BND - S4CLD2302 - Master - Data - Create Customer Master
BND - S4CLD2302 - Master - Data - Create Customer Master
PUBLIC
Table of Contents
1 Purpose
2 Prerequisites
2.1 System Access
2.2 Roles
2.3 Preliminary Steps
2.4 Required Organizational Units
2.5 Mandatory and Optional Master Data
2.6 Main Parameters for Data Creation
2.6.1 Business Partner Grouping and Number Ranges
2.6.2 Business Partner ID
2.6.3 Business Partner Function
2.6.4 Account Group
3 Overview Table
4 Test Procedures
4.1 Creating Customer Master Data - General Data
4.2 Creating Customer Master Data - Company Code Data
4.3 Creating Customer Master Data - Sales Area Data
1 Purpose
A customer is a business partner to which goods and services are sold and delivered. A business partner can be a customer and a supplier at the same time
if, for example, your customer also supplies goods to you.
A customer master holds information about the customer such as their name, address, bank details, tax details and delivery and billing preferences. This cus-
tomer information is used and stored in transactions such as sales orders, deliveries and invoices.
Some customer information is specific to a particular company (known as company code) or sales unit (known as sales area) within your organization.
This section summarizes all the prerequisites for conducting the test in terms of systems, users, master data, organizational data, other test data and busi-
ness conditions.
System Details
System Accessible via SAP Fiori launchpad. Your system administrator provides you with the URL to access the various apps assigned to your role.
2.2 Roles
Create business roles using the following business role templates delivered by SAP and assign them to your individual test users.
Alternatively, if available, you can use the following spaces delivered by SAP. You create a space with pages containing predefined essential apps and assign
it to the business role. You then assign this business role to your individual users.
For more information, refer to How to Create a Business Role for the Administrator in the product assistance for SAP S/4HANA Cloud.
Name (Role Template) ID (Role Template) Name (Launchpad Space) ID (Launchpad Space) Log
On
Master Data Specialist - Business Partner SAP_BR_BUPA_MASTER_SPECIALIST Master Data Specialist - Business Partner SAP_BR_BUPA_MASTER_SPECIALIST
Data Data
Context
In this step, you assign the roles of chapter Roles to the test user that are necessary for data replication. Prior to executing this step ensure you have created
and added the necessary roles for the specific object for data replication.
1 Log On Log onto the SAP Fiori launchpad using your user credentials. The Home screen dis-
plays.
3 Enter User Name Enter the User name given by your System Administrator then choose Go.
6 Add Business Roles Choose Add Business Roles, enter the required Business role into the Search field and
choose Enter.
7 Select Business Roles Select the required Business roles and choose OK.
9 Home Screen Go back to the SAP Home screen. Home screen displays.
General / Independent from organiza- ID, Name, Address, Bank Account, Tax Number, Central data exists only once for a customer master data n/a
Central tional units Industry Classification record.
Data
Company Company Code Reconciliation Account, Payment terms, Ac- Company code data can exist for every company code ID of Company Code:
Code Data counting Clerk responsible, Account Number at your enterprise structure for which the customer master ____________
Customer record is used.
Sales Area Sales Organization, Distri- Standard Ordering Currency, Default Delivering Sales Data can exist for every sales area for which the cus- Sales Organization:
Data bution Channel, and Divi- Plant, Payment terms, Tax Classification tomer master record is used. __________
sion Distribution Chan-
(The Sales Area is a combi- nel: __________
nation of these three org. Division: __________
units)
Note Brazil specific fields are required to get a proper tax calculation.
Check Create Master Data for Brazil - JD0 in Define BR Specific Fields for Master Data chapter for customer master data.
General / Independent from organiza- ID, Name, Address, Bank Account, Tax Number, Central data exists only once for a customer master data n/a
Central tional units Industry Classification record.
Data
Company Company Code Reconciliation Account, Payment terms, Ac- Company code data can exist for every company code ID of Company Code:
Code Data counting Clerk responsible, Account Number at your enterprise structure for which the customer master ____________
Customer record is used.
Sales Area Sales Organization, Distri- Standard Ordering Currency, Default Delivering Sales Data can exist for every sales area for which the cus- Sales Organization:
Data bution Channel, and Divi- Plant, Payment terms, Tax Classification tomer master record is used. __________
sion Distribution Chan-
(The Sales Area is a combi- nel: __________
nation of these three org. Division: __________
units)
BP01 External numeric number range (low): Use this grouping, for example, to migrate numeric master data records
1 – 999999
BP02 Internal numeric number range for standard use: If no Business Partner Group is entered, this number range is used per default.
1000000 – 9999999
BP03 External numeric number range (high): Reserved for SAP sample master data objects.
10000000 – 999999999
BPAB External alpha-numeric number range: This range must start with a character.
A – ZZZZZZZZZZ
BPEE Internal numeric number range: Reserved for business partners used as Employees.
9980000000 – 9999999999
BPAB Any alpha-numeric combination up to 10 characters, provided you start with a character, for example, Z-TEST01
If you have not specified the Business Partner Grouping and leave the business partner ID blank, the system takes the next free number from the Business
Partner Grouping BP02. This grouping is defined as the standard grouping for internal numeric business partner IDs.
This scope item consists of several process steps that are listed in the following table:
Note If your system administrator has enabled spaces and pages on the SAP Fiori launchpad, the homepage will only contain the essential apps for per-
forming the typical tasks of a business role.
You can find all other (searchable) apps not included on the homepage using the search bar (2434549).
If you want to personalize the homepage and include the hidden apps, navigate to your user profile and choose App Finder.
Creating Customer Master Data - General Data [page ] 9 Master Data Specialist - Business Part- Maintain Business Partner Customer Master – General Data is created.
ner Data (BP)
Creating Customer Master Data - Company Code Data Master Data Specialist - Business Part- Maintain Business Partner Customer Master – Company Code Data is
[page ] 15 ner Data (BP) created.
Creating Customer Master Data - Sales Area Data Master Data Specialist - Business Part- Maintain Business Partner Customer Master – Sales Area Data is cre-
[page ] 21 ner Data (BP) ated.
This section describes test procedures for each process step that belongs to this scope item.
Test Administration
Business Role(s): Responsibility: <State the Service Provider, Customer or Joint Service Provider and Customer>
Purpose
The following procedure provides instructions for creating customer master data. Apps available to you are dependent upon your assigned role, so two op-
tions are provided.
Use the following procedure when your user access presents you with the Maintain Business Partner (BP) app.
1 Log On Log onto the SAP Fiori launchpad as a Master Data Specialist - Business Partner Data.
2 Access the SAP Choose Maintain Business Partner (BP). A new window opens, display-
Fiori App ing the Maintain Business
Note For more information about General Data details, see the Prerequisites section.
5 Enter Address On the Address tab page in the Name section, enter the following data:
Data ● Title: 0003 -Company
● Name: <Name>
7 Enter Time Zone In the Street Address section, choose the More fields icon. Enter the following data:
and Transporta- ● Timezone
tion Zone
● Transportation Zone
For Enter Address In the Street Address section, choose the More fields icon. Enter the following data:
Thai- Data Building code: <Building>
land
Only Room: <Room no>
Floor: <Floor no>
Street 2: <Moo>
Street 3: < Soi/Lane >
Street: <Road>
House Number: <no>
Different City: <Sub-District>
District: <District/Section>
City: <Province>
Postal code: <Post code>
8 Enter Search On the Address tab page in the Search Term section, enter one or more search terms for the cus-
Term tomer.
9 Enter Communi- In the Communication section in the Language field, enter the preferred language of the customer.
cation Data
For Enter Industry On the Identification tab in the Industries section, choose the All Industry Systems button. Enter
Japan Data (for Japan the following data:
Only Only) Industry System: BOJP Bank of Japan
Industry: <Industry no>
Standard Industry: not selected
10 Enter Tax Num- On the Identification tab, in the Tax Numbers section, enter the following data:
bers ● Category
● Tax Number
Note Choose the correct category applicable for the customer's country. For example, for a
German business partner you maintain a value for the Category DE1, which represents the
commonly used VAT tax number (Umsatzsteuer-Identifikationsnummer).
11 Enter Bank Ac- On the Payment Transactions tab page in the Bank Details section, enter the following data:
counts ● Bank Key
● Bank acct.
Caution Bank keys must be defined beforehand. Use the value help for more information on al-
lowed entries in this field.
Use the following procedure when your user access presents you with the Manage Customer Master Data (F0850A) app.
1 Log on Log onto the SAP Fiori launchpad as a Master Data Specialist - Business Partner Data.
2 Access the SAP Open Manage Customer Master Data (F0850A). The Customer Master screen opens.
Fiori App
3 Create New Or- In the Customer Master screen, choose Create Organization The Customer Master - New Customer
ganization screen opens in Edit Mode.
4 Enter Basic In the Customer Master - BASIC DATA screen section make the following entries:
Data General Information
● Business Partner: for example, Z … that is, any external alphanumeric ID, as this must start with a
character.
● Grouping: for example, BPAB
● Title: for example, 0003 Company
● Name(s): enter name
Customer Information
● Customer classification: for example, A - A-Customer
● Customer Account Group: <enter value>
Note When the BP Grouping allows for a flexible account group assignment, you can choose
the account group to be used and deviate from the proposed value. See details on BP-Group-
ings and how they relate to ID numbering in the Business Partner Grouping and Number
Ranges section in this document.
Additional Information
● Express Station: <enter Station Name>
● Plant: <enter value>
● Industry Code 1/2: <enter value>
● Condition Group 1/2: <enter value>
5 Choose Roles In the Customer Master - New Customer screen, choose ROLES.
Note A Customer Master must be created with either BP role FLCU00 (FI Customer) and/or FLCU01
(Customer) ,with sales data, when used in Sales and/or Purchasing scenarios.
6 Choose Create In the Customer Master - New Customer - ROLES … screen, choose Create.
7 Enter Roles In the New Roles - General Data screen area make the following entries:
8 Return to main Choose the back arrow. You should see the added BP-Role in
screen the main screen
Note Ensure the message Draft saved appears at the bottom of the screen, before you return to
the main screen.
9 Enter additional Repeat the previous steps , from Choose Roles, step 5 through the previous step, 8 for BP Role data After you complete entering all BP-
Roles Data entry. Add additional roles: Roles, they appear in the ROLES screen
● BP Role: FLCU00 section of the Customer Master main
screen.
10 Choose Address In the Customer Master - New Customer Master screen, choose ADDRESS. You are navigated to the ADDRESS
screen section.
11 Enter Address In the ADDRESS - Standard Address screen make the following entries:
Data Street: for example, Augusta Ave SE
● House Number: for example, 200
● Postal Code: for example, 30315-1402
● City: for example, Atlanta
● Country (mandatory): for example, US
● Region: for example, GA
Note When you create a Business Partner located in the United States, the Tax Jurisdiction code is
automatically determined. However, you must enter the correct and complete address, as the ju-
risdiction is derived based on the entries of, Region and Postal Code.
12 Choose Bank In the Customer Master - New Customer screen section, choose BANK ACCOUNTS. You are navigated to the BANK AC-
Accounts COUNTS screen area.
13 Choose Create In the Customer Master - BANK ACCOUNTS screen, choose Create. The New Bank Account screen appears
in Edit Mode.
14 Enter Bank In the New Bank Account - GENERAL DATA screen make the following entries: You are returned to the main screen.
Data ● ID: for example, BNK1
● Bank Country: for example, US
● Bank Key: for example, 011000390 - Bank 1 SAMPLE BANK
● Account Number: for example, 102030
● Populate all other fields for Bank Data based on your requirements.
and choose Add
15 (Optional) In the Customer Master screen, choose TAX NUMBERS. You are navigated to the TAX NUM-
Choose Tax BERS screen section.
Number
16 Choose Create In the Customer Master - TAX NUMBER… screen section, choose Create.
17 Enter Tax Num- In the New Tax Number - GENERAL DATA screen make the following entries:
ber Data ● Tax Category: <enter the category>
● Tax Number: <enter the number>
Entering Tax Numbers depends on the specific country requirements.
Note Choose the correct category that applies for the customer's country. For example, for a Ger-
man business partner you maintain a value for the Category DE1, representing the commonly
used VAT tax number (Umsatzsteuer-Identifikationsnummer).
Only populate the fields if required, otherwise choose Delete to remove the (empty) data set.
18 Enter Tax Cate- In the new Tax Data screen, enter the following:
gories Data ● Tax Code: For example, COC chamber of commerce
(Optional)
● Exemption Certificate Number: For example, <enter certificate number>
● Exemption Certificate Rate:For example, 800
● Start Date of Exemption: For example, <01/20/20>
● End Date of Exemption: For example, <12/20/20>
19 Create Texts In the new Customer Texts screen and choose Create to make the following entries:
● Language: for example, EN
● ID: for example, 01
● Long Text
20 Additional Cus- Choose Basic Data > Additional Customers and choose Create.
tomer Data Add the required data as described in the steps above.
Note This facet is for multiple assignments of customers to the same business partners and hence
the same master data as described in the above steps applies.
If any additional data such as Sales data and company code data is required, refer to preceding sec-
tions which describe how to add company code data and sales data.
21 Save Your Data Choose Save. System issue an info message that the
object has being saved.
Test Administration
Business Role(s): Responsibility: <State the Service Provider, Customer or Joint Service Provider and Customer>
The following procedure provides instructions for creating customer master data. Apps available to you are dependent upon your assigned role, so two op-
tions are provided.
Prerequisite
You must complete the previous section, Creating Customer Master Data - General Data, before you proceed with this section.
Begin the procedure after you have saved the General Data entries, as described in the previous chapter.
Use the following procedure when your user access presents you with the Maintain Business Partner (BP) app.
1 Log On Log onto the SAP Fiori launchpad as a Master Data Specialist - Business Partner Data.
2 Access the SAP Choose Maintain Business Partner (BP). A new window opens, displaying the
Fiori App Maintain Business Partner (BP)
screen.
3 Search for BP Search for the newly created BP. The BP appears in the search list.
4 Switch to Hover over the text and choose the Switch Between Display and Change (F6) button to switch
Change mode to change mode.
5 Change BP role In the Change in BP role field, choose the following value:
● FI Customer (defined) (FLCU01)
6 Open Company Choose Company Code. The Company Code screen displays.
Code Data
8 Enter Customer On the Customer: Account Management tab page in the Account Management section, enter
Accounting Data the following data:
● Reconciliation Account: 140000 (Customers - Domestic Receivables)
● Sort key
9 Enter Customer On the Customer: Payment Transactions tab page in the Payment Data section, make the fol-
Payment Data lowing entry:
● Payment Terms
10 Enter Customer On the Customer: Payment Transactions tab page in the Automatic Payment Transactions sec-
Payment Data tion, enter the following data:
● Payment Methods
● House Bank
11 Enter Customer On the Customer: Correspondence tab page in the Correspondence section, enter the following
Correspondence data:
Data ● Accounting Clerk
● Account at Customer
For Branch Code Open general data, on the Ctry-Spec.Enh. tab page, maintain branch code data along with ad-
Thai- dress and default branch code for this business partner.
land For the branch code address, choose Address and enter the following data:
Only
Name (First two lines): <Name of Tax Payer>
Country: TH
Building code: <Bldg name/Village>
Room: <Room no>
Floor: <Floor>
Street 2: <Moo>
Street 3: <Trok/Soi>
Street: <Road>
House Number: <no>
Other City: <Tumbol/Subsection>
District: <District/Section>
City: <Province>
Note When there are more than one Branch Codes for a Business Partner, you should
maintain each Branch Code along with the Address for each Branch code. You should also
default one branch code that is commonly used by the business partner.
For Invoice Sum- On the Ctry-Spec.Enh. tab page, if this customer is relevant to Invoice Summary, make the fol-
Japan mary lowing entries according to your requirements.
Only In the Japan: Invoice Summary - Role section
● IS Role
In case that IS Role is P: Invoice Summary Payer, in the Japan: Invoice Summary - Invoice
section
● Number Rang: MI
● Calculation Tax in MI
● Move Due Date
● Rule Payment Term
● Valid From
● Payment Term
In the Japan: Invoice Summary - Payment section
● Number Rang: PI
● Bank Charge Payee
● Bank Charge Pattern ID
● Relevant for Special Cases: <DO NOT select>
● Bank Country
● Bank Key
● Virtual Account Number
● Sequential Number
● Alternative Payee Name
● Counter Bank Name
● Counter Bank Branch Name
In case that IS Role is M: Monthly Invoice Recipients in the Japan: Invoice Summary - Role
section
● Invoice Summary Payer
In the Japan: Invoice Summary - Invoice section
● Number Rang: MI
● Calculation Tax in MI
In case that IS Role is C: (Invoice Summary) Customer in the Japan: Invoice Summary - Role
section
● Invoice Summary Recipient
12 Save Your Data Save your entries. The entry in the Change in BP role
field switches from FI Customer (New)
to FI Customer (defined).
Use the following procedure when your user access presents you with the Manage Customer Master Data (F0850A) app.
1 Log On Log onto the SAP Fiori launchpad as a Master Data Specialist - Business Partner Data.
2 Access the Open Manage Customer Master Data (F0850A). The Customer Master screen
SAP Fiori opens.
App
4 Choose In the Customer Master screen, choose COMPANY CODES. You are navigated to the COM-
Company PANY CODES screen section.
Code
5 Choose Cre- In the Customer Master - COMPANY CODES screen section, choose Create. The Customer Company Code
ate screen opens in Edit Mode.
6 Enter Com- In the Customer Company Code screen make the following entries:
pany Code
Test Administration
Business Role(s): Responsibility: <State the Service Provider, Customer or Joint Service Provider and Customer>
Purpose
The following procedure provides instructions for creating customer master data. Apps available to you are dependent upon your assigned role, so two op-
tions are provided.
Prerequisite
You must complete the previous section, Creating Customer Master Data – General Data, before you proceed with this section.
Begin the procedure after you have saved the General Data entries, as described in the previous chapter, on the Display Organization: Customer Name view.
Use the following procedure when your user access presents you with the Maintain Business Partner (BP) app.
1 Log On Log onto the SAP Fiori launchpad as a Master Data Specialist - Business Partner Data.
2 Access the Choose Maintain Business Partner (BP). A new window opens, displaying
SAP Fiori App the Maintain Business Partner (BP)
screen.
3 Switch to Choose Switch Between Display and Change (F6) (mouse over text).
Change mode
4 Change BP In the Change in BP role field, choose the following value: Customer
Role
5 Open Sales Choose Sales and Distribution at the top of the view. The Sales Area view appears.
Area
Note These three entries (Sales Organization, Distribution Channel, and Division) form the
sales area. In many cases, the sales area sets the Purpose for sales processing, for example,
within the sales order or pricing.
7 Enter Sales Or- On the Orders tab page in the Order section, enter the following data:
ders Data ● Currency
8 Enter Shipping On the Shipping tab page in the Shipping section, enter the following data:
Data ● Delivery Priority
● Delivering Plant
● Shipping Conditions
9 Enter Billing On the Billing tab page in the Delivery and Payment Terms section, make the following entries:
Data ● Incoterms: <EXW / Location of seller>
You can maintain incoterm value and provide its description.
Note The fields for incoterms are interdependent. For example, if you maintain value for
the Incoterms field you need to provide information for Incoterm Loc. 1 ID and Incoterm Lo-
cation 1 fields as well.
Note The payment terms defined here are copied into a sales order and used instead of the
Payment Terms defined on company code level.
11 Enter Tax Data In the Output Tax section, choose the following value for the existing entry in the table:
● Tax Classification: <1>
For example, value <1> means that this customer is fully taxable.
12 Enter Partner On the Partner Functions tab page, create the four standard partner functions for this customer.
Functions Data Enter the following values in the PR column:
● SP - Sold-to Party
● BP – Bill-To Party
● PY – Payer
● SH – Ship-to Party
Note The four partner roles mentioned are the minimum set of roles for assigning to a cus-
tomer master data record, to work in a standard sale and distribution process.
13 Enter Long On the Text facet, enter the details of sales data. Note that this is a read-only field. Use Edit Text
Text option to modify the long text.
15 Enter Organi- On the Customer: General Data tab page in the Marketing section, enter the following data:
zation Data ● Customer Classific.: <Customer classification>
Use the following procedure when your user access presents you with the Manage Customer Master Data (F0850A) app.
1 Log On Log onto the SAP Fiori launchpad as a Master Data Specialist - Business Partner Data.
4 Choose Sales From Customer Master…, choose SALES AREAS You see the SALES AREAS view section.
Area
5 Choose Create In the Customer Master – SALES AREAS section, choose Create. The Customer Sales Area … view opens
in Edit Mode.
7 Choose Sales In the Customer Sales Area screen, choose TAXES. You see the Customer Sales Area TAX
Area – Tax section.
Data
8 Choose Create In the Customer Sales Area – TAXES view section, choose Create. The Sales Area Taxes view opens in
Edit Mode.
9 Enter Sales In Sales Area Tax – GENERAL DATA make the following entries:
Area Data – General Data:
Tax Data
● Country: for example, US
● Tax Category: enter the appropriate Tax Jurisdiction Code
Note The Tax Category entry is dependent upon customer location. For example, UTXJ is the
tax category for creating a US Customer, TTXJ is the tax category. for creating a DE Customer.
11 Choose Sales From Customer Sales Areas, choose PARTNER FUNCTIONS. Customer Sales Area -PARTNER FUNC-
Area – Partner TIONS section displays.
Functions
12 Choose Create In the Customer Sales Area – PARTNER FUNCTIONS section, choose Create. Partner Function – GENERAL INFORMA-
TION opens in Edit Mode.
13 Enter Partner From Partner Function – GENERAL INFORMATION, make the following entries:
Function Data General Information:
● Partner Role: SP Sold-To Party
And choose Add.
14 Return to Main Choose the back arrow. The added BP-Role appears in the main .
View view
Note Ensure the message Draft saved appears at the bottom of the view, before you return to the
main view.
15 Enter Addi- Repeat the previous steps, from adding a partner function, step 10, to step 12, to include additional BP After you have entered all BP-Roles,
tional Roles Role data. Enter the following for each Partner Role: you should see them in the ROLES view
Data section of the Customer Master main
Note Two-character Partner Role keys are language-dependent. The keys documented here are view
valid for logon language English.
In other languages, these keys may be different, for example, the two-characters in German are:
● AG for Sold-to (Auftraggeber)
● WE for Ship-to (Warenempfänger)
● RE for Bill-to (Rechnungsempfänger)
● RG for Payer (Regulierer)
17 Save Your Choose Save. System displays message that the ob-
Data ject is saved.
Example Words or characters quoted from the screen. These include field names, screen titles, pushbut-
tons labels, menu names, menu paths, and menu options.
Textual cross-references to other documents.
EXAMPLE Technical names of system objects. These include report names, program names, transaction
codes, table names, and key concepts of a programming language when they are surrounded
by body text, for example, SELECT and INCLUDE.
Example Output on the screen. This includes file and directory names and their paths, messages, names
of variables and parameters, source text, and names of installation, upgrade and database
tools.
Example Exact user entry. These are words or characters that you enter in the system exactly as they
appear in the documentation.
<Example> Variable user entry. Angle brackets indicate that you replace these words and characters with
appropriate entries to make entries in the system.
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