Administrative Matters

Singapore Transport System

Mode of transport in Singapore

1. Public Bus*
2. Train (MRT)*
3. Taxis (Comfort, Grab, etc)

*Students will enjoy concessionary fares with their School Smart

Card (SSC). Replacement cost for any lost SSC is $15.
Application for School Smart Card (SSC)

Please visit one of the TransitLink Concession Card Replacement

Offices with the below documents:

- Transitlink Appendix D
- Student’s Pass (e-copy, for identification)
- One coloured passport sized photo (taken in school uniform)
(Refer to Appendix D for guidelines)
Commuting around school

Bus 98, 99, 157, 185, 187, 198,

334, 502, 657

Bus 49, 335

Bus 180, 335

 One way transportation
- Only for students who have signed up.
- The bus will pick you from ACS to FHSS on school days only.
- This is not available on weekends, public holidays, school holidays and
Home-Based Learning days.
- Estimated cost $100-$120 (non-refundable). Actual cost to be advised
before the commencement of next school term.
- Full payment for each term will be collected or deducted via GIRO

Pick up time
Monday to Friday, except Thursday: 6.40 am
Friday: 7.30 am
Around the
school
 Bank Account Opening

Upon successful account opening, scholars will receive your ATM

card and PIN via mail at ACS (Independent) Boarding School
within 8 working days. ATM card can be activated via DBS/POSB
ATM machines.

ATM card limit are set at $200/day.

General Interbank Recurring Order (GIRO)

Automated electronic payment service where the amount will be

automatically deducted from your bank account whenever there
is a payment required.

Payment required Students will receive

Fees will be
a school bill to
(E.g. PLD, Learning deducted from your
inform you on the
Journeys) account
fees deduction date

Ensure that the bank account has sufficient

funds before the deduction date.
 Personal Learning Device (PLD)
The National Digital Literacy Programme (“NDLP”) was launched at MOE’s Committee
of Supply Debate in March 2020 to help students strengthen their digital literacy.

As part of the programme, every secondary school student will own a PLD.

Model for 2025 = Information not available yet (In 2024, Apple iPad 10.2 9th Gen)

Cost = Not claimable under ASEAN scholarship.

Payment via cash
 Student’s Pass Collection

Appointment on 25 November 2024 (Mon) at ICA to complete

the necessary formalities. Please take note that the below
documents are required on the appointment day:

1) In-Principle Approval (IPA) letter

2) Original Passport
3) 1 recent passport-sized coloured photograph
Administration Matters to follow up

Submit the following to the TG&S system online :

To be completed by

Bank account details and scanned copy of the

22 November (Friday)
account opening form

Student’s pass (STP) details and scanned copy

28 November (Thursday)
of STP
 Home Leave
Scholars are allowed to return home only during school vacation periods (Mar/ Jun/
Sep/ Dec term breaks) or other periods stipulated by MOE.

Parents are to submit the home leave request via the online
form (https://go.gov.sg/travelapplication) to school at least 1
week in advance, to seek for approval before making travel
arrangement such as purchasing of air ticket.
 School Vacations 2025
The last day of school will be 23 Oct 2025.
24 Oct 2025 will be Parent-Teacher Meeting.
Leave Application to stay out with
parents in Singapore

Occasional stay outs with your parents when they are in

Singapore, can be granted.

Parents are to submit the stay out request via the online form
(https://go.gov.sg/travelapplication) to school at least 1 week in
advance, to seek for approval before to making arrangement.
Insurance Coverage
All scholars are covered under the following insurance:
(1) Group Medical Insurance [Outpatient and Inpatient]
(2) Group Personal Accident Insurance

Reimbursement for medical claims is subject to being certified medically fit as

prescribed under the Scholarships Agreement.

The insurance is underwritten by Great Eastern Life Assurance Company Limited

(GEL).
E-cards for Outpatient Consultation at Panel
Clinics and for Claims
• All scholars are required to download the ‘Great Health
Corporate’ app and register for an account to access their E-
cards. Scholars MUST produce their E-card and student’s pass
(for verification of identity) at the time of visit in order to be
eligible for the subsidised treatment.

• Scan this QR code to download the App

• Overview of the App Link

Group Outpatient Benefits
Venues for seeking outpatient treatment Cash Payable Notes
Government polyclinics Full amount but can Fully subsidised treatment
be reimbursed fully For a maximum of 12 visits per year
GEL Panel Clinics S$ 5 per visit with For a maximum of 12 visits per year
GEL e-Card and STP
Accident & Emergency (A&E) department in Full amount but can Full reimbursement will be given for
public hospitals seek reimbursement treatment outpatient specialist clinics in
of up to S$ 15. public hospitals, outpatient diagnostic x-ray
Please note that treatment at A&E and laboratory test provided that the
departments in public hospital during panel treatment is recommended and upon referral
clinic operating hours is not covered unless by the government polyclinics or GEL panel
hospitalisation is required after A&E clinics and subject to terms and conditions
consultation. and exclusions of the insurance policy.
Accident & Emergency (A&E) department in Full amount but can Restriction on timing will be waived if scholar
public hospitals after panel clinic operating seek reimbursement is referred to A&E department for
hours (i.e. between 9am and 9pm on of up to S$ 15. consultation by GEL panel clinic.
weekdays AND between 9am and 1pm on
weekends, and public holidays).
Making a Claim
for Outpatient Treatment
E-Card via Mobile App Hardcopy Manual Claim

• Submit the following via mobile app • Complete the Outpatient Claim Form
within 2 weeks from date of • Submit the following documents to
consultation: livegreat.eb-sg@adepthealth.com.sg
o Select appropriate Service Type within 2 weeks from date of consultation:
o Upload documents (limited up to 2MB a) Completed form stating the nature of
per attachment/up to 3 attachments per sickness
submission) b) Original receipts/invoices
a) Original receipts/invoices c) Referral letter from polyclinics or panel
b) Referral letter from polyclinics or panel clinics for outpatient specialist
clinics for outpatient specialist consultation, diagnostics X-ray and
consultation, diagnostics X-ray and laboratory test (if applicable)
laboratory test (if applicable)
c) Copy of appointment card for follow-up
d) Copy of appointment card for follow-up
specialist visit (if applicable) specialist visit (if applicable)
Group Hospital and Surgical Insurance
• Provides subsidized medical treatment for admission to Class B1 wards and below
at public hospitals, including Institute of Mental Health.
• Benefits include hospitalization (daily room and board; inpatient services; one in-
hospital doctor’s visit) and surgical charges. Only eligible hospitalization expenses
are covered under the insurance. Personal expenses are not reimbursable.
• A co-payment of 5% of the eligible hospitalisation expenses or S$100, whichever
is lower,
• No insurance coverage of pre-existing conditions for the first 12 months for new
scholars.
Making a Claim
for Group Hospital and Surgical Insurance
E-Card via Mobile App Hardcopy Manual Claim

• Submit the following via mobile app • Complete the Group Hospital and
within 2 weeks from the date of Surgical Claim Form
discharge: • Submit the following documents to
o Select Service Type – “Inpatient” livegreat.eb-sg@adepthealth.com.sg
o Upload documents (limited up to 2MB within 2 weeks from the date of
per attachment/up to 3 attachments per discharge:
submission):
a) Completed form a) Completed form
b) Original receipts/invoices b) Original receipts/invoices
c) Inpatient discharge summary c) Inpatient discharge summary
d) Inpatient admission report (if available) d) Inpatient admission report (if available)
e) Day surgery admission/discharge e) Day surgery admission/discharge
f) Referral letter from polyclinics or panel f) Referral letter from polyclinics or panel
clinics (if available)
clinics (if available)
Group Personal Accident Insurance
• 24-hour worldwide coverage against death or disablement arising solely
and directly from an accident.
• Medical treatments relating to the following conditions are excluded for
coverage:
• Self-inflicted injuries or any attempt at that place or time
• Participation in competitive racing on wheels
• Benefits payable for local medical expenses and death & permanent
disablement.
• Scholars should first submit their claims for reimbursement from the
MOE Group Personal Accident (GPA) Insurance for Students Master
Contract for accidents that meet the coverage conditions (i.e. due to
school activities or accidents within school compound).
Making a Claim
for Group Personal Accident Insurance
Pay full amount of medical expenses and obtain a receipt.

Injury sustained due to school activities or accidents within school

compound
Yes No

Approach school on claim Approach boarding school for Personal Accident Claim Form.
procedures under MOE GPA for
Students Master Contract Submit the following documents to livegreat.eb-
sg@adepthealth.com.sg within 2 weeks from the date of
If there is an excess accident:
amount to be claimed
Completed form stating the details of accident
Original receipts/invoices/certified true copy of invoice
Medical report from the doctor
Claim settlement letter received under Master Contract (if
applicable)
Membership Charges (For Foreigner)

Fees (GST- inclusive)

One time registration fee $10.69^

Basic Membership annual fee $43.60^

^If you are studying in MOE schools, the registration fee will be waived when you register at the library with staff
assistance. Please present your School Smartcard.

https://www.nlb.gov.sg/main/services/library-membership/types-of-membership