SILVER OAK UNIVERSITY

SILVER OAK INSTITUTE OF MANAGEMENT

Masters of Business Administration (Finance)
Course Name: Managing Banks and Financial Institutions
Course Code: 1070427236
Semester: 3

Prerequisite:
1. Understanding banking operations and functions.
2. Basic knowledge of financial regulations and compliance requirements governing banks.
3. Awareness of financial markets and their role in the broader financial system.

Objective:
1. This subject aims to provide general exposure of the financial system pertaining to banking.
2. Understanding the structure and functions of banks and financial institutions in the financial system.
3. Analyzing the regulatory environment and compliance requirements governing banks and financial
institutions.
4. Exploring strategies for effective risk management, including credit risk, market risk, liquidity risk,
and operational risk.

Teaching Scheme:

Teaching Scheme

Contact Hours
L T P Credit

3 0 0 3 3

Content:

Unit Teaching Weightage

Contents
No. Hours %
Introduction to banking - history of banks - meaning of banking -
functions of bank - banker customer relationship - banking systems
1 - unit banking - branch banking - banking sectors - corporate 9 15
banking - retail banking - international banking - rural
banking - role of banks in primary, secondary and tertiary sector
 Structure of Indian banking system - Reserve bank of India -
commercial banks - public sector banks - private sector banks -
2 foreign banks - cooperative banks - state cooperative banks - 9 20
district cooperative banks - primary credit societies - regional rural
banks - development banks
Structure of Financial System – role of Financial System in
Economic Development – Financial Markets and Financial
Instruments – Capital Markets – Money Markets – Primary Market
3 9 25
Operations – Role of SEBI – Secondary Market Operations –
Regulation – Functions of Stock Exchanges – Listing –
Formalities – Financial Services Sector Problems and Reforms.
Financial Services: Concept, Nature and Scope of Financial
Services – Regulatory Frame Work of Financial Services – Growth
of Financial Services in India – Merchant Banking – Meaning-
4 9 20
Types – Responsibilities of Merchant Bankers – Role of Merchant
Bankers in Issue Management – Regulation of Merchant Banking
in India.
Mutual Funds – Concept and Objectives, Functions and Portfolio
Classification, Organization and Management, Guidelines for
5 Mutual Funds, Working of Public and Private Mutual Funds in 9 20
India. Debt Securitization – Concept and Application – De-mat
Services-need and Operations- role of NSDL and CSDL.

Course Outcome:

Sr. No. CO statement Unit No

CO-1 Identify the concept of banking and enumerate its primary functions. 1
Explain the structure of the Indian banking system, including the
CO-2 roles of different entities such as the Reserve Bank of India, 2
commercial banks, cooperative banks, and development banks.
Utilize understanding of financial markets and instruments to analyze
CO-3 the functioning of capital markets, money markets, and 3
primary market operations.
Evaluate the effectiveness of various financial services in
CO-4 4
contributing to economic growth and development in India.
Design strategies for the efficient management and operation of
CO-5 5
mutual funds, considering guidelines and regulatory requirements.

Teaching & Learning Methodology: -

The various methods or tools follows by the faculties to teach the above subject are:
 Interactive Lectures
Reading and other Assignments
Projects
Presentations
Online Resources and Multimedia

Books Recommended: - (minimum 3 books)

1. Elements of Banking and Insurance - By Jyotsna Sethi, Nishwan Bhatia
Gupta P.K
2. “Insurance and Risk Management”, Himalya Publishing House; Mishra
M.N.
3. “Principles and Practices of Insurance”, S. Chand and Co;
Bhole&Mahakud
4. Financial Institutions and Market, TMH, New Delhi Anthony Saunders
and MM Cornett, Fin Markets & Institutions,TMH, New Delhi

Reference Books:
1. K. P. M., Banking Theory Law and Practice by Sundhram, Sultan Chand
2. Banking and financial system - B. Santhanam, Sundharam &Varshney
3. Banking and Insurance - By R.K. Sharma, Shashi K. Gupta, Jagwant Singh
4. Principles of Insurance - By S.K. Jain
5. Arthur C. and C. William Jr., “Risk Management and Insurance,” Tata Mcgraw Hill;
6. Vasanth Desai, Financial Markets & Financial Services, Himalaya, Mumbai

List of Open Source Software/learning website:

1. http://silveroakuni.ac.in/video-lecture
2. https://nptel.ac.in/
3. https://nptel.ac.in/courses/112/105/112105124/
 SILVER OAK UNIVERSITY
SILVER OAK INSTITUTE OF MANAGEMENT
Master of Business Administration
(Human Resource)
Course Name: Manpower Planning, Recruitment and Selection
Course Code: 1070437236
Semester: 3

Prerequisite:
The planner of human resources must be aware of the corporate objectives as manpower planning is an
integral part of corporate planning.

Objective:

1. Describe the strategic importance of staffing.

2. Understand the impact of the external environment on staffing
3. Develop a workforce plan
4. Explain the interdependence of staffing with other HRM functions
5. Evaluate the current issues and methodologies used in recruitment and selection Review and analyze
relevant employment legislation
6. Develop and apply interview techniques
7. Recommend retention strategies
8. Discuss current issues in staffing

Teaching Scheme:

Teaching Scheme

L T P ContactHours Credit
3 0 0 3 3

Content:

Unit Teaching Weightage

Contents
No. Hours %
Strategic Staffing:
- Introduction to Strategic importance of Staffing 9 20
1
- Staffing Environment – Economic & Legal
Human Resource Planning:
- Human Resource Planning process 9 20
2
- Job analysis and design
 -Competency Model - Competency mapping procedures
and steps, methods of data collection for mapping,
developing competency models from raw data
Recruitment Strategy Sources:
- Online recruitment; employee referral
- Recruitment Process – Applicant Screening, outsourcing, 9 20
3 head hunting
- Harnessing technology
Selection Strategy:
- Employee testing – types and methods, use of
9 20
4 psychological test,
- Interviews - process, methods, interviewer training
Methods of Evaluating the Hiring Process:
5 9 20
- Errors in selection, Employer branding and Retention

Course Outcome:

Sr. No. CO statement Unit No

To identify and match organizational needs and individual potential
CO-1 1
for better HRM practices.
CO-2 Rational design of compensation and salary administration 2
Competency to recruit, train, and appraise the performance of
CO-3 employees 3
To understand and develop the techniques required for selection &
CO-2 retention of employees. 4
To explore and understand the issues involved in manpower
CO-5 planning and selection methods in the industry. 5

Teaching & Learning Methodology

The various methods or tools follows by the faculties to teach the above subject are:
1. Assignment
2. Project
3. Presentation

Books Recommended

1. J. M. Phillips and S. M. Gully. Strategic Staffing, Pearson publications

2. Heneman III, G. Herbert and Judge, A. Timothy (2012) Staffing Organizations, New Delhi: McGraw
Hill Education Bhattacharyya,
3. Dipak Kumar (2016). Recruitment and Selection Delhi: Cengage Learning

List of Open Source Software/learning website:

1. http://silveroakuni.ac.in/video-lecture
2. https://nptel.ac.in/
3. https://nptel.ac.in/courses/112/105/112105124/
 SILVER OAK UNIVERSITY
Silver oak Institute of Management
Masters of Business Administration
(Marketing)
Course Name: Integrated Marketing Communication
Course Code: 1070447236
Semester: 3

Prerequisite:
1. Foundational Knowledge in Marketing: A basic understanding of marketing principles is often
essential for IMC. This includes knowledge of marketing concepts such as segmentation, targeting,
positioning, product lifecycle, and branding.

Objective:

1. To familiarize the students with concepts and practices in marketing communications

2. To learn about various communication tools and their effectiveness in contemporary
time
3. Draw a lesson from that knowledge for better integration of various marketing
communications tools. Bring out ideas for effective marketing communications.

Teaching Scheme:

Teaching Scheme

Contact Hours
L T P Credit

3 0 0 3 3

Content:

Unit Teaching Weightage

Contents
No. Hours %
UNIT 1: Introduction to IMC /Consumer Behavior

An Introduction to Integrated Marketing Communication (IMC):

Meaning and Role of IMC in Marketing process, Introduction to
IMC tools, IMC as an integral part of marketing, structure of
Advertising and Promotions perspectives on consumer behavior.

1 9 30
Strategic Planning in IMC
• Setting marketing objectives
• Understanding target audience and segmentation
• Developing integrated marketing communication plans
• Budgeting and resource allocation
Case study-based IMC plan of popular companies/businesses
globally
 Understanding the communication process: Source, Message,
Channel factors, Communication response hierarchy – AIDA
model, Hierarchy of effect model, Innovation Adoption mode,
Information Processing Model, The Standard learning Hierarchy,
2 9 15
Attribution Hierarchy, and low involvement hierarch. Consumer
Involvement –

The Elaboration Likelihood (ELM) Model, the Foote, Cone and

Belding (FCB) Model and the Kim-Lord model
Communication budget and objectives Setting promotional
objectives, Sales versus communication objectives, DAGMAR
approach for setting ad objectives.
3 9 15
Budgeting: approaches to budgeting: top-down and bottom-up;
marginal analysis and sales response curves
4 Developing the IMC program Developing the IMC program. 9 20
 Creative strategies – Planning, development, implementation and
evaluation; Media planning and strategy, introduction to social
media networking: growing importance and consequences
Ethical issues in advertising. Social/Environmental advertising.
Definition of Public Relations, Publicity and Corporate
Advertising; Difference between public relations and advertising,
Functions of Public Relations; Creating positive image building
5 activities; Preventing or reducing image damage; Sponsorship and 9 20
Event marketing; Role of internet in Public Relations, Publicity,
Advantages and Disadvantages of Publicity. Usage of AI in
advertising.

Course Outcome:

Sr. No. CO statement Unit No

After completing the unit, the students would be: able to craft an
CO-1 oral and written integrated marketing communications plan 1
(capstone), based on primary and secondary research;
Describe the IMC mix and the IMC planning process and
CO-2 2
communication models.
Students will be able to build a sound capital budget with financial
CO-3 3
objectives and a measurable financial assessment.
Students will be able to construct IMC creative strategies and tactics,
CO-4 including digital & social media executions, advertising, 4
promotions, and public relations initiatives.
Students will be able to understand ethical issues of advertising, PR
CO-5 and damage control undertaken by famous brands globally, usage of 5
AI in advertising.

Teaching & Learning Methodology: -

The various methods or tools follows by the faculties to teach the above subject are:
Presentations using multimedia.
Audio/visual.
Case study-based learning for real life lessons from marketing.
Active learning techniques.
List of Tutorials/Experiments:
The students will have to solve at least five examples and related theory from each topic as an
assignment/tutorial.
1. Prepare an IMC plan for a company/brand of your choice.
2. Group presentation on Advertising budgeting methods.
3. Solve a case study on ethical issues of advertising as provided by the faculty.
4. Group presentation on Fortune 500 brands and how they became most valuable.

Books Recommended: - (minimum 3 books)

1. George Belch, Michael Belch, and KeyoorPurani latest edition. Advertising & Promotion – an
Integrated Marketing Communications Perspective, TMH Publishing company Ltd
2. Kruti Shah & Alan D Souza,Advertising and Promotions: An IMC Perspective, latest edition by
TMH Publishing company Ltd

Reference Books:

1. Kenneth Clown&Donald Bach, Integrated Marketing Communications

2. Belch & Belch , Advertising and Promotions , Tata McGraw Hill
3. Rajeev Batra, John G.Myers& David A Aaker, Advertising Management, PHI
4. Otto Kleepner’s,Advertising Procedure– PHI
5. Contemporary Advertising, Irwin/McGraw –Hill
6. Duncon, Integrated Marketing Communications, TMH
7. S.A.Chunawalla&K.C.Sethia,Foundations of Advertising Theory & Practice, Himalaya Publishing

List of Open-Source Software/learning website:

1. http://silveroakuni.ac.in/video-lecture
2. https://nptel.ac.in/
 SILVER OAK UNIVERSITY
SILVER OAK INSTITUTE OF MANAGEMENT
Masters of Business Administration
(OPERATIONS & LOGISTIC SUPPLY CHAIN MANAGEMENT)
Course Name: Advanced Operations Management
Course Code: 1070457236
Semester: 3

Prerequisite:
1. Ensure students have a comprehensive understanding of basic concepts, including process
analysis, supply chain management, inventory management, quality control, and capacity
planning.
2. Understanding the principles of management and organizational behavior is crucial for
effective operations management. Topics may include leadership, motivation, team dynamics,
and organizational culture.

Objective:

1. The objective of this course is to introduce the principles of managing operations in Global
environment, planning and strategic use of resources.
2. Develop leadership abilities by understanding the role of operations managers in driving
organizational change, fostering innovation, and leading continuous improvement initiatives.
3. Utilize sophisticated analytical tools and techniques, including mathematical modelling,
simulation, and optimization methods, to analyze complex operational problems and make
data- driven decisions.

Teaching Scheme:

Teaching Scheme

L T P Contact Hours Credit

3 0 0 3 3
Content:

Teaching % Weightage
Unit Topics
Hours
Introduction to Management Introduction to the field, Historical
milestones and development in OM, Factors affecting Operations
Management today, Om in Organizational Chart, Operations as
1 9 20
services, Decision making in POM, Operation Strategies in a Global
economy, Operations Strategy, Forming Operations Strategy, The
Corporate Strategy Design Process
Demand Forecasting Nature and use of forecasting, Sources of data,
Demand patterns, Forecasting Models-Simple Moving Average
Method, Weighted Moving Average Method, Double Moving Average
2 9 20
Method, Semi-Average Method, Delphi method, Forecasting in small
business and start-up ventures, Forecast
Accuracy, case studies
Process Design Process planning, Process Selection Decisions, Steps in
Process Planning, Process Research, Pilot Development, Capacity
3 Consideration, Major factors affecting Process Design Decisions, 9 20
Types of Process Designs – Product Focused, Process
Focused, Process Analysis, Technology decisions
Product Design Product Design, IDEO Product development, The
Product Design Process, Economic Analysis of Product Development
Projects, Designing for customers, Quality function deployment, Value
4 9 20
Analysis, Standardization, Designing products for manufacturing and
assembly, Design for Manufacturing and
Assembly (DFMA)
Facility, Capacity, Location and Layout 6 Hours Basic Layouts,
Designing Process Layouts, Designing Product Layouts, Shared
Spaces, Line Balancing, Factors influencing plant location, Break- even
5 Analysis, Single facility location problem, Multi-facility Location 9 20
Problem, Model for Warehouse Location Problem, Classification of
Layout, Layout design procedures, Materials
Handling system
Course Outcome:

Sr. No. CO statement Unit No

Learn the Meaning and Significance of Operations Management, Operations as
CO-1 1
services, Operations Strategy
Learn Basic Concepts and Theories of Demand Forecasting, various
CO-2 2
Forecasting Models
CO-3 Analyze various Process Design 3
Learn Different systems of Product Design, Design for Manufacturing and
CO-4 4
Assembly
CO-5 Learn Different methods of Facility, Capacity, Location and Layout 5

Teaching & Learning Methodology: -

The various methods or tools follows by the faculties to teach the above subject are:
1. Lectures
2. Case studies for the same.

List of Tutorials/Experiments:
N/A

Books Recommended: - (minimum 3 books)

1. Production Operations Management by Stevenson, William J. . Boston, MA: Irwin/McGraw-
Hill, 2005.
2. Production and Operations Management by R. Panneerselvam, Publisher: PHI Learning Pvt.
Ltd., Delhi (2015).
3. Production and Operation Management by Kanishka Bedi Oxford University press
4. Production and Operation Management by S. A. Chunawala, Dr. Patel Himalaya Publications
5. Production and Operations Management by K. Aswathappa and K. Shridhara Bhat Himalaya
Publications

List of Open Source Software/learning website:

1. http://silveroakuni.ac.in/video-lecture
2. https://nptel.ac.in/
3. https://nptel.ac.in/courses/112/105/112105124/
 SILVEROAKUNIVERSITY
Silver Oak Institute of Management
Masters of Business Administration
(International Business Management)
Course Name: International Human Resource Management
Course Code: 1070467236
Semester: 3

Prerequisite: A clear understanding of the organization's mission, vision, values, and strategic objectives is
essential for IHRM strategies and practices with the overall goals of the organization.

Objective:

1. Introduce the students to international human resource management function and its roles and
responsibilities.
2. Familiarize the students about the working of different systems within company and selection,
performance management, compensation management, employee relations management.

Teaching Scheme:

Teaching Scheme

Contac t Hours
L T P Credit

3 0 0 3 3

Contents:

Unit Teaching Weightage

Contents
Hours %
Introduction:
What is International Human Resource Management?
Difference Between Domestic and International Manager
1 Issues in HRM International Business Strategies and The 9 20
Competency Required for International Managers.

Legal and ethical considerations in international HRM

Managing People in International Firms
Understanding Culture
Culture: Its Coverage and Determinants
Cross-cultural Theory
 Cultural diversity and cross-cultural management: Cross-
cultural Differences in the Workplace, Cultural Sensitivity, Types of Cross-
2 cultural Training Cross cultural Communication Process and 9 20
Negotiations: Planning and Preparation Parameter, Types and
Strategies of Organizational Culture
3 International Business and IHRM: International Business 9 20
Approaches Globalization Approaches, Globalization and its
impact on HRM, Globalization and the Strategy, Competency
Required for International Managers

4 Global talent management and recruitment strategies: 9 20

International Labour Market, Sources, Recruitment and Selection,
Training International staffing approaches (ethnocentric,
polycentric, geocentric) Multinational Performance Management:
Challenges:
Areas to be Appraised
System of Performance Appraisal
Problems of Performance Appraisal
How to Make Performance Appraisal Effective?

5 Complexities benefits in International Compensation 9 20

Management:
Objectives of International Compensation Management
Factors that Affect International Compensation
Components/Structure of International Compensation Package
Approaches to International Compensation Management
Expatriation and Repatriation Process
Managing virtual teams and global collaboration
International HRM in mergers and acquisitions
Emerging trends in international HRM
Case St
Course Outcome:

Sr. CO statement Unit No

No.
CO-1 Understanding the concept of IHRM. 1

CO-2 Understanding culture and diversity in organization. 2

Understanding international dealings of human resources.
CO-3 3

Recognizing role of global talent management

CO-4 4

Understanding the benefits given to employees

CO-5 5
Teaching & Learning Methodology: -

1. Lectures
2. Case studies
3. Videos
Books Recommended:
1. International Human Resource Management – Text and Cases P. L. Rao, Excel Books (Latest Edition)
2. International Human Resource Management|3rd Edition Paperback – 1 July 2020 by K Aswathappa ,
Sadhna Dash.

List of Open-Source Software/learning website:

http://silveroakuni.ac.in/video-lecture
https://nptel.ac.in/
 SILVER OAK UNIVERSITY
SILVER OAK INSTITUTE OF MANAGEMENT
Masters of Business Administration (IT)
Course Name: Data Mining and Business Decision
Course Code: 1070477236
Semester: 3

Prerequisite: Basic knowledge of computer is required.

Course Objectives:
1. Gain a comprehensive understanding of data mining processes, methodologies, and
techniques.
2. Learn the theoretical foundations and practical applications of data mining in business
contexts.

Teaching Scheme:

Teaching Scheme
L T P Contact Hours Credit
3 0 0 3 3

Contents:

Teaching
Unit Topics % Weightage
Hours
Introduction to data mining (DM):
DM Functionalities, Classification of DM
Systems, Issues in DM.
What is Data warehousing (DW)?
Multidimensional data model: Data cubes,
1 Stars, snowflakes and fact constellations 9 20%
Defining schemas, concept hierarchies,
OLAP
Data Mining Techniques:
2 Statistical Perspective on data mining – 9 20%
Similarity Measures Decision Trees –
Neural Networks – Genetic Algorithms.
 Data Warehouse Implementation:

3 Efficient computation of Data, cubes

Indexing OLAP
Data and efficient processing of OLAP
queries
9 20%
Back-end tools and utilities.

Data Preprocessing:

4 Why to preprocess data? Data cleaning:

Missing Values, Noisy Data, Data
Integration and transformation, Data
Reduction: Data cube aggregation,
Dimensionality reduction. Data
Compression, Numerosity Reduction 9 20%
Discretization and Concept Hierarchy
Generation.
Data Mining Primitives, Languages and
System Architectures:
5
Task relevant data, Kind of Knowledge to
be mined, DM Query languages: Syntax,
Designing GUI, Architectures of DM
Systems Concept of Cluster Analysis.
Application and trends in Data mining Data 9 20%
Mining for Financial data analysis, Data
Mining for retail industry, Data mining for
telecommunication industry

Course Outcomes:

Sr.
CO Statement Unit
No.
CO-1 Understanding the basics of data mining. 1
CO-2 Understanding the techniques of data mining 2
CO-3 Able to implement data warehouse concepts 3
CO-4 Learning to preprocess data 4
CO-5 Understanding data mining used in different industries1 5

Teaching & Learning Methodology:

The various method or tool follows by the faculties to teach the above subject is:
1. Lectures
2. Case studies
3. Videos

Books Recommended:

1. Business Intelligence: Data Mining and Optimization for Decision Making (WSE) Paperback – 5 July
1905 by VERCELLIS C. (Author)
List of Open-Source Software/learning website:

1. http://silveroakuni.ac.in/video-lecture
2. https://nptel.ac.in/
 SILVER OAK UNIVERSITY
SILVER OAK INSTITUTE OF MANAGEMENT
Masters of Business Administration
(HEALTH CARE & HOSPITAL MANAGEMENT)
Course Name: Hospital Planning and Management
Course Code: 1070487236
Semester: 3

Prerequisite: NA

Course Objectives:
1. The student should be able to acquire an idea about hospital and its role in health care
delivery system, review the history of hospitals, role of political and economic factors in
the growth of hospitals and classification of hospitals.
2. The student should be able to outline the peculiarities of health care institutions, factors
influencing hospital care and role of hospital administration in providing of good patient care
including special problems of administration of a teaching hospital, voluntary hospital, district
hospital, PHC, nursinghome, etc.
3. The student should acquire training in maintenance of the buildings and organize hospital
engineeringservices.
4. The student should acquire knowledge of major types of hospital hazards, hazards of
biomedicalwaste and its proper disposal.
5. The student should acquire knowledge of types of disasters in the community, and be able to set
forthpolicies and procedures for disaster preparedness and be able to execute disaster management
plan fora hospital.

Teaching Scheme:

Teaching Scheme
Contact Hours
L T P Credit

3 3 3

Content:

Unit Teaching % Weightage

Topics
Hours
● Paradigm shift in orientation of healthcare sector: From
philanthropic to profit making objective.
1 ● Evolution of healthcare sector: Globally and in India - 9 20
Guiding Principle in
● Planning, Hospital Facilities and Services, Regional
Planning and Factors to be emphasized
 ● Project management in hospitals: Steps in Hospital
● Planning; Planning Team and stages of project,
Estimation, Architect Brief and Master Plan, Selection of
site and decision on land, space and utilities.
● Objective, Function, Location, Design and Layout, Policy
and Procedures Organization, Staffing, Equipment and
Facilities, Key Result Area and Performance/ Quality
Indicators, Daily planning and Scheduling of work
2 ● Managing Time: Waiting Time and Total time specialty, 9 20
Sub- speciality and Super Speciality Clinics, Diagnosis,
Physiotherapy and Occupational Therapy
● Emerging Concept: Day Care, Reservation, Appointment
by Phone, Medico-social Works/ Patient counseling, Other
facilities: Pharmacy, Gifts Shops, Prayer/Meditation Room.
● Objective, Function, Location, Design and Layout, Policy
and Procedures, Organization, Staffing, Equipment and
Facilities, Key result Areas and Performance/ Quality
3 Indicator 9 20
● Disaster management: Principle and Classification, Life
Saving Drugs, Ambulance and Paramedic Services,
Medico- legal Procedures, Forms and Registers to be
maintained, Communication System.
● Objectives, Function, Location, Design and Layout Policy
and Procedures Organization, Staffing, Equipment and
4 facilities, Key Result Areas and Performance/ Quality 9 20
Indicators, Admission, Transfer
● Billing and Discharge Procedures, managing Deaths,
Intensive Care Units. Objective, Types of ICUs.
● Objectives, Function, Location, Design and Layout Policy
and Procedures Organization, Staffing, Equipment and
facilities, Key Result Areas ,Daily planning and
Scheduling.
5 9 20
● Determinants of number of Operating Rooms, Zoning and
Aseptic/ Sterile Clinical Protocols
● Sub-stores, CSSD, Immediate Postoperative Rooms safety
Issues.

Course Outcome:

Sr. No. CO statement Unit No

Demonstrate an understanding of clinical services in hospitals by
CO-1 1
terms of planning.
Ability to apply the skills of planning is location, design and layout of 2
CO-2
clinical services room staff/ customer point of view.
CO-3 Explore the skill to optimally utilize the available resources (staff, space, 3
equipment, facilities, supplies, etc)
 Analyzing the need and importance of equipment and physical
CO-4 4
Facilities.
Explore and identify the skill of developing policy and procedures
CO-5 5
for clinical services.

Teaching & Learning Methodology: -

The various methods or tools follows by the faculties to teach the above subject are:
1. Presentation
2. Assignments
3. Case study
4. Audio Visuals

List of Tutorials/Experiments:
The students will have to solve at least five examples and related theory from each topic as an assignment/tutorial.
1. Students will be given presentation on different topics of the syllabus which they have to present
inthe class
2. Students have to do assignment on case study provided to them.
3. Students have to write answers of the questions of unit 1,2,3,4 & 5 provided to them.
4. Students have to prepare a project work on given topic in word document.

Books Recommended: - (minimum 3 books)

1. C.M. Francis and et al, Hospital Administration (Jaypee Brothers Medical Publishers Pvt. Ltd,
NewDelhi) 2004
2. NHS, Guide to Good Practices in Hospital Administration (Department of Health and Social
Security:National Health Services, London), 2005

E-Book &Online Resources:

1. http://www.nabh.co/images/PDF/Sops/POLICIES-AND-PROCEDURES-NO-
CARE- OF-PATIENTS.pdf
2. Healthcare Management, Marcia Horowitz
3. http://www.edx.org/course/ph556x-practicl-improvement-science-in-health-
care-a- roadmap-for-getting-results
4. http://www.tn.gov/content/dam/tn/health/documents/comprehensive-care- planning.pdf

List of Open Source Software/learning website:

1. http://silveroakuni.ac.in/video-lecture
2. https://nptel.ac.in/
3. https://nptel.ac.in/courses/112/105/112105124/