Shashi Bhushan Shukla

sshashi111@gmail.com Immediate Joiner

+91-8601000111, 7045978739
https://www.linkedin.com/in/shashishukla111/

Looking to join a challenging and growth-focused team role that actively contributes to standardizing
processes throughout the organization and delivering high-quality products to customers.

PROFILE SUMMARY

Holds a Bachelor of Engineering in Computer Science from RGTU Bhopal in 2013 with 6.6 years of overall
experience covering QA, BA, and Production Support roles.

Experienced in an agile environment, with proficiency in various testing methodologies including mobile app
testing (iOS, Android - native, web, and hybrid), application testing in cloud environments, UI/UX testing, and
web services testing with Postman.

Expertise in QA methodologies, defect reporting, and test management tools, along with great exposure in
accessibility testing using major screen readers and compliance with ADA/WCAG 2.0 standards.

Skilled in testing applications across different environments and familiar with tools like Git, Cucumber,
Confluence, MS Office, Oracle Fusion, R12, and ServiceNow ticketing tool. Also possesses basic SQL skills.

WORK EXPERIENCES

Coforge – 05-2021 – 01-2022 – Noida: Senior Test Engineer

Orient – CRIF – 04-2019 – 04-2020 – Pune: Consultant in QA & BA
Ethos – Tavisca – 08-2018 – 02-2019 – Pune: Senior Test Engineer
Musafir.com – 02-2016 – 08-2018 – Mumbai & Pune: Software Quality Assurance
N.A. Sportz Interactive – 05-2014 – 02-2016 – Bangalore & Mumbai: Associate in Quality
Assurance

TECHNICAL SKILLS

• Operating System: Windows 10, Android, iOS

• Database: SQL
• Tools/Utilities: JIRA, Test-rail, MTM, TFS, Postman, Axe, NVDA, Cucumber, Azure DevOps, Service now
• Domain: BFSI, Travel, Entertainment, E-Commerce, ERP
• Processes: Agile
• Packages: MS Office (MS Word, MS Excel, Power-Point)
• Web Technology: HTML
 PROJECT UNDERTAKEN

Coforge Ltd – 05/2021 – 01/2022 – Sr. Test Engineer

PROJECT: Sabre travel network

Client: Sabre - Bangalore
Sabre continues to develop solutions that prepare our customers for market recovery and
meeting the changing demands of travelers around the world.

Responsibilities:
Followed Agile processes
Managed a team of 3 members
Proficient in tools such as SNTE, Rally, and JIRA
Responsible for preparing test documents, user stories, and reports
Participating in planning, reviewing, organizing, and coordinating with teams for test
cases and test plans
Executing and validating test cases in Dev and UAT environments
Facilitating communication between business teams, technology teams, and support
teams
Project management including status meetings, weekly reports, monthly reports, risk
identification, and issue tracking.

Orient Technologies - CRIF Solutions Pvt Ltd - 04/2019 - 04/2020 - QA+BA

Consultant

PROJECT 1: Credit Information & Management System (B2B, BBC and B2C)
Provides Credit Information, Business Information, Analytics, Scoring, Credit Management, and
Decisions Solutions.
CRIF High Mark is RBI licensed credit bureau in India and abroad.

Responsibilities:
Following Agile processes
Managing a team of 3 members
Initiated self-enhancements observations with business team to build better product.
Involved in preparing BRD documents, User Stories, CRs and Release notes.
Involved in responsive and cross browser testing on web and mobile application.
Expertise into performing regression testing on the web application.
Tested features like: GST and Email notifications.
Involved in bug detection and reporting for UI/UX and Functionality
Involved in Planning, reviewing, organizing, and coordinating with teams for test cases, test
plan & user stories.
Executed and validated test cases in QA, BAT & UAT environments
Reports generated by Google analytics tool and discussed with business team to build better
product.
Interacted between business teams, technology teams, and support teams.
Identified RCA and taken correct actions to meet short and long-term business goals.
Managed project through status meetings, weekly reports, identifying risks, and tracking issues.

PROJECT 2: Fraud Detection System (B2B)

It prevents to Banks from customer fraud and provides Credit Information, Business Information,
Analytics, Scoring, Credit Management report based on relevant data.

Responsibilities:
Managing a team of 5 members
Following Agile processes
Involved in preparing BRD documents, User Stories, CRs and Release notes
Involved in responsive and cross browser testing on web application
Performed web and mobile accessibility testing with using Axe, NVDA and Voice-over for
interaction with disabilities end users.
Involved in bug detection and reporting for UI/UX and Functionality
Expertise into performing regression testing on the web application.
Written, executed and validated test scenarios in Staging, QA, BAT and UAT environments.
Initiated observations for FDS, discussed with business team to build better products.
Interacted between business teams, technology teams, and support teams.
Identified RCA and taken correct actions to meet short and long-term business goals.
Managed project through status meetings, weekly reports, identifying risks, and tracking issues.

Ethos HR management - Tavisca Solution Pvt Ltd -08/2018-02/2019- Sr. Software Test
Engineer

PROJECT: Travel Booking Portal - Mobile and Web application Client: JP Morgan Chase,
Morgan Stanley USA
Handling multiple projects for different banks by offering them various services like redeeming
reward points while bookings of Flights, Hotels, Cars, Activities & Cruise.

Responsibilities:
Manual, API, and Mobile app automation testing using selenium.
Web and mobile accessibility testing with using Axe, NVDA and Voice-over for interaction
with disabilities end users
Automated B2C modules of android travel native application with using Appium, TestNG &
Cucumber
Planned, created, reviewed, and organized test scenarios, cases, scripts & user stories.
Identified RCA in production bugs and out of box failures along with reviewing of client calls.
Involved in Bug detection and Reporting for UI/UX and Functionality defects.
Used MTM & TFS for defect management and reporting tool.
Interacting with US team on daily basis and providing Daily Status Reports

Musafir.com India Pvt Ltd- 02/2016 -08/2018 - Software QA Analyst

PROJECT: Musafir Mobile (iOS, Android) and Web Application (B2B, B2C, B2E)

This project was based on Travel portal. The various processes that is essential for running
business including Flights, Hotels, Visas, Holidays, Offers, musafir business & my trips.

Responsibilities:

Following Agile processes and involved in Manual, Automation, API testing.

Automated musafir iOS and Android travel application with using Appium,
TestNG, cucumber, Jenkins, & python
Categorized defects based on Severity, Reported and Tracked defects using JIRA & testrail tool
Interaction with Onshore team on daily basis and preparation of Daily Status Reports
Participated in daily scrum meetings and sprint planning meetings
Performed UI/UX testing of the products.
Delivered best travel products to B2B, B2E & B2Cusers
Expertise into performing regression testing on the web application.
Executed and validated test scenarios in Staging, QA, Preprod and UAT environments
Performed smoke testing, functional testing, integration testing, system testing,
Compatibility testing, ad hoc testing, regression testing, I18N testing, and performance
testing.
Organized onshore calls between the development and the testing team as part of the
Defect management process.
Tested different mode of payment SDKs integration as Paytm, Payzapp, Master Pass &
MasterCard

N.A. Sportz Interactive Pvt Ltd –05/2015 –02/2016 - Associate QA

PROJECTS:

Puma web application - web: Tracmyrun.com

Star Hot star – web & mobile application: www.hotstar.com
Indian Super League - web: www.indiansuperleague.com
Star Sports - web & mobile application: www.starsports.com

These projects were based on Online Sports domain. A destination that brings the best of
LIVE sports in India. It offers unbeatable coverage of live matches through the world’s
most advanced data integrated player, live scores, commentary, highlights, and
perspectives of the best analysts from around the world.

Responsibilities:

Requirement understanding, test cases creation and QA effort estimation and execution.
Bug detected and Reported for UI/UX and Functionality of the products.
Expertise into performing regression testing on the web and mobile applications.
Written, executed and validated test scenarios in Staging, QA, Preprod environments.
Cross browser testing on Web applications, responsive testing for Android, iOS, Windows, and
iPad devices
Performed smoke, functional, integration, system, compatibility, ad hoc, regression,
exploratory, I18Nand network testing.

ACADEMIC

State Board UP: Highschool Education in 2006 – 70%

State Board UP: Intermediate Education in 2008 – 68%
RGTU Bhopal: Computer Science Engineering in 2013 - 71%