इं िदरा गांधी राटीय मुत िवविवालय

मैदान गढ़ी, नई िदली - 110068

Indira Gandhi National Open University
Maidan Garhi,New Delhi - 110068

IGNOU - Student Identity Card

Enrolment Number : 2451157318

RC Code : 49: MUMBAI
Name of the
Programme :
MBAOL : Master of Business Administration

ASHISH DILIP ABHALE

Name :
2451157318
Guardian's Name : DILIP ABHALE
Address : RCL-B38, GUNJAN VAPI, VALSAD
Pin Code : 396195
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use its facilities.
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Student Registration Division
4. The student details can be cross checked with the QR Code at www.ignou.ac.in. PD 2024-08-22
 MMPC – 002

Master of Business Administration (MBA)/ Master of Business Administration

(Online) MBA(OL) / Master of Business Administration (Banking and
Finance) (MBF)/ Master of Business Administration(Financial Management)
(MBAFM)/ )/ Master of Business Administration(Human Resource
Management) (MBAHM)/ Master of Business Administration(Marketing
Management) (MBAMM)/ Master of Business Administration(Operations
Management) (MBAOM) /Post Graduate Diploma in Human Resource
Management (PGDIHRM)

ASSIGNMENT
For
July 2024 and January 2025 Sessions

MMPC – 002: Human Resource Management

(Last date of submission for July 2024 session is 31 st October 2024

and for January 2025 session is 30th April, 2025)

School of Management Studies

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
MAIDAN GARHI, NEW DELHI – 110 068
 ASSIGNMENT

Course Code : MMPC – 002

Course Title : Human Resource Management
Assignment Code : MMPC – 002/TMA/ JULY/2024
Coverage : All Blocks

Note: Attempt all the questions and submit this assignment to the Coordinator of your
study centre. Last date of submission for July 2024 session is 31st October, 2024 and
for January 2025 session is 30th April 2025.

Read the following case study carefully.

Infosys: Pioneering HR Practices in the IT Industry

Infosys is one of India’s largest IT services companies, renowned globally for its
innovative solutions and strong corporate governance. The company has grown
significantly over the years, both in size and global presence. Despite its success, Infosys
faces several HR challenges, such as managing a diverse workforce, retaining top talent,
fostering employee engagement, and adapting to rapid technological changes. The HR
department, led by Chief HR Officer, has implemented various strategic initiatives to
address these challenges, including:

 Developing robust training and development programs.

 Implementing employee wellness and engagement initiatives.
 Fostering an inclusive and diverse workplace.
 Enhancing performance management systems.
 Embracing digital HR transformation.

Questions:

a. Recruitment and Selection:

1. Analyze the current recruitment and selection processes at Infosys. What are the
strengths and weaknesses of these processes?
2. Propose a comprehensive recruitment and selection strategy that could help
Infosys attract and retain top talent. Include specific methods, tools, and practices
that should be used.
 b. Employee Training and Development:

3. Evaluate the existing training and development programs at Infosys. How

effective are these programs in enhancing employee skills and performance?
4. Design a new training and development plan tailored to the needs of Infosys.
Explain the types of training programs, delivery methods, and how you would
measure their effectiveness.

c. Performance Management:

5. Describe the current performance management system at Infosys. What are its key
components, and how well does it align with the company’s goals?
6. Recommend improvements to the performance management system. Discuss how
these changes can improve employee motivation, productivity, and overall
performance.

d. Employee Engagement and Retention:

7. Identify the main factors contributing to employee engagement and retention at

Infosys. How do these factors impact the company’s performance and culture?
8. Propose strategies to enhance employee engagement and retention. Consider
aspects such as workplace culture, employee recognition, career development
opportunities, and work-life balance.

Format:

 Your analysis should be 3,000 to 4,000 words in length.

 Use headings and subheadings to organize your content.

Evaluation Criteria:

o Demonstration of understanding of HRM concepts and practices.

o Application of theories to the company’s context.
o Quality and depth of analysis.
o Clarity of communication and organization of content.

Note: You are encouraged to use additional resources and real-world examples to support your
analysis. Critical thinking and originality will be highly valued in your responses.
Grading Rubric:
Criterion (A) (B) (C) (D) (E)
Demonstrates
Lacks
thorough Demonstrates Demonstrates
Shows limited understanding
Understanding understanding good basic
understanding and does not
of HRM with clear, understanding understanding
with few or no provide
Concepts detailed with relevant with some
examples. relevant
examples from examples. examples.
examples.
the case study.
Skillfully
Limited
applies Applies Applies Fails to apply
application of
Application of theories to the theories well theories with theories or
theories with
HR Theories company with with good some does so
minimal
deep insight relevance. relevance. inaccurately.
relevance.
and relevance.
Provides
insightful and Provides a Provides a Fails to
Provides a
well-supported basic analysis weak analysis analyze or
Analysis of HR well-supported
analysis of HR with some with little provides an
Practices analysis with
practices with supporting supporting inaccurate
good evidence.
strong evidence. evidence. analysis.
evidence.
Proposes
highly
Proposes Fails to
effective and Proposes Proposes
recommendati propose
Recommendati relevant effective recommendati
ons with appropriate
ons for recommendati recommendati ons with some
limited recommendati
Improvement ons with clear, ons with good relevance and
relevance and ons or does so
relevant application. application.
application. inaccurately.
application to
the company.
Exceptionally
Satisfactory
clear, well- Clear and well- Poorly Unclear and
Communication writing with
organized, and organized organized disorganized
and some
engaging writing with writing with writing with
Organization organization
writing with no minimal errors. several errors. many errors.
and few errors.
errors.