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UNIT 10 STUDY NOTES

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19 views4 pages

UNIT 10 STUDY NOTES

Uploaded by

Nathefa Layne
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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UNIT 10 : HUMAN RESOURCE MANAGEMENT

What is the strategic role of Human Resource Management (HRM)?

 HRM plays a crucial role in supporting an organization's strategic goals. It has evolved from a personnel
function to a vital contributor to corporate strategy. HRM aims to increase employee productivity,
improve financial results, and help organizations achieve their strategic objectives. HRM also works
closely with the management team to ensure that the organization's performance is continuously
improved.

What are some current strategy issues facing HR managers?

 HR managers are dealing with several key issues, including digital transformation, data-driven decision
making, sustainability, global competition, talent acquisition and retention, innovation, customer
personalization, organizational agility, cybersecurity, and diversity and inclusion.

What are some external factors affecting an organization’s HRM?

 External factors include economic fluctuations, new technology, government regulations, societal
trends, environmental changes, and world events that affect the global competitive landscape.

What are some internal factors affecting HRM?

 Internal factors include leadership styles, organizational culture, financial health, employee satisfaction,
teamwork, and technology used within the company.

What tools can HR use to put strategy into action?

 Key tools include leadership, structural design, information and control systems, and human capital (the
value of employee skills, knowledge, and experience).

What is the concept of Human Capital?

 Human capital refers to the economic value of an employee’s knowledge, skills, and experience. It is a
key asset for any organization, impacting productivity and overall success.
How has Information Technology changed HRM?

 Information technology has transformed HRM through HR Information Systems (HRIS), which
streamline tasks like recruitment, training, and employee management. Many organizations are moving
toward paperless HRM systems to save time and money.

What are some key labour laws relevant to HRM?

 Important labour laws include the Minimum Wage Act, Equal Pay Act, Occupational Safety and Health
Act, Maternity Leave Act, Employment Termination Act, and Labour Relations and Industrial Disputes
Act. These laws protect employees’ rights and ensure fair treatment.

What is human resource planning and why is it important?

 Human resource planning involves forecasting an organization's future HR needs and matching them
with the skills of potential candidates. It helps ensure that an organization has the right number of
employees with the right skills to meet future demands.

What is the Matching Model in recruitment?

 The Matching Model is a selection approach where both the organization and the applicant try to match
their needs, interests, and values. This helps ensure a good fit between the applicant and the job.

What is the difference between internal and external recruitment?

 Internal recruitment involves filling positions from within the organization, often leading to higher
employee satisfaction and lower costs. External recruitment seeks new talent from outside the
organization and offers access to a wider pool of candidates.

What is e-recruiting?

 E-recruiting refers to using the internet to find and recruit job candidates. Websites like
Caribbeanjobs.com and Indeed are popular tools for this fast-growing recruitment method.

What is job analysis and why is it important?

 Job analysis is the process of gathering information about a job’s duties, tasks, and responsibilities. It
helps organizations ensure they hire the right people and match them with the right jobs.
What is a Realistic Job Preview (RJP)?

 A Realistic Job Preview is a recruitment method that provides applicants with detailed, realistic
information about the job and the organization. This helps candidates make informed decisions about
whether the role is a good fit for them.

What is the selection process in HRM?

 The selection process involves assessing applicants’ skills, experience, and other characteristics to
determine if they are a good fit for a particular job. Methods include application forms, interviews, and
tests.

What are some inappropriate or illegal interview questions?

 Questions about race, age, religion, gender, marital status, and national origin are inappropriate or
illegal in many countries, including the USA.

What are the different types of employee training?

Common types of training include on-the-job training, mentoring, classroom training, self-directed learning,
and computer-based training. Each method has its advantages, such as low cost or high effectiveness.

What is a corporate university?

A corporate university is an in-house training facility that offers ongoing learning opportunities for employees,
and sometimes for customers, suppliers, and partners.

What is performance appraisal in HRM?

Performance appraisal is the process of evaluating an employee’s job performance and providing feedback. It
helps identify areas for improvement and contributes to employee development.

What is compensation in HRM?

Compensation includes all monetary payments and non-monetary rewards, such as health insurance, vacation
days, and other benefits. It is designed to attract and retain employees.

What are some common employee benefits?

Common employee benefits include health insurance, vacation days, subsidized lunch, gym access, child day-
care, and pension contributions.
What is the purpose of an exit interview?

An exit interview is conducted with departing employees to understand why they are leaving. This information
can help organizations address issues and reduce future turnover.

What is promotion from within?

 Promotion from within is a strategy that fills higher-level positions with current employees. It helps
retain talent and promotes employee development through challenging assignments and new
responsibilities.

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