Soniya Gat Resume Final 1 (2) - 2-4
Soniya Gat Resume Final 1 (2) - 2-4
Technical Skills Led process improvements and made changes to iFlows via
SAP CPI the change management system.
SAP PO Provided global technical support through inquiry and incident
Adapters tickets using ServiceNow.
Conducted Unit Testing (UT) and User Acceptance Testing
Pallet functions. (UAT) for system improvements.
Worked with cross-functional teams to design software solutions
ServiceNow
that enhanced the client experience and improved overall
performance.
Languages Effectively resolved escalations from senior business
English – Professional stakeholders in a timely manner.
Proficiency
Contributed to knowledge transfer (KT) and reverse KT sessions.
Hindi – Native Proficiency
Marathi – Native Proficiency