Strategic Management Readings
Strategic Management Readings
Competitive advantage is more likely to spring from intangible rather than tangible resources.
Organizing
• Combining jobs to form departments results in an organizational structure, span of control, and
a chain of command.
• Changes in strategy often require changes in structure because positions may be created,
deleted, or merged.
Motivating
• Communication, perhaps the most important word in management, is a major component in
motivation.
Staffing
• also called personnel management or human resource management, includes activities such
as recruiting, interviewing, testing, selecting, orienting, training, developing, caring for, evaluating,
rewarding, disciplining, promoting, transferring, demoting, and dismissing employees, as well as
managing union relations.
Controlling
ANNUAL OBJECTIVES
• Establishing annual objectives is a decentralized activity that directly involves all managers in
an organization.
• Active participation in establishing annual objectives can lead to acceptance and commitment.
• Annual objectives are essential for strategy implementation because they
(1) represent the basis for allocating resources;
(2) are a primary mechanism for evaluating managers;
(3) are the major instrument for monitoring progress toward achieving long-term objectives; and
(4) establish organizational, divisional, and departmental priorities.
Annual objectives should be measurable, consistent, reasonable, challenging, clear, communicated
throughout the organization, characterized by an appropriate time dimension, and accompanied by
commensurate rewards and sanctions.
Objectives should state quantity, quality, cost, and time—and be verifiable.
Terms and phrases such as maximize, minimize, as soon as possible, and adequate should be avoided.
• Clear annual objectives do not guarantee successful strategy implementation, but they do
increase the likelihood that personal and organizational aims can be accomplished.
POLICIES
• Changes in a firm’s strategic direction do not occur automatically.
• On a day-to-day basis, policies are needed to make a strategy work.
• Policies facilitate solving recurring problems and guide the implementation of strategy.
• Policies are instruments for strategy implementation.
• Policies set boundaries, constraints, and limits on the kinds of administrative actions that can
be taken to reward and sanction behavior
• Policies let both employees and managers know what is expected of them.
• Policies also clarify what work is to be done and by whom.
• Policies can apply to all divisions and departments (for example, “We are an equal opportunity
employer”). Some policies apply to a single department (“Employees in this department must
take at least one training and development course each year”).