Introducing MobilePASS+

One Time Passwords (OTP) based mobile authentication app that enables you to
seamlessly and securely access Capgemini apps, services and resources.

Easy enrollment and activation

Easily install and activate MobilePASS+ through self-provisioning When do you need MobilePASS+?
portal and QR code scan

Enhanced security To connect to

Supports multi-step authentication: Offers one-time passcode (OTP)
generation and fingerprint access Capgemini intranet

Supported on most mobile devices

MobilePASS+ app can be installed on both Android and iOS mobile To log into Capgemini
devices internal applications

Simple to use
It is similar to the way you would have used OTP to do banking or To access other
online shopping. Capgemini internal
resources
Reduced dependence on IT support
The self-provisioning portal reduces the need for Group IT support
assistance

© Capgemini 2020. All rights reserved | 1

 MobilePASS+ Quick Reference Guide
Enroll and Activate MobilePASS+ (a one-time activity) Prerequisites

To enroll and activate MobilePASS+, you must follow these 2 simple steps:  Supported only on mobile device
 Supported operating systems:

1 Install MobilePASS+ on your mobile device. 


Android 5 and above
iOS 10 and above
 Stable internet connection
2 Activate MobilePASS+ app on your mobile device.
 Google Play (Android) / App Store (iOS) access
 You must follow the steps mentioned in this guide before
you proceed with the installation of the MobilePASS+ app.
Use MobilePASS+
To generate and use MobilePASS+ one-time passcode (OTP) as dual- Before You Begin
authentication to access Capgemini applications/resources, see:
Ensure that you have the following before you start the process:
Capgemini Login ID and Capgemini email address sent to your
Use MobilePASS+ to generate OTP and securely Altran entity email from: “Capgemini-Altran IT Integration Team”
access Capgemini apps/resources. (capgemini-altranitintegrationteam@capgemini.com)

NOTE: If you have already installed and are using MobilePASS, you do
not need to install MobilePASS+ and can ignore all further actions.

If you have questions or need assistance, please contact:

DL CORP GSD Altran Integration Support (gsdaltranintegrationsupport@capgemini.com)
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 1 Installing MobilePASS+ on mobile device (Android/iOS)
NOTE: Please DO NOT directly download the MobilePASS+ app from the app stores (Google Play / Apple App Store).
Following steps 1 to 4 is necessary to get Capgemini-customized options on MobilePASS+.

1 2 3 4 5
Go to the self-service portal Enter your Capgemini Login ID Enter the one-time verification Tap Submit to proceed. Next, Tap Install. Once the app is
(https://mpplus.capgemini.co (as provided by email) and tap code sent to your Altran tap the Install and Activate installed, continue to the next
m) on your mobile device. Tap LOGIN. On the next screen, entity email ID and tap MobilePASS+ link. It takes you section.
Start. tap Add Authenticator. Continue. to Google Play (Android) / App
NOTE: Code is only valid for Store (iOS).
NOTE: Do NOT use your email this enrollment session and
address. will expire after 20 minutes.

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 2 Activating MobilePASS+ on mobile device (Android)
1 2 3 4 5
Open the MobilePASS+ app. Create a 4-digit PIN code. Tap ALLOW to enable You have now successfully To generate the 6-digit
Tap CONTINUE on the Once done, tap Submit. fingerprint access. activated MobilePASS+ on passcode, open the
introduction screens about your mobile device. Tap MobilePASS+ app.
one-time passcode and push NOTE: It is essential to NOTE: Depending on your DONE. Authenticate with 4-digit PIN
authentication. remember this PIN as you will mobile device, this feature is or use fingerprint.
need it every time to access available only if fingerprint is A new passcode is
the corporate resources. available/activated on your automatically generated
device. every 60 seconds.

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 2 Activating MobilePASS+ on mobile device (iOS)
1 2 3 4 5
Tap CONTINUE on the initial Create a 4-digit PIN code. Tap Use Face ID to enable You have now successfully To generate the 6-digit
introduction screens. Next, Once done, tap OK. face ID access. When asked activated MobilePASS+ on passcode, open the
tap Use Push for confirmation, tap OK. your mobile device. Tap MobilePASS+ app.
Authentication. When asked NOTE: It is essential to NOTE: Depending on your DONE. Authenticate with 4-digit PIN
for confirmation, tap Allow. remember this PIN as you will mobile device, this feature is or use fingerprint.
need it every time to access available only if Face ID is A new passcode is
the corporate resources. available/activated on your automatically generated
device. every 60 seconds.

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 Using MobilePASS+ OTP Authentication
When accessing a Capgemini internal applications/resources, you will be asked for Capgemini Corporate ID (as provided
by email) and MobilePASS+ OTP for a secure access.

1 2
Enter your Open MobilePASS+ on your
Capgemini Corporate mobile device. Authenticate
ID (as provided by with 4-digit PIN or
email). fingerprint/face ID.

4
Your credentials and
MobilePASS+ OTP are 3
validated.
Upon successful
Enter the generated
validation, you will get
MobilePASS+ OTP.
access to the Capgemini
internal
application/resource.

Try MobilePASS+ to access Capgemini Talent (https://talent.capgemini.com) to see if your registration has been successfully completed.
6
© Capgemini 2020. All rights reserved | 6
 MobilePASS+ Frequently Asked Questions (FAQs)

Q. Why do I need to use MobilePASS+?

A. As per the Capgemini Policy, accessing Capgemini resource from non-corporate network should be secured with multi-factor authentication (MobilePASS+ OTP).

Q. When do I need to use MobilePASS+?

A. You will need the one-time password (OTP) generated by MobilePASS+ to access Capgemini application and resources from a non-Capgemini network.

Q. What is a multi-factor authentication?

A. Multi-factor authentication (MFA) is a security system that requires more than one method of authentication to verify user's identity for a login or other
transaction. OTP is one of the MFA methods.

Q. What is an OTP?
A. An OTP is a one-time passcode. Each time you open the MobilePass+ app on your phone, a new OTP is generated that is valid for one successful authentication
only.

Q. How long will the OTP be valid?

A. The passcode remains valid for 60 seconds. MobilePASS passcode is a time-based token and is automatically generated every 60 seconds.

Q. Can I install MobilePASS+ app on multiple mobile devices?

A. Yes, you can install MobilePASS+ app on 2 devices.

Q. Do I need MobilePASS+ if I already have MobilePASS activated on my mobile device?

A. If you already have MobilePASS activated then you can continue using the same.

Q. Is there a PC version of MobilePASS+ that I can install on my PC?

A. No, at present we do not support PC (desktop/laptop) version of MobilePASS+.

Q. Is it safe to use MobilePASS+ on my personal device? What about my privacy?

A. MobilePASS+ is one of the leading multi-authentication app used by many corporates worldwide and it doesn’t compromise with the users privacy and data.

Q. Who can help me if I have any problem with MobilePASS+?

A. If you have questions or need assistance, please contact out dedicated support team: DL CORP GSD Altran Integration Support
(gsdaltranintegrationsupport@capgemini.com)

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