1) What is P&C Insutance? P&C insurance is generally called Property and casualty insurance.

Property insurance is a
policy applicable to cover physical assets such as homes, cars, etc.. In contrast, casualty insurance has been designed to
cover if the candidate accidentally causes damages to others or others' property

2) What is Duke Creek? Duke Creek is a leading P&C insurance software platform designed to cater to the evolving
needs of insurance careers worldwide. It offers advanced features that simplify handling various insurance company
departments, including policy management, billing management, claim settlements, reinsurance, distribution
management, etc. It constantly develops new updates and features to meet the growing insurance industry's needs

3) What are the competitors of Duke Creek Suite? Following is the list of competitors: * Guidewire InsuranceSuite •
Applied Epic • EZLynx • HawkSoft • BriteCore • EIS Core Insurance Suite • Majescos P&C

4) Duck Creek Suite Advantages The following are the advantages that Duck Creek offers for insurance businesses:
* Centralized Platform • Improves collection • Streamlines processes • Easy access to customer/policy details •
Advanced Reporting • Cost-effectiveness
6) What is the Duck Creek Policy Center? Duck Creek Policy Center is one of the essential components of this advanced
software suite. It enables organizations to design, develop & maintain new & existing i…

7) What are the key features of the DuckCreek Policy Center? The Duck Creek policy center modules offer advanced
features to work on policy-related operations. The following are the key features of the Policy Center. * Allows
organizations to build, manage, and modify insurance policies • Offers automated underwriting tools to assess risk •
Helps effectively manage insurance products & operations • Offers faster service to customers related to renewals,
issuance, etc. • Seamlessly connects with other insurance suites • Reporting capabilities enable understanding market
trends

8) Explain Duke Creek Billing Management Suite. Duke Creek, billing management software, eliminates all roadblocks
associated with billing management and automates mundane tasks. The primary task of billing management is to
handle premium management for insurance companies effectively The Billing management software is designed to
perform various operations such as premium collection, payment processing, nvoicing, and reconciliation.

9) Duke Creek Billing suite features? Following is the list of features that enhance the billing management of a company:
* Generate and manage premium invoices • Easy payment process • Offers multiple billing plans • Supports billing
adjustments • Connects with Policy & Claim suites • Reporting Capabilities

10) Duke Creek Claim Management? Claim management is one of the essential aspects of any insurance business, and
effectively managing claim settlement on time would improve customer satisfaction and enhance brand loyalty. The
Duck Creek Claim Management Suite offers software capabilities to streamline the end-to-end process of the holder's
claim settlement process. This software has been designed to effectively manage operations like claim processing, claim
investigation, settlements, payments, evaluation, etc,

11) Duke features? The following are the features of the Duke Creek Claim management suite: * efficient claim
initiation • Easy claim processing • Claim Investigation • Fraud detection • Claim Evaluation • Reserve Management •
Easy integration • Reporting capabilities

Can you describe your testing process for Duck Creek applications? Answer: My testing process typically involves
several steps: first, I review the requirements and design documents to understand the expected functionality. Next, I
create test plans and test cases based on these requirements. I perform functional testing to ensure each feature works
as intended, followed by regression testing to confirm that new changes haven’t broken existing functionality. I also
conduct user acceptance testing (UAT) to validate the system from an end-user perspective.

How do you manage test data in Duck Creek? Answer: I manage test data by creating a dedicated test environment that
mimics production data. I generate necessary test data sets for different scenarios and ensure that sensitive information
is anonymized. Additionally, I regularly update test data to reflect changes in business requirements.
what is short rate, pro rate and flat cancellation 1. Short Rate Cancellation: Definition: A short rate cancellation applies
when a policyholder cancels the insurance policy before the policy period ends. The insurer retains a larger portion of
the premium than would be proportional to the time the policy was in effect. Why: It accounts for administrative costs or
penalties the insurance company incurs due to early cancellation.Formula: The refund is calculated based on a short rate
table, where the premium returned is less than pro rata. Pro Rata (Pro Rate) Cancellation: Definition: Under a pro rata
cancellation, the insurer refunds the premium based on the exact number of days the policy was in force. The refund is
proportional to the unused portion of the policy.Why: This method is fairer to the policyholder since it does not include
penalties for early cancellation. Flat Cancellation: Definition: A flat cancellation occurs when the policy is canceled on its
effective date or within a very short period (often within 30 days of inception). In this case, the insurer returns the entire
premium to the policyholder.Why: This happens when the policyholder decides to cancel shortly after purchasing the
policy or if coverage was never actually in effect.

In Duck Creek Technologies, LOBs refer to Lines of Business. Duck Creek is a comprehensive software solution for the
insurance industry, and LOBs represent different types of insurance coverage that an insurer may offer. In Duck Creek,
Lines of Business define the rules, coverages, rates, and other specific characteristics for each type of insurance product.

Some common examples of LOBs in Duck Creek include: Personal Auto – Insurance for privately owned
vehicles.Homeowners – Coverage for homes and residential properties.Commercial Auto – Coverage for vehicles used
for business purposes. Dwelling fire- coverage that provides protection for residential properties Umbrella Insurance,
which provides additional liability coverage that goes beyond the limits of other standard policies like homeowners

Coverages: Dwelling Coverage (Coverage A): What it Covers: This is the core component of homeowners insurance,
providing protection for the physical structure of the home, such as walls, roof, and foundation, against covered perils
like fire, wind, hail, lightning, or vandalism. Personal Property Coverage (Coverage C): What it Covers: This covers
personal belongings inside the home (e.g., furniture, electronics, clothing) against covered perils. Ordinance or Law
Coverage: What it Covers: This provides additional coverage for the increased cost of repairing or rebuilding the home to
comply with current building codes or ordinances that were not in place when the home was originally built.

New Business (NB) Definition: This transaction represents the creation and issuance of a new insurance policy.
Endorsement (EN) Definition: An endorsement transaction modifies an existing policy to reflect changes requested by
the policyholder or the insurer.
Policy Change (PC) Definition: This is a general transaction used for any type of mid-term changes to an existing policy,
similar to endorsements but can also encompass larger or more general changes.
Cancellation (CA) Definition: A cancellation transaction terminates the policy before the policy period ends.
Renewal -A renewal transaction extends the policy coverage for an additional term after the current term expires.
Reinstatement (RE) Definition: A reinstatement transaction restores a canceled policy to active status.
Rewrite (RW) Definition: A rewrite transaction involves issuing a new policy that replaces a previously canceled or
non-renewed policy.
Non-Renewal -A non-renewal transaction indicates that a policy will not be renewed at the end of its current term.

Prior Premium refers to the premium amount that was charged on the policy during its previous term or prior to any
recent transaction (such as a renewal, endorsement, or adjustment). This is important for insurers and policyholders
to understand changes in premium over time and to compare the current premium with the previous one.
When It’s Used: Renewal: Endorsements: Policy Adjustments:
Tasks Definition: Tasks represent actionable items assigned to users within Duck Creek. These tasks can be system-
generated based on specific events (such as a policy renewal) or manually created for individual processing needs.
Notifications Definition: Notifications are messages or alerts triggered by specific events in Duck Creek, designed to
inform users or external parties about important actions, changes, or status updates.
Referrals Definition: Referrals occur when certain conditions or underwriting rules are triggered, requiring additional
review or approval by an underwriter or supervisor before a policy or transaction can be completed.
Forms testing in Duck Creek technology is a critical process for ensuring that the generated forms—typically insurance
documents—are accurate, complete, and meet regulatory or business requirements. Duck Creek’s Forms Management
capabilities allow insurers to create and customize forms for policyholders, and thorough testing ensures that these
forms function properly in real-world use cases.
Key Aspects of Forms Testing in Duck Creek Technology
1. Form Template Validation
o Objective: Ensure the correct template is used for each form based on the business rules and customer
data.
o Testing Steps:
 Validate that the correct form template (quote form, policy form, etc.) is triggered for the
correct transaction (new business, renewal, etc.).
 Confirm that the template matches the intended layout, structure, and design.
 Check whether the form maps the right data elements to the designated fields.
2. Data Mapping and Population
o Objective: Ensure that the correct data elements are populated in the correct locations on the form.
o Testing Steps:
 Test whether data from the policy or quote (such as name, address, policy number, premium,
etc.) is correctly mapped to the forms.
 Validate dynamic data fields—certain fields may vary based on input values or state
regulations.
 Ensure the conditional fields are displayed based on data inputs (e.g., additional riders or
coverages).
3. Business Rules Validation
o Objective: Confirm that all business rules and logic are correctly applied when generating forms.
o Testing Steps:
 Validate that the correct forms are generated based on state or line of business.
 Check that the premium calculations, coverages, and limits are correctly displayed.
 Ensure that endorsements, exclusions, and other special conditions are reflected accurately.
4. UI/UX and Accessibility Testing
o Objective: Ensure that the forms are legible, properly formatted, and accessible.
o Testing Steps:
 Review the layout, fonts, headers, footers, and other visual elements for clarity and
consistency.
 Check for browser compatibility, ensuring the form appears correctly in all supported
browsers.
 Ensure compliance with accessibility standards (e.g., WCAG) for screen readers or other
assistive technologies.
5. Multi-Channel Output Testing
o Objective: Validate the different output formats supported by Duck Creek.
o Testing Steps:
 Ensure forms generate correctly in all expected output formats (e.g., PDF, HTML).
 Test that electronic forms generated through portals or email match the paper forms and meet
regulatory standards.
6. Localization and Compliance
o Objective: Ensure forms are compliant with regional requirements and can be localized.
o Testing Steps:
 Validate the state or country-specific forms (e.g., specific clauses, disclaimers).
 Test multi-language support if applicable, ensuring accurate translations.
7. Version Control and Auditing
 o Objective: Ensure that the correct versions of forms are used and trackable for compliance.
o Testing Steps:
 Verify that the system pulls the correct version of the form based on policy effective dates.
 Test version rollouts and confirm older forms are correctly archived.
8. Performance and Load Testing
o Objective: Ensure the form generation process scales well under load.
o Testing Steps:
 Test the time taken for generating forms in batch processes or high-load scenarios.
 Ensure there are no delays or errors in real-time form generation.
9. Integration Testing
o Objective: Ensure that form generation works well with other integrated systems.
o Testing Steps:
 Validate integration with external systems like Document Management Systems (DMS) or
CRM.
 Ensure seamless data flow between Duck Creek and other systems during form generation.
Tools and Techniques for Forms Testing in Duck Creek
1. Duck Creek Forms Management Module: Duck Creek's native tool for creating and managing forms. Testing
can be conducted directly within this module.
2. Automation Tools: Depending on the testing requirements, automated tools like Selenium or UFT may be used
to automate repetitive form validation tasks.
3. Data-Driven Testing: Using various data inputs (different policies, states, etc.) to ensure that the form
populates correctly for multiple scenarios.
4. Batch Testing: Testing large volumes of form generation, especially for policy renewals or quotes processed in
bulk.
In summary, testing forms in Duck Creek requires a combination of functional validation, compliance checks, and
performance testing. Ensuring that each form is accurate, properly formatted, and compliant with business and
regulatory requirements is essential for maintaining the integrity of the overall system.