UNIT 01: JOB INTERVIEW

LESSON 1: HOW TO PREPARE FOR A JOB INTERVIEW

The first thing you need to know about how to be ready for a job
interview is to understand that the company really wants to get to
know your true self, meaning, it is extremely important that you
give your best and be transparent about your work trajectory.

Here are a few things you can do to make yourself more at ease and
have a great performance:

● Research about the company: by doing so, you will be able to

better understand the value and expectations of the company
in a more broader way;
● Visit their website! This is crucial for a customer-like
experience. Having this outsider look can bring you some
great insights on your possible position there. That said, by
reading their “About us” page, you will be able to see and
understand the company deeply. Take a look at an example of
an “About us” page, from Schneider Electric, a French
multinational company:
 ● Learn about their line of business. Knowing how they work and
what type of relationship they maintain with customers,
suppliers and other companies can give a better overview of
them. Besides, it is mandatory that you know what kinds of
services or products the company offers, so that you portray
yourself as someone who took the time to learn. In most cases,
this information is available on the website itself too:

https://www.se.com/ww/en/

After completing these steps, make sure you take a look at the job
listing again. Here are two examples: the first one is what a
company would post on their Linkedin profile, for instance, and the
second one, a list with all the requirements needed for the position:
 Post to
announce the
vacancy

List of requirements
posted by the
company for the new
job vacancy

xcompany@email.com
In case you feel like you do not meet any of the requirements for
some reason, it is important that you make you sure you are really a
good fit or if you have the time or the ability to fulfill the company
requirements.

The next step would be to know how to talk about yourself. This is
probably one of the most important steps for a great first
impression! Knowing how to elevate your achievements without
bragging about them can sometimes be a challenge. For you to get
ready to talk about this, it is essential that you know yourself; it
could probably be a good idea to ask for a recommendation letter
from a previous employer or even look back at some of your
performance strengths and weaknesses and list them.

By doing this, everything that once was abstract, is now a little bit
clearer. After understanding your key abilities, follow these steps to
know how to imagine yourself as a part of the company:

● How could your strengths be useful for this job?

● Tell them about something you used to struggle with and how
you overcame it.
● Don’t use any stereotypical weaknesses. E.g.: I work too much*.

* Other examples of stereotypical weaknesses that you should avoid

are:

- I’m a perfectionist;
- I care too much;
- I’m too critical of myself.

If you have followed all of these tips, you are ready to do great at
you job interview. The last thing you should do is practice; ask
someone you trust to help you with your possible answers for the
interview, record yourself in order to adjust possible mistakes in
tone and pronunciation.
LESSON 1: COMMON Q&A (JOB INTERVIEW)
But what should you expect when attempting to roleplay your
interview? Here are some useful tips and Q&A (Questions and
Answers) for the interview day.

Quick reminder: The interviewer wants to get to know you! Be

honest when answering the questions.

1. Tell me about yourself

What is expected from you here? You should talk about your
professional and educational background very briefly, as well as
things you like to do in your spare time, like hobbies and interests.
Although it is important to give a taste of who you are outside of
work, you should be careful not to give too much personal
information (such as personal problems, relationships, etc).

Example answer:

Well, I’m 23 years old and I’ve been studying computer

programming since I was 13. I fell in love with it after I started
building a system to help my father manage his repair shop. Since
then I’ve taken on many projects to help me solve problems in my
daily life and I spend my free time surfing.

2. Why do you want this job?

To answer this question satisfactorily, you should know beforehand

if your values meet the company’s values.
At this point, you should show the interviewer that you have
researched about them and that you know what you like about
them. For instance, say that you have read an article about their
work environment and that it sounds like the ideal workplace for
you to help and develop your skills.

Example answer:

When my friend told me the company was hiring, I went straight

to your website to check the job posting. Working here has been a
dream of mine for a while now, since I share many of the values
the company stands for. I applied for the Sales Manager position
because I believe my skills could be of use here, and I’ve only heard
amazing things about how great the sales team is.

3. Why should we hire you?

The step we saw previously about reviewing the job description and
seeing if you could meet their requirements will come in handy
right now! It is important to say what they want to hear (that you
have what they want in an employee), but also give them
something more - how would you take things up a notch in your
department? Besides, be confident! No one knows more about
what you are capable of than yourself. But beware, bragging should
not be on the list: be humble about your accomplishments and
recognize your failures and your attempts to overcome them.

Example answer:

I know I don’t have much work experience but I believe this

internship is perfect for me to gain that.
What I have is a lot of experience in group and individual projects
using this technology. In fact, my team and I got first place in a
college hackathon last year, so even though this is my first job I
believe I can provide great value to the company.

4. Describe a difficult work situation and how you handled it.

The main reason why interviewers ask this question is to

understand how you react and respond to different and hard
situations. Give a real example, but try not to say negative things
about any former employers or co-workers, this will not sound
good.

Example answer:

When I worked for a small company, my boss went on vacation

and I had to deal with a lot more responsibility than I was used to.
This was tough because I didn’t have a lot of time to adapt, so I
had to talk to my coworkers. We joined forces and were able to
handle the situation. And we learned a lot from it.

5. Tell me about a mistake you made.

Making mistakes is completely natural and employers somewhat

expect employees to have made mistakes in past jobs. However,
what really matters, again, is how well you respond to them and,
most importantly, to feedback and how you avoided those
mistakes in future opportunities. Apart from that, it is extremely
important to say: do not blame other people for your mistakes!

Example answer:

Some years ago I failed to meet a deadline and that ended up

delaying the entire project, costing the company money.
My boss called me into their office and we discussed the issue. I’m
really grateful that we had that talk because I was able to improve
a lot and thankfully that has not happened since then.

6. Where do you see yourself in 5 or 10 years?

Why do interviewers ask you this? Mainly because they want to

reiterate that your goals are aligned with the company’s goals, as
well as your ambitions and how this job would fit into your
future-self perspective.

Example answer:

I’m really excited because I’m fresh out of college, so I hope I’ll have
the opportunity to grow a lot and gain experience. I believe this
position will allow me to learn a lot and, in the future, help others
who are just starting out, since the company has a mentoring
program.

7. Tell me about your greatest strengths.

Again, remember not to brag about yourself, but to elevate your

accomplishments in a humble way, showing your individual and
collaborative skills. The first step to knowing how to identify your
strengths is to know yourself and know your performance. Ask for
oral or written recommendations, for instance. Having an outsider
tell you can help you be more confident (even though this is
optional).

Other than that, you should always view your strengths with what
the company expects from you. How do they meet each other? Are
they aligned?
Example answer:

I’m a very good communicator. I find it really important that

people understand what I mean. In the past I’ve had to train new
salespeople at the store I used to work at and we were able to do
things much more efficiently by communicating things clearly. I
believe that this is an important skill for a manager and that is
why I applied for the position.

8. What is your greatest weakness?

You might be wondering… “How am I going to be hired if I am open

about my greatest weakness?” That is a valid question, nonetheless,
there is a way out. Frame your weakness in a positive way,
showcasing how you were able to succeed and overcome it. That is
to say, preferably talk about something that does not affect you so
much anymore, choose to talk about something you used to
struggle with.

Example answer:

Something I used to struggle with is insecurity. Sometimes I’m too

critical of my work and feel it is not good enough. The good thing is
that I’ve been learning to deal with it in a constructive manner. I
always do the best I can without letting insecurity stop me from
accepting feedback and improving my work.

9. How much do you expect to get paid?

This is probably one of the hardest questions to answer. To make

sure you answer this appropriately, make some research on the
salary cap (the limit paid to the employees of an organization) for
your area and role, so that you can give a fair number: not too high,
not too low.

Example answer:

Thank you very much for asking! I believe that a salary of $60,000 a
year is perfectly in line with my expectations, skills and the industry
standards. However, I’m open to hearing what the company is able
to offer in terms of compensation.

Quick reminder: In the USA, for example, it is very common for

people to refer to their salaries on a yearly basis. Besides, you should
probably be aware of classification. In English, here are a few words
when you are talking about compensation. Check them out:

● Salary: usually represents a fixed amount of money someone

receives for doing a certain job in the end of the month;
● Income: is a broader term, usually used to describe how much
money a company makes in an undetermined period of time,
for instance, it depends on the context;
● Wage: is mostly used to talk about hourly payments - paid on a
daily or weekly basis. When you want to refer to the minimum
amount of money an employee should earn according to
government regulations, we use the term minimum wage,
however, countries like Brazil think about the minimum wage
as a monthly sum of money, unlike the USA or Canada.

Last but not least,

10. Do you have any questions?

Use this moment to show how interested you are in knowing about
the company’s dynamic; ask about a typical day at the office or
characteristics of the employees and teams. By doing so, you and
the interviewer can wrap your minds around the proposition of
whether you would be a great fit or not.

“Interested people are interesting people.” Keep that in mind.

Example answers:

What is a typical day like at the company?

How would you describe the work environment?

Quick reminder: Many people mix up the words “question” and

“doubt”. Here is a golden hint for you not to mix them up anymore:

● Doubt: this word does not necessarily imply that you have
questions. That said, your should use this word when you are
uncertain about something. It is related to beliefs and
whether something is true or not.
E.g.: She is still in doubt about whether to take or not the job. (See?
Here, the person does not have questions, but uncertainties about
the proposition).

● Question: in this case, whenever you are in doubt and

somehow your uncertainty involves questions, you should use
this word. That is, it specifically implies that you need more
information on the subject.
E.g.: “Should I go to college?”. That is a very common question
among people who are recently out of high school.
LESSON 2: JOB INTERVIEW VOCABULARY
All of the words you will see here are extremely valuable when
describing yourself in an interview. Make sure you understand and
know how to use them properly by looking at definitions and
examples:

Resume / Résumé / CV (Curriculum Vitae):

A document used to present one’s educational and professional

background, most often used when the person is seeking a new
job.

E.g.: Abigail sent her résumé to 10 companies and finally got herself
an interview with the last one!

Cover letter:

Cover letters are usually attached to a person’s résumé in order to

make the application for a job more personal, for instance. It is
mostly optional, but there are indeed some companies in which
this is a requirement.

E.g.: Please send a cover letter with your resume and your
application form.

Job listing / posting:

It is a description of a job position. It usually comes with the the job

description and experience and educational requirements.
E.g.: I saw your job posting on LinkedIn and I am very interested in
the position.

Advertisement:

This word can be seen in two main contexts - TV or job listings. The
former is purely with the intuition of persuading people into buying
a service or a product. The latter, however, is a piece of writing in a
social media or, back in the day, on the newspaper, that advertises
a job position.

E.g.: As Peter was scrolling through Instagram, he spotted a job

advertisement for a Spanish teacher at a local high school.

Application:

An application is an official request for something, in this case, for a

job position. It is very common to see this word with others, such as:
letter of application and application form.

E.g.: I’ve sent off applications for four different law firms, but I
haven’t had any responses yet.

Soft skills

These types of skills are known to be much more subjective than

hard skills, meaning, they are related to the ability one has to relate
to others - what counts is the character and interpersonal skills!

E.g.: I believe my strongest soft skills are to be a team player and a

leader.
Hard skills:

As opposed to soft skills, hard skills are a little more objective and
teachable and quantifiable. When we talk about those kinds of
abilities, what is analysed is the proficiency and/or ability someone
has when performing something more mechanical or technical, for
instance.

E.g.: Since I have a degree in Languages, I have proficiency in

English. I believe this is my strongest hard skill.

Mindset:

This word is used to talk about someone’s point of view, opinions

and beliefs.

E.g.: It is incredibly difficult to change people’s mindset when their

mind is already made up.

Employer:

It normally refers to a person who employs other people, but it

could also refer to an organization who employs people.

E.g.: To make it to the next step of the selection process, I had to get
a reference from my former employer.

Employee:

As opposed to “employer”, employee is the person who is hired and

paid to do a certain job.

E.g.: If any of our employees need assistance, they can always

contact the HR department.
Team player:

Someone who works well in a group. Companies usually look for

people who know how to work closely with other employees
without trouble.

E.g.: Jeff? He is one of the best analysts we have ever had, but he is
not quite the best team player…

(This is something you should avoid - always try to combine one

hard skill with one soft skill - both of them are important, especially
when working as a team).

Problem solver:

Someone who focuses on finding solutions for a particular

problem, usually in a practical and somewhat easy way.

E.g.: I’m a strong problem solver. As a manager in my previous job, I

always made an extra effort to ensure everything was working well
for everybody.

Proactive:

Someone who acts before something else happens; taking action

instead of just reacting to change or problems. It is the opposite of
reactive.

E.g.: I think being proactive is an essential skill. I can’t let things go

wrong before I take action.

Detail-oriented:

Someone who pays close attention to detail and works to deliver

their best.

E.g.: Being detail-oriented has given me many positive feedbacks.

LESSON 2: JOB INTERVIEW EXPRESSIONS
I have several years’ experience in… / I have several years of
experience in...

E.g.: I have several years of experience in the sales industry. I am

pretty familiar with the system you use here, and I know I can help
improve productivity.

I graduated from (university)...

E.g.: I graduated from UCLA in 2010.

I got a diploma in…

E.g.: I got a diploma in Business Administration.

Let’s take a look at a few words that can easily be confused:

diploma, degree and certificate!

● Degree: equivalent to a graduate degree, meaning, it is a

college education, with a duration of 3 or 4 years (sometimes
more depending on the course).

E.g.: I have a degree in Languages.

● Diploma: it is a shorter academic program which is not

equivalent to a degree, but something similar to a technical
course - the student will learn to do something specific.

E.g.: I have a diploma in club management.

(The person took this course for a period of about 2 or 3 years and
learned how to do one specific job: manage clubs. )

● Certificate: in the past, the certificate programs were pretty

much the same as technical courses, however, today you can
get one in order to specialize yourself in one specific field
during college or even after you graduate in order to obtain
more knowledge and/or practice. It can also be used to talk
about the document you receive when completing a
proficiency exam, for instance.

E.g.: I hold a certificate in human resource management from

University of Washington.

The next 4 expressions are very useful to talk about your past
experiences as well as plans for the future.

I implemented… - to start using a system or a new tool.

E.g.: I was responsible for implementing this huge management

system in my last company. With that tool, the team’s productivity
increased more than 60%, which resulted in the company’s profit
increasing by 20%.

I was responsible for… - used to talk about tasks, assignments or

even a team that were under your control and responsibility.

E.g.: At my previous position, I was responsible for the quality

control of the whole production department.
I oversaw a team of…

E.g.: As a marketing manager, I oversaw a team of 20 people and

helped them to develop a series of hard skills, like digital marketing
strategies, SEO techniques* and so on.

* Search Engine Optimization: the process of increasing the

quantity and quality of a company’s website though organic search
engine results.

I’m looking to further my career as a…

E.g.: I’m looking to further my career as a marketing manager, so

that I can help even more people to find your company’s products
and services.

How to put all of this information together and practice for the big
day? Here are a few tips:

1. Reread the job description to make sure you do not have any
problems with the requirements asked;
2. Read your notes regarding the research you have done about
the company (About us page, services and products, values,
etc);
3. Reread the common Q&A with your possible answers (ask a
friend or someone you trust to help);
4. Select a few questions for the end of the interview (about the
workplace, for example);
5. Plan the appropriate attire (outfit) for the occasion. Try to do
some research on the dress code of the company if possible.
LESSON 3 : CREATING A RÉSUMÉ
As said before, a resume is a summary of your professional and
educational accomplishments. Keep that in mind: every piece of
writing has a goal, a resume is about advertising yourself, so ensure
that you put all your best qualities and achievements.

Where can you start?

The first step is probably choosing the layout of your resume. There
are many pre-made templates online that you can choose from.
Here are a few websites to inspire you:

Envato Elements
https://envato.com/elements/lp/resume-templates/

Canva
https://www.canva.com/resumes/templates/

Google Docs
https://www.google.com/docs/about/

If you have an eye-catching design and a simple layout for your

résumé, that already gives you some extra points. Making
something easy to look at, and with all the information necessary is
great! After that, you should probably worry about the information
and how you are going to showcase your experiences.

Quick reminder: Do not pad your resume out! Put only necessary
experiences followed by the month and year in which they were
started and completed.
How to write a resume that will stand out in the crowd and get you
past the first round? Take a look at some tips on structure!

● You should always put your contact information in a visible

part of your resume: your email address, cell phone number,
portfolio, LinkedIn link and your name, of course;

Peter Smith
(+44) 7911-123456
peter.smith@gmail.com
221b Baker Street, London

● A brief profile that will get the reader’s attention - put some of
your main skills and accomplishments;
Experienced and hardworking manager, looking for a new
challenge. Problem-solving and results oriented with a record of
working collaboratively. Experienced in sales, and able to manage
all operational aspects.

● Educational and professional experience. Here, there is no

specific order to follow. However, it is, sometimes, more
common to put your last experience first on the list:

X Company, London, England

From 2009 to 2021

Y Company, Paris, France

From 2002 to 2009
P.S.: Feel free to put it in chronological order!

* When talking about your work experiences, try to use action verbs
(such as create, do, make, optimize, implement and so on), this
will definitely make your resume more attractive, and show that
you are hands-on.
Other than that, if possible, quantify your deeds, this will help the
recruiter visualize and see your work in a more concrete way.

● General skills (communication, computer, leadership,

problem-solving skills = soft and hard skills - always include
both. You need to portray yourself as a versatile employee)

Fluent Spanish and Teamwork

● Special honors (prizes and awards, certifications and many

others)

LGBTQAI+ volunteer work in community management

Cervantes Spanish language test

* To improve your resume and also get more knowledge in you

desired area, there are many platforms and online schools in which
you can study various topics. However, in a few, even though the
course is for free, you might have to pay for the certification in
order to put it on your resume. Here are some of them:

Harvard University: https://online-learning.harvard.edu/catalog/free

Coursera: https://pt.coursera.org/
Stanford: https://online.stanford.edu/free-courses

After writing your resume, make sure you ask someone you trust,
with proofreading skills, to take a look at it and validate it for you!

Quick reminder: Remember to use LinkedIn! Employers and

recruiters might check your profile out to see if you post and/or like
any relevant content and also to see your previous experiences.
See? It is quite simple and it contains all the necessary information
on our character, Peter Smith. Take a look at the caption on the
next page to fully understand the squares and sections of the
example resume.
The first thing you should notice is how simple the layout really is!
The résumé is divided into 2 main sections: the one on the left with
basic contact information and a brief description of Peter’s
accomplishments and experiences (the red square), and the one on
the right giving deeper information about his previous experiences,
skills and certifications.

Inside the purple rectangular shapes on the “experience” section, it

is possible to see the action verbs, making his profile more
connected to the idea of “making, performing”. At the “additional
skills” section, there are soft and hard skills. The first one on the list
is a hard skill, because it embraces a language proficiency,
meaning, it is teachable and quantifiable. After this, there are two
soft skills related to interpersonal and subjective touch.

You might be wondering though… “How come there is only one

hard skill and two soft skills?” It is always important to put both
skills on your resume, however, you might have to choose what
should stand out more according to your aims and professional
goals. In this example, it was best to make the soft skills a little bit
more relevant because we are talking about a managing position,
which is extremely interpersonal.

The final step after having this done is proofreading your resume. It
is important to ensure that there are no typos or grammar
mistakes. If you are not comfortable with handing it in to a friend or
a professional, sleep on it and proofread it the next day. Even
though this is not the best option, taking your eyes out of it for a
few hours can give you a better idea of what needs to be changed,
added, removed and/or fixed.
LESSON 3: CREATING A COVER LETTER
A cover letter is usually attached to your resume and its prime goal
is to show the hiring manager that you are the absolute best for the
job. It consists in about 3 or 4 paragraphs, and each of them have a
specific role in the writing.

Before getting started with the structure and content, it is key to

understand that a cover letter is more than just a place to showcase
your aims and best qualities, it is especially made for the company
which you are applying for, so it should have a level of your
personality, but still in a very formal way.

Let’s take a look at the base structure of a great cover letter!

● Introduction: here, you should explain why you are applying

for the job and give some information about you, like an overall
look of your experiences:

At the purple bit of the introduction, the writer made sure to

emphasize the admiration they have for the company, especially for
the marketing team. Moreover, specifying where they saw the job
listing is good, because it becomes apparent that the person
follows them on social media and is truly interested in the company
as a whole. After doing this, add not more than 2 or 3 lines giving a
summary of what you are accustomed to do at work. There is no
need to go in deeper than that in a cover letter, you just need to use
the right adjectives and skills to make the hiring manager’s eyes
glow! Putting all of your experiences summed up is good (six years),
as well as emphasizing your main role throughout the years! It gives
a wider view of your professional life.
 ● Development: at this point of your cover letter, you should
really give examples of previous experiences and how you were
able to stand out. The most important thing is to show the
employer how you used your skills to optimize something, or
fix something and why these experiences make you the best
candidate for the job:

Quick reminder: Do not overrate yourself! Be honest and humble

and avoid saying negative things about former employers and
co-workers, this will not be a good first impression.

The first part prioritizes the experiences and how they were able to
attract attention and get things done in a practical way. The second
one, focuses on how the changes affected the company, this is a
great example for the future employer, so that they can picture
what the person has to offer.

● Conclusion and call to action: this is where you should restate

some key points, show confidence that you are the one and
give a “taste” of what you intend to do if you are hired. The “call
to action” is precisely showing that you ready to do what it
takes and that you are willing to make the company better:
 ● Closing: there are a few formal ways you can use to close a
letter kindly:

1. Sincerely
2. Kind regards
3. Best regards
4. Thank you for your consideration
5. Thank you

Having put all of this together, it is quite possible that you will have
a great cover letter that portrays who you are as an employee and a
person. To see the cover letter in full, move on to next page!
 PETER SMITH

Jan 25, 2021

Baker Street, 221b
London, England
+44 79111-2345
peter.smith@email.com
1) Fill in the gaps of this cover letter with the words from the box:

interpersonal skills advertised perform well under pressure

implementation of Kind regards struggled with

Dear Mrs. Janet,

I am writing this letter to apply for the position of Sales Manager

which was _______________ (1) on the company’s LinkedIn profile, on
April 23rd.

I am currently working as Sales Manager in a small paper company

in Maine. However, I am seeking a new challenge with greater
responsibilities as well.

In my previous role I was responsible for the ___________________ (2)

a new sales system for the entire branch, as well as a new sales
strategy. I _____________ (3) some of the marketing strategies
involved in sales, but I managed to work things out in a very
practical way.

Since I have been working as a manager for 7 years now, I believe I

have the necessary _____________________ (4) to commit to this job.
Moreover, I tend to _______________________ (5), considering the
many deadlines I must follow on a daily-basis.

Since you are an international company, it may interest you to know

that I am fluent in Spanish, and have been working on my French.

I would very much appreciate the opportunity to have a conference

call with you to discuss about my application at greater length.
________________ (6),

Lucia Goodville.

2) Complete the arcticle from Afry with the correct words:

“AFRY’s guide to your next job

Whether you _______ just __________ (1) for a ___________ (2) at AFRY, or are curiously
keeping your eyes open for career opportunities in general, we hope this page will
help you get one step closer to your dream job.

We know that searching for a job can be a challenge, and we want to help by
guiding you through the different stages of the process. On this page, we provide
you with information about AFRY’s general recruitment principles and processes.
Further down on this page, we have collected our recruiters’ best advice for job
search. The guide includes how to write a good ________ (3), prepare for an
___________ (4), and use LinkedIn for job search.

AFRY Recruitment Principles

To meet our long term recruitment needs we have a structured recruitment process
with a focus on inclusion and long term relationships. This ambition is compiled in
AFRY Recruitment Principles.

Inclusion

We value diversity and are convinced that a diversified workplace makes our
company more competitive. We aim to fight our unconscious bias and
challenge preconceived opinions with support from a structured recruitment
process.

Long term relationships

Our ambition is to have a transparent and structured process of high quality

in all steps, with ongoing communication. For long term relationships, we
always aim to give a clear and honest picture of life at AFRY.

Candidate experience

Our employer brand is very important for our long term growth and it is
highly affected by the way we interact with our ___________ (5). By receiving
feedback from our candidates we are able to continuously develop our
process. [...]”
https://afry.com/en/join-us/job-application-guide

3) Complete the following sentences with the correct words learnt

in this unit:

a. When I was working at Bloomingdale's, I ____________ a team of

30 people. It was a very enriching experience.
b. I see myself as a _____________. I always manage to get my
team out of crisis and find a good, practical solution.
c. It has a been a lifelong dream of mine to work for this
company. When I saw the ___________ on your website I felt like
this was my chance to show what I am capable of.
d. I __________ from Mackenzie University last month, and I am
ready to market myself.
e. I am looking to __________ my career as a financial advisor to
help companies achieve their long term financial goals.

4) Create your own résumé in English. Follow the steps given in

the lessons and ask someone to proofread it for you!

5) Create your own cover letter to a job vacancy that you are
applying for or to a company that you dream of working for.
1) 4) Personal answer

1. advertised 5) Personal answer

2. implementation of
3. struggled with
4. interpersonal skills
5. perform well under
pressure
6. Kind regards

2)

1. have / applied
2. position
3. CV (or resume or résumé)
4. interview
5. candidates

3)

a. oversaw
b. problem-solver
c. job listing
d. graduated
e. further