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Branch 1 User Guide

Oracle FLEXCUBE Universal Banking

Release 14.4.0.0.0

Part No. F20443-01

May 2020
Branch 1 User Guide

Oracle Financial Services Software Limited

Oracle Park
Off Western Express Highway
Gurgaon (East)
Mumbai, Maharashtra 400 063
India
Worldwide Inquiries:
Phone: +91 22 6718 3000
Fax: +91 22 6718 3001
https://www.oracle.com/industries/financial-services/index.html
Copyright © 2007, 2020, Oracle and/or its affiliates. All rights reserved.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be
trademarks of their respective owners.
U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated
software, any programs installed on the hardware, and/or documentation, delivered to U.S. Government
end users are “commercial computer software” pursuant to the applicable Federal Acquisition Regulation
and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and
adaptation of the programs, including any operating system, integrated software, any programs installed
on the hardware, and/or documentation, shall be subject to license terms and license restrictions
applicable to the programs. No other rights are granted to the U.S. Government.
This software or hardware is developed for general use in a variety of information management
applications. It is not developed or intended for use in any inherently dangerous applications, including
applications that may create a risk of personal injury. If you use this software or hardware in dangerous
applications, then you shall be responsible to take all appropriate failsafe, backup, redundancy, and other
measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any
damages caused by use of this software or hardware in dangerous applications.
This software and related documentation are provided under a license agreement containing restrictions
on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in
your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast,
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means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for
interoperability, is prohibited. The information contained herein is subject to change without notice and is
not warranted to be error-free. If you find any errors, please report them to us in writing.
This software or hardware and documentation may provide access to or information on content, products
and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly
disclaim all warranties of any kind with respect to third-party content, products, and services. Oracle
Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your
access to or use of third-party content, products, or services.
Contents
1 Preface ..................................................................................................................... 1
1.1 Introduction.................................................................................................................................... 1
1.2 Audience ....................................................................................................................................... 1
1.3 Document Accessibility ................................................................................................................. 1
1.4 List of Chapters ............................................................................................................................. 1
1.5 Related Documents ....................................................................................................................... 1
1.6 Symbols......................................................................................................................................... 2
1.7 Shortcut Keys ................................................................................................................................ 2
2 Overview of Servicing ............................................................................................ 3
2.1 Introduction.................................................................................................................................... 3
2.2 Pre-Requisites ............................................................................................................................... 3
2.3 Servicing........................................................................................................................................ 4
2.3.1 Branch Teller Application ...................................................................................................... 5
2.3.2 Application Layout ................................................................................................................. 6
2.3.3 Salient Features of Servicing .............................................................................................. 12
2.4 Branch Operations ...................................................................................................................... 14
2.4.1 Open Branch Batch ............................................................................................................. 14
2.4.2 Open Vault Batch ................................................................................................................ 15
2.4.3 Open Teller Batch ............................................................................................................... 17
2.4.4 Current Open Tills ............................................................................................................... 19
2.4.5 Branch Breaching Limits ..................................................................................................... 21
2.4.6 Till Vault Position ................................................................................................................. 24
2.4.7 Teller Totals Position ........................................................................................................... 26
2.4.8 Close Teller Batch ............................................................................................................... 28
2.4.9 Close Vault Batch ................................................................................................................ 30
2.4.10 Close Branch Batch ............................................................................................................ 31
2.4.11 Book Shortage..................................................................................................................... 32
2.4.12 Book Overage ..................................................................................................................... 36
2.5 Till-Vault Operations .................................................................................................................... 38
2.5.1 Buy Cash from Currency Chest .......................................................................................... 38
2.5.2 Sell Cash to Currency Chest ............................................................................................... 40
2.5.3 Buy Cash from Vault ........................................................................................................... 42
2.5.4 Sell Cash to Vault ................................................................................................................ 44
2.5.5 Buy Cash from Till ............................................................................................................... 46
2.5.6 Sell Cash to Till ................................................................................................................... 47
2.5.7 Denomination Exchange ..................................................................................................... 49
2.5.8 Interbranch Transactions .................................................................................................... 51
2.6 Customer Transactions ............................................................................................................... 60
2.6.1 Cash Deposit ....................................................................................................................... 60
2.6.2 Cash Withdrawal ................................................................................................................. 64
2.6.3 Cheque Withdrawal ............................................................................................................. 67
2.6.4 Foreign Exchange (FX) Sale Against Account .................................................................... 70
2.6.5 FX Sale Against Walk-in ..................................................................................................... 74
2.6.6 FX Purchase Against Account ............................................................................................ 77
2.6.7 FX Purchase Against Walk-in ............................................................................................. 81
2.6.8 Close Out Withdrawal by Account....................................................................................... 84
2.6.9 Close Out Withdrawal by Cash ........................................................................................... 86
2.7 Miscellaneous Transactions ........................................................................................................ 89
2.7.1 Miscellaneous Customer Debit ........................................................................................... 89
2.7.2 Miscellaneous Customer Credit .......................................................................................... 92
2.7.3 Miscellaneous GL Debit ...................................................................................................... 95
2.7.4 Miscellaneous GL Credit ..................................................................................................... 98
2.7.5 Miscellaneous GL Transfer ............................................................................................... 100
2.8 Transfers ................................................................................................................................... 103
2.8.1 Account Transfer ............................................................................................................... 103
2.8.2 In-House Cheque Deposit ................................................................................................. 106
2.8.3 Domestic Transfer Against Account .................................................................................. 109
2.8.4 Domestic Transfer Against Walk-in ................................................................................... 114
2.8.5 International Transfer Against Account ............................................................................. 116
2.8.6 International Transfer Against Walk-in .............................................................................. 121
2.9 Clearing ..................................................................................................................................... 123
2.9.1 Cheque Deposit................................................................................................................. 123
2.10 Remittances .............................................................................................................................. 126
2.10.1 Bankers Cheque................................................................................................................ 127
2.10.2 Demand Drafts .................................................................................................................. 152
2.11 Term Deposit Transactions ....................................................................................................... 175
2.11.1 Term Deposit Account Opening ........................................................................................ 176
2.11.2 Term Deposit Redemption Against Cash .......................................................................... 182
2.11.3 Term Deposit Redemption Against Account ..................................................................... 186
2.11.4 Term Deposit Top-up against Account.............................................................................. 190
2.11.5 Term Deposit Top-up against Cash .................................................................................. 194
2.12 Electronic Journal ...................................................................................................................... 197
2.12.1 Electronic Journal Transaction Log ................................................................................... 197
2.12.2 Electronic Journal Approval Log ....................................................................................... 200
2.13 Customer Service ...................................................................................................................... 202
2.13.1 Cheque Status Inquiry ....................................................................................................... 203
2.13.2 Stop Cheque Request ....................................................................................................... 204
2.13.3 Cheque Book Request ...................................................................................................... 206
2.13.4 Passbook Issue ................................................................................................................. 209
2.13.5 Passbook Update .............................................................................................................. 211
2.13.6 Passbook Status Change .................................................................................................. 213
2.13.7 Account Balance Inquiry ................................................................................................... 215
2.13.8 Account Statement Request ............................................................................................. 221
2.13.9 Customer Address Update ................................................................................................ 223
2.13.10 Account Address Update .................................................................................................. 225
2.13.11 Customer Contact Details Update..................................................................................... 228
2.14 Branch Dashboard .................................................................................................................... 230
2.14.1 Cash In Hand .................................................................................................................... 231
2.14.2 Till Cash Position............................................................................................................... 232
2.14.3 Inventory in Hand .............................................................................................................. 232
2.14.4 My Transaction Status ...................................................................................................... 233
2.14.5 Customer Search .............................................................................................................. 233
2.14.6 Frequent Customer Operations ......................................................................................... 233
2.14.7 Frequent Branch Operations ............................................................................................. 233
2.14.8 Customer Service Request ............................................................................................... 234
2.14.9 Notifications ....................................................................................................................... 235
2.14.10 Alerts ................................................................................................................................. 235
2.14.11 Frequent Links................................................................................................................... 236
2.15 Branch Maintenance ................................................................................................................. 236
2.15.1 Teller Branch Parameters ................................................................................................. 237
2.15.2 Branch Role Limits ............................................................................................................ 239
2.15.3 Branch User Preferences .................................................................................................. 240
2.15.4 Denominations Maintenance............................................................................................. 242
2.15.5 Function Code Definition ................................................................................................... 245
2.15.6 Function Code Preferences .............................................................................................. 252
2.15.7 Default Authorizer Maintenance ........................................................................................ 255
2.15.8 Charge Maintenance ......................................................................................................... 257
2.15.9 Accounting and Settlements ............................................................................................. 262
2.15.10 Instrument Number Maintenance ...................................................................................... 264
2.15.11 Inter Branch Transit Account Maintenance ....................................................................... 266
2.15.12 Customer Limits Maintenance........................................................................................... 267
3 List Of Glossary .................................................................................................. 270
Branch 1

1 Preface

1.1 Introduction
This User Guide helps you to familiarize you with the Servicing module of Oracle FLEXCUBE. It gives
an overview of the module and explains all the maintenances required for its smooth functioning. It also
takes you through the different types of transactions that can be handled through this module.

1.2 Audience
This guide is intended for the Branch Tellers, Vault Operators, and Branch Supervisors to provide quick
and efficient service to customers and prospects of your bank.

1.3 Document Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program
website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

1.4 List of Chapters

This manual is organized into the following chapters:

Chapter Description

Overview of Servicing Provides a snapshot of the features of the entire module.

List Of Glossary Provides a list of menus arranged in alphabetical order.

1.5 Related Documents

1. The Branch 2 User Guide

Copyright @ 2007, 2020 1

1.6 Symbols
The following symbols are used in this guide:

Symbol Function

→ Represents Results

+ Represents the option for creating a new Branch

Maintenance screen

1.7 Shortcut Keys

The following shortcut keys can be used only for the screens which has the icons specified in the
Function:

Shortcut Key Function

Tab Used to shift focus from one input field to other.

NOTE: The last field of the last accordion will shift focus
to Submit/Cancel button.

Alt + S Used to select Submit icon.

Alt + C Used to select Cancel icon.

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2 Overview of Servicing

2.1 Introduction
Oracle Banking FLEXCUBE UI Refresh - Branch is a retail banking application that gives a 360-degree
view of the customer and financial transactions to the Teller of the bank. This enables you as the Teller,
to provide better customer-focused services as well as cross-sell and up-sell the other products and
services of the bank.

A typical transaction under branch is classified into the following stages:

1. Teller capturing the transaction request and transaction enrichment

2. Authorization by the Supervisor

3. Teller Resubmission – applicable for certain transactions

2.2 Pre-Requisites
Follow the steps, to navigate to the Home screen (Branch Dashboard):

1. Specify User Id and Password, and login to FCUBS Home screen.

→ The FCUBS Home screen displays.

2. Click Next Generation UI menu to launch the maintenance screen CSDNGUIM.

NOTE: Ensure that user has roles for the screen.

3. Update the Next Generation UI Product URL in the maintenance screen CSDNGUIM.

NOTE: For example, RETAILOPS can be used as the Function id, with the description as Retail
Operations. It is released as Static Data and ensure the user roles has been maintained for
the same in FCUBS.

4. Once the roles are maintained in FCUBS, click Next Generation UI on the tool bar.

→ Next Gen UI Dashboard displays with the list of products.

5. Click Retail Operations.

→ The Next Generation – Home screen displays.

NOTE: Ensure the same user id is maintained in FCUBS and the Next Generation UI, and it has
necessary roles. For example, if the user id is JOHN, the same needs to be present in
FCUBS SMS system and Next Generation UI SMS system.

Copyright @ 2007, 2020 3

6. Do the following Next Generation UI changes:

SECURITY_CONFIG table in PLATO_SECURITY schema must have the following entries:

INTEGRATION_ENABLED {id} true

INTEGRATION_CALLBACK_URL {id}
https://10.00.00.00:1010/FCJNeoWeb/ValidationService/FCNonceValidation/validate

NOTE: Update the IP and port number of FCUBS server.

→ The Home screen (Branch Dashboard) displays.

2.3 Servicing
This section describes the overview, general layout, and features of the Servicing module. It contains
the following sub-sections:

• 2.3.1 Branch Teller Application

• 2.3.2 Application Layout

• 2.3.3 Salient Features of Servicing

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2.3.1 Branch Teller Application

The Servicing module gives an overview of Branch Teller Application that are grouped into the
several menus. For more information on menus, refer to Menu Item – Field Description table.

Menu Item – Field Description table

Field Description

Branch Operations Branch Manager, Vault Teller, or Teller can use to cover the
internal activities done at the branch where the Customer is
not involved. This facilitates branch, vault, Till opening, or
closing for the day and monitoring the transactions done
during the day and Cash Balancing.

Till-Vault Operations Vault Teller or Teller can use to monitor the cash and currency
boxes for the day and to perform cash transfers from or to the
Vault or Till as and when required.

Customer Transactions Teller can use to perform financial transactions for Customer
accounts, which includes, Cash Deposits, Cash Withdrawals,
Cheque Withdrawal, Forex Transactions, and Account
Closure.

Miscellaneous Teller can use to perform General Ledger transactions such

Transactions as miscellaneous debit and credit transactions against a
Customer’s CASA account and GL account.

Transfers Teller can use to perform inter-bank transfer, intra-bank

transfer, and cross border transactions.

Clearing Teller can use to capture the cheque deposit transactions.

Remittances Teller can use to issue remittances such as demand drafts

and bankers cheques and perform payment or cancellation of
the issued remittances.

Copyright @ 2007, 2020 5

Field Description

Term Deposits Teller can use to initiate Term Deposit account opening and
perform redemption, top up on the existing term deposit
accounts.

Electronic Journal Log Teller or Supervisor can use to view the status of transactions
performed by them. Also, it allows to resubmit or reject an
incomplete transaction, or to reverse a completed transaction.

Customer Service Teller or Operations Executive can use to maintain customer

accounts and ancillary services, and to enquire about
customer account balance.

Branch Dashboard Teller can use the Branch Dashboard to view the cash
position, transaction status, alerts, to access the frequently
used transaction screens, and to view the alerts and
notifications.

Branch Maintenance Covers a set of definitions maintained to perform the branch

based operations, transactions, and services.

Customer/Account Search Used to query for a specific Customer ID or Customer Account

Number.

You can select an operation using any of the following methods:

• From Home screen navigate to left menu and then click the necessary operation.

• Click Frequent Operations widget placed at the right side of the transaction area.

2.3.2 Application Layout

The general layout of Servicing Application consists of Main Menu, Customer Search, Transaction
Area including Customer Summary and additional widgets available to display the Current Till
Position and frequently used transaction icons.

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2.3.2.1 Main Menu

The Teller Main Menu groups several main areas. In addition, the Menu Item Search can be
used to search and select a specific screen from any of the main menu items. The main menus
are listed below:

• Branch Operations

• Till-Vault Operations

• Customer Transactions

• Miscellaneous Transactions

• Transfers

• Clearing

• Remittances

• Term Deposit Transactions

• Electronic Journal

• Customer Services

• Branch Dashboard

• Branch Maintenance

Copyright @ 2007, 2020 7

The main menus are further categorized into specific functions that are represented by menu
items in the left navigation bar.

Figure 1: Main Menu - Teller

Copyright @ 2007, 2020 8

2.3.2.2 Customer Search

The Customer Search is located in the Branch Dashboard and Teller Transaction screens. It
is used to query and find a specific customer account with any of the following information:

• Customer ID

• Customer Name

• Account Number

Figure 2: Customer Search Widget

1. To process the Customer Search screen, click LOV.

→ The Customer Search screen displays.

Figure 3: Customer Search Screen

The Teller can query the details using Customer ID or Customer Name or Account Number.
For more information on fields, refer to table Field Description: Customer Search Screen.

Field Description: Customer Search Screen

Field Description

Customer ID Specify the customer ID which the details needs to be

queried.

Customer Name Specify the name of the customer for which the details
needs to be queried.

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Field Description

Account Number Specify the account number for which the details needs
to be queried.

Search Click Search to get the results for the specified

Customer ID, Customer Name, or Account Number.

Reset Click Reset to clear the search results.

Customer Results Displays the customer search results.

Customer ID Displays the customer ID.

Customer Name Displays the customer name.

Account Details Displays the account search results.

Account Number Display the account number.

Account Name Display the description of the account.

Account Currency Display the currency of the account.

Copyright @ 2007, 2020 10

2.3.2.3 Transaction Area

The Transaction Area consists of Transaction Panel and Customer Summary within the Teller
Transaction screens. The Transaction Panel is specific to each transaction screen. The
Customer Summary consist of the following details:

• Customer Information Widget – contains customer image, signature, identification details,

account balance, address, and contact details that are validated during transaction
submission.

• Alerts – contains notifications specific to the customer.

Figure 4: Transaction Area

2.3.2.4 Additional Widgets

The additional widgets are located at the right side of the Transaction Area in the Teller
Transaction screens. The additional widgets include the following:

• Current Till Position – displays the cash position of the logged in Teller Id in branch
currency.

• Frequent Customer Operations – includes some frequently used transaction icons placed
to the right side of the Transaction area.

Copyright @ 2007, 2020 11

Figure 5: Additional Widgets

2.3.3 Salient Features of Servicing

2.3.3.1 Generating Teller Sequence Number

The system generates a unique Teller Sequence Number and displays an information message
Teller Sequence Number nnn indicating the generated number after submission of each teller
transaction. The generated sequence number is also displayed at the following levels:

• Completion

• Authorization Submission

• Re-submission

• Reversal

• Rejection

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2.3.3.2 Generation of Advices for Teller Transactions

The system generates the transaction advice if it is enabled in the definition of function code.
The advice includes the currency and amount values involved in the transaction.

2.3.3.3 Transaction Reversal

A transaction can be manually reversed only when it is authorized and completed from the
Electronic Journal Transaction Log.

When you reverse a transaction, the data remains in the system with the status Reversed and
the accounting entries are reversed (negative amounts are posted into the accounts). Also, this
will update the Till Balance for the currencies (for cash transactions), wherever applicable.

You can select the transaction to be reversed from the transaction screen. If the reversal is
applicable for the function code, Reversal icon will be enabled. When you click this icon, the
reversal request will be initiated.

If cash transactions are reversed, the system validates the following:

• the Till used for the reversal is the same as that used in the original transaction

• the denominations are input (If the transaction is reversed the same day of its input, the
denominations of the transaction is altered.)

• a batch is open

2.3.3.4 Transaction Rejection

You can manually reject the authorized customer transactions from the Teller Electronic
Journal Transaction Log.

NOTE: When you reject a transaction, the data remains in the system with the contract status
Discarded and no further action is allowed on the transaction.

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2.4 Branch Operations

This section describes the various screens used to perform the branch operations. The screens are
described in the following sub-sections:

• 2.4.1 Open Branch Batch

• 2.4.2 Open Vault Batch

• 2.4.3 Open Teller Batch

• 2.4.4 Current Open Tills

• 2.4.5 Branch Breaching Limits

• 2.4.6 Till Vault Position

• 2.4.7 Teller Totals Position

• 2.4.8 Close Teller Batch

• 2.4.9 Close Vault Batch

• 2.4.10 Close Branch Batch

• 2.4.11 Book Shortage

• 2.4.12 Book Overage

2.4.1 Open Branch Batch

This screen is used to initiate the branch operations for the Posting Date. The Supervisor or Branch
Manager with necessary access can open this screen. The Teller or Vault Teller can perform the
branch operations only after the branch batch is submitted for the posting date. When a branch batch
is closed for the day, system derives the next working day automatically, based on the branch
calendar.

To process this screen, type Open Branch Batch in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

Copyright @ 2007, 2020 14

3. Under Branch Operations, click Open Branch Batch.

→ The Open Branch Batch screen displays.

Figure 6: Open Branch Batch Screen

Specify the details in the Open Branch Batch screen. For more information on fields, refer to table
Field Description: Open Branch Batch Screen.

Field Description: Open Branch Batch Screen

Field Description

Posting Date Indicates the date on which the branch batch need to be
opened.

NOTE: By default, the system displays the current date.

Click Submit to open the branch batch for the specified posting date.

NOTE: Opening branch batch indicates to the head office that the branch is open for business
operations on the specified posting date. You can open a Teller batch for the posting date
only after the branch batch is opened.

2.4.2 Open Vault Batch

The Vault Teller can use this screen to open a vault batch on a specified date. On the specified
posting date, the Vault Teller can open only one vault batch. To open another vault batch, the vault
batch which is opened previously needs to be closed. All the tellers buy additional cash and sell their
excess cash to the Vault Teller. When this screen is launched, the system will default the cash
balances.

Copyright @ 2007, 2020 15

To process this screen, type Open Vault Batch in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

3. Under Branch Operations, click Open Vault Batch.

→ The Open Vault Batch screen displays.

Figure 7: Open Vault Batch Screen

Specify the details in the Open Vault Batch screen. For more information on fields, refer to table
Field Description: Open Vault Batch Screen.

Field Description: Open Vault Batch Screen

Field Description

Posting Date Indicates the date on which the vault batch needs to be
opened.

NOTE: By default, the system displays the current

Currency Displays the currency code.

Total Cash Specify the total cash for a particular currency, physically
present in the bank vault, at the beginning of the current
posting date.

Copyright @ 2007, 2020 16

Field Description

Cash Available Displays the system calculated cash for a particular currency,
which is available in the vault at the beginning of the current
posting date.

NOTE: The amount shown in this column depends on the

cash transactions that were carried out by the vault
until the last posting date.

Click Submit to open the vault batch for the specified posting date. The Vault Teller can perform the
relevant vault operations for the posting date.

NOTE: System does not allow to open the vault batch if the physical cash entered is not same as
the system cash.

2.4.3 Open Teller Batch

This screen is used to open a teller batch on a specified date. A Teller can initiate the teller batch
with the current cash position that has been retained from the previous day or start with zero cash
and subsequently buy cash from the vault. The system will default the cash balances on opening a
teller batch.

To process this screen, type Open Teller Batch in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

Copyright @ 2007, 2020 17

3. Under Branch Operations, click Open Teller Batch.

→ The Open Teller Batch screen displays.

Figure 8: Open Teller Batch Screen

Specify the details in the Open Teller Batch screen. For more information on fields, refer to table
Field Description: Open Teller Batch Screen.

Field Description: Open Teller Batch Screen

Field Description

Posting Date Indicates the date on which the vault batch need to be
opened.

NOTE: By default, the system displays the current date.

Currency Displays the currency code.

Total Cash Specify the total cash for a particular currency, physically
present in the bank teller, at the beginning of the current
posting date.

Copyright @ 2007, 2020 18

Field Description

Cash Available Displays the system calculated cash for a particular currency,
which is available in the vault at the beginning of the current
posting date.

NOTE: The amount shown in this column depends on the

cash transactions that were carried out by the vault
until the last posting date.

Click Submit to open the teller batch for the specified posting date. The Vault Teller can perform the
relevant vault operations for the posting date.

NOTE: System does not allow to open the vault batch if the physical cash entered is not same as
the system cash.

2.4.4 Current Open Tills

This screen is used to view the open tills or vault for the branch during the day or before performing
the end of day activity. The branch user can use this screen to view the list of logged-in tellers and to
view the pending, unassigned, assigned, or tanked transactions under each Teller or Vault Teller’s
ID.

To process this screen, type Current Open Tills in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

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3. Under Branch Operations, click Current Open Tills.

→ The Current Open Tills screen displays.

Figure 9: Current Open Tills Screen

Specify the details in the Current Open Tills screen. For more information on fields, refer to table
Field Description: Current Open Tills Screen.

Field Description: Current Open Tills Screen

Field Description

Branch Code Displays the logged-in branch.

Posting Date Indicates the date on which the current open tills need to be
enquired.

NOTE: By default, the system displays the current date.

Query Displays the details if you click this icon.

User ID Displays the list of Tellers or Vault Tellers of the branch.

Vault User Displays the checkbox if the User ID is a Vault Teller.

User Working Displays the user working as Y or N.

Copyright @ 2007, 2020 20

Field Description

Pending Transactions Displays the number of pending transactions for the Teller or
Vault Teller.

Tanked Transactions Displays the number of tanked transactions for the Teller or
Vault Teller.

Assigned Transactions Displays the number of assigned transactions for the Teller or
Vault Teller.

Unassigned Transactions Displays the number of unassigned transactions for the Teller
or Vault Teller.

Reversed Transactions Displays the number of reversed transactions for the Teller or
Vault Teller.

2.4.5 Branch Breaching Limits

This screen helps to view the details of Till or Vault which is breaching the currency limits along with
the current balance position. In addition, the branch supervisor can view the branch total cash
position and its breaching limits for the posting date.

To process this screen, type Branch Breach Limits in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

Copyright @ 2007, 2020 21

3. Under Branch Operations, click Branch Breach Limits.

→ The Branch Breaching Limits screen displays.

Figure 10: Branch Breaching Limits Screen

Specify the details in the Branch Breaching Limits screen. For more information on fields, refer to
table Field Description: Branch Breaching Limits Screen.

Field Description: Branch Breaching Limits Screen

Field Description

Branch Code Displays the logged-in branch.

Posting Date Indicates the date on which the branch breaching limits needs
to be enquired.

NOTE: By default, the system displays the current date.

Refresh Click this icon to refresh the details.

Tills Breaching Limit Specify the fields.

Copyright @ 2007, 2020 22

Field Description

User ID Displays the list of Tellers/Vault Tellers of the branch.

Vault User Displays the checkbox if User ID is a Vault Teller.

Currency Displays the list of currencies in which the User ID has

performed the transactions.

Minimum Limit Displays the minimum till balance that needs to be maintained
for the User ID and currency combination.

Maximum Limit Displays the maximum till balance that needs to be maintained
for the User ID and currency combination.

Current Till Balance Displays the current till balance based on the till cash position
for the specified currency.

Branch Breaching Limit Specify the fields.

Branch Code Displays the code of the logged-in branch.

Currency Displays the currency code.

Minimum Limit Displays the minimum limit that needs to be maintained for the
branch.

Maximum Limit Displays the maximum limit that needs to be maintained for
the branch.

Current Total Balance Displays the branch total cash position, currency wise.

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2.4.6 Till Vault Position

This screen used to view the cash position of all the currencies at any time for the Teller ID or Vault
ID, which is logged in for the current posting date. It also shows the Denomination Details.

To process this screen, type Till Vault Position in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

3. Under Branch Operations, click Till Vault Position.

→ The Till Vault Position screen displays.

Figure 11: Till Vault Position Screen

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Specify the details in the Till Vault Position screen. For more information on fields, refer to table
Field Description: Till Vault Position Screen.

Field Description: Till Vault Position Screen

Field Description

Branch Code Displays the logged-in branch.

Teller/Vault ID Displays the logged-in Teller ID or Vault Teller ID.

Currency Details Specify the fields.

Currency Displays the currency code.

Opening Balance Displays the opening balance of the till or vault.

Incoming Cash Displays the incoming cash in the till or vault for the current
posting date.

Outgoing Cash Displays the outgoing cash in the till or vault for the current
posting date.

Total Cash Displays the total cash available in the till or vault.

Denomination Details Specify the fields.

Denomination Displays the denominations maintained for the currency.

Opening Balance Displays the opening balance in the till or vault in terms of
denominations.

Incoming Cash Displays the incoming cash in the till or vault in terms of
denominations.

Outgoing Cash Displays the outgoing cash in the till or vault in terms of
denominations.

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Field Description

Total Cash Displays the total cash currently available in the till or vault for
the day in terms of denominations.

2.4.7 Teller Totals Position

The supervisor can use this screen to view the currency wise cash position of all the Tellers and
Vault Teller on the posting date for the logged-in branch.

To process this screen, type Teller Total Position in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

3. Under Branch Operations, click Teller Total Position.

→ The Teller Totals Position screen displays.

Figure 12: Teller Totals Position Screen

Specify the details in the Teller Totals Position screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Teller Totals Position
Screen.

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Field Description: Teller Totals Position Screen

Field Description

Branch Code Displays the logged-in branch.

Posting Date Indicates the date on which the teller totals position need to be
enquired.

NOTE: By default, the system displays the current date.

Currency Displays the currency code for which the teller totals details
needs to be displayed.

Teller ID Displays the logged-in teller ID from the LOV.

All Till Displays the checkbox if all the Teller details need to be
displayed.

Query Displays the details if you click this icon.

Currency Displays the currency code for which the cash position is
shown.

Teller ID Displays the Teller ID for which the cash position is shown.

Opening Balance Displays the opening balance of the Teller ID for the specific
currency.

Incoming Cash Displays the total incoming cash received in the Till.

Outgoing Cash Displays the outgoing cash moved out of the Till.

Closing Balance Displays the total amount pending in the Till.

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2.4.8 Close Teller Batch

This screen is used to close the teller batch for the given posting date. The system allows closing the
teller batch only when the below conditions are met:

• Verify that all the transactions are successfully processed to a logical end. If there are any
pending transactions, the system prompts to either complete or reject the transaction.

• Verify that there is a difference between the physical cash and the cash calculated by the
system. You need to book the overage or shortage accordingly, and then each Teller can close
the teller batch for that day.

• Verify that the teller cash position retains the minimum limit for every currency as maintained in
the User limits. If you breach the minimum limit, the system prompts the error to maintain the
required minimum balance.

NOTE: The teller batch can be opened and closed only once for the posting date.

To process this screen, type Close Teller Batch in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

3. Under Branch Operations, click Close Teller Batch.

→ The Close Teller Batch screen displays.

Figure 13: Close Teller Batch Screen

Specify the details in the Close Teller Batch screen. For more information on fields, refer to table
Field Description: Close Teller Batch Screen.

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Field Description: Close Teller Batch Screen

Field Description

Posting Date Indicates the date on which the teller batch needs to be
closed.

NOTE: By default, the system displays the current date.

Currency Displays the currency code in which the Teller deals.

Total Cash Specify the total cash for a particular currency, physically
present in the bank Teller, at the end of the current posting
date.

Cash Available Displays the system calculated cash for a particular currency,
which is available in the teller at the end of the current posting
date.

NOTE: The amount displayed in this column depends on the

cash transactions that were carried out by the Teller
until the last posting date.

Shortage/ Overage Amount Displays the difference between the total cash and the cash
available with the Teller, at the end of the current posting date.
Based on this difference, the overage or the shortage amount
is displayed.

NOTE: An overage indicates that the physical cash with the

Teller is more than the available cash as calculated by
the system. A shortage indicates that the available
cash calculated by the system is more than the
physical cash present with the Teller.

Click Submit to update the cash balance and close the teller batch for the posting date.

NOTE: If there is any overage or shortage, the system displays an error message stating that the
cash is not balanced for the Teller ID. Also, if any of the conditions mentioned above fail, the
system displays an appropriate error message on submit.

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2.4.9 Close Vault Batch

This screen is used to close the vault batch for a specific date. The Vault Teller can log in and close
the vault batch only if the below conditions are met:

• Verify that all the teller batches are closed for the posting date.

• Verify if there is a difference in the physical cash and that calculated by the system, the overage
or shortage has to be booked accordingly. After the overage or shortage is booked, the Vault
Teller can close the vault batch for that day.

• Verify that the cash position of the Vault Teller retains the minimum limit for every currency as
maintained in the User limits. If the minimum limit is breached, the system prompts the error to
maintain the required minimum balance.

NOTE: The vault batch can be opened and closed only once for the posting date.

To process this screen, type Close Vault Batch in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

3. Under Branch Operations, click Close Vault Batch.

→ The Close Vault Batch screen displays.

Figure 14: Close Vault Batch Screen

Specify the details in the Close Vault Batch screen. For more information on fields, refer to table
Field Description: Close Vault Batch .

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Field Description: Close Vault Batch table

Field Description

Posting Date Indicates the date on which the vault batch needs to be
closed.

NOTE: By default, the system displays the current date.

Currency Displays the currency code in which the Vault Teller deals.

Total Cash Specify the total cash for a particular currency, physically
present in the bank Vault Teller, at the end of the current
posting date.

Cash Available Displays the system calculated cash for a particular currency,
which is available in the Vault Teller at the end of the current
posting date.

NOTE: The amount displayed in this column depends on the

cash transactions that were carried out by the Teller
until the last posting date.

Click Submit to update the cash balance and close the vault batch for the posting date.

NOTE: If there is any overage or shortage, the system displays an error message stating that the
cash not balanced for the Teller ID. Also, if any of the conditions mentioned above fail, the
system displays an appropriate error on submit.

2.4.10 Close Branch Batch

This screen is used to close the branch batch, after confirming that all the branch transactions have
been accounted for in the account books. The posting date for closing a branch batch must be the
same date on which the respective branch batch was opened. You need to close all the teller
batches and the vault batches of the branch before closing the branch batch for that posting date.

To process this screen, type Close Branch Batch in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Operations.

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3. Under Branch Operations, click Close Branch Batch.

→ The Close Branch Batch screen displays.

Figure 15: Close Branch Batch Screen

Specify the details in the Close Branch Batch screen. For more information on fields, refer to table
Field Description: Close Branch Batch Screen.

Field Description: Close Branch Batch Screen

Field Description

Posting Date Indicates the date on which the branch batch needs to be
closed.

NOTE: By default, the system displays the current date.

Click Submit to close the branch batch for the specified posting date.

2.4.11 Book Shortage

The Teller or Vault Teller can use this screen to book the shortage if the actual or physical cash
present is less than the system cash. While booking the shortage, the system lowers the cash
balance to bring it in sync with the physical cash balance of the Teller by passing the difference to a
cash shortage GL. After the system cash and the physical cash are synchronized, the Teller can
perform the cash balancing and close the Teller/Vault Teller batch for the posting date.

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To process this screen, type Book Shortage in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Book Shortage.

→ The Book Shortage screen displays.

Figure 16: Book Shortage Screen

2.4.11.1 Main Transaction Details

Specify the details in the Book Shortage screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Book Shortage
Screen.

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Field Description: Book Shortage Screen

Field Description

Transaction Amount Displays the local currency of the branch.

NOTE: The user can select another currency from the drop
down values in which shortage amount is to be
booked.

Specify the amount that needs to be booked for shortage.

Narrative Displays the default narrative Book Shortage and it can be

modified.

2.4.11.2 Denomination Details

Figure 17: Denomination Details

The Denomination segment is used to view the denominations maintained for the transaction
currency and to enter the denomination units. For more information on fields, refer to table Field
Description: Denomination Details.

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Field Description: Denomination Details

Field Description

Denom Code Displays the unique denomination codes for each currency.

Units Indicates the number of units for the specified denomination.

NOTE: By default, the till contents are incremented for inflow

transactions such as cash deposits and
decremented for outflow transactions such as cash
withdrawal. To reverse the transaction, you can
specify units in negative.

Value Displays the system-computed face value of the

denomination based on the number of units.

NOTE: For example, if the denomination code represents

USD 100 and the unit is specified as 3, the value will
be displayed as 300.

Denomination Amount Displays the system-computed value of the denomination by

multiplying the denomination value with the number of units.

NOTE: For example, if the denomination code represents

USD 100 and the number of units is 10, the
denomination amount will be 1000.

Total Cash Amount Displays the total cash amount.

NOTE: The system computes the Denomination Amount

and validates if it is equal to the Total Cash Amount.
It also prompts error during saving if there is any
difference.

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2.4.11.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the system reduces the cash balance by this transaction
amount to synchronize with physical cash held with Teller.

2.4.12 Book Overage

The Teller or Vault Teller can use this screen to book the physical cash held in a particular currency,
which exceeds the cash in that currency shown in the system. While booking a cash overage, the
system passes the difference to a cash overage liability GL and increases the cash balance, and
brings it to synchronize with the physical balance with the Teller. After the system cash and the
physical cash are synchronized, the Teller can perform the cash balancing and close the Teller/Vault
Teller batch for the posting date.

To process this screen, type Book Overage in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

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3. Under Till-Vault Operations, click Book Overage.

→ The Book Overage screen displays.

Figure 18: Book Overage Screen

2.4.12.1 Main Transaction Details

Specify the details in the Book Overage screen. The fields, which are marked with asterisk, are
mandatory. For more information on fields, refer to table Field Description: Book Overage
Screen.

Field Description: Book Overage Screen

Field Description

Transaction Amount Displays the local currency of the branch.

NOTE: The user can select another currency from the drop-
down values in which shortage amount is to be
booked.

Specify the amount that needs to be booked for overage.

Narrative Displays the default narrative Book Overage and it can be

modified.

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2.4.12.2 Denomination Details

The Denomination segment is used to view the denominations maintained for the transaction
currency and to enter the denomination units. For more information on this segment, refer to the
topic 2.4.11.2 Denomination Details in this guide.

2.4.12.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the system increases the cash balance by this transaction
amount to synchronize with physical cash held with Teller.

2.5 Till-Vault Operations

This section describes the various screens used to perform the Till Vault operations. The screens are
described in the following sub-sections:

• 2.5.1 Buy Cash from Currency Chest

• 2.5.2 Sell Cash to Currency Chest

• 2.5.3 Transfer Cash from Vault

• 2.5.4 Transfer Cash to Vault from Till

• 2.5.5 Transfer Cash from Till

• 2.5.6 Transfer Cash to Till

• 2.5.7 Book Shortage

• 2.5.8 Book Overage

2.5.1 Buy Cash from Currency Chest

The Vault Teller can use this screen to get cash from the currency chest after opening the vault
batch and deposit it into the vault. Once the cash is transferred from the currency chest, the system
updates the cash position.

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To process this screen, type Buy Cash from Ccy Chest in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Buy Cash from Ccy Chest.

→ The Buy Cash from Currency Chest screen displays.

Figure 19: Buy Cash from Currency Chest

2.5.1.1 Main Transaction Details

Specify the details in the Buy Cash from Currency Chest screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: Buy Cash from Currency Chest Screen.

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Field Description: Buy Cash from Currency Chest Screen

Field Description

Total Required Cash Specify the total cash that you need to buy from Currency
Chest.

NOTE: By default, the system displays the local currency of

the branch. You can select another currency from the
drop-down values in which cash needs to be bought
from the currency chest.

Narrative Displays the default narrative Buy Cash from Currency

Chest and it can be modified.

2.5.1.2 Denomination Details

2.5.1.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of the Vault Teller is updated successfully.

2.5.2 Sell Cash to Currency Chest

The Vault Teller can use this screen to sell cash to the Central Bank from the vault after all the
Tellers have sold the additional cash to the Vault Teller. The Vault Teller can close the batch only if
the excess cash is not available at the end of the day.

To process this screen, type Sell Cash to Ccy Chest in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

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3. Under Till-Vault Operations, click Sell Cash to Ccy Chest.

→ The Sell Cash to Currency Chest screen displays.

Figure 20: Sell Cash to Currency Chest Screen

2.5.2.1 Main Transaction Details

Specify the details in the Sell Cash to Currency Chest screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description: Sell
Cash to Currency Chest Screen.

Field Description: Sell Cash to Currency Chest Screen

Field Description

Total Required Cash Specify the total cash that you need to sell to the Currency
Chest.

NOTE: By default, the system displays the local currency of

the branch. The user can select another currency
from the drop-down values in which cash needs to
be sold to the currency chest.

Narrative Displays the default narrative Sell Cash to Currency Chest

and it can be modified.

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2.5.2.2 Denomination Details

2.5.2.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of the Vault Teller is updated successfully.

2.5.3 Buy Cash from Vault

The Teller can use this screen to get cash from the vault. To process this screen, type Buy Cash
from Vault in the Menu Item Search located at the left corner of the application toolbar and select
the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Buy Cash from Vault.

→ The Buy Cash from Vault screen displays.

Figure 21: Buy Cash from Vault Screen

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2.5.3.1 Main Transaction Details

Specify the details in the Buy Cash from Vault screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Buy
Cash from Vault Screen.

Field Description: Buy Cash from Vault Screen

Field Description

Total Required Cash Specify the total cash that you need to transfer from the vault
to the till of the logged-in Teller.

NOTE: By default, the system displays the local currency of

the branch. The user can select another currency
from the drop-down values in which cash needs to
be transferred from the vault.

Narrative Displays the default narrative Transfer Cash from Vault and
it can be modified.

2.5.3.2 Denomination Details

2.5.3.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash positions of the Teller and the Vault Teller are
updated successfully.

NOTE: If the cash position of the Vault Teller is less than the total cash requested by the Teller,
the system displays an error message and the Teller need to perform this transaction
after the vault is replenished sufficiently.

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2.5.4 Sell Cash to Vault

The Teller can use this screen to sell cash to the vault. It is used only when the cash held exceeds
the limit set at the template level for any currency. For transferring cash to vault, the Teller batch and
the Vault batch need to be opened for the posting date.

To process this screen, type Sell Cash to Vault in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Sell Cash to Vault.

→ The Sell Cash to Vault screen displays.

Figure 22: Sell Cash to Vault Screen

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2.5.4.1 Main Transaction Details

Specify the details in the Sell Cash to Vault screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Sell Cash to
Vault Screen.

Field Description: Sell Cash to Vault Screen

Field Description

Total Required Cash Specify the total cash that you need to transfer to the vault
from the till of the logged-in Teller.

NOTE: By default, the system displays the local currency of

the branch. The user can select another currency
from the drop-down values in which cash needs to
be transferred to the vault.

Narrative Displays the default narrative Transfer Cash to Vault and it

can be modified.

2.5.4.2 Denomination Details

2.5.4.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of the Teller and Vault Teller gets updated
successfully.

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2.5.5 Buy Cash from Till

The Teller can use this screen to transfer cash from another Teller in case of insufficient funds
available in the till to perform the customer cash transactions. Teller can request for the required
cash in a specific currency, and on completing this transaction, the system updates the cash position
of both the Tellers to the extent of transaction amount.

To process this screen, type Buy Cash from Till in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Buy Cash from Till.

→ The Buy Cash from Till screen displays.

Figure 23: Buy Cash from Till Screen

2.5.5.1 Main Transaction Details

Specify the details in the Buy Cash from Till screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Buy
Cash from Till Screen.

Field Description: Buy Cash from Till Screen

Field Description

Teller ID Displays the Teller ID from where the cash needs to be

transferred.

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Field Description

Total Required Cash Specify the total cash that you need to transfer from the
specified Teller ID to the till of logged-in Teller.

NOTE: By default, the system displays the local currency of

the branch. You can select another currency from the
drop-down values in which cash needs to be
transferred.

Narrative Displays the default narrative Transfer Cash from Till and it
can be modified.

2.5.5.2 Denomination Details

2.5.5.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of both the Tellers are updated
successfully.

2.5.6 Sell Cash to Till

The Teller can use this screen to transfer cash to another Teller in case of excess funds available in
his Till. In addition, the Teller can request to transfer from the Till in a specific currency. Once the
transaction is completed, the system updates the cash position of both the Tellers to the extent of
transaction amount.

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To process this screen, type Sell Cash to Till in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Sell Cash to Till.

→ The Sell Cash to Till screen displays.

Figure 24: Sell Cash to Till

2.5.6.1 Main Transaction Details

Specify the details in the Sell Cash to Till screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Sell Cash to Till
Screen.

Field Description: Sell Cash to Till Screen

Field Description

Teller ID Displays the Teller ID from which the cash needs to be

transferred.

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Field Description

Total Required Cash Specify the total cash that you need to transfer to the
specified Teller ID from the till of the logged-in Teller.

NOTE: By default, the system displays the local currency of

the branch. The user can select another currency
from the drop-down values in which the cash needs
to be transferred.

Narrative Displays the default narrative Transfer Cash to Till and it

can be modified.

2.5.6.2 Denomination Details

2.5.6.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of both the Tellers are updated
successfully.

2.5.7 Denomination Exchange

The Teller can use this screen to exchange the currency denominations. The exchange can be
performed for internal purpose of the bank or based on the customer’s request. This transaction
involves only denomination exchange from the Till. The total value in the Till remains the same,
and accounting entries are not posted for this exchange. However, the denomination count in
the Till changes and hence it needs to be updated.

To process this screen, type Denomination Exchange in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

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2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Denomination Exchange.

→ The Denomination Exchange screen displays.

Figure 25: Denomination Exchange Screen

2.5.7.1 Main Transaction Details

Specify the details in the Denomination Exchange screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Denomination Exchange Screen.

Field Description: Denomination Exchange Screen

Field Description

Branch Code Displays the logged-in branch code.

Transaction Currency Specify the currency for which the denominations to be

exchanged.

2.5.7.2 Denomination Details

2.5.7.3 Transaction Submission

1. Click Submit to complete the transaction.

A Teller Sequence Number is generated and the Transaction Completed Successfully

information message is displayed.

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The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of both the Tellers are updated
successfully.

2.5.8 Interbranch Transactions

This screen is used to send a request from a bank branch to the central cash depository, for pickup
or delivery of cash. A branch requests delivery of cash when it is having a shortage of cash and
request for pickup of cash when it has excess cash. The process steps to request cash delivery and
pickup are explained below.

Process for Cash Delivery:

1. The requesting branch sends a request for delivery of cash using 1409 screen.

2. The remitting branch queries for the requests, and accepts the request using 1409 screen.

3. On the delivery date, the remitting branch books a transaction using 1410 screen with the
denominations being sent and generates.

4. On the delivery date, the remitting branch books a transaction input using 1410 screen,
generates advices, and sends money to the requesting branch.

5. On receiving money and advice, the requesting branch uses 1411 screen to verify the
denominations and saves the liquidation.

Process for Cash Pickup:

1. The requesting branch sends a request for the pickup of cash using 1409 screen.

2. The receiving branch queries for the requests and accepts the request using 1409 screen.

3. On the date of cash pickup, the receiving branch generates an advice and sends to requesting
branch.

4. The requesting branch receives the advice, and books transaction using 1410 screen.

5. The requesting branch generates the advice, and sends money and advice to the receiving
branch.

6. The receiving branch receives the money and advice, and verifies and liquidates the request
using 1411 screen.

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2.5.8.1 Interbranch Transaction Request

This screen is used to create the inter-branch cash pickup or cash delivery requests. To
process this screen, type Inter Branch Txn Req in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Inter Branch Txn Req.

→ The Interbranch Transaction Request screen displays.

Figure 26: Interbranch Transaction Request Screen

2.5.8.1.1 Main Transaction Details

Specify the details in the Interbranch Transaction Request screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: Interbranch Transaction Request Screen.

Field Description: Interbranch Transaction Request Screen

Field Description

Requesting Branch Displays the branch code of requesting branch.

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Field Description

Requesting Branch Displays the name of the branch code specified.

Description

Request For Select from the following request types:

• Cash Delivery - when branch is in short of cash.

• Cash Pickup - when branch has excess cash.

To Branch Select the branch code to which the request is being

made.

To Branch Description Displays the name of the specified To Branch.

Transaction Amount Select the transaction currency from the option list.
Specify the amount that needs to be transferred.

Request Date Displays the current date as request date.

Cash Delivery/Pickup Specify the date of cash delivery/pickup. By default,

Date current system date and it can be modified.

Request Status Select the status of the request. The drop-down list
shows following options:

• Request - to create a new request.

• Accept - to accept a request received.

• Pending - system defined status indicating that the

request has been sent but not accepted.

• Initiated - system defined status indicating that the

request has been accepted and initiated.

• Liquidated - system defined status indicating that

the request has been processed and liquidated.

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Field Description

Narrative Specify the remarks, if any.

2.5.8.1.2 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.5.8.1.3 Transaction Submission

Click Submit to send the request to the receiving/remitting branch for further processing.
The destination branch can access the same screen to accept or reject the request.

2.5.8.2 Interbranch Transaction Input

This screen is used for a branch to act as a remitting branch to book an input transaction for
cash delivery. It is also used for the branch to act as a receiving branch to generate the advice
and send it to the requesting branch. This option is allowed only after the destination branch has
accepted the Interbranch transaction request.

To process this screen, type Inter Branch Txn Input in the Menu Item Search located at the
left corner of the application toolbar and select the appropriate screen (or) do the following
steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Inter Branch Txn Input.

→ The Inter Branch Transaction Input screen displays.

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Figure 27: Inter Branch Transaction Input Screen

2.5.8.2.1 Main Transaction Details

Specify the details in the Inter Branch Transaction Input Screen screen. The fields,
which are marked with asterisk, are mandatory. For more information on fields, refer to
table Field Description: Inter Branch Transaction Input Screen.

Field Description: Inter Branch Transaction Input Screen

Field Description

Inter Branch Request Select the request reference from the list of values.
Reference

Query Click this icon to fetch and populate the request details.

From Branch Displays the branch code of From Branch. The following
values are applied based on the request type in the
Interbranch Transaction Request screen:

• For Cash Delivery, the To Branch in the

Interbranch Transaction Request screen is
populated in this field.

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Field Description
• For Cash Pickup, the Requesting Branch in
Interbranch Transaction Request screen is
populated in this field.

From Branch Description Displays the description of the From Branch.

From Vault ID Displays the Vault user of the specified From Branch.

To Branch Displays the branch code of To Branch. The following

values are applied based on the request type in the
Interbranch Transaction Request screen:

• For Cash Delivery, the Requesting Branch in the

Interbranch Transaction Request screen is
populated in this field.

• For Cash Pickup, the To Branch in Interbranch

Transaction Request screen is populated in this
field.

To Branch Description Displays the description of specified To Branch.

To Vault ID Displays the Vault user of To Branch.

Transaction Amount Displays the transaction currency and transaction amount

based on the request reference.

Requested Date Displays the date on which the transaction is requested.

Narrative Specify the remarks, if any.

2.5.8.2.2 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

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2.5.8.2.3 Transaction Submission

Click Submit to send the request to the requesting branch for further processing. The
request status in Interbranch Transaction Request screen will be internally updated to
Initiated for the related Request Reference Number. In addition, an advice will be
generated on transaction completion.

2.5.8.3 Interbranch Transaction Liquidation

The receiving branch can use this screen to receive the cash, to verify the advices with
denomination units, and to liquidate the request. This screen can be accessed by the requesting
branch in case of Cash Delivery or by receiving branch for Cash Pickup.

To process this screen, type Inter Branch Txn Liq in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Till-Vault Operations.

3. Under Till-Vault Operations, click Inter Branch Txn Liq.

→ The Inter Branch Transaction Liquidation screen displays.

Figure 28: Inter Branch Transaction Liquidation Screen

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2.5.8.3.1 Main Transaction Details

Specify the details in the Inter Branch Transaction Liquidation Screen screen. The
fields, which are marked with asterisk, are mandatory. For more information on fields, refer
to table Field Description: Inter Branch Transaction Input Screen.

Field Description: Inter Branch Transaction Liquidation Screen

Field Description

Inter Branch Request Select the request reference from the list of values.
Reference

Query Click this icon to fetch and populate the request details.

From Branch Displays the branch code of From Branch.

From Branch Description Displays the description of the From Branch.

From Vault ID Displays the Vault user of the specified From Branch.

To Branch Displays the branch code of To Branch.

To Branch Description Displays the description of specified To Branch.

To Vault ID Displays the Vault user of To Branch.

Transaction Amount Displays the transaction currency and transaction amount

based on the request reference.

Requested Date Displays the date on which the transaction is requested.

Narrative Specify the remarks, if any.

2.5.8.3.2 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

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2.5.8.3.3 Transaction Submission

When you click Submit, the system updates the request reference as Liquidated in
Interbranch Transaction Request screen for the related request reference.

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2.6 Customer Transactions

This section describes the various screens used to perform the customer transactions. The screens are
described in the following sub-sections:

• 2.6.1 Cash Deposit

• 2.6.2 Cash Withdrawal

• 2.6.3 Cheque Withdrawal

• 2.6.4 FX Sale Against Account

• 2.6.5 FX Sale Against Walk-in

• 2.6.6 FX Purchase Against Account

• 2.6.7 FX Purchase Against Walk-in

• 2.6.8 Close Out Withdrawal by Account

• 2.6.9 Close Out Withdrawal by Cash

2.6.1 Cash Deposit

This screen is used to deposit the cash in a CASA. Cash can be deposited in either account
currency or any foreign currency that is allowed. Whenever any transaction in foreign currency is
posted to the account, it is converted to the account currency based on the maintained exchange
rate for the transaction.

To process this screen, type Cash Deposit in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

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3. Under Customer Transaction, click Cash Deposit.

→ The Cash Deposit screen displays.

Figure 29: Cash Deposit Screen

2.6.1.1 Main Transaction Details

Specify the details in the Cash Deposit screen. The fields, which are marked with asterisk, are
mandatory. For more information on fields, refer to table Field Description: Cash Deposit
Screen.

Field Description: Cash Deposit Screen

Field Description

Account Number Specify a valid account number the customer. When you
press Tab key, the corresponding account information will be
displayed in the right side Customer Summary.

NOTE: In addition, you can use Oracle Banking Virtual

Accounts. These Virtual Accounts are used as a
routing account to credit the underlying physical
account.

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Field Description

Transaction Amount Displays the local currency of the branch. You can also
select other transaction currency from the drop down values.
Specify the transaction amount that need to be credited to
the customer account.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

Account Amount Displays the transaction amount converted in terms of

account amount based on the exchange rate.

Total Charge Amount Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative Cash Deposit and it can be

modified.

2.6.1.2 Denomination Details

2.6.1.3 Charge Details

Figure 30: Charge Details

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The Charge Details segment is used to view the computed charge details based on the Charge
maintenance defined for the function code. This segment is applicable for all Financial
Customer transactions. If no charge is maintained for the combination, then transaction is saved
without any charges.

You can modify or waive the computed charges. For more information on fields, refer to table
Field Description: Charge Details.

Field Description: Charge Details

Field Description

Charge Code The system defaults the charge components applicable to

the transaction.

Charge Currency Displays the currency in which the charge has to be

deducted.

Original Charge Amount Displays the charge amount that needs to be deducted for
the corresponding charge component.

Charge Amount Displays the charge amount that needs to be deducted for
the corresponding charge component and it can be modified.

Waiver If necessary, check this box against the charge component to

waive a certain charge for the customer.

2.6.1.4 Transaction Submission

Click Submit to complete the transaction. Once you Submit the transaction, system validates
the following:

• Mandatory fields

• Allowed Min/Max limit amount for the User ID

• Allowed currency for Teller User ID

• Till Balance and Branch Breaching Limit

• Function Code preferences

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• Duplicate transactions

If any of the validation fails, system will prompt an appropriate information, warning or error
message. For more information, refer to the following steps:

• If information message is prompted, click OK to confirm and complete the transaction.

• If warning message is prompted, system will move the transaction for authorization. Once
approved, the transaction is moved to Teller Electronic Journal Transaction Log for
completion. Refer Authorization Procedures to know more on authorization processing.

• If error message is prompted, the transaction is discarded and do not get saved.

• If you click Close or Cancel after specifying the transaction details, then the data will not
persist.

When the Teller completes the transaction, the corresponding teller cash position is updated.

→ The Transaction Completed Successfully information message is displayed.

2.6.2 Cash Withdrawal

This screen is used to withdraw funds from CASA account of the customer. The withdrawal is subject
to the availability of sufficient balance or available credit limit. When the transaction is performed, it
updates the available balance in the CASA account immediately.

To process this screen, type Cash Withdrawal in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

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3. Under Customer Transaction, click Cash Withdrawal.

→ The Cash Withdrawal screen displays.

Figure 31: Cash Withdrawal Screen

2.6.2.1 Main Transaction Details

Specify the details in the Cash Withdrawal screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Cash Withdrawal
Screen.

Field Description: Cash Withdrawal Screen

Field Description

Account Number Specify a valid customer account number. When you press
Tab key, the corresponding account information will be
displayed in the right side Customer Summary.

Transaction Amount Displays the local currency of the branch. The user can
select another currency from the drop-down values.

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Field Description
Specify the transaction amount that need to be debited from
the customer account.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

Account Amount Displays the transaction amount converted in terms of

account amount based on the exchange rate.

Total Charge Amount Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative Cash Withdrawal and it can

be modified.

2.6.2.2 Denomination Details

2.6.2.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.6.2.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the cash is withdrawn successfully from the
customer account. For more information on transaction submission and validations, refer to the
topic 2.6.1.4 Transaction Submission in this guide.

2.6.3 Cheque Withdrawal

This screen is used to withdraw cash from CASA account of the customer against the in-house
cheque. The withdrawal is subject to availability of sufficient balance or available credit limit. You can
use the signature from the Customer Summary for the signature verification.

To process this screen, type Cheque Withdrawal in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

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3. Under Customer Transaction, click Cheque Withdrawal.

→ The Cheque Withdrawal screen displays.

Figure 32: Cheque Withdrawal Screen

2.6.3.1 Main Transaction Details

Specify the details in the Cheque Withdrawal screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Cheque
Withdrawal Screen.

Field Description: Cheque Withdrawal Screen

Field Description

Account Number Specify a valid account number the customer. When you
press Tab key, the corresponding account information will be
displayed in the right side Customer Summary.

Transaction Amount Displays the local currency of the branch. You can select
another currency from the drop-down list.

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Field Description

Specify the transaction amount that needs to be debited from

the customer account.

Cheque Number Specify the cheque number of the customer account as

provided by the Customer.

Cheque Date Select the date on which cheque has been issued from the
calendar option.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into account currency and it can be modified. If the
transaction currency is the same as the account currency,
the system displays the exchange rate as 1.

Account Amount Displays the transaction amount converted in terms of

account amount based on the exchange rate.

Narrative Displays the default narrative Cash Withdrawal and it can

be modified.

2.6.3.2 Denomination Details

2.6.3.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.6.3.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the cash is withdrawn successfully against the
customer cheque. For more information on transaction submission and validations, refer to the
topic 2.6.1.4 Transaction Submission in this guide.

2.6.4 Foreign Exchange (FX) Sale Against Account

This screen is used to sell the foreign currency from the branch through the CASA account. It is
performed by debiting the corresponding account currency from the CASA account.

To process this screen, type FX Sale - Account in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

3. Under Customer Transaction, click Forex Transactions.

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4. Under Forex Transactions, click FX Sale - Account.

→ The FX Sale Against Account screen displays.

Figure 33: FX Sale Against Account Screen

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2.6.4.1 Main Transaction Details

Specify the details in the FX Sale Against Account screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: FX Sale
Against Account Screen.

Field Description: FX Sale Against Account Screen

Field Description

Account Number Specify the CASA account to be debited for the foreign
currency sale from the adjacent option list.

Amount Sold Specify the currency and amount sold against the CASA
account. You can select the appropriate code from the
adjoining option list that displays all the currency codes
maintained in the system. The system also displays the
amount that is being sold.

Beneficiary Name Displays the name of the beneficiary customer based on the
account number selected.

Address Line 1 to Displays the address of the beneficiary.

Address Line 4

Identification Type Select the type of identification provided by the customer

from the drop-down list.

Identification Number Specify the identification number provided by the customer.

Exchange Rate Displays the exchange rate used to convert the transaction
(sale) currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

Amount Received Displays the amount received from the CASA account.

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Field Description
NOTE: The currency of the amount received is defaulted
from the CASA account currency. The amount
received will be calculated based on the Amount
Sold and the Exchange Rate.

Total Charges Displays the total charge amount which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative FX Sale Against Account and

it can be modified.

2.6.4.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.6.4.3 FX Out Denomination Details

The FX Out Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the FX denomination units. The currency code and
corresponding denomination codes will be defaulted based on Currency Sold. For more
information on this segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.6.4.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the FCY cash is withdrawn and the equivalent
account amount is debited. For more information on transaction submission and validations,
refer to the topic 2.6.1.4 Transaction Submission in this guide.

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2.6.5 FX Sale Against Walk-in

This screen is used to sell a foreign currency to a walk-in customer in return for the equivalent
amount received in another currency.

To process this screen, type FX Sale - Walk-in in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

3. Under Customer Transaction, click Forex Transactions.

4. Under Forex Transactions, click FX Sale - Walk-in.

→ The FX Sale Against Walk-in screen displays.

Figure 34: FX Sale Against Walk-in Screen

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2.6.5.1 Main Transaction Details

Specify the details in the FX Sale Against Walk-in screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: FX Sale
Against Walk-in Screen.

Field Description: FX Sale Against Walk-in Screen

Field Description

Amount Sold Select the applicable currency from the drop-down list and
specify the amount that needs to be sold to the walk-in
customer.

Currency Received Select the currency that you have received from the
customer in return for the currency sold. You can select the
appropriate code from the adjoining option list that displays
all the currency codes maintained in the system.

Beneficiary Name Specify the name of the beneficiary customer.

Beneficiary Address 1 to Specify the address of the beneficiary.

Beneficiary Address 4

Identification Type Select the type of identification provided by the customer

from the drop-down list.

Identification Number Specify the identification number provided by the customer.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

Amount Received Displays the amount received from the customer.

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Field Description
NOTE: The currency of the amount received will be
defaulted from Currency Received. The amount
received will be calculated based on the Amount
Sold and the Exchange Rate.

Total Charges Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative FX Sale (Walk-in) and it can

be modified.

2.6.5.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.6.5.3 FX Out Denomination Details

The FX Out Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the FX Out denomination units. The currency code and
corresponding denomination codes will be defaulted based on Currency Sold. For more
information on this segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.6.5.4 FX In Denomination Details

The FX In Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the FX In denomination units. The currency code and
corresponding denomination codes will be defaulted based on Currency Received. For more
information on this segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

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2.6.5.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the teller cash position to the equivalent of Sold
currency is deducted and Received currency is incremented. For more information on
transaction submission and validations, refer to the topic 2.6.1.4 Transaction Submission in this
guide.

2.6.6 FX Purchase Against Account

This screen is used to purchase foreign currency from the branch through the CASA account. It is
performed by crediting the corresponding amount to CASA account.

To process this screen, type FX Purchase - Account in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

3. Under Customer Transaction, click Forex Transactions.

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4. Under Forex Transactions, click FX Purchase - Account.

→ The FX Purchase Against Account screen displays.

Figure 35: FX Purchase Against Account Screen

2.6.6.1 Main Transaction Details

Specify the details in the FX Purchase Against Account screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description: FX
Purchase Against Account Screen.

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Field Description: FX Purchase Against Account Screen

Field Description

Account Number Specify the CASA account number to be credited for the
foreign currency purchase.

NOTE: In addition, you can use Oracle Banking Virtual

Accounts. These Virtual Accounts are used as a
routing account to credit the underlying physical
account.

Amount Bought Select the applicable currency from the drop-down list and
specify the amount that needs to be bought from the
customer.

Beneficiary Name Displays the name of the beneficiary customer based on the
account number provided.

Beneficiary Address 1 to Displays the address of the beneficiary.

Beneficiary Address 4

Identification Type Select the type of identification provided by the customer

from the drop-down list.

Identification Number Specify the identification number provided by the customer.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

Amount Paid Displays the amount paid to the CASA account.

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Field Description
NOTE: The currency of the amount paid is defaulted from
the account currency. The Amount Paid will be
calculated based on the Amount Bought and the
Exchange Rate.

Total Charges Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative FX Purchase Against

Account and it can be modified.

2.6.6.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.6.6.3 FX In Denomination Details

The FX In Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the FX In denomination units. The currency code and
corresponding denomination codes will be defaulted based on Currency Bought. For more
information on this segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.6.6.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the teller cash position gets incremented based
on the amount bought.

In addition, the corresponding FCY cash is deposited for an equivalent amount credit in the
Customer account. For more information on transaction submission and validations, refer to the
topic 2.6.1.4 Transaction Submission in this guide.

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2.6.7 FX Purchase Against Walk-in

This screen is used to buy a foreign currency from a walk-in customer in return for the equivalent
amount in another currency.

To process this screen, type FX Purchase - Walk-in in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

3. Under Customer Transaction, click Forex Transactions.

4. Under Forex Transactions, click FX Purchase - Walk-in.

→ The FX Purchase Against Walk-in screen displays.

Figure 36: FX Purchase Against Walk-in Screen

2.6.7.1 Main Transaction Details

Specify the details in the FX Purchase Against Walk-in screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description: FX
Purchase Against Walk-in Screen.

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Field Description: FX Purchase Against Walk-in Screen

Field Description

Amount Bought Select the applicable currency from the drop-down list and
specify the amount that is bought from the walk-in customer.

Currency Paid Select the currency that you have paid to the walk-in
customer. You can select the appropriate code from the
adjoining option list that displays all the currency codes
maintained in the system.

Beneficiary Name Specify the name of the beneficiary walk-in customer.

Beneficiary Address 1 to Specify the address of the beneficiary walk-in customer.

Beneficiary Address 4

Identification Type Select the type of identification provided by the walk-in

customer from the drop-down list.

Identification Number Specify the identification number provided by the walk-in

customer.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

Amount Paid Displays the amount paid to the customer.

NOTE: The currency of the amount paid is defaulted from

received currency. The Amount Paid will be
calculated based on the Amount Bought and the
Exchange Rate.

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Field Description

Total Charges Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative FX Purchase (Walk-in) and it

can be modified.

2.6.7.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.6.7.3 FX In Denomination Details

The FX In Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the FX In denomination units. The currency code and
corresponding denomination codes will be defaulted based on Currency Bought. For more
information on this segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.6.7.4 FX Out Denomination Details

The FX Out Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the FX Out denomination units. The currency code and
corresponding denomination codes will be defaulted based on Currency Paid. For more
information on this segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.6.7.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated, and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the teller cash position is updated based on the
currency of the Amount Bought and the Amount Paid fields. For more information on
transaction submission and validations, refer to the topic 2.6.1.4 Transaction Submission in this
guide.

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2.6.8 Close Out Withdrawal by Account

This screen is used to initiate an account closure and close the CASA account by crediting the funds
to the CASA account based on customer request.

To process this screen, type Closure - Account in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

3. Under Customer Transaction, click Close Out Withdrawal.

4. Under Close Out Withdrawal, click Closure - Account.

→ The Close Out Withdrawal by Account screen displays.

Figure 37: Close Out Withdrawal by Account Screen

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2.6.8.1 Main Transaction Details

Specify the details in the Close Out Withdrawal by Account screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: Close Out Withdrawal by Account Screen.

Field Description: Close Out Withdrawal by Account Screen

Field Description

Account Number Specify the account number for which the account closure to
be requested.

Account Branch Displays the branch code of the specified account number.

Account Name Displays the name of the specified account number.

Customer ID Displays the customer ID of the specified account number.

Fetch Balance Click this icon to fetch the account balance details.

Account Amount Displays the account balance in account currency.

Offset Account Specify the account number to which the funds needs to be
transferred during the account closure.

Offset Account Amount Displays the offset account amount along with account
currency.

Offset Account Name Displays the name of the offset account.

Offset Account Branch Displays the branch code of the offset account.

Exchange Rate Displays the exchange rate based on the Account Currency
and Offset Account Currency.

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Field Description

Total Charges Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative Close Out Withdrawal by

Account and it can be modified.

2.6.8.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.6.8.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated, and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction submission, the transaction details are handed off to UBS
CASA module in the Oracle FLEXCUBE Universal banking Banking for account closure
process.

2.6.9 Close Out Withdrawal by Cash

This screen is used to initiate an account closure and close the CASA account by dispersing the
cash to the customer.

To process this screen, type Closure - Cash in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Transaction.

3. Under Customer Transaction, click Close Out Withdrawal.

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4. Under Close Out Withdrawal, click Closure - Cash.

→ The Close Out Withdrawal by Cash screen displays.

Figure 38: Close Out Withdrawal by Cash Screen

2.6.9.1 Main Transaction Details

Specify the details in the Close Out Withdrawal by Cash screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Close Out Withdrawal by Cash Screen.

Field Description: Close Out Withdrawal by Cash Screen

Field Description

Account Number Specify the account number for which the account closure to
be requested.

Account Branch Displays the branch code of the specified account number.

Account Name Displays the name of the specified account number.

Customer ID Displays the customer ID of the specified account number.

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Field Description

Fetch Balance Click this icon to fetch the account balance details.

Account Amount Displays the account balance in account currency.

Transaction Amount Specify the currency in which the customer requested the
cash.

NOTE: The system displays the derived transaction amount

based on the exchange rate fetched using account
currency and transaction currency.

Exchange Rate Displays the exchange rate based on the Account Currency
and Offset Account Currency.

Total Charges Displays the total charge amount, which is computed by the
system in local currency of the branch.

Narrative Displays the default narrative Close Out Withdrawal by

Cash and it can be modified.

2.6.9.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.6.9.3 Denomination Details

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2.6.9.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated, and the Transaction Completed

Successfully information message is displayed.

2.7 Miscellaneous Transactions

This section describes the various screens used to perform the miscellaneous transactions. The
screens are described in the following sub-sections:

• 2.7.1 Miscellaneous Customer Debit

• 2.7.2 Miscellaneous Customer Credit

• 2.7.3 Miscellaneous GL Debit

• 2.7.4 Miscellaneous GL Credit

• 2.7.5 Miscellaneous GL Transfer

2.7.1 Miscellaneous Customer Debit

This screen is used to transfer funds from the customer account to General Ledger (GL). The
customer account can be debited for various reasons, with corresponding credit to a GL belonging to
the transaction branch.

To process this screen, type Misc Customer Debit in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Miscellaneous.

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3. Under Miscellaneous, click Misc Customer Debit.

→ The Miscellaneous Customer Debit screen displays.

Figure 39: Miscellaneous Customer Debit Screen

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2.7.1.1 Main Transaction Details

Specify the details in the Miscellaneous Customer Debit screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Miscellaneous Customer Debit Screen.

Field Description: Miscellaneous Customer Debit Screen

Field Description

Account Number Specify the account number from which the funds need to be
debited.

Account Amount Displays the account currency based on the account number
specified. Specify the amount that needs to be debited from
the account currency.

GL Account Number Specify the GL account to which the funds need to be

credited. You can select the appropriate GL account from the
adjoining option list that displays all the valid GL accounts.

GL Description Displays the description of the selected GL account number.

GL Currency By default, the account currency is displayed and it can be

modified.

GL Amount Displays the amount in terms of GL currency.

Narrative Displays the default narrative Miscellaneous Customer

Debit and it can be modified.

Reference Number Specify the reference number for the transaction.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into GL currency and it can be modified.

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Field Description
NOTE: If the transaction currency is the same as the
account currency, the system displays the exchange
rate as 1.

2.7.1.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.7.1.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves.

2.7.2 Miscellaneous Customer Credit

This screen is used to transfer funds from GL to the customer account. The customer account can
be credited for various reasons, with corresponding debit to a GL belonging to the transaction
branch.

To process this screen, type Misc Customer Credit in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Miscellaneous.

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3. Under Miscellaneous, click Misc Customer Credit.

→ The Miscellaneous Customer Credit screen displays.

Figure 40: Miscellaneous Customer Credit Screen

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2.7.2.1 Main Transaction Details

Specify the details in the Miscellaneous Customer Credit screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: Miscellaneous Customer Credit Screen.

Field Description: Miscellaneous Customer Credit Screen

Field Description

Account Number Specify the account number from which the funds need to be
credited.

NOTE: In addition, you can use Oracle Banking Virtual

Accounts. These Virtual Accounts are used as a
routing account to credit the underlying physical
account.

Account Amount Displays the account currency based on the account number
specified. Specify the amount to be credited from the account
currency.

GL Account Number Specify the GL account from which the funds need to be
debited. You can select the appropriate GL account from the
adjoining option list that displays all the valid GL accounts.

GL Currency By default, the account currency is displayed and it can be

modified.

GL Amount Displays the amount in terms of GL currency.

GL Description Displays the description of the selected GL account number.

Narrative Displays the default narrative Miscellaneous Customer

Credit and it can be modified.

Reference Number Specify the reference number for the transaction.

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Field Description

Exchange Rate Displays the exchange rate used to convert the transaction
currency into GL currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

2.7.2.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.7.2.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any approval warning raised when the
transaction saves. On transaction completion, the GL account is debited and Customer account
is credited to the extent of Account Amount.

2.7.3 Miscellaneous GL Debit

This screen is used to debit funds from a GL account of the transaction branch and pass the
corresponding credit to the Cash GL account in the same branch.

To process this screen, type Misc GL Debit in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Miscellaneous.

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3. Under Miscellaneous, click Misc GL Debit.

→ The Miscellaneous GL Debit screen displays.

Figure 41: Miscellaneous GL Debit

2.7.3.1 Main Transaction Details

Specify the details in the Miscellaneous GL Debit screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Miscellaneous GL Debit Screen.

Field Description: Miscellaneous GL Debit Screen

Field Description

GL Account Number Specify the GL account from which the funds need to be
debited. You can select the appropriate GL account from the
adjoining option list that displays all the valid GL accounts.

GL Currency Displays the branch account currency and allows to modify if

required.

GL Amount Displays the amount which is credited to GL account.

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Field Description

GL Description Displays the description of the selected GL account number.

Transaction Amount Specify the appropriate currency and the amount that has to
be credited to the cash account in the specified currency.

NOTE: By default, the local currency of the branch is

displayed, select another currency if required.

Narrative Displays the default narrative Miscellaneous GL Debit and

it can be modified.

Reference Number Specify the reference number for the transaction.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into GL currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

2.7.3.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.7.3.3 Denomination Details

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2.7.3.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of the Teller is updated successfully.

2.7.4 Miscellaneous GL Credit

This screen is used to credit funds to a GL account of the transaction branch and pass the
corresponding debit to the Cash GL account in the same branch.

To process this screen, type Misc GL Credit in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Miscellaneous.

3. Under Miscellaneous, click Misc GL Credit.

→ The Miscellaneous GL Credit screen displays.

Figure 42: Miscellaneous GL Credit Screen

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2.7.4.1 Main Transaction Details

Specify the details in the Miscellaneous GL Credit screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Miscellaneous GL Credit Screen.

Field Description: Miscellaneous GL Credit Screen

Field Description

GL Account Number Specify the GL account to which the funds need to be

credited. Select the appropriate GL account from the
adjoining option list that displays all the valid GL accounts.

GL Amount Displays the branch account currency and allows to modify if

required, and shows the amount which is credited to GL
account.

GL Description Displays the description of the selected GL account number.

Transaction Amount Specify the appropriate currency and the amount that has to
be debited from the cash account in the specified currency.

NOTE: By default, the local currency of the branch is

displayed, select another currency if required.

Narrative Displays the default narrative Miscellaneous GL Credit and

it can be modified.

Reference Number Specify the reference number for the transaction.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into GL currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

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2.7.4.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.7.4.3 Denomination Details

2.7.4.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. On transaction completion, the cash balance of the Teller gets updated successfully.

2.7.5 Miscellaneous GL Transfer

This screen is used to transfer funds from a GL account to another GL account. To process this
screen, type Misc GL Transfer in the Menu Item Search located at the left corner of the application
toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Miscellaneous.

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3. Under Miscellaneous, click Misc GL Transfer.

→ The Miscellaneous GL Transfer screen displays.

Figure 43: Miscellaneous GL Transfer Screen

2.7.5.1 Main Transaction Details

Specify the details in the Miscellaneous GL Transfer screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Miscellaneous GL Transfer Screen.

Field Description: Miscellaneous GL Transfer Screen

Field Description

From GL Account Number Specify the GL account to which the funds need to be
debited. Select the appropriate GL account from the
adjoining option list that displays all the valid GL accounts.

From GL Amount Displays the branch account currency and allows to modify if
required, and shows the amount which is debited from GL
account.

From GL Description Displays the description of the selected GL account number.

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Field Description

GL Currency Displays the branch currency and allows to modify if

required.

To GL Account Number Specify the GL account to which the funds need to be

credited. Select the appropriate GL account from the
adjoining option list that displays all the valid GL accounts.

To GL Amount Displays the branch account currency and allows to modify if

required, and shows the amount which is credited to GL
account.

To GL Description Displays the description of the selected GL account number.

GL Currency Displays the branch currency and allows to modify if

required.

Narrative Displays the default narrative Miscellaneous GL Transfer

and it can be modified.

Reference Number Specify the reference number for the transaction.

Exchange Rate Displays the exchange rate used to convert the transaction
currency into GL currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system displays the exchange
rate as 1.

2.7.5.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.7.5.3 Transaction Submission

1. Click Submit to complete the transaction.

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→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves.

2.8 Transfers
This section describes the various screens used to perform the transfers. The screens are described in
the following sub-sections:

• 2.8.1 Account Transfer

• 2.8.2 In House Cheque Deposit

• 2.8.3 Domestic Transfer Against Account

• 2.8.4 Domestic Transfer Against Walk-in

• 2.8.5 International Transfer Against Account

• 2.8.6 International Transfer Against Walk-in

2.8.1 Account Transfer

This screen is used to transfer funds from one account to another account within the bank. The
funding account and beneficiary account can be in different currencies and belong to different
branches.

To process this screen, type Account Transfer in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Transfers.

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3. Under Transfers, click Account Transfer.

→ The Account Transfer screen displays.

Figure 44: Account Transfer Screen

2.8.1.1 Main Transaction Details

Specify the details in the Account Transfer screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Account Transfer
Screen.

Field Description: Account Transfer Screen

Field Description

Transaction Account Specify the customer account from which the funds needs to
Number be debited.

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Field Description

Transaction Account Name Displays account name based on the account number
specified.

Transaction Amount Displays the transaction account currency. Specify the

transaction amount that needs to be debited from customer
account.

Cheque Number Specify the cheque number of the customer account as

provided by the Customer.

Cheque Date Select the date on which cheque has been issued from the
adjoining calendar.

Credit Account Number Specify the account to which the funds needs to be credited.

NOTE: In addition, you can use Oracle Banking Virtual

Accounts. These Virtual Accounts are used as a
routing account to credit the underlying physical
account.

Credit Amount Displays the amount in terms of credit account currency.

Credit Account Name Displays the description of the account number specifed.

Exchange Rate Displays the exchange rate used to convert the transaction
account currency into credit account currency and it can be
modified.

NOTE: If the transaction currency is same as the account

currency, the system displays the exchange rate as
1.

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Field Description

Total Charge (LCY) Displays the total charge amount, which is computed by the
system.

Narrative Displays the default narrative Account Transfer and it can

be modified.

2.8.1.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.8.1.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. When you submit, the transaction details are handed off to Oracle Banking Payments
system for outgoing payment creation and processing with external system status as Pending.
After the transaction is processed and responded from Oracle Banking Payments with
appropriate status, the Teller selects the transaction from Electronic Journal Transaction Log
and completes the transaction.

2.8.2 In-House Cheque Deposit

This screen is used to capture in-house cheque deposit transactions for the customers. To process
this screen, type In House Cheque Deposit in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Transfers.

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3. Under Transfers, click In House Cheque Deposit.

→ The In House Cheque Deposit screen displays.

Figure 45: In House Cheque Deposit Screen

2.8.2.1 Main Transaction Details

Specify the details in the In House Cheque Deposit screen. For more information on fields,
refer to table Field Description: In House Cheque Deposit Screen.

Field Description: In House Cheque Deposit Screen

Field Description

Debit Account Number Specify the account number of the drawer.

Account Name Displays the name of the account.

Cheque Amount Specify the currency and amount as mentioned in the

cheque.

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Field Description

Cheque Number Specify the cheque number.

Cheque Date Specify the date of issue as mentioned in the cheque.

Transaction Account Specify the account number that needs to be credited with
Number the cheque amount.

Transaction Amount Displays the transaction amount based on the exchange

rate.

Total Charge Amount Displays the total charge amount which is computed by the
system.

Narrative Displays the default narrative In House Cheque Deposit

and it can be modified.

2.8.2.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.8.2.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

2.8.3 Domestic Transfer Against Account

This screen is used to transfer funds from an account held with the bank to an account held with
another bank, within the same country. Based on the payment type selected, the transaction is
routed to corresponding transaction network.

To process this screen, type Domestic Trf - Account in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Transfers.

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3. Under Transfers, click Domestic Trf - Account.

→ The Domestic Transfer Against Account screen is displayed.

Figure 46: Domestic Transfer Against Account Screen

2.8.3.1 Main Transaction Details

Specify the details in the Domestic Transfer Against Account screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: Domestic Transfer Against Account Screen.

Field Description: Domestic Transfer Against Account Screen

Field Description

Remitter Account Number Specify the customer account from which the funds needs to
be debited.

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Field Description

Transaction Amount Displays the transaction account currency and it allows to

select from drop-down values. Specify the transaction
amount that needs to be debited from customer account.

Cheque Number Specify the cheque number of the customer account as

provided by the Customer.

Cheque Date Select the date on which cheque has been issued from the
adjoining calendar.

Account Amount Displays the amount in terms of remitter account currency.

Exchange Rate Displays the exchange rate used to convert the transaction
account currency into credit account currency and it can be
modified.

NOTE: If the transaction currency is same as the account

currency, the system displays the exchange rate as
1.

Total Charges Displays the total charge amount, which is computed by the
system.

Narrative Displays the default narrative Domestic Transfer Against

Account and it can be modified.

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2.8.3.2 Payment Details

Figure 47: Payment Details

Specify the details in the Payment Details segment. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Payment Details.

Field Description: Payment Details

Field Description

Remitter Details Specify the fields.

Remitter Name Displays the remitter description based on the remitter

account number specified.

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Field Description

Address Line 1 to Displays the remitter address details.

Address Line 4

Communication Mode Specify the mode of communication for the transaction. The
drop-down values are E-Mail and Phone.

Mobile No Specify the mobile number if the mode of communication is

selected as Phone.

Email ID Specify the email address if the mode of communication is

selected as E-Mail.

Beneficiary Details Specify the fields.

Payment Type Select the payment type from the drop-down values.

Beneficiary Bank Code Select the beneficiary bank code from the list of values. The
LOV display all valid clearing bank codes maintained in the
system.

Beneficiary Bank Name Specify the name of the beneficiary bank. If the beneficiary
bank code is selected, system displays the description.

Beneficiary Account Specify the account number of the beneficiary.

Number

Account Type Select the account type of the beneficiary from the drop-
down list.

Account Name Specify the account name of the beneficiary.

Address Line 1 to Specify the address of the beneficiary.

Address Line 4

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Field Description

Remittance Information Specify the fields.

Remittance Information Specify the remittance information in free text format.

Line 1 to
Remittance Information
Line 4

2.8.3.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.8.3.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

2.8.4 Domestic Transfer Against Walk-in

This screen is used to accept cash from walk-in customer and transfer funds to the account held with
another bank within the same country. Based on the payment type selected, the transaction is routed
to corresponding transaction network.

To process this screen, type Domestic Trf - Walkin in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Transfers.

3. Under Transfers, click Domestic Trf - Walkin.

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→ The Domestic Transfer Against Walkin screen displays.

Figure 48: Domestic Transfer Against Walkin Screen

2.8.4.1 Main Transaction Details

Specify the details in the Domestic Transfer Against Walkin screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: Domestic Transfer Against Walkin.

Field Description: Domestic Transfer Against Walkin

Field Description

Transaction Amount Select the transaction currency from the drop-down list.
Specify the transaction amount that needs to be transferred.

Total Charges Displays the total charge amount, which is computed by the
system.

Narrative Displays the default narrative Domestic Transfer Against

Walkin and it can be modified.

2.8.4.2 Payment Details

The Payment Details segment is used to specify the details of remitter, beneficiary, and
remittance information. For more information on this segment, refer to the topic 2.8.3.2 Payment
Details in this guide.

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2.8.4.3 Denomination Details

2.8.4.4 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.8.4.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

2.8.5 International Transfer Against Account

This screen is used to facilitate international transfer by debiting the account holder of the bank. You
can remit in currency of the customer account and transfer in another currency based on the request
from the customer. If the transaction currency differs from the transfer currency, the exchange rate is
populated to calculate the equivalent amount.

To process this screen, type International - Account in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Transfers.

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3. Under Transfers, click International - Account.

→ The International Transfer Against Account screen displays.

Figure 49: International Transfer Against Account Screen

2.8.5.1 Main Transaction Details

Field Description: International Transfer Against Account

Field Description

Remitter Account Number Specify the customer account from which the funds needs to
be debited.

Transfer Amount Specify the transfer account currency and the transfer
amount that needs to be debited from customer account.

Transaction Amount Displays the remitter account currency based on the account
number selected and the transaction amount based on the
exchange rate.

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Field Description

Exchange Rate Displays the exchange rate used to convert the transfer
account currency into credit account currency and it can be
modified.

NOTE: If the transfer currency is same as the account

currency, the system displays the exchange rate as
1.

Total Charges Displays the total charge amount, which is computed by the
system.

Narrative Displays the default narrative International Transfer

Against Account and it can be modified.

2.8.5.2 Payment Details

Figure 50: Payment Details

Specify the details in the Payment Details segment. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Payment Details.

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Field Description: Payment Details

Field Description

Remitter Details Specify the fields.

Remitter Name Displays the remitter description based on the remitter

account number specified.

Address Line 1 to Displays the remitter address details.

Address Line 4

Communication Mode Specify the mode of communication for the transaction. The
drop-down values are E-Mail and Phone.

Mobile No Specify the mobile number if the mode of communication is

selected as Phone.

Email ID Specify the email address if the mode of communication is

selected as E-Mail.

Beneficiary Details Specify the fields.

Beneficiary Bank BIC Code Select the beneficiary BIC code from the list of values.

NOTE: The LOV display all valid swift BIC codes maintained
in the system.

Beneficiary Bank Code Select the beneficiary bank code from the list of values.

NOTE: The LOV display all valid clearing bank codes

maintained in the system.

Beneficiary Bank Name Specify the name of the beneficiary bank.

NOTE: If the beneficiary bank code is selected, system

displays the description.

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Field Description

Receiver BIC Code Specify the receiver BIC code from the list of values.

NOTE: The LOV displays all the valid swift BIC codes
maintained in the system.

Beneficiary Account Specify the account number of the beneficiary.

Number

Account Type Select the account type of the beneficiary from the drop-
down list.

Account Name Specify the account name of the beneficiary.

Address Line 1 to Specify the address of the beneficiary.

Address Line 4

Remittance Information Specify the fields.

Remittance Information Specify the remittance information in free text format.

Line 1 to
Remittance Information
Line 4

2.8.5.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.8.5.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

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After the transaction is processed and responded from Oracle Banking Payments with
appropriate status, the Teller selects the transaction from Electronic Journal Transaction Log
and completes the transaction.

2.8.6 International Transfer Against Walk-in

This screen is used to facilitate international transfer by accepting cash from the walk-in customer.
You can remit funds in transaction currency and transfer in another currency based on the
customer’s request. If the transaction currency differs from the transfer currency, the exchange rate
is populated to calculate the equivalent amount.

To process this screen, type International - Walk-in in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Transfers.

3. Under Transfers, click International - Walk-in.

→ The International Transfer Against Walk-in screen displays.

Figure 51: International Transfer Against Walk-in Screen

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2.8.6.1 Main Transaction Details

Specify the details in the Domestic Transfer Against Walk-in screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field
Description: International Transfer Against Walk-in.

Field Description: International Transfer Against Walk-in

Field Description

Transaction Amount Specify the currency in which the cash is accepted from
walk-in customer and the transaction amount as requested
by the customer.

Transfer Currency Specify the currency in which the funds to be transferred.

Transfer Amount System display the transfer amount based on the exchange
rate pickup.

Exchange Rate Displays the exchange rate used to convert the transfer
currency into transaction currency and it can be modified.

NOTE: If the transfer currency is same as the account

currency, the system displays the exchange rate as
1.

Total Charges Displays the total charge amount, which is computed by the
system.

Narrative Displays the default narrative International Transfer

Against Walk-in and it can be modified.

2.8.6.2 Payment Details

The Payment Details segment is used to specify the details of remitter, beneficiary, and
remittance information. For more information on this segment, refer to the topic 2.8.5.2 Payment
Details in this guide.

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2.8.6.3 Denomination Details

2.8.6.4 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.8.6.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

2.9 Clearing
This section describes the screen used to perform the clearing. The Cheque Deposit screen is
described in the following sub-section:

• 2.9.1 Cheque Deposit

2.9.1 Cheque Deposit

The Teller can use this screen to capture the cheque deposit request submitted by the customer. To
process this screen, type Cheque Deposit in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Clearing.

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3. Under Clearing, click Cheque Deposit.

→ The Cheque Deposit screen displays.

Figure 52: Cheque Deposit Screen

2.9.1.1 Main Transaction Details

Specify the details in the Cheque Deposit screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Cheque Deposit
Screen.

Field Description: Cheque Deposit Screen

Field Description

Account No Specify the customer account number in which the cheque

needs to be deposited. When you press Tab key, the
following details are displayed:

• Customer ID

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Field Description
• Image

• Signature

• KYC Status

• Account Balance

• Address

NOTE: If the specified account number is a joint account

holder, the joint holder details of the account can be
viewed in the Customer Information Widget along
with mode of operation.

Account Currency Specify the currency of the specified account number.

Cheque Amount Specify the currency and amount mentioned in the cheque
that needs to be deposited in the account.

Cheque Number Specify the MICR number displayed on the cheque.

Cheque Date Specify the cheque issued date.

Drawer Account Number Specify the account number on which the cheque is drawn.

Cheque Deposit Date Displays the current posting date as the cheque deposit date.

Routing Number Specify the routing number for cheque clearance. The
system will not validate the specified routing number.

Exchange Rate Displays the exchange rate used to convert the cheque
currency into transaction currency and it can be modified.

If the transfer currency is same as the account currency, the

system displays the exchange rate as 1.

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Field Description

Total Charges (LCY) Displays the total charge amount, which is computed by the
system.

Narrative Displays the default narrative Cheque Deposit and it can be

modified.

2.9.1.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.9.1.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

2.10 Remittances
This section describes the various types of remittances performed. The remittances are categorized into
following sub-sections:

• 2.10.1 Bankers Cheque

• 2.10.2 Demand Drafts

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2.10.1 Bankers Cheque

This sub-section describes the various screens used to perform the remittances related to Bankers
Cheque (BC). The screens are described in the following topics:

• 2.10.1.1 BC Issue Against Customer Account

• 2.10.1.2 BC Issue Against Walk-in

• 2.10.1.3 BC Issue Against GL

• 2.10.1.4 BC Liquidation Against Account

• 2.10.1.5 BC Liquidation Against Walk-in

• 2.10.1.6 BC Liquidation Against GL

• 2.10.1.7 BC Print/Re-print

2.10.1.1 BC Issue Against Customer Account

The Teller can use this screen to issue a BC against the savings account of a customer. To
process this screen, type BC Issue - Account in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

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3. Under Remittances, click BC Issue - Account.

→ The BC Issue Against Account screen displays.

Figure 53: BC Issue Against Account Screen

2.10.1.1.1 Main Transaction Details

Specify the details in the BC Issue Against Account screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field
Description: BC Issue Against Account.

Field Description: BC Issue Against Account

Field Description

Issuing Branch Code Displays the code of the logged-in branch.

Branch Name Displays the description of issuing branch.

BC Amount Select the BC currency from the drop-down list and

specify the BC amount.

BC Date Select the date that needs to be mentioned in the BC.

The current posting date is displayed by default.

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Field Description

BC No Specify the instrument number and validate. If not

specified, the system generates the BC number based on
the maintenance setup.

BC Serial Number Displays the serial number.

Payee Details Specify the fields.

Payee Name Specify the payee name on which the BC is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

Payee Identification Specify the identification number of the payee.

Number

Narrative Displays the default narrative BC Issuance Account and

it can be modified.

2.10.1.1.2 Funding Details

Figure 54: Funding Details

Specify the details in the Funding Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Funding Details.

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Field Description: Funding Details

Field Description

Drawer Account Number Specify the account number of the customer who has
requested the BC.

Cheque Number Specify the cheque number of the drawer account.

Cheque Date Specify the date as mentioned in the cheque.

Exchange Rate Displays the exchange rate used to convert the BC

currency into account currency and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Account Amount Displays the transaction amount converted in terms of

account amount based on the exchange rate.

Total Charges Displays the total charges applicable for the BC issuance.

2.10.1.1.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.1.1.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

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2.10.1.2 BC Issue Against Walk-in

The Teller can use this screen to issue a BC to the walk-in customers who does not have
account with the bank. To process this screen, type BC Issue - Walk-in in the Menu Item
Search located at the left corner of the application toolbar and select the appropriate screen (or)
do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click BC Issue - Walk-in.

→ The BC Issue Against Walk-in screen displays.

Figure 55: BC Issue Against Walk-in Screen

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2.10.1.2.1 Main Transaction Details

Specify the details in the BC Issue Against Walk-in screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field
Description: BC Issue Against Walk-in.

Field Description: BC Issue Against Walk-in

Field Description

Issuing Branch Code Displays the code of the logged-in branch.

Branch Name Displays the description of issuing branch.

BC Amount Select the BC currency from the drop-down list and

specify the BC amount.

BC Date Select the date that needs to be mentioned in the BC.

The current posting date is displayed by default.

BC No Specify the instrument number and validate. If not

specified, the system generates the BC number based on
the maintenance setup.

BC Serial Number Displays the serial number.

Payee Details Specify the fields.

Payee Name Specify the payee name on which the BC is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

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Field Description

Payee Identification Specify the identification number of the payee.

Number

Narrative Displays the default narrative BC Issuance Against

Walk-in and it can be modified.

2.10.1.2.2 Funding Details

Figure 56: Funding Details

Specify the details in the Funding Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Funding Details.

Field Description: Funding Details

Field Description

Transaction Amount Specify the transaction currency in which the walk-in

customer deposits the cash.

Drawer Name Specify the name of the drawer.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

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Field Description

Identification Number Specify the identification number of the payee.

Exchange Rate Displays the exchange rate.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the BC issuance.

2.10.1.2.3 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.10.1.2.4 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.1.2.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

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2.10.1.3 BC Issue Against GL

The Teller can use this screen to issue a BC against a GL account for the customer. To process
this screen, type BC Issue - GL in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click BC Issue - GL.

→ The BC Issue Against GL screen displays.

Figure 57: BC Issue Against GL Screen

2.10.1.3.1 Main Transaction Details

Specify the details in the BC Issue Against GL screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: BC
Issue Against GL Screen.

Field Description: BC Issue Against GL Screen

Field Description

Issuing Branch Code Displays the logged-in branch code.

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Field Description

Branch Name Displays the description of issuing branch.

BC Amount Select the BC currency from the drop-down list and the
BC amount.

BC Date Select the date that needs to be mentioned in the BC.

The current posting date is displayed by default.

BC No Specify the instrument number and validate.

NOTE: If not specified, the system generates the BC

number based on the maintenance setup.

BC Serial Number Displays the serial number.

Payee Details Specify the fields.

Payee Name Specify the payee name on which the BC is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

Payee Identification Specify the identification number of the payee.

Number

Narrative Displays the default narrative BC Issuance Against GL

and it can be modified.

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2.10.1.3.2 Funding Details

Figure 58: Funding Details

Specify the details in the Funding Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Funding Details.

Field Description: Funding Details

Field Description

GL Account No Select the account number of the GL against which the

BC is issued from the LOV.

Account Currency Displays the currency of the drawer account.

GL Description Displays a brief description on the general ledger.

Drawer Name Specify the name of the drawer.

Identification Type Select the identification type of the payee from the drop-
down list.

Identification Number Specify the identification number of the payee.

Exchange Rate Displays the exchange rate.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

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Field Description

Total Charges Displays the total charges applicable for the BC issuance.

2.10.1.3.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.1.3.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.1.4 BC Liquidation Against Account

The Teller can use this screen to liquidate a BC against the account. To process this screen,
type BC Liqdn - Account in the Menu Item Search located at the left corner of the application
toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click BC Liqdn - Account.

→ The BC Liquidation against Account screen displays.

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Figure 59: BC Liquidation against Account Screen

2.10.1.4.1 Main Transaction Details

Specify the details in the BC Liquidation against Account screen. For more information
on fields, refer to table Field Description: BC Liquidation against Account Screen.

Field Description: BC Liquidation against Account Screen

Field Description

Issue Branch Code Select the branch code where the BC is issued from the
LOV.

BC No Specify the instrument number of the BC that needs to be

liquidated.

BC Serial Number Displays the serial number.

Query Click this icon to fetch instrument details.

Issue Branch Code Displays the branch code where the BC is issued.

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Field Description

Payable Branch Code Displays the branch code where the BC can be
liquidated.

BC No Displays the BC number for the BC liquidation.

BC Amount Select the BC currency from the drop-down list and the
BC amount.

BC Status Displays the status of the BC.

Issue Date Displays the issue date of the BC.

Drawer Name Displays the name of the drawer.

Payee Name Specify the payee name on which the BC is drawn.

Payee Account Number Displays the Payee Account number on which the BC is
drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

2.10.1.4.2 BC Liquidation Details

Figure 60: BC Liquidation Details

Specify the details in the BC Liquidation Details segment. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field
Description: BC Liquidation Details.

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Field Description: BC Liquidation Details

Field Description

Liquidation Mode Select the mode of liquidation as Payment, Cancel, or

Refund from the drop down list.

Liquidation Date Specify the date of liquidation. By default display current

system date.

Account No Specify the customer account number to which the BC

needs to be liquidated.

Account Amount Displays the transaction amount converted in terms of

account amount based on the exchange rate.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the BC

liquidation.

Narrative Displays the default narrative and it can be modified.

2.10.1.4.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.10.1.4.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.1.5 BC Liquidation Against Walk-in

The Teller can use this screen to liquidate a BC against the walk-in customer and give an
equivalent amount in cash to the walk-in customer.

To process this screen, type BC Liqdn Against Walk-in in the Menu Item Search located at
the left corner of the application toolbar and select the appropriate screen (or) do the following
steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

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3. Under Remittances, click BC Liqdn Against Walk-in.

→ The BC Liquidation Against Walk-in screen displays.

Figure 61: BC Liquidation Against Walk-in Screen

2.10.1.5.1 Main Transaction Details

Specify the details in the BC Liquidation Against Walk-in screen. For more information
on fields, refer to table Field Description: BC Liquidation Against Walk-in Screen.

Field Description: BC Liquidation Against Walk-in Screen

Field Description

Issue Branch Code Select the branch code where the BC is issued from the
LOV.

BC No Specify the instrument number of the BC that needs to be

liquidated.

Query Click this icon to fetch instrument details.

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Field Description

Issue Branch Code Displays the branch code where the BC is issued.

Payable Branch Code Displays the branch code where the BC can be
liquidated.

BC No Displays the BC number for the BC liquidation.

BC Serial Number Displays the serial number.

BC Amount Displays the BC currency and the BC amount.

BC Status Displays the status of the BC.

Issue Date Displays the issue date of the BC.

Drawer Name Displays the name of the drawer.

Payee Name Specify the payee name on which the BC is drawn.

Payee Account Number Displays the Payee Account number on which the BC is
drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

2.10.1.5.2 BC Liquidation Details

Figure 62: BC Liquidation Details

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Field Description: BC Liquidation Details

Field Description

Liquidation Mode Select the mode of liquidation as Payment, Cancel, or

Refund from the drop down list.

Transaction Currency Specify the transaction currency in which the walk-in

customer deposits the cash from the LOV.

Liquidation Date Specify the date of liquidation. By default, it displays

current system date.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the BC

liquidation.

Narrative Displays the default narrative and it can be modified.

2.10.1.5.3 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.10.1.5.4 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.1.5.5 Transaction Submission

1. Click Submit to complete the transaction.

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→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.1.6 BC Liquidation Against GL

The Teller can use this screen to liquidate a BC against the GL. To process this screen, type
BC Liqdn Against GL in the Menu Item Search located at the left corner of the application
toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click BC Liqdn Against GL.

→ The BC Liquidation Against GL screen displays.

Figure 63: BC Liquidation Against GL Screen

2.10.1.6.1 Main Transaction Details

Specify the details in the BC Liquidation Against GL screen. For more information on
fields, refer to table Field Description: BC Liquidation against Account Screen.

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Field Description: BC Liquidation against Account Screen

Field Description

Issue Branch Code Select the branch code where the BC is issued from the
LOV.

BC No Specify the instrument number of the BC that needs to be

liquidated.

Query Click this icon to fetch instrument details.

Issue Branch Code Displays the branch code where the BC is issued.

Payable Branch Code Displays the branch code where the BC can be
liquidated.

BC No Displays the BC number for the BC liquidation.

BC Serial Number Displays the serial number.

BC Amount Displays the BC currency and the BC amount.

BC Status Displays the status of the BC.

Issue Date Displays the issue date of the BC.

Drawer Name Displays the name of the drawer.

Payee Name Specify the payee name on which the BC is drawn.

Payee Account Number Displays the Payee Account number on which the BC is
drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

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2.10.1.6.2 BC Liquidation Details

Figure 64: BC Liquidation Details

Field Description: BC Liquidation Details

Field Description

Liquidation Mode Select the mode of liquidation as Payment, Cancel, or

Refund from the drop down list.

GL Account Number Specify the GL customer account number to which the

BC needs to be liquidated.

GL Amount Select the GL currency and the GL amount is derived

based on BC currency & GL currency.

Liquidation Date Specify the date of liquidation.

NOTE: By default, the current system date is displayed.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the BC

liquidation.

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Field Description

Narrative Displays the default narrative and it can be modified.

2.10.1.6.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.1.6.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message displays.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.1.7 BC Print/Re-print
The Teller can use this screen to print a BC. It also used to re-print the BC, if it is not properly
printed or to issue duplicate instruments. The system keeps a track of such reprints so that the
bank officials or auditors can determine the reasons and validity of multiple instrument printing.

To process this screen, type BC Print-Reprint in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

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3. Under Remittances, click BC Print-Reprint.

→ The BC Print-Reprint screen displays.

Figure 65: BC Print-Reprint Screen

2.10.1.7.1 BC Transaction Details

Specify the details in the BC Print-Reprint screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: BC
Print-Reprint Screen.

Field Description: BC Print-Reprint Screen

Field Description

Bankers Cheque No Specify the BC number of the instrument that you need to
print or re-print.

Issue Branch Code Select the branch code where the instrument is issued
from the LOV.

Print Type Select the type Print or Reprint from the drop-down list.

Query Click this icon to fetch details of BC transaction.

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Field Description

Issuing Branch Code Displays the logged-in branch code.

BC Date Displays the date mentioned in the BC.

BC Amount Displays the BC currency and the BC amount.

Drawer Name Displays the name of the drawer.

BC Status Displays the status of the BC.

Beneficiary Details Specify the fields.

Beneficiary Name Displays the beneficiary name.

Identification Details Displays the identification details of the beneficiary.

Address Line 1 to Specify the address of the beneficiary.

Address Line 4

Reprint Count Specify the count of the current reprint operation. This is
applicable for reprint option only.

Narrative Displays the default narrative as Print/Reprint and it can

be modified.

2.10.1.7.2 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the
transaction saves.

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2.10.2 Demand Drafts

This sub-section describes the various screens used to perform the remittances related to Demand
Draft (DD). The screens are described in the following topics:

• 2.10.2.1 DD Issue Against Account

• 2.10.2.2 DD Issue Against Walk-in

• 2.10.2.3 DD Issue against GL

• 2.10.2.4 DD Liquidation Against Account

• 2.10.2.5 DD Liquidation Against Walk-in

• 2.10.2.6 DD Liquidation against GL

• 2.10.2.7 DD Print/Re-print

2.10.2.1 DD Issue Against Account

The Teller can use this screen to issue a Demand Draft (DD) against the savings account of the
customer. To process this screen, type DD Issue - Account in the Menu Item Search located
at the left corner of the application toolbar and select the appropriate screen (or) do the
following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

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3. Under Remittances, click DD Issue - Account.

→ The DD Issue Against Account screen displays.

Figure 66: DD Issue Against Account Screen

2.10.2.1.1 Main Transaction DD Details

Specify the details in the DD Issue Against Account screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field
Description: DD Issue Against Account Screen.

Field Description: DD Issue Against Account Screen

Field Description

Payable Branch Code Specify the branch code in which the demand drafts can
be liquidated.

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Field Description

Payable Branch Name Displays the name of payable branch.

Issuing Branch Code Displays the logged-in branch code.

Branch Name Displays the branch description of issuing branch

DD Amount Specify the DD currency and DD amount.

DD Date Specify the date that needs to be mentioned in the DD.

DD Serial No Displays the serial number.

DD No Specify the instrument number and validate. If not

specified, system generates the DD number based on the
maintenance setup.

Narrative Displays the narrative as DD Issuance Account and it

can be modified.

Payee Details Specify the fields.

Payee Name Specify the payee name on which the DD is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

Identification Number Specify the identification number of the Payee.

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2.10.2.1.2 Funding Details

Figure 67: Funding Details

Specify the details in the Funding Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Funding Details.

Field Description: Funding Details

Field Description

Drawer Account Number Specify the account number of the customer who has
requested the DD.

Account Amount Displays the account amount in account currency.

Cheque Number Specify the cheque number of the drawer account.

Cheque Date Specify the date as mentioned in the cheque.

Exchange Rate Displays the exchange rate.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the DD

issuance.

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2.10.2.1.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.2.1.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.2.2 DD Issue Against Walk-in

The Teller can use this screen to issue a DD to a walk-in customer. To process this screen, type
DD Issue - Walk-in in the Menu Item Search located at the left corner of the application toolbar
and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

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3. Under Remittances, click DD Issue - Walk-in.

→ The DD Issue Against Walk-in screen displays.

Figure 68: DD Issue Against Walk-in Screen

2.10.2.2.1 Main Transaction DD Details

Specify the details in the DD Issue Against Walk-in screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field
Description: DD Issue Against Walk-in Screen.

Field Description: DD Issue Against Walk-in Screen

Field Description

Payable Branch Code Specify the branch code in which the demand drafts can
be liquidated.

Payable Branch Name Displays the name of payable branch.

Issuing Branch Code Displays the logged-in branch code.

Branch Name Displays the branch description of issuing branch

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Field Description

DD Amount Specify the DD currency and DD amount.

DD Date Specify the date that needs to be mentioned in the DD.

DD Serial No Displays the serial number.

DD No Specify the instrument number and validate.

NOTE: If not specified, system generates the DD

number based on the maintenance setup.

Narrative Displays the narrative as DD Issuance against Walk-in

and it can be modified.

Payee Details Specify the fields.

Payee Name Specify the payee name on which the DD is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

Identification Number Specify the identification number of the Payee.

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2.10.2.2.2 Funding Details

Figure 69: Funding Details

Specify the details in the Funding Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Funding Details.

Field Description: Funding Details

Field Description

Transaction Amount Specify the transaction currency, the currency in which

the walk-in customer deposit the cash.

Drawer Name Specify the name of the drawer.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

Identification Number Specify the identification details of the payee.

Exchange Rate Displays the exchange rate.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

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Field Description

Total Charges Displays the total charges applicable for the DD

issuance.

2.10.2.2.3 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.10.2.2.4 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.2.2.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.2.3 DD Issue against GL

The Teller can use this screen to issue a DD against a GL account for the customer. To process
this screen, type DD Issue - GL in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

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3. Under Remittances, click DD Issue - GL.

→ The DD Issue Against GL screen displays.

Figure 70: DD Issue Against GL Screen

2.10.2.3.1 Main Transaction DD Details

Specify the details in the DD Issue Against GL screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: DD
Issue Against GL Screen.

Field Description: DD Issue Against GL Screen

Field Description

Payable Branch Code Specify the branch code in which the demand drafts can
be liquidated.

Payable Branch Name Displays the name of payable branch.

Issuing Branch Code Displays the logged-in branch code.

Branch Name Displays the branch description of issuing branch

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Field Description

DD Amount Specify the DD currency and DD amount.

DD Date Specify the date that needs to be mentioned in the DD.

DD Serial No Displays the serial number.

DD No Specify the instrument number and validate.

NOTE: If not specified, system generates the DD

number based on the maintenance setup.

Narrative Displays the narrative as DD Issuance Against GL and

it can be modified.

Payee Details Specify the fields.

Payee Name Specify the payee name on which the DD is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

Identification Type Select the identification type of the payee from the drop-
down list.

Identification Number Specify the identification number of the Payee.

2.10.2.3.2 Funding Details

Figure 71: Funding Details

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Specify the details in the Funding Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Funding Details.

Field Description: Funding Details

Field Description

GL Account No Select the account number of the GL against which the

BC is issued from the LOV.

GL Amount Select the GL currency and the GL amount is displayed

based on BC currency and GL currency conversion.

GL Description Displays a brief description on the general ledger.

Drawer Name Specify the name of the drawer.

Identification Type Select the identification type of the payee from the drop-
down list.

Identification Number Specify the identification number of the payee.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the DD

issuance.

2.10.2.3.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.10.2.3.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.2.4 DD Liquidation Against Account

The Teller can use this screen to liquidate a DD against an account. To process this screen,
type DD Liqdn - Account in the Menu Item Search located at the left corner of the application
toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click DD Liqdn - Account.

→ The DD Issue against Account screen displays.

Figure 72: DD Liquidation against Account Screen

2.10.2.4.1 Main Transaction Details

Specify the details in the DD Liquidation against Account screen. For more information
on fields, refer to table Field Description: DD Liquidation against Account Screen.

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Field Description: DD Liquidation against Account Screen

Field Description

Issue Branch Code Select the branch code in which the DD is issued from
the LOV.

DD Number Specify the instrument number of the DD that needs to be

liquidated.

Query Click this icon to fetch instrument details.

Payable Branch Code Displays the branch code where the DD can be
liquidated.

DD Amount Displays the DD currency and DD amount.

DD Status Displays the status of the DD.

Issue Date Displays the issue date of the DD.

Drawer Name Displays the name of the drawer.

Payee Name Specify the payee name on which the DD is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

2.10.2.4.2 DD Liquidation Details

Figure 73: DD Liquidation Details

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Specify the details in the DD Liquidation Details segment. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field
Description: DD Liquidation Details.

Field Description: DD Liquidation Details

Field Description

Liquidation Mode Select the mode of liquidation as Payment, Cancel, or

Refund from the drop down list.

Liquidation Date Specify the date of liquidation. By default, the current

system date is displayed.

Account No Specify the customer account number to which the DD

needs to be liquidated.

Account Amount Displays the account amount converted in terms of

account currency based on the exchange rate.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the DD

liquidation.

Narrative Displays the default narrative and it can be modified.

2.10.2.4.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.10.2.4.4 Transaction Submission

1. Click Submit to complete the transaction.

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→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.2.5 DD Liquidation Against Walk-in

The Teller can use this screen to liquidate the DD against a walk-in customer and give an
equivalent amount in cash.

To process this screen, type DD Liqdn – Walk-in in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click DD Liqdn – Walk-in.

→ The DD Liquidation against Walk-in Customer screen displays.

Figure 74: DD Liquidation Against Walk-in Screen

2.10.2.5.1 Main Transaction Details

Specify the details in the DD Liquidation against Walk-in Customer screen. For more
information on fields, refer to table Field Description: DD Liquidation against Walk-in
Customer Screen.

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Field Description: DD Liquidation against Walk-in Customer Screen

Field Description

Issue Branch Code Select the branch code in which the DD is issued from
the LOV.

DD Number Specify the instrument number of the DD that needs to be

liquidated.

Query Click this icon to fetch instrument details.

Payable Branch Code Displays the branch code where the DD can be
liquidated.

DD Amount Displays the DD currency and DD amount.

DD Status Displays the status of the DD.

Issue Date Displays the issue date of the DD.

Drawer Name Displays the name of the drawer.

Payee Name Specify the payee name on which the DD is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

2.10.2.5.2 DD Liquidation Details

Figure 75: Liquidation Details

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Specify the details in the Liquidation Details segment. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: DD
Liquidation Details.

Field Description: DD Liquidation Details

Field Description

Liquidation Mode Select the mode of liquidation as Payment, Cancel, or

Refund from the drop-down list.

Transaction Amount Specify the transaction currency and the transaction

amount is displayed based on the DD currency and
transaction currency conversion.

Liquidation Date Specify the date of liquidation.

NOTE: By default, the current system date is displayed.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the DD

liquidation.

Narrative Displays the default narrative and it can be modified.

2.10.2.5.3 Denomination Details

The Denomination segment is used to view the denominations maintained for the
transaction currency and to enter the denomination units. For more information on this
segment, refer to the topic 2.4.11.2 Denomination Details in this guide.

2.10.2.5.4 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.10.2.5.5 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.2.6 DD Liquidation against GL

The Teller can use this screen to liquidate the DD against a GL. To process this screen, type
DD Liqdn - GL in the Menu Item Search located at the left corner of the application toolbar and
select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click DD Liqdn - GL.

→ The DD Liquidation Against GL screen displays.

Figure 76: DD Liquidation Against GL Screen

2.10.2.6.1 Main Transaction Details

Specify the details in the DD Liquidation Against GL screen. For more information on
fields, refer to table Field Description: DD Liquidation Against GL Screen.

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Field Description: DD Liquidation Against GL Screen

Field Description

Issue Branch Code Select the branch code in which the DD is issued from
the LOV.

DD Number Specify the instrument number of the DD that needs to be

liquidated.

Query Click this icon to fetch instrument details.

Payable Branch Code Displays the branch code where the DD can be
liquidated.

DD Amount Displays the DD currency and DD amount.

DD Status Displays the status of the DD.

Issue Date Displays the issue date of the DD.

Drawer Name Displays the name of the drawer.

Payee Name Specify the payee name on which the DD is drawn.

Address Line 1 to Specify the address of the payee.

Address Line 4

2.10.2.6.2 DD Liquidation Details

Figure 77: Liquidation Details

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Field Description: Liquidation Details

Field Description

Liquidation Mode Select the mode of liquidation as Payment, Cancel, or

Refund from the drop-down list.

GL Account Number Specify the GL account number of the customer to which

the DD needs to be liquidated.

GL Amount Select the GL currency and GL amount is displayed

based on the DD currency and GL currency conversion.

Liquidation Date Specify the date of liquidation. By default, current system

date is displayed.

Exchange Rate Displays the exchange rate and it can be modified.

NOTE: If the transaction currency is the same as the

account currency, the system will display the
exchange rate as 1.

Total Charges Displays the total charges applicable for the DD

liquidation.

Narrative Displays the default narrative and it can be modified.

2.10.2.6.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

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2.10.2.6.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

For more information on transaction submission and validations, refer to the topic
2.10.1.1.4 Transaction Submission in this guide.

2.10.2.7 DD Print/Re-print
The Teller can use this screen to print a DD. It also used to re-print the DD, if it is not properly
printed or to issue duplicate instruments. The system keeps a track of such re-prints so that the
bank officials or auditors can determine the reasons and validity of multiple instrument printing.

To process this screen, type DD Print-Reprint in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Remittances.

3. Under Remittances, click DD Print-Reprint.

→ The DD Print-Reprint screen displays.

Figure 78: DD Print-Reprint Screen

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2.10.2.7.1 DD Transaction Details

Specify the details in the DD Print-Reprint screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: DD
Print-Reprint Screen.

Field Description: DD Print-Reprint Screen

Field Description

Demand Draft No Specify the DD number of the instrument that you need to
print or re-print.

Issue Branch Code Select the branch code where the instrument is issued
from the LOV.

Print Type Select the type Print or Reprint from the drop-down list.

Query Click this icon to fetch details of DD print or re-print.

Issuing Branch Code Displays the logged-in branch code.

DD Date Displays the date mentioned in the DD.

DD Amount Displays the DD currency and the DD amount.

Drawer Name Displays the name of the drawer.

DD Status Displays the status of the DD.

Beneficiary Details Specify the fields.

Beneficiary Name Displays the beneficiary name.

Identification Details Displays the identification details of the beneficiary.

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Field Description

Address Line 1 to Specify the address of the beneficiary.

Address Line 4

Reprint Count Specify the count of the current reprint operation. This is
applicable for reprint option only.

Narrative Displays the default narrative as Print/Reprint and it can

be modified.

2.10.2.7.2 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the
transaction saves.

2.11 Term Deposit Transactions

A deposit with a fixed tenure or term is called as time deposit or Term Deposits (TD). This section deals
with open, redeem, and top-up a term deposit. Each of these is explained in the following sub-sections:

• 2.11.1 Term Deposit Account Opening

• 2.11.2 Term Deposit Redemption Against Cash

• 2.11.3 Term Deposit Redemption Against Account

• 2.11.4 Term Deposit Top-up against Account

• 2.11.5 Term Deposit Top-up against Cash

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2.11.1 Term Deposit Account Opening

The Teller can use this screen to open a term deposit account. The following details are necessary
to open a term deposit account:

• Deposit details

• Funding details

• Joint Holder details

• Payout details

• Rollover details

To process this screen, type TD Account Opening in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Term Deposit.

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3. Under Term Deposit, click TD Account Opening.

→ The TD Account Opening screen displays.

Figure 79: TD Account Opening Screen

2.11.1.1 Main Transaction Details

Specify the basic details for opening the term deposit account. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description: TD
Account Opening Screen.

Field Description: TD Account Opening Screen

Field Description

Customer ID Specify the customer ID for which the deposit account is

to be opened.

Customer Name Displays the name of the customer based on the

Customer ID selected.

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Field Description

Deposit Product Specify the deposit product under which the deposit
account needs to be created. Select from the list of valid
deposit products maintained in the system.

Deposit Product Displays the default product description based on the

Description selected deposit product.

Deposit Account Specify the description or account name of the deposit

Description account created.

Deposit Account Opening The system displays the date of opening the deposit
Date account. This will be the start date of term deposit
interest.

2.11.1.2 Funding Details

Figure 80: Funding Details

Specify the details in the Funding Details segment. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Funding Details.

Field Description: Funding Details

Field Description

Deposit Amount Specify the currency and amount for term deposit.

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Field Description

Deposit Tenor Specify the tenor of deposit in days/months/years.

Pay By Select Account or Cash for the pay-in option.

Account Number Specify the account number from which the deposit
account need to be funded.

NOTE: This field is applicable only if the Pay By is

selected as Account.

Account Branch Displays the branch of the selected account number.

Account Amount Displays the currency of the selected account number

and the calculated account amount based on the
exchange rate.

Cheque Number Specify the cheque number of the account.

Cheque Date Specify the date as mentioned in the cheque.

Transaction Amount Specify the transaction currency if the Pay By is selected

as Cash.

NOTE: By default, branch currency will be shown and

allows for editing. In addition, the system defaults
the transaction amount based on the transaction
currency selected.

Exchange Rate Displays the exchange rate used to convert the deposit
currency into account or transaction currency and it can
be modified.

NOTE: If deposit currency is same as the account or

transaction currency, the system will display the
exchange rate as 1.

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2.11.1.3 Joint Holders Details

Figure 81: Joint Holders Details

Specify the details of the joint holders for the deposit account, if the account type is maintained
as Joint. For more information on fields, refer to table Field Description: Joint Holders.

Field Description: Joint Holders

Field Description

Joint Holder ID Select the customer ID which is considered as joint

account holder for the deposit account.

Joint Holder Name Displays the customer name as joint holder name.

Relationship Select the relationship of the joint account holder from the
drop down values (Father, Mother, Spouse, Son, or
Daughter).

2.11.1.4 Maturity Payment Details

Figure 82: Payout Details

Specify the parameters for automatic payout through either account transfer, bankers cheque,
or demand draft. The fields, which are marked with asterisk, are mandatory. For more
information on fields, refer to table Field Description: Payout Details.

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Field Description: Payout Details

Field Description

Repayment By Select the repayment option from the drop-down list

(Account, Bankers Cheque, or Demand Draft).

Payment Account Specify the account to which the repayment to be made.

This field allows you to input only if repayment is by
account.

Account Branch Displays the account branch based on the payment

account selected.

Beneficiary Name Specify the name of the beneficiary for the payout of BC
or DD drawn.

NOTE: This field allows you to input only if the

repayment is by BC or DD.

Beneficiary Address 1 to Specify the address of beneficiary for the payout.

Beneficiary Address 4

2.11.1.5 Maturity Instruction Details

Figure 83: Rollover Details

Specify the parameters for auto renewal of deposit account. For more information on fields,
refer to table Field Description: Rollover Details.

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Field Description: Rollover Details

Field Description

Auto Renewal Select if auto renewal required for the deposit account.

Renewal Type Specify the renewal type from the drop down values
(Principal, Interest, Principal + Interest, or Additional
Amount).

NOTE: This field is mandatory to input if auto renewal is

selected.

Renewal Amount Specify the renewal amount and renewal currency.

NOTE: The renewal currency is displayed as deposit

currency.

Renewal Tenor Specify the renewal tenor in days/months/year.

2.11.1.6 Denomination details

2.11.1.7 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

The transaction is moved to authorization in case of any warning raised when the transaction
saves. When you submit, the transaction details are handed off to Term Deposit module in
Oracle FLEXCUBE Universal Banking for TD account opening process.

2.11.2 Term Deposit Redemption Against Cash

The Teller can use this screen to initiate to manually redeem the cash from a term deposit account. It
is accomplished by the pre-mature redemption in either full or in part, ahead of maturity date or after
the maturity date when TD is in grace days without maturing.

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To process this screen, type Term Deposit Redemption Against Cash in the Menu Item Search
located at the left corner of the application toolbar and select the appropriate screen (or) do the
following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Term Deposit.

3. Under Term Deposit, click Term Deposit Redemption Against Cash.

→ The Term Deposit Redemption Against Cash screen displays.

Figure 84: Term Deposit Redemption Against Cash Screen

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2.11.2.1 Main Transaction Details

Specify the deposit account number to fetch the deposit details. For more information on fields,
refer to table Field Description: Term Deposit Redemption Against Cash Screen.

Field Description: Term Deposit Redemption Against Cash Screen

Field Description

Deposit Account Number Specify the deposit account number.

Account Currency Displays the currency of the deposit account.

Customer ID Displays the Customer ID of the deposit account number.

Account Name Displays the account description of the deposit account.

Account Branch Displays the branch of the deposit account.

Query Click this icon to fetch the deposit details.

Deposit Details Specify the fields.

Principal Amount Click Compute to get the amount paid at the time of term
deposit booking.

Interest Amount Displays the default rate of interest at which the interest
amount is calculated.

Tax Amount Displays the amount to be deducted towards tax.

Interest Rate Click Compute to get the current interest rate applicable
after partial or full redemption.

Maturity Amount Displays the current maturity amount after partial or full
redemption.

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Field Description

Total Payout Amount Displays the total payout amount.

Redemption Details Specify the fields.

Redemption Mode Select the redemption mode from the drop-down list
(Partial Redemption or Full Redemption).

Redemption Amount Speficy as mentioned below:

• If the Redemption Mode is selected as Partial

Redemption, specify the redemption amount.

• If the Redemption Mode is selected as Full

Redemption, it displays the principal amount as
redemption amount.

Waive Penalty Check this box to waive the penalty for redeeming the
term deposit.

NOTE: This is applicable only if the Redemption Mode

is selected as Full Redemption.

Waive Interest Check this box to waive the interest for redeeming the
term deposit.

NOTE: This is applicable only if the Redemption Mode

is selected as Full Redemption.

Transaction Currency Specify the currency in which the cash is handed over to
the customer during redemption.

Transaction Amount Displays the transaction amount based on the

Redemption Amount and Transaction Currency.

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Field Description
NOTE: If deposit currency is different from transaction
currency, the system calculates the transaction
amount based on the exchange rate.

Exchange Rate Displays the exchange rate applicable for the transaction
based on the deposit currency and transaction currency.

Narrative Displays the default narrative as Term Deposit

Redemption Against Cash and it can be modified.

2.11.2.2 Denomination details

2.11.2.3 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.11.2.4 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully information message is displayed.

2.11.3 Term Deposit Redemption Against Account

The Teller can use this screen to initiate to manually redeem the cash from a term deposit account. It
is accomplished by the pre-mature redemption either in full or in part, ahead of maturity date or after
the maturity date when TD is in grace days without maturing.

To process this screen, type Term Deposit Redemption Against Account in the Menu Item
Search located at the left corner of the application toolbar and select the appropriate screen (or) do
the following steps:

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1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Term Deposit.

3. Under Term Deposit, click Term Deposit Redemption Against Account.

→ The Term Deposit Redemption Against Account screen displays.

Figure 85: Term Deposit Redemption Against Account Screen

2.11.3.1 Main Transaction Details

Specify the deposit account number to fetch the deposit details. For more information on fields,
refer to table Field Description: Term Deposit Redemption Against Account Screen.

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Field Description: Term Deposit Redemption Against Account Screen

Field Description

Deposit Account Number Specify the deposit account number.

Account Currency Displays the currency of the deposit account.

Customer ID Displays the Customer ID of the deposit account number.

Account Name Displays the account description of the deposit account.

Account Branch Displays the branch of the deposit account.

Query Click this icon to fetch the deposit details.

Deposit Details Specify the fields.

Principal Amount Click Compute to get the amount paid at the time of term
deposit booking.

Interest Amount Displays the default rate of interest at which the interest
amount is calculated.

Tax Amount Displays the amount to be deducted towards tax.

Interest Rate Click Compute to get the current interest rate applicable
after partial or full redemption.

Maturity Amount Displays the current maturity amount after partial/full

redemption.

Total Payout Amount Displays the total payout amount.

Redemption Details Specify the fields.

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Field Description

Redemption Mode Select the redemption mode from the drop-down list
(Partial Redemption or Full Redemption).

Redemption Amount Specify as mentioned below:

• If the Redemption Mode is selected as Partial

Redemption, specify the redemption amount.

• If the Redemption Mode is selected as Full

Redemption, it displays the principal amount as
redemption amount.

Waive Penalty Check this box to waive the penalty for redeeming the
term deposit.

NOTE: This is applicable only if the Redemption Mode

is selected as Full Redemption.

Waive Interest Check this box to waive the interest for redeeming the
term deposit.

NOTE: This is applicable only if the Redemption Mode

is selected as Full Redemption.

Offset Account Specify the offset account number to which the redeemed
funds to be paid.

Offset Account Currency System default the currency of the offset account
number.

Offset Account Branch System default the branch of the offset account number.

Offset Account Name System default the description of the offset account.

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Field Description

Exchange Rate Displays the exchange rate applicable for the transaction
based on the deposit currency and offset account
currency.

Total Charges Displays the total charges in branch currency.

Narrative Displays the default narrative as TD Redemption and it

can be modified.

2.11.3.2 Charge Details

The Charge Details segment is used to view, modify, or waive the computed charges. For
more information on this segment, refer to the topic 2.6.1.3 Charge Details in this guide.

2.11.3.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully screen is displayed.

2.11.4 Term Deposit Top-up against Account

The Teller can use this screen to initiate the top-up for a term deposit account. The top-up for a term
deposit can be done, after the opening date and before the maturity date.

To process this screen, type TD Topup - Account in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Term Deposit.

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3. Under Term Deposit, click TD Topup - Account.

→ The TD Top-Up Against Account screen displays.

Figure 86: TD Top-Up Against Account Screen

2.11.4.1 Main Transaction Details

Specify the details in the TD Top-Up Against Account screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description: TD
Top-Up Against Account Screen.

Field Description: TD Top-Up Against Account Screen

Field Description

Deposit Account Number Specify the deposit account number for which the top-up
amount to be added.

Account Currency Displays the currency of the deposit account number.

Customer ID Displays the customer ID of the deposit account number.

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Field Description

Account Name Displays the account description of the deposit account

number.

Account Branch Displays the branch of the deposit account number.

Query Click this icon, to fetch the deposit details.

Deposit Details Specify the fields.

Principal Amount Displays the principal amount of the deposit account.

Interest Amount Displays the calculated interest amount of the deposit

account.

Interest Rate Displays the interest rate of the deposit account.

Deposit Tenor Displays the tenor of the deposit account.

Interest Amount Displays the calculated interest amount of the deposit

account.

Maturity Amount Displays the amount available on the maturity of the

deposit account.

Top-Up Details Specify the fields.

Account Number Specify the offset account from which the top-up amount
needs to be debited.

Top-Up Amount Specify the top-up amount that is added to the deposit
amount. The top-up currency is defaulted to deposit
account currency.

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Field Description

Value Date Specify the date on which the TD top-up needs to be

effective.

Compute Click Compute to compute the deposit details after the

top-up of deposit account.

Total Principal Amount Displays the principal balance amount of the term deposit
after the top-up.

Interest Rate Displays the new interest rate applied on the top-up
deposit, which is maintained at the account class level.

Maturity Amount Displays the amount that you will get on maturity of the
top-up deposit.

Narrative Displays the default narrative as Term Deposit Top-Up

and it can be modified.

2.11.4.2 Denomination Details

2.11.4.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully screen is displayed.

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2.11.5 Term Deposit Top-up against Cash

The Teller can use this screen to initiate the top-up for a term deposit account. The top-up for a term
deposit can be done, after the opening date and before the maturity date.

To process this screen, type TD Topup - Cash in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Term Deposit.

3. Under Term Deposit, click TD Topup - Cash.

→ The TD Top-Up Against Cash screen displays.

Figure 87: TD Top-Up Against Cash Screen

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2.11.5.1 Main Transaction Details

Specify the details in the TD Top-up Against Cash screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: TD Top-
up Against Cash Screen.

Field Description: TD Top-up Against Cash Screen

Field Description

Deposit Account Number Specify the deposit account number for which the top-up
amount needs to be added.

Account Currency Displays the currency of the deposit account number.

Customer ID Displays the customer ID of the deposit account number.

Account Name Displays the account description of the deposit account

number.

Account Branch Displays the branch of the deposit account number.

Query Click this icon, to fetch the deposit details.

Deposit Details Specify the fields.

Principal Amount Displays the principal amount of the deposit account.

Interest Amount Displays the calculated interest amount of the deposit

account.

Interest Rate Displays the interest rate of the deposit account.

Deposit Tenor Displays the tenor of the deposit account.

Interest Amount Displays the calculated interest amount of the deposit

account.

Field Description

Maturity Amount Displays the amount available on the maturity of the

deposit account.

Top-Up Details Specify the fields.

Top-Up Amount Specify the top-up amount that is added to the deposit
amount. The top-up currency is defaulted to deposit
account currency.

Value Date Specify the date on which the TD top-up needs to be

effective.

Compute Click Compute to compute the deposit details after the

top-up of deposit account.

Total Principal Amount Displays the principal balance amount of the term deposit
after the top-up.

Interest Rate Displays the new interest rate applied on the top-up
deposit, which is maintained at the account class level.

Maturity Amount Displays the amount that you will get on maturity of the
top-up deposit.

Narrative Displays the default narrative as Term Deposit Top-Up

and it can be modified.

2.11.5.2 Denomination Details

The Denomination segment is used to view the denominations maintained for the transaction
currency and to enter the denomination units based on the redemption amount in transaction
currency. For more information on this segment, refer to the topic 2.4.11.2 Denomination Details
in this guide.

2.11.5.3 Transaction Submission

1. Click Submit to complete the transaction.

→ A Teller Sequence Number is generated and the Transaction Completed

Successfully screen is displayed.

2.12 Electronic Journal

This section describes the various screens used to check the status of the transactions. The screens
are described in the following sub-sections:

• 2.12.1 Electronic Journal Transaction Log

• 2.12.2 Electronic Journal Approval Log

2.12.1 Electronic Journal Transaction Log

The Tellers and Supervisors can use this screen to view the status of the transactions performed by
them on the posting date. The Tellers can view the status of the transactions performed only by
them. This screen is used to perform the following operations:

• View the status of all transactions performed by the logged-in Teller ID.

• Reverse the completed transaction posted by Teller during the day.

• Re-submit the incomplete transactions performed by the logged-in Teller ID, that are either:

 Approved by the supervisor and moved to Teller EJ log for re-submission.

 Transactions processed by external system (say Oracle Banking Payments) and responded
to Teller with the status as Success.

• Reject the incomplete transactions that are either:

 Rejected by external system (say Oracle Banking Payments) with the status as Reject.

 Prompted with error due to processing validations.

To process this screen, type Transaction Log in the Menu Item Search located at the left corner of
the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Electronic Journal.

3. Under Electronic Journal, click Transaction Log.

→ The Electronic Journal Log screen displays.

Figure 88: Electronic Journal Transaction Log Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Electronic Journal Transaction Log
Screen.

Field Description: Electronic Journal Transaction Log Screen

Field Description

Branch Posting Date Specify the branch posting date for which the inquiry is to
be made.

NOTE: By default, the current posting date is displayed.

Function Code Specify the Function code for which the inquiry is to be
made.

NOTE: The adjoining option provides the list of all

function codes maintained.

Sequence Number Range Specify the start and end numbers for the sequence
range.

Field Description

Transaction Time Specify the start (from) and end (to) transaction time
range.

Account Number Specify the account number. The LOV fetch list all
account numbers maintained.

Amount Range Specify the from and to amount for the amount range.

Transaction Status Specify the transaction status.

NOTE: By default, Pending status is selected.

After filling the necessary fields, you can do any of the following steps:

• Click Fetch to get the list of transactions based on the query criteria specified. When you click
Fetch, the following details are displayed for each transaction:

 Sequence Number (Seq. No.)

 Function Code

 Transaction Amount

 Account Number

 My Remarks

• Click Clear to clear the transaction list.

• Click view icon to get the transaction details.

• Click reverse icon to reverse the transaction.

2.12.2 Electronic Journal Approval Log

The Approver can use this screen to view the status of all the transactions. The status of the
transactions can be either approved or yet to be approved by the logged-in Approver ID. Using this
screen, the Approver can perform the following operations:

• View the approval history to see the list of all transactions that are either approved or rejected by
the logged-in approver ID.

• Approve or Reject the transactions that are assigned to the logged-in Approver ID during the
day.

To process this screen, type Approval Log in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Electronic Journal.

3. Under Electronic Journal, click Approval Log.

→ The Electronic Journal Approval screen displays.

Figure 89: Electronic Journal Approval Screen

Specify the details to fetch the records. For more information on fields, refer to table Field
Description: Electronic Journal Approval Screen.

Field Description: Electronic Journal Approval Screen

Field Description

Branch Posting Date Specify the branch posting date for which the inquiry is to
be made.

NOTE: By default, the current posting date is displayed.

Function Code Specify the Function code for which the inquiry is to be
made.

NOTE: The adjoining option provides the list of all

function codes maintained.

Teller ID Specify the Teller ID, who has assigned the transaction.
The list of values fetch the list of all Teller IDs.

Sequence Number Range Specify the start and end numbers for the sequence
range.

Transaction Time Specify the start (from) and end (to) transaction time
range.

Account Number Specify the account number. The LOV fetch list all
account numbers maintained.

Amount Range Specify the from and to amount for the amount range.

Transaction Status Specify the transaction status. By default, Pending status

is selected.

After filling the necessary fields, you can do the following steps:

• Click Fetch to get the list of transactions based on the query criteria specified. When you click
Fetch, the following details are displayed for each transaction:

 Sequence Number (Seq. No.)

 Function Code

 Transaction Amount

 Account Number

 Teller Id

 Teller Remarks

• Click Clear to clear the transaction list.

• Click view icon to get the transaction details.

• Click reject icon to reject the transaction.

• Click approve icon to approve the transaction.

2.13 Customer Service

This section describes the various screens used customer services and inquiries. The screens are
described in the following sub-sections:

• 2.13.1 Cheque Status Enquiry

• 2.13.2 Stop Cheque Request

• 2.13.3 Cheque Book Request

• 2.13.4 Passbook Issue

• 2.13.5 Passbook Update

• 2.13.6 Passbook Status Change

• 2.13.7 Account Balance Inquiry

• 2.13.8 Account Statement Request

• 2.13.9 Customer Address Update

• 2.13.10 Account Address Update

• 2.13.11 Customer Contact Details Update

2.13.1 Cheque Status Inquiry

The Teller can use this screen to query the details of a cheque by specifying the account number of
the customer and cheque number.

To process this screen, type Cheque Status Inquiry in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Cheque Status Inquiry.

→ The Cheque Status Enquiry screen displays.

Figure 90: Cheque Status Enquiry Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Cheque Status Enquiry Screen.

Field Description: Cheque Status Enquiry Screen

Field Description

Account Number Specify the account number for which the cheque status
needs to be enquired.

Cheque Number Specify the cheque number.

Field Description

Query Click this icon to fetch the details of the cheque.

Account Name Displays the name of the account holder.

Account Branch Displays the account branch code.

Customer ID Displays the customer ID of the account.

Cheque Status Displays the status of the cheque (Used, Unused, or

Stopped).

Value Date Displays the date specified on the cheque.

Cheque Amount Displays the cheque amount.

Beneficiary Displays the name of the beneficiary.

2.13.2 Stop Cheque Request

The Teller can use this screen to initiate stop payment of cheque as requested by the customer. A
stop payment request is an instruction given by a customer to the bank directing it to stop payment
against a Cheque. This instruction can be based on single cheque or a range of cheque numbers.

To process this screen, type Stop Cheque Request in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Stop Cheque Request.

→ The Stop Cheque Request screen displays.

Figure 91: Stop Cheque Request Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Stop Cheque Request Screen.

Field Description: Stop Cheque Request Screen

Field Description

Account Number Specify the account number for which you need to
enforce a stop payment.

Account Name Displays the name of the specified account number.

Account Branch Displays the branch code of the specified account

number.

Account Currency Displays the currency of the specified account number.

Field Description

Cheque Number Specify the cheque number on which the stop payment to
be enforced.

Select Multiple Cheques Select this option to enforce stop payment on multiple
cheques of the customer account.

Cheque Amount Specify cheque amount for which the cheque is drawn.
The cheque currency is defaulted to account currency.

Cheque Date Specify the date on which the cheque is drawn.

Beneficiary Name Specify the name of the beneficiary.

Reason Type Specify the type of stop payment (Stop or Last).

Narrative The system displays the default narrative Stop Cheque

Request and it can be modified. You can specify the
reason/purpose for which the stop payment is issued

When you click Submit, the request is handed off to the core UBS system to update the stop
payment status in Customer Accounts Maintenance to indicate the presence of a stop payment
instruction for the customer account.

2.13.3 Cheque Book Request

This screen is used to initiate the cheque book request for a customer account. To process this
screen, type Cheque Book Request in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Cheque Book Request.

→ The Cheque Book Request screen displays.

Figure 92: Cheque Book Request Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Cheque Book Request Screen.

Field Description: Cheque Book Request Screen

Field Description

Account Number Specify the account number for which the cheque book
request to be initiated.

Account Name Displays the name of the specified account number.

Field Description

Account Branch Displays the branch code of the specified account

number.

Account Currency Displays the currency of the specified account number.

Cheque Book Type Specify the type of cheque book that needs to be issued
(Normal or At Par).

Number of Leaves Specify the number of leaves (10, 25, 50, or 100).

Number of Cheque Books Specify the count of cheque books that need to be
issued.

Request Date By default, the current posting date is displayed as the

request date.

Deliver To Specify the mode of delivery (Branch or Post/Courier).

Address Line 1 to Specify the address of the Customer if the delivery mode
Address Line 4 is selected as Post/Courier. By default, the address of
the customer account is displayed and it can be modified.

Narrative Displays the default narrative as Cheque Book Request

and it can be modified.

When you click Submit, the request is handed off to the core UBS system for the cheque book
issuance of the customer account.

2.13.4 Passbook Issue

The Teller can use this screen to issue a new passbook for a customer account. To process this
screen, type Passbook Issue in the Menu Item Search located at the left corner of the application
toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Passbook Issue.

→ The Passbook Issue screen displays.

Figure 93: Passbook Issue Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Passbook Issue Screen.

Field Description: Passbook Issue Screen

Field Description

Account Number Specify the account number for which the passbook
needs to be issued.

Account Currency Displays the currency of the specified account number.

Account Name Displays the name of the specified account number.

Account Branch Displays the branch code of the specified account

number.

Account Open Date Displays the account opening date.

Customer ID Displays the customer ID.

Address Line 1 to Specify the address of the customer.

Address Line 4

Passbook Number Displays the passbook number that needs to be issued.

NOTE: The passbook number is generated based on the

instrument number maintenance.

Passbook Status By default, the passbook status is displayed as Issued.

Narrative Displays the default narrative as Passbook Issue and it

can be modified.

Old Passbook Details Specify the fields.

Passbook Number Displays the old passbook number that is issued to the
customer account.

Issue Date Displays the issue date of the old passbook.

Field Description

Status Movement Displays the current status of the passbook.

Status Change Date Displays the date on which the current status got
modified.

When you click Submit, the passbook issue request is handed off to the UBS system to update the
passbook issue request for the customer account.

2.13.5 Passbook Update

The Teller can use this screen to update the passbook of a customer account. To process this
screen, type Passbook Update in the Menu Item Search located at the left corner of the application
toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Passbook Update.

→ The Passbook Update screen displays.

Figure 94: Passbook Update Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Passbook Update Screen.

Field Description: Passbook Update Screen

Field Description

Account Number Specify the account number for which the passbook
needs to be updated.

Account Branch Displays the branch code of the specified account

number.

Account Name Displays the name of the specified account number.

Passbook Number Displays the passbook number that needs to be updated.

Start Line Specify the start line of the passbook to enter the
transaction details.

Previous Balance Displays the previous balance in the passbook.

Compression Required Check this box to modify the defaulted values related to
transaction compression.

Compression Start Date Displays the compression start date.

Compression End Date Displays the compression end date.

When you click Submit, the request is handed off to the UBS system to fetch and update the
passbook statement of the customer account.

2.13.6 Passbook Status Change

The Teller can use this screen to initiate status change of a passbook for a customer account. To
process this screen, type Passbook Status Change in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Passbook Status Change.

→ The Passbook Status Change screen displays.

Figure 95: Passbook Status Change Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Passbook Status Change Screen.

Field Description: Passbook Status Change Screen

Field Description

Account Number Specify the account number for which the passbook
status change is required.

Account Branch Displays the branch code of the specified account

number.

Account Name Displays the name of the specified account number.

Customer ID Displays the customer ID of the specified account

number

Passbook Number Displays the current passbook number of the customer

account.

Issue Date Displays the date of issue of the current passbook

number.

Passbook Status Select the passbook status to be changed from the

dropdown values (Active, Close, or Reissue).

Status Description Displays the description of the selected status.

Status Change Date Displays the current posting date as the status change
date.

Narrative Displays default the narrative as Passbook Status

Change and it can be modified.

Old Passbook Details Specify the fields.

Passbook Number Displays the old passbook number of the customer

account.

Field Description

Issue Date Displays the issue date of the old passbook.

Status Movement Displays the current status of the old passbook number.

Status Description Displays the description of the status of the old passbook
number.

Status Change Date Displays the date on which the old passbook is modified.

When you click Submit, the request is handed off to the UBS system for updating the status change
of the old passbook number.

2.13.7 Account Balance Inquiry

The Teller can use this screen to inquire the account balance details of a customer account. To
process this screen, type Account Balance Inquiry in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Account Balance Inquiry.

→ The Account Balance Inquiry screen displays.

Figure 96: Account Balance Inquiry Screen

2.13.7.1 Main Transaction Details

On querying for a specific account number, the balance details will be fetched and displayed.
For more information on fields, refer to table Field Description: Account Balance Inquiry Screen.

Field Description: Account Balance Inquiry Screen

Field Description

Account Number Specify the account number for which the account
balance needs needs to be enquired.

Query When you click this icon, the system displays the details.

Account Currency Displays the currency for which the account balance
needs to be enquired.

Account Name Displays the name of the specified account number.

Account Branch Displays the branch of the specified account number.

Customer ID Displays the customer ID of the specified account

number.

Account Class Displays the account class of the specified account

number.

Account Class Displays the description of the account class.

Description

Account Open Date Displays the date on which the account is opened.

Account Type Displays the type of the account.

Mode Of Operation Displays the mode of operation.

Balance Details Specify the fields.

Field Description

Current Balance Displays the current balance of the account.

Uncollected Displays the uncollected balance.

Blocked Displays the blocked balance.

Available Displays the balance available in the specified account.

Total Available Displays the total available balance.

Book Balance Displays the book balance.

Sweep Enabled Check this box if sweep needs to be enabled.

Sweep Eligible Balance Displays the sweep eligible balance.

ILM Sweep Eligible Displays the ILM sweep eligible balance.

Balance

Temporary Overdraft Displays the temporary overdraft limit.

Limit

Net Balance Displays the net balance.

Passbook Balance Displays the passbook balance.

Account Status Specify the fields.

Posting Allowed Select this checkbox if posting is allowed for the account.

Stop Payment Select this checkbox if stop payment is allowed for the
account.

Field Description

No Credit Select this checkbox if credit is not allowed for the

account.

Debit Override Select this checkbox if debit override is allowed for the
account.

Overdraft Select this checkbox if overdraft is allowed for the

account.

Dormant Select this checkbox if the account is dormant.

Frozen Select this checkbox if the account is frozen.

No Debit Select this checkbox if debit is not allowed for the

account.

Credit Override Select this checkbox if credit override is allowed for the
account.

Status Change Automatic Select this checkbox if automatic status change is

allowed.

2.13.7.2 Interest and Charge Details

Figure 97: Interest And Charge Details

Specify the details in the Interest And Charge Details segment. For more information on fields,
refer to table Field Description: Interest And Charge Details.

Field Description: Interest And Charge Details

Field Description

Accrued Interest (Dr) Displays the debit accrued interest.

Accrued Interest (Cr) Displays the credit accrued interest.

Interest Due Displays the interest due.

Charges Due Displays the charges due.

Last Interest Debit Displays the last interest debit.

Last Interest Credit Displays the last interest credit.

Last DR Activity Displays the last DR Activity.

2.13.7.3 Turnover Details

Figure 98: Turnover Details

Specify the details in the Interest And Charge Details segment. For more information on fields,
refer to table Field Description: Turnover Details.

Field Description: Turnover Details

Field Description

Opening Displays the opening turnover details.

Daily Turnover (Dr) Displays the debit daily turnover.

Daily Turnover (Cr) Displays the credit daily turnover.

Field Description

Current (ACY) Displays the current (ACY).

2.13.8 Account Statement Request

The Teller can use this screen to initiate account statement request for a customer account. To
process this screen, type Account Statement Req in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Account Statement Req.

→ The Account Statement Request screen displays.

Figure 99: Account Statement Request Screen

Specify the details to fetch the records. The fields, which are marked with asterisk, are mandatory.
For more information on fields, refer to table Field Description: Account Statement Request Screen.

Field Description: Account Statement Request Screen

Field Description

Account Number Specify the account number for which the account
statement needs to be requested.

Field Description

Account Branch Displays the branch code of the specified account

number.

Account Name Displays the name of the specified account number.

Customer Number Displays the customer number of the account number.

Request Date Displays the current posting date as request date.

Statement Type Specify the type of the statement requested (Detailed or

Summary).

From Date Specify the start date for the date range.

To Date Specify the end date for the date range.

Balance Type Specify if the account statement needs to be generated

based on Book Date or Value Date.

Narrative Displays the default narrative as Account Statement

and it can be modified.

When you click Submit, the request is handed off to the UBS system to initiate an account statement
request.

2.13.9 Customer Address Update

The Teller can use this screen to initiate a service request to update the customer address details.
To process this screen, type Cust Address Update in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Cust Address Update.

→ The Cust Address Update screen displays.

Figure 100: Cust Address Update Screen

Specify the details to in the Cust Address Update screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Cust
Address Update Screen.

Field Description: Cust Address Update Screen

Field Description

Customer Number Specify the customer number for which the address
details needs to be updated.

Field Description

Customer Name Displays the customer name for the customer number
specified.

Correspondence Address Specify the fields.

Address Line 1 to Displays the maintained address details and it can be

Address Line 4 modified.

Country Code Displays the maintained address details and it can be

modified.

Permanent Address Specify the fields.

Same as Correspondence Select this checkbox to populate the Correspondence

Address Address to Permanent Address.

Address Line 1 to Displays the maintained address details and it can be

Address Line 4 modified.

Country Code Displays the maintained Country code and it can be

modified.

Residential Address Specify the fields.

Same as Permanent Select this checkbox to populate the Permanent Address

Address details to Residential Address.

Address Line 1 to Displays the maintained address details and it can be

Address Line 4 modified.

Country Code Displays the maintained Country code and it can be

modified.

Field Description

Narrative Displays the default narrative Customer Address

Update and it can be modified.

Review and Submit This icon is located to the left of this screen. Click this
icon to review the request details and submit.

When you Submit, the request details will be handed off to UBS system for Customer Address
update.

2.13.10 Account Address Update

The Teller can use this screen to can initiate a service request to update the address details of the
customer account. To process this screen, type Account Address Update in the Menu Item
Search located at the left corner of the application toolbar and select the appropriate screen (or) do
the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Account Address Update.

→ The Account Address Update screen displays.

Figure 101: Account Address Update Screen

Specify the details to in the Account Address Update screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Account
Address Update Screen.

Field Description: Account Address Update Screen

Field Description

Customer Number Specify the customer account number for which the
address details needs to be updated.

Customer Name Displays the customer name for the customer number
specified.

Correspondence Address Specify the fields.

Field Description

Address Line 1 to Displays the maintained address details and it can be

Address Line 4 modified.

Country Code Displays the maintained address details and it can be

modified.

Permanent Address Specify the fields.

Same as Correspondence Select this checkbox to populate the Correspondence

Address Address to Permanent Address.

Address Line 1 to Displays the maintained address details and it can be

Address Line 4 modified.

Country Code Displays the maintained Country code and it can be

modified.

Residential Address Specify the fields.

Same as Permanent Select this checkbox to populate the Permanent Address

Address details to Residential Address.

Address Line 1 to Displays the maintained address details and it can be

Address Line 4 modified.

Country Code Displays the maintained Country code and it can be

modified.

Narrative Displays the default narrative Account Address Update

and it can be modified.

Field Description

Review and Submit This icon is located to the left of this screen. Click this
icon to review the request details and submit.

When you Submit, the request details will be handed off to UBS system for Account Address
update.

2.13.11 Customer Contact Details Update

This screen is used to initiate a service request to update the customer contact details. To process
this screen, type Customer Contact No Update in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Customer Service.

3. Under Customer Service, click Customer Contact No Update.

→ The Customer Contact No Update screen displays.

Specify the details to in the Customer Contact No Update screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Customer Contact No Update Screen.

Field Description: Customer Contact No Update Screen

Field Description

Customer Number Specify the customer number for which the contact
details needs to be updated.

Customer Name Displays the customer name for the customer number
specified.

Customer Details Specify the fields.

Mobile Phone Displays the mobile number and it can be modified.

Work Phone Displays the work phone number and it can be modified.

Residential Phone Displays the residential phone number and it can be

modified.

Fax Phone Displays the fax phone number and it can be modified.

Preferred Contact Time Displays the preferred contact time and it can be
modified.

Preferred Communication Displays the communication mode and it can be

Mode modified.

Email Address Displays the email id of the customer and it can be

modified.

Alternate Email Address Displays the alternate email id of the customer and it can
be modified.

Narrative Displays the default narrative Contact Details Update

and it can be modified.

Field Description

Review and Submit This icon is located to the left of this screen. Click this
icon to review the request details and submit.

When you Submit, the request details will be handed off to UBS system for Customer Contact
Details update.

2.14 Branch Dashboard

This section describes the Branch Dashboard and various widgets used on it. The Branch Dashboard
facilitates the integration of data from multiple screens and displays it as a Dashboard on the landing
page of the application. It provides a comprehensive and consolidated snapshot in tiny windows to
access information quickly. Thus helping the bank staff to analyze, monitor, and make better decisions,
which in turn helps to save time and cost.

To process this screen, type Dashboard in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Dashboard.

→ The Branch Dashboard screen displays.

Figure 102: Branch Dashboard

The Teller Dashboard is designed to display the widgets distributed in rows without the vertical scroll
bar. The widgets are described in the following sub-sections:

• 2.14.1 Cash In Hand

• 2.14.2 Till Cash Position

• 2.14.3 Inventory in Hand

• 2.14.4 My Transaction Status

• 2.14.5 Customer Search

• 2.14.6 Frequent Customer Operations

• 2.14.7 Frequent Branch Operations

• 2.14.8 Customer Service Request

• 2.14.9 Notifications

• 2.14.10 Alerts

• 2.14.11 Frequent Links

2.14.1 Cash In Hand

This widget displays the currency wise cash position of the logged-in Teller Id. If you handle multiple
currencies, click Show All Currency to view the cash position of all the currencies.

Figure 103: Cash In Hand Widget

2.14.2 Till Cash Position

This widget displays the currency wise cash position of the Teller Id, which includes Opening
Balance, Total Debit, and Total Credit, which happened for the day, and the Closing Balance. In
addition, the system displays the denomination wise count for the closing balance amount.

Figure 104: Till Cash Position Widget

2.14.3 Inventory in Hand

This widget displays the list of inventory count available with the branch for the logged-in Teller Id.

Figure 105: Inventory In Hand Widget

2.14.4 My Transaction Status

This widget displays the total transaction count performed by the logged-in Teller. Each slice
represent the status wise count of the transactions performed by the Teller.

Figure 106: My Transaction Status Widget

2.14.5 Customer Search

The Teller can use this widget is used to query and find a specific customer account. For more
information on this segment, refer to the topic 2.3.2.2 Customer Search in this guide.

2.14.6 Frequent Customer Operations

The Teller can use this widget to launch any of the frequently used Customer Transactions screens
from the landing page. This option is easy to access instead of using Menu Item Search or
navigating through Menu to process transactions.

Figure 107: Frequent Customer Operations Widget

2.14.7 Frequent Branch Operations

The Teller can use this widget to launch any of the frequently used Branch Operations screens
from the landing page. This option is easy to access instead of using Menu Item Search or
navigating through Menu to process transactions.

Figure 108: Frequent Branch Operations

2.14.8 Customer Service Request

The Teller can use this widget to launch any of the frequently used Customer Service screens from
the landing page. This option is easy to access instead of using Menu Item Search or navigating
through Menu to process transactions.

Figure 109: Customer Service Request Widget

2.14.9 Notifications
The Teller can use this widget to view the bank specific notifications or instructions provided for the
bank staffs. Generation of the notifications to be configured at the back-end.

Figure 110: Notifications Widget

2.14.10 Alerts
The Teller is alerted through this widget on the user specific information based on which the Teller
has to act accordingly. Generation of the alerts to be configured at the back-end.

Figure 111: Alerts Widget

2.14.11 Frequent Links

The Teller can use this widget to access the frequently used links to refer for transaction submission
and for other operational activities during the day.

Figure 112: Frequent Links Widget

2.15 Branch Maintenance

This section details the list of branch maintenances in a sequential order that is required to maintain for
processing the branch transactions. The following standard operations are possible for the branch
maintenances:

• Add

• Modify

• Delete

• Authorize

• Close

• Re-open

The various options under branch maintenances are described in the following sub-sections:

• 2.15.1 Teller Branch Parameters

• 2.15.2 Branch Role Limits

• 2.15.3 Branch User Preferences

• 2.15.4 Denomination Maintenance

• 2.15.5 Function Code Definition

• 2.15.6 Function Code Preferences

• 2.15.7 Default Authorizer Maintenance

• 2.15.8 Charge Maintenance

• 2.15.9 Accounting and Settlements

• 2.15.10 Instrument No Maintenance

• 2.15.11 Inter Bank Transit Account Maintenance

• 2.15.12 Customer Limits Maintenance

2.15.1 Teller Branch Parameters

This screen is used to set preferences for the teller branch. To process this screen, type Teller
Branch Parameter Maintenance in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Teller Branch Parameters Maintenance.

4. In the Teller Branch Parameters Maintenance screen, navigate to left and click + icon.

→ The Teller Branch Parameters Maintenance (New) screen displays.

Figure 113: Teller Branch Parameter Maintenance Screen

Specify the details in the Teller Branch Parameter Maintenance Screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Teller Branch Parameter Maintenance Screen.

Field Description: Teller Branch Parameter Maintenance Screen

Field Description

Branch Code Select the branch code from the available option list.

Description Displays the description of the branch.

Denomination Tracking Specify the denomination that needs to be tracked for the
Required Vault, Till and Vault, or None. The descriptions of the
drop-down values are given below:

• Till and Vault - To track denomination for Tills and

Vault. By default, this option is selected.

• Vault - To track denomination only for Vault, if a

Vault is involved in the transaction.

• None - To indicate that denomination tracking is not

required for any transaction.

Field Description

Currency Code Displays the currency for which the Minimum Cash
Holding Limit or Maximum Cash Holding Limit to be
maintained for the branch.

Minimum Cash Holding Displays the minimum cash holding limit for the branch.
Limit

Maximum Cash Holding Displays the maximum cash holding limit for the branch.
Limit
NOTE: The maximum cash holding amount must not be
less than minimum cash holding amount.

Click Save to get the summary view of configured Teller Branch Parameters.

2.15.2 Branch Role Limits

This screen is used to set the input and authorization limits for a specific role. To process this
screen, type Branch Role Limits in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Branch Role Limits.

4. In the Branch Role Limits screen, navigate to left and click + icon.

→ The Branch Role Limits Maintenance (New) screen displays.

Figure 114: Branch Role Limits Maintenance Screen

Specify the details in the Branch Role Limits Maintenance Screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description: Branch
Role Limits Maintenance Screen.

Field Description: Branch Role Limits Maintenance Screen

Field Description

Role ID Select the role ID for which the limit preferences are to be
set.

Role Description Displays the role description for the selected Role ID.

Supervisor Role Select if the defined role is a designated supervisor of the

branch who has the authorization rights.

Limit Currency Select the currency code in which the limits to be

specified.

Input Limit Specify the transaction input limit for a single transaction.

Authorization Limit Specify the authorization limit allowed for a single

transaction.

Click Save to get the summary view of configured Branch Role Limits.

2.15.3 Branch User Preferences

This screen is used to set preferences for the branch user who either process cash transactions or
process help desk activities. To process this screen, type Branch User Limits in the Menu Item
Search located at the left corner of the application toolbar and select the appropriate screen (or) do
the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Branch User Limits.

4. In the Branch User Limits screen, navigate to left and click + icon.

→ The User Preference (New) screen displays.

Figure 115: User Preference Screen

Specify the details in the User Preference Screen. The fields, which are marked with asterisk, are
mandatory. For more information on fields, refer to table Field Description: User Preference Screen.

Field Description: User Preference Screen

Field Description

Branch Code Displays the branch code.

User ID Select the user ID for which the branch preferences to be

maintained.

Till/Vault Indicator Select from the drop down values (Till, Vault, or None).

Shortage/Overage GL Select the GL which needs to be debited or credited for

the shortage or overage during batch closure.

Carry Forward Allowed Select if the funds are allowed to carry forward for the
next day.

Inter Branch Transactions Select if the transfer between the branches is allowed.
Allowed

Field Description

Currency Holding Specify the fields.

Preferences

Currency Code Select the currency code to specify the cash holding
preferences.

Minimum Balance Specify the minimum balance to be maintained for the Till
or Vault.

Maximum Balance Specify the maximum balance to be maintained for the

Till or Vault.

Currency Limit Specify the fields.

Preferences

Currency Code Select the currency in which the limits (transactions

amounts) will be expressed.

Max Transaction Amount Specify the maximum transaction amount allowed that
the user can enter in a single transaction.

Authorization Limit Specify the maximum amount that the user (to which the
limits role is associated) is allowed to process while
authorizing a transaction.

Click Save to get the summary view of configured User Preferences.

2.15.4 Denominations Maintenance

This screen is used to maintain the standard currency denominations for each currency that the bank
deals with. To process this screen, type Denominations Maintenance in the Menu Item Search
located at the left corner of the application toolbar and select the appropriate screen (or) do the
following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Denominations Maintenance.

4. In the Denominations Maintenance screen, navigate to left and click + icon.

→ The Denominations Maintenance (New) screen displays.

For example, the denominations for the currency USD can be maintained as shown in the table
Denominations Maintenance: USD Currency.

Denominations Maintenance: USD Currency

CCY DENM
DESCRIPTION VALUE NOTE / COIN
CODE CODE

USD D100 100 dollars 100 NOTE

USD D50 50 dollars 50 NOTE

USD D20 20 dollars 20 NOTE

USD D10 10 dollars 10 NOTE

USD D5 5 dollars 5 NOTE

USD D1N 1 dollar Note 1 NOTE

USD D1C 1 dollar Coin 1 COIN

USD C25 25 cents 0.25 COIN

USD C10 10 cents 0.1 COIN

USD C5 5 cents 0.05 COIN

USD C1 1 cent 0.01 COIN

Denomination type Millionaire Certificate is used to facilitate MC/LMC (Millionaire Certificate)

transactions. You can have only one denomination with denomination type as Notes and the
currency code must be the LCY code of each country.

Figure 116: Denomination Maintenance Screen

Specify the details in the Denomination Maintenance Screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description:
Denomination Maintenance Screen.

Field Description: Denomination Maintenance Screen

Field Description

Currency Code Specify the currency for which the currency denomination
to be maintained.

Currency Description Specify the description of the currency code.

Denomination Type The system displays the default denomination type as

Cash.

Issuer Code Specify the issuer code for the currency denomination.

Issuer Description Specify the description for the issuer code.

Denomination Details Specify the fields.

Denomination ID Specify the denomination code.

Description Specify the description of the denomination code.

Field Description

Value Specify the numeric value of the denomination code.

Sequence Number Specify the number, such that the denom codes will be
displayed in the same sequence maintained.

Type Specify the type as Coin or Note.

Click Save to get the summary view of configured Denomination.

2.15.5 Function Code Definition

This screen is used to specify the preferences for the function code. For the list of function codes
and the respective screen names, refer to the table List of Function Codes.

List of Function Codes

Function Code Screen Name

1001 Cash Withdrawal

1005 Miscellaneous GL Tranfser

1006 Account Transfer

1008 Miscellaneous Customer Debit

1010 BC Issue Against Account

1013 Cheque Withdrawal

1014 DD Issue Against Account

1060 Miscellaneous GL Debit

1301 Close-out Withdrawal by Cash

Function Code Screen Name

1320 Close-out Withdrawal by Account

1401 Cash Deposit

1402 In-House Cheque Deposit

1404 Domestic Transfer Against Account

1405 Domestic Transfer Against Walk-in

1406 International Transfer Against Account

1407 International Transfer Against Walk-in

1408 Miscellaneous Customer Credit

1409 Interbranch Transaction Request

1410 Interbranch Transaction Input

1411 Interbranch Liquidation Input

1460 Miscellaneous GL Credit

6001 Open Branch Batch

6002 Close Branch Batch

6006 Electronic Journal Transaction Log

6501 Cheque Deposit

7001 Open Vault Batch

Function Code Screen Name

7002 Close Vault Batch

7006 Electronic Journal Approval Log

7010 Passbook Update

7030 Passbook Issue

7031 Passbook Status Change

7040 Teller Total Position

7551 Book Shortage

7552 Book Overage

8004 FX Purchase Against Walk-in

8203 FX Sale Against Walk-in

8206 FX Sale Against Account

8207 FX Purchase against Account

8301 BC Issue Against Walk-in

8302 BC Issue Against GL

8305 DD Issue Against Walk-in

8306 DD Issue Against GL

8307 BC Liquidation Against Walk-in

Function Code Screen Name

8308 BC Liquidation Against GL

8309 BC Liquidation Against Account

8310 DD Liquidation Against Walk-in

8311 DD Liquidation Against GL

8312 DD Liquidation Against Account

9001 Open Teller Batch

9002 Close Teller Batch

9005 Buy Cash from Till

9006 Sell Cash to Till

9007 Buy Cash from Vault

9008 Sell Cash to Vault

9009 Buy Cash from Currency Chest

9010 Sell Cash to Currency Chest

9012 Current Open Tills

AADU Account Address Update

ACBL Account Balance Inquiry

ACST Account Statement Request

Function Code Screen Name

BCRP BC Print-Reprint

CADU Customer Address Update

CCTU Customer Contact Details Update

CQIN Cheque Status Inquiry

CQRQ Cheque Book Request

CQST Stop Cheque Request

DDRP DD Print-Reprint

DNEX Denomination Exchange

TDO1 TD Account Opening

TDR1 TD Redemption Against Cash

TDR2 TD Redemption Against Account

TDT1 TD Top-Up Against Cash

TDT2 TD Top-Up Against Account

TVQB Branch Breaching Limits

TVQR Till Vault Position

To process this screen, type Function Code Definition in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Function Code Definition.

4. In the Function Code Definition screen, navigate to left and click + icon.

→ The Function Code Definition (New) screen displays.

Figure 117: Function Code Definition Screen

Specify the details in the Function Code Definition Screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Function
Code Definition Screen.

Field Description: Function Code Definition Screen

Field Description

Function Code Pick from the list function codes that are factory shipped.
For the list of function codes and the respective screen
names, refer to the table List of Function Codes.

Function Code Displays the description of the function code.

Description

Transaction Limit Specify the maximum transaction amount allowed for this
function code in branch currency.

Field Description

Charge Details Specify the fields.

Apply Charges Specify if charges are applicable for this transaction.

Exchange Rate Details Specify the fields.

Rate Type Select the rate type for the transaction code from the
drop-down list.

Rate Code Specify the rate code to be applied for the transaction.

Override Limit Specify the override limit. The system displays the default
override limit currency as GBP.

Stop Limit Specify the stop limit. The system displays the default
stop limit currency as GBP.

Additional Preferences Specify the fields.

Reversal Allowed Specify if the reversal is allowed for the transaction.

Reversal Requires Specify if the authorization is required for a reversal

Authorization transaction.

Reversal includes Specify if the charges is to be reversed along with

charges transaction reversal.

Amendment Allowed Specify if the amendment is allowed for the transaction

code.

Amendment Requires Specify if the authorization is required for an amended

Authorization transaction.

Field Description

Offline Support Specify if the offline support is available for this function
code.

Advice Name Select the advice name from the list of values.

Reversal Advice Name Select the reversal advice name from the list of values.

Click Save to get the summary view of configured Function Code Definition.

2.15.6 Function Code Preferences

This screen is used to define the workflow preferences (validation preferences and authorization
preferences) for a function code. For the list of function codes and the respective screen names,
refer to the table List of Function Codes.

To process this screen, type Function Code Preferences in the Menu Item Search located at the
left corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Function Code Preferences.

4. In the Function Code Preferences screen, navigate to left and click + icon.

→ The Function Code Preferences (New) screen displays.

Figure 118: Function Code Preferences Screen

Figure 119: Role Based Authorization

Specify the details in the Function Code Preferences Screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Function
Code Preferences Screen.

Field Description: Function Code Preferences Screen

Field Description

Branch Code Select the branch code from the list of values. The list of
values should have *.* for ALL option.

Branch Description Displays the description of the branch code.

Function Code Specify the function code. The list of values display the
valid function codes.

Function Code Displays the description of the function code.

Description

General Preferences Specify the fields.

Teller Sequence Request Select this option to generate the Teller sequence
number.

Teller Sequence Prefix Specify the prefix for the generation of teller sequence
number.

NOTE: This is mandatory only if Teller Sequence

Request is selected.

Validation Preferences Specify the fields.

Field Description

Charges Amendable Select if the charges are allowed to modify for the
transaction.

Exchange Rate Select if exchange rate is allowed to modify for the

Amendable transaction.

Rule Based Authorization Select if the rule based authorization is required for the
transaction.

Authorization Preferences Specify the fields.

Authorization required for Select if the authorization is required for inter-branch

Interbranch Transaction transaction.

Authorization required for Select if the authorization is required in case you have
Charge Amendment amended the charge defaulted by the system.

Authorization required for Select if the authorization is required in case you have
Exchange Rate amended the exchange rate defaulted by the system.
Amendment

Authorization required by Select if the authorization is required by default for the

Default transaction.

Assignment Mode Select to indicate whether remote authorization

assignment is automatic or manual operation for the
transaction.

Authorizer Role Select the role of the authorizers. The users belonging to
this role are the valid authorizers for this workflow.

NOTE: This field is applicable, if assignment mode is

Manual or if assignment mode is Auto and no
default authorizer is maintained for the user.

Field Description

Rule Based Authorization Specify the fields.

Priority Specify the priority of the transaction.

Transaction Mode Select the mode of the transaction from the drop-down
list (Online or Offline).

Teller Role ID Select the Teller Role ID for which the authorization is
required.

Currency Select the currency of the transaction from the LOV.

From Amount Specify the From cap amount.

To Amount Specify the To cap amount.

Amend Charge Select Yes or No.

Amend Rate Select Yes or No.

Interbranch Transaction Select Yes or No.

Supervisor Role ID Select the Supervisor Role ID from the LOV.

Click Save to get the summary view of configured Function Code Preferences.

2.15.7 Default Authorizer Maintenance

This screen is used to define the default authorizer who can authorize a specific function code for a
branch user. Once it is defined, the system automatically routes the transactions of this function code
to the default authorizer defined for the branch user.

To process this screen, type Default Authorizer in the Menu Item Search located at the left corner
of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Default Authorizer.

4. In the Default Authorizer screen, navigate to left and click + icon.

→ The Default Authorizer (New) screen displays.

Figure 120: Default Authorizer Definition Screen

Specify the details in the Default Authorizer Definition Screen. The fields, which are marked with
asterisk, are mandatory. For more information on fields, refer to table Field Description: Default
Authorizer Definition Screen.

Field Description: Default Authorizer Definition Screen

Field Description

User ID Select the user ID from the LOV. The option list consists
of user IDs for which a default authorizer needs to be
maintained.

User Name Displays the name of the user, when you select the user
ID.

Branch Code Select the branch code from the LOV. This field is
enabled if the All option is chosen in the User ID field.

Field Description
NOTE: If specific authorizer is selected, then the system
will default the home branch as branch code.

Branch Name Displays the branch name, when you select the Branch
Code.

Default Authorizer Select the default authorizer from the LOV, if it is already
set while assigning the transaction. If the mode assigned
is Manual, it allows to change the default authorizer.

Select the authorizer ID from the adjoining option list. The

option list consists of authorizers who are mapped to a
role with Savings Authorizer flag value as Y or All
option.

Description Displays the description.

Click Save to get the summary view of configured Default Authorizer.

2.15.8 Charge Maintenance

This screen is used to define charges for a function code involving specific Branch, Function Code,
Currency, Customer Category, Account Class Group and Interbranch (Y/N) combination.
Maximum of five charges can be applied for a function code.

To process this screen, type Charge Maintenance in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Charge Maintenance.

4. In the Charge Maintenance screen, navigate to left and click + icon.

→ The Charge Maintenance (New) screen displays.

Figure 121: Charge Maintenance Screen

Specify the details in the Charge Maintenance Screen. The fields, which are marked with asterisk,
are mandatory. For more information on fields, refer to table Field Description: Charge Maintenance
Screen.

Field Description: Charge Maintenance Screen

Field Description

Branch Select the branch code from the LOV. The list of values
should have *.* for ALL option.

Function Code Select the transaction code for which the charge details
need to be maintained from the LOV.

Charge Currency Select the currency code for which the charge details
need to be maintained from the LOV.

Field Description

Inter Branch Select Yes, if the charge details need to be maintained

for an inter-branch transaction or select No, if it is not
required to maintain the charge details.

If the account branch of the teller transaction is different

from the transaction branch, the charges maintained by
inter-branch product will be applied to the transaction.

Customer Group Select the customer group for which the charge details
need to be maintained from the LOV.The list of values
should have *.* for ALL option.

Account Class Group Select the account class group for which the charge
details need to be maintained from the LOV. The list of
values should have *.* for ALL option.

Charge Details Specify the fields.

Charge Code Select the charge code from drop down values. The drop
down values are C1, C2, C3, C4, and C5.

Charge Description Specify the description of the charge code.

Nature Of Charge Select the type of charge.

The following types are available in the drop-down list:

• Income – Used to deduct charges from customer

account as an income to the bank.
• Expense – Used to credit the customer as a cash
back or an offer provided by the bank, which is an
expense to the bank.
• Tax – Used to deduct tax on the branch transaction
from the customer based on the transaction amount
or charge.

Field Description
• Inclusive Tax – Used to levy tax inclusive on the
branch transactions by debiting charge account GL
and credit tax GL account.

Charge Basis Select the basis amount on which the charge to be

computed. Select Transaction Amount or Charge Code
(C1, C2, C3, and C4) from drop down values. The
following validations will be provided:

• If Charge Code is C1, then charge basis can be

TXNAMT.
• If Charge Code is C2, then charge basis can be
TXNAMT or C1.
• If Charge Code is C3, then charge basis can be
TXNAMT, C1, or C2.
• If Charge Code is C4 then charge basis can be
TXNAMT, C1, C2, or C3.
• If Charge Code is C5, then charge basis can be
TXNAMT, C1, C2, C3, or C4.

Slab Type Select from the drop-down list to specify whether the
charge computation has to be over different Amount
Slab, Tier or None. If slab type is Slab or Tier, then slab
details section must be provided.

Charge Type Select the type of charge as Percentage or Flat Amount

from the drop-down list.

Charge Currency Select the charge currency from the LOV.

Charge Rate Specify the percentage to be applied for deriving the

charge.

NOTE: This field is applicable only if the Charge Type is

selected as Percentage.

Field Description

Charge Amount Specify the flat charge amount.

NOTE: This field is applicable only if the Charge Type is

selected as Flat Amount.

Rate Type Select the rate type to be applied for deriving the charge
as Mid or Buy-Sell from the drop-down list.

NOTE: This field is applicable only if the Charge Type is

selected as Percentage.

Rate Code Select the rate code to be applied for deriving the charge
from the LOV.

NOTE: This field is applicable only if Charge Type is

selected as Percentage.

Minimum Charge Specify if the charge percentage involving a particular

transaction is less than the minimum charge then by
default system to pick the minimum charge amount.

Maximum Charge Specify if the charge percentage involving a particular

transaction is more than the maximum charge then by
default system to pick the maximum charge amount.

Netting Required Select from the following options:

• Select Yes to net the accounting entries for the debit

leg of the charges along with the main transaction
entries.
• Select No to pass the entries without netting the
charges of the debit leg.

Charge From Select Transaction Account or Offset Account from

which the charge needs to be deducted.

Field Description
NOTE: By default, this option is disabled with the
Transaction Account option.

Charge Account Select the charge GL account. The list of values displays
all the valid GL accounts.

Debit Txn Code Select the transaction code used for debit charge
accounting from the LOV.

Credit Txn Code Select the transaction code used for credit charge
accounting from the LOV.

Slab Tier Details Specify the fields.

Cap Amount Specify the amount for slab details.

Charge Rate Specify the charge rate for slab details.

Charge Amount Specify the charge amount for slab details.

After filling the necessary details, you can do any of the following steps:

• Click Add Charges to add the charge details and slab details to records.

• Click Save to display the configured charge details in summary view.

2.15.9 Accounting and Settlements

This screen is used to define the settlement and accounting parameters that is applicable for
processing the branch transactions involving a function code.

To process this screen, type Settlements Definition in the Menu Item Search located at the left
corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Settlements Definition.

4. In the Settlements Definition screen, navigate to left and click + icon.

→ The Transaction Accounting Details screen displays.

Figure 122: Transaction Accounting Details Screen

Specify the details in the Transaction Accounting Details Screen. The fields, which are marked
with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Transaction Accounting Details Screen.

Field Description: Transaction Accounting Details Screen

Field Description

Function Code Select the function code for which the accounting details
need to be defined from the LOV.

Function Code Displays the description of the selected function code.

Description

Transaction Account Select the transaction account or GL from the LOV. The
LOV displays all valid GLs maintained. This field is kept
blank if the transaction account needs to be selected
from transaction screen.

Offset Account/GL No Select the offset account or GL from the LOV. The LOV
displays all valid GLs maintained.

Field Description

Transaction code for Select the transaction code used for debit accounting
Debit from the LOV.

Transaction code for Select the transaction code used for credit accounting
Credit from the LOV.

Main leg accounting Select to pass the main accounting entries along with the
required charges defined in the transaction code.

Netting charge required Select to net the accounting entries for the debit leg of
the charges along with main transaction accounting
entries. Leave the box unchecked to pass the entries
without netting the charges of the debit leg.

Click Save to get the summary view of configured accounting details.

2.15.10 Instrument Number Maintenance

This screen is used to maintain instrument type for each branch. To process this screen, type
Instrument Number Maintenance in the Menu Item Search located at the left corner of the
application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Instrument Number Maintenance.

4. In the Instrument Number Maintenance screen, navigate to left and click + icon.

→ The Instrument Number Maintenance (New) screen displays.

Figure 123: Instrument Number Maintenance Screen

Specify the details in the Instrument Number Maintenance Screen. For more information on fields,
refer to table Field Description: Instrument Number Maintenance Screen.

Field Description: Instrument Number Maintenance Screen

Field Description

Instrument Type Specify the instrument type for which the instrument
maintenance needs to be done.

Branch Select the branch code from the LOV.

Cheque Number Specify the cheque number for which the instrument
maintenance needs to be done.

Number of Leaves Specify the number of leaves.

Click Save to get the summary view of the configured instrument number.

2.15.11 Inter Branch Transit Account Maintenance

This screen is used to maintain inter-branch transit account for each branch using the receiving
branch, vault, and currency combination.

To process this screen, type Inter Branch Transit Account in the Menu Item Search located at the
left corner of the application toolbar and select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Inter Branch Transit Account.

4. In the Inter Branch Transit Account screen, navigate to left and click + icon.

→ The Inter Branch Transit Account (New) screen displays.

Figure 124: Inter Branch Transit Account Screen

Specify the details in the Inter Branch Transit Account Maintenance Screen. The fields, which are
marked with asterisk, are mandatory. For more information on fields, refer to table Field Description:
Inter Branch Transit Account Maintenance Screen.

Field Description: Inter Branch Transit Account Maintenance Screen

Field Description

Branch Code Select the branch code from the adjoining option list,
which provides all the branch codes maintained in the
system.

Field Description

Vault ID Specify the vault from which cash is transferred. This is

performed on the basis of selected branch.

Receiving Branch Specify the destination branch to which the cash is

transferred.

Receiving Vault Specify the vault in the destination branch, which will
receive the cash. This is performed based on selected
branch.

Currency Specify the currency of the cash.

Transit GL Specify the transit account that is used to track the

movement of cash.

Click Save to get the summary view of the configured inter-branch transit account.

2.15.12 Customer Limits Maintenance

This screen is used to maintain customer limits for the branch. To process this screen, type
Customer Limits in the Menu Item Search located at the left corner of the application toolbar and
select the appropriate screen (or) do the following steps:

1. From Home screen, navigate to left menu and click Teller.

2. Under Teller, click Branch Maintenance.

3. Under Branch Maintenance, click Customer Limits.

4. In the Customer Limits screen, navigate to left and click + icon.

→ The Customer Limits (New) screen displays.

Figure 125: Customer Limits Screen

Specify the details in the Customer Limits Screen. The fields, which are marked with asterisk, are
mandatory. For more information on fields, refer to table Field Description: Customer Limits Screen.

Field Description: Customer Limits Screen

Field Description

Level Select if the customer limits needs to be maintained at

Product Class Level or Customer Type Level or
Account Level.

Transaction Currency Select the transaction currency for which the limits needs
to be maintained.

Product Class Select the product class for which the customer limits
needs to be maintained.

Product Name Specify the description of the Product Class

Transaction Code Select the function code for which the limits to be
maintained.

Field Description

Per Transaction Limit Specify the per transaction limit for online transactions.
Online

Transaction Per Day Specify the transaction per day limit for online
Online transactions.

Per Day Limit Online Specify the per day limit for online transactions.

Per Transaction Limit Specify the per transaction limit for offline transactions.
Offline

Transaction Per Day Specify the transaction per day limit for offline
Offline transactions.

Per Day Limit Offline Specify the per day limit for offline transactions.

Add Click this icon to add the row for the specified details.

Click Save to view the configured Customer Limits details in the Summary view.

3 List Of Glossary
1. Account Address Update - Account Address Update (pg. 225)

2. Account Balance Inquiry - Account Balance Inquiry (pg. 215)

3. Account Statement Request - Account Statement Request (pg. 221)

4. Account Transfer - Account Transfer (pg. 103)

5. Accounting and Settlements - Accounting and Settlements (pg. 262)

6. Alerts - Alerts (pg. 235)

7. BC Issue Against Customer Account - BC Issue Against Customer Account (pg. 127)

8. BC Issue Against GL - BC Issue Against GL (pg. 135)

9. BC Issue Against Walk-in - BC Issue Against Walk-in (pg. 131)

10. BC Liquidation Against Account - BC Liquidation Against Account (pg. 138)

11. BC Liquidation Against GL - BC Liquidation Against GL (pg. 146)

12. BC Liquidation Against Walk-in - BC Liquidation Against Walk-in (pg. 142)

13. BC Print/Re-print - BC Print/Re-print (pg. 149)

14. Book Overage - Book Overage (pg. 36)

15. Book Shortage - Book Shortage (pg. 32)

16. Branch Breaching Limits - Branch Breaching Limits (pg. 21)

17. Branch Role Limits - Branch Role Limits (pg. 239)

18. Branch User Preferences - Branch User Preferences (pg. 240)

19. Buy Cash from Currency Chest – Buy Cash from Currency Chest (pg. 38)

20. Buy Cash from Till - Buy Cash from Till (pg. 46)

21. Buy Cash from Vault - Buy Cash from Vault (pg. 42)

22. Cash Deposit – Cash Deposit (pg. 60)

23. Cash In Hand - Cash In Hand (pg. 231)

24. Cash Withdrawal - Cash Withdrawal (pg. 64)

25. Charge Maintenance - Charge Maintenance (pg. 257)

26. Cheque Book Request - Cheque Book Request (pg. 206)

27. Cheque Deposit - Cheque Deposit (pg. 123)

28. Cheque Status Inquiry - Cheque Status Inquiry (pg. 203)

29. Cheque Withdrawal - Cheque Withdrawal (pg. 67)

30. Close Branch Batch - Close Branch Batch (pg. 31)

31. Close Out Withdrawal by Account – Close Out Withdrawal by Account (pg. 84)

32. Close Out Withdrawal by Cash - Close Out Withdrawal by Cash (pg. 86)

33. Close Teller Batch - Close Teller Batch (pg. 28)

34. Close Vault Batch - Close Vault Batch (pg. 30)

35. Current Open Tills - Current Open Tills (pg. 19)

36. Customer Address Update - Customer Address Update (pg. 223)

37. Customer Contact Update - Customer Contact Details Update (pg. 228)

38. Customer Limits Maintenance - Customer Limits Maintenance (pg. 267)

39. Customer Search - Customer Search (pg. 233)

40. Customer Service Request - Customer Service Request (pg. 234)

41. DD Issue Against Account - DD Issue Against Account (pg. 152)

42. DD Issue against GL - DD Issue against GL (pg. 160)

43. DD Issue Against Walk-in - DD Issue Against Walk-in (pg. 156)

44. DD Liquidation Against Account - DD Liquidation Against Account (pg. 164)

45. DD Liquidation against GL - DD Liquidation against GL (pg. 170)

46. DD Liquidation Against Walk-in - DD Liquidation Against Walk-in (pg. 167)

47. DD Print/Re-print - DD Print/Re-print (pg. 173)

48. Default Authorizer Maintenance - Default Authorizer Maintenance (pg. 255)

49. Denomination Exchange - Denomination Exchange (pg. 49)

50. Denominations Maintenance - Denominations Maintenance (pg. 242)

51. Domestic Transfer Against Account - Domestic Transfer Against Account (pg. 109)

52. Domestic Transfer Against Walk-in - Domestic Transfer Against Walk-in (pg. 114)

53. Electronic Journal Approval Log - Electronic Journal Approval Log (pg. 200)

54. Electronic Journal Transaction Log - Electronic Journal Transaction Log (pg. 197)

55. Frequent Branch Operations - Frequent Branch Operations (pg. 233)

56. Frequent Customer Operations - Frequent Customer Operations (pg. 233)

57. Frequent Links - Frequent Links (pg. 236)

58. Function Code Definition - Function Code Definition (pg. 245)

59. Function Code Preferences - Function Code Preferences (pg. 252)

60. FX Purchase Against Account - FX Purchase Against Account (pg. 77)

61. FX Purchase Against Walk-in - FX Purchase Against Walk-in (pg. 81)

62. FX Sale Against Account - Foreign Exchange (FX) Sale Against Account (pg. 70)

63. FX Sale Against Walk-in - FX Sale Against Walk-in (pg. 74)

64. In House Cheque Deposit - In-House Cheque Deposit (pg. 106)

65. Instrument Number Maintenance - Instrument Number Maintenance (pg. 231)

66. Inter Branch Transaction Input - Interbranch Transaction Input (pg. 54)

67. Inter Branch Transaction Liquidation - Interbranch Transaction Liquidation (pg. 57)

68. Inter Branch Transaction Request - Interbranch Transaction Request (pg. 52)

69. Inter Branch Transit Account Maintenance - Inter Branch Transit Account Maintenance (pg. 266)

70. International Transfer Against Account - International Transfer Against Account (pg. 116)

71. International Transfer Against Walk-in - International Transfer Against Walk-in (pg. 121)

72. Inventory in Hand - Inventory in Hand (pg. 232)

73. Miscellaneous Customer Credit - Miscellaneous Customer Credit (pg. 92)

74. Miscellaneous Customer Debit - Miscellaneous Customer Debit (pg. 89)

75. Miscellaneous GL Credit - Miscellaneous GL Credit (pg. 98)

76. Miscellaneous GL Debit - Miscellaneous GL Debit (pg. 95)

77. Miscellaneous GL Transfer - Miscellaneous GL Transfer (pg. 100)

78. My Transaction Status - My Transaction Status (pg. 233)

79. Notifications - Notifications (pg. 235)

80. Open Branch Batch - Open Branch Batch (pg. 14)

81. Open Teller Batch - Open Teller Batch (pg. 17)

82. Open Vault Batch - Open Vault Batch (pg. 15)

83. Passbook Issue - Passbook Issue (pg. 209)

84. Passbook Status Change - Passbook Status Change (pg. 213)

85. Passbook Update - Passbook Update (pg. 211)

86. Sell Cash to Currency Chest - Sell Cash to Currency Chest (pg. 40)

87. Sell Cash to Till - Sell Cash to Till (pg. 47)

88. Sell Cash to Vault - Sell Cash to Vault (pg. 44)

89. Stop Cheque Request - Stop Cheque Request (pg. 204)

90. Teller Branch Parameters - Teller Branch Parameters (pg. 237)

91. Teller Totals Position - Teller Totals Position (pg. 26)

92. Term Deposit Account Opening - Term Deposit Account Opening (pg. 176)

93. Term Deposit Redemption Against Account - Term Deposit Redemption Against Account
(pg. 186)

94. Term Deposit Redemption Against Cash - Term Deposit Redemption Against Cash (pg. 182)

95. Term Deposit Top-up against Account - Term Deposit Top-up against Account (pg. 190)

96. Term Deposit Top-up against Cash - Term Deposit Top-up against Cash (pg. 194)

97. Till Cash Position - Till Cash Position (pg. 232)

98. Till Vault Position - Till Vault Position (pg. 24)

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