H Santhoshkrishna

Flat no-401,
Srivari Enclave Appartment,
Venkatraya nagar,
Nizampet,Hydrabad,
Telanagana,Telangana
500090. +91 8309551572
santhoshkrishna40@gmail.com

Objective :

Seeking full time career with an organization, which will permit me to use and contribute my ability to
enhance my knowledge and contribute towards it’s growth by committed and high quality work.

Academic Details :

Year of passing Qualification School / College / Total marks %/ Any other relevant
University / Institute CGPA information

2006 SSC / 10th SSC-HYD 70% -

2008 HSC / 12th Srinivasa Junior 65% MPC

college, kalikiri. (Board
of intermediate
Hyderabad)

2008-2011 Graduation DR.YC.JAMES 60% DIPLOMA IN

RURALPOLITIC, ELECTRONICS (DEC
KUPPAM (Affiliated to
state board of
technical education,
Hyderabad)

2009 Any other CSCS B –Grade DUCE

Project Work:

Title: LASER BASED COLLEGE SECURITY SYSTEMS (we designed a home based security system based on the
laser by using the controller).

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Computer Skills :

Operating Systems: Windows 2000, Windows XP, Windows Vista, Linux, MS DOS
Office Package: Microsoft Word, Excel, Power point, Access.
Database: FIS applications, FINACAL

Work Experience :

No of years Organisation Designation Job

Responsibilities
2015-JAN-29 to WIPRO INFOTECH BDMS Engineer L2 Access control,
09-AUG-2015 in Bangalore E- CCTV
City, ,Troubleshooting,
IP’S Assigning.
2013-NOV- to- AMARARAJA W-5 In charges
20-JAN-2015 BATTERIES – maintenance as a
IBD(Tirupathi) PCB’s rectifier.

10-Aug-2015 (Future Financial Officer Conducting

to 16-April-2022 Services Pvt. Ltd.) Risk(Internal Audit) different types of
Fincare small in Head angalore). Audit reports and
finance bank LTD To ROM handling FRMS
application. As a
BOM and ROM
April-2022 to KOTAK MAHINDRA Branch operations Supervised the
10-02-2024 BANK KALIKIRI manager(M3grad) Cash, In land
BRANCH Remittances,
Accounts,
Clearing,
Customer Service
Departments &
Building new
customer
relations
(Accounts).

• As Future Financial Services changed to Fincare Small Finance Pvt.Ltd, later Fincare Changed to
Disha(Fincare Small finance Bank LTD) in the year 2016.
• I worked as Teller Officer, in Branch Opeartions On Madanapalli Branch and Chittoor Branch from - 2017
to 2019
• Later, I promoted with in 2 yers as “Deputy Manager – (BOM)Branch Operations” in Fincare Small
Finance Bank Ltd at Rajamundry.

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My Roles As BOM

• Gold loan verification and key handling, cash management, CASA accounts, other cross selling training.
• ATM transactions and cash loading with branch entry process.
• NEFT ,RTGS,CTS clearing,service requests closing on TAT
• Current Accounts and SA, Socity Accounts opening,FD and RD Poducts.
• Familiar with all bank products and services.
• Internal audit and verification of all process of banking module.
• Trainer, played key role in several assets converse and technical help.
• Audit to ensure that the conditions specified in the disbursement advice have been adhered to and that
loan documents are duly filled and stamped/franked.
• Maintaining confidentiality when handling customer requests and transactions.
• Ability to develop, implement and review policies and procedures and to oversee budgeting reporting,
planning and auditing.
• Ability to address problems and opportunities’ for the bank.
• House loans and Lap documents process and lead generation to follow up.
• Sourced and explained process of housing and LAP loans.
On 2021 FEB I was Promoted As ROM (Reginal Operations Manager) to Rural Banking to till date.

• My Roles As ROM
• I was handled 13 Branch’s on East Godavari and Srikakulam dist. In my under 26 Employees .
• Daily branch visiting and doing surprise Audit.
• And Maintaining Branch’s on good Audit score internal and External.
• Team Supporting, MIS Maintaining, AML Alerts response,
• 13 Branch’s cross selling Targets Achievements
• CRL Braches controlling, ATM cash Loading Approvals, Petty Cash Verifications and Approvals for 13 Branches
, EOD vouchers Verification,
• ALL Branch Operations works ,lead and manage people ,ensure operations run smoothly, and
achieve revenue targets, Ensuring standards and procedures are followed
• Preparing and presenting monthly, quarterly, and analyses, and reports of operations and finance.
• Dealing with escalated customers issues ,incident reports, and legal Actions.

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Current from 2022-April to 10-Feb-2024:
Kotak Mahindra Bank kalikiri branch as a
Branch Operations Manager
• Trained employees on proper procedures and strategies to improve productivity. Set up and supervised
cash shipments.
• Maintained scheduling for main branch to keep shifts appropriately staffed.
• Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports
to optimize processes.

• Completed daily Bank Secrecy Act reports. Maintained friendly and professional customer interactions.
• Complied with regulatory guidelines and requirements.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential
breaches.
• Supervised the Cash, In land Remittances, Accounts, Clearing, Customer Service Departments & Building new
customer relations (Accounts).
• Conducted internal and external audit and compliance of the branch operations issues.
• Handling & establishing of all New to bank relations (Account opening related process).
• Ensure implementation of Bank policies and procedures and later periodic review of the same.
• Handling of all internal & external E-mails and complaints.
• Establish and maintain relationships with individual or business customers or provide assistance with problems
these customers may encounter.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is
adequate change.
• Greet customers entering establishments.
• Answer customers' questions, and provide information on procedures.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and
emptying trash cans.
• Supervise others and provide on-the-job training.
• Compute and record totals of transactions.
• Pay Bank's bills by cash, vouchers, or banker Cheques.
• Confer with customers by telephone or in person to provide information about products or services, take.
• Check to ensure that appropriate changes were made to resolve customers' problems. Or obtain details of
complaints.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed
appropriately. Policies.
• Network within communities to find and attract new business.
• Handling customers claims (Deceased Accounts, Unclaimed

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Personal Details :
Name : Santhosh Krishna. H
Father’s Name. : Sreenivas Rao. H Sex
: Male
Date of Birth : 05.08.1991
Languages Known: English, Telugu, Kannada & Hindi
Nationality : Indian

Religion : Hindu
Hobbies : Reading books, Dancing.

Declaration :

Information provided above is true to the best of my knowledge. I will try my best to do the work assigned to
me with out any postponement. I hope you will give me a chance to prove myself.

Date:

Place: (SANTHOSH KRISHNA.H)

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