Once the installer has been tested and verified, package it for
distribution. This may involve creating a compressed file or a self-
extracting executable that can be easily distributed to users.

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 Performance Criteria Checklist

CRITERIA
YES NO
Did you….
1. gather the necessary components?
2. choose an installer creation tool?
3. configure the installer settings?
4. create the installer package?
5. test the installer?
6. package the installer for distribution?

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QUESTIONING TOOL
Questions to probe the candidate’s underpinning Satisfactor
knowledge y response
Extension/Reflection Questions Yes No
1. What are the potential security threats that can affect a
bootable device and the data stored on it? ❑ ❑

2. How these threats can be detected and prevented? ❑ ❑

3. What are the benefits of portable application? ❑ ❑
Safety Questions
4. Why do we keep the software and operating system on a ❑ ❑
bootable device up to date? Discuss the potential
consequences of using outdated software and how regular
updates can prevent these consequences.
5. How to minimize the impact and prevent further spread, if a ❑ ❑
bootable device becomes infected with malware or viruses?
6. What are potential risks and vulnerabilities associated with ❑ ❑
using a bootable device?
Contingency Questions
7. How can potential risks be mitigated to ensure the safety of ❑ ❑
the device and the data stored on it?
8. What if you’re using outdated software? How these risks ❑ ❑
can be minimized?
Job Role/Environment Questions ❑ ❑
9. As a system administrator in a healthcare setting, explain ❑ ❑
the importance of regularly updating the software and
operating system on a bootable device used for medical
equipment. Discuss the potential risks of using outdated
software and how regular updates can mitigate these risks.
10. As an IT professional in a corporate environment, explain ❑ ❑
the steps you would take to create a bootable device for
deploying a new operating system on multiple computers.
Consider the challenges and limitations you may encounter
and propose strategies to overcome them.
11. As an educational technology specialist in a school district, ❑ ❑
explain the potential benefits and limitations of using bootable
devices for educational purposes. Provide examples to

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support your explanation.
Rules and Regulations ❑ ❑
12. Why is complying with software licensing regulations when ❑ ❑
creating a bootable device important?
13. What are the potential consequences of using ❑ ❑
unauthorized or pirated software when creating a bootable
device?
The candidate’s underpinning ❑ Satisfactor ❑ Not
knowledge was: y Satisfactory

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 Model Answers
1 & 2. Bootable devices are not immune to security threats, and it is
important to be aware of potential risks and take appropriate measures to
protect the device and the data stored on it. The potential security threats
that can affect a bootable device include:
1. Malware and viruses: Bootable devices can become infected with
malware or viruses if they are connected to infected computers or if
the operating system files are compromised during the creation
process. These threats can compromise the security and integrity of
the data stored on the device.
2. Unauthorized access: If a bootable device falls into the wrong
hands, unauthorized individuals may gain access to sensitive
information stored on the device. This can lead to data breaches or
misuse of the data.

To detect and prevent these threats, several measures can be

implemented:
1. Regular scanning: It is important to regularly scan the bootable
device with reliable antivirus software to detect and remove any
malware or viruses. This should be done before and after connecting
the device to a computer to ensure its integrity.
2. Secure creation process: When creating a bootable device, it is
essential to download the operating system files from trusted sources
and use reputable software tools. This minimizes the risk of
compromising the device with malware or viruses during the creation
process.
3. Physical security: Keeping the bootable device physically secure is
crucial to prevent unauthorized access or theft. Storing the device in
a safe location and implementing measures such as password
protection or encryption adds an extra layer of security.

If a bootable device becomes infected with malware or viruses,

immediate action should be taken to minimize the impact and
prevent further spread. The infected device should be disconnected
from any computer and isolated to prevent the malware from
spreading to other devices. Running a thorough scan using antivirus
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 software can help detect and remove the malware. In severe cases, it
may be necessary to reformat the bootable device and reinstall the
operating system or applications to ensure a clean and secure
environment.
3. Using portable applications offers several benefits, including:

1. Portability: Portable applications can be carried on a portable

storage device and used on any computer without the need for
installation. This allows users to have their preferred applications and
settings with them wherever they go.
2. Privacy: Since portable applications do not leave any traces on the
computer they are used on; they provide a level of privacy and
security. Users can work on sensitive files without leaving any
personal information behind.
3. Compatibility: Portable applications are designed to be compatible
with different versions of operating systems. This ensures that the
application will run smoothly on various computers without
compatibility issues.
4. Convenience: Portable applications eliminate the need to install
and uninstall software on different computers. Users can simply plug
in their portable storage device and start using their favorite
applications immediately.
4. Keeping the software and operating system on a bootable device up to
date is crucial for several reasons. Outdated software may contain
vulnerabilities that can be exploited by hackers or malware, leading to
unauthorized access to the device or compromise of the data stored on it.
Regular updates include security patches that address these
vulnerabilities, reducing the risk of security breaches.
Using outdated software can also result in compatibility issues with newer
hardware or software. This can lead to crashes, errors, or the inability to
run certain applications. Regular updates often include bug fixes and
performance enhancements that improve the stability and compatibility of
the bootable device.
Furthermore, regular updates ensure that users have access to the latest
features and improvements offered by the software and operating system.
This enhances the user experience and ensures that the bootable device
is running efficiently.
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5. If a bootable device becomes infected with malware or viruses,
immediate action should be taken to minimize the impact and prevent
further spread. The infected device should be disconnected from any
computer and isolated to prevent the malware from spreading to other
devices. Running a thorough scan using antivirus software can help detect
and remove the malware.
In severe cases, it may be necessary to reformat the bootable device and
reinstall the operating system or applications to ensure a clean and
secure environment. Regular backups of important data stored on the
device can also help minimize the impact of an infection, as the data can
be restored after the device has been cleaned.
Additionally, it is important to review the security measures in place and
strengthen them to prevent future infections. This may include updating
antivirus software, implementing stricter access controls, and educating
users about safe browsing and downloading practices.
6 & 7. Using a bootable device carries certain risks and vulnerabilities that
should be addressed to ensure the safety of the device and the data
stored on it. One major risk is the potential loss or theft of the device,
which can result in unauthorized access to sensitive information. To
mitigate this risk, it is important to keep the device physically secure by
storing it in a safe location and implementing measures such as password
protection or encryption.
Another risk is the potential for data corruption or loss due to hardware or
software failures. To minimize this risk, it is recommended to regularly
back up the data stored on the bootable device to a secure location. This
can be done by creating copies of the important files and storing them on
a separate storage device or in the cloud.
Additionally, the risk of malware or viruses infecting the bootable device
can compromise the security and integrity of the data stored on it. To
mitigate this risk, it is crucial to regularly scan the device with reliable
antivirus software and to ensure that the operating system and software
applications are kept up to date with the latest security patches.
8. Regularly updating the software and operating system on a bootable
device is crucial for maintaining security and ensuring optimal
performance. Outdated software can pose significant risks, as it may
contain vulnerabilities that can be exploited by hackers or malware. These
vulnerabilities can allow unauthorized access to the device or compromise
the integrity of the operating system and data stored on it.

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Regular updates help to address these vulnerabilities by patching security
flaws and improving the overall stability and functionality of the software
and operating system. Updates often include bug fixes, performance
enhancements, and new features that can enhance the user experience.
By keeping the software and operating system up to date, users can
minimize the risk of security breaches and ensure that their bootable
device is running smoothly and efficiently.

9. As a system administrator in a healthcare setting, regularly updating

the software and operating system on a bootable device used for medical
equipment is of utmost importance. Here's why:

Importance of Regular Updates:

1. Security: Outdated software and operating systems may contain

vulnerabilities that can be exploited by hackers or malware. Regular
updates include security patches that address these vulnerabilities,
reducing the risk of unauthorized access or data breaches.

2. Compliance: Healthcare organizations are subject to strict

regulatory requirements, such as HIPAA (Health Insurance Portability
and Accountability Act). Regularly updating software and operating
systems helps ensure compliance with these regulations, which
mandate the protection of patient data.

3. Stability and Performance: Updates often include bug fixes and

performance enhancements that improve the stability and
functionality of the bootable device. This helps ensure that medical
equipment operates smoothly and reliably, minimizing the risk of
disruptions in critical healthcare processes.

Potential Risks of Outdated Software:

1. Security Breaches: Outdated software may have known

vulnerabilities that can be exploited by cybercriminals. This can lead
to unauthorized access to sensitive patient data or the introduction of
malware that can compromise the integrity of the bootable device.

2. Compatibility Issues: Medical equipment often relies on specific

software versions or dependencies. Using outdated software may
result in compatibility issues, rendering the equipment inoperable or
causing malfunctions that can impact patient care.

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 3. Regulatory Non-Compliance: Healthcare organizations are legally
obligated to protect patient data and comply with regulations such as
HIPAA. Using outdated software increases the risk of non-compliance,
potentially leading to legal consequences and reputational damage.

Mitigating Risks through Regular Updates:

1. Patch Management: Implement a robust patch management

process to ensure that software and operating systems on the
bootable device are regularly updated with the latest security
patches and bug fixes. This can be done through automated patching
tools or manual verification and installation.

2. Vendor Support: Maintain a relationship with software and

equipment vendors to stay informed about updates and patches.
Vendor support can provide guidance on the latest updates and
ensure compatibility with medical equipment.

3. Testing and Validation: Before deploying updates, thoroughly test

them on a non-production environment to ensure compatibility and
functionality. Validate the updates with the medical equipment
manufacturer to ensure they meet regulatory requirements and do
not compromise patient safety.

By prioritizing regular updates, system administrators in healthcare

settings can mitigate the risks associated with using outdated
software on bootable devices, ensuring the security, stability, and
compliance of medical equipment.

10. As an IT professional in a corporate environment, creating a bootable

device for deploying a new operating system on multiple computers
involves several steps. Here is a suggested approach:
1. Selecting the appropriate bootable device: Choose a bootable
device that is compatible with the computers you will be deploying
the new operating system on. USB flash drives are commonly used in
corporate environments due to their portability and ease of use.
2. Gathering the necessary software and files: Obtain the installation
files for the new operating system from the official source. Ensure
that you have the appropriate licensing and permissions to use the
operating system.

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3. Preparing the bootable device: Format the bootable device to
ensure it is clean and ready for the new operating system. This can
be done using disk formatting tools or specialized software provided
by the operating system vendor.
4. Creating the bootable device: Use a bootable USB creation tool,
such as Rufus or Windows USB/DVD Download Tool, to copy the
operating system files onto the bootable device. Follow the software's
instructions to ensure the files are copied correctly.
5. Verifying the bootable device: Test the bootable device on a
sample computer to ensure it successfully boots into the new
operating system. This will help identify any potential issues before
deploying the new operating system on multiple computers.

Challenges and Limitations:

- Compatibility: Ensure that the bootable device is compatible with
the hardware of the target computers. Some older computers may
not support booting from USB drives, requiring alternative methods
such as DVD-ROMs or network booting.
- Storage capacity: Consider the size of the operating system files
and the storage capacity of the bootable device. Larger operating
systems may require higher-capacity devices or multiple bootable
devices.
- Time constraints: Creating bootable devices for multiple computers
can be time-consuming. Plan accordingly and allocate sufficient time
for the creation process.

Strategies to Overcome Challenges:

- Compatibility: Research the hardware specifications of the target
computers and select bootable devices that are compatible with their
requirements. Consult with hardware vendors or IT support teams for
guidance if needed.

- Storage capacity: Choose bootable devices with sufficient storage

capacity to accommodate the operating system files. If necessary,
consider using multiple bootable devices or network-based
deployment methods.
- Time constraints: Plan ahead and allocate sufficient time for the
creation process. Consider using automated deployment tools or
scripts to streamline the process and save time.
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 By following these steps and strategies, IT professionals in a
corporate environment can create bootable devices for deploying
new operating systems on multiple computers efficiently and
effectively.

11. As an educational technology specialist in a school district, using

bootable devices for educational purposes offers several benefits and
limitations. Here's a closer look at each:

Benefits:

1. Cost-effective Solution: Bootable devices, such as USB flash drives,

can provide a cost-effective solution for deploying software or
operating systems to multiple computers in a school setting. This
eliminates the need for purchasing individual software licenses or
installation discs for each computer.

2. Portable Learning Environment: Bootable devices allow students

and teachers to carry their personalized learning environment with
them. They can access their files, applications, and settings on any
computer with compatible hardware, enabling a seamless and
consistent learning experience.

3. Enhanced Security: Bootable devices can provide an added layer of

security for educational institutions. Since the operating system and
data are stored on the device, any viruses or malware present on the
computer's internal storage will not affect the files on the bootable
device. This helps protect student data and maintain the integrity of
educational resources.

Limitations:

1. Compatibility: Bootable devices may have compatibility limitations

with certain hardware configurations. Some older computers may not
support booting from USB drives or have hardware limitations that
prevent the successful use of bootable devices. It is essential to
ensure compatibility before implementing bootable devices in the
educational environment.

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 2. Storage Capacity: The storage capacity of bootable devices may
limit the types of software or resources that can be installed or
stored. Larger applications or multimedia files may require higher-
capacity bootable devices, which can be cost-prohibitive for
educational institutions with limited budgets.

3. Technical Expertise: Using bootable devices may require technical

expertise to create and manage them effectively. Educational
institutions need to ensure that staff members have the necessary
knowledge and skills to create bootable devices and troubleshoot any
issues that may arise.

Examples:

- A teacher uses a bootable device to create a personalized learning

environment for students, including educational software, digital
textbooks, and assignments. Students can access the bootable
device on any computer in the school, enabling a consistent learning
experience.

- A school district uses bootable devices to deploy a standardized

operating system and software across multiple computer labs. This
ensures consistency in software versions and reduces the time and
effort required for individual installations.

- A computer science class uses bootable devices to experiment with

different operating systems and programming environments.
Students can boot into different environments without affecting the
computer's internal storage, allowing for a safe and controlled
learning experience.

By considering the benefits and limitations of using bootable devices

in educational settings, educational technology specialists can make
informed decisions about their implementation and maximize their
effectiveness in enhancing teaching and learning experiences.

12. Complying with software licensing regulations is crucial when creating

a bootable device to avoid potential legal and ethical consequences. Using
unauthorized or pirated software can have serious implications. Here's
why:

Importance of Compliance:
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 1. Legality: Using unauthorized or pirated software is illegal and
infringes on the copyright laws of the software provider. It can result
in legal action, fines, and reputational damage for individuals or
organizations involved.

2. Ethical Responsibility: Respecting the intellectual property rights of

software developers is an ethical responsibility. Using pirated
software undermines the efforts of developers and can discourage
innovation in the industry.

3. Security and Reliability: Unauthorized or pirated software may not

receive regular updates or security patches, leaving the bootable
device vulnerable to security breaches. Compliance ensures access
to official updates and support, enhancing the security and reliability
of the device.

Ensuring Compliance:

1. Purchase Authorized Software: Obtain software licenses from

reputable sources, such as the official website of the software
provider or authorized resellers. This ensures that the software is
legitimate and compliant with licensing regulations.

2. Read and Understand License Agreements: Carefully review the

terms and conditions of software licenses to understand the
permitted uses, restrictions, and any additional requirements. Adhere
to the terms outlined in the license agreement.

3. Keep Records of Licenses: Maintain accurate records of software

licenses, including purchase receipts, license keys, and proof of
ownership. This helps demonstrate compliance in case of audits or
legal inquiries.

4. Educate and Train Users: Educate individuals involved in the

creation and use of bootable devices about software licensing
regulations and the consequences of non-compliance. Provide
training on the proper acquisition and usage of software licenses.

By complying with software licensing regulations, individuals and

organizations can ensure legal and ethical practices, maintain
security, and contribute to a fair and thriving software industry.

13. Using unauthorized or pirated software when creating a bootable

device can have serious consequences, both legally and ethically. Here's
why:
Computer Document No. KNHS-CSS-
Date Prepared:
System 0001
August 15, 2024
Servicing NCII Issued by:

Install and Prepared by: RTC-KPVTC

Configure Page 19 of 20
Computer MARICEL A. TIMBAL Revision #
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Legal Consequences:

1. Copyright Infringement: Using unauthorized or pirated software

violates the copyright laws of the software provider. This can result in
legal action, including civil lawsuits and criminal charges, depending
on the jurisdiction and severity of the infringement.

2. Fines and Penalties: Individuals or organizations found guilty of

using unauthorized or pirated software may face significant fines and
penalties imposed by the legal system. These fines can vary
depending on the jurisdiction and the extent of the copyright
infringement.

Ethical Implications:

1. Intellectual Property Rights: Using unauthorized or pirated software

undermines the intellectual property rights of software developers. It
devalues their work and discourages innovation in the industry.

2. Fairness and Equity: Using unauthorized or pirated software

creates an unfair advantage over competitors who abide by licensing
regulations and pay for legitimate software. It undermines fair
competition and can lead to an uneven playing field in the software
market.

3. Trust and Reputation: Using unauthorized or pirated software can

damage an individual's or organization's reputation and erode trust
among customers, partners, and stakeholders. It signals a lack of
integrity and ethical responsibility.

It is important to note that the consequences of using unauthorized

or pirated software can vary depending on the jurisdiction and the
specific circumstances. However, it is always best to comply with
software licensing regulations and use legitimate software to avoid
legal and ethical implications.

Computer Document No. KNHS-CSS-

Date Prepared:
System 0001
August 15, 2024
Servicing NCII Issued by:

Install and Prepared by: RTC-KPVTC

Configure Page 20 of 20
Computer MARICEL A. TIMBAL Revision #
System 01