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Arthy - Data Entry Template

The document appears to be a survey containing 100 responses across 16 questions. Each response is indicated by a "1" in the corresponding row and column. The questions relate to shopping preferences and behaviors across different product categories and retail attributes like frequency of purchase, importance of factors like price and quality, and benefits sought from retailers like rewards programs. The large chart shows the variety in preferences across a sample of 100 respondents.

Uploaded by

Arthy Shama
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
139 views

Arthy - Data Entry Template

The document appears to be a survey containing 100 responses across 16 questions. Each response is indicated by a "1" in the corresponding row and column. The questions relate to shopping preferences and behaviors across different product categories and retail attributes like frequency of purchase, importance of factors like price and quality, and benefits sought from retailers like rewards programs. The large chart shows the variety in preferences across a sample of 100 respondents.

Uploaded by

Arthy Shama
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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Responses

1
Food

1
2
3
4

Apparel
1

1
1
1
1

5
6
7

19
20

1
1
1

1
1

1
1
1
1

1
1
1
1
1

1
1
1

1
1
1
1

1
1

25
26
27
28

21
22
23
24

1
1
1

1
8
9
10
11
12
13
14
15
16
17
18

Home
Watches &
applicance furniture
Jewellery
s

1
1

29
30
31

1
1
1

32
1
33
34
35
36

1
1

1
1

1
1

1
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54

1
1
1
1
1

1
1
1
1
1
1
1
1

55

56
57

1
58
59
60
61
62

63
64

65
1

66
67

68
1

69
1

70
71
72
73

1
1
1
1

74

1
75
76
77

78
79
80
81
82
83
84
85

1
1
1

1
1

1
1

1
1
1
1

1
1

1
1
1

1
1

1
1
1

86
87
88
89
90

1
1
1
1

91

1
92
93
94
95

1
1

96
97
98
99
100
30

1
1
1

1
1

1
1

1
1
61

1
1

46

21

31

2
Mobiles

Books
1

Pharmacy Footwear very often


1

once in 1-2 Once in 1weeks


2 months
1

1
1

1
1
1

1
1
1
1

1
1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1
1
1
1

1
1

1
1
1

1
1
1
1
1
1

1
1
1
1

1
1
1
1

1
1

1
1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1

1
1
1
1

24

16

11

4
4

1
1
1
39
39

34
34

3
Within a
year

Rarely

Ambience

Price

Product
range

Service

Quality

1
1
1

1
1
1

1
1
1
1

1
1
1

1
1
1
1
1

1
1
1

1
1
1
1
1

1
1
1
1

1
1
1

1
1
1

1
1

1
1

1
1
1
1

1
1
1

1
1
1
1
1
1
1
1
1

1
1

1
1

1
1
1
1

1
1
1

1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1
1

1
1

1
1
1
1

1
1
1

1
1
1

1
1
1
1

15
15

8
8

1
1

1
1
1
1
65

30

15

1
1

14

31

4
Yes

5
No

Food

Apparel

Home
Watches &
applicance furniture
Jewellery
s

1
1
1

1
1
1

1
1
1
1
1
1
1

1
1

1
1

1
1
1
1

1
1

1
1
1
1

1
1
1

1
1

1
1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1
1

1
1
1
1

1
1

1
1
1
1

1
1
1
1
1
1

1
1
1

1
1
1

1
1

1
1

1
1

1
1
1
1
1
1
1

1
1
1
1
1
1
1

1
1

1
1
1
1

1
1
1
1

1
1

1
1
1

1
1
1

1
1
1
1
63

1
1

37

1
1

32

1
1
59

1
27

21

6
Mobiles

Books
1
1
1

Pharmacy Footwear
1

yes

7
No

Free of
cost

1
1
1
1
1
1
1

1
1

1
1
1
1

1
1
1
1
1

1
1

1
1
1
1

1
1

1
1
1
1

1
1
1

1
1
1
1

1
1
1
1

1
1
1
1
1
1
1
1

1
1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1

1
1

1
1
1

1
1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1
1
1

1
1

1
1

13

1
1
22

46

1
1
51

15

7
On
Only after
purchase purchase
of any
of certain
amount
amount
1
1

8
Others

Yes

9
No

Free Gifts

1
1

Valet
Parking

1
1

1
1
1

1
1
1
1
1
1

1
1
1
1
1
1
1

1
1
1

1
1
1

1
1
1

1
1

1
1

1
1

1
1

1
1
1

1
1
1

1
1
1

1
1
1
1
1
1
1

1
1
1
1
1
1

1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1

1
1

1
1

1
1
1
1

1
1
1
1

1
1
1

1
1
1

1
1

1
1
1

1
1

1
14

24

61

1
29

1
1
65

1
9

9
Free Home
Delivery

Lucky
draw

1
1

Reward
points
10 to
claim
larger
Discounts
discounts
on
1
subsequen
t purchase

Special
offer

1
1
1

11
Informatio
Exclusive
n on new
cash
product
counter
lines
1
1
1
1
1

1
1

1
1
1

1
1

1
1
1
1

1
1
1
1
1
1

1
1

1
1
1

1
1

1
1
1

1
1

1
1

1
1

1
1
1

1
1
1

1
1

1
1

1
1
1

1
1
1
1
1
1
1

1
1
1
1
1
1
1

1
1
1

1
1

1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1
1

1
1

1
1
1
1
1

1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

22

19

48

25

25

1
1
33

36

11
Record of
Dedicated
Personlize
person for
d ordering
assistance
list
1

12
Reward

Rebates

13
Special
Treatment

Rewards

1
1
1

1
1

1
1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1
1
1

1
1
1

1
1
1
1
1
1

1
1

1
1

1
1

1
1

Rebates

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1
1
1
1
1

1
1
1
1
1
1

1
1
1
1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1
1
1

1
1

1
1
1
1
1

1
1

1
1
1

1
1
1

1
1
1

1
1

1
1
1
1
56

1
23

17

34

1
61

34

13

14
Special
Treatment

Yes

15
No

Yes

16
No

1
1

No

1
1

1
1

1
1
1
1
1
1

1
1
1
1
1
1
1

1
1
1
1

1
1
1
1
1

1
1

1
1

1
1

Yes

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1
1

1
1

1
1
1

1
1
1

1
1
1

1
1
1

1
1
1
1

1
1
1
1

1
1
1

1
1

1
1

1
1

1
1
1

1
1
1

1
1

1
1
1
1
1
1

1
1

1
1
1
1

1
1
1
1

1
1

1
1

1
1
1

1
1

1
1

1
1

42

1
1

1
1

1
1

1
1

1
1
1
1
73

1
1
1
1
61

1
8

1
51

18

29

17
Emails

Post /
regular
mail

Phone

18
During
shopping

Others

1
1

Yes

No

1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1
1

1
1
1
1
1

1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1
1

1
1

1
1
1
1
1
1
1
1
1

1
1

1
1
1

1
1
1

1
1
1
1

1
1
1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1

1
1
1

1
1
1
1

1
1
1
1
1
1
1

1
1

1
1
1

1
1

1
1

1
1
1

1
1
1

38

1
1
1
1
80

1
1

1
1
49

11

17

13

What else

Gender
Name

More discounts and


exclusive access to
things out of stock

Priortize members
for new launches
and offers by
emails

Bonus points

More discounts
More free gifts
Quality and
assurance
Good customer
relationship

Mobile

Male

Female

Swaminathan
Preethi
Bhavani
Kavitha

9962804997
9884631532
9710643684

1
1
1

Arthi Raj

9962536944

Haritha
Sangeetha

9444813959

1
1

Peter Livingston. L

9566255665

Shalini
Sunil kumar kalva
Kavitha
Ganesh durai
Piya singhal
A. Packiarajan
Shankar
E. Ganesh
Shabi jordan
R. Thulasi bai

1
1
1
1
1
9841700297

1
1
1

9176484583
9042766588

1
1

N. Ramakrishna rao

9840240231

S.Surendran

9962288763

Deepak choudhary

7799550002

Upendar Reddy M

7799550003

S. Sumathi
Priya. S

9043190749
9962764728

Hari shanker. N

9962775847

Kumar

9094064640

C. Aarumugam

9790861870

N.Sampath

1
1

Customer
satisfaction in the
sense all class of
people
(High/middle/low
class) should not be
priortized

Kannan. G

Lenin dharamshi
P.V. Venkatesan

1
1

More discounts

C. S. Pradeep kumar

9940357489

Preference in billing
queues and furthur
discounts

R. Vinod khanna

9282437780

V. Prema
Nithyanandhan
Varsha

9042858554

Special offers
Good quality and
low price during
festivals
Spot rewards
Special discounts
Special gifts
More discounts

1
1
1

Riya

U. Kruthiga
Umashanker
Vijiyalakshmi
Sumathi
U. Vedashree
C.T. Veerappan
D. Trivedi
Aparna
Janarthanan. M
Pushpa
C. Divya
K. S. Balaji
V. Jayaprakash
narayanan
A. Alagar
P. Stalin
Balaji
V.G.Rajendran

Discounts and
attractive gifts

S. Manohar

Loyalty programs
offer less benefits
and hence I dont
prefer it

P. S. Ravi

Sethupathy

7845061044
9962239947
9962391333

1
1
1
1
1
1

8889406867

1
1
1
1

9566091530

9150025559

9841727242
9884790390

1
1
1
1
1

9575039442

Provisions for
suggestions to
improve the
services

Vigneshwar

9710921430

G. Ravichandran

9841700626

Arun kumar raveesh

7799550005

U. Sumathi

Proper service to
the customers

Vijay

9940664516

Regular
correspondence in
terms of product
range and
schemes, Exclusive
treatment in terms
of shopping
exerience,
Convenience, It
should also offer a
customer the
possibility of
migrate to a higher
league gold card,
platinum card so as
to persuade him to
buy more

S. Naganathan

9011019210

Siddhartha Jha

2243591281

More competitive
scheme offers and
unique offers

Samit Ghodke

9619336801

Good discount for


first few purchases

Suresh

8106631190

Good discounts and


offers

Sathya

8106631190

Special discounts
on certain products,
free gift vouchers
or coupens, add
points even if we
forgot to take the
card to the shop if
we provide our
contact number or
id proof

Ravi teja

7879315799

Product details

P. Chandrasekaran

9600079729

More points per


purchase

Devika

9818800792

Shyam prasad K
Bhavani
Kumar

9884448244

More attention and


more concession

Arthy shama

9962288916

Can inform special


offers through
message or any
other means

Jerald

9344544025

Jaiganesh
Peggy

9445938250

1
1

9619002342

9967632843

1
1
1
1

A feeling of
belongingness and
Rahul pacheriwala
lot of warmth when
you are shopping
Anuj jain
Peter
Dhruv yadav
Shama rao
Shobana
Jacob george
Manjari singhal

1
1
1
1

9871522552
7799550004
3244351100
9652783684
9008025631

1
1
1

The benefits of a
loyalty program
should be more
than the amount
paid to get a
membership, most
of the cases it is not

Karthik H

9618616678

Information on
furthur deals

P. V. Venkatesan

9789001073

Komal
Vivekanandan
Meera bharathi

9958890549
9987607893

Good discounts and


offers

Shitiz Modi

9717176357

Customised
products just for
loyalty members

Sukhand juneja

9915390486

Abhishek menon
P. G. Vasudev
Priyabrata Mishra

9820710606
9884071875
9890590545

1
1
1

Saikat sarkar

8807036624

Archana
Shyam
Ramya
Praylin
0

9321627354

Transfer benefits
towards purchase
from other shops
from the same
parent company
example points
earned in big
bazaar should be
valid for all future
group retail chains

1
1
1

1
1

9940172567
598919575026

65

1
1
35

35

Age Group
<20

20-30

31-40

Occupation
41-50

>50

Govt.

Private
business

1
1
1
1
1
1
1

1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1

1
1

1
1

1
1
1

1
1
1
1

1
1

1
1
1
1
1
1
1
1
1

1
1
1
1
1

1
1
1
1
1

1
1

1
1
1
1
1
1

1
1

1
1
1
1
1
1
1

1
1
1
1

1
1

1
1
1

1
1
1
1
69

11

10

Occupation
Corporate

Monthly household icome


Student

Others

1
1
1
1

Number of
people

<10000

5
3

1000020000

2000030000

1
1

1
1
1

1
1
1

5
4
4

1
1
1
1

2
1
1
1

1
1

4
8

4
1
1

4
3

3
4

1
1
1
1
1

3
1

4
3

1
1

4
4
4
4
4
4
5
4
5
3
3
5

1
1
1
1
1
1
1
1
1

3
1
1
1
1

1
1
1
1
1
1

1
1
1
1

4
1

2
1

1
1
1

3
4
4
1

1
1
1

1
1

3
2

1
1
1
1

3
4
3
8
3
1
5

1
1
1

1
1

5
3
3

4
1
1

4
2
4

1
1
1
1
67

12

10

4
4
3
5
319

1
1

17

1
20

household icome
3000040000

mode of payment
>40000
1

credit card debit card

cash

1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1
1
1
1

1
1
1

1
1
1

1
1
1
1
1
1

others

1
1

1
1

1
1
1
1

1
1
1
1
1
1
1
1
1

1
1
1

1
1
1
1
1

1
1
1
1

1
1

1
1
1

1
1

1
1
1
1

1
1

1
1

1
1
1
1
1
1
1

1
1
1
1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

52

38

1
1
1
1
34

39

1
Food

Apparel

Home
applicances

furniture

30
30%

61
61%

46
46%

21
21%

Footwear
Pharmacy

11%
6%

Books

16%

Mobiles

24%

Watches & Jewellery


furniture

21%

Home applicances
Apparel
Food
0%

2
Very often
Once in 1-2
weeks

39%

Once in 1-2
months
Within a year
Rarely

34%
15%
8%

10%

20%

30%

4%

8%

15%

34%

Attributes

Respondents
30
15
65
14
31

Ambience
Price
Product range
Service
Quality

% of
respondents
30%
15%
65%
14%
31%

Quality

Service

Product range

Price

Ambience
0%

10%

4
Male
Female

65%
35%
49%

Male
Yes
No

69%
31%

Female
Yes
No

18
51%
49%

35%

Male

Fe

Male

5
Member of loyalty program
Yes
No

Fe

Watches &
Jewellery

Mobiles

Books

Pharmacy

31
31%

24
24%

16
16%

6
6%

Footwear

Pharmacy

11%
6%

Books

16%

Mobiles

24%

Jewellery

31%

furniture

21%

plicances

46%

Apparel

61%

Food
0%

30%
10%

20%

30%

8%

40%

50%

60%

4%

Very often
Once in 1-2 weeks
Once in 1-2
months
Within a year
Rarely

15%

39%

34%

70%

Quality

31%

Service

14%

Product range

65%

Price

15%

Ambience

30%

0%

10%

20%

30%

40%

50%

60%

70%
31%

Yes
No

49%

51%

35%

65%

Male

Female

Male

Female

Footwear
11
11%

y often
ce in 1-2 weeks
ce in 1-2
nths
hin a year
ely

246

50%

65%

60%

70%
31%

Yes
No

69%

65%

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