Chapter 3
Chapter 3
LEARNING, MOTIVATION
AND PERFORMANCE
Chapter 3
Recognize the
different factors that
must be addressed
in training
Objectives:
Understand the
learning cycle in
training
“The ability to learn faster than your competitors may
be the only sustainable competitive advantage”
Identification
Learning
of Learning
Design
Needs
Delivery of
Learning
Learning
Evaluation
Programme
Identification of learning needs – the process by which
organizations and individuals systematically investigate current
and future learning requirements in relation to the operating
environment.
Learning Design – developing an intervention to address the
identified learning needs.
Delivery of Learning Program – the implementation of the
learning intervention at individual, group, or organizational
levels.
Learning Evaluation – knowing if the investment I learning has
the desired result.
Precondition of Learning
Trainers, on the other hand, must endeavor to get the support of trainees
and supervisors before implementing the program specifically in sensitive
topics of diversity, gender, and race discrimination.
The Conditions of the Learning Environment
Trainers must decide on how to best arrange the training environment by
addressing the following issues:
a. Whole vs. part learning – trainees must learn each part separately from
the simplest to the most difficult, but they must be shown the whole
performance so that they know what their final goal is.
b. Massed vs. spaced practice – spaced practice (practicing the new behavior
and taking rest periods in between) is more effective than massed practice
(practicing new behavior without breaks), especially for motor skills.
c. Overlearning – is practicing far beyond the point of performing the task
successfully which is vital in both the acquisition and transfer of
knowledge and skills; overlearning is important for driving or flying skills so
that in time of crisis that individual can learn quickly what actions should
be taken.
The Conditions of the Learning Environment