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NITTT » NITTT - Module 8 - Institutional Management & Administrative procedures

Unit 18 - ASSESSMENT

Course outline
Assessment I - MCQ
Introduction to The due date for submitting this assignment has passed.
institutional Due on 2022-11-11, 23:59 IST.
 Management ()
Assignment submitted on 2022-11-07, 11:29 IST
Institutional Assessment I
Management ( (Covering Units I to IV of Module)
process:
1) Which of the following is/are the characteristic(s) of an institution? 1 point
Institutional
 Planning ()

Distinct purpose expressed in a goal or set of goals

 Planning:
Strategic People come and work together to achieve the institutional goals
planning for
Future growth
A deliberate and systematic structure
and
 development ()
All of these

Yes, the answer is correct.

Institutional Score: 1
Management Accepted Answers:
Process: All of these

Organizing for 2) Who gave this statement? “ Management is an art of getting the things done through and with the people in formally 1 point
 Optimization () organised groups”.

Organizing:
Partnering for F W Taylor

 success ()
George R Terry
Institutional
Management
Harold Koontz
process:
Staffing with
A H Maslow
Relevant
Human Yes, the answer is correct.
Score: 1
 Resources ()
Accepted Answers:
Harold Koontz
 3) Which of the following is not an objective of institutional management? 1 point
Staffing:
Promotion and
compensation
Achievement of institutional goals
for job
 satisfaction ()
Enhance productivity of the society

Staffing:
Financial and Ensure optimum utilization of institutional resources
Purchase
procedures for Manage inter-personal conflicts effectively
institutional
Yes, the answer is correct.
 management () Score: 1
Accepted Answers:
Enhance productivity of the society
Institutional
management
4) In Institutional Management, function of planning is ____? 1 point
Process:
Directing
through the
Preparing for future for desired goals
Academic
 Leadership ()
Organised resources
Direct through
institutional
to appoint staff
Communication
 ()
All of the Above
 Yes, the answer is correct.
Directing Score: 1
through Accepted Answers:
Preparing for future for desired goals
Motivation for
Higher
 Performance () 5) Institutional Management is concerned with the administration of _____ 1 point

Directing
Physical Assets
Through
Planned
change & Financial Resources
Innovation for
institutional
growth and Human Resources

 development ()
All of the Above

Yes, the answer is correct.

Directing: Score: 1
Managing Accepted Answers:
Goals, Time All of the Above
 and Attitude () 6) In what order do institutional managers typically perform the managerial functions? 1 point

Organising, Planning, Controlling, Leading

Organising, Leading, Planning, Controlling

 Planning, Organising, Leading, Controlling
Institutional
Management Planning, Organising, Controlling, Leading
process:
Yes, the answer is correct.
Monitoring and Score: 1
controlling for Accepted Answers:
Higher Planning, Organising, Leading, Controlling

 Performance ()
7) Which level of management is responsible for establishing a vision for the organization, developing broad plans and 1 point
Controlling: strategies, and directing subordinate managers?

performance
Appraisal and
Management () first level managers


Controlling: middle level managers

Institutional
Evaluation for
top level managers
continues
 improvement ()
All of these

Yes, the answer is correct.

ASSESSMENT Score: 1
 () Accepted Answers:
top level managers
Quiz: Assessment I -
MCQ (assessment?
8) The ability of a manager to interface and work effectively with individuals and groups is descriptive of what type of 1 point
name=89) managerial skill?
Quiz: Assessment II -
technical
MCQ (assessment?
name=90)
administrative
Quiz: Assessment III
- MCQ (assessment?
name=91) organizational

Quiz: Assessment IV
Interpersonal
- MCQ (assessment?
name=92) Yes, the answer is correct.
Score: 1
Accepted Answers:
Interpersonal

9) Which of the following statements is false? Formal strategic Planning 1 point

Implies determined actions for achieving objectives

Is a time consuming process

Should develop clear and rigid plans for the institution to implement

Is most applicable in stable environment

Yes, the answer is correct.

Score: 1
Accepted Answers:
Should develop clear and rigid plans for the institution to implement

10) ____________ refers to the purposes an institution strives to achieve. 1 point

Strategic intent

Strategic formulation

Strategic implementation

Strategic control

Yes, the answer is correct.

Score: 1
Accepted Answers:
Strategic intent

11) A possible and desirable future state of an institution 1 point

Mission

Vision

Mandate
 Strategy Implementation

Yes, the answer is correct.

Score: 1
Accepted Answers:
Vision

12) Which environment can create new market and new institutional business segments? 1 point

Political environment

Economic environment

Socio- cultural environment

Technological environment

Yes, the answer is correct.

Score: 1
Accepted Answers:
Technological environment

13) Organisation is a process of 1 point

Identifying and grouping of work to be performed

 Defining and delegating the responsibility and authority

Both ‘a’ and ‘b’

None of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
Both ‘a’ and ‘b’

14) Responsibility always flows from 1 point

Superior to subordinate

Subordinate to superior

Both ‘a’ and ‘b’

None of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
Subordinate to superior

15) The following is not a principle of organisation 1 point

 Principle of exception

Principle of balance

Principle of complexity

Principle of co-ordination

Yes, the answer is correct.

Score: 1
Accepted Answers:
Principle of complexity

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NITTT » NITTT - Module 8 - Institutional Management & Administrative procedures

Unit 18 - ASSESSMENT

Course outline
Assessment II - MCQ
Introduction to The due date for submitting this assignment has passed.
institutional Due on 2022-11-11, 23:59 IST.
 Management ()
Assignment submitted on 2022-11-08, 17:24 IST
Institutional QUIZ II
Management
1) The concept “Together Everyone Achieves More conveys” the following: 1 point
process:
Institutional
 Planning ()
The importance of team work at the work place
 The institution is more important than the employee(s)
Planning:
Strategic
planning for The achievement of goals must be done on an individual basis
Future growth
and What the employee has to say is not important
 development () Yes, the answer is correct.
Score: 1
Accepted Answers:
Institutional The importance of team work at the work place
Management
Process:
2) The most significant attribute required for the team work is: 1 point
Organizing for
 Optimization ()

A need to be part of a team

Organizing:
Partnering for
A willingness to help and guide other employees
 success ()

Institutional Respect for others

Management
process: Enjoyment in working alone
Staffing with Yes, the answer is correct.
Relevant Score: 1
Human Accepted Answers:
Respect for others
 Resources ()

3) Members of a __________team have been cross trained so that each person is able to 1 point
 perform the duties of all the other team members.
Staffing:
Promotion and
compensation
Functional
for job
 satisfaction ()
Cross functional

Staffing:
Financial and Multi functional
Purchase
procedures for Self directed
institutional
Yes, the answer is correct.
 management () Score: 1
Accepted Answers:
Multi functional
Institutional
management
4) The process of eliminating unsuitable candidates is called: 1 point
Process:
Directing
through the
Selection
Academic
 Leadership ()
Interview
Direct through
institutional Induction
Communication Yes, the answer is correct.
 () Score: 1
Targeted Feedback:
 Recruitment
Directing
through
Accepted Answers:
Motivation for Selection
Higher
 Performance ()
5) The purpose of getting an application blank is to gather information about the: 1 point

Directing
Through Institute
Planned
change &
Innovation for Candidate
institutional
growth and
Employees of the institute
 development ()
Recruitment procedures
Directing: No, the answer is incorrect.
Managing Score: 0
Goals, Time Accepted Answers:
Institute
 and Attitude ()

6) Which mode of recruitment is through advertisements, newspapers and want advertisements? 1 point

Direct

Indirect
 Institutional
Management On payroll
process:
Monitoring and
controlling for None of the above
Higher Yes, the answer is correct.
Performance () Score: 1

Accepted Answers:
Indirect
Controlling:
performance
7) Which strategic choices an institution needs to make before designing its orientation programme? 1 point
Appraisal and
 Management ()

Formal or informal
Controlling:
Institutional
Individual or collective
Evaluation for
continues
 improvement () Serial or disjunctive

ASSESSMENT All of the above

 () Yes, the answer is correct.
Score: 1
Quiz: Assessment I - Accepted Answers:
MCQ (assessment? All of the above
name=89) 8) Which of the following refers to the allocation of people to jobs; it includes initial assignment of new employees, and 1 point
promotion, transfer, or demotion of present employees?
Quiz: Assessment II -
MCQ (assessment?
name=90) Recruitment

Quiz: Assessment III

- MCQ (assessment? Placement
name=91)

Quiz: Assessment IV Selection

- MCQ (assessment?
name=92) None of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
Placement

9) How does training and development offer competitive advantage to an organisation? 1 point

Removing performance decencies

Enhancing management capabilities

Preparing manpower for future challenges

All of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
All of the above

10) Which of the following is an off - the - job training method? 1 point

Television

Job rotation

Orientation training

Coaching

Yes, the answer is correct.

Score: 1
Accepted Answers:
Television

11) CCS Conduct Rules apply to: 1 point

Every person appointed to a Civil Service

Every civilian in Defense Service

Both (a) & (b)

 None of these

Yes, the answer is correct.

Score: 1
Accepted Answers:
Both (a) & (b)

12) Sec 3-A of CCS Conduct rules explains: 1 point

Observance o Government’s policies

Prohibition of sexual harassment of working women

Promptness and Courtesy

All the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
Promptness and Courtesy

13) The financial powers of the Government, which have not been delegated to a subordinate authority, shall vest in 1 point
the:

Union Cabinet
 Finance Ministry

Parliament

President

Yes, the answer is correct.

Score: 1
Accepted Answers:
Finance Ministry

14) Powers to write off of losses are available under the: 1 point

GFR 2017

Delegation of Financial Powers Rules.

R&P 1983

GAR 1990

Yes, the answer is correct.

Score: 1
Accepted Answers:
Delegation of Financial Powers Rules.
 15) A material shall generally be considered surplus if it remains in stock for over______ unless adequate reasons to 1 point
treat it otherwise exist.

four years

a year

three years

two years

Yes, the answer is correct.

Score: 1
Accepted Answers:
a year

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NITTT » NITTT - Module 8 - Institutional Management & Administrative procedures

Unit 18 - ASSESSMENT

Course outline
Assessment III - MCQ
Introduction to The due date for submitting this assignment has passed.
institutional Due on 2022-11-28, 23:59 IST.
 Management ()
Assignment submitted on 2022-11-24, 21:19 IST
Institutional Assessment 3 (Based on Units 9, 10, 11 &12)
Management
1) The potential to influence and drive the group efforts towards the accomplishment of goals is called as: 1 point
process:
Institutional
 Planning ()
Mentoring
 Leadership
Planning:
Strategic
planning for Managing
Future growth
and Coaching

 development () Yes, the answer is correct.

Score: 1
Accepted Answers:
Institutional Leadership
Management
Process:
2) A _____ gets his authority by virtue of his position while a _____ gets his authority from his followers. 1 point
Organizing for
 Optimization ()

Mentor; Leader
Organizing:
Partnering for
Leader; Manager
 success ()

Institutional Manager; Leader

Management
process: Coach; Leader
Staffing with Yes, the answer is correct.
Relevant Score: 1
Human Accepted Answers:
Manager; Leader
 Resources ()

3) Which of the following seeks to determine the personal characteristics of effective leaders? 1 point
 Staffing:
Promotion and
Trait theory
compensation
for job
 satisfaction () Fiedler’s contingency theory

Staffing: House’s Path Goal theory

Financial and
Purchase Behavioural theory
procedures for
Yes, the answer is correct.
institutional Score: 1
 management () Accepted Answers:
Trait theory

Institutional
management 4) Which of the following style of leadership leads to satisfied, motivated and more skilled employees, in turn leading to 1 point
an optimistic work environment and encouraging creativity?
Process:
Directing
through the
Autocratic
Academic
 Leadership ()
Democratic
Direct through
institutional
Laissez Faire
Communication
 ()
Bureaucratic
 Yes, the answer is correct.
Directing Score: 1
through Accepted Answers:
Democratic
Motivation for
Higher
 Performance () 5) Which of the following is NOT an indicator of a Motivated Workforce? 1 point

Directing
High Productivity
Through
Planned
change & Ingenuity in the use of Resources
Innovation for
institutional
growth and High Employee Turnover

 development ()
Work conscious

Yes, the answer is correct.

Directing: Score: 1
Managing Accepted Answers:
Goals, Time High Employee Turnover
 and Attitude ()
6) Which of the following theories of motivation is concerned with comparing the ratios of inputs to outcomes they 1 point
receive against the ratios of other people?

Equity Theory

Expectancy Theory
 Institutional
Management Two Factor Theory
process:
Monitoring and Need Hierarchy Theory
controlling for Yes, the answer is correct.
Higher Score: 1
Performance () Accepted Answers:

Equity Theory

Controlling:
7) Unlike his co-workers, Suresh was motivated by challenge, personal satisfaction and by doing interesting work; 1 point
performance
most of his co-workers were just in it for money. Suresh was motivated by:
Appraisal and
 Management ()

Extrinsic motivators
Controlling:
Institutional
Esteem motivators
Evaluation for
continues
 improvement () Intrinsic motivators

ASSESSMENT Social motivators

 () Yes, the answer is correct.
Score: 1
Quiz: Assessment I - Accepted Answers:
MCQ (assessment? Intrinsic motivators
name=89)
Quiz: Assessment II - 8) Which of the following deals with one-to-one collaboration between an external expert and a manager for 1 point
developing the leadership skills of the later?
MCQ (assessment?
name=90)

Quiz: Assessment III Orientation

- MCQ (assessment?
name=91)
Mentoring
Quiz: Assessment IV
- MCQ (assessment?
name=92) Counseling

Coaching

Yes, the answer is correct.

Score: 1
Accepted Answers:
Coaching

9) Give the correct sequence to the following components of Communication process: 1 point
i. Decoding
ii. Encoding
iii. Feedback
iv. Transmission

i, ii, iii, iv

ii, iii, I, iv
 i, iii, iv, ii

ii, iv, I, iii

Yes, the answer is correct.

Score: 1
Accepted Answers:
ii, iv, I, iii

10) In organization, the flow of communication sometimes slows down because there are too many: 1 point

Channels

Departments

Hierarchical Levels

Managers

Yes, the answer is correct.

Score: 1
Accepted Answers:
Hierarchical Levels

11) When do senders hinder communication? 1 point

When they use language that causes confusion

 When they reject a message that contradicts their beliefs and assumptions

When they hear or see only certain parts of the message

When they jump to conclusions

Yes, the answer is correct.

Score: 1
Accepted Answers:
When they use language that causes confusion

12) Managers need effective communication skills to perform the following roles: 1 point

Personal

Interpersonal

Impersonal

Decisional

Yes, the answer is correct.

Score: 1
Accepted Answers:
Interpersonal

13) Which of the following areas is NOT one of the four key areas that strategic change seeks to influence? 1 point
 Formal organisation structures

Informal organisation structures

Technology

Yes, the answer is correct.

Score: 1
Accepted Answers:
Technology

14) Which of the following is a strategic move of the institutions for implementation with the futuristic objective? 1 point

Unplanned change management

Global change management

Planned change management

Incidental change management

Yes, the answer is correct.

Score: 1
Accepted Answers:
Planned change management
 15) Why might individuals resist organisational change? 1 point
i. Anxiety
ii. Irritation
iii. Lack of interest
iv. Opposing strategy proposals
v. Pessimism

i, iii, and iv

ii, iii, and v

iii, iv, and v

All of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
All of the above

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NITTT » NITTT - Module 8 - Institutional Management & Administrative procedures

Unit 18 - ASSESSMENT

Course outline
Assessment IV - MCQ
Introduction to The due date for submitting this assignment has passed.
institutional Due on 2022-11-30, 23:59 IST.
 Management ()
Assignment submitted on 2022-11-28, 16:34 IST
Institutional Quiz #Assessment 3 (Based on Units 13, 14, 15 and 16)
Management
1) Clearly stated goals are best if they are: 1 point
process:
Institutional
 Planning ()
Specific
 Realistic
Planning:
Strategic
planning for Measurable
Future growth
and All of the above

 development () Yes, the answer is correct.

Score: 1
Accepted Answers:
Institutional All of the above
Management
2) I will “attain an A grade by the end of this year” is a _______range goal, while "Read Chapter 1 of the text 1 point
Process:
book" is more of a ____ range goal.
Organizing for
 Optimization ()

Long, Short
Organizing:
Partnering for
Short, Long
 success ()

Institutional Long, Long

Management
process: Short, Short
Staffing with Yes, the answer is correct.
Relevant Score: 1
Human Accepted Answers:
Long, Short
 Resources ()

3) The following is/are suggested time management technique(s): 1 point

 Staffing:
Promotion and
Concentrate on one key task at a time
compensation
for job
 satisfaction () Make good use of technology

Staffing: Clean up and get organized

Financial and
Purchase All of these
procedures for
Yes, the answer is correct.
institutional Score: 1
 management () Accepted Answers:
All of these

Institutional 4) The following is an example of streamlining your work in an effort to eliminate time wasting tasks: 1 point
management
Process:
Directing Reading and replying to e-mail hourly
through the
Academic
Looking for duplication of effort and waste; then, taking action to eliminate them.
 Leadership ()

Direct through Assisting your secretary with routine phone calls

institutional
Being a good organization citizen and helping others routinely with their tasks.
Communication
 () Yes, the answer is correct.
Score: 1
Accepted Answers:
 Looking for duplication of effort and waste; then, taking action to eliminate them.
Directing
through
5) Which of the following is/are accurate description(s) of attitude? 1 point
Motivation for
Higher
 Performance ()
Directly observable behaviours

Directing
Through Personality traits
Planned
change &
Multi-component evaluations
Innovation for
institutional
Concrete variables
growth and
Yes, the answer is correct.
 development () Score: 1
Accepted Answers:
Multi-component evaluations
Directing:
Managing
Goals, Time 6) When an institutional manager monitors the work performance of employees in his department to determine if the 1 point
 and Attitude () quality of their work is 'up to standard', this manager is engaging in the function of:

Planning

Controlling
 Organising
Institutional
Management Leading
process:
Yes, the answer is correct.
Monitoring and Score: 1
controlling for Accepted Answers:
Higher Controlling

 Performance ()
7) Which of the following is the LAST element of any effective control system? 1 point
Controlling:
performance
Appraisal and Measuring Performance

 Management ()

Setting Standards
Controlling:
Institutional
Taking Corrective Action
Evaluation for
continues
Providing Feedback
 improvement ()
Yes, the answer is correct.
Score: 1
ASSESSMENT Accepted Answers:
 () Taking Corrective Action

Quiz: Assessment I -
8) The least penalty as per CCS (CCA) Rules is: 1 point
MCQ (assessment?
name=89)

Withholding of one increment

Quiz: Assessment II -
MCQ (assessment?
Transfer without TA/DA
name=90)

Quiz: Assessment III

Censure
- MCQ (assessment?
name=91)
With holding of promotion
Quiz: Assessment IV Yes, the answer is correct.
- MCQ (assessment? Score: 1
name=92) Accepted Answers:
Censure

9) The time limit for completing the inquiry and submit report by Inquiring Authority is: 1 point

3 months

6 months

9 months

18 months

Yes, the answer is correct.

Score: 1
Accepted Answers:
6 months
10) The method used for evaluating the performance of executives or supervisory positions is: 1 point

Psychological Appraisals

Assessment Centers

Behaviourally Anchored Rating Scales

360 degree feedback

Yes, the answer is correct.

Score: 1
Accepted Answers:
Assessment Centers

11) Which of these is an advantage of the critical incidents methods while performing performance appraisal? 1 point

Minimise inventory costs

Negative incidents are generally more noticeable than positive ones

Evaluation is based on actual job behaviour

None of the above

Yes, the answer is correct.
Score: 1
Accepted Answers:
Evaluation is based on actual job behaviour

12) Which of these is a major weakness of the forced distribution method? 1 point

Assuming that employee performance levels always conform to a normal distribution

Work is reliable

The error of central tendency

None of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
Assuming that employee performance levels always conform to a normal distribution

13) Which factors lower the accuracy rate of the performance rater? 1 point

The rater is aware of personal biases and is willing to take action to minimise their effect

Performance factors are properly defined

 The rater has documented behaviours to improve the recall

The rater is unable to express himself or herself honestly and unambiguously

Yes, the answer is correct.

Score: 1
Accepted Answers:
The rater is unable to express himself or herself honestly and unambiguously

14) Evaluation measures: 1 point

The timeliness of a programs activities.

The outcomes and impact of a programs activities.

How closely a program kept to its budget

How well the program was implemented

Yes, the answer is correct.

Score: 1
Accepted Answers:
The outcomes and impact of a programs activities.

15) A formal inquiry into some issue or aspect of an institutional system is known as: 1 point

Report
 Review

Agreement

Audit

Yes, the answer is correct.

Score: 1
Accepted Answers:
Audit

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