John Michael Y.

Nolasco
Antipolo City
Mobile # 09614703025 (Viber) (WhatsApp)
nolascojohnmichael@gmail.com

Work Experience:

Lead - Senior Technical Recruiter Oct 2022 – Present

 Act as a lead recruiter supporting other recruiters by providing guidance, sharing

best practices, and ensuring alignment with recruitment strategies.
 Mentor and coach junior recruiters on sourcing techniques, candidate
engagement, and effective screening methods.
 Oversee the development and implementation of recruiting workflows to improve
efficiency and candidate experience.
 Collaborate with other recruiters to evaluate and refine job descriptions to attract
top talent.
 Write and post technical job descriptions for specialized roles across multiple
platforms.
 Source potential candidates on niche platforms to tap into hard-to-reach talent
pools.
 Parse specialized skills and qualifications to screen IT resumes effectively and
assess suitability.
 Conduct pre-screening calls to evaluate applicants’ abilities and cultural fit.
 Lead structured interviews, technical assessments, and behavioral interviews to
ensure a thorough evaluation of candidates.
 Craft and send personalized recruiting emails with current job openings to
engage passive candidates.
 Conduct job and task analyses to document job duties and requirements
accurately.
 Stay up-to-date with new technological trends, tools, and platforms to
continuously improve recruitment strategies and techniques.

Ring Central
Senior Technical Recruiter/Employee Engagement Specialist April 2020 – Oct 2022

 Recruiting candidates for assigned segments (IT, Software Engineers, Data

Engineers, Project Manager, ETL Developers)
 Communicating with hiring managers to identify future job openings and the
technical requirements for those jobs.
 Screening applicants for competency with the job requirements.
 Presenting the resumes of the most suitable candidates to the hiring manager.
 Keeping track of all applicants as well as keeping applicants informed on the
application process.

Employee Engagement Specialist

 Created and Manage employee engagement plan and conducts projects to

increase employee involvement and motivation
 Proposes creative ideas to improve center engagement through services,
events and activities.
 Encourages employee participation and attendance at events
 Gathers and actions feedback through post event and periodic surveys
 Serves as point of contact with employees for engagement concerns
Techlink Systems Inc. June 2019 – April
2020
Senior Technical Recruiter

• Develops recruiting strategies that meet anticipated staffing needs

• Reviews job orders and employment applications to match applicants
with job requirements
• Search for job candidates using various sources such as databases, internet
recruiting resources, networking, job fairs, media advertisements, recruiting
firms or employee referrals
• Selects job applicants, confirm their qualifications and refer them to hiring
managers,
 making recommendations when appropriate
• Interviews job applicants as part of the screening process to get information on
their work history, job skills, training and education, and inform them of the
position’s duties and responsibilities, compensation, benefits and working
conditions
• Analyze employment data related to the position and create reports based
on your findings
• Advise management on implementing, organizing and preparing recruiting
programs while providing them with training on interviewing, counseling
techniques, performance appraisals or documentation of performance issues
• Contact applicants to inform them of their application statuses and conduct
background or reference checks on job applicants, particularly those who will be
given job offers

PSG Global Solutions July 2016 – June

2019
Recruitment Team Manager (On - Training)

• Developed a strategy the team will use to reach its goal

• Provided any training that team members need
• Communicated clear instructions to team members
• Listen to team members' feedback
• Monitored team members' participation to ensure the training they are being
provided is being put into use, and also to see if any additional training is
needed
• Managed the flow of day-to-day operations

Senior Recruiter IV
• Sourced resumes of qualified candidates for specific job orders, using job
boards, applicant tracking systems, company web sites, etc.
• Conducted phone interviews to pre-screen candidates, verifying their
qualifications, availability and compensation requirements; documents these
interviews
• Sets up interviews between candidates and hiring managers
• Involved in recruiting passive candidates, through phone calls, emails and general
• relationship-building.
• Made recommendations on additional candidate pools and recruiting
techniques, after evaluating market conditions

Acquire Asia Pacific/Shore Solutions January 2016 – July

2016 Mobile Sales Consultant

• Made outbound customer calls to promote and sell a product or service.

• Recorded outbound call history and customers response in detail.
• Ensured customer follow-up all the time.
• Monitored competitors’ products or services and create selling strategies
for own products or services.
• Handled customer needs and requirements.
• Responded to customer inquiries and resolve.
• Meets sales target.

Results Companies August 2013 - January

2016 Inbound Sales Representative

• Managed high volume of phone calls and provide response to all

maintaining high quality of services and performance standards.
 • Facilitated sales of all services according to company and client requirement.
• Coordinated with customers and avoid any discontinuation from his or her end.
• Assisted customers with all knowledge on products and services and perform
required repairs and prepare bills for same.
• Administer all customer complaints and ensure timely resolution within
required guidelines.
• Supervised all unresolved compliant for sales
• Performed troubleshoot on all customer service issues and schedule all field
service calls as required.
• Managed and process and correspondence with customers.
• Scheduled all customer appointments according to procedures and
documents all customer transactions and prepare required paperwork.
• Prepared all new contracts and handle all incoming calls for same.
• Analyzed all client requirements and assist to prepare all service contracts and
facilitate sales for same.
• Performed all follow up for all outbound calls.
• Ensured optimal level of client satisfaction at all times and process all orders on
phone.

One World Connections Inc. December 2011 - June

2013 International Sales Representative

• Made outbound cold calls to potential customers.

• Provided feedback to client.
• Made necessary adjustment to script.
• Coached less experienced sales rep.

One World Connections Inc. September 2008 – November

2009 International Sales Representative

• Made outbound cold calls to potential customers.

• Provided feedback to client.
• Made necessary adjustment to script.
• Coached less experienced sales rep.
• Sells Online yellow page listing to US businesses, offers them to be
listed in Superpages.com, and 200 more prominent websites in the
US

Air Relay Corporation March 2008 – June

2008 Telephone Sales Representative

• Offers customer to sign up for a credit and a debit card for HSBC on US residential
clients
 Educational Background:

Barrier Reef Institute of TAFE

Certificate III in Information
Technology City Campus,
Townsville, Australia February 2011
– June 2011

Barrier Reef Institute of TAFE

Certificate III in Business
Administration City Campus,
Townsville, Australia
April 2010 – June 2010

Polytechnic University of the Philippines

BS.Chemistry 2002-2008 ( Undergraduate )
Mabini Campus Sta.Mesa, Manila, Philippines

Trainings and

Seminars: Noritake Porcelana Manufacturing Inc.

On-The job training (Laboratory
Assistant) May-September 2006
J.P. Rizal St. Marikina City