Business English 2022
Business English 2022
N.B: In writing, proper nouns always start with capital letters, while
common nouns will start with initial small letters unless they are
located at the initial position in a sentence as in: - Books are
expensive.
as one thing. This allows to distinguish between count and non count
nouns.
1. Count nouns refer to objects seen as separate things.
e.g. a job, a man, a lake, a pen…
N.B: count nouns can be singular or plural. They can be used with
indefinite articles when they are in singular.
2. Non count nouns refer to object seen as one thing or things which
cannot be easily counted.
e.g. transportation, power, heat, water, food, money…
N.B: Non count nouns also named uncountable nouns cannot be used
with indefinite articles and cannot take the plural inflection and are
always used with singular verb forms.
1.1.4. Verbal nouns
Sometimes, verbs are used as nouns and constitute what is called
verbal nouns. Verbal nouns also known as gerund are nouns deriving
from verbs .e.g. Coming, travelling, meeting …
In a sentence structure, they can be used as subject or object.
e.g.
Meeting today will be very difficult.
Let us meet for talking.
Ch = as in switches, matches;
Ge/dge = as in pages, colleges, oranges.
You Them
e.g:
I am Congolese. John is my friends. I like Him.
You are a student. Tell them my name.
He speaks French. I gave her some money
Singular Plural
This These Near the speaker
That Those Far from the speaker
e.g.
This pen is blue. This is our English course.
That window is open. That belongs to the teacher.
These people are students. These are new comers.
Those girls are friends. Those are workers.
C. Possessives
A distinction is made between possessives adjectives and
possessive pronouns.
Possessive Adjectives
My Our
Your Your
His, her, its Their
Possessive Pronouns
Mine ours
Yours yours
His, hers, its theirs
N.B. possessive (adjectives or pronouns) get into agreements with the
possessor, not with the noun they are related to.
e.g. – Jack is at the hospital. His son is sick.
- James is at school. His daughter is graduating today.
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H. Distributive pronouns
Distributive pronouns are; each, every, everyone, everybody, everything.
e.g. - Each must do his/her best.
- Everybody knows him.
- Everything she says is true.
I. Quantifiers
English quantifies are: a lot, a little, a few, much, many.
e.g. - How much money does he earn per month?
- Look at how little rice he gave me.
- How many boys do you have in your family?
B. Adverb of frequency
Adverb of frequency answer the question “How often?”. They tell
how many times a habit is repeated. They tell in a general way what
percent of time this habit occurs. They might look in a chart as follows;
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Occasionally
Hardly ever,
Sometimes
Quite often
Very often
Normally
Ussually
Always
Almost
always
Rarely
seldom
Often
Never
0% 100%
e.g. - Students sometimes need a rest.
- They very often wake up early in the morning.
- They rarely go to bed before 8.P.M.
C. Adverbs of place
Adverb of place answer the question “where”
e.g. : Where does he stand?
Where did she go?
Where are we now?
Where did you buy your pen?
Where is your sister?
D. Adverb of degree
Adverb of degree answers the question “to what extent?”
e.g. To what extent is this coffee bad?
To what extent can she drive?
To what extent are you involved in this matter?
N.B: Adverbs in general can be used at the initial, medium or final
position in a sentence.
e.g. - It is terribly hot to day.
- Sometimes, students are very lazzy
- Paul has always spoken English
- John is a very intelligent student.
1.9.2. AUXILIARIES
In sentence structures, verbs operate as main verbs or as
auxiliaries. Auxiliaries are used to help the main verb to express tenses
and aspects. A distinction is, however, built between primary auxiliaries
and modal auxiliaries.
A) PRIMARY AUXILIARIES
Primary auxiliaries are verbs such as:
To be: used to express progressivity or passivity
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2.2.1. SUBJECTS
For example:
2.2.2. PREDICATE
Predicate always includes the verb and the words which come
after the verb. Once you have identified the subject in a sentence, the
remainder of the sentence tells us what the subject does or did. This part
of the sentence is the predicate of the sentence.
For example:
For example:
Jill reads.
The dog barked loudly.
The brown dog with the red collar always barks loudly
For example:
Complex sentences describe more than one thing or idea and have
more than one verb in them. They are made up of more than one clause.
A complex sentence contains an independent clause plus one or more
dependent clauses. An independent clause can stand by itself but a
dependent subordinate clause cannot stand by itself. A dependent
clause starts with a subordinating conjunction. Examples: that, because, while,
although, where, if.
For example:
For example:
I don't like dogs, and my sister doesn't like cats because they make her
sneeze.
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You can write on paper, but using a computer is better as you can
easily correct your mistakes.
A tree fell onto the school roof in a storm, but none of the students was
injured, although many of them were in classrooms at the top of the
building.
I love chocolate because it‟s decadent, and I love eating chocolate
because it‟s delicious.
For example:
I love chocolate
Clothes make the man.
He has every attribute of a dog except loyalty.
Naked people have little or no influence on society. I wonder if all the
RDC politicians are members of a weird religious cult.
N.B: The particle not is not the only one negative marker in English.
Other negative markers are never, nobody, no one, nothing, nowhere,
and neither. When not is carried by the conjugated verb, other markers
are carried by other sentence components.
e.g.: - Nobody understands her.
- He knows nothing.
- Not everybody can afford such holiday!
- He asked us not to repeat it.
- She went away without adding anything.
- We hardly know anything about him.
- She could scarcely walk, could she?
- Never did he work at night!
- No sooner had he graduated than he left his girlfriend.
- Hardly had she uttered his name than she burst into tears.
For example:
For example:
For example:
I need chocolate!
In Washington, it's dog eat dog. In academia, it's exactly the opposite!
To die for an idea; it is unquestionably noble. But how much nobler it
would be if men died for ideas that were true!
For example:
These are two sentences that the writer has not separated with an
end punctuation mark, or has not joined with a conjunction.
o I went to Paris in the vacation it is the most beautiful place I have ever
visited.
o It's never too late to learn to swim you never know when you may fall
from a boat.
o If you're going to the shops can you buy me some eggs and flour I want
to make a cake.
o I like our new math teacher, she always explains the work very clearly.
o He was late to school again, his bus got caught in heavy traffic.
Advice: It is helpful to read your written work aloud. When you speak,
you will make natural pauses to mark the end of your sentences or
clauses. If there is no corresponding end punctuation mark in your
writing, you can be almost certain that you have written a run-on
sentence.
o I don't think I'm going to get a good grade. Because I didn't study.
o She got angry and shouted at the teacher. Which wasn't a very good
idea.
o He watched TV for an hour and then went to bed. After falling asleep on
the sofa.
o She got up and ran out of the library. Slamming the door behind her.
o I have to write a report on Albert Einstein. The famous scientist who left
Europe to live in the USA.
o After riding my bike without problems for over a year, the chain broke.
40 kilometers from my house!
o John usually gets up before 7 o'clock, but yesterday his alarm clock did
not ring, so he was still asleep when his boss called him at 10.30 to ask
where he was and tell him that he would lose his job if he was late
again.
o Although the blue whale has been protected for over 30 years and its
numbers are increasing, especially in the North Pacific, where whale
hunting has been banned, it is still at risk of extinction as its habitat is
being polluted by waste from oil tankers and its main food, the plankton,
is being killed off by harmful rays from the sun, which can penetrate the
earth's atmosphere because there is a huge hole in the ozone layer
over Antarctica.
e.g. I speak English. e.g. do you speak e.g. I don‟t speak Chinese
English?
There is a specific preterit (past tense) for each irregular verb. e.g.:
To do /he did
To speak / he spoke
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To buy/he bought
To teach/he taught
The past tense inflection -d/-ed can be pronounced in three
different ways. It is pronounced
[Id] after /t/ and /d/ e.g. started, painted, wanted, decided
[t] after /p/k/f/s/ʃ/tʃ/θ/ e.g. helped, asked, cooked, finished
[d] after voiced consonants and vowels sounds e.g.
prepared, cleaned, answered.
When the verb ends in Y change Y to I and add –ed. e.g. to cry /he
cried to try / he tried
The final consonant will be doubled before –ed if it is preceded by
a vowel and if it appears in a stressed syllable.
N.B. When the past participle for regular verbs is VB + d/ ed, there exists
a specific past participle form for each irregular verb.
-He had been reading the book before the meeting started.
3.9. FUTURITY
Informal/Casual greetings
Hello!
Hi!
How do you do?
Nice to see / meet you.
4. 2.4. REQUESTING
A) Requests for health
When people who know each other meet, they very often request for
health.
e.g : A: How are you?
B: I‟m fine, thank you.
Here are some of the most frequent requests for health:
How are you? How are things?
How are doing? How is business?
How are you getting on? How is life?
How are managing? How is it?
Optional replies to each of these requests for health are:
Fine, thank you. I‟m fine, thanks.
Fine, thanks. I‟m very well, thank you
I‟m fine, thank you. I‟m just fine.
I‟m fine, and you? I‟m just OK.
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More polite requests are generally used to ask for favour or permission.
Modal verbs are also used to give favour and permission as illustrated in
the followings:
Excuse me.
Can I help you?
May I help you?
What can I do for you?
4. 2.11. APOLOGIZING
When you have hearted people, use the following expression to beg for
pardon or to apologize.
I‟m sorry.
Sorry.
I‟m very sorry.
I‟m really very sorry.
I‟m terribly sorry.
I‟m disappointed.
I beg your pardon, please.
Will you excuse me, please?
I apologize.
Please accept my apologies.
I do beg your pardon.
Do apologize, please.
I feel bad about that.
REPPLIES
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You‟re welcome!
Don‟t mention it!
It‟s a pleasure.
It was a pleasure.
PLEASE USE:
On + day/date
I‟ll see you on Monday.
We‟ll see the show on July 23rd.
In + month/season/year
We‟ll go to the theatre in July.
I usually travel in summer.
I met Lioyd in 2002.
At + hour
The performance starts at 8.
I never go out late at night.
In the morning/afternoon/evening
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TASK 13: Calculate and then read aloud the following arithmetics:
50 × 4 = ?
20 + ? = 135
90 ÷ 3 = ?
240 – 125 = ?
77 − ? = 32
273 + 127 =
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b. Production - Distribution
c. Selling - Buying
d. Making things – Supplying things
e. Sale of goods - Creation of profit
UNIT X: INVOICING
10.1: READING PASSAGE
Invoicing and taxing are some of the very important requirements in
business settings.
In case the buyer is not pleased, for one reason or another, with
the goods dispatched –– he writes a complaint letter. Complaints are
then statements of dissatisfaction introduced by the buyers to the sellers.
a second complaint, a strong one. In this later he points out exactly what
is strong.
Letters of inquiries are written to ask for information. They fall into
three types: general inquiries, sales–related inquiries and status
inquiries. General inquiries are written to ask for information for
personnel purposes rather than for doing open business transactions.
The writer of general inquiry should state why he needs the information
and why he has selected the reader as his sources. Sales-related
inquiries are written in regards to a product or service purchased or
being considered for purchase. The writer of sales–related inquiry may
ask for the price of the articles he needs, the terms of business, the
catalogues, the sample of the article and so on. The response to a sales-
related inquiry is labeled “quotation” in case it provides a statement on
the price of the article inquired about.
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1. What is an inquiry?
2. How many kinds of inquiry are available and what are they?
3. Build a very clear difference between the followings:
a) Sales –related inquiry – status inquiry
b) Inquiry – quotation
c) Bank reference – trade reference