Bahir Dar University

Business and Economics College

Accounting and Finance Department

Internship report on: Nib international bank

Internship report submitted to department of accounting and finance for partial fulfillment
of bachelor of art in accounting and finance.

Name of the student:-Sisay Ayene

Advisor: Girma N

Date:

Bahir Dar, Ethiopia

 Declaration

Sisay Ayene declares that the "internship experience" in the case of bank of Nib
international bank in Ethiopia in kobo branch.Generally, the objective of this practical
attachment is to assess the performance of bank of Nib in kobo branch. The extent to which bank
of Nib in Kobo branch is realizing its vision and mission and performance of the organization in
relation to its objectives. The intention of this practical attachment was to increase student
knowledge and enable student to compare what have learnt so far in class. To produce well
qualified, self-reliant, active, change agent and real problem solver student. In addition, the other
objective is to investigate equal participation of bank of Nib with other bank to it realizes to its
visions, mission and objective. Not only limited to this but also emphasis the problems faced by
me while I was performing this practical attachment. Thus, practical attachment suggests
solutions and some of policy implication toward reducing the problems based on finding.
 ACKNOWLEDGMENT
I wish to express my sincerity thanks to Nib international bank of Ethiopia Kobo
branch/department or division manager and customer service manager Ato Takele for their
free will and volunteer in permit me to carry out my practical attachment in -their office. I
would like to extend my heartfelt thanks to you and the entire team for your contribution to
professional growth and development. First and foremost, I would like to thank you, would like
to thank the Almighty God for the charitable time and strength, aptitudes and persistence for
magnificently completing my practical period and this report. Your dedication to my success and
willingness to provide constructive criticism have greatly contributed to my professional growth,
I would also like to acknowledge the efforts of the entire team at Nib international Bank From
the moment I joined, I was welcomed with open arms and made to feel like an integral part of the
team. The collaborative and inclusive environment fostered at NIB Bank allowed me to learn
from experienced professionals and gain hands-on experience. I am grateful for the opportunities
I had to contribute to meaningful projects and make a positive impact within the organization
Furthermore, I would like to express my appreciation for the continuous learning opportunities
provided by Nib international bank. Lastly, I would like to extend my thanks to all my
colleagues at Nib international Bank Their support, encouragement, and willingness to share
their expertise have played a significant role in my internship experience.

ABSTRACT
I am intend to write what I have sensible in my practical attachment instance was in Nib
international bank of Ethiopia kobo branch under local transfer service division for 5 days.
When I am here I got the chance to see what the procurement division process or activity and
the impression detail on local transfer and the highlight of organizational activity. Nib
international bank of Ethiopia is one of the most popular private banks which are found in
almost overall the countries of the region. And it consists of vast employees when considering
with other private banks which are now present in the country. Nib international bank of
Ethiopia kobo branch is the title of my organization which I have worked on it. Conducting of
this practical attachment has a great value for Nib international bank of Ethiopia Kobo branch in
its development and enhancement of quality banking service.
 ACRONYUMS

ATM----------------Automatic Teller Machine

ID---------------------Identification card

IT----------------------Information technology

BODS-----------------Board of directors

CATS-----------------Customer account transaction process

VP ---------------------Vice President

CPC ------------------ Central Processing Center

ATS ------------------Automated Transfer System

Table of Contents
Declaration.................................................................................................................................
............ I

ACKNOWLEDGMENT
ABSTRACT..............................................................................................
ACRONYUMS........................................................................................................................................... Chapter
One.............................................................................................................................. 1

1. Introduction………………………………………………………………………………………………………………….... 1

1.1 Background of the organization……………………………………………………………………………………… 2

1.2 Main Products of NIB International Bank………………………………………………………………………. 3

1.2.1 Saving Account…………………………………………………………………………………………...................... 3

1.2.2 Lucy Saving…………………………………………………………………………………………............................ 3

1.2.3 Special Saving…………………………………………………………………………………………......................... 3

1.2.4 Children Saving……………………………………………………………………………………….......................…... 3

1.3 Services Provided By NIB Bank’s………………………………………………………………………………………. 5

1.4 organizational structure of nib international bank.............................................................. 6

Chapter two................................... ………………………………………………………………………………………….... 8

2. position and responsibilities in the internship ……………………………………………………………………… 8

2.1 SWOT analysis of the organization…………………………………………………………………………………………... 11

2.2 Major objectives, responsibilities and activity of the department…….................................. 13

2.2.1 Major objective of the department……………………………………………………………………………………... 13

Chapter Three.................…………………………………………………………………………………………....................... 14
3. Relevance of the organization and my activity to my study………………………………....... 14
3.1 Major problems that I faced during the attachment ………………………………………………............ 14

3.2 RECOMMENDATION AND CONCLUSION…………………………………………………………………………………………...........................

15

References………………………………………………………………………………………………………………………………..... 16

Appendices……………………………………………………………………………………………………………………................ 17
 Chapter One

Introduction
What is the bank: bank is an institution at which money is deposited (collected or saved). NIB
International bank of Ethiopia founded in 1999, NIB International bank S.C. (NIB) is one of
Ethiopia’s fastest growing private banks, with total assets having grown 64% between 2008
and 2010 to reach $400million.

It is headquartered in Addis Ababa and operates a network of 48 branches, providing extensive

cover age throughout the country. NIB employs a workforce of about 1,700 people and serves
more than 181,000 customers. Among the banks in Ethiopia, NIB bank emerges to be a
competitive one. It was the 6th private bank in Ethiopia.

NIB bank stands for-(Bank Identification Number). This number identifies accounts in all the
National Inter-banking operations. IBAN is the international number of banking account that
identifies the number of current account for international transference.

In 2010, NIB had the largest market share of loans to the Ethiopian agriculture sector, proving
nearly 29%of all lending by private banks. Also, with 6% of its lending allocated to agriculture,
NIB had the highest share of total loan portfolio dedicated to the sector. NIB is owned by 3,316
shareholders, of which Nib insurance company S.C. (6%), moplaco trading Co.Ltd. (4.6%), and
Mr. Seid Hussein Ali (2.1%) are the three largest. The bank’s board of directors is comprised of
12 Ethiopian nationals who are responsible for formulating strategy and approving major
policies and risk limits.

1
 1.1 Background of the organization
Nib International Bank (NIB) is one of the leading banks in Ethiopia. Here is an overview of its
history and growth:

1. Establishment: NIB was established in 1999 as a result of the merger between NIB
International Bank S.C. and Ethiopian Investment Bank S.C. The merger aimed to create a
stronger and more competitive financial institution in the Ethiopian banking sector.

2. Initial Operations: NIB commenced its operations with a focus on providing

commercial banking services, including deposits, loans, and other financial products, to
individuals, businesses, and organizations.

3. Expansion and Branch Network: Over the years, NIB has steadily expanded its
branch network throughout Ethiopia. It has opened branches in various cities and towns,
providing access to banking services to a wider customer base. The bank has also invested in
developing its digital banking capabilities to offer convenient and accessible services to its
customers.

4. Product and Service Diversification: NIB has diversified its product and service
offerings to cater to the evolving needs of its customers. In addition to traditional banking
services, the bank provides specialized services such as trade finance, foreign exchange
services, correspondent banking, and treasury operations.

5. Technology and Innovation: NIB has embraced technology and innovation to

enhance its operations and customer experience. The bank has implemented core banking
systems, internet banking, mobile banking, and other digital channels to offer convenient and
efficient banking solutions.

6. Financial Performance: NIB has demonstrated consistent growth in its financial

performance over the years. The bank has reported an increase in its assets, deposits, and loan
portfolio, reflecting its ability to attract customers and expand its lending activities .

7. Recognition and Awards: NIB has received recognition and awards for its
contributions to the Ethiopian banking industry. These accolades acknowledge the bank's
commitment to excellence, customer service, and financial performance.

2
 1.2 Main Products of NIB International Bank

1.2.1 Saving Account

This is an interest-bearing deposit account that the bank pays monthly interest on the
minimum balance of the account holder. It can be operated with or without a passbook. The
minimum amount to open a saving account is birr10, while any deposit and withdrawal must be
done via showing the pass book.

1.2.2 Lucy saving

This is specifically tailored for women to encourage them to save and earn a higher and better
interest rate than any other account type.

1.2.3 Special Saving

Those who are interested to get interest and effect payments through cheque. This type of
account is allowed 3withdrawals a month. Otherwise, depositors will forfeit interest for that
particular month.

1.2.4 Children Saving

Anyone who is under-aged (under18) can have this account opened. However, it is to be
controlled by their parents or guardians as they are the one who can open an account on behalf
the children.

1.2.5 Student Saving

Student who are taking their higher education are recommended to have a student account.
With a minimum deposit of birr10, students at an college or university can open a student
saving account.

1.2.6 NIB Kefo Saving

This is a unique type of savings, where you don’t have to come to the bank. NIB Bank Is
Coming To You!

3
 1.2.7 Prestige Saving Deposit
With an initial deposit of birr 5000, organizers of edir, equb, religious institution, and alike can
have a prestige saving deposit account.

1.2.8 Gojo/Guzo Saving Account

For those who are looking to get higher interest rates and withdraw cash at any time. Also
used to buy a vehicle or house gojo/guzo saving account is the best suitable account.

1.2.9 Executive Special Saving

Operated by cheque,higher officials, senior executives, general managers or administrator
of companies, cooperation,private, governmental, or non-governmental can have an executive
deposit account opened for an initial deposit of birr10,000.

1.2.10 Senior Citizens Senior

Citizens are recommended to have a senior citizen account. With a minimum of birr25, 000,
NIB bank invites senior citizen to save their retirement savings.

1.2.11 Holiday, Vacation and Special Purpose Saving Account

For this type of account, NIB bank allows this account to be operated by one or two
individuals with an initial deposit of birr10.

1.2.12 Interest-Free Wadiah Amanah (IFWA)

NIB bank is to accept any deposit by a customer who demands to have his principal money
untouched so the money is just under save custody with no benefits for an unidentified period
of time. Nib bank, however, is to get the depositors’ permission to use part or whole money
with what suits the shariah law.

1.2.13 Interest-Free Mudharabah Investment Saving

The customer agrees with NIB bank to share both profit and loss based on a pre-
agreement on the ratio, in which the customer deposits his/her money for an unidentified
period of time. The activities in which the bank will involve in that might because a profit or loss
margin will be known to the customer so as to follow the shariah law. NIB bank might restrict
the customer to withdraw his/her money at specific times based on the pre-
agreement,although he or she is at any time can withdraw the money.

4
 1.2.14 Interest-Free Qard (Current Account)
Similar to a current account, it is operated by cheque. Used for investment, qard is a free
loan to the bank, as it follows the principal of qard hassan. The loan is used for investment and
alike operation. Required document to open a qard account birr1, 000 for companies, etc, and
birr500 for individuals is the minimum amount to open an account cheque books and formats
prepared for this purpose are the only way to execute operations on this account.

1.2.15 Ijarah (Lease Financing)

This type of financing used for finances regarding the building, construction, and
agriculture sectors. However, all types of equipment must be leased. NIB bank, or here known
us lessor, gives out the capital goods to the customer,or here known as lessee, for a pre-agreed
upon time frame and consideration.

1.3 Services Provided By NIB Bank’s

1.3.1 Cheque
Customers of NIB International Bank who are subscribed to the internet banking services can
manage cheque online. The cheque includes;

 Cheques that are already presented to NIB bank

 View cheques generally

 View paused/stopped cheques

 Order and/or stop payment on the customer’s lost

 Destroyed and/or stolen cheques

 Request a cheque book by starting the number of leaves a customer needs.

1.3.2 Mobile Banking

It is a service that enable customers to access and manage their account 24/7 through their
mobile phones.services that are provided by NIB bank;

 MOCASH: general information about your own account. It can have mini bank
statements,which contain the latest transactions

5
 Own And Other Fund Transfer

 Self-Fund Transfer

 Local money transfer

1.3.3 Internet Banking (IB)

NIB bank’s internet banking enables its customers who are subscribed to the internet
banking service to view details of: Loans Term deposit and advanced account.

1.4
Organizational structure of NIB International bank
Structure of Nib International Bank in kobo Town Branch in Ethiopia
Nib International Bank (NIB) operates with a structured organizational setup to effectively
manage its operations at the branch level. The structure of the NIB branch in koboTown,
Ethiopia, typically follows a hierarchical model common in banking institutions.

Branch Manager: At the top of the hierarchy is the Branch Manager who oversees all
operations and activities at the kobo Town branch. The Branch Manager is responsible for
ensuring that the branch meets its financial targets, provides excellent customer service, and
complies with regulatory requirements.

Department Heads: Under the Branch Manager, there are various department heads who
manage specific functions within the branch such as:

6
  Operations Department: Handles day-to-day transactions, account management, and
customer services.
 Loan Department: Manages loan applications, approvals, and disbursements.
 Customer Service Department: Focuses on addressing customer inquiries, complaints,
and feedback.
 Marketing Department: Responsible for promoting bank products and services to
attraction new customers.
 Relationship Managers: These individuals are assigned to key clients or businesses to
maintain relationships, address their financial needs, and promote additional services.
 Tellers and Customer Service Representatives: Front line staff responsible for assisting
customers with routine transactions, providing account information, and addressing
basic inquiries.
 Support Staff: This includes roles such as administrative assistants, IT support personnel,
security personnel, and other support functions necessary for smooth branch
operations.
 Compliance Officer: Ensures that all activities at the branch comply with banking
regulations and internal policies to mitigate risks related to non-compliance.
 Internal Audit Team: Conducts regular audits to assess operational efficiency,
compliance with policies, and internal controls at the branch level.
 Training Department: Provides ongoing training programs for staff to enhance their
skills and knowledge in banking operations, customer service, compliance requirements,
etc.

This structured setup ensures that the NIB branch in kobo Town operates efficiently while
meeting regulatory standards and providing quality service for product imports or settling
payments against export transactions

Chapter Two
7
 2. position and responsibilities in the internship
Based on the Nib international bank rule and procedures the Nib international bank in kobo
Branch was the same with the all Nib international bank. According to Nib international bank in
kobo branch the working hours is all day starting from 8:00Am - 5:30Pm from Monday to
Saturday that working time was not including like Sunday, holiday& Calendar Closed day.

The number of employees in the Organization is totally 23 employees. From those

employees 16 was internal of staff and 7 employed was external of staff (Organization guard).
All employees are own specific position from 18 employees 5 employes Work On The position
of bank training other employees was done on back of organization like Digitalization, Auditing,
manager, cashier and customers service managers.

2.1 What are activities that you did in those departments?

At generally six (6) departments under Nib international bank in kobo Branch Organization
each department have own activities and own goal, vision, plan, strategy and objective under
one organization. The goal, vision, plan, mission and strategy of all departments was one
objective those was modernize service to customer and the company must to profitable. At
generally when we can conclude the work of all departments each department have work to
the company profitable and increase motivation of the customers.

2.1.2 Number and Status of employees within the organization

Number of employees according to Nib international bank in kobo Branch was Totally 23
employees.

The Employees status refers to the rights and protections that employees are entitled at
work. It determine the responsibilities and obligation that an employer to other Employee.
According to Nib international bank in kobo Branch employees of the Organization status was
Respect the Norms values of its customers.

The status of employees was very good behavior also other organizations also learn from
this Organization because this Organization employees status was Respect all rules and
procedures of the organization. Each employees of the staff will be good communication with
internal Organization as well as external of organization. The Organization employees was
Respect the Norms and values of society. At generally the organization status was very good
Behavior between all employees and this will be continue to the future in all staff between each
employees of the organization.

8
2.1.3 The Department Supervisor in relation to background and Abilities the
Management philosophies and functions.
The Nib international bank in kobo branch supervisor back ground have masters (MSR) in
Accounting and Finance and it have a more experience on that organization. It also more
experience on work in the different banks and different district of Nib international bank in
kobo branch around 5(five) years. The supervisor was good knowledge and good abilities to
manage the organization and it have the abilities to manage the experience of different
organization in past year and currently done at Nib international bank in kobo branch in a good
performance and control the whole staff of Nib international kobo with in a good experience.
The supervisor philosophies was more related within background of local community as well as
external and internal of staff employee.

2.1.4 What were the tasks/works/you had in this area?

In this organization/Area/ there was different types of works. Each type of work was different
according to each department for example the working of Manager Department and Audit or
Digital department was different but the working of each department to the one goals to
maximize the profit of the organization and to increase the customer of the Banks.

At generally when we can conclude the work's in this area was related to the financial activities
such as accept money from customers and save, fund transferred from one branch to the other
branch or from one Account pass book to other, exchange a local money with international
money, give Loan to its customers, created awareness on saving to the customer& activate all
Digitalization system related with the Banks was the major work's in this area/Organization.

2.1.5 How does the department accept/hire/it's employees/trainees?

This department was accepted it's Employees through different ways don't Guess accept
because this department was one of the country largest Organization so for this as name this
Organization you must accept qualified and best employees accepted from different places
compare with other employees.

According to of Ethiopia each Branch was accepted employees don't Guess or estimated its
accepted prepared exam For the student who graduated from different universities of our
countries at district level and the students pass That Exam and score good score will Send to
each branches.

9
2.1.6 Is there any specific requirements for the employees/trainees/that were
hired?
Yes in this organization they have more place have requirements employees. At generally this
staff was lack of employees at each department such as on a window place, Digitalization,
Auditing and messenger between each department have a gap specific and need new
employees to improve the problem of employees.

2.1.7 For each job you performed; describe what you did in a detailed Summary
Yes I performed in Each work of the department under Nib international bank atkoboBranch.at
generally when I was conclude I gain More Practice and more knowledge from this Attachment
under each department of this Organization such as Under Customers service Manager (CSM),
Auditing, Manager, windows, Cashier & Digitalization department. But from those departments
I done each day and gained more knowledge was a digitalization department under this
department at each day activate Mobile Banking, CBE Birr, ATM card, internet banking and
other activities related with Digitalization.

2.1.8 Daily Activities, journal/Report/

 My daily Activities in this bank was a teach day repetitive activities at each day and each
time starting from starting this apparent to until finished this attachment. The Activities of
Bank also the same with my activities. Such as

 Open new Account

 Collect deposit from customer

 Active Digitalization activities like: mobile banking, ATM card and copy identification card.

 Done with the staff Employees in the Organizations

 JOURNAL REPORT

 The bank was always Report the daily, weekly and monthly activities in the branch to the
District. The Nib international bank kobo branch journal Report was prepared and Report
to the district at each day, report the daily branch activities to the district especially if open
mobile banking, ATM, finally Report to the districts.at monthly also in the day of closing
day all activities in the Organizations was reported to district level through different
methods.

10
2.1 SWOT analysis of the organization
2.1.1 Strength
 Strength is where a company is best at doing something that puts a company at an
advantage in comparison to its competitor. NIB bank enjoys the following Strength;

 The standard of services is very good and customers are satisfied with that services.

 They have computerized system, and online banking.

 NIB bank’s ATM’s are linked with a number of leading local and foreign banks

 The employer’s at NIB are offered reasonable monetary benefit. Normally two bonuses are
given Eid-ul-Fitar and Eid-ul-Azha.

 NIB bank has well established website and up to date about the bank.

 Promotes high standards of borrower’s creditworthiness.

 Financial sustainability.

2.1.2 Weakness
Weakness is where the organization is not as good doing something as its competitor. Some
of its weaknesses are;

 Branch area is very small with respect to hired employees. Online recruitment (unable to
collect a pool of candidate because net is not available everywhere in the country).

 Increase city/utility costs of borrowing. Branch manager cannot fire any employee on his
bad performance as they hired as permanent employee.

 Creates regulatory problems or uncertainty.

 NIB bank relay on borrowing and contribution to fund their asset growth.

2.1.3 Opportunity
An opportunity can be defined as a change in external environment, which if properly exploited
with the organizational strengths will result in enhanced sales, market share, or income. Using
its strengths, NIB bank can avail the following opportunities;

11
 Increase credit facilities to lower income and also to SME’s

 Many areas for new branch opening.

 Creative and financial innovation.

 Develop expertise in specialized credit evaluation of cities and utilities.

 Provide focal point for identifying and acting on obstacle to or opportunities for city and
city enterprise borrowing.

 Attraction of new capital by the NIB bank.

 Proper orientation of employees in all branches can help them to cope up with foreign
banks.

2.1.4 Treats
Treat can be defined as a change in external environment which if not met with proper
strategies will result in loss of revenues, market share, or income. In the context of NIB bank
external environment, the following potential threats exist;

2.2 Major objectives, responsibilities and activity of the

department
2.2.1 Major objective of the department
 Receives the pertinent document from the customer, based on the type of account that
she/he wants to open and the requirement set thereof, and identifies her/him.

 If the customer is already created as individual or corporate, initiate a amendment of the

customer record of necessary.

 If the customer is created as prospect customer previously activities it by updating any

additional information about the customer.

 Ascertains that the name of applicant requesting to open a demand-deposit account does
not appear on the mal-operation list and make sure that the applicant does not maintain
another demand- deposit account and /or a saving account within the bank unless the
reasonable justification is presented, there is no need to open similar account for every
simple request of the customer.

12
 Issues an account opening application for cash/a check deposit form to be filled out by
applicant, and guides her or him on how to fill out the opening application form.

 Issues the cash or the check deposit form to be filled out by the applicant.

 Checks that the required document are properly filled out and signed by the applicant if the
customer is blind or uses thumb print, however he/she attests the thumb print affixing
there to a rubber stump that reads ‘’signed before me ‘’.

 Takes the customer’s finger print through the bio-metric devises.

 open the new account in the system by using the customer ID created in the branch or
other NIB bank branches

 Write the system generated account number on the deposit slip on the application for
mand on the check requisition slip.

 Scan the customer signature and relevant particulars and link with the account.

 Passes the voucher to the branch controller.

 Branches her/his cash on a half day and end of the cash hour and hands it over to the
senior customer officer- cash.The customer service officer (checker)

 Make sure that the account documents are properly prepared and the opened accounts
are authentic.

CHAPTER THREE

3. Relevance of the organization and my activity to my study

The organization specifically the department on which performed the practical attachment has
following relevance;

 I have got experience.

13
 To improve skill and communication.

 How to search different information.

 How to solve problem since the problem exist at anywhere

3.1 Major problems that I faced during the attachment

I faced many problems, during I work this practical attachment the major ones mentioned as
follow as:-

 During the first weak it is difficult to me adopting new work condition new environment.

 At the beginning time they did not give me full freedom to do activities independently.
Shortage of some extra or additional working materials like chair and computers for trainers.
Lack of coordination among worker at first week.

Shortage of documented materials, journal.

The problem mentioned above resolved by:

I was try to adapt new environment and working condition gradually by studying behavior of
department member and sharing experience among them.

The organization should have to buy additional materials like chair that help for training.

The organization should given the opportunity for students to participate in a given activities
freely in order to improve their knowledge and producing self-confident professionals.

I asked my supervisor and senior employees in addition to some information to I get from head
office. I made self-sociable with the employees.

3.2 RECOMMENDATION AND CONCLUSION

Recommendations
Nib international bank in kobo branch has to come up with new facilities and offers that will
attract more customers and help to ensure their loyal customers forever. Therefore they have to
ensure-

 The working process is faster with better computers and operating systems.

14
  Have to set ATM booths in merchant locations.
 Attention can be given to customers to understand the customer's needs and better satisfy
them.
 Ensure availability of Machineries
 Ensure employee satisfaction
 Continuing better relationships with customers
 People are very well-informed about their wants and needs. They always want to
consume better services. As a service-based organization, NIB bank needs to introduce
better financial services.

Overall, it was a great experience working for the first time in Nib international bank and this
report has been prepared based on experience gathered during the period of internship. The
bank did not fix high responsibilities for interns. Mainly I have done many pending works of
the account opening section besides that I have done different types of tasks whenever I am
assigned.

Conclusion

As I mentioned above, practical attachment is probably one of the best ways to provide students
with practical learning. So that they get the opportunity to understand working culture, systems,
strategy, and operations and carry out different tasks in the organization. In this report, I try to
find out my practical dealings that are conducted in the case of handling various types of banking
activities and the procedures from the first to the last.

Nib international bank is one of potential bank in the banking sectors. Thekobo Branch of Nib
international bank is a small branch,; it is creating opportunity for educated youth and raising

15
the standard of living of limited income group. In order to expand its services and attract more
customers the bank needs to come with better facilities and services.

Reference
 Some oral information from employee

 Information from written document of organization

 From employees of organization

 httPS://www.nibbanksc.com

 NIB International Bank Annual Report 2023

 Financial Stability Report - Central Bank of Ethiopia

 Market Research Insights - Nib international bank

16
 Appendices

1. Financial Overview of NIB International Bank

Nib international bank

Balance Sheet

December 31, 2023

17
| Assets | Amount (in millions) |

|-------------------------------------|--------------------------|

| Cash and Cash Equivalents | $150 |

| Loans and Advances | $1,200 |

| Investment Securities | $300 |

| Property and Equipment | $50 |

| Other Assets | $100 |

| Total Assets | $1,800 |

| Liabilities | Amount (in millions) |

|-------------------------------------|--------------------------|

| Customer Deposits | $1,200 |

| Borrowings | $300 |

| Other Liabilities | $100 |

| Total Liabilities | $1,600 |

| Equity | Amount (in millions) |

|-------------------------------------|--------------------------|

| Share Capital | $100 |

| Retained Earnings | $100 |

| Total Equity | $200

▎2. Income Statement (for the year ended December 31, 2023)

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| Revenue | Amount (in millions) |

|-------------------------------------|--------------------------|

| Interest Income | $120 |

| Non-Interest Income | $30 |

| Total Revenue | $150 |

| Expenses | Amount (in millions) |

|-------------------------------------|--------------------------|

| Interest Expense | $60 |

| Operating Expenses | $40 |

| Provision for Loan Losses | $10 |

| Total Expenses | $110 |

| Net Income Before Tax | $40 |

| Income Tax Expense | $10 |

| Net Income | $30 |

3. Key Performance Indicators (KPIs)

• Return on Assets (ROA): 1.67%

• Return on Equity (ROE): 15%

• Net Interest Margin: 3.5%

• Loan to Deposit Ratio: 80%

• Capital Adequacy Ratio: 12%--

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 4. Additional Document

• Audit Report for FY 2023

• [Attach PDF or link to the audit report]

• Market Analysis Report

• [Attach PDF or link to the market analysis report]

• Customer Satisfaction Survey Results

• Summary of findings and key insights.

▎5. Explanatory Notes

• Interest Income: This includes all interest earned from loans and advances provided to
customers.

• Non-Interest Income: Comprises fees, commissions, and other income not derived from
interest.

• Provision for Loan Losses: Reflects the bank's anticipation of potential loan defaults.

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