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CGI Interview questions

The document outlines various scenarios and questions related to Salesforce configurations and integrations, aimed at preparing candidates for Salesforce job interviews. It covers topics such as multi-currency tracking, territory management, scheduled jobs, data exports, and API integrations. Additionally, it promotes Prominent Academy's interview preparation services, including mock interviews and guidance on Salesforce concepts and certifications.

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sreenu
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
86 views9 pages

CGI Interview questions

The document outlines various scenarios and questions related to Salesforce configurations and integrations, aimed at preparing candidates for Salesforce job interviews. It covers topics such as multi-currency tracking, territory management, scheduled jobs, data exports, and API integrations. Additionally, it promotes Prominent Academy's interview preparation services, including mock interviews and guidance on Salesforce concepts and certifications.

Uploaded by

sreenu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Salesforce

Developer

www.prominentacademy.in
Scenario: A global client wants to track
opportunities in multiple currencies
with automatic conversion to a
corporate currency.
Question: How would you configure
Salesforce to support multi-currency
and ensure accurate reporting?

Scenario: A sales organization needs to


assign accounts to sales reps based on
regions and industries.
Question: How would you implement
Enterprise Territory Management in
Salesforce

Scenario: The client wants Salesforce


to trigger a job in an external system
daily.
Question: How would you use Apex
Scheduler and callouts to implement
this?

Scenario: Two Salesforce orgs need to


share account and opportunity data
seamlessly.
Question: How would you configure
Salesforce-to-Salesforce integration
to enable this?

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Your next opportunity is closer than you think. Let’s get you there!
Scenario: A client wants to prevent
specific records from being deleted
based on business criteria.
Question: How would you write an
Apex trigger to enforce this rule?

Scenario: The client needs to export


millions of records weekly for
compliance.
Question: How would you set up a
scalable and automated data export
process?

Scenario: A client wants to monitor all


scheduled jobs running in Salesforce.
Question: How would you track and
manage scheduled jobs
programmatically?

Scenario: A client needs detailed audit


trails of all record changes for
compliance.
Question: How would you implement
Salesforce Shield's Field Audit Trail
to meet this need?

Scenario: An external API requires


authentication via OAuth.
Question: How would you implement
and manage secure API callouts in
Salesforce?

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Your next opportunity is closer than you think. Let’s get you there!
Scenario: The standard Salesforce
forecasting model doesn’t meet the
client’s requirements.
Question: How would you build a
custom forecasting solution in
Salesforce?

Scenario: A client wants to allow bulk


data uploads but ensure each record
passes specific validations.
Question: How would you implement
this using Batch Apex or Data Loader
with validation rules?

Scenario: A client needs to archive old


records to reduce data storage usage
while keeping them accessible.
Question: How would you implement
a data archiving strategy in
Salesforce?

Scenario: A Lightning Component is


slow to load for users with large
datasets.
Question: How would you optimize
the performance of the component?

Scenario: Accounts must be visible only


to users in the same territory.
Question: How would you set up
territory-based sharing rules in
Salesforce?

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Your next opportunity is closer than you think. Let’s get you there!
Scenario: An opportunity approval
process requires different approvers for
various deal stages.
Question: How would you implement
this using Approval Processes or Flow?

Scenario: A client wants to restrict


access to uploaded files based on user
roles.
Question: How would you manage file
access permissions in Salesforce?

Scenario: Salesforce needs to exchange


data with an external ERP system for
orders and invoices.
Question: How would you design this
integration, ensuring data consistency
and error handling?

Scenario: The client wants an Account's


"Customer Tier" field to automatically
update based on the sum of all related
Opportunities' amounts.
Question: How would you implement
this using an Apex trigger?

Scenario: A case should escalate to a


manager if it’s not resolved within 48
hours.
Question: How would you configure
this using Escalation Rules?

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Your next opportunity is closer than you think. Let’s get you there!
Scenario: A SOQL query in an Apex class
is causing CPU time limits to be
exceeded.
Question: How would you optimize the
query and reduce CPU time usage?

Scenario: The client needs faster access


to frequently used data, such as product
details.
Question: How would you utilize
Salesforce Platform Cache to improve
performance?

Scenario: You’ve built a REST API for


Salesforce to integrate with an external
system.
Question: How would you test and
handle scenarios like authentication
errors or malformed requests?

Scenario: The client wants to display


records on a map based on geolocation
fields.
Question: How would you implement
this using Lightning Components or
external map APIs?

Scenario: Users want notifications in


Slack for certain events, such as new
lead creation.
Question: How would you integrate
Salesforce with Slack to achieve this?

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Your next opportunity is closer than you think. Let’s get you there!
Scenario: Record visibility should
dynamically adjust based on user
actions or criteria.
Question: How would you achieve this
using Apex Sharing Rules?

Scenario: A client wants email


notifications for each step of an
approval process, with unique messages
for each approver.
Question: How would you configure
these notifications?

Scenario: Users need automated


reminders for upcoming tasks or
milestones.
Question: How would you implement
this using Scheduled Flow or Apex
Scheduler?

Scenario: Salesforce should capture and


process data from IoT devices, such as
sensors.
Question: How would you design this
integration using Salesforce IoT?

Scenario: A client needs to update


sharing rules dynamically based on
record field values that change over
time.
Question: How would you implement
this using Apex or Declarative Tools?

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Your next opportunity is closer than you think. Let’s get you there!
Scenario: The client requires a multi-
stage approval process where each
stage involves a different set of
approvers.
Question: How would you configure
this using Approval Processes or Flow?

Scenario: The client needs roll-up


calculations for two objects without a
Master-Detail relationship.
Question: How would you implement
this using Apex or third-party tools?

Scenario: The client wants highly


customized email notifications based on
user actions and preferences.
Question: How would you configure
and send these emails
programmatically?

Scenario: The client wants to ensure


unique combinations of three fields
across records in an object.
Question: How would you enforce this
using validation rules or triggers?

Scenario: The client needs to import


millions of records from an external
system.
Question: How would you handle this
without hitting storage or
performance limits?

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Your next opportunity is closer than you think. Let’s get you there!
Think your skills are enough?
Think again—these salesforce
questions could cost you your
Salesforce job.
Looking to crack your Salesforce interviews and land your
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💡 What We Cover:
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✅ Guidance on resume building and LinkedIn
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✅ In-depth coverage of Salesforce core concepts,
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✅ Latest Salesforce certification tips and tricks
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