PTCT.QT.xx.

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MINISTRY OF EDUCATION SOCIALIST REPUBLIC OF VIETNAM

AND TRAINING Independence - Freedom - Happiness
University of Economics Ho Chi
Minh City

UNIVERSITY DEGREE PROGRAM

MAJOR: INTERNATIONAL BUSINESS
MINOR: INTERNATIONAL BUSINESS

SYLLABUS
1. Course name in English: International Supply Chain Management (ISCM)
2. Course code: ……………………………………………………….
3. Teaching Department:
Logistics and Supply Chain Management
4. Level of competency: Undergraduate level – 3rd year student
5. Credits: 3
6. Time allocation:
+ In class (theories): 30 hours
+ Group works, practice, discussion: 15 hours
7. Prerequisite courses:
8. Course description:
This course introduces concepts, applications and tools of Operations and Supply
Chain Management.
▪ Operations management is a designed system to convert inputs into output
products (and services) in order to be effective and to achieve strategic goals of
a business.
Supply chain management is to manage the movement flow of physical elements
throughout from the input stage until it is transformed into “output” factors, and the
management of relevant factors such as information, finance, risks, legal, policy... to

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achieve optimal levels of supply activities and create positive value for the
participants.
9. Course Learning Outcomes - CLOs:
After completing ISCM modules in Supply Chain Management, students will obtain
the following output standards:
9.1 Knowledge
- CLO1.1: Understanding ISCM as well as its application in Supply Chain
Management.
- CLO1.2: Presenting improvements of business management based on related
knowledge of the subjects of information management systems, Logistics, and
Supply chain management.
- CLO1.3: Explaining the necessity of ISCM in supply chain management.
- CLO1.4: Analyzing problems to be encountered in implementing ISCM in
enterprises.
- CLO1.5: Gathering knowledge in order to propose strategies for integrating
ISCM and corresponding modules for different departments to obtain the
purpose of unifying integrated data.
9.2 Skills
- CLO2.1: Criticizing and solving problems occurred from group works.
- CLO2.2: Organizing, assigning tasks for teamwork, and communicating in
groups.
- CLO2.3: Defending individual and collective views and having a sense of
responsibility within a group.
- CLO2.4: Evaluating the work quality of individuals and groups after
completing general tasks.
- CLO2.5: Independently thinking, searching and proposing strategies to
integrate and enhance ISCM systems.

9.3. Autonomy and Responsibility

- CLO3.1: Adjusting, cooperating and sharing information among group
members harmoniously.
- CLO3.2: Having results-oriented thinking, making conclusions based on
specialized knowledge and personal opinions.
- CLO3.3: Planning, coordinating and allocating human resources within
teamwork processes.
- CLO3.4: Reviewing, evaluating and adjusting teamwork performance.

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Course learning outcomes matrix
Course learning outcomes (CLOs) Program learning outcomes (PLOs)
(standard output level 3)
1.1 1.2 1.3 1.4 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3.1 3.2 3.3 3.4 3.5
CLO1.1: Understanding ISCM as well as its P H H S H
application in supply chain management.
CLO1.2: Presenting some improvements of S S S S S S P S S
the subjects of information management
system through related knowledge of
information systems, Logistics, and Supply
chain management.
CLO1.3: Explaining the necessity of ISCM in P S S S S
supply chain management.
CLO1.4: Analyzing problems to be H H S H S P
encountered in implementing ISCM in
enterprises.
S S S S S P S S
CLO1.5: Gathering knowledge in order to
propose strategies of integrating ISCM and
corresponding modules for different
departments to obtain the purpose of unifying
integrated data.

CLO2.1: Criticizing and solving problems P S

occurred from group works.
CLO2.2: Organizing, assigning tasks for S S
teamwork, and communicating in groups.
H S S
CLO2.3: Defending individual and collective
views, and having a sense of responsibility
within a group.

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CLO2.4: Evaluating the work quality of S S S
individuals and groups after completing
general tasks.
CLO2.5: Independently thinking, searching H S S
and proposing strategies to integrate and
enhance ISCM systems.
CLO3.1: Adjusting, cooperating and sharing S S S H P
among group members harmoniously.
CLO3.2: Having results-oriented thinking, S S
making conclusions based on specialized
knowledge and personal opinions.
CLO3.3: Planning, coordinating and S S S
allocating human resources within teamwork
processes.
CLO3.4: Reviewing, evaluating and adjusting H S H S S
teamwork performance.

Note: Letter in each box will be demonstrated as

P: Partial supported
S: Supported
H: Highly supported
Box will be left empty, if the course has not contributed to its corresponding standard outcomes.

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10. Learning materials:
10.1 Textbooks: (from 1 to 3 materials)
Jacobs, F. R. & Chase, R. B. (2016). Operations & Supply Chain Management (14th
Global Edition). Mc Graw Hill.
10.2 References:
Teaching notes
10.3 Others

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11. Course teaching plan:
Day Content Teaching method Learning Student works in detail Corresponding
(hour no.) (chapter, section) materials CLO
(chapter,
section)
Day no.1 C1. Introduction Dividing class into Text book. Preview material C1. CLO1.1
(5 hours) ▪ Introduction of the groups to discuss and Materials provided Study case: Example on CLO1.2
operations and supply make presentation by the lecturer. operation model and supply CLO1.3
chain. Practice: chain of Vietnamese CLO1.4
▪ Business ecosystem. Calculating turnover enterprises will be presented CLO1.5
▪ The connection between ratio, inventory by students. CLO2.1
operations, supply chains turnover ratio, and CLO2.2
and business strategy. asset turnover ratio.
▪ PSMD model in supply Exercise:
chain management. Doing Exercise 9 on
page 22-23

Day no. 2 C2. Strategy Dividing class into Text book. Preview material C1. CLO1.1
(5 hours) ▪ Sustainable strategy in groups to discuss and Materials provided Prepare examples on CLO1.2
ISCM. make presentation by the lecturer. competitive strategy of CLO1.3
▪ 6 competitive strategies in Practice: businesses. CLO1.5
ISCM. Calculating the Study case: IKEA’s CLO2.1
▪ Productivity productivity. sustainable strategy CLO2.2
measurement. Exercise: CLO3.1
Doing Exercise 15, CLO3.2
16, 17, 18, 19 on page CLO3.3
41-42 CLO3.4

Day no. 3 C4. SCM Project Practice: Text book. Preview materials provided by CLO1.3

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(5 hours) management Textbook exercises to Materials provided the lecturer via LMS for Day CLO1.5
▪ Explaining what project practice multiple by the lecturer. no. 3. CLO2.1
management is and why it tools. CLO2.2
has strategic importance. CLO3.1
▪ Evaluation of different CLO3.2
project structures CLO3.3
▪ Practice common SCM CLO3.4
project management tools
including: CPM, PERT,
Crashing model, EVM.
Day no. 4 C16. Global sourcing and Dividing class into Text book. Preview materials provided by CLO1.3
(5 hours) Procurement groups to discuss Materials provided the lecturer via LMS for Class CLO1.5
▪ Sourcing strategy Practice: by the lecturer. no. 4. CLO2.1
▪ Outsourcing Calculating the CLO2.2
▪ Analyzing total cost of problem of inventory CLO3.1
ownership turnover and supply CLO3.2
▪ Measuring sourcing week. CLO3.3
performance Exercise: CLO3.4
Doing exercise 16, 17
on page 443-444
Or
Solving the case of
Grainger on page 444-
446.
Day 5 C7. Manufacturing Dividing class into Text book. Preview materials C7. CLO1.3
(5 hours) processes groups to discuss Materials provided CLO1.5
▪ Organizing manufacturing Practice: by the lecturer. CLO2.1
process Calculating CLO2.2
▪ Analyzing manufacturing ▪ Analyzing CLO3.1
process production process CLO3.2

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 ▪ Analyzing break-even ▪ Analyzing CLO3.3
breakeven CLO3.4
Exercise:
Doing exercise 8, 9,
15, 16, 17 on page
173-175.
Day no. 6 C9. Service Processes Dividing class into Text book. Preview materials C7. CLO1.3
(5 hours) ▪ Organizing service groups to discuss Materials provided Search and comment on the CLO1.5
process Practice: by the lecturer. process of a real business. CLO2.1
▪ Analyzing service process Searching and CLO2.2
▪ Process of service design commenting on the CLO3.1
process of a real CLO3.2
business. CLO3.3
Exercise: CLO3.4
Solving the case study
of a general clinic in
UK on page 231-233.

Day no. 7 C15. Logistics, Dividing class into Text book. Preview materials C15. CLO1.3
(5 hours) Distribution, and groups to discuss Materials provided Have a preliminary study CLO1.5
Transportation Practice: by the lecturer. about the basic types of CLO2.1
▪ Definition and 3 methods of ranking logistics services in Vietnam CLO2.2
classification of logistics factor system, the CLO3.1
services. problem of linear CLO3.2
▪ Transportation. programmed CLO3.3
▪ Logistics: models for transport, and central CLO3.4
production and defense method.
distribution. Exercise:
▪ The problem of logistics- Doing exercise 7, 8, 9,
driven location selection 10, 11, 12 on page

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 (3 methods). 416-419.
Day no. 8 C14. Lean supply chains Dividing class into Text book. Preview materials C14. CLO1.3
(5 hours) ▪ Lean production groups to discuss Materials provided CLO1.5
▪ Lean logic Practice: by the lecturer. CLO2.1
▪ Toyota production system Determining the CLO2.2
▪ Lean supply chain amount of kanban. CLO3.1
▪ Value chain specification Exercise: CLO3.2
▪ Principles for designing Solving one of three CLO3.3
lean supply chain cases on page 391- CLO3.4
▪ Lean layout 394.
▪ Lean service
Day no. 9 Reviewing the lessons Dividing class into Text book. Students prepare answers for CLO1.3
(5 hours) Group presentations groups to discuss Materials provided the discussion questions of the CLO1.5
Summarying process by the lecturer. chapters learned in the CLO2.1
evaluation textbook. CLO2.2
CLO3.1
CLO3.2
CLO3.3
CLO3.4
Total:
45 hours

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12. Student workload:
In order to complete the course, students need to implement following primary
activities fully, actively and effectively:
- Previewing documents and performing tasks assigned by lecturers before
classes.
- Attending classes and taking part in class discussion activities. Class activities
are organized and coordinated in many forms: Q&A, group discussion,
expressing opinions individually, quick test, etc.
- Actively contributing in group activities at class and at home, specifically self-
organizing, assigning, completing group exercises and joining in groups
through activities in class.
- Regularly keeping track of information in class via LMS.
13. Student’s performance assessment:
- Attendance: 10%
- Group exercise: 20%
- Group presentation: 20%
- Final test: 50%
Scoring guide/Rubric
Rubric 1. Assessment of attendance

Criteria Rate Good Fair Average Weak

(%) (100%) (75%) (50%) (0%)
Positive Actively Less do not
Joining in
attendance 50 joining in involving in participate in
activities
attitude activities activities activities

Being absent Being absent Being absent

less than less than more than
Fully attended 50 No absence 20% of 40% of 40% of
study study study
periods periods periods

Rubric 2. Assessment of group exercise

Criteria Rate Good Fair Average Weak
(%) (100%) (75%) (50%) (0%)

Suggesting
Less joining Do not join
Attendance issues and Joining in
20 in in
attitude leading discussions
discussions discussions
discussions

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 Fairly Inconsistent Inadequate
Good
analytical analytical analytical
analytical and
Discussion skill 40 and and and
assessment
assessment assessment assessment
skill
skill skill skill

Appropriate
Quality of
Innovative, and Inappropriat
contributed 40 Appropriate
appropriate inappropriat e
opinions
e

Rubric 3. Assessment of group presentation

Criteria Rate Good Fair Average Weak
(%) (100%) (75%) (50%) (0%)
Quite
Short of an
Richer than Full, upon complete,
10 abundance of
required request missing 1
vital content
crucial thing

Content Quite
Relatively Short of
accurate,
precise, precision,
Exact, scientific,
20 scientific, scientific
scientific still having a
missing one proofs, many
few small
vital flaw vital flaws
flaws

Structure and Structure Structure

Structure and
slides are all and slides and slides
10 slides are
extremely are fairly are relatively
irrational
logical logical logical
Structure and
visualization
Very intuitive Quite Relatively
Less / Not
and intuitive and intuitive and
10 intuitive and
aesthetically aesthetically aesthetically
aesthetic
pleasing pleasing pleasing

Presentation
Being Presentation
Directing the is clear but
difficult to is not clear,
matter and not
follow but listeners
argument appealing,
Presentation skill 10 still able to cannot
interestingly and
understand understand
and arguments
important the important
convincingly are quite
content content
convincing

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 Having eye
Good eye and Fair eye and and gesture No eye and
Gesture
10 gesture gesture interaction gesture
interaction
interaction interaction but it is not interaction
good

Finishing on Finishing on
Manage time
time, with time,
masterly and
Time occasional without
10 flexibly Overtime
management flexibility flexibility
according to
according to according to
the situation
the situation the situation

Most of the Most of the

questions questions
All questions
asked are asked are
asked
answered answered Most of the
correctly are
Answering correctly and correctly questions
10 answered
questions give without asked are
fully, clearly
appropriate appropriate unanswered
and
direction to direction to
satisfactorily
questions questions
unanswered unanswered

The team do
The team coordinate
The team
coordinate when
rarely
well, share reporting No
coordinate
Group and support and connection in
10 while
coordination each other answering, group is
reporting
while but some shown
and
reporting and inconsistenci
answering
answering es are still
left

14. Student support:

Outside class time, students can contact lecturers through:
● Directly: at the faculty office (cs. B – B1-1206) according to presribed time of
your lecturer.
● Indirectly: via email of your lecturer.
Ho Chi Minh City, date month year

APPROVAL OF THE DEAN WRITER

(signature, full name) (signature, full name)

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PGS. TS BÙI THANH TRÁNG
Truong Hong Ngoc (PhD)

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