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Jigar Pandya is an experienced sales professional with a strong background in establishing client relationships and achieving sales goals, currently serving as Branch Manager at Mahindra & Mahindra. He has held various roles in sales and customer service across multiple automotive companies, consistently demonstrating effective problem-solving and team leadership skills. Pandya holds a Bachelor of Commerce degree and is fluent in English, Hindi, and Gujarati.

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34 views2 pages

Updated Resume

Jigar Pandya is an experienced sales professional with a strong background in establishing client relationships and achieving sales goals, currently serving as Branch Manager at Mahindra & Mahindra. He has held various roles in sales and customer service across multiple automotive companies, consistently demonstrating effective problem-solving and team leadership skills. Pandya holds a Bachelor of Commerce degree and is fluent in English, Hindi, and Gujarati.

Uploaded by

pandyajigar44
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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JIGAR PANDYA

MADHI CHAKLA,KOYLA POLE,N.V.CHAMBERS,THIRD FLOOR, NADIAD, GUJRAT 387 001. | (H)


+919723521584 | (C) +971 505724821 | jigarpandya213@gmail.com

Professional Summary
SUPERVISING:
SELLS PRODUCTS BY ESTABLISHING CONTACT AND DEVELOPING RELATIONSHIP WITH
PROSPECTS,RECOMMENDING SOLUTIONS.
PREPARES REPORTS BY COLLECTING ,ANALYZING AND SUMMARIZING INFORMATION.
MAINTAINS QUALITY SERVICE BY ESTABLISHING AND ENFORCING ORGANIZATION STANDARDS.
EXPLAIN FINANCIAL DETAILS ABOUT PRODUCTS LIKE CAR LOAN DOCUMENTATION.
DELIVERY DETAILS OF THE PRODUCTS.

Skills
Goal-oriented SELLING AT SUZUKI 09/01/2012
Self-sufficient COMPACT CARS -01/02/2012
Team player PREMIUM CARS -09/06/2012
Organized BEING THE BEST -11/07/2012
Cheerful demeanor THE NEXT STEP IN SELLING-04/07/2013
Approachable CELLERIO AMOUNT 02/02/2014
Rapid data entry skills NEW ALTO K-10 20/10/2014
Exceptional telephone etiquette CIAZ REFRESHER 02/02/2015
Effective problem solver CIAZ HYBRID -08/2015
Effective workflow management

Work History
Sales Executive 03/2009 to 05/2011
TATA MOTORS – NADIAD, GUJRAT
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with
a 85% success rate.
Consistently hit and exceeded sales goals by 20%.
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share
increase.
Listened attentively to client feedback and worked with product development team to introduce revolutionary service
.
customized service proposals for clients.

Sales Executive 06/2012 to 06/2015


MARUTI SUZUKI – NADIAD, GUJRAT
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for
accounts.
Implemented marketing strategies which resulted in growth of customer base.
Organized company files and creating support system to decrease workload and increase productivity .

Team Leader 06/2015 to 03/2016


MAHINDRA & MAHINDRA – NADIAD, GUJRAT
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Defused volatile customer situations calmly and courteously.
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Managed high call volume with tact and professionalism.
Acted professionally and patiently when addressing negative customer feedback.

 Also worked as a recovery officer in G.E . MONEY BANK in 2006


 Had worked as Data entry operator in Nadiad Nagar Palika in 2007.
 Also worked as Data -entry operator in Collector Office in 2008.
Sr. Relationship Manager
NEXA MARUTI SUZUKI - ANAND,
GUJARAT
Branch Manager 04/2016 to Current
MAHINDRA & MAHINDRA – NADIAD, GUJRAT
Originated, reviewed, processed, closed and administered customer proposals.
Increased Relationships within the local community .
Created strategies to develop and expand existing customer sales.
Created reports on deteriorating trends and fiscal year end losses.
Maintained confidentiality of records and client information.

Education
BACHELOR OF COMMERCE: COMMERCE
NEW ENGLISH SCHOOL -

Other
PERSONAL DATA:
AGE/SEX : 33 YRS / MALE
LANGUAGES KNOWN: ENGLISH, HINDI, GUJRATI
MARITAL STATUS : MARRIED.

Declaration:

 I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned particulars.

Place:
Sign :

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