SRI RAMANA MAHARSHI COLLEGE OF NURSING, TUMKUR

SUB: APPLIED PSYCHOLOGY

LESSON PLAN ON

FRUSTRATION AND CONFLICTS

 BACKGROUND INFORMATION

Name of the educator :

Subject : Applied psychology
Unit : IIIrd
Place : 1st Year B.Sc Nursing Class Room
Group : 1st Year B.Sc Nursing Students
Date and time :
Method of teaching : Lecture, Discussion.
Instructional aids : black board, charts
Instructional medium : English
Duration : 01 hr
Previous knowledge of the group : The Group Has Previous Knowledge Regarding Topic
GENERAL OBJECTIVES:

At the end of the class students attain knowledge regarding frustration and conflicts

SPECIFIC OBJECTIVES:
At the end of the class students will able to ,

 introduce about frustration and conflicts

 define frustration
 define conflicts
 list out the types of conflicts
 enumerate the measurements to overcome frustration
 explain measurements to overcome on conflicts
SR. TIME SPECIFIC CONTENT TEACHING LEARNING A.V AIDS EVALUATION
NO OBJECTIVES ACTIVITY ACTIVITY

Introduction INTRODUCTIOn:
01 about FRUSTRATION
frustration The word frustration has been derived from Lecture Listenin PPT
and conflicts a Latin word 'Frustra' meaning obstruct. The cum g
term frustration refers to the blocking of discussion
behaviour directed towards the goal. The
course of motivation does not always run
smoothly. Things that happen prevent us
from reaching the goals toward which we
are driven or pulled.

CONFLICT
The word conflict has been derived from a
Latin word 'Conflicts' which means 'strike
two things at the same time'.
All individuals at one or other time in our day
to day life have conflicts and frustration.
Continuous feeling of chronic conflict and
frustration will have a negative impact on
our well being. Frustration and unresolved
needs and desires cause great emotional
unhappiness.
02. Define DEFINATION OF FRUSTRATION Lecture Listenin Define
frustration Frustration means emotional tension cum g frustratio
resulting from the blocking of a desire or discussion n?
need (Good, 1959) According to Barney and
Lehner (1953), frustration refers to failure to
satisfy a basic need because of either
condition in the individual or external
obstacles.

03. Define conflict DEFINATION OF CONFLICTS

Douglas and Holland defines conflict as a
painful emotional state which results from a Lecture Define
tension between opposed and contradictory cum Listenin conflicts?
wishes. discussion g
Barney and Lehner defines conflict is a state
of tension brought by the presence in the
individual of two or more opposing desires.
04. List out the TYPES OF CONFLICT Lecture Listenin Enlist
types of cum g types of
conflicts There are different types of conflicts. Very discussion conflicts ?
common among them are:

a) Intrapersonal or Goal conflicts

b) Interpersonal conflicts,

a. Intrapersonal conflicts:

These are the conflicts caused within the

individual. These conflicts arise as a result of
two or more motives or goals to be achieved
at a time. Hence, these are called goal
conflicts. Lewin has described three types of
goal conflicts.

However, in addition to these there is one

more conflict in which the individual faces
more than one attracting or repelling forces
making the individual to experience more
stress.
Avoidance-Avoidance conflict:

In this, an individual is forced to choose

between two negative courses of action. For
example, a child who does not want to study
and at the same time does not want to
displease the parents by failing in the
examination may experience such conflict.

This conflict involves two goals with negative

valence. At times the individual is forced to
choose one among two negative goals. In
such conflicts, both are unwanted goals, but
he cannot keep quiet without opting also.
For example, a woman must work at a job
which she dislikes very much or else she has
to remain unemployed.

Approach-Approach conflict:

This arises when an individual is faced with

the problem of making a choice between
two or more positive goals almost equally
motivating and important.
For example, a child may have to choose
between watching a movie in TV or going
out to play games. A person has two
attractive job offers and he has to choose
any one of them- tension arises.
Such conflicts are not so harmful, because
after selecting one, the other one
automatically subsides or loses its
importance to him. But in some situation
choice will be very difficult. For example, a
girl has to choose either loving parents or a
boy friend for inter-caste marriage. Such
cases are like 'you cannot have the cake and
eat it too'.

Approach-Avoidance conflict:
In this, an individual is faced with a problem
of choice between approaching and avoiding
tendencies at the same time. This is also a
most complex conflict and very difficult to
resolve. Because in this type of conflict a
person is both attracted and repelled by the
same goal object. Here the goal object will
have both positive and negative valences.
Multiple-approach-avoidance conflict:

Some of the situations in life we come across

will involve both positive and negative
valences of multiple nature. Suppose a
woman is engaged to be married. The
marriage to her has positive valences like-
providing security to life and marrying a
person whom she loves very much.

b. Interpersonal conflicts:

Interpersonal conflict is caused between

individuals. This can be resolved through
some strategies such as avoiding, smoothing,
forcing, confronting and compromising.
Assertive behaviour and I am ok, you are ok
interpersonal orientation help to resolve
such conflicts easily.
 Unconscious Conflict:
The mental conflict below the level of
conscious awareness is called unconscious
conflict. The conflicts in conscious level,
when repressed, shifts to unconscious. Here
the desires which cannot be satisfied at
conscious level are repressed to unconscious
level as a mechanism of escaping. Many of
our wants raised by Id may not be socially
acceptable.

05. Enumerate MEASUREMENTS TO OVERCOME Lecture Listenin Mention

the FRUSTRATION cum g the
measurement discussion measure
s to overcome 1. Attack or direct approach: ments to
frustration In this approach the individual will try to overcome
overcome obstacles to reach the goal. If with the
necessary he may develop new and frustratio
necessary skills, put more effort or change n?
the mode of attack or approach. In case of
failure he may change the goal to one that is
available.
2. REDUCE THE LEVEL OF GOAL:
When a person fails to attain his goal even
after repeated attempts, he may realize his
inabilities and limitations and try to reduce
his level of goal to avoid further
disappointment.
For example, a sportsman may reduce his
level of goal after realizing that he cannot
attain higher level goal. A student, who fails
to achieve high percentage of marks, may
reduce his goal to an attainable level and
avoid frustration.

3. AGGRESSIVENESS: Many people may

react to the situation in an aggressive way.
Aggressive reaction is very common when
some external obstacles like other people or
object is the cause of frustration. He may
attempt to cause damage to these sources.

4. WITHDRAWAL:
When all the measures said above become
ineffective, the individual develops feelings
of helplessness, inadequacy and inferiority.
These negative feelings make him to
 withdraw from the situation in order to
avoid further damage.

5. COMPROMISE:
In some cases the individual does not want
to accept the humiliation due to failure, at
the same time he is unable to face the
situation also. So finally he will resort to
compromise to save his self-respect.

06. Explain the MEASUREMENTS TO OVERCOME ON Lecture Listenin Mention

measurement CONFLICTS cum g the
s to overcome Stage 1- AWARENESS discussion measure
on conflicts ments to
This is the first stage of the conflict overcome
resolution model. It involves coming to on
awareness of the negative emotional states conflicts
in a conflict. ?

Stage 2- SELF PREPARATION

This second stage of the conflict resolution

model involves accessing a resourceful state,
deciding your outcome and planning the
steps to achieve it. This stage can take place
quickly or involve a considerable amount of
time depending on the context.

Stage 3- CONFLICT REDUCTION

The third stage of the model, conflict

reduction, involves reducing the level of
emotional energy (diffusing negative
emotions) and clarifying to understand the
differences. This allows disputing parties to
settle the conflict, that is, agree to eliminate
destructive behavior as well as negative
attitudes and feelings toward each other.

Stage 4- NEGOTIATION

Negotiation is a communication process

where each party attempts to influence each
other to get what they want or need from
each other. Interest based negotiation is a
particular form of negotiation where the
outcome is to achieve an integrative
agreement. An integrative agreement is one
in which all the parties get their interests at
least partially satisfied
CONCLUSION :
If motives are frustrated or blocked,
emotional feelings and behaviour often
result. People who cannot achieve their
important goals feel depressed, fearful,
anxious, guilty or angry. differ Hence,
frustration is called as a 'negative Interna
feeling'. The barrier may be another person
or object in the environment or it may be
the individual's own lack of ability or skill.

Conflict is an opposition or a tug-of-war

between contradictory impulses. According
to Colman 'A conflict is the anticipated
frustration entailed in the choice of either
alternative'. Conflicts occur in the individual
when more than one, equally powerful
desires or motives present at the same time
and pressurize for immediate satisfaction.
 BIBLIOGRAPHY

1. D. Elakkuvana bhaskara raj textbook of nursing foundation first edition emmess medical
publishers 2021

2. Nisha clement principles and practice of nursing I second edition emmess medical publishers 2018