1-HACH Company Profile
1-HACH Company Profile
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Hach presents its mission and vision
Hach
Brand promise
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Our mission
Our vision
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Hach plays the leading role in water analysis
Hach - the global leader in water analysis
• 80+ years of pioneering new techniques
for water analysis
• Developed more EPA approved methods
than anyone else
• Expertise in municipal & industrial
markets
• 3900 employees worldwide
• Manufacturing & engineering locations
in USA, Germany, France, Switzerland
and China
• The largest direct sales & service force in
the industry - in more than 40 countries
• Complemented by representatives or
distributors in additional 50 countries
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Hach keeps growing
1996 1998
199
98 2000 2002 2005 2008 2010 2012 2014 2016
1997 19
1999 2001 2003 2007 2009 2011 2013 2015 2017+
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Global footprint
Düsseldorf, Germany
Regional Headquarters and
Research & Development
What we offer What we measure What we offer What we measure Claros - The Water Intelligence System
Meters - O2, pH, Conductivity Controllers - O2, pH, Conductivity Instrument Management
Titrators - Turbidity Probes - Turbidity Data Management
Reagents - Microbiology Analysers - Sludge, Solids Process Management
Photometer - Nutrients Reagents - Nutrients
Visual Tests - COD, TOC, AOX, BOD Installation/Supplies - TOC, SAC
Services - Chlorine Services - Chlorine, Ozone
- Metals - Flow, Level, Pressure
- Silica - Chloramine
- etc. - Streaming Current
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Hach services and assistance
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Hach reaches different markets
Market reach
• Wastewater treatment municipal/ Industry
• Municipal Drinking Water
• Chemical Industry
• Power & Utilities
• Food & Beverage
• Engineers & Consultants
• Labs
• Life science
• Landfill
• Pulp & Paper
• Electroplating
• Biogas
• Electronics
• Fish farming
• Marine
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Drinking water market
laboratory, on-line, field, and service • Maximum Uptime and Reliability for Monitoring
solutions for all of your drinking water Total Organic (TOC): The BioTector B3500dw with
Two Stage Advanced Oxidation provides accurate
applications results you can be confident in.
Breakthrough innovation to simplify your • Innovation for Field Testing: Perform up to four
water analysis colorimetric and two probe-based measurements in
parallel with our new Portable Parallel Analyzer
In-depth resources from our drinking (PPA).
water treatment experts
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Power market
Key Products & Services
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Chemical, Petrochemical, Refinery, Oil & Gas market
Water cycle audit with
monitoring of:
• Influent Water Treatment
• Boiler Feed Water
• Return Condensate
• Cooling Water
• Production Effluent
• Wastewater Treatment
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Beverage market
Key Products & Services
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Food market
Key Products & Services
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Engineers & consultants
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11/5/23, 12:18 PM About Hach & the Mission of Water Quality Analysis | Hach
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11/5/23, 12:18 PM About Hach & the Mission of Water Quality Analysis | Hach
Watch below how Hach Associates strengthen our customer partnerships in their
everyday work.
See how a Regional Sales Manager helps Learn about how a Hach Technical Support
ensure water quality by taking care of Hach representative helps customers with product
customers. expertise.
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11/5/23, 12:18 PM About Hach & the Mission of Water Quality Analysis | Hach
Make a real difference - Be an agent of possibility, helping customers around the globe
analyze, diagnose, and protect water – the world’s most precious resource. Every associate
plays a vital role in our shared purpose.
Win as a team - We combine aspiration and action in a company culture that is defined by
a prevailing sense of respect and trust, which drives best practice sharing and
collaboration in how we work together.
Know you belong - Our goal is to continuously improve and sustain an inclusive culture
where being your authentic self not only enables your best work, but also makes you the
strongest possible asset to your team and our customers.
Be supported - Policies and programs are in place to support your physical wellbeing,
emotional and mental health, social connectedness, mindfulness, financial stability, and
work-life integration.
Our Values
Imagine a single drop of water’s power to send ripples out into the world. Much the same
way, every Hach associate, customer and partner carries our mission across the globe
through their talents and actions. We believe the best team wins, so we pour our passion
into helping people do their best work.
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11/5/23, 12:18 PM About Hach & the Mission of Water Quality Analysis | Hach
Hach Helps
Our mission – to ensure water quality for people around the world – inspires our research
and development, powers our instruments, and underlies our chemistries and software. But
our determination to provide clean, safe water to those who need it goes above science and
beyond business. We believe that everyone deserves clean water, and we’re making waves CHAT
to
make it happen.
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Learn More
Our History
Since our founding, Hach has continued to lead the way in innovative
water quality analysis – a history that continues to inform what we do
today, and will shape water quality far into the future.
Today, we educate the world about the importance of water quality and we rely on nearly a
century of analytical chemistry expertise to guide us as we innovate and adapt.
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11/5/23, 12:17 PM Product Security and Coordinated Vulnerability Disclosure Process | Hach
Water quality is something we take very seriously at Hach®. By developing reliable, easy-to-
use solutions, as well as providing you with access to knowledgeable expertise and support,
Hach is helping to ensure water quality across the globe. To achieve this, we uphold core
values that define our responsibility to those we serve. Among them: an unwavering
commitment to the safety and security of our customers. Therefore, we believe in continuous
improvement to address the ever-evolving privacy and cybersecurity landscape.
In response to potential threats to cybersecurity, Hach has formed a global product security
team to assess vulnerabilities and determine responses within a coordinated vulnerability
disclosure (CVD) process. These efforts allow the company to continually learn from
vulnerability test information submitted to us by customers and security researchers.
Scope
This CVD process applies to the reporting of potential cybersecurity vulnerabilities in Hach
products and services.
For customer support help requests, technical documents and regulatory contacts and
notifications, please contact Support.
Acknowledge receipt of the submission promptly, typically within five (5) business days
Work with specialized product teams to evaluate and validate reported findings
Contact the submitter to request additional information, if needed
Take appropriate action
Disclaimer
Hach considers it a top priority to protect the security and safety, as well as the personal
information, of our customers.
When conducting your security research, please avoid actions that could cause harm to you,
other customers or products. Note that vulnerability testing could negatively impact a
product. As such, testing should not be conducted on active products in a productive
environment, and products subjected to security testing should not subsequently be used in
a productive environment. If there is any doubt, please contact a Hach representative.
Hach reserves the right to modify its coordinated vulnerability disclosure process at any time,
without notice, and to make exceptions to it on a case-by-case basis. No particular level of
response is guaranteed. However, if a vulnerability is verified, we will attribute recognition to
the researcher reporting it, if requested
CAUTION: Do not include sensitive information (e.g., sample information, PII, usernames,
password, etc.) in any document submitted to Hach. Comply with all laws and regulations in
the course of your testing activities.
By contacting Hach, you agree that the information you provide will be governed by our site's
Privacy Policy and Online Terms of Use.
Note: When sharing any information with Hach, you agree that the information you submit
will be considered non-proprietary and non-confidential and that Hach is allowed to use such
information in any manner, in whole or in part, without any restriction.
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Thank you for your attention