G – 307, Green Court,

Vineet Kumar Yadav Sector – 90, Gurugram


EXPERIENCE
PERSONAL DETAILS
Marudhar Sr. Sec. School, Bansur — Admin Officer
NOV 2021 - JUNE 2023 Date of Birth: 02-12-1990
Nationality – Indian
 Aided colleagues, managers, and customers through regular communication and
assistance. SKILLS
 Managed team petty cash, purchase orders and account transactions.
 Created, prepared, and delivered reports to various departments.  Quick Problem Solver
 Processed purchase orders, service contracts and financial reports.  Operational Records Review
 Drafted and distributed invoices for outstanding payments.  Business Objective Analysis
 Managed daily payment processing and drafted related financial documents.  Client Relationship-Building
 Delivered performance reviews, recommending additional training or advancements.  Data Integrity
 Maintained personnel records and updated internal databases to support document  Overseeing Employees
management.  Business Analysis
 Computerized office activities, maintained customer communications, and tracked records  Finance and Accounting
through delivery. Operations
 Collected, validated, and distributed information to employees.  Inventory Tracking and
 Troubleshot employee concerns and recommended corrective actions to resolve issues. Management
 Coordinated with human resources department to handle payroll and personnel databases.  Delinquency Monitoring
 Mathematical Calculation and
Bank of Baroda, Faridabad — Special Assistant Reasoning
MAY 2014 - OCT 2021  Financial Services
 Risk Analysis
 Greeted customers entering premises and responded promptly to customer needs.
 Cash Handling
 Promoted and sold banking products and financial services
 Team Player
 Maintained filing systems and other daily administrative and clerical support tasks to
 Customer Accounts Management
facilitate loans, deposits and account services
 Branch Operations
 Counted as much as in daily funds with manual and machine- assisted methods
 Staff Supervision
 Assisted manager in all aspects of business operations
 Documentation
 Reconciled bank accounts, documented payments and produced invoices via accounting
software  Banking
 Offered every customer exceptional service level by remaining friendly and professional  Regulatory Compliance
during every transaction  Staff Training
 Balanced daily cash deposits and vault inventory with zero error rate  Motivating and Encouraging
 Fulfilled diverse duties to provide customer service, operate money counters, balance and  Positive Role Model and Mentor
replenish ATMs, maintain accounts and open new accounts.
 Statistics
 Conducted due diligence on customers, obtaining various records to demonstrate
suitability for loan applications.  Database Organization
 Managed bank reconciliations and nominal reconciliations with accuracy and care,  Team Bonding
providing reliable ledger balancing.  Bookkeeping
 Offered hands-on assistance to customers, assessing needs, and maintaining current  Back Office Operations
knowledge of consumer preferences.
 Mentored team members to enhance professional development and accountability in
workplace
 Recorded daily operations, highlighting incidents and identifying trends for ongoing
business improvements
 Managed heavy daily workload of client meetings, reporting and administrative processing
using exceptional multitasking and prioritization skills
  Supervised day-to-day operations to meet performance, quality and service
expectations.
 Monitored cash intake and deposit records, increasing accuracy, and reducing AWARDS
discrepancies.
 NIIT Certificate
 Delivered comprehensive and supportive customer service to all clients using
exceptional customer service skills.
 Employee of the Month
 Proven ability to learn quickly and adapt to new situations. (Multi times in Bank of
 Worked well in a team setting, providing support and guidance. Baroda)
 Self-motivated, with a strong sense of personal responsibility.
LANGUAGES
 Managed time efficiently in order to complete all tasks within deadlines.
 Built relationships with customers to encourage repeat business.  English
 Operated cash register for cash, check, and credit card transactions with excellent  Hindi
accuracy levels.
 Supervised operations staff and kept employees compliant with company policies and HOBBIES
procedures.
 Badminton
 Managed inventory and supply chain operations to achieve timely and accurate
delivery of goods and services.  Cricket
 Developed systems and procedures to improve operational quality and team efficiency.  Chess
 Established positive and effective communication among unit staff and organization
leadership, reducing miscommunications, and missed deadlines.
 Increased profit by streamlining operations.
 Introduced new methods, practices, and systems to reduce turnaround time.
 Trained and guided team members to maintain high productivity and performance
metrics.
 Handled problematic customers and clients to assist lower-level employees and
maintain excellent customer service.
 Observed each employee's individual strengths and initiated mentoring program to
improve areas of weakness.
 Reported issues to higher management with great detail.

EDUCATION

Sunrise University, Alwar (Rajasthan) — Masters (M.Sc in

 Percentage - 62.70 (First Class)

Shridhar University, Pilani (Rajasthan) — Bachelor (B.Sc in

 CGPA - 6.5 (61.62 % First Class)