PILAR COLLEGE OF ZAMBOANGA CITY, INC.

R.T. Lim Boulevard, Zamboanga City

HIGHER EDUCATION DEPARTMENT
NURSING PROGRAM

ACTIVITY SHEET: NURSE-PATIENT INTERACTION (NPI)

Name of Student: Ladroma, Queency Micah S. Date: February ___ 2025 Rating:_______________
Year and Section: BSN – 1C Activity No: 7 Remarks:_____________

CLIENT’S PROFILE
Name: Enriquez, Princess Erika D. Religion: Roman Catholic
Address: Mercedes Zamboanga City Dialect/Language Spoken: English
Civil Status: Single Occupation: Student
Age: 18 Educational Attainment: College Student
Sex: F
Date of Interaction: February ___ 2025 Time started: Time ended:
ORIENTATION PHASE
NURSE PATIENT COMMUNICATION TECHNIQUE EXPLANATORY/RATIONALE
Good morning ma’am. I’m Queency Smiling, maintaining eye Good morning. I’m Princess Erika D. Looking slightly Active Listening Listening attentively demonstrates
Ladroma, a student nurse from Pilar contact, and speaking in Enriquez, 18 years old, female, and Iweak, holding her interest in the clients needs,
College. May I know your full name, a soft, reassuring voice live at Mercedes Zamboanga City. head with one concerns, and problems. Listening
age, sex, and address? hand can be facilitated by maintaining
eye contact, remaining relaxed and
using appropriate touch technique.
Nice to meet you ma’am. How are Nods and slightly leans I feel dizzy and at the same time my Looking down, Broad Opening Encourages the patient to express
you feeling today? forward to show head hurts a little. with a tired their thoughts and feelings freely,
interest expression and allowing them to take the lead in
still holding her the conversation.
head with one
hand
I see. I’m here to assist you. Don’t Maintaining a Yes, you may. Looks up slightly Offering Self Suggesting one’s presence, interest,
worry, I will do my best to help you concerned facial and nods slowly or wish to understand the client
feel better. Before we start, may I expression, slightly without making any demands or
ask for your consent to proceed with furrowing brows. Places attaching conditions that would
this interaction? hand on table to show make the client comply to the
attentiveness. suggestion to receive the nurse’s
attention
Thank you, ma’am. To help you, I’ll Smiling slightly, nodding Yes, that’s fine. Smiles Minimal Encouragement This technique reassures the
ask some questions about your in acknowledgment patient that the nurse is actively
condition. Is that okay? listening, promotes a smooth flow
of conversation, and allows the
patient to express themselves
without interruption.
WORKING PHASE
Since when have you been feeling Tilting head slightly in Since this morning at 7:30am. Rubbing temples, Clarifying Identifies possible causes of
dizzy? curiosity, keeping a sighing slightly dizziness through active
neutral but concerned questioning.
expression
Did you do anything before it Nods in understanding I didn’t eat breakfast, and stood up Pauses, looking
started? Like skipping a meal, keeping eye contact quickly from bed. down in thought,
standing up too fast, or even doing then nods slightly
heavy activity?
That might be the reason. Do you Slightly widening eyes in A little headache only, but no nausea Shaking head
feel anything else? Like nausea or realization, nodding in or blurred vision. lightly, massaging
blurred vision? agreement forehead with
fingers
Alright. Do you have any medical Keeping a neutral, No, I don’t have any. Shaking head
conditions like high blood pressure professional tone, slightly, looking
or diabetes? nodding slightly directly at the
nurse
Do you take any medications Writing notes while No. Shaking head
regularly? nodding
Thank you for sharing that Soft smile, leaning Yes, nurse. Nods Restating or Paraphrasing This conveys that the nurse has
information, ma’am Erika. Based on forward slightly listened and understood the clients
what you have said, your dizziness a clearer idea of what they have
just started early this morning at said.
7:30am and you are also
experiencing a little bit of headache.
You also said that you didn’t eat
some breakfast and stood up quickly
from bed. Am I right?
With that being said, your dizziness Gestures gently toward Okay, nurse. I’ll do that. Reaching for the Being Specific & Tentative Provides immediate nursing
might be due to skipping breakfast a glass of water. water intervention (encouraging rest and
and standing up too quickly. I hydration).
suggest you sit or lie down for now
and drink some water.
I also recommend eating small, Keeping a warm, Alright, I will try that. Thank you! Nods, smiling Giving Information Educate patient on preventive
frequent meals and avoiding sudden encouraging expression slightly measures.
movements to prevent dizziness in
the future.
TERMINATION PHASE
You’re welcome! And to summarize Smiling reassuringly, Nods Summarizing Stating the main points discussed.
what we discussed today. You just calmly discussing This technique is useful at the end
experienced your dizziness early this of an interview or to review a
morning at exactly 7:30am and aside health-teaching session. It often
from feeling dizzy you also acts as an introduction to future
experienced a little bit of headache. care planning.
You also mentioned that you have
skipped your breakfast and stood up
quickly from bed. And with that, if
your dizziness gets worse or happens
often, please see a doctor to check
for any underlying conditions.
Before I go, do you have any other Leaning slightly forward Nothing, that’s all. Shaking head Acknowledging Validates the patient’s feelings and
concerns or questions ma’am? with a warm and lightly, looking experiences, making them feel
attentive expression more at ease heard and understood. Helps build
rapport, encourages the patient to
continue expressing their thoughts
and reassures
Okay ma’am. Thank you for your Smiling gently, nodding Thank you also for helping me, nurse. Soft smile, sitting them that their concerns are
time. I appreciate your cooperation. in acknowledgment more comfortably important.
I hope you feel better soon!
Criteria for Grading

30% contents are clear, accurate and valid

20% there is congruence and alignment among the components

50% communication techniques and rationale are correctly identified and explained

Checked by: Shown to me:

_______________________________________ ______________________________
Name and Signature of Clinical Instructor Name and Signature of BSN student