TABLA DE CONTENIDO

1. ANUNCIOS A BORDO PARA TRIPULANTES DE CABINA...................................................8

1.1. ABORDAJE.............................................................................................................8
2. CIERRE DE PUERTAS......................................................................................................8
3. BIENVENIDAS................................................................................................................8
3.1. BIENVENIDA CUMPLIENDO:...................................................................................8
3.2. BIENVENIDA VUELO DEMORADO:..........................................................................9
4. DEMOSTRACION DE SEGURIDAD...................................................................................9
4.1. EQUIPAJE DE MANO:..............................................................................................9
4.2. USO DEL CINTURON DE SEGURIDAD:......................................................................9
5. SALIDAS DE EMERGENCIA:..........................................................................................10
4.4..................................................................................................................................10
4.5..................................................................................................................................10
4.6..................................................................................................................................10
6. TARJETA DE SEGURIDAD:............................................................................................11
6.1. SEÑAL DE CINTURONES APAGADA Y USO DE EQUIPOS ELECTRONICOS:...............11
6.2. SERVICIO A BORDO:.............................................................................................11
COPIA NO CONTROLADA

7. INICIO DEL DESCENSO Y SEÑAL ENCENDIDA (CABINA LIBRE/ATERRIZAJE):..................11

8. DESPEDIDA:................................................................................................................12
9. ADICIONALES..............................................................................................................12
9.1. ANUNCIO A PAX DE PIE CON SEÑAL DE CINTURONES ENCENDIDA:.......................12
9.2. SEÑAL DE CINTURONES ENCENDIDA EN CRUCERO:...............................................12
9.3. RECOGIDA ELEMENTOS DEL SERVICIO:.................................................................13
9.4. EXCUSAS NO SERVICIO:........................................................................................13
9.5. EXCUSAS NO RECOGIDA ELEMENTOS DE SERVICIO:..............................................13
9.6. SOBREPASO:........................................................................................................13
9.7. DESEMBARQUE REMOTO:....................................................................................13
9.8. SOLICITUD DE ASISTENCIA MEDICA:.....................................................................14
9.9. TANQUEO CON PAX ABORDO, EMBARCANDO O DESEMBARCANDO:...................14
10. PREPARACION DE CABINA.......................................................................................14
10.1. PREPARACION DE CABINA EN TIERRA:..............................................................14
10.2. PREPARACIÓN DE CABINA EN AGUA:................................................................16
ANUNCIOS A BORDO PARA TRIPULANTES DE CABINA.

ABORDAJE.

Ladies and gentleman Good morning / afternoon / evening:

COPIA NO CONTROLADA

En INTERCONTINENTAL DE AVIACION gives you a warm welcome on board to our flight____

with service to _____________, please store your carry-on luggage in the overhead
compartment or beneath the seat in front of you, if you need any assistance our crew will
help you.

CIERRE DE PUERTAS.

Ladies and gentleman the main door has been closed, at this moment all electronic devices
must be turned off, including with airplane mode.

Thanks for your attention.

BIENVENIDAS.

BIENVENIDA CUMPLIENDO:

Ladies and gentleman good morning / evening / afternoon:

On behalf of INTERCONTINENTAL DE AVIACION AIRLINES, the captain ____________, his first
officer ____________, cabin crew __________________ and _____________ flight service
manager speaking, we give you a warm welcome on board to our flight _________ with
service to __________, our flight time will be ________ approximately, we hope you enjoy
the flight.
Thank you.

BIENVENIDA VUELO DEMORADO:

Ladies and gentleman good morning / evening / afternoon:

On behalf of INTERCONTINENTAL DE AVIACION AIRLINES, the captain ____________, his first
officer ____________, cabin crew __________________ and _____________ flight service
manager speaking, we give you a warm welcome on board to our flight _________ with
service to _________, we apologize for our delayed due to (bad weather, technical
problems...) our flight time will be _________ approximately.
We hope you enjoy the flight.
Thank you.

DEMOSTRACION DE SEGURIDAD.

EQUIPAJE DE MANO:

Ladies and gentleman:

Please pay attention to the following safety instructions, stow your carry on baggage in the
overhead compartments or under the seat in front of you, open carefully the overhead bins
as personal belongings may cause injury to other passengers, aisle, emergency exits and the
first row must be keep clear of luggage.

USO DEL CINTURON DE SEGURIDAD:

To fasten your seatbelt, insert the metal part into the buckle and adjust it by pulling the
strap, to unfasten lift the top part of the buckle, keep your seatbelt fasten during the flight
always the sing is on.
Babies under two years must be out of the seatbelt.

SALIDAS DE EMERGENCIA:
This aircraft has 8 emergency exits, 2 doors at the front, 4 Windows in the center area and 2
doors at the end of the cabin, each door has a slide that can be used as an evacuation device.
Emergency lighting systems will lead you to the exits, located your nearest exit which could
be behind you.

4.4 CHALECO SALVAVIDAS:

In case of water landing your life vest is located under your seat, remove it from the bag, put
in over your head and adjust the strap around your waist, do not inflate the life vest inside
the aircraft, inflate it by pulling the red tabs or blowing into the tubes. A locator light will
activate when in contact with water

4.5 OXIGENO:

In case of a loss pressure in the cabin, oxygen masks will drop automatically from the
passenger service unit above your seat. To use it, pull the mask down and put it over your
nose and mouth, adjust the elastic band around your head and breath normally. First put
your mask and then assist children or other person if it´s necessary.

4.6 PROHIBICION DE FUMAR, EQUIPOS ELECTRONICOS Y CABINA:

Aviation authorities require you to follow all instructions given by the crew, signs and lights,
smoking on board and tampering with smoke detectors is forbidden. Electronic devices,
including cell phones with airplane mode, must be turned off at this moment and during the
flight. In preparation for take off put your seatback in its upright position and secure your
table.

TARJETA DE SEGURIDAD:
For more information, look at the safety card in the seat pocket in front of you or ask a crew
member, thank you for chosing CEAL and enjoy your flight.

SEÑAL DE CINTURONES APAGADA Y USO DE EQUIPOS ELECTRONICOS:

The seatbelt sing has been turn off, please keep your seatbelt fasten during the flight even
when the sign is switch off, we remind you that all electronic devices must be turned off
including if it has airplane mode.

SERVICIO A BORDO:

Ladies and Gentleman in a few moments we will offer you our onboard service, for your
comfort use your tray table located by side or in front of you.

INICIO DEL DESCENSO Y SEÑAL ENCENDIDA (CABINA LIBRE/ATERRIZAJE):

We are beggining our descent to _______. Please return to your seats, fasten your seatbelt,
put the seat back in its upright position, secure your table and stowed your carry on baggage.

DESPEDIDA:
Ladies and gentleman:
Welcome to __________ airport from ____________. The local time is _________. Acording
with the aeronautical regulations, you must be seated with the seatbelt fastened until the
aircraft has stopped completely and the sign goes off. From now on, you can use electronic
devices, we remaind you to take all your personal belongings.
CONNECTION: To all passengers traveling with connection our ground staff will help you out
in all your requirements.
It´s been a pleasure having you on board, we hope to be with you on our future flights. Thank
you for choosing us.

ADICIONALES.

ANUNCIO A PAX DE PIE CON SEÑAL DE CINTURONES ENCENDIDA:

Remember that the seat belt sign is on, for your safety you must be seated with your seat
belt fastened, Thank you.

SEÑAL DE CINTURONES ENCENDIDA EN CRUCERO:

Ladies and gentleman the seatbelt sign has been turned on, we kindly request you to return
to your seats and fasten your seatbelts. Thank you.

RECOGIDA ELEMENTOS DEL SERVICIO:

Ladies and gentleman at this time the crew will pick up the onboard service elements. We
ask you to get them ready. Thank you.

EXCUSAS NO SERVICIO:

Ladies and gentleman at this (morning / afternoon / night) we apologize for not giving you,
our onboard service due to bad weather conditions. Thank you for your understanding.

EXCUSAS NO RECOGIDA ELEMENTOS DE SERVICIO:

We apologize for not pick up the elements of the service onboard due to the conditions, we
kindly request located those elements in the seat pocket in front of you.
Thanks.

SOBREPASO:

Ladies and gentleman:

The captain just made an overpass maneuver it doesn´t affect the safety of our flight. In the
next few minutes he will give you more information about it.

DESEMBARQUE REMOTO:

Ladies and gentleman we inform you that we have been assigned a remote parking position.
We kindly ask you to disembark through the:
- forward stairs.
 -forward and after stairs.
A bus will take you to the terminal. Once the bus is full, you must wait on board the airplane
until the next bus be ready, please respect the apron security signals.
Thank you.

TANQUEO CON PAX ABORDO, EMBARCANDO O DESEMBARCANDO:

Dear passengers:
At this moment we are beginning the refueling, this procedure is allowed by the authorities,
we remaind you smoking is prohibited and the use of the bathrooms is restricted, aisle and
emergency exits must be keep clear, please remain seated with the seatbelts unfastened,
and all electronic devices must be turned off.
Thank you.

ANUNCIOS EN EMERGENCIA

PREPARACION DE CABINA.
PREPARACION DE CABINA EN TIERRA:

Ladies and gentlemen may I have your attention please.

We are forced to make an emergency landing in approximately ___ minutes. An emergency
evacuation could be required. The Crew is prepared and trained to handle these situations.
Please remain calmed and follow our instructions.

Stow any carryon baggage underneath the eat in front of you and remove high heeled shoes.
Fasten your seatbelt and put your seatback in the upright position, Put away your table.
Pendiente ok.
This aircraft has 8 emergency exits:
-2 doors at the front , 4 overwing exits , 2 doors at the rear.
Lights on the floor will guide you to the exits.

Pendiente ok.

When you hear the command: BRACE...BRACE, you must assume the following brace
position:
-Sit as far back in your seat as possible and fasten your seat belt.
-Lean forward and rest your arms on the seatback in front of you.
-Put your head between your arms.
If you cannot assume this position:
-Lean forward, rest head and chest against upper legs and wrap arms under your legs.
Remain in the brace position until the aircraft has come to a complete stop.

Pendiente ok.
When you hear the command REALEASE SEAT BELTS...GET OUT, move to the nearest exit
leaving all your personal belongins on board.

Review the safety information card located in the seat pocket in front of you and be aware of
further crew member instructions.

Pendiente ok.

PREPARACIÓN DE CABINA EN AGUA:

Ladies and gentlemen may I have your attention please:

We inform you that we are forced to make an emergency landing in water in approximately
___ minutes. An emergency evacuation could be required. The Crew is prepared and trained
to handle these situations.
Please remain calmed and follow our instructions.

Stow any carryon baggage underneath the seat in front of you and remove high heeled
shoes. Fasten your seatbelt and put your seatback in the upright position, Put away your
table.

Penciente ok.

Your lifevest is located underneath your seat. Remove it now, open it and place life vest over
your head. Wrap the strap around your waist, attach the buckle into the fitting at the front of
the vest and adjust it.
Do not inflate the vest inside of the aircraft. When you leave the aircraft, you should inflate
your vest by pulling this red tab. It can also be inflated by blowing into the tube at the side.

ESPACIO INTENCIONALMENTE EN BLANCO.