Cherotich Kirui Bplan Secretarial
Cherotich Kirui Bplan Secretarial
INDEX NO : 5831020540
RESERVATION TECHNOLOGY.
i
DECLARATION
I declare that this business plan is my original piece of work to be undertaken and therefore has
not been submitted in any other institution for the certificate program. You are welcome to use
this as a starting point to create your own, but you do not have permission to resell, reproduce,
publish, distribute or even copy this plan as it exists here
NAME: MERCY CHEROTICH
INDEX NO: 5831020540
DATE........................................................................
This business plan has been submitted with my approval as an institute supervisor
SUPERVISOR: MR.BETT ROBERT
SIGNATURE.........................................................................................
DATE......................................................................................................
ii
DEDICATION
This business plan is dedicated to my dear parents for their continuous financial support for me
to reach this part of completion.
Special dedication also goes to my dearest friends for their humble support not to forget all sot
technical training institute at all. May God bless you.
Also I dedicate this project to my neighbor for assisting me financially and the church for
praying for me in all the challenges that I encountered during the time I was going on in my
research.
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ACKNOWLEDGEMENT
I would like to give my warmest and total gratitude's to the following people who assisted me
both morally and finally during the preparation of the project. Our parents who gave me moral
and financial support. My supervisor for the important dedicated guidance throughout the writing
of this project report. Our friends and all my course mates for their contributions.
May Almighty GOD bless you all.
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EXERCUTIVE SUMMARY
1.0 BUSINESS DESCRIPTION
The business operates by purchasing milk from the suppliers, processing milk, distributing and
selling dairy products to buyers and consumers. The business also offer goods on credit facilities
where payment are made on the agreed period between the customers and sole proprietor who
owns the business. The products majorly deals by the business are mainly dairy products such as
yoghurts, ice cream, butter, ghee, powder milk and cream. The source of capital of the business
is obtained from personal savings, donation from friends and loan from the bank .The plan of the
business is to expand the business to an internationally distributor company through the world.
2.0 MARKETING PLAN
Abby's Dairy plant will be a service product oriented business particularly it will deal with sale
of dairy product. Goods and services will be distributed to customers through tenders and direct
buying. Also for the business to be successful, Abby will conduct market analysis on the
business through conducting a market survey.
3.0 ORGANISATIONAL PLAN
The business aim at recruiting employees who are well trained and experience so as to ensure
success of the business and development of competent staff through training as well as
maintaining high levels of motivation.
4.0 OPERATIONAL PLAN
The operational plan will give the description on the running of the business. This will facilitate
the strategies to facilitate the running of the business.
5.0 FINANCIAL PLAN
The firm will obtained its capital from various sources to use to commence the business. The
source of the capital will be from loan from friends, personal savings and loan from Kenya
Commercial Bank. The capital will be donated as follows,
Personal savings 300,000.
Loans from friends 200 000.
Loan from Bank 100,000.
The total capital will be ksh 600,000.
Contents
v
DECLARATION..............................................................................................................................................ii
DEDICATION................................................................................................................................................iii
ACKNOWLEDGEMENT.................................................................................................................................iv
EXERCUTIVE SUMMARY...............................................................................................................................v
CHAPTER ONE..............................................................................................................................................1
1.0 BUSINESS DESCRIPTION...................................................................................................................1
1.1 BUSINESS NAME................................................................................................................................1
1.2 BUSINESS LOCATION AND ADDRESS..................................................................................................1
1.3 FORMS AND TYPE OF OWNERSHIP....................................................................................................2
1.4 PRODUCTS AND SERVICES.....................................................................................................................3
1.5. JUSTIFICATION OF OPPORTUNITIES......................................................................................................3
1.5.2. Weakness...................................................................................................................................4
1.6 THE INDUSTRY.......................................................................................................................................4
1.7. GOALS OF THE BUSINESS......................................................................................................................5
1.7.1. Short term goals........................................................................................................................5
1.2.2. Long term goals.........................................................................................................................5
1.8. ENTRY AND GROWTH STRATEGY..........................................................................................................5
1.8.1 ENTRY STRAGIES.............................................................................................................................5
1.8.2. Growth strategies......................................................................................................................5
CHAPTER TWO.............................................................................................................................................6
2.0 MARKETING PLAN..............................................................................................................................6
2.1. CUSTOMERS......................................................................................................................................6
2.2. MARKET SHARE.....................................................................................................................................6
2.3. COMPETITION...................................................................................................................................7
2.4 METHODS OF PROMOTION AND ADVERTISESEMENT.......................................................................8
2.5. PRICING STRATEGY...............................................................................................................................9
2.6 Sale Tactics....................................................................................................................................9
2.7 DISTRIBUTION STRATEGY..................................................................................................................9
CHAPTER THREE........................................................................................................................................11
3.0 ORGANISATION PLAN......................................................................................................................11
3.1 ORGANIZATIONAL STRUCTURE........................................................................................................11
vi
3.2. Managers and qualifications.......................................................................................................12
3.3. Personal numbers and duties.....................................................................................................12
3.4 Recruitment, training and promotion..........................................................................................13
3.4.1 Recruitment..............................................................................................................................13
3.4.2. Training....................................................................................................................................13
3.4.3. Promotion................................................................................................................................13
3.5. REMUNERATION AND INCENTIVES.....................................................................................................13
3.5.1. REMUNERATION..........................................................................................................................13
3.5.2. Incentives.................................................................................................................................14
3.6. License, permit and by laws............................................................................................................14
3.6.1. Licence.....................................................................................................................................14
3.6.2. Permits...............................................................................................................................14
3.6.3. By laws.....................................................................................................................................15
3.7. Support services.........................................................................................................................15
3.7.1 Security services.......................................................................................................................15
3.7.2 Banking services........................................................................................................................15
3.7.3. Communication services..........................................................................................................15
3.7.4. The emergency services...........................................................................................................15
CHAPTER FOUR..........................................................................................................................................16
4.0. OPERATIONAL PLAN.......................................................................................................................16
4.1 PRODUCT DESIGN AND DEVELOPMENT..........................................................................................16
4.2 PRODUCTION OR OPERATIONAL FACILITIES AND CAPACITY............................................................16
4.3. PRODUCTION OR SERVICE STRATEGY.............................................................................................17
4.4. PRODUCTION PROCESS...................................................................................................................18
4.4.1 EXTEFNAL FACTORS AFFECTING PRODUCTION PROCESS..........................................................18
4.4.2. INTERNAL FACTORS AFFECTING PRODUCTION PROCESS.........................................................18
4.5 REGULATION AFFECTING THE OPERATION......................................................................................19
CHAPTER FIVE............................................................................................................................................21
5.0 FINANCIAL PLANNING......................................................................................................................21
5.1 PRE OPERATIONAL COST..................................................................................................................21
5.2 Working Capital...........................................................................................................................22
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5.3. Preparation of cash flow projections..........................................................................................23
5.3 PREPARATION OF CASH FLOW PROJECTION FOR YEAR ENDED 31ST DEC 2023..............................23
5.3.2 PREPARATION OF CASH FLOW PROJECTION FOR YEAR ENDED 31ST DEC 2024...........................24
5.3 PREPARATION OF CASH FLOW PROJECTION FOR YEAR 3 2025.......................................................25
5.4 Preparation of Proforma income statement and balance sheet......................................................26
5.4.1 Projected income statements...................................................................................................26
5.4.2 PROFOMA BALANCE SHEET......................................................................................................27
5.5 CALCULATIONS OF BREAK EVEN POINTS.........................................................................................28
5.5.1 Contribution margins....................................................................................................................29
5.6 PROFITABITY RATIOS.......................................................................................................................30
5.7 FINANCING PLAN.........................................................................................................................30
5.8 .ABBY CAPITALIZATION....................................................................................................................31
viii
CHAPTER ONE
1.0 BUSINESS DESCRIPTION.
The business operates by purchasing milk from the suppliers, processing milk, distributing and
selling dairy products to buyers and consumers. The business also offer goods on the credit
facilities where payment are made on the agreed period between the customer and sole proprietor
who owns the business.
The products majorly deals by the business are mainly dairy products such as yogurts, ice
cream, butter, ghee, powder milk and cream. The source of capital of the business is obtained
from personal savings, donation from friends and loan from the bank. The plan of the business is
to expand the business to an internationally distributer company through the world.
The name of the proposed business will be Abby Dairy Plant. Abigael a 25 year old, second year
student at SOT TECHNICAL TRAINING INSTITUTE under the field of food scientist studies
will own the name. The business is to be started as from five months to come. Reason for
choosing the name ‘Abby', is that the name is easy to be pronounced by customers.
The business will be located at Siongiroi town in Siongiroi ward, Kimaya location, Bomet
County. The name will be painted white as it fits the colour for dairy industries. The building of
the plant will be placed at the junction between Siongiroi town and Kimaya road.
There is existence of the market in the region where the business will be located because most
buyers who buy the products come to market and they are interested in milk products, as they are
rich numerous nutrients content. The business also will be located in that side near farmers who
produce milk in large quantity since the price for purchasing the milk will be at lower prices. The
following are some of the other reasons for designing the plant in that location;
1
The address of the firm include;
CHEBUNYO.
TELL: 0798003289.
EMAIL: abbydairyplant.gmail.com.
Location map;
Police Siongiroi
station
market
The business will be sole proprietorship form of a business unit owned and managed by a sole
proprietor i.e. Abby. The advantages of this form include;
1. The proprietor has the right to make any decision without consulting anyone.
2. The owner is the manager since is able to operate the task without any pressure.
3. There is also few legal requirement in the formation of business.
4. The proprietor also is able to keep the top secrets of the business.
2
The disadvantages of the business are as follows;
i. There is insufficient capital for expansion because of scarce resources and lack of access
to other sources.
ii. The proprietor is overworked and has no time for recreation. There is lack of continuity
in this form of business ownership that is the business will be affected by sickness or
death of the owner.
iii. The proprietor has unlimited liability meaning that if the assets available in the business
are not enough to pay all the business debts, Abby personal property such as house will
be sold to pay for such a debt.
All these products are of good quality and will last for long time without being spoiled since
they have been preserved. The business also offers other sales services by transporting the goods
free to the customer final location.
3
Strength.
1.5.2. Weakness.
i. Insufficient capital.
ii. Overworked of sole proprietor.
The capital requirements that the business will use to start is ksh 600,000 which include the
owner of the business personal savings. The total capital include the following;
TOTAL 600,000
4
1.7. GOALS OF THE BUSINESS.
The goals of Abby business are categorized into two;
The business will be an open company that would producing dairy products and can lower the
price of production making it to increase more customers.
5
CHAPTER TWO.
2.0 MARKETING PLAN.
Abby's Dairy Plant will be a service product oriented business particularly it will deal with sale
of dairy products. Goods and services will be distributed to customers through tenders and direct
buying. Also for the business to be successful, Abby Wil conduct market analysis of the business
though conducting a market survey.
2.1. CUSTOMERS.
The business of Abby's Dairy Plant is divided into three groups.
Individual customers.
The business will target consumers from within and the surrounding around Siongiroi market
and the neighboring village. The customers will desire the product and services since they are of
high quality, very nutritious and are affordable to all customers.
Institution customers.
There are many schools at the town and they are depending on Abby business supply especially
junior school where the government have introduce offering of milk to students. The Abby Dairy
Plant supply milk to these schools, which is great advantages to the business.
Commercial customers.
In the Siongiroi town where the business will be located, there is a population of approximately
5000 people most of them living in rental houses in the town where they depend much on the
dairy products from Abby's Dairy Plant.
6
SALES (%)
20%
AZIZ
MAZIWA BORA
SOFIA DAIRY
50%
30%
2.3. COMPETITION.
Competitors is a test of strength, weakness, skills and ability. The business has competitors who
sale almost the same product. The competitors include Aziz Dairy Plant, Sofia Dairy Company,
Maziwa Bora Dairy Company and Mbogo Dairy Plant.
The following is the content showing the strength and weakness. The table include,
Aziz dairy plant Near police station Large volume Produce their milk in small
Technical competence scale
Good product line
Availability of security
Sofia dairy plant Near Phillip clinic Good product Single woman driving the
center business.
7
Maziwa bora dairy Near Kimaya day Strong brand name Poor specialization.
plant secondary school Ability to customize as New in the market
per clients demand High salary demand
Well trained and
qualified personnel
POSTERS. Will be printed and placed at every market place within the town and other towns
nearby.
FACEBOOK. The picture of packed yogurt will be posted at Facebook to create awareness of
the product.
RADIOS AND TV. Advertisement will also be done through radio stations and TV station. This
will be reliable since the people living around can assess information very fast
According to promotion of the business, Abby Dairy Plant will be offering discounts and raffles
as a way of promoting services. Discount will be given to potential customers whereas raffles
held at where prize will be won. The business again will give after sale service to the customers
who purchased the product in large quantities. In addition, offer transportation free.
8
2.5. PRICING STRATEGY
The business will use the following methods of pricing that will attract more customers.
The prices of the product will be slightly lower the competitor prices. This will help fetch more
buyers in the business.
Demand pricing.
The proprietor will use interrogative that will involve customer and will help in acquiring
feedbacks to boost the business and in meeting the customer needs.
The products will be distributed to customers by any means of transport but majorly by road.
9
Distribution problems of the business.
Rains; during raining seasons there is difficulties in transporting the products to customers living
in rural areas.
Poor roads; some roads are damaged completely full of holes making distribution of products
difficult.
Solution to the problems.
The business will managed to sell its products during dry season to recover the loss during the
rainy season. The distribution of the products to be done before the onset of rain so that the
business maintain its customers.
10
CHAPTER THREE
3.0 ORGANISATION PLAN.
The business aims at recruiting employees who are well trained and have experience to ensure
the success of the business and development of competent staff through training as well
maintaining high level of motivation.
General Manager
Production manager
Supervisor
Accountant
Sales man
Cleaners
Security
11
3.2. Managers and qualifications.
The manager is the owner of the business. The qualifications and duties are follows.
6 Security officer 30 yrs. of age Ensure that customers’ cars left in the
premise property secured from damage
and theft.
Production manager Have good qualities of Answerable to all questions from the 18,000
leadership owner of the business
cleaner Have K.C.P.E certificate Ensure hygiene in the business 10,000
security Should be strong and Direct buyers to the point of their 8,000
dedicated needs
salesman Able to speak well in Serve the customers 5,000
both official languages
12
3.4 Recruitment, training and promotion.
3.4.1 Recruitment.
The manager of Abby's Dairy Plant will conduct recruitment of workers during interview. This is
done by selecting candidates with qualify qualifications which should must be there in the job.
There will be a certain sum of money that will be paid by any participant who will attend the
interview to be used to recover the advertisement costs done through local media and interview
expenses.
3.4.2. Training.
Training will be done to help the workers to be equipped with knowledge and skills for job. It
will have the rational training so that each individual will have more experience in all fields
required in the business. The business will ensure that business staff are trained more frequently.
This will enable them to gain more experience and become more motivated to conduct their
duties effectively.
3.4.3. Promotion.
This is done in order to increase the sale of the product or services or done to encourage people
to believe in the value of something. Promotion is very important to employees since it will
motivate them hence increase productivity in the business. The criteria that will be used to
promote workers will be according to;
1. Their experience.
2. Skills acquired with time.
3. Hardworking.
3.5.2. Incentives.
This state how employees of the business will be motivated. The business will provide the
following incentives to the employees;
3.6.2. Permits
Permit Date required Source Cost
Total 3000
3.6.3. By laws.
These are rules and policies from the government or ruling authority that must be adhered by the
business.
14
3.7. Support services.
These are professional services offered to the business by specialized parties from outside the
business which will helps Abby's dairy plant in the day-to-day running of the running activities
of the business. In addition, this include the following;
15
CHAPTER FOUR.
4.0. OPERATIONAL PLAN.
The operational plan will give the description of the running of the business. This will facilitate
the strategies relevant to facilitate the running business.
17990
16
4.3. PRODUCTION OR SERVICE STRATEGY.
Abby's monthly material will mainly provide service such as weighing calculators shown in the
table below.
Labour 17 750
17
4.4. PRODUCTION PROCESS.
The business will involve in the production of product directly. The flow chart below is the steps
of the yogurt products.
Homogenization
High pasteurization
Cool to 400
Cool to 400
Incubator
Packaging
18
Table.
i. Income law.it is proper to insure business against risks such as fire and theft.
ii. Employment regulation. Business to ensure that all individual labour laws are followed in
terms of employee’s remuneration of its employees.
iii. Safety regulations. Wholesalers shop enterprise will work under safety regulation where
it will ensure against some safety regulation this is done through provision of fire
extinguishers.
iv. Business license or permit. These are essential documents issued by the government
authority. They act as proof that the business follows certain laws and ordinances.
i. Sellers permit.
ii. Health permits.
19
Table.
20
CHAPTER FIVE.
5.0 FINANCIAL PLANNING.
The firm will obtained its capital from various sources to use to commence its business. The
source of the capital will be from; loan from friends, personal savings and loan from Kenya
Commercial Bank. The capital will be donated as follows;
Items Amounts
Equipments 70000
Transportation 5000
21
5.2 Working Capital.
This is the money required by the business to run successfully. The working capital is calculated,
as at year 2023, 2024, 2025.The working capital is the differences between total current assets
and total current liabilities.
Current assets
Current liabilities
22
5.3. Preparation of cash flow projections.
Cash flow is the movement funds in and out of the business.
5.3 PREPARATION OF CASH FLOW PROJECTION FOR YEAR ENDED 31ST DEC 2023
CASH inflow JAN FEB MARCH APR MAY JUNE JULY AUG SEP OCT NOV DEC
Opening cash 30000 40000 50000 60000 70000 80000 90000 100000 100000 100000 100000 100000
Cash sales 10000 15000 20000 25000 30000 35000 40000 50000 60000 70000 80000 90000
Cash in hand 6000 7000 8000 9000 10000 11000 12000 13000 14000 15000 16000 17000
Cash at bank 5000 6000 7000 8000 9000 9000 8000 10000 11000 12000 13000 14000
Total 51000 68000 85000 102000 119000 135000 150000 173000 185000 197000 149000 221000
Cash outflows
Creditors 3000 4000 5000 6000 7000 8000 9000 10000 11000 12000 13000 14000
Salaries 3500 4000 4200 4500 5000 5200 5500 6000 6500 7000 72000 7500
Loan repayment 2500 3000 3200 35000 4000 4200 4500 5000 5200 5500 6000 6200
Transport 400 600 800 900 1000 1100 1200 1300 1400 1500 1600 1700
Net cash brought 30000 40000 50000 60000 70000 80000 90000 100000 100000 100000 100000 100000
23
5.3.2 PREPARATION OF CASH FLOW PROJECTION FOR YEAR ENDED 31ST DEC 2024
CASH JAN FEB MARCH APR MAY JUNE JULY AUG SEP OCT NOV DEC
FLOW
Opening cash 5000 6000 7000 8000 9000 10000 11000 12000 13000 14000 15000 16000
Cash sales 6000 6500 7000 7500 8000 8500 9000 9200 9500 10000 11000 12000
Cash in hand 2000 2200 2500 3000 3200 3500 4000 4200 4300 4500 5000 5000
Cash at bank 3000 3200 3500 4000 4500 5000 5500 6000 6200 6500 7000 7500
Total 16000 125000 20000 22500 24700 27000 29500 31200 33000 36000 38000 30500
Cash outflows
Creditors 8000 7000 6000 5000 5500 6500 8000 7500 8000 5000 6000 9000
Salaries 9000 5000 6000 5500 6000 5000 6000 5500 6000 5000 9000 8000
Loan repayment 7000 7500 6000 5000 4000 6000 7000 6000 5000 800 6000 7000
Electricity 100 200 300 400 600 200 100 200 300 200 100 300
Transport 500 700 600 500 600 800 700 600 500 400 600 700
Net cash 5000 6000 7000 8000 9000 10000 11000 12000 13000 14000 15000 16000
brought
down
24
5.3 PREPARATION OF CASH FLOW PROJECTION FOR YEAR 3 2025
PARTICULARS JAN FEB MARCH APR MAY JUNE JULY AUG SEP OCT NOV DEC
Cash inflows
Opening cash 20000 30000 40000 50000 60000 50000 60000 70000 80000 60000 50000 60000
Cash sales 5000 6000 7000 6000 8000 7000 6000 5000 6000 7000 8000 9000
Cash at hand 3000 4000 5000 3000 2000 3000 4000 5000 6000 7000 6000 7000
Cash at bank 5000 6000 7000 8000 6000 6000 5000 6000 5000 9000 6000 7000
Total 33000 46000 59000 67000 76000 66000 75000 86000 97000 83000 70000 83000
Cash outflows
Creditors 6000 8000 7000 5000 8000 7000 5000 6000 6000 5000 9000
Salaries 3500 4000 5000 6000 5500 7500 7000 8000 9000 6000 8000 9500
Loan repayment 8000 8500 6500 7500 7000 8000 8500 9000 9500 5000 6000 8000
Electricity 2000 300 500 600 300 200 300 400 200 300 200 100
Transport 500 1000 800 600 500 600 800 100 500 700 800 900
Net cash brought 20000 30000 40000 50000 60000 50000 60000 70000 80000 60000 50000 60000
down
25
5.4 Preparation of Proforma income statement and balance sheet.
5.4.1 Projected income statements
Year 1 ksh Year 2 ksh Year 3 ksh
26
5.4.2 PROFOMA BALANCE SHEET.
DETAILS 2023 2024 2025
Current assets
FIXED ASSETS
CURRENT LIABILITIES
27
TOTAL LONG TERM 14000 140000 140000
LIABILITIES
Variables
28
Contribution margin=Sales-variable cost
3644000-116500
=3527500
39994000-113800
= 3 880 200
4506000-118000
=4 388 000
29
Net profit 232000 48000 8000
PARTICULARS AMOUNT
total 804,000
31