UNIT I- ENTR
UNIT I- ENTR
ENTREPRENEUR
Definition of an Entrepreneur.
Entrepreneurship is often difficult and tricky, as many new ventures fail is often. Most
commonly, the term entrepreneur applies to someone who creates value by offering a
product or service. Entrepreneurs often have strong beliefs about a market opportunity
and organize their resources effectively to accomplish an outcome that changes
existing interactions.
1
business. Many kinds of organizations now exist to support would-be entrepreneurs,
including specialized government agencies, business incubators, science parks, and
some NGOs.
FUNCTIONS OF AN ENTREPRENEUR
An entrepreneur does perform all the functions necessary right from the genesis of an
idea up to the establishment of an enterprise. These can be listed in the following
sequential manner.
2
Completion of promotional formalities.
Recruitment of men.
Every new business that locates in a less developed area will create both direct
and indirect jobs, helping lift regional economies in many different ways. The
combined spending by all the new employees of the new businesses and the
supporting jobs in other businesses adds to the local and regional economic
3
output. Both central and state governments promote this kind of regional
development by providing registered MSME businesses various benefits and
concessions.
6. Exports: Any growing business will eventually want to get started with exports
to expand their business to foreign markets. This is an important ingredient of
economic development since it provides access to bigger markets, and leads to
currency inflows and access to the latest cutting-edge technologies and
processes being used in more developed foreign markets. Another key benefit is
that this expansion that leads to more stable business revenue during economic
downturns in the local economy.
1. Creativity
4
Do not be dissuaded by the challenge to be creative. You need not be the original wheel
creator to improve upon a stone cylinder. By standing on the shoulders of giants, you
can take existing ideas and make small improvements upon them. Your best ideas may
come to you as you are falling asleep or while you are taking a shower. Recognize when
you have a fresh idea and do not let them get away from you. Write them down! Not
every idea has to be a home run. By accumulating your ideas, you will be able to distill
the great ones from the rest and be ready to run with the best.
2. Risk Tolerance
Rewards rarely come without risk. Your ability to take advantage of an opportunity will
depend, in part, on your tolerance for risk. As the founder of a start-up, investors will
expect you to have a vested interest in your business. If you will not bet on your idea,
why should anybody else? If you cannot afford the risk, financially or emotionally, then
you might make decisions that are too tepid to be successful. To do well, an
entrepreneur needs the strong sense of self-efficacy to believe the risk will be
surmountable.
3. Responsiveness
Opportunity can leave quickly. With the internet, the spread of information and ideas has
led to deeper, faster competition to be the first mover. The ability to respond to the
market and new business opportunities can be the difference between a successful
entrepreneur and a failed business model. To be responsive, an entrepreneur must have
the flexibility of mind and resources necessary to see and take advantage of new and
upcoming possibilities. Learning from your mistakes and those of others to implement
change can keep businesses afloat. Calcifying rigidity, on the other hand, can turn a
start-up into dust.
4. Leadership
5
entrepreneur to take the idea and turn it into actions and products to capitalize on the
opportunity. Leadership can come in many forms, but it is nevertheless essential to
entrepreneurship. You must take the lead for your ideas to come to fruition.
5. Rights
Intellectual property laws can provide you with exclusive business rights to your ideas. If
you do not protect your ideas, they may be copied -- cheaply. Once an idea is in the
public domain, it may no longer be possible to use that idea as a competitive advantage.
Society values ideas being shared. In exchange for sharing ideas, governments provide
limited monopolies that will allow you to capitalize on them for a period, making up in
part for the costs you have incurred in research and development. Intellectual property
professionals can aid you in seeking such rights.
6. Economic factors
Inventions are capital oriented. In less developed countries most capital equipment
have to be imported which involves foreign exchange which acts as a difficult problem.
c) Great risk
Risk is high in case of less developed countries as there is lack of reliable information,
markets for good and services is small etc.
Though there is abundant labor supply there is generally scarcity of skills at all levels.’
7. Social factors
A society that is rational in decision making would be favorable for decision making.
6
Education, research and training is given less importance in less developed countries
therefore there is very little vertical mobility of labor.
8. Cultural factors
9. Personality factors
In less developed countries the entrepreneur is looked upon with suspicion. Public
opinion in the less developed nations sees in the entrepreneur only a profit maker and
exploited.
Every successful entrepreneur brings about benefits not only for himself/ herself but for
the municipality, region or country as a whole.
The benefits that can be derived from entrepreneurial activities are as follows:
7
Promotion of the use of modern technology in small-scale manufacturing to
enhance higher productivity.
The modern era is an era of changes. The whole world is becoming a village due
to the industrial revolution and fast developing communication technology. The
globalization of industry and commerce is bringing a vast change in various
aspects of life.
Economic development of a country is the outcome of purposeful human activity.
Economic development is a highly dynamic process characterized by the pattern
of Demand shifts, new products are needed, appear for the production of goods
within a country.
A developing country needs entrepreneurs who are competent to perceive new
opportunities and are willing to incur the necessary risk in exploiting them.
8
A developing economy is required to be brought out of the vicious circle of low
income and poverty.
Entrepreneur can break this cruel circle. Entrepreneurs and helping government
can change a developing economy in Developed economy.
The challenge: Cash flow is essential to small business survival, yet many
entrepreneurs struggle to pay the bills (let alone themselves) while they’re waiting for
checks to arrive. Part of the problem stems from delayed invoicing, which is common in
the entrepreneurial world. You perform a job, send an invoice, and then get paid
(hopefully) 30 days later. In the meantime, you have to pay everything from your
employees or contractors to your mortgage to your grocery bill. Waiting to get paid can
make it difficult to get by — and when a customer doesn’t pay, you can risk everything.
The solution: Proper budgeting and planning are critical to maintaining cash flow, but
even these won’t always save you from stressing over bills. One way to improve cash
flow is to require a down payment for your products and services. Your down payment
should cover all expenses associated with a given project or sale as well as some profit
for you.
2. Hiring employees
The challenge: . The hiring process can take several days of your time: reviewing
resumes, sitting through interviews, sifting through so many unqualified candidates to
find the diamonds in the rough. Then, you only hope you can offer an attractive package
to get the best people on board and retain them.
The solution: Be exclusive. Far too many help wanted ads are incredibly vague in terms
9
of what qualifications candidates must have, what the job duties are, what days and
hours will be worked, and what wages and benefits will be paid. You can save yourself a
ton of time by pre-qualifying candidates through exclusive help wanted ads that are
ultra-specific in what it takes to be hired at your firm, as well as what the day-to-day
work entails. Approach your employee hunt the same way you would approach a
customer-centric marketing campaign: through excellent targeting.
3. Time management
The challenge: Time management might be the biggest problem faced by entrepreneurs,
who wear many (and all) hats. If you only had more time, you could accomplish so much
more!
The solution: Make time. Like money, it doesn’t grow on trees, of course, so you have to
be smart about how you’re spending it. Here’s how:
Create goal lists: You should have a list of lifetime goals, broken down into
annual goals, broken down into monthly goals, then broken down into weekly
goals. Your weekly goals, then will be broken down into specific tasks by day. In
this manner, what is on your task list in any given day is all you need to do to stay
on track with your lifetime goals
4. Delegating tasks
The challenge: You know you need to delegate or outsource tasks, but it seems every
time you do something gets messed up and you have to redo it anyway.
The solution: Find good employees (see above) and good outsourced contract help, for
starters. You might have to pay a little more for it, but the savings in time (and the
resulting earning potential) more than make up for it.
10
The challenge: You know you could make a mint if you just knew what products and
services to sell. You’re just unsure how to pick a niche.
The solution: Admit that you’re weak in identifying prosperous niches, and delegate the
task to someone who is strong in this area. You don’t have to hire a huge, expensive
marketing firm; rather, recruit a freelance researcher who has experience in whatever
type of field you’re considering entering (retail e-commerce, service industry, publishing,
etc.). Have them conduct market research and create a report with suggested niches,
backed by potential profit margins and a complete SWOT analysis: Strengths,
Weaknesses, Opportunities and Threats.
6. Marketing strategy
The challenge: You don’t know the best way to market your products and services: print,
online, mobile, advertising, etc. You want to maximize your return on investment with
efficient, targeted marketing that gets results.
The solution: Again, if you’re not adept at creating marketing plans and placing ads, it’s
a good idea to outsource your marketing strategy to someone who is. At this point, all
you need is a core marketing plan: what marketing activities will you undertake to
motivate purchases? Give your planner a budget and tell them to craft a plan that
efficiently uses that budget to produce profits.
7. Capital
The challenge: You want to start or grow your business, but you have little capital to do
it with.
The solution: There are many ways to earn funding, from traditional bank loans to
family and friends to Kickstarter campaigns. You can choose these routes, certainly, but
I prefer the self-fueled growth model in which you fund your own business endeavors.
11
consistently strive to be remarkable to those customers you already serve. Word-of-
mouth will spread, and more customers will come looking for you. As they do, develop
systems and business processes that allow you to delegate tasks without sacrificing
quality. Your business will grow slow and steady, and you’ll be able to solve problems
while they’re small.
8. Strapped budget
The challenge: Even though cash flow is fine, it seems you never have enough in your
budget to market your company to its full potential.
The solution: Unless you’re one of the Fortune 500 (and even if you are), every
entrepreneur struggles with their budget. The key is to prioritize your marketing efforts
with efficiency in mind — spend your money where it works — and reserve the rest for
operating expenses and experimenting with other marketing methods.
Keep a close eye on your money, too: chances are, there are areas you can skim to free
up more funds. Unless an expense is absolutely critical to your business and/or
represents an investment with an expected return, cut it. In fact, do this exercise: See
how lean you can run your business. You don’t have to actually do it, but cut everything
you can and see if you still feel you can run your business (save for what you have to
delegate and market with). Somewhere in between your leanest figure and your current
budget is a sweet spot that will allow you to be just as effective and leave funds leftover
to fuel growth.
9. Business growth
The challenge: We’re assuming you are growing, not that you can’t grow, and you’ve
come to the point at which you can’t take on any more work in your current structure.
The solution: Create new processes that focus on task delegation. Many entrepreneurs,
used to wearing all the hats, find themselves in this position once they’ve achieved a
modicum of success. Because you’re doing everything, your growth halts to a stop
12
when it hits a self-imposed ceiling. The only way to break through is to delegate tasks to
others to take yourself out of the production end, and segue into management and,
finally, pure ownership.
10. Self-doubt
The challenge: An entrepreneur’s life is not enviable, at least in the beginning. It’s
extremely easy to get discouraged when something goes wrong or when you’re not
growing as fast as you’d like. Self-doubt creeps in, and you feel like giving up.
The solution: Being able to overcome self-doubt is a necessary trait for entrepreneurs.
Having a good support system will help: family and friends who know your goals and
support your plight, as well as an advisory board of other entrepreneurs who can
objectively opine as to the direction of your business.
One of the best ways to deal with self-doubt is to work on your goals and tasks lists.
When you’re down and lack motivation, look at your lists and know that the tasks you do
today are contributing to your lifetime goals. By doing them, you’re one step closer, and
you can rest assured that you are, indeed, on the path to business success.
Entrepreneurs face many challenges, and volumes have been written about how to
overcome them. Perseverance and intelligence are your allies; use them to your
advantage to keep working toward your goals. Understand that you’re not the first to
struggle. Because of that, there are many resources available to help you get through
your darkest days as an entrepreneur, so you can reap the immeasurable rewards that
come with building your own successful business
Sometime the two terms, namely, an entrepreneur and manager are considered as
synonyms, i.e., meaning the same. In fact, the two terms are two economic concept
meaning two different meanings. The major points of distinction between the two are
presented in following table.
13
Points Entrepreneurs Manager
Motive The main motive of an But, the main motive of a
entrepreneur is to start a manager is to render his services
venture by setting up an in an enterprise already set up by
enterprise. He understands the someone else.
venture for his personal
gratification.
Status
An entrepreneur is the owner of A manager is the servant in the
the enterprise. enterprise owned by the
Risk-bearing entrepreneur.
An entrepreneur being the A manager as a servant does not
owner of the enterprise bear any risk involved in the
assumes all risks and enterprise.
Rewards uncertainty involved in running
the enterprise.
14
qualifications like high to possess distinct qualifications
achievement motive, originality in terms of sound knowledge in
in thinking, foresight, and risk management theory and practice.
bearing ability and so on.
Under the modern concept of marketing, markets are people who are willing and able to
satisfy their needs. In Economics, this is called effective demand. Entrepreneurs are
resourceful and creative. They can create customers or buyers. This makes
entrepreneurs different from ordinary businessmen who only perform traditional
functions of management like planning, organization, and coordination.
Entrepreneurs are never satisfied with traditional or existing sources of materials. Due
to their innovative nature, they persist on discovering new sources of materials to
improve their enterprises. In business, those who can develop new sources of materials
enjoy a comparative advantage in terms of supply, cost and quality.
Entrepreneurs are the organizers and coordinators of the major factors of production,
such as land, enterprise, labor and capital. They properly mix these factors of
production to create goods and service. Capital resources, from a layman's view, refer
to money. However, in economics, capital resources represent machines, buildings, and
other physical productive resources. Entrepreneurs have initiative and self-confidence in
accumulating and mobilizing capital resources for new business or business expansion.
15
Aside from being innovators and reasonable risk-takers, entrepreneurs take advantage
of business opportunities, and transform these into profits. So, they introduce
something new or something different. Such entrepreneurial spirit has greatly
contributed to the modernization of economies. Every year, there are new technologies
and new products. All of these are intended to satisfy human needs in a more
convenient and pleasant way.
5) Create Employment.
The biggest employer is the private business sector. Millions of jobs are provided by the
factories, service industries, agricultural enterprises, and the numerous small-scale
businesses.
PROMOTION OF ENTREPRENEURSHIP
Many of these initiatives have been brought together under the umbrella of Global
Entrepreneurship Week, a worldwide celebration and promotion of youth
entrepreneurship, which started in 2008.
Financial assistance
a. Loan for fixed capital is used to acquire Plant and Machinery, land and building.
b. Working capital loan is used to meet day to day operational cost of the production.
NB. State Financial Corporation and National Small Industries Corporation generally
16
provide working capital. However under a package assistance, State Financial
Corporations also provide a composite loan covering plant and machinery and working
capital.
Eligibility criteria
Promoters contribution
Collateral securities/guarantee
CHARACTERISTICS OF AN ENTREPRENEUR:
Hard work:
The entrepreneurs have strong desire to achieve high goals in business. This high
achievement motive strengthened them to surmount the obstacles, suppress anxieties,
repair misfortunes and devise expedients and only set up and run a successful business.
Highly optimistic:
The successful entrepreneurs are not distributed by the present problems faced by
them. They are optimistic for future that the situation will become favourable to
17
business in future. Thus, they can run their enterprises successfully in future.
Independent:
One of the common Characteristics of the successful entrepreneurs has been that they
do not like be guided by others and to follow their routine. They resist to be pigeonholed.
They liked to be independent in the matters of their business.
Foresight:
Good organizer:
Different sources required for production are divorced from each other. It is the ability
of theentrepreneurs that brings together all resources required for starting up an
enterprise and then to produce goods.
Innovative:
Production is meant to meet the customers’ requirements. In view of the changing taste
of customers from time to time, the entrepreneurs initiate research and innovative
activities to produce goods to satisfy the customers’ changing demands for the
products. The research institute/centres established by TATA, BIRLA, KIRLOSKAR, etc.
are examples of the innovative activities taken by the successful entrepreneurs in our
country
Entrepreneurs have many of the same character traits as leaders, similar to the early
great man theories of leadership; Entrepreneurs are often contrasted with managers
and administrators who are said to be more methodical and less prone to risk-taking.
Such person-centric models of entrepreneurship have shown to be of questionable
18
validity, not least as many real-life entrepreneurs operate in teams rather than as single
individuals
QUALITIES OF AN ENTREPRENEUR
Technological knowledge
Ability to imitate
Ability to organization
Ability to administration
TYPES OF ENTREPRENEURS:
19
Clarence danhof, on the basis of his study of the American agriculture, classified
entrepreneurs in the manner that at the initial stage of economic development,
entrepreneurs have less initiative and drive as economic development proceeds, they
become more innovative and enthusiastic. Basing on this, he classified entrepreneurs
into four types. These are discussed in seriatim.
1. Innovative entrepreneurs:
An innovative entrepreneur is one who introduces new goods, inaugurates new method
of productions, discovers new market and reorganizes the enterprise. it is important to
note that such entrepreneurs can work only when a certain level of development is
already achieved, and people look forward to change and improvement.
2. Imitative entrepreneurs:
3. Fabian entrepreneurs:
4. Droneentrepreneurs:
20
Following are some more types of entrepreneurs listed by some other behavioral
scientists:
5. Solo operators:
These are entrepreneurs who essentially work alone and if needed at all, employ a few
employees. in the beginning, most of the entrepreneurs start their enterprise like them.
i. Active partners:
ii. Inventors:
iii. Challengers
These are the entrepreneurs who plunge into industry because of the challenges
it presents. When one challenge seems to be met, they begin to look for new
challenges.
iv. Buyers:
These are those entrepreneurs who do not like to bear much risk. Hence, in order
to reduce risk involved in setting up new enterprise, they like to buy the ongoing
one.
v. Life timers:
These entrepreneurs take business as an integral part of their life. Usually the
family enterprise and businesses which mainly depend on exercise of personnel
21
skill fall in this type/category of entrepreneurs.
6. Intrapreneurs:
Having understood the meanings of entrepreneurs and intrapreneurs, now the two can
easily be distinguished from each other on the following bases:
NEED OF ENTREPRENUERSHIP
22
government, of India in this direction. The thrust of all these schemes is to eliminate
poverty and generate gainful employment opportunities for the unemployed. Thus
entrepreneur can play an effective role in reducing the problem of unemployment.
2. Capital Formation
It is not possible to set up an enterprise without adequate funds. Entrepreneur as an
organizer of factors of production employs his own as well as borrowed resources for
the setting up of his enterprise. Entrepreneur mobilizes idle savings of the public and
put them to productive use. In this way he helps in capital formation, which is so
essential for the industrial and economic development of a country. Various
development banks like ICICI, IFCI, IDBI; SFCs, SIDCs take initiative in promoting
entrepreneurship through assistance to various agencies involved in EDP and by
providing financial assistance to new entrepreneurs.
Small scale units can be set up in industrially backward and remote areas with limited
financial resources. Successful EDP’s assist in accelerating the pace of industrialization
in the backward areas and reduce the concentration of economic power in the hands of
a few, Entrepreneurs feel like taking advantage of the various concessions and
subsidies offered by the state and central government. Success story of entrepreneurs
set right example for others to follow and this accelerates the pace of industrialization
in the backward areas. Setting up of more units leads to more development of
backward areas and balanced regional development.
In the absence of any initiative local resources are likely to remain unutilized. Proper use
of these resources can result in the progress or development of the area and that too at
lower cost. Alert entrepreneurs seize the opportunity and exploit it in the best interests
of the area and industry. Effective EDPs can help in the proper use of local resources by
providing guidance, assistance, education and training to the prospective entrepreneurs.
23
5.Improvement in per Capita Income
Entrepreneurs are always on the look out for opportunities. They explore and exploit the
opportunities. Entrepreneurs take lead in organizing various factors of production by
putting them into productive use through the setting up of enterprises. More enterprises
will lead to more production, employment and generation of wealth in the form of goods
and services. It will result in the increase in the overall productivity and per capita
income in the country. EDPs play a positive role in the setting of more units and thus
help in generation of more employment and income.
ENTREPRENEUR’S LEADERSHIP
Definition of leadership
Characteristics of leadership
Self-Esteem: Underlying everything is a high sense of one's own self-worth. Without that,
individuals will never undertake tough challenges. If one does not have it, it's important
to develop self-esteem.
Need to Achieve: This need has been associated with entrepreneurs and leaders who
constantly seek to perform at their best. For example, this leadership characteristic
24
would have described Oliver Cromwell (1599 to 1658) the Lord Protector of England,
who once remarked, “He who stops being better, stops being good.” The great Harvard
psychologist David McClelland is most associated with need for achievement, a need
learned by children primarily from their parents (McClelland, 1965).
Individuals high in this need are open to feedback, are goal oriented, seek to be unique,
and strive for accomplishments based on their own efforts—characteristics important
to effective leadership. They also take risks, not extreme risks, but moderate ones.
And what is moderate risk? Moderate risk means you have the ability to influence
events, but don’t have complete control. The key is that individuals believe they will be
successful, but it is not a sure thing.
Screening for Opportunity: Like all individuals, leaders screen incoming information to
separate the useful from the useless. However, successful entrepreneurs and business
leaders screen incoming information to constantly seek new growth opportunities. They
act like gold miners who must shift through tons of dirt to find those a few precious
golden nuggets.
Unfortunately, the vast majority of business people seem blind to new opportunities and
so continually miss new ways to grow the business. Some would argue that it is not
really finding opportunity, but getting lucky. Of course there are individuals who seem to
have the knack of being in the right place and the time. For example, I have a good
friend George who had escaped communist Romania in the early 1960s and made his
way to the United States.
After being here for a while, he decided to start a leather goods business. Putting
together a few samples, he then went out to talk to buyers about the possibility of
getting started. Getting an appointment with the very first buyer, he showed his samples
and got this response, “I’ll buy everything you can sell me.” He asked why he was so
fortunate and the buyer responded, “I wanted to drop our previous vendor since he was
ripping us off” From this “lucky” start, George went on to develop an extremely
successful business—becoming a millionaire many times over. One could argue that he
25
was lucky or that he capitalized on an opportunity missed by competitors.
Locus of Control: Successful leaders and entrepreneurs typically show a high internal
locus of control (Lee, 2001). In many different studies done over the years, those with a
high internal locus of control are more likely to experience success, than individuals
who are high on the external locus of control. When someone perceives events as under
the control of others, fate, luck, the system, their boss, etc. they have an external locus
of control. Individuals high on the internal locus of control have a different assumption
about how the world works. They assume that any success they experience is due to
their personal efforts and that they have the ability to influence events. Interestingly,
internal also assume failure was also their fault.
Goal Orientation: Businesses come and go, but those that last always share a common
characteristic with their founder—a relentless drive to accomplish goals. They
understand what the priorities are and continue to work at toward that goal, day in and
day out.
For many, leadership characteristic of staying focused on a goal is a very difficult thing
to do since life in the world of business tends to distract us. McKinsie in this book “The
Time Trap” put it this way, “A man was struggling to cut down enough trees to build a
fence. An old farmer came by, watched for a while, and then quietly said, “Saw’s kind of
dull, isn’t it?” “I reckon,” said the fence builder. “Hadn’t you better sharpen it? Said the
farmer. “Maybe later," said the man, "I can’t stop now—I got all these trees to cut down.”
Our goal should be to continue to perfect ourselves, something we rarely have time for.
26
Young children naturally have a positive view which seems to turn more negative as
they age. Parents can easily test this in children by asking the question, “What will you
be when you grow up?” Young children confidently say, exactly what they want to be.
However, ask a teenager the same question and they aren’t so sure.
Courage: Many professors talk about entrepreneurs as risks takers. But this leadership
characteristic is like saying snow is cold—it's accurate but missing something. Another
way is to say the same thing is that one must have guts. It requires a great deal of
courage to build a company from the ground up.
Someone once explained that large organizations function like “womb” protecting
employees from a harsh and unforgiving environment. It takes a great deal of courage
to leave a corporate or government womb and strike out by oneself into the cold, cruel
world of business. When one first starts a business, one is alone.
Tolerance to Ambiguity: This term refers to a person’s tolerance to uncertainty and risk.
Entrepreneurs generally score high on this scale (Entrailgo, 2000).
If one’s tolerance for ambiguity is low, one will gravitate toward large, established
organizations—better still, work for the government where things change little if at all. In
contrast to older, established organizations, entrepreneurial start-ups exist in an
environment where almost everything is new and many things have not been done
before. For example, no policies exist to guide action and start-ups typically lack the old
timers who serve as the voice of experience.
27
The motivation that drives our behavior comes from two sources: internal (intrinsic) and
external (extrinsic). Intrinsic factors include constructs like needs, desires, motives, and
will power. Extrinsic factors include any type of motivational influence from the
environment such as rewards and punishments.
For entrepreneurs, the most important motivational factor is the intrinsic one.
Entrepreneurs keep going despite the fact that employees tell them they are foolish,
friends say they are wasting their time, and family tells them to get a real job. When the
intrinsic drive goes away, so does any chance of success.
A few years ago, we put together a 160-hour program to teach very bright scientists and
engineers how to put together an investor quality business plan. The thinking was that
with the right knowledge and coaching, these future entrepreneurs would be able to get
a seed round from investors and go on to build a fast growing organization. However, a
number of these individuals never opened the doors. Why you might ask? It wasn’t that
they lacked knowledge and brilliance—it was a lack of desire, what we called the “fire
inside.”
ENTREPRENEURS DECISION-MAKING
Management is the art of making decisions; and good management is the art of making
good decisions. To become a better decision maker, and thus a better manager, it helps
to be cognizant of your decision making options.
There are four different decision making styles, each of which you might apply in
different situations.
Autonomous
An autonomous decision is one you make yourself. You, as the manager, make the
decision, based either on information you already have, or on information you’ve
gathered from employees and other sources.
28
Autonomous decisions are appropriate when you have sufficient expertise, when you
have private information, or when it’s urgent. Autonomous decisions also apply when
you have already made up your mind, or when the problem is trivial.
Consultative
A consultative decision is when you share the problem with direct reports, discussing
it with the whole team, as a team. Although you try to have everyone buy into the
solution and are open to being convinced, in the last analysis the decision is yours to
make.
Joint
In a joint decision, you and your direct reports share in the decision-making process,
making decisions by consensus. By consensus, we mean that the decision may not be
your first choice, but it’s something we can live with and support. Joint decisions work
best when the problem is important and complex, and when there is not one single
expert, but perhaps several members of the team have expertise. Joint decisions also
help ensure a quality solution.
Delegative
When the problem is delegated to one or more employees who have the authority to
make the decision, this is a delegative decision. Delegate when there is one expert (and
you are not it). You can also delegate when the problem is not that important, or if the
task can also serve as a developmental exercise (provided you and your team can live
with the solution).
29
Keeping these definitions in mind when you are faced with decisions will allow you to be
more self conscious of which style you are using, or should be using, and will help you
become a better manager.--by Jonathan Linowes
There are lots of controversy about the steps and characteristics of an entrepreneur.
Some urges that characteristics are the most important thing to be an entrepreneur. It is
true, because in order to be an entrepreneur, a person must possess some
characteristics. But exploring these characteristics and qualities to become an
entrepreneur, is not an easy task. Because there is no certain guideline for being an
entrepreneur. It cannot learn in school, college or in university. Moreover, entrepreneurs
are likely to come from families in which parents sets high standard for their children’s’
performance, encourage habits of self reliance and avoid being strict disciplinarians
(Siropolis, 1998). And become successful in the field of business or entrepreneur is not
an easy task. But some steps can be followed to find out the appropriate business
sector, which increase the chance of being a successful entrepreneur. The steps are
discussed in as follows –
Step – 1: Personal Determination:
30
The second step is selecting the business that the person wants to enter. The number
of business may one or two or more. But the main question is what type of business
should be selected? This question is very hard to answer. It varies from person to
person. It depends on the personal attitude, for instance – a study shows that 41%
choose to be entrepreneur to be his own boss, 16% choose for making money, 12%
choose for creating something new, 9% choose for proving himself, 6% choose by
dissatisfied with job. And from other side it also depends on the environment in which
the business is going to operate, for example – luxury product business is not so much
suitable for village side but it is quiet suitable in the city or town. But first it should be
determined about the business. It is better if the number of business selected is more
than one or two, because it will enhance the possibility of entering into the business.
The better way to choice the business is to determine what type of business interest
you most. If the business / businesses are interesting to you it will increase the chance
of being successful in the business, you will learn quickly and can ran the business with
customer satisfaction.
Now another important part is analyzing the viability or feasibility of selected options in
various aspects. The first part is the social acceptance of the selected business. The
success of the business, especially small business as the most of the entrepreneurs are
start with small business, vastly depend on the social acceptance of such business.
Other deciding factors are demographic trends or the age, race, ethnicity and location of
the target customers. This trend is important because the basis for any market is
people. Technology, the application of science and engineering skills and knowledge to
solve production and organizational problems, is another deciding factor. Because it
directly associated with production and operation process. Other deciding factors are
economic system and laws and regulations etc. Last and the most important factor to
be considered is financial aspect. Money required to start the selected business should
be determined exclusively. By considering all of these factors, first the options should
be ranked and then selecting the best option based on other factors, such as – personal
31
choice, financial capabilities etc.
Step – 4: Planning:
The most important step in the entrepreneurial decision making is planning. The work of
planning is basically mental. It requires thinking through logically (Skinner & Houston,
2003). A proper planning will reduce the stress and hazardous of managing a new
business and act as a proper guideline for the future operation. This planning process is
quite different from the planning of management process. This planning includes
planning about operation, marketing, and management and financing. The details of this
planning are given below –
Operation Planning – This section will describes the product or services offers and find
out its’ unique features; explain why people will buy the product or service and available
legal protection – patents, copyrights, trademarks and danger of technical. This part of
the planning also explains the type of manufacturing or operating should be used;
describes the facilities, labor, raw materials and product processing requirements. This
section should offers the following description; operating or manufacturing methods,
operating facilities (location, space and equipment), quality controls methods,
procedures to control inventory and operations, sources of supply and purchasing
procedures (Gitman &Daniel, 2002, page – 182). If the business is not the
manufacturing business some of the activities related to production will not present in
this section.
Management Plan – this part will identify the key players – active investors,
management team, and directors – citing the experience and competence they possess.
This section should offer the following description; management team, outside
investors, directors and their qualifications, outside resource people and their
qualifications and plans for recruiting and training employees (Gitman &Daniel, 2002,
page – 182).
Marketing Plan – in this step entrepreneur will painstakingly researched their markets
32
and the marketing plan should be creative and productive. It describes how the
entrepreneur plans to use his marketing tools – marketing channels, price,
advertisement, personal selling, and sales promotion (Siropolis, 1998, page -103). This
section should also offer the following description; analysis of target market and profile
of target customer, methods of identifying and attracting customers, selling approach,
types of sales forces and distribution channels, types of sales promotion and
advertising and credit and pricing policies (Gitman &Daniel, 2002, page – 182). But the
marketing plan may differ sharply in some aspects between manufacturing organization
and merchandising organization.
Financial Plan – A financial plan binds all the preceding steps by translating operating
plans – production, marketing, management and all other plans related to the
operations of the venture – into money. In other words, the financial plan is the
monetary expression of the entrepreneur’s operating plans (Siropolis, 1998,page - 106).
This part of the plan should contain the following descriptions; projected financial
statement for the next three or five years or as available including income statements,
balance sheets, cash flow statements, and cash budgets; break even analysis of profit
and cash flows and planned source of financing (Gitman & Daniel, 2002, page – 182). It
is the most important part of the planning as it is the financial indication of the business
in future and set out the primary monetary target for the entrepreneurs. Another reason
is that it includes source of financing for the business. And another thing is that all the
part of the financial aspects should be backed by strong arguments.
33
All the three ways have advantages and disadvantages includes with them. The
advantage of starting a new business is no longer need to discuss as it is already
discussed in the starting of this paper. The advantages and disadvantage of the last
two are discussed below –
The whole process discussed above are presented in the following diagram
34
35