Operations Instructions 5834
Operations Instructions 5834
TA B L E O F C O N T E N T S
Important Safety Instructions ..............................2-4 Solutions to Common Problems ....................... 21-24
Features ...............................................................5 Warranty ............................................................ 25
Operating Instructions ...................................... 6-14 Notes ................................................................. 26
Stain Removal Guide ...................................... 15-16 Français..............................................................27
Care and Cleaning .......................................... 17-20 Español ..............................................................53
137619500B (1307)
IMPORTANT SAFETY INSTRUCTIONS
CAUTION NOTE
CAUTION indicates a potentially hazardous situation The instructions appearing in this Use and Care
which, if not avoided, may result in minor or moderate Guide are not meant to cover every possible condition
injury. and situation that may occur. Common sense and cau-
tion must be practiced when installing, operating and
maintaining any appliance.
IMPORTANT
IMPORTANT indicates installation, operation or
maintenance information which is important but not
hazard-related.
2
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of fire, electrical shock, or injury to persons when using this washer, comply with the basic
warnings listed below. Failure to comply with these warnings could result in serious personal injuries.
You can be killed or seriously injured if you don’t follow these Important Safety Instructions:
3
IMPORTANT SAFETY INSTRUCTIONS
PREVENT INJURY PREVENT INJURY AND DAMAGE TO THE APPLIANCE
• To prevent shock hazard and assure stability during To prevent serious personal injury and damage to the
operation, the washer must be installed and electrically washer:
grounded by a qualified service person in accordance • All repairs and servicing must be performed by an au-
with local codes. Installation instructions are packed in thorized servicer unless specifically recommended in this
the washer for installer’s reference. Refer to INSTAL- Use & Care Guide. Use only authorized factory parts.
LATION INSTRUCTIONS for detailed grounding
• Do not tamper with controls.
procedures. If the washer is moved to a new location,
have it checked and reinstalled by a qualified service • Do not install or store the washer where it will be
person. exposed to the weather.
• To prevent personal injury or damage to the washer, • Do not install on carpet. Install washer on a solid floor.
the electrical power cord must be plugged into a It may be necessary to reinforce the floor to prevent
properly grounded and polarized 3-prong outlet. The vibration or movement.
third grounding prong must never be removed. Never • Do not sit on, step on or stand on the washer. Do not
ground the washer to a gas pipe. Do not use an exten- rest heavy loads on top. The washer is not meant to
sion cord or an adaptor plug. support weight.
• Follow package directions when using laundry products. • To reduce the risk of electric shock, disconnect this
Incorrect usage can produce poisonous gas - resulting appliance from the power supply before attempting
in serious injury or death. any user maintenance. Canceling a cycle or turning the
• Do not combine laundry products for use in same load power off at the console does not disconnect this appli-
unless specified on the label. ance from the power supply.
• Do not mix chlorine bleach with ammonia or acids such • To prevent injury, do not reach into the washer while
as vinegar. parts are moving. Before loading, unloading or adding
items, press cancel button to stop the cycle. Allow the
wash tub to coast to a complete stop before reaching
WARNING inside.
FIRE/ELECTRICAL SHOCK HAZARD • This washer is equipped with an electrical overload
Avoid fire hazard or electrical shock. Do not use an protector. The washer motor will stop if it becomes
adaptor plug or extension cord or remove grounding overheated.
prong from electrical power cord. Failure to follow this • Failure to comply with these warnings could result in
warning can cause serious injury, fire or death. serious personal injuries.
Grounding type
WARNING
wallll receptacle
wa receptacl
HARMFUL VAPOR HAZARD
Do not, under Do not use or mix liquid chlorine bleach with other
anyy circumstances,
an circumstances, household chemicals such as toilet cleaners, rust
cut, remo
remove
ve,
or bypass
bypass the
th removers, acid or products containing ammonia. These
grounding
grounding prong.
prong. mixtures can produce dangerous fumes which can
cause serious injury or death.
4
FEATURES
Cycle Selector
Control Lock
LED Display
Laundry Product
Dispenser Drawer
Door Striker
Stainless Steel
Wash Drum
Adjustable
Cascading
Leveling Legs
Wash Vanes
5
OPERATING INSTRUCTIONS
Normal Operating Sounds
You may or may not hear the following sounds from your
new washer: A
A. DRAIN HOSE The washer has a flexible drain hose
to carry water from the washer to the stand pipe of B
your home. You will hear water flowing into your stand
pipe. This is a normal part of the operation of the
washer.
B. WATER VALVES/DISPENSER As water enters
the dispenser system, it is common to hear a water
flowing sound. This normal sound will vary slightly
based on the water pressure in your home.
C. DRAIN PUMP Your washer is equipped with a high
velocity drain pump. It is normal to hear humming and
gurgling sounds as water is pumped from the washer.
Both of these sounds are normal and indicate that D
your pump is functioning correctly.
D. HIGH SPEED MOTOR A powerful motor is used to
drive the drum to high spin speeds to extract water
from your load. You will hear a sound associated with
these higher spin speeds. This sound is normal and
will vary slightly as the spin speed varies with load size
and cycle selected.
C
CAUTION
Abnormal, on-going sounds may be an indication of a
pending washer failure and should be investigated by a
qualified technician.
6
OPERATING INSTRUCTIONS
WHITES
3 Pretreat stains and heavy soil.
CASUAL • See Stain Removal Guide in this guide for
safe, successful
stain removal
• Sort items instructions.
TO W E L S
by recom- C O LO R S
mended cycle
and water temperature.
• Separate white, light and colorfast items from dark
and non-colorfast items. 4 Add laundry load to washer.
• Separate items that shed lint from items that
attract lint. Casual, synthetic, knit, and corduroy
items will pick up lint from towels, rugs, and che-
nille bedspreads.
• Separate heavily soiled items from lightly soiled
items.
• Separate lacy, sheer, loosely knit, or delicate items
from durable items.
• Do not machine wash items containing fiberglass.
Small particles of fiberglass left in the drum may
transfer to fabrics in other loads and cause skin
irritation.
2 Prepare items for washing.
• Empty pockets.
7
OPERATING INSTRUCTIONS
Operating Your Washer, continued
IMPORTANT
To prevent fabric damage, do not overfill the “LIQUID
BLEACH” chamber or pour liquid chlorine bleach
directly onto the load.
Liquid or Powder Detergent
• Add color-safe bleach with the detergent.
• Use the cap or scoop provided by the detergent
manufacturer to measure the amount recommended. Liquid Fabric Softener
• Detergent dosage may need to be adjusted for • If desired, pour the recommended amount of liquid
water temperature, water hardness, load size and fabric softener into the chamber labeled “FABRIC
soil level. SOFTENER” and marked with this symbol .
Other Wash Products • Fill to the MIN line for small loads or the MAX line
Color-safe bleach, water conditioner, detergent booster for large loads.
and enzyme products may be added with the deter- • DO NOT fill above the maximum fill line.
gent. Put liquid products with liquid detergent in the
“DETERGENT WASH” chamber or powder products with NOTE
powder detergent in the “DETERGENT WASH” chamber.
To prevent staining, do not overfill the “Fabric
Softener” chamber or pour liquid fabric softener
IMPORTANT directly on the wash load.
Do not mix liquids and powders.
• Use of a fabric softener-dispensing ball is not
recommended in tumble action washers.
8
OPERATING INSTRUCTIONS
Operating Your Washer, continued
6 Select the appropriate cycle and settings for • If changes to the settings or options are attempted
the load. after the cycle starts, you will hear several beeps
• Turn the cycle selector knob in either direction to when the buttons are pressed. To change the
select the cycle desired. settings or options, press pause, make the new
• The estimated cycle time, suitable wash and rinse selections and press START again.
water temperatures, final spin speed, soil level, • To change the cycle once the cycle has begun,
and options for each cycle will be indicated for the press cancel, select a new cycle, and press Start
cycle selected. See the “Washer Settings Chart” for again. Just turning the cycle selector knob will not
more details. change the cycle.
• To change the settings, press the temp, spin • To stop the cycle, press cancel.
speed and soil level buttons to scroll to the
desired settings.
• To select or delete an option, press options; then, NOTE
while the indicator is blinking, press select. The If the cycle is interrupted during spin, it will take
indicator will light when the option has been se- approximately 2-3 minutes for the door lock to release.
lected. It will no longer be lighted when the option DO NOT force open the door.
has been deleted.
• A signal will sound at the end of the cycle if the
NOTE chime option has been selected.
• Remove items from the washer when the cycle
To provide the best care for your laundry, not every ends and place in dryer, line dry or dry flat as
setting or option is available with every cycle. If a directed on the fabric care label.
setting or option is not available for the cycle selected,
the indicator will not light. For best results
• Adjustments to a cycle will be remembered and re- Follow the fabric care label instructions
called each time that cycle is selected in the future. on items to be dried.
delay
start
To return to factory
settings, press these
two buttons at the
same time and
hold until the signal
auto spin options
select
soil
cancel
START sounds.
temp speed level pause
9
OPERATING INSTRUCTIONS
casual
normal delicates delay
bulky rinse & spin hot max start
warm high chime
heavy spin only
cool medium stain clean heavy door lock
sensing
cold low energy saver normal wash
cold water no spin freshwater light touch pause
clean rinse to add a garment
select cancel
auto spin options soil START
temp speed level pause
This manual covers many models and not all cycles, options, or features listed are available on every model. Consoles shown above for
reference only. Your model may differ.
Cycle Selection
Turn the cycle selector in either direction to the cycle heavy
desired. The indicator for that cycle will be illuminated. Use this cycle for heavily soiled, durable garments - ex.
towels, sports gear, or fabric tote bags. For best soil
For best results and stain removal, use the hottest water safe for the
fabrics being washed.
Follow the fabric care label instructions
on items to be washed. bulky
This cycle is designed for bulky items such as
comforters, blankets, mattress pads, sleeping bags and
similar items.
normal
Use this load for cotton, linen, towels, shirts, sheets,
denims and mixed loads.
casual
Use this cycle for cottons and blends with a permanent
press or no-iron finish.
To change the cycle once it has begun, press the cancel
button before selecting a new cycle. Just turning the delicates
cycle selector knob to another selection will not change Use this cycle for lightly soiled knits and delicates which
the cycle. require gentle washing.
spin only
Use the spin only cycle anytime you want to drain
water from the washer and spin out the load or as a
follow-up to a no spin selection. Select the spin speed
appropriate to the load.
rinse & spin
Select rinse & spin for loads that need a cold water
rinse or to add fabric softener that may have been
omitted in a regular cycle. Add the fabric softener
to the dispenser chamber. Select the spin speed
appropriate for the load.
10
OPERATING INSTRUCTIONS
Cycle Settings
SPIN SPEED
For best results
Max, high, medium and low spin speeds are available
Follow the fabric care label for each cycle. The spin speed and/or duration of final
instructions on items spin vary from model to model and cycle to cycle.
to be washed.
Increasing the spin speed will extract more water,
decrease drying time and conserve energy. Decreasing
the spin speed will reduce wrinkling.
Select low spin speed to gently spin items that should
Appropriate wash temperature, spin speeds, soil level be line dried.
and options will automatically be displayed for each Use no spin to omit the final spin at the end of the cycle.
cycle. The settings can be changed before the cycle is The load will be very wet. Remove items from the wash
started. Make modifications according to fiber content, drum to drip dry or select a spin only or rinse & spin
colorfastness and soil level. Modifications for each cycle cycle to remove excess water at a more convenient time.
will be remembered and recalled each time that cycle is
selected in the future. If changes are attempted after the
cycle starts, the lights will blink, the signal will beep and SOIL LEVEL
“Err” will be displayed. Adjust the wash time based on the soil level of each load.
Heavy, normal, and light soil levels are available.
delay
start
To return to factory
settings, press these
two buttons at the
same time and
hold until the signal
auto spin options
select
soil
cancel
START sounds.
temp speed level pause
11
OPERATING INSTRUCTIONS
Other Features
Delay Start
Press delay start to select a wash time convenient to
your schedule or during off peak energy hours. The delay
time selected will be displayed and begin counting down
when you select START.
Control Lock
To avoid having someone accidentally start the washer, delay
start
press options and select at the same time and hold
for 10 seconds until “LOC” is displayed alternately with
the estimated cycle time. To unlock the controls, press
Options and Select at the same time and hold 10 seconds
until “LOC” is no longer displayed.
Status Display/Status Lights select cancel
IMPORTANT
Do not attempt to close door if vent latch arm is
disengaged and arm is in an outward position. Return 3
latch arm to lower position before closing and latching
the door.
2
NOTE
The vent latch may become dislodged from hinge point
if door closure is attempted while latch arm is not in
an acceptable closing position. The latch arm can be
snapped back in at the hinge location. Washer will still
operate without latch arm installed. 1
12
OPERATING INSTRUCTIONS
Washer Settings Chart
casual
normal delicates delay
bulky rinse & spin hot max start
warm high chime
heavy spin only
cool medium stain clean heavy door lock
sensing
cold low energy saver normal wash
cold water no spin freshwater light touch pause
clean rinse to add a garment
select cancel
auto spin options soil START
temp speed level pause
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:
spin only
delicates
normal
casual
heavy
bulky
auto temp
hot 9 9 9
warm 9 9 9 9 9
cool 9 9 9 9 9
cold 9 9 9 9 9
cold water clean 9 9 9 9 9 9
spin speed
max 9 9 9 9 9
high 9 9 9 9 9 9
medium 9 9 9 9 9 9 9
low 9 9 9 9 9 9
no spin 9 9 9 9 9
soil level
heavy 9 9 9
normal 9 9 9 9 9
light 9 9 9
options
chime 9 9 9 9 9 9 9
stain clean 9 9 9 9 9
energy saver 9 9
fresh rinse 9 9 9 9 9
delay start 9 9 9 9 9 9 9
9 = Available selections. = Cycle defaults.
13
STAIN REMOVAL GUIDE
Safe Stain Removal Procedures WARNING
To reduce the risk of fire or serious injury to persons or
property, comply with the basic warnings listed below: HARMFUL VAPOR HAZARD
• Read and comply with all instructions on stain Do not use or mix liquid chlorine bleach with other
removal products. household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
• Keep stain removal products in their original labeled mixtures can produce dangerous fumes which can
containers and out of children’s reach. cause serious injury or death.
• Thoroughly wash any utensils used.
• Do not combine stain removal products, especially
ammonia and chlorine bleach. Dangerous fumes can
result.
• Never wash items which have been previously
cleaned in, washed in, soaked in or spotted with
gasoline, dry cleaning solvents or other flammable
or explosive substances because they give off vapors
that could ignite or explode.
• Never use highly flammable solvents, such as gaso-
line, inside the home. Vapors can explode on contact
with flames or sparks.
14
STAIN REMOVAL GUIDE
Stain Removal Suggestions
STAIN TREATMENT
Adhesive tape, chewing Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with
gum, rubber cement prewash stain remover or nonflammable dry cleaning fluid.
Baby formula, dairy Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.
products, egg Wash.
Beverages (coffee, tea, Pretreat stain. Wash using cold water and bleach safe for fabric.
soda, juice, alcoholic
beverages)
Blood Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing
enzymes. Wash using bleach safe for fabric.
Candle wax, crayon Scrape off surface wax. Place stain face down between paper towels. Press with warm
iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain
with prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove
solvent. Wash using bleach safe for fabric.
Chocolate Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Collar or cuff soil, Pretreat with prewash stain remover or rub with bar soap.
cosmetics
Dye transfer on white Use packaged color remover. Wash using bleach safe for fabric.
fabric
Grass Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Grease, oil, tar (butter, Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy
fats, salad dressing, stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels
cooking oils, car grease, under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.
motor oils)
Ink Some inks may be impossible to remove. Washing may set some inks. Use prewash stain
remover, denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water
before washing. Badly mildewed fabrics may be permanently damaged.
Mud Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Nail polish May be impossible to remove. Place stain face down on paper towels. Apply nail pol-
ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on
acetate fabrics.
Paint, varnish WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.
Rinse thoroughly before washing.
Perspiration Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach
in hottest water safe for fabric.
Rust, brown or yellow Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify
discoloration discoloration.
Shoe polish LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue
from fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid.
Rinse. Rub detergent into dampened area. Wash using bleach safe for fabric.
Tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Urine, vomit, mucus, Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.
feces
Wine Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric
15
CARE AND CLEANING
Inside Routine Cleaning (Preventive)
To help prevent odors, mold or mildew, leave the door
open for a few hours after use or whenever the washer
is not in use.
CAUTION
ENTRAPMENT and TIP-OVER HAZARD
Do not leave the door open if there are small children
or pets present. An open door could entice children to
hang on the door or crawl inside the washer. If there
are no small children present, you may leave the door
ajar to prevent odor build up.
delay
IMPORTANT start
16
CARE AND CLEANING
Other Inside Routine Cleaning (Preventive)
NOTE
Detergent and fabric softener may build up in the
dispenser drawer. Residue should be removed once or
twice a month.
17
CARE AND CLEANING
Inside Cleaning (Aggressive)
In cases where the clean washer cycle along with care
and cleaning of rubber gasket folds isn’t done, and severe
odor, mold, mildew, or residue buildup have developed,
follow the below cleaning procedure to help alleviate the
problem.
IMPORTANT
Always wear rubber or latex gloves and protect floor auto spin options
select
soil
cancel
START
and clothing from damage. temp speed level pause
NOTE
If the clean washer cycle is cancelled or paused
during the cycle, the washer will go through 2 rinse
cycles to clean the drum of any residual bleach before
unlocking the door.
18
CARE AND CLEANING
Outside Routine Cleaning
• When washing is completed, wipe top and sides of
washer with a damp cloth. Turn water faucets off to
prevent pressure build-up in the hoses.
• Clean the cabinet with mild soap and water. Never use
harsh, gritty or abrasive cleansers
• If the cabinet becomes stained, clean with diluted
chlorine bleach (1 part bleach to 8 parts water). Rinse
several times with clear water.
• Remove glue residue from tape or labels with a
mixture of warm water and mild detergent. Or, touch
residue with the sticky side of tape.
• When cleaning chrome parts use a window cleaner
with ammonia or mild soap and water.
• Before moving the washer, place a strip of cardboard
or thin fiberboard under the front leveling legs to
prevent damage to the floor.
IMPORTANT
Do not store or place laundry products on top of washer
at any time. They can damage the finish or controls.
Winterizing Instructions
IMPORTANT
If the washer is stored in an area where freezing can
occur or moved in freezing temperatures, follow these
winterizing instructions to prevent damage to the washer: Follow WINTERIZING
INSTRUCTIONS for
1 Turn off water supply faucets. cold weather storage
RV
2 Disconnect hoses from water supply and drain ANTIFREEZE and care.
water from hoses.
3 Plug electrical cord into a properly grounded
electrical outlet.
4 Add 1 gallon (3.8 L) nontoxic recreational vehicle
(RV) antifreeze to empty wash drum. Close door.
5 Select a spin only cycle. Press START and let the
washer drain for 1 minute to drain out all the water.
Not all of the RV antifreeze will be expelled.
6 Press cancel, unplug electrical power cord, dry off
drum interior and close door.
7 Remove dispenser drawer. Drain any water in
compartments and dry compartments. Replace
drawer.
8 Store washer in an upright position.
9 To remove antifreeze from washer after storage,
perform clean washer cycle as described earlier.
19
SOLUTIONS TO COMMON PROBLEMS
Common Washing Problems
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satis-
factory washing results, follow these suggestions provided by The Soap and Detergent Association.
Greasy, oily • Not enough detergent. • Treat with prewash stain remover • Use correct amount of detergent and
stains • Undiluted liquid fabric or liquid detergent. hottest water safe for fabric.
softener poured directly • Increase detergent and water • Do not pour liquid fabric softener
on fabric. temperature. Rewash. directly on fabric. See Operating Your,
• Rub fabric softener stains with step 5.
bar soap.
Holes, tears, or • Incorrect use of chlorine • May be irreversible if rips, tears • Never pour chlorine bleach directly
snags bleach. and seams cannot be mended. on fabric.
• Unfastened zippers, hooks, • Check condition of items before
buckles. washing. See Operating Your, steps
• Rips, tears and broken 2 and 5.
threads.
• Overloading the washer.
• Degradation of fabric.
Lint • Incorrect sorting. • Reduce load size. Rewash using • See Operating Your, steps 1 and 2.
• Tissues left in pocket. correct water temperature, water • Do not overload washer.
• Overloading the washer. level, and amount of detergent. • Use correct temperature and amount
• Not enough detergent. • Add nonprecipitating water con- of detergent, water and wash time.
• Undissolved detergent has ditioner to wash water to remove
left a residue resembling detergent residue.
lint. • Add liquid fabric softener to
• Static cling is attracting lint. final rinse.
• Load washed too long. • Dry load in dryer.
• Remove lint with lint brush or
roller.
Pilling • Pilling is normal with syn- • Use a lint brush or shaver to • Use fabric softener in the washer to
(Fibers ball up thetic and permanent press remove pills. lubricate fibers.
and cling to fabrics. This is due to abra- • When ironing, use spray starch or
fabric.) sion from normal wear. fabric finish on collars and cuffs.
• Turn items inside out to reduce
abrasion.
Residue or • Undissolved detergent. • Rewash load. • Increase water temperature using
powder on dark • Some granular detergents hottest water safe for fabric.
items; can combine with hard • Do not overload washer.
Stiff, harsh water minerals to form a • Use liquid detergent or use non-
fabrics. residue. precipitating water conditioner with
• Overloading the washer. powder detergent.
20
SOLUTIONS TO COMMON PROBLEMS
Common Washing Problems, continued
Residue stains • Moisture in the washer. • Remove dispenser drawer and • Avoid overfilling detergent and fabric
/ buildup, mold • Use of non-HE detergent. wipe dispenser and inserts with softener compartments of dispenser.
or mildew stains • Overdosing detergent. combination of ¾ cup liquid
in dispenser chlorine bleach and one gallon
drawer hot water. Rinse well, and repeat
if necessary. Return drawer to
location. NOTE: Wear rubber of
latex gloves. Protect floor and
clothing from bleach damage.
• Use only HE (high efficiency
detergent) along with recom-
mended dosage.
Water in fold of • Result of washing and part • At the end of each wash, dry
flexible gasket of normal operation. inside of gasket fold with clean
dry towel all around gasket.
Odor • Moisture in the washer. • Perform SYSTEM CLEAN cycle. • Leave door and dispenser drawer
• Use of non-HE detergent. • At the end of each wash, dry open for a few hours after use or
• Overdosing detergent. inside of gasket fold with clean, whenever washer is not in use.
• Leaving a wet load remain dry towel all around gasket.
in washer. • Use only HE (high efficiency
• Cold water washes which detergent) along with recom-
may not completely dissolve mended dosage.
and remove detergents. • Remove wash load immediately
upon cycle completion.
• Pour one cup liquid chlorine
bleach in standpipe; let remain a
day and flush with water.
21
SOLUTIONS TO COMMON PROBLEMS
Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this washer.
Belt buckles and metal fasteners are hitting To prevent unnecessary noise and damage to drum, fasten fasteners
wash drum. and turn items inside out.
Thumping sound. Heavy wash loads may produce a thumping Stop washer and redistribute wash load.
sound. This is usually normal. If sound con-
tinues, washer is probably out of balance.
Vibrating noise. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
Shipping bolts and foam block have not been See INSTALLATION INSTRUCTIONS for removing shipping bolts and
removed during installation. foam block.
Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
OPERATING
Washer does not start. Electrical power cord may not be plugged in or Make sure plug fits tightly in wall outlet.
connection may be loose.
House fuse blown, circuit breaker tripped, or Reset circuit breaker or replace fuse. Do not increase fuse capacity.
a power outage has occurred. If problem is a circuit overload, have it corrected by a qualified elec-
trician. If problem is a power outage, call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Motor is overheated. Washer motor will stop It will automatically restart after a cool down period of up to 30
if it becomes overheated. minutes (if washer has not been manually turned off).
Washer door is not completely closed. Close door completely.
Washer won’t spin. Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake
or brush excess dirt and sand from items before washing
22
SOLUTIONS TO COMMON PROBLEMS
Service Prevention Checklist, continued
Hot water is being used elsewhere in the Avoid using hot water elsewhere before or during washer use.
house. There may not be enough hot water available for proper cleaning. If
problem persists, your hot water system may be unable to support
more than 1 use at a time.
Water in washer does not Drain hose is kinked or clogged. Clean and straighten the drain hose.
drain or drains slowly.
Drain hose standpipe is too tall. Maximum Reduce standpipe height to less than 8’ (2.4 m). See INSTALLATION
standpipe height is 8’ (2.4 m). INSTRUCTIONS.
House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Water leaks. Fill hose connection is loose at faucet or Check and tighten hose connections. Ensure rubber sealing washers
washer. are installed.
Oversudsing. Wrong detergent. Run rinse cycle. Use a low-sudsing, high efficiency detergent.
Too much detergent. Run rinse cycle. Use less detergent in future loads.
Incorrect wash and rinse Hot and cold water hoses are connected to Connect hot water hose to hot water faucet and cold water hose to
temperatures. wrong supply faucets. cold water faucet.
Water is entering washer Drain hose standpipe is too low. Standpipe Increase standpipe height to at least 23.6” (60 cm). See INSTALLA-
but tub does not fill. must be a minimum of 23.6” (60 cm) high to TION INSTRUCTIONS.
prevent siphoning.
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MAJOR APPLIANCE WARRANTY INFORMATION
For the applicable warranty period as set forth below, as measured from your original date of purchase, Electrolux will repair or
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used
and maintained in accordance with the provided instructions.
Warranty Periods:
• All parts — One year including labor
• Wash tub — Functional life of the product (excluding labor)
• Wash tub drive motor, non-cosmetic defects — Ten years (excluding labor)
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary
household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a
part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other
cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage
expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to floors, cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,
inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT
AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT
NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS
PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR
ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS THAT VARY FROM STATE TO STATE.
IF YOU NEED SERVICE
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be
obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North
America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux
authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under this warranty
must be performed by Electrolux or an authorized service company. Product features or specifications as described or illustrated are
subject to change without notice.
USA Canada
1.800.944.9044 1.800.265.8352
Electrolux Major Appliances Electrolux Canada Corp.
10200 David Taylor Drive 5855 Terry Fox Way
Charlotte, NC 28262 Mississauga, Ontario, Canada
L5V 3E4
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